UNITED STATES OF AMERICA Before The POSTAL RATE COMMISSION WASHINGTON, DC. 20268-0001 Postal Rate and Fee Changes, 2000 WL ii JIM23 3 1.5 ,q ‘1”~ PO‘: l,i ;. 7 .y,: :_ .,[:,~~ ,, (J~(~,i:~i,iI,,.. I,,,‘:~y., ‘I ,“,-;!.L:;,,!, Docket No. R2000-1 ) TRIAL BRIEF OF THE OFFICE OF THE CONSUMER ADVOCATE TED P. GERARDEN DIRECTOR EMMETT RAND COSTICH SHELLEY S. DREIFUSS KENNETH E. RICHARDSON ATORNEYS UNITED STATES OF AMERICA Before The POSTAL RATE COMMISSION WASHINGTON, D.C. 20268-0001 Postal Rate and Fee Changes, 2000 Docket No. R2000-1 TRIAL BRIEF OF THE OFFICE OF THE CONSUMER ADVOCATE The Office of the Consumer Ruling R2000-l/4, Advocate issued February 25, 2000; Presiding issued May 26, 2000; and Rule 30(e)(l) Postal Rate Commission (“OCA”), pursuant to Presiding Officer’s Ruling R2000-lf71, of the Rules of Practice and Procedure (‘Commission”), Officer’s 39 C.F.R. §3001.30(e)(l), of the hereby submits its Trial Brief in this proceeding. EXECUTIVE SUMMARY To lessen the burden of new postal rates on members of the general public, the OCA urges the Commission proposed by the Postal Service in this case. one percent confronting Service to recommend contingency provision the Postal Service. is unnecessary, several changes The Commission as reasonable under The 2.5 percent contingency unsupported, in the rates and fees should recommend a all of the circumstances requested and harmful to all mailers. by the Postal The Commission Docket No. RZOOO-1 -2. should resist efforts by the Postal Service and other parties to reduce attributable To the contrary, and particularly time, the Commission accurately should with respect to mail processing attribute first-ounce is needed Investment letter-mail the situation processing and the public should in this area. Envelope Mail (“CEM”) The Commission has kept the cost of First- should again recommend should recommend large mailers’ rate increases. The nonstandard mail. convenience First-Class should recommend preference rates change for consumers a reduction for smaller, surcharge The Commission providing courtesy “make-up” a discount that the Board of Governors for when for consumers more frequent should be eliminated should recommend the First-Class adopt a rate only every other rate This would permit greater rate stability and convenience letter even more unfair. mailpieces. accommodating improve equipment costs, and to permit the public to share in the lower cost of stability plan under which single-piece square from becoming Mail has receive the benefit of the Postal Service’s The Commission handling automation-compatible case. that most First-Class portion of the Postal Service’s institutional now to prevent in automated Class Mail down, Courtesy in the manner rate should remain at 33 cents. been carrying an ever-increasing success and city carrier load reflects the costs of providing the services. The First-Class restraint costs to services costs. while and predictable for square and near- that the Postal rate does stamps at the time of the rate change. Service change by The Commission in the fees for domestic and military money orders and should carefully review the support for the per increment fee for insurance. -3- Docket No. R2000-1 ARGUMENT I. THE POSTAL SERVICE CONTINGENCY As part of its requested include a “reasonable articulate a reasoned revenue requirement, explanation national conditions variance of the Postal Postal Service management for the amount of the contingency that shape managements reasonableness IS UNREASONABLE the Postal Service is permitted provision for contingencies,” the considerations economic REQUEST judgment and the Postal Service’s Service’s analysis, which measures request requested. to must Among should be an assessment microeconomic can be tested of position. The by reference to a the Postal Service’s historic ability to forecast costs and revenues accurately. OCA witnesses Robert Burns and Edwin Rosenberg presented by the Postal Service inadequate and that the Commission for a 150 percent increases, at 9. one percent in the contingency contingency is point out that the Postal Service with rates that reflect a lower contingency, fiscal health for the period FY 1995-1999. the current increase should retain the current one percent contingency. OCA-T-2 at 12; OCA-T-3 at 3, 7. Both OCA witnesses has fared well financially find that the justification enjoying robust Even in FY 2000, the second year in which will have been in effect, and prior to any rate the Postal Service projects positive net income. OCA-T-3 at 5; OCA-T-2 Docket No. R2000-1 A. -4- The Postal Service Has Failed To Support Provision 1. Service’s explanation for its 2.5-percent the contingency not based his proposal and disavows conformance the results support from one to 2.5 percent. on the specific evaluation of a variance with past Commission management’s for proposal perception proposal, the Commission of risks in the test year must be “articulated evidence test is satisfied. conclude has at 8, furnishes in Id. witnesses Burns and Rosenberg articulated the Postal Service’s reasons for increasing See generally Witness Tayman that he reluctantly is short list of of individual factors, OCA-T-2 analysis directives. a contingency degree” so that the substantial requires that to a reasonable PRC Op. R87-1, 72073. that witness Tayman OCA has not satisfactorily the contingency so dramatically. OCA-T-2 at 8-12; OCA-T-3 at 18, 18. Witness Rosenberg contrasts Tayman with the careful, thorough contingency planning. unexpected conditions needed contingency Postal Service witness Tayman presents a frankly subjective, reasons for increasing As Contingency The Postal Service has failed to “articulate[ ] to a reasonable degree” its reasons for the dramatic increase in the contingencyfrom 1 .O to 2.5 percent The Postal insubstantial. a 2.5 Percent generating Utilities the meager furnished analyses that are often performed perform hundreds and random unplanned capacity explanation reserves. or thousands in the course of of simulations events in order to estimate OCA-T-3 at 21. by witness the size of This type of analysis (and could) have been made by the Postal Service in presenting of should its case before the Docket No. R2000-1 Commission. prerogative -5- But the Postal Service eschews such analysis in favor of relying on its to select a number to its liking. 2. Largely, The few reasons advanced by the Postal Service for increasing contingency are not convincing the conditions that witness Tayman does cite as uncertainties actually matters that the Postal Service can influence or control. growth, which subclasses the Postal Service or by advertising vague reference management targeted to “significant has important can influence by improving input into wage and salary levels. are already in place for FY 2001. are fully accounted government for in the roll-forward index-the Employment service Burns stresses that some Those that are yet to be negotiated to the test year by means of a respected Cost Index.’ health benefit costs-another are, to a large extent, Indices and forecasts insurance employees premiums both foreseeable Furthermore, “uncertainty” and controllable employee management has OCA -T-2 at 10. cited by witness Taymanby postal exist for such costs; id. at 11, and management down by increasing Witness Tayman’s OCA -T-2 at 10. With material input into the new contracts that will result in test year wages. Likewise, to particular on salary,” loses sight of the fact that respect to wages that will be paid in the test year, witness labor contracts are These include volume services more aggressively. new pressures the overtime, management. can keep health rather than adding new to the payroll. Id. The Bureau of Labor Statistics maintains the Employment Cost Index Docket No. R2000-1 B. The Commission Should Recommend Percent Continoencv Provision Continuation 1. point Stable economic contingency Relatively Service’s -6- favorable and stable ability to forecast reliably. allow for smaller contingency contingency conditions economic conditions that a disciplined The United Macroeconomic environment States provisions; one strengthen the indeed, the Postal Service reduced of highly respected moderate conditions, Rosenberg. of postal especially in the Consumer organizations, reorganization and stable tend to its own It is clear, provision conditions. both private and public, Id.. at 8-10. of a low contingency Postal Id. at 6. low inflation inflation through 2001. calls for continuation The early years enjoying One percent analysis of the optimum size of the contingency is currently forecasts predict continued This stable economic provision. were characterized in the rate of inflation. Id. at 12. Price Index (“CPI”) are presented by volatility Annual in the testimony in rates of of witness Id. at 13. They show an overall decline in the rate of change in the CPI in recent years. When these changes postal rate changes, approved a OCA-T-3 at 7. In turn, reliable forecasts would place great weight on the state of the economy. change toward request in Docket No. R94-1 and again in Docket No. R97-1. therefore, economic of the Existing for time periods corresponding it is evident that epochs for which high contingency (e.g., 1970-1990), recent periods are averaged of relatively were characterized lower contingencies levels of change in the CPI. Id. at 14. to levels were by great voltitility in the CPI, while the (i.e., 1991-1999), correspond to low Docket No. R2000-1 -?- 2. There Developments contingency is a sharp forecast accurately in Postal contrast between Service forecasting point to the Postal Service’s incipient ability its costs and revenues at the outset of postal reorganization current ability to do so. The Postal Service now has thirty years of experience exercise of honest, efficient, and economical Id. at 12. organization Moreover, management a low to and its in the under postal reorganization, the Postal Service recently created a sixteen-person whose mission is to improve forecasts of changed conditions. forecasting Id. Postal Service witness Tayman presents a variance analysis in his exhibits, but expressly disavows understandable any reliance on it. His attempt when one considers that the 2.5 percent contingency lies outside the range of the variance analysis results. range of the four results is nearly zero, with ominous contingency to avoid variance proposal. analysis is that he proposes Id. at 18. The mid-point of the implications for a 2.5 percent Id. The Postal Service has indicated that it may be moving in the direction of shorter rate cycles. Docket No. R97-1 rates were put in place in January 1999. Rates from the instant case are likely to be implemented rate cycle. There are indications increase in 2003. contingency provision. a two-year that the Postal Service is already planning for a rate Witness Rosenberg amount of error and uncertainty in January 2001, thus concluding observes that shortened in forecasting. rate cycles reduce the Id. at 24-25.. This allows for a smaller Docket No. R2000-1 -a- A high contingency 3. Unnecessarily Managers industries high contingencies may be cushioned leads to laxity. OCA-T-2 contingency, “perverse from the consequences at 6. Witness managerial they also will act aggressively contingency to 2.5 percent. contingency provision of failing to control costs. Rosenberg cites measures taken cushion lead to lower revenues competition OCA’s witness as a justification against cost Rosenberg, warns that a large A vicious cycle may be created that for Postal Service competitors. and accelerate however, the Id. at 28-29. calls for further This, in turn, can rate increases. Increased calls for restraint in rates, not for rate increases. Witness Flawed OCA witness Bozzo’s Analyses J. Edward witness Bozzo (USPS-T-15). and that his proposed Commission. in other for increasing THE COMMISSION SHOULD REJECT THE POSTAL SERVICE’S CHANGE IN THE VOLUME VARIABILITY OF MAIL PROCESSING A. This to keep costs down. can be counterproductive. creates more headroom competition incentive[s].” OCA-T-3 at 22. If postal managers feel the pressure of a properly moderate Witness Tayman cites increasing flawed create to avoid the “moral hazard” of an overly comfortable increases. II. is counterproductive of Mail Processing Smith responds Dr. Smith concludes PROPOSED COSTS Volume Variability to the testimony Are of Postal Service that Dr. Bo.zzo’s study is significantly model is incomplete and should be rejected by the Docket No. R2000-1 -9- Dr. Bozzo’s work is a continuation mail processing measure comprised variabilities cost variability presented the volume variability of activities important issue. of Dr. Michael D. Bradley’s work on segment 3 of each associated Segment in Docket No. R97-1. of several pools with mail processing. 3 mail processing mail processing of costs Volume (MODS pools) variability is an costs are in excess of $17 billion, and the applied to the various cost pools associated are used to measure The work attempts to with a mail processing costs attributable to the various activity classes and subclasses. Volume variability percentage change cost, measured measures in volume. by total pieces processing activities. volume variability OCA-T-4 in hours worked, measured the percentage (TPH), Id. Traditionally, Dr. Smith analyzes out by the Commission or total pieces the Commission Id. at 6. ranging from 52 percent to 95 percent. in cost with respect to the at 5. Dr. Bozzo measures with respect to changes handled is 100 percent. change the variability of in the volume of mail, as fed (TPF), for ten mail has found that mail processing Dr. Bozzo found estimated variabilities Id. at 8, Table 1. Dr. Bozzo’s study on the basis of the evaluation in Docket No. R97-I. criteria set Id. at 8-9, 22. 1. A study should include the development and database, appropriately verified and complete. use of an adequate 2. Models should be derived from the appropriate economic should fit correctly within any system that applies them. 3. The study should include a discussion of the modeling approach it is consistent with the underlying data. theory and and how Docket No. R2000-1 -lO- 4. A correct estimation estimation (regression) procedure needs at hand should be used. 5. Results of econometric equations and alternative econometric analyses should include a discussion of the values, signs and other relevant information for the variables. Dr. Smith first reviews the work of Dr. Bradley Commission’s study in that case. to the No. R97-1 and the Dr. Smith testifies that, in general, these criticisms apply as well to Dr. Bozzo’s work. Dr. Smith evaluation of Dr. Bradley’s in Docket is suitable Id. at 10-17. also concludes criticisms which that Dr. Bozzo’s study suffers from significant flaws in each of the above criteria. ld. at 18-19. The major problems of the study as determined by Dr. Smith are: 1. the questionable accuracy of the data base, id. at 23-25, 30-36, as well as a discontinuity in the investment data series that may not reflect current operations, id. at 26-29; 2. the short-run nature of the study, which failed to focus on longer-run expansion paths as they affect costs, id. at 12-13, 40-43; 3. the continued 4. conceptual problems associated with variables such as the manual ratio, id. at 29-30, the network variable, id. at 44-45, and the capital (QICAP) variable which ostensibly models capital, id. at 52-54; 5. the omission of important utilization, id. at 36; 6. the need to consider additional factors such as the interdependence of mail processing activities, id. at 4546; Dr. Bozzo’s inappropriate assumption that the ratio of capital to labor does not change (homotheticity), id. at 47; and new issues concerning Postal Service cost minimization of its factor inputs and the impact on the volume variability analysis, id. at 47-51; use of the fixed effects model, id. at 69; variables, id. at 43-44, such as capacity Docket No. R2000-1 -ll- 7. a lack of a clear presentation and derivation of the model being estimated from microeconomic theory, id. at 3740; and 8. the failure to consider investment, id. at 54, 60. the possibly endogenous Dr. Smith reviews Postal Service witness Degen’s testimony operational presents nature of mail processing. a theoretical expansion fundamental analysis of capital on the physical and Utilizing witness Degen’s information, of the underlying path by which volume variability shortcoming nature economic basis for the longer-term should be measured of the Bozzo methodology, Dr. Smith that demonstrates id. at 55-65; a see particularly Figures 4 and 5 at 61-62. Dr. Smith also provides provide a visually compelling pools, id. at 65-6, Appendix B. graphs simply plotting all data for six cost pools that indication of 100 percent volume variability for those cost at 1-6. The Commission Should Retain 100 Percent Volume Variability Cost Pools Analvzed bv Witness Bozzo. Dr. Smith has considered percent volume variability. mail processing than its traditional the alternatives He recognizes to the continued that the Commission “between” Commission use of the 100 may wish to attribute costs for the ten cost pools on the basis of a variability analysis other approach. Dr. Smith reviewed the mail processing data supplied by the Postal Service and applied the appropriate Smith concludes for the that based upon the information outlined and economic theories. Dr. now available, model is the “least bad” of the models presented. has previously information the deficiencies the cross sectional He points out that the of the alternative fixed effects -12- Docket No. R2000-1 model, and that the other alternative, variables the pooled model, lacks sufficient and so is subject to specification error. adoption of the “between” model. results in costs that are 95 percent attributable, of On the other hand, the “between” model permits analysis on the basis of the size of the facilities. does not advocate measures Nevertheless, Although the application Dr. Smith the “between” model of the model, which is known to be subject to error, is hardly worth the effort. Id. at 69-70, 74. Dr. Smith recommends that the Commission volume variability for the ten mail processing provided this information analysis incorporating continue with the 100 percent cost pools that witness Bozzo studied. to OCA witness Thompson this recommendation. (OCA-T-9) who presents He a cost Id. at 74. Dr. Smith also sponsors OCA- LR-I-2, a Category 2 Library Reference. C. The Commission Should Recommend the Establishment of a Technical Workina Grouo to Consider Mail Processina Volume Variabilitv Dr. Smith further advises that inasmuch as Dr. Bozzo’s study needs substantial work for completion, establish a working 19-21, 75-76. the Commission should recommend group to discuss mail processing The four-month period available that the Postal volume variability issues. consequence of the time constraints a scientific analysis point of view. and comment on theoretical, issues to a conclusion. Id. at to the parties for examination Bozzo’s work is not sufficient to explore all aspects of this complex problem. necessary Service of Dr. It is the of a rate case, but is not adequate A working group is necessary data, and modeling approaches from to discuss, evaluate, in an effort to bring these Obviously, such a group would require the honest and effective Docket No. R2000-1 -13- participation Accordingly, of all of the parties involved. to recommend the establishment variability of mail processing. Ill. Dr. Smith urges the Commission of a working group to consider in detail the volume Id. at 75-76.. THE COMMISSION SHOULD AGAIN REJECT THE POSTAL SERVICE’S PROPOSED TREATMENT OF CITY CARRIER LOAD TIME COSTS Postal Service witness Baron (USPS-T-12) time be treated as “fixed time at a stop.” million) would then be reallocated has proposed that a portion of load This portion of load time (amounting to the access component of carrier to $260 street time. Witness Baron would split the remaining load time into two parts. Only “elemental” load time costs would be attributed this proposal to categories of mail. The Commission in Docket No. R97-1, and OCA witness Mark Ewen (OCA-T-5) rejected urges it to do so again. Afler estimating the direct volume variability of the remaining load-time accrued cost pool, witness Baron treats the residual component, or coverage-related as an unattributable institutional differs from the Commission’s established of attributing approach cost. This treatment coverage-related load-time, load-time based on the proportion of mail delivered to single subclass stops. In its Opinion and Recommended specifically rejected theoretically flawed. this approach, concluding that the stops Based upon review of the relevant testimony Mr. Ewen concurs that the proposed fictional founded construct Decision, Docket No. R97-1, the Commission upon stops effect approach an incorrect interpretation effect concept and supporting is not justified. of prior is data, It is a Commission Docket No. R2000-1 opinions. -14- Additional unnecessary justification extension offered for the approach of the activity-based functional is based on a strained approach for allocating and total street-time among the major carrier activities into the assessment variability. No data exist that directly measure the effect, nor do the results of the load- time regression equations time at each stop. imputed provide a hint that carriers might spend some fixed amount of Furthermore, using available data. effect is neither theoretically recommends IV. even if such an effect exists, it cannot be accurately As a result, the Postal Service’s nor empirically that the Commission witness modified Smith’s and witness version Descriptions Thompson supported. INCREASE calculates Ewen’s costing of the Commission’s analysis of the stops For these reasons, maintain its established OCA COSTING PROPOSALS COSTS BY $2.3 BILLION OCA witness of load-time volume treatment of load-time costs. TEST YEAR VOLUME the effect on volume proposals. cost model Mr. Ewen Witness to perform VARIABLE variable Thompson these costs of uses a calculations, of the cost model functions as well as electronic copies of her files may be found in OCA-LR-I-l. Witness Thompson cost model by replicating has verified the accuracy and reliability of the the Postal Service’s base year, interim. years, and test year after rates cost estimates to a high degree of precision. OCA-T-9, Exh. 1 D, col. C. Docket No. R2000-1 -15- After using the cost model to replicate Postal Service results, witness Thompson incorporates proposals. Postal Service corrections,* As shown in OCA witness Thompson’s OCA witnesses approximately Ewen’s and Smith’s $2.3 billion ($42.77 - total costs increase $74.6 corrections and the OCA’s proposals. THE FIRST-CLASS. proposals supplemental increase $40.44 billion). Class single piece letter cost attribution V. as well as OCA witnesses Ewen’s and Smith’s testimony, test year cost attribution Of the $2.3 billion increase, increases $1 .O billion or 7.9 percent. million (0.1 percent) as a result of the Postal in order to mitigate the growing Class Letter Mail subclass. Part I) shows that First-Class institutional 2 First- Test year Service FIRST OUNCE RATE SHOULD REMAIN AT 33 CENTS The OCA proposes that the current 33 cent rate for single-piece be maintained Exhibit 3C, institutional First-Class cost burden Mail on the First- The testimony of OCA witness James F. Callow (OCA-T-6, Letter Mail has been carrying an increasing burden of the costs of the Postal Service. Due to time constraints, witness Thompson was unable to incorporate the following three corrections: (1) Rehabilitation program costs (Tr. 21660662): (2) Labor cost changes (P.O. Information Request No. 7 (April 6.2000). POIR-7-1; and (3) Mail volume changes due to reclassifying from Priority to First-Class those pieces weighing more than 11 ounces but not more than 13 ounces (Tr. g/3578). Nor has witness Thompson incorporated the Commission’s single-subclass-stop methodology, although OCA witness Ewen recommends that the Commission continue using that methodology. OCA-T-5 at 19. Docket No. R2000-1 A. -16. First-Class Letter Mail Is Bearing An Increasing of the Postal Service Witness Callow shows that the First-Class traditionally higher than the “systemwide” significantly in recent years compared period FY 1988 through FY 1999, the First-Class During the 12 year has risen from to an advance in the systemwide perspective, from FY 1988 to FY 1996 the First-Class 162 percent average. Letter cost coverage to 168 percent. from while average cost coverage for all mail, has risen 149 percent gradually Cost Burden Letter Mail cost coverage, to the systemwide 162 percent to 197 percent, compared Institutional To put this rapid advance to 175 percent, average from in the cost coverage into Letter Mail cost coverage rose In the test year, the Postal Service proposes to preserve the high First-Class Letter Mail cost coverage at 197 percent-the same cost coverage actually provided by First-Class Letter Mail in FY 1999. OCA-T-6 at 7-8. Measuring the institutional cost burden via a markup index or a cost coverage index also reveals a rising burden on First-Class Letter Mail. The markup index for First-Class Letters rose from 1.256 to 1.439 during the 12 year period FY 1988 through FY 1999. In the test year, the markup index of 1.422 is higher than the markup index for all but two of the preceding coverage index reveals a similar change. First-Class institutional 12 years. Letter A review of the First-Class Letter cost Id. at 8-l 0. Mail has long contributed more in absolute terms to the costs of the Postal Service than the next largest class of mail, Standard Regular mail. Over time, the relative share of institutional Class Letter Mail has grown as compared costs contributed to the share contributed (A) by First- by Standard (A) Docket No. R2000-1 Regular -17- mail, and the “gap” has widened beginning in FY 1995, the First-Class 1.439, while the Standard Moreover, during (A) Regular year to 1.422. For the five year period Letter markup index rose steadily from 1.169 to markup index declined FY 2000 and 2001, the Standard expected to decline further, ending at 0.777. index is expected in recent years. from 1.080 to 0.828. (A) Regular markup By contrast, the First-Class index is Letter markup to rise still higher to 1.469 in FY 2000, and then decline in the test A similar relative change is evidenced using the cost coverage index. Id. at 14-16. B. The First-Class Letter Mail Institutional Intended bv the Commission The institutional the institutional cost burden on First-Class cost burden recent recommended decisions. coverage and First-Class the Commission intended Cost Burden Has Exceeded Letter Mail has also grown relative to by the Commission, Witness Callow reviews the systemwide Class Letter Mail. the excess revenue contributed Based upon that benchmark, revenues average cost Averaging to produce to institutional First-Class of $6.8 billion to the institutional during the 12 year period FY 1988 to FY 1999. total net additional in several Letter Mail cost coverage and markup index recommended Class Letter Mail markup index from all four proceedings net additional as expressed in Docket Nos. R87-1, R90-1, R94-1 and R97-1. witness Callow estimates That by the First- a “benchmark,” costs by First- Letter Mail has contributed costs of the Postal Service Id. at 22. Through the test year, the revenue is expected to reach $11.2 billion. Id. at 23. Docket No. R2000-1 C. -18- Eauitv Reauires Retaininq the 33 Cent Basic Rate The increasing reversed institutional by maintaining cost burden the single-piece provide the most benefit to individual measure of equity to all First-Class grown in absolute terms-and further from the Commission’s subclasses VI. A. First-Class average. The Postal Service has proposed Reply Mail (“QBRM”) same discount in this proceeding. as that extended a three-cent to QBRM. testified that these types of mail are processed Willette has testified, the cost avoidance has has departed cost coverages for those two OTHER BENEFICIAL Courtesy Courtesy cost burden a Id. at 17-28. RECOMMEND Mailers of Automation Compatible to a Three-Cent Discount Doing so would (A) Regular-and stated goal of maintaining be It would also restore Mailers, since the institutional relative to Standard SHOULD MAIL Letter Mail should rate at 33 cents. and smaller mailers. roughly near the systemwide THE COMMISSION FOR FIRST-CLASS on First-Class CHANGES Reply Envelopes Are Entitled discount for Qualified Business reply mail is entitled to at least the Postal Service witness identically.3 Campbell has Thus, as OCA witness Gail of CEM and QBRM is the same. OCA-T-7 at 9. Consumers have waited for many years to reap direct benefits from the Postal Service’s automation 3 program. Not only have they watched Responses to OCAIUSPS-T29-1 and 5 as the discounts accorded Docket No. R2000-1 -19- large mailers have increased, the Postal Service but their own discount Governors. has been repeatedly The OCA again proposes (“CEM”) as a category of First-Class Courtesy rejected by Envelope Mail Mail along with a three cent discount for mailers of courtesy reply envelopes. CEM has been a good idea for consumers overdue. Its establishment is CEM makes sense as the Postal Service moves from the paper mail world into the electronic transactions payment for a long time. one with eMPay. CEM can help the Postal Service retain some mail which would otherwise or account debiting. attractive to consumers, migrate to alternatives As the methods for electronic such as electronic payment become it is inevitable that some, if not all, of the transactions mailed today will disappear from the First-Class mailstream. bill more that are The Postal Service can and should work to keep as much of this mail for as long as it can. The Postal Service has objected to maintain to the establishment consumers do not want consumers will try to use CEM stamps for other correspondence, costly to educate consumers, made of the “two-stamp consumers discounted and that it complicates problem.” do not want to maintain Service has produced stamp. two denominations of CEM, arguing of stamps, two denominations has argued of stamps. no credible evidence that consumers And consumers a huge revenue shortfall. Much has been for years Yet the Postal who prefer to keep only one denomination suggests, however, will still The Postal Service has would use CEM stamps on all correspondence The evidence that do not want the option of a be able to use full-price stamps for all of their correspondence. also argued that consumers that that it will be too the rate schedule. The Postal Service claiming that that consumers and cause overpay Docket No. R2000-1 -2o- postage far more often than they underpay expect the introduction In Docket consumers it. See Tr. 21/9166. of CEM to change this. No. R97-1, the Commission on the use of CEM. spent for the purpose intended. Witness Willette estimated, that $9.2 million would consumers about their choices in single-piece All of the objections and overcome. already been offered. be needed million to educate based on Postal Service mailing to inform First-Class Mail. OCA-T-7 at 15. of the Postal Service to establishment In a competitive business the low cost characteristics with a discount. $33 for a nationwide Because of the postal monopoly, not forced to recognize consumers earmarked PRC Op. R97-1 at 326. This money has not yet been testimony, addressed There is no reason to environment, CEM would have however, the Postal Service is of courtesy CEM remains a workable of CEM have been reply mail and reward solution to a volume erosion problem facing the Postal Service. B. First-Class Single-Piece The OCA proposes, Rates Should Be Held Constant in the testimony of witness Callow (OCA-T-6, the Postal Service adopt a new approach for setting the single-piece letters that would benefit both household appears to have adopted concerns of business However, more frequent Over Two Rate and business mailers. plans to adjust rates every two years, First-Class can be inconvenient rate for The Postal Service in response mailers for smaller, more frequent and predictable rate changes Part II), that to household to the rate changes. and smaller- Docket No. R2000-1 volume mailers. -21The approach interests of household 1. As proposed be determined proposed by the OCA would accommodate the differing and business mailers. Adjusting the single-piece First-Class rate every other rate case would accommodate the differing interests of household and business mailers by witness Callow, the single-piece First-Class without regard to the “integer constraint.” (‘SPFC”) The rate paid by households, however, would be set at a whole cent, as in the past. The determination rates other than single-piece rate would would be based on the “calculated of First-Class non-integer rate” in each proceeding. In effect, the SPFC integer rate would be set so that sufficient accumulate in a “reserve account” to permit the single-piece a period of two rate proceedings. Revenues would be used to cover any revenue manner, household deficiency Accommodating respect to rate changes, date of new rates. issue in every case. while preserving rate period. In this business rate adjustments. and business mailers in this Postal management’s prerogatives with including the timing of the filing of rate cases and the effective It would also preserve the right of every participant The only difference case period would permit the single-piece rate cases. during the first rate period in the second the differing interests of household can be achieved would rate to remain the same for mailers would enjoy greater rate stability, while allowing mailers smaller, more frequent and predictable manner generated revenues is that revenues First-Class generated to litigate any in the first rate rate to remain in effect over two Docket No. R2000-1 2. Changing -22- The single-piece First-Class rate proposal will have modest effects on single-piece and workshare volumes the SPFC rate every other rate proceeding mail change each rate case will cause volumes workshare. By holding proposed, the SPFC integer the workshare discount while rates for workshare to shift between rate constant through “cycles” up and down compared single-piece and two rate cases as to the SPFC rate with each rate case (although the amount of the discount relative to the calculated integer rate is assumed not to change). In the first rate case, when the SPFC rate is greater than the calculated non-integer theory, this should generate more workshare SPFC rate is less than the calculated non- rate, there is a larger workshare discount. In mail. The opposite effect results when the non-integer rate after the second rate case, creating a smaller discount relative to the SPFC rate. The shifting of volumes between single-piece larger, especially difficulties and workshare in a period of high or rising inflation. for presort and pre-barcode mail could become Such an outcome could create mailers and for the Postal Service. In order to minimize such difficulties (and to ensure that sufficient revenues are available to sustain the SPFC rate) during the second rate case period, the OCA recognizes that the SPFC rate under may need circumstances. to be increased OCA-T-6 at 45-46. in two consecutive rate cases certain Docket No. R2000-1 C. -23- The Nonstandard Surcharge Nonstandard Letters The Postal Service proposes cents for First-Class necessity Mail. Should Be to retain the current nonstandard However, the nonstandard for letter-shaped mailpieces reason, witness Callow (OCA-T-6, Eliminated surcharge that are square for Certain surcharge of 11 is not an operational or nearly square. Part Ill) proposes that the nonstandard For that surcharge for such “low aspect ratio” letter mail be eliminated. The nonstandard surcharge is no longer justified for low aspect ratio letter mail. Advances in technology with respect to mail processing surcharge in the 1970’s have made the surcharge since implementation obsolete. Callow, the Postal Service confirms that the presence According of the to witness of a barcode on a delivered aspect ratio letter means that such mailpieces were processed the Postal Id. at 57. As a result, consumers Service’s unfairly charged automated equipment. low partially or entirely on extra for low aspect ratio letter mail, such as seasonal greeting are cards or invitations, that requires little (if any) special processing. Moreover, the Postal Service’s assumption processed, which unrealistic. According the assumption assumption underlies to witness its cost of 100 percent manual processing ratio letter mail. for the surcharge, Id. at 58. aspect ratio for standard mail-it is that may not always be true in fact. more realistic assumptions These assumptions letters move away from a square configuration minimum estimate mail is manually Callow, even the Postal Service acknowledges As a result, witness Callow proposes of low aspect that all nonstandard toward Id. about the processing reflect the fact that as an aspect ratio of 1:1.8-the is likely that a higher percentage of such Docket No. R2000-1 - 24 - letters will be presented assumptions for processing on automated are used to develop several reasonable reveal such costs are less than the surcharge. witness Callow proposes eliminating ratio letters. A change Service. stamps, mail processing unit costs that surcharge and equity for consumers for low aspect ratio mailing low aspect Id. at 67-68. The Postal Service Should First-Class Rates Chanae D. The more realistic Id. at 63, Table 17. For these reasons, the nonstandard letter mail in order to promote fairness equipment. Provide in postal rates places burdens Consumers, inconvenienced. Make-Up Stamps mail and rely heavily on Lines are long as consumers stamps and new denomination attempt informational to stamps in time for the rate change. The Postal Service should take the initiative to ease the burden of adjusting rates by providing a nation-wide When on the mailing public and the Postal who almost always send single-piece are particularly purchase “make-up” Courtesy to new mailing that includes ten courtesy “make- up” stamps to every delivery address. The average household Class Mail monthly. significantly OCA-T-1 sends approximately at 8. Providing ten courtesy enlarge the time in which consumers the surge of customers twelve pieces of single-piece “make-up” stamps would can purchase new stamps and reduce at post offices just before and after the changeover hassle of the rate change would be significantly First- reduced. date. The At ihe same time, the Postal Docket No. R2000-1 -25- Service would benefit from positive public relations and would better manage the flow of customers at postal facilities. Id. at 9. The cost to the Postal Service of this outreach Service is already seriously considering Class rates next change. ten courtesy $16.0 million. “make-up” a nation-wide Id. at 10. The additional stamps, Id. at 10-13. stamp purchase transaction, informational mailing when First- the revenue foregone, as many consumers If 30 percent of households is estimated to be stamps would reduce would be able to avoid an extra and businesses avoid an extra the Postal Service stands to save $17.9 million and thus to offset the cost of providing the courtesy “make-up” stamps, VII. The Postal cost of a mailing that would include But provision of courtesy “make-up” the number of window transactions visit to their post office. including would be modest. Id. at 14. REDUCTION IN FEES FOR MONEY ORDERS; ELECTRONIC MONEY ORDERS; INSURED MAIL FEES: ELECTRONIC DELIVERY CONFIRMATION FOR INDIVIDUALS OCA witness Sheryda C. Collins urges the Commission to reject the proposal of Postal Service witness Mayo (USPS-T-39) to increase the fees of domestic and military money orders. Collins proposes On the contrary, each of these fees. witness a reduction of 5 cents for OCA-T-8 at 9. Domestic money order fees should be reduced from the current 80-cent level to 75 cents; and military money order fees should be reduced from their present 30-cent level to 25 cents. for low-income Id. at 9-10. individuals, Money orders are essential financial instruments rural customers, and any other customer who needs a secure method of payment that is almost as easy to use as Docket No. R2000-1 cash. - 26 - Ms. Collins notes that the Commission should be priced so that the service’s system-wide average. Collins’ reduction coverages cost coverage is considerably in fees comports with the pricing criteria of the Act and with past cost In addition, by the Commission. witness Id. at 9. Collins recommends that the Postal Service establish money order service that would be available partnership lower than the Id. at 8-9. The 123 percent cost coverage resulting from witness recommended electronic has long held the view that money orders with private Internet companies. on the Internet, Id. at 11. an possibly The Postal Service in could become a major player in the new market for money orders which is being driven by Internet sales. Id. at 10. Ms. Collins notes that electronic as a convenient, secure means for purchasing Witness Collins urges the Commission goods. money orders can function Id. not to raise insurance fees as proposed by Postal Service witness Mayo, but to maintain these fees at their present level. at 15. Furthermore, carefully consider she advocates the possibility values than the $100 currently serious consideration with an appropriate that the Postal Service of establishing in place. different, and the Commission and larger, incremental For insured articles valued at over $1000, should be given to establishment adjustment Id. of increments of $250 or $500, in the per increment fee. Id. Ms. Collins notes that the Postal Service is engaged in a beta test of a web- based program that will allow individuals and small volume shippers to use electronic delivery Internet confirmation delivery confirmation service. Several to individuals at no charge. companies are offering Id. at 16. Because electronic it would be no more costly for individuals to access that service than bulk users, witness Collins urges Docket No. R2000-1 - 27 - the Postal Service to make Priority Mail electronic delivery confirmation public on its website at no charge. available to the Id. at 17. CONCLUSION For all the reasons should recommend attribution continuation mailpieces; surcharge set forth in the OCA’s Direct Testimony, rates based on a one-percent of mail processing of the present allowance; and city carrier costs to rate classes 33-cent First-Class rate stability for single-piece for letter mail; provision change in the First-Class contingency the Commission of courtesy and categories; rate; a three cent discount First-Class Mail; elimination “make-up” stamps at the time of a ADVOCATE . S&U Ted P. Gerarden Director Emmett Rand Costich Shelley S. Dreifuss Kenneth E. Richardson Attorneys 1333 H Street, N.W. Washington, D.C. 20268-0001 202) 789-6859; Fax (202) 789-681 g for CEM of the nonstandard rate; and lower fees for money orders and insurance. OFFICE OF THE CONSUMER increased CERTIFICATE OF SERVICE I hereby certify that I have this date served the foregoing participants of record in this proceeding in accordance with section document 12 of the rules of practice. &ewaeL&w Emmett Rand Costich Washington, D.C. 20268-0001 June 29,200O upon all
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