‘. -. JUGINAU ..- zs g BEFORE THE $2 POSTAL RATE COMMISSION WASHINGTON, D.C. 20268-0001 I SPECIAL SERVICES REFORM, 1996 :;_$ -4,” ,5-T” G>u” $;$ Docket No. MC@3 2 9 ZJ ,” 5 t c 2 s RESPONSES OF THE UNITED STATES POSTAL SEF!VICE TO INTERROGATORIES OF NASHUA/MYSTIC (NM/USPS-8-l 1, 13, 20, 22-27) In accordance with Presiding Officer’s Ruling No. MC96-3/10 1996), the United States Postal Service hereby provides responses interrogatories of Nashua/Mystic, (September to the following filed on August 8, 1996: NM/USPS-8-11, 13-20, 22-27. Each interrogatory is stated verbatim and is followed by the Iresponse Respectfully submitted, UNITED SWES POSTAL SERVICE By its attorneys: Daniel J. Foucheaux, Jr Chief Counsel, Ratemaking Michael T Tidwell 475 CEnfant Plaza West, S.W. Washington, D.C. 20260-1137 (202) 268-2998; Fax -5402 September 23, 1996 ------. 11, I RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-0. a. Since Docket NO. R94-1, (i) has the Postal Service revised, corrected or updated any previous study dealing with BRM, including but not limited to the study submitted as a library reference in Docket No. R94-1; and (ii) has the I?ostal Service initiated or commissioned any new study or analysis dealing with BRM? b. Unless the answer to both (i) and (ii) above is an unqualified negative, please (i) identify all BRM studies or analyses completed, and submit copies of each completed study so identified as a library reference, and (ii) identify all BRM studies or analyses underway and describe fully the scope and status of any study not yet complete, and state the target schedule fmor completion of all such studies nc~w in progress (include any studies in the planning stage as well as those actually underway). a. (i) No. (ii) Yes. (i) No studies (ii) ,As part of Business Reply planning to b. scope have the completed comprehensive Mail, study It the of is calendar that expected year. management Postal Business and timing determined. end of its been Service Reply study to Mail review of is presently costs. presently be completed are The being by the RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-g. a. What was the total number of BRM advance deposit accounts 1994 and Base Year 1995? Please provide data that comparable to the 64,244 BRMAS accounts [and. 128,488 accounts] estimated by USPS witness Mallonee and referenced interrogatory NM/USPS-17. b. Of the total number of BRM advance deposit accounts identified in preceding part please state the number or the (a), percentage that qualified for the BRMAS rate in Base Year 1995, and explain the basis on which the estimate is derived. C. For Base Year 1995, please state the total from the accounting fee for BRM advance deposit the $205 per account shown in rate schedule d. state For Base Year 1995, please issued and total revenues derived the $85 per account shown in rate a. of BRM advance deposit approximately 131,917. The number accounts of these C. The total d. --_-- 1995 a. from was during were FY 1994 was The number to is not NM/USPS-17 above BRM advance BY from deposit $185 in approximately from ,accounting $26,603,496. to were approximately increased deposit BRMAS acc!ounts approximately the there The fee -~ part revenue resulting fees. in of BRM advance See response present. to For BY 1995, issued, -.---- at See response increased which accounts b. BY accounts BRM permits fee; -Ii.e. in BY 1995 was approximately134,369. available for revenues derived accounts; i.e., SS-2. the number of from the permit schedule SS-Z!. The number in are BRM in fee $205. 229,151BRM $18,720,176 $15 to The fee $85 (during permits in permit the BY. RESPONSES OF THE UNITED STATES POSTAL SERVICE TO INTERROGATORIES OF NASHUA/MYSTIC NM/USPS-lo. a. What was the total volume of BRM in 1994 and Base Year 1995? b. What was the number, or percent, the pre-barcoded rate of 2 cents accounts in Base Year 1995? C. What was the number, or percent, of total BRM pieces the "other" (non-pre-barcoded) rate of 10 cents per advance deposit accounts in Base Year 1995? that paid piece for d. What was the number, or percent, of total BRM pieces the rate of 44 cents per piece (when advance deposit were not used) in Base Year 1995? that paid accounts of total BRM pie'ces that paid per piece for advance deposit RESPONSE: a. -- -__--- The total estimated 1,250,481,913 of volume to have pieces, BRM in FY 1994 1,067,614,836 been respectively. b. 53 percent C. This fee increased 42 percent. cents per piece to 10 cents per d. 5 percent. cents per This fee increased piece to 44 cents per -~ during pieck. during piece. - and By By BY 1995 is pieces, and 1995 1995 from from 9 40 RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-11. In Docket Mallonee, No. Jr., R94-1, the USPS-RT-8, rebuttal at p. testimony of fn. 2, stated 3, witness that BRMAS participants are required to use different add-ons depending upon their use of postcards, pieces, or 2 ounce pieces. Please explain how the BRMAS account holder sender puts into a BRM envelope and can tell BRM letter will ,weigh 1 or 2 ounces. Donald L. z1p+4 1 ounce can control in advance what the whether a RESPONSE: BRMAS envelopes questionnaires, reply cards, piece. such the items fall same inserts, returned within the compatible to will l-ounce with be recipients. cards, the very piece great rare. will or other for account no BRMAS account holder confidence is this limit, that pieces the in unusual These holder. absolute case items automationholder are excemeding many is expecting certainty many for the solicited the exceed in additional Except approved can say with with enclosure specifically BRMAS pieces Such provided specific BRMAS account While pieces for solicit specifications receive. incoming project weight or or money orders. and machinable to receive no to out statements etc, as checks are expected sent Many BRMAS mailers enclosures, cases, often are that able to 1 ounce remittance RESPONSES OF THE UNITED TO INTERROGATORIES (Response to Others (weight between instance), pieces continued) BRMAS recipients identical weigh NM/USPS-l1 also outside who and size) are able pieces (ballots to project expected to expect mail 1 and 2 ounces the STATES POSTAL SERVICE OF NASHUA/MYSTIC weight receive essentially (and little else) which in a union 'election, for with great range will confidence be very that rare. RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-13. a. In Docket No. R94-1, the rebuttal testimony of witness Donald L. Mallonee, Jr., USPS-RT-8, at p. 5, stated that "Most sites that utilize BRMAS continue to process BRMAS mai:L pieces on a Please confirm that witness separate, unique sort program." Mallonee's statement is as true today as when it was written. b. If you are unable to confirm, please explain circumstances that have changed with respect mailpieces are handled at "most sites." fully to and cite all the way BRMAS RESPONSE: Each site program. would which runs Since ZIP+4 be extremely sorted on this time required to have unique 5-digit sort print ar program. sort to ZIP Codes not program. have taken for if letters It would BRMAS bills. would sortations, on a non-BRMAS densities time-consuming were primary BRMAS continues which, facilitate In a unique each other greatly additio,n, when held processiing sort piece, than BRMAS extend many out this it the sites during mail RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-14. In Docket Mallonee, No. Jr., R94-1, the USPS-RT-8, rebuttal at p. testimony explained 6, of witness that Donald L. Inaccurate BRM billing occurs when BRMAS customer information is not maintained and kept current. Modifications to customer account characteristics, such as assigning new BRMAS bar codes to reflect the use of postcards as well as letters, [and1 removing customers that drop out of the program may affect the counting and rating process. a. How many customers year 1995? dropped b. What form customers program? C. How many BRMAS accounts d. (i) changed from In base year 1995, how many BRMAS accounts or vice-versa; or (ii) started receiving letters to postcards, post cards in addition to letters, or vice-versa? e. On average, reprogrammed or forms are that qualify out used for were how many times at local sites? of the BRMAS program to identify and and participate added in a year base must in base keep track of in the BRMAS year 1995? BRMAS software be RESPONSE: a. The Postal permit Service it not in national estimate to participating in the has not how BRMAS at program surveyof Due Delivery performed Clerks at all the the Postal would many a study customers beginning beginning Business be required. that of of Centers would who were FY 1995 were FY 1996. and Postage A RESPONSES OF THE UNITED STATES POSTAL SERVICE TO INTERROGATORIES OF NASHUA/MYSTIC Response b. to NM/USPS-l4 No standard a Copy a form The Postal in used Service it to fiscal Attached in has the to this Southern response Maryland is Postal for letters performed has not 1995, performed that would were added post a study which would how many BRMAS accounts to postcards, receiving a study 1995. Service indicate, not how many BRMAS accounts estimate year The Postal from are used. Center. permit d. forms of Business C. continued) cards or vice-versa; in addition (i) or to changed (ii) started lett'ers, or vice- versa. e. It varies, which depending customers are added and whether changes, into on such factors a single or dropped, multiple presently 3 new BRMAS customers is not Whether weeks known whether there and whether this is nationally changes Maryland, took effect consolidation at any given for time. three instance, in instance, in there are that added is a need to reprogram at Southern when the option is For estimated Maryland, It can be consolidated effort. Southern Erequencywith or make letter/card changes reprogramming it as the relation every two weeks. representative. times every would depend to one two on another of reprogramming was a feasible Other may input facilities sort RESPONSES OF THE UNITED TO INTERROGATORIES Response to NM/USPS-14 program on specific --- continued) changes a month, with STATES POSTAL SERV'ICti OF NASHUA/MYSTIC the date. several times expectation a week or only that the changes several take times effect RESPONSES OF THE UNITED STATES POSTAL SERVICE TO INTERROGATORIES OF NASHUA/MYSTIC NM/USPS-IS. In Docket Mallonee, No. Jr., R94-1, the USPS-RT-8, rebuttal at p. 7, testimony of stated that witness Donald L. While there is a procedure through which the customer presents postage paid mailpieces for reimbursement, the Postal Service sometimes performs these manual counts as a customer service. a. Does the Postal Service continue to perform these manual as a customer service? If the answer is negative, explain when the Postal Service discontinued providing counts as a customer service. counts please manual b. Does the Postal Service have any policies relating to will perform these manual counts as a customer service? please describe them in detail. when it If so, C. that a Postal Service employee is performing a Assume (i) manual count to help a customer obtain a refund for postage and (ii) while the employee is so engaged, paid BRMmailpieces, Would that tally, and an IOCS tally is taken on that employee. the costs associated with that tally, be charged to BRM? RESPONSE: a. Yes. b. NO. C. Yes RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-16. In Docket Mallonee, No. Jr., R94-1, the USPS-RT-8, rebuttal at p. testimony of stated that 8, witness Donald L. While BRMAS software is now resident on all Postal Service bar code sorters, it does not currently interface effectively with the MMC DBCS software and therefore Cannot be used to count and rate BRMAS mailpieces. a. IS it still true that MMC DBCS software? b. In POStal machines, Service please BRMAS does not facilities describe interface with effectively that are equipped only how BRMAS mail is handled. with MMC RESPONSE: a. Yes b. Currently, there now have these MMC machines, sort BRMAS and use volumes. This would be an option some cases, plant may the MPBCSs which Although software. very Many of MMC machines. also are to elect sites the to that are compatible could still with not use the reports volumes this counting are to this relatively mail have only MMC DBCSs the work BRMAS software, manually process received does end-of-run not utilize the which sites BRMAS software avoid where few facilities BRMAS on the machines record but to bin would mail. In small, the manually. -- RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-17. In Docket Mallonee, No. Jr., R94-1, the USPS-RT-8, rebuttal at p. testimony of fn. 5, stated 8, witness tha-t Donald L 665,010,200 [pieces] divided by 64,244 BRMAS accounts (assuming half of the BRM advance deposit accounts are for BRMAS) divided by 312 days per year (6 days a week) = 33.18 pieces per account/day. a. Postal Service have data show Does the that the any distribution of the volume of BRM mail by account? To illustrate the type of data desired, how many BRM accounts receivedmore than l,OOO,OOO pieces per year; how many accounts receivedbetweenlOO,OOO andl,OOO,OOO pieces per year; andhow many received less than 100,000 pieces per year? Please provide all BRM distribution data, whether in the above size that are in the possession of ranges or any other size ranges, If no such the Postal Service for the last three fiscal years. please so state. data exist, b. Please provide the basis for witness Mallonee's assumption that "half of the BRM advance deposit accounts are for BRMAS." If any kind of surveys or other data underlie this statement, please identify them and provide copies thereof. RESPONSE: a. A nationwide No. and one has b. not been of evolved from with in the Finance persons of the basis basis of recollection. the testimony for this estimate accounts would be necessary, performed. The estimate was preparing --__.. survey a discussion in Mr. Mallonnee Department during the Docket R94-1. estimate has since No. has been escaped time he No record preserved. his had powers The of RESPONSES OF THE UNITED STATES POSTAL SERVICE TO INTERROGATORIES OF NASHUA/MYSTIC NM/USPS-18. In Docket Mallonee, No R94-1, the Jr ., USPS-RT-8, rebuttal at pp. testimony 8-9, stated of witness that Donald L. Seasonal fiuctuations in BRM volumes produce a further reduction in volume for some days. Sites may not choose to repeatedly change their distribution, counting and rating procedures as individual BRMAS customer volume fluctuates. Instead these sites would use manual counting of BRMAS mailpieces. (fn. omitted) a. Please confirm that the above statement is as true today as when it was written. If you are unable to confirm, please explain fully and cite all circumstances that have changed with respect to the way the Postal Service handles BRM accounts with fluctuating low volume. b. What is the volume level (or range of volume) below which would generally use manual counting of BRMAS mailpieces? c. Is it a correct interpretation of the above-quoted statement that for some BRM accounts the Postal Service may generate and on automated BRMAS statements on some days of the year, other days of the year opt to use manual counting of the BRMAS If so, does the Postal Service nevertheless always mailpieces? charge such accounts the barcoded fee of 2 cents per piece, or does it charge the 10 cents per-piece fee when the Volume iS So low that it is more economical to count the pieces manually? If the fee does not depend on the way the mail is actually handled, please explain fully all reasons why not. sites RESPONSE: a. The Postal Service has no basis statement applies any Volumes for fluctuate college volumes periods mail twice concluding today BRMAS customer of a year which for this in 1994. volume might four that than One example time. office, admissions of differently “seasonal” for for to normally would receive six weeks be a large at a RESPONSES OF THE UNITED TO INTERROGATORIES Response to NM/USPS-18 time. The little or continued) rest it of volume b. That might time has machine and then is account volume for from the placed it back at all on other use numbers volume as five pieces would would receive a BRMAS account sort program for on the program depending on as either or off the for day sort program for or months, approved for normally for not programs. program of is time. Since Mail the for not as firm sites unusual to be as low taken. a week. for days. BRMAS, if is on Some on a machine 2 days a period 150 BRMAS used It a 50 pieces BRMAS accourlt an account sort and may use action If accounts 10 pieces. before manually all sort a particular per not have site automation for machine is the number be on the weeks been to local and constraints. Another this and then would choose as low as 20 or the a week, practices times. holdouts locally, processing might since A site made a 200-stacker a cut-off, have the be removed and operating accounts, are year, As the determination site for the increases. mailflows C. of no volume. diminishes, a period STATES POSTAL SERVICE OF NASHUA/MYSTIC three days The account a period of These intervals these Processing time accounts chooses RESPONSES OF THE UNITED TO INTERROGATORIES Response to NM/USPS-18 to fact would continued) switch interval the the of be charged automation automation up getting same mailstream discounts, processed manual processing this does has been approved accordingly The rate to low volume, customer processing. for account because that STATES POSTAL SERVICE OF NASHUA/MYSTIC is true pays manually for during the for that whichmeets discounted or not the period the portion for negate an the BRMAS and of manual of the specifications rates, mechanically. but ends RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-19. In Docket Mallonee, No. Jr., R94-1, the USPS-RT-8, rebuttal at p. testimony of stated that 9, witness Donald L. As plants developed BRMAS sort programs they discovered that many bar code sorter stackers received minimal volumes Consequently, the BRMAS report generation process, combined with the time used to process BRMAS mail pieces, actually took longer and used more resources than did the manual sorting, counting, and billing system used prior to BRMAS implementation. (fn. omitted) a. Please define the term "minimal volumes" as used here. b. Please confirm that the above statement is as true today as when it was written. If you are unable to confirm, please explain fully and cite all circumstances that have changed with respect to BRMAS accounts with low or "minimal" volume. C. Please require qualify explain fully why the Postal Service and the DMM do not BRM mail in order to a minimum volume of incoming for the BRMAS rate. RESPONSE: a. "Minimal" volume be 50 pieces; could The Postal Service BRM specifications the another, used for any differently Service, recommendations at has no basis applies through which of the DMCS, and based the were its 10. of concluding which recommended in to inconsistent are volume. that than DMM, sought not at a "minimal" regardless today Commission, upon experienced some facrlitles, BRMAS is many facilities, The Postal to the volume At facility. statement C. in relation a particular At b. varies this 1994 establish with reflected decisions. the in RESPONSES OF THE UNITED TO INTERROGATORIES STATES POSTAL SERVICE OF NASHUA/MYSTIC NM/USPS-22. In Docket No. R94- -1, the Postal of Hien D. Pham, USPS-RT-I. Pham stated that Service In that submitted testimony, rebuttal at p. testimony 5, witness the BRMAS operation performs the counting, rating billing of BRM pieces, which in fact constitute special service features of BRM, above and beyond pertaining to regular First-Class Mail. a. b. Does the BRM special other than counting, enumerate all other and the those service have any distinguishing rating and billing? If distinguishing features. so, features please Please confirm that the fee which mailers pay for BRM is based on the attributable costs which the Postal Service incurs to count, rate and bill BRM pieces, and which according to witness Pham, "constitute the unique special service features of BRM, above andbeyondthose pertaining to regular First-Class Mail." If you do not confirm, please explain fully the basis for the per-piece BRM fees. RESPONSE: a. One of the objectives review of Business there are service other b. The which, which mailers to the No. R90-1 fee that the Postal to determine both whether unaccounted costing pay today Docket for and non-BRMAS for, pricing fees. The current in was unable BRM are No. R94-I determination "across-the-board" was recommended Service is management BRM. Commission's Docket internal previously for baseduponthe recommend ongoing Mail additional, distinguish fees the Reply features purposes, of Docket in increases BRMAS fee No. to persuade R90-1. the is the the same Because Commission RESPONSES OF THE UNITED TO INTERROGATORIES (RESPONSE to continued) m/usPs-22 in Docket No. appropriate, that it a 2-cent BRMAS fee Commission concluded in Docket to PRC Op. is able including the service, "the attributable rate of Pham, 'constitute features of regular - First-Class Service above Until the R90-1 Postal of BRM, provision unable Service unique beyond No. :review and which those not No. R94-1 of to state BRM is based Postal the and is was the with pay for BRM pieces, witness Docket 15461. associated mailers which on the a comprehensive Postal and bill BRM, at costs fee which costs rely R94-1 to complete a study whether I-- that was "constrained Service count, R94-1 the analysis." that STATES POSTAL SERVICE OF NASHUA/MYSTIC on the incurs to according to special service pertaining to Mail."' -. Answer of United States Postal Service to Nashua Photo Inc. and Mystic Color Lab NM/USPS-23. For Base Year 1995, what was the total cost attributed to BRM? NM/USPS-23 Response. The Base Year 1995 (FY 1995 CRA) total cost attributed to BRM was $105,393 thousand. Answer of United States Postal Service to Nashua Photo Inc. and Mystic Color Lab NM/USPS-24 Does the Postal Service use the IOCS to determine attributable a. costs of BRM? If the answer to the preceding question is affirmative, please b. describe the activities tallied as chargeable to BRM, and state the number of tallies used to determine BRM attributable costs in Base Year 1995. Does the Postal Service use any information other than, or in addition to, IOCS tallies to determine BRM attributable costs? If so, please describe fully and state how attributable costs of BRM are determined. C. NM/USPS-24 Response. a. The IOCS is used to determine the attributable costs of BRM in the b. See Library Reference SSR-17, page 218, sections S and 6 for the CRA definition of the tallied activities that are chargeable to BRM. There were 602 unweighted tallies and 39,686 dollar weighted tallies for BRM in Base Year 1995 (FY 1995 CRA). C. The CRA uses no other basis for BRM other than IOCS Answer of United States Postal Service to Nashua Photo Inc. and Mystic Color Lab NM/USPS-25 a. With respect to the fees paid by BRM users with an active business reply advance deposit account, in Base Year 1995 did the 10 cent perpiece fee for “other” pieces (&., pieces not pre-barcoded) on averaqe cover all attributable costs of such other pieces? b. With respect business advance deposit fee for “other” pieces (&., of such other pieces when emplovees? to the fees paid by BRM users with an active account, in Base Year 1995 did the 10 cent per-piece pieces not pre-barcoded) cover all attributable costs they are handled and counted individuallv bv USPS If the answer to either of the preceding questions is negative, please provide all evidence on which the Postal Service relies to show that BRM fee of 10 cents per piece does not cover attributable cost, either on average or when BRM pieces are handled and counted individually by USPS employees. C. Was the 10 cent per-piece BRM fee designed to cover all d. attributable costs when non-barcoded BRM pieces are handled and counted individually? Unless the snswer is an unqualified affirmative, please state the costs that the 10 cent fee was designed to cover. NM/USPS-25 a. response In the CRA, the attributable costs for BRM are not captured separately for “BRM users with active business reply advance deposit accounts” nor are the costs captured separately for “pieces not pre-barcoded” b. In the CRA, the attributable costs for BRM are not captured separately for “such other pieces when thev are handled and counted individuallv bv USPS employees”. See also the response to part a of this question. C. Not applicable. See responses to parts a and b of this question, Answer of United States Postal Service to Nashua Photo Inc. and Mystic Color Lab NM/USPS-25 d. Response continued Confirmed RESPONSES OF THE UNITED STATES POSTAL SERVICE TO INTERROGATORIES OF NASHUA/MYSTIC NM/USPS-26. a. Is it the Postal Service view that BRM fees derived from the 10 cent per-piece fee for "other" (non-pre-barcoded and/or nonmachineable) pieces with advance deposit account shouldbe used to cover attributable costs associated with pre-barcoded pieces? b. Unless the answer to the preceding question is an unqualified negative, please (i) state fully all circumstances that justify a higher fee for some BRM to cover attributable costs of other and (ii) explain whether such a BRM that pays a lower fee, practice constitutes good rate design. RESPONSE: As the internal view should Postal Service management as to whether continue to moves review, this be the is closer it the case. to the completion will be able case and, if to articulate so, whether of its a this . RESPONSES OF THE UNITED STATES POSTAL SERVICE TO INTERROGATORIES OF NASHUA/MYSTIC NM/USPS-27. With respect to "other" BRM pieces (i.e., pieces not pre-barcoded and/or not machineable), does the Postal Service have in place any established procedures designed to avoidhandling and accounting for each BRM piece individually? Unless your answer is an unqualified negative, please describe each such procedure and provide citations to the DMM or a library reference with all applicable instructions for use and implementation of each such procedure by post offices and field personnel. RESPONSE: Non-machinable/non-barcoded Postal Service in BRM has mechanized incoming cases and racks Incoming Letter and Flat for BRM. before local delivery agreements manifest" which This mail agreements. have then to the customer. with customers uniformity be manual a holdout Sorting would procedures; requires or to however, in for to BRM also there the mail for have a holdout precise zone. counted have entered established is no the Most be manually Some plants and have by operations. schemes have processed "reverse national terms into policy of these CERTIFICATE OF SERVICE I hereby certify that I have this day served the foregoing participants of record in this proceeding in accordance document with section 12 of the Rules of Practice. -z/it!2-M Michael T Tidwell 475 CEnfant Plaza West, SW Washington, D.C. 20260-1137 September 23, 1996 upon all
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