CH A P T E R
4
Uninstalling Cisco IPICS
This chapter provides information about the procedures that you need to follow to
uninstall the Cisco IPICS server software. You can perform the uninstallation
procedure in one of the following ways:
•
From the Cisco IPICS server by using a terminal console
•
From a remote PC on the network by using SSH Secure Shell Client software
(or similar software)
This chapter includes the following sections:
Note
•
Uninstalling the Cisco IPICS Server Software from the Server, page 4-2
•
Uninstalling the Cisco IPICS Server Software Remotely, page 4-3
The Cisco IPICS uninstallation procedure removes all of the components and
directories that were created during the Cisco IPICS installation. If you intend to
reinstall Cisco IPICS at a later time, Cisco recommends that you back up your
database and log files before you begin the uninstallation process.
For information about backing up files, refer to the “Performing Cisco IPICS
Backup and Restore Operations” chapter of the Cisco IPICS Server
Administration Guide.
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Note
Be aware that when you uninstall and reinstall the Cisco IPICS software,
communications are temporarily disrupted. Upon reinstallation, Cisco IPICS
disconnects VTGs and SIP-based IDC clients that were using RMS resources so
that the voice ports become available for use.
Uninstalling the Cisco IPICS Server Software from
the Server
To uninstall the Cisco IPICS software directly from the Cisco IPICS server,
perform the following procedure:
Procedure
Step 1
Access the Cisco IPICS server by using a terminal console.
Cisco IPICS displays the following text:
Cisco IPICS
hostname login:
where:
hostname specifies the host name of the Cisco IPICS server.
Step 2
Enter root in the hostname login: field; then, press Enter.
Cisco IPICS prompts you for the password for the root user.
Step 3
Enter the password for the root user; then, press Enter.
Step 4
To navigate to the directory where the uninstaller file is located, enter the
following command:
[root]# cd _uninstall_IPICS
Step 5
To begin the uninstallation process, enter the following command:
[root]# bash uninstall-ipics
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The uninstallation program prompts you to confirm the uninstallation process by
displaying the following text:
Do you want to remove Cisco IPICS software? (YES/NO):
Step 6
To confirm the uninstallation process, enter y or yes.
Cisco IPICS begins the uninstallation process.
Note
Be aware that the Cisco IPICS uninstallation process permanently
removes the Cisco IPICS software and deletes any Cisco IPICS
configuration data that you have stored in the server. If you need to save
your data, Cisco recommends that you first back up your data to a remote
host before you uninstall the software. For more information about
backing up your data, refer to the “Performing Cisco IPICS Backup and
Restore Operations” chapter of the Cisco IPICS Server Administration
Guide.
After you have preserved a copy of your data, you can restart the
uninstallation process.
The uninstaller begins to uninstall the Cisco IPICS components.
After the uninstaller has finished removing the files, a message displays to prompt
you to reboot the server.
Step 7
To reboot the system, enter y or yes.
After the system reboots, the Cisco IPICS server software is removed.
Uninstalling the Cisco IPICS Server Software
Remotely
To uninstall the Cisco IPICS server software from a PC on the network, perform
the following procedure:
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Procedure
Step 1
Use SSH Secure Shell Client software (or similar software) to connect to the
server from your local workstation by choosing Start > Programs > SSH Secure
Shell > Secure Shell Client.
The SSH Secure Shell Client software window displays. The desktop of your PC
displays in the left pane.
Step 2
To open a window to enter the server IP address, click Quick Connect on the
button menu.
The Connect to Remote Host window displays.
Step 3
In the Host field, enter the IP address or the DNS name for your Cisco IPICS
server. Then, press Tab.
Step 4
In the User Name field, enter root. Then, click Connect.
The Enter Password window displays.
Step 5
Enter the root password; then, click OK.
The SSH Secure Shell Client connects to the Cisco IPICS server and displays a
command prompt for the root user.
Step 6
To change directories, enter the following command:
[root]# cd _uninstall_IPICS
Step 7
To begin the uninstallation process, enter the following command:
[root]# bash uninstall-ipics
The uninstallation program prompts you to confirm the uninstallation process by
displaying the following text:
Do you want to remove Cisco IPICS software? (YES/NO):
Step 8
To continue the uninstallation program, enter y or yes.
Cisco IPICS begins the uninstallation process.
Caution
Be aware that the Cisco IPICS uninstallation process permanently removes the
Cisco IPICS software and deletes any Cisco IPICS configuration data that you
have stored in the server. If you need to save your data, Cisco recommends that
you first back up your data to a remote host before you uninstall the software. For
more information about backing up your data, refer to the “Performing
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Cisco IPICS Backup and Restore Operations” chapter of the Cisco IPICS Server
Administration Guide.
After you have preserved a copy of your data, you can restart the uninstallation
process.
The uninstaller begins to uninstall the Cisco IPICS components.
After the uninstaller has finished removing the files, a message displays to prompt
you to reboot the server.
Step 9
Enter y or yes to reboot the system.
After the system reboots, the Cisco IPICS server software is removed.
Step 10
To close the SSH Secure Shell Client window, click X.
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