Matakuliah Tahun : V0274 – Pengolahan Makanan II (CULINARY II) : 2010 Menu Characteristic Pertemuan 13 Menu Characteristic Bina Nusantara University 3 Chapter Objective • Identify the menu characteristic Bina Nusantara University 4 Menu Characteristic is menu engineering Menu engineering is a technique utilized to maximize the profitability factors based on the mix of menu items sold. • • • • • By using guest demand (also called the menu mix) and gross profit margins, the relative performance of each menu item is determined, and assigned one of the following terms (based on the BCG Matrix): Stars are extremely popular and have a high contribution margin. Ideally Stars should be your flagship or signature menu item. Plow Horse or Cash Cows Plow Horses are high in popularity but low in contribution margin. Plow horse menu items sell well, but don’t significantly increase revenue. Puzzles are generally low in popularity and higher contributions. Puzzle dishes are very difficult to sell, but have a high profit margin. Dogs are low in popularity and low in contribution margin. Basically they are difficult to sell and when you do they are not all that profitable. In general, items within a relevant comparable set (for example, entrees, or chicken entrees) should be priced to have similar contribution margins - this way, the restaurant would make the same amount of money, no matter what item the guest chooses to order. Bina Nusantara University 5 Copyright ©1999 John Wiley & Sons, Inc Bina Nusantara University 6
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