UNIVERSITY OF VIRGINIA BOARD OF VISITORS MEETING OF THE AUDIT AND COMPLIANCE COMMITTEE JUNE 5, 2014 AUDIT AND COMPLIANCE COMMITTEE (Open Session) Thursday, June 5, 2014 2:15 – 2:45 p.m. Auditorium of the Albert & Shirley Small Special Collections Library, Harrison Institute Committee Members: Hunter E. Craig, Chair Frank B. Atkinson Kevin J. Fay Frank E. Genovese Victoria D. Harker Bobbie G. Kilberg John L. Nau III Linwood H. Rose George Keith Martin, Ex-officio Adelaide Wilcox King, Faculty Consulting Member AGENDA PAGE I. II. ACTION ITEMS (Ms. Deily) A. Audit Schedule, 2014–2015 B. Corporate Compliance Project Schedule, 2014-2015, (Ms. Deily will introduce Ms. Lori Strauss; Ms. Strauss to report) INFORMATION ITEMS (Ms. Deily) A. Auditor of Public Accounts Report on Implementation of Recommendations (Ms. Deily to introduce Ms. Karen Helderman; Ms. Helderman to report) B. Report on Enterprise Risk Management (Ms. Deily to introduce Mr. Gary Nimax; Mr. Nimax to report) C. Summary of Audit Findings III. EXECUTIVE SESSION – LIST OF ITEMS IV. APPROVAL OF THE SUMMARY OF AUDIT FINDINGS 1 8 10 11 12 19 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: June 5, 2014 COMMITTEE: Audit and Compliance AGENDA ITEM: I.A. Audit Schedule, 2014-2015 BACKGROUND: Ms. Deily will present the proposed Audit Schedule for the 2014-2015 fiscal year. The schedule has been developed based on required work from state and external agencies, risk assessment models, requests from management, and analyses of work performed in prior years. ACTION REQUIRED: Approval by the Audit and Compliance Committee and by the Board of Visitors AUDIT SCHEDULE FOR FISCAL YEAR 2014-2015 RESOLVED, the Audit Schedule for fiscal year 2014-2015 is approved as recommended by the Audit and Compliance Committee. 1 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY Determination of Hours Available for 2014-2015 Audit Projects Total Total Hours Available 35,360 Less: 2,600 Vacancies Sub-Total 32,760 Professional Development Holidays Other Leave Other Activities Office and Personnel Administration Recruiting Committee & Council Meetings Travel Hours Available for Audit Projects Other Activities 13% 1,124 1,668 4,173 4,390 21,405 Holidays 5% Prof. Dev. 4% Audits 65% Other Leave 13% 2 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY Allocation of Hours Available for Audit Projects Fiscal Year 2014-2015 Total Hours Available for Audit Projects Less: Wrap-up of FY 13-14 Audit Schedule Unscheduled Audits/Special Requests/Hotline Projects General Systems Development & Consulting External Assistance 21,405 510 4,730 1,330 683 Board Preparation & Meetings 340 IT Support of Projects/ Activities 860 General Project Support/ Supervision/Strategic Planning 3,823 Hours Available for Scheduled Audit Projects 9,129 3 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY 2014-2015 Audit Schedule UNIVERSITY DEPARTMENT/DIVISION EDUCATION Curry School of Education College at Wise GOVERNANCE Strategic Data Validation PUBLIC SERVICE Darden Fund Transfer Football Attendance RESEARCH Office of Sponsored Programs Grant Financial Audit SUPPORT SYSTEMS General Ledger Transfers Procurement and Supplier Diversity Housing & Residence Life OTHER ACTIVITIES/ATTEST FUNCTIONS Bookstore Inventories Follow-Ups UNIVERSITY TOTAL BUDGETED HOURS 400 600 500 150 20 400 150 350 400 400 150 266 3,786 4 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY 2014-2015 Audit Schedule HEALTH SYSTEM DEPARTMENT/DIVISION GOVERNANCE Epic Security Points Epic Employee Access PUBLIC SERVICE Open Encounter Work Group Outpatient Clinic Charge Capture OTHER ACTIVITIES/ATTEST FUNCTIONS Electronic Reconciliation System Development Follow-Up Audits - Medical Center Inventory – Pharmacy Services Inventory – Surgical Supply HEALTH SYSTEM TOTAL BUDGETED HOURS 400 300 100 400 80 200 75 75 1,630 5 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY 2014-2015 Audit Schedule INFORMATION TECHNOLOGY DEPARTMENT/DIVISION GOVERNANCE Supervisory Control and Data Acquisition (SCADA) - University SCADA – Health System Operating System – University Operating System – Health System Network/Firewall - University Network/Firewall – Health System OTHER ACTIVITIES/ATTEST FUNCTIONS Follow-Up Audits INFORMATION TECHNOLOGY TOTAL BUDGETED HOURS 260 260 320 300 390 390 153 2,073 6 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY 2014-2015 Audit Schedule COMPLIANCE DEPARTMENT/DIVISION GOVERNANCE Executive Turnover Presidential Travel & Entertainment OTHER ACTIVITIES/ATTEST FUNCTIONS Compliance Projects BUDGETED HOURS 740 100 800 COMPLIANCE TOTAL 1,640 UNIVERSITY, HEALTH SYSTEM, INFORMATION TECHNOLOGY AND COMPLIANCE TOTALS 9,129 7 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: June 5, 2014 COMMITTEE: Audit and Compliance AGENDA ITEM: I.B. Corporate Compliance Project Schedule, 2014-2015 BACKGROUND: Ms. Strauss will present the proposed Corporate Compliance Project Schedule for the 2014-2015 fiscal year. The schedule has been developed based on required work from federal, state, and other regulatory agencies, risk assessment models, requests from Medical Center management, and analyses of work performed in prior years. ACTION REQUIRED: Approval by the Audit and Compliance Committee and by the Board of Visitors CORPORATE COMPLIANCE PROJECT SCHEDULE FOR FISCAL YEAR 2014-2015 RESOLVED, the Corporate Compliance Project Schedule for fiscal year 2014-2015 is approved as recommended by the Audit and Compliance Committee. 8 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM UVA Health System Corporate Compliance and Privacy Office Determination of Hours Available for 2014-2015 Corporate Compliance and Privacy Projects Fiscal Year 2014-2015 Total Hours Available Less: Vacancies Sub-Total Professional Development Leave and Holidays Other Activities: Office and Personnel Administration Hours Available for Compliance & Privacy Projects TOTAL 8,320 -08,320 320 1,160 320 6,520 Allocation of Hours Available for Corporate Compliance & Privacy Projects Fiscal Year 2014-2015 Total Hours Available for Compliance & Privacy Projects 6,520 Consulting: Policy and Procedure Reviews, Guidance 420 Developing and Conducting Training: Department-Specific 300 Training, Website Content, Communications Unscheduled Compliance Projects: Investigations, Industry 1,500 Alerts, Management Requests Unscheduled Privacy Projects: Investigations, Notice 1,500 Revisions, Risk Assessments, Breach Notifications Hours Available for Compliance & Privacy Scheduled Projects 2,800 Corporate Compliance & Privacy Projects Fiscal Year 2014-2015 Scheduled Projects Outpatient & Procedure Coding, Billing, & Documentation Privacy Auditing and Monitoring: Monthly Site Visits Inpatient Medicare Severity Diagnosis Related Groups: Correct Coding Validation and Medical Necessity Compliance and Privacy Training: Annual, New Hire, Hybrid Total 9 HOURS 800 400 1,200 400 2,800 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: June 5, 2014 COMMITTEE: Audit and Compliance AGENDA ITEM: II.A. Auditor of Public Accounts (APA) Report on Implementation of Recommendations ACTION REQUIRED: None BACKGROUND: At the February Board meeting, Ms. Karen Helderman presented audit findings covering significant internal control deficiencies identified by the APA in the area of access to University information systems. Ms. Helderman will report to the Board on the progress made in addressing those findings. This does not require formal action, but is information of which the Board should be made aware. 10 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: June 5, 2014 COMMITTEE: Audit and Compliance AGENDA ITEM: II.B. ACTION REQUIRED: None Report on Enterprise Risk Management (ERM) BACKGROUND: The University is revising its risk register given the turnover in senior administration and board members, new strategic plan and internal financial model, and changes in higher education. At the November 2013 meeting, Gary Nimax, the assistant vice president for compliance and enterprise risk management, reviewed the University‟s ERM program with the board and discussed related goals for fiscal year 2013-14. At the February 2014 meeting, Mr. Nimax reviewed a survey tool that has been used to collect feedback from vice presidents and deans to identify and rank key institutional risks. DISCUSSION: Mr. Nimax will review the results of this effort, a list of the top institutional risks in the academic division, and a template to be used to document the mitigation strategies identified for each of these risks. 11 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: June 5, 2014 COMMITTEE: Audit and Compliance AGENDA ITEM: II.C. ACTION REQUIRED: None Summary of Audit Findings BACKGROUND: Ms. Deily will present a summary of findings on the following audit reports: Health System Management of Information Technology, University Management of Information Technology, and School of Engineering and Applied Science. 12 AUDIT DEPARTMENT EXECUTIVE SUMMARY Health System Management of IT January 8, 2014 BACKGROUND This audit report was a management „whitepaper‟ discussing the state of University of Virginia (UVA) Health System (HS) information technology (IT) and information security strategic management for UVA management‟s information and consideration. Strategic management is the highest level of management framework and has significant importance to strong overall HS services and IT governance and management. UVA Health System (HS) consists of the following components: University of Virginia Medical Center, School of Medicine, School of Nursing, and The Claude Moore Health Sciences Library. Health System Technology Services (HSTS) provides information, technology, and project management services for the UVA Health System. HSTS also provides the University Physicians Group, a separate entity, with hosting services and application support. The Health System Office of the Chief Information and Technology Officer is responsible for management of HSTS. AUDIT OBJECTIVES Audit objectives included the review of IT strategic planning, budgeting and management; policy, standards and procedures; scope of services provided; strategic change and project management; and strategic information security management. OPINION ON AUDIT OBJECTIVES Opportunities were observed to improve HS strategic governance and management of information technology. OBSERVATIONS NOTED FOR CONSIDERATION 1) Opportunities were observed to strengthen and formalize IT steering committees and governance (organizational) structures related to University and HS strategic IT governance, change and project management. 2) Accelerated strategic planning, management, budgeting and preparation were needed for high-impact initiatives facing HS. 3) The HSTS Technology Plan required update to reflect high impact initiatives and increase focus on addressing legacy systems and applications. 13 AUDIT DEPARTMENT EXECUTIVE SUMMARY Health System Management of IT January 8, 2014 4) Extended use of business intelligence (BI) and dashboard reporting was needed for key IT and information security related metrics related to change and project management and service management. 5) Formalized succession plans and successor development programs were needed for key IT positions. MANAGEMENT‟S RESPONSE Management concurs and has agreed to consider our suggestions. IMPACT TO THE UNIVERSITY The impact of proper strategic IT management is always important in the Health System environments because of the following concerns: Competitive position and ability to be a leader in the health care industry. Ability to successfully respond to global, national, and local changes in economy, technology, health care industry, and associated risks and threats. Quality, effectiveness, compliance, and security of mission critical services and programs. 14 AUDIT DEPARTMENT EXECUTIVE SUMMARY University Management of IT January 17, 2014 BACKGROUND This audit report was a management „whitepaper‟ discussing the state of University information technology (IT) and information security strategic management for UVA management‟s information and consideration. Strategic management is the highest level of management framework and has significant importance to strong overall University services and IT governance and management. Recent resignation of the University Vice President/Chief Information Officer (VPCIO) has this key management position in transition and currently filled with an interim while recruitment alternatives are being explored. Among considerations are prior management‟s predominantly „distributed‟ philosophies and what strategic IT approaches are best for the University going forward. For varying reasons, this audit report has been a year in the making and a number of the issues are being considered and addressed by current Information Technology Services (ITS) management. AUDIT OBJECTIVES Audit objectives included the review of IT strategic planning, budgeting and management; policy, standards and procedures; scope of services provided; strategic change and project management; and strategic information security management. OPINION ON AUDIT OBJECTIVES Opportunities were observed to improve University strategic governance and management of information technology. OBSERVATIONS NOTED FOR CONSIDERATION 1) Opportunities were observed to strengthen and formalize IT steering committees and governance (organizational) structures related to University strategic IT governance, change and project management. 2) IT strategic planning, budget, and management improvements were identified related to strengthening development of technology platforms and infrastructure, funding, risk management, business intelligence (BI) and dashboard reporting, and succession planning. 15 AUDIT DEPARTMENT EXECUTIVE SUMMARY University Management of IT January 17, 2014 3) Opportunities existed to strengthen the University information security strategic management practices including program design, escalated reporting structure, strategic and annual planning and budgets, access management, and incident response management. MANAGEMENT‟S RESPONSE Management concurs and has agreed to consider our suggestions. IMPACT TO THE UNIVERSITY The impact of proper strategic IT management is always important in the University System environments because of the following concerns: Competitive position and ability to be a leader in the higher education industry. Ability to successfully respond to global, national, and local changes in economy, technology, higher education industry, and associated risks and threats. Quality, effectiveness, compliance, and security of mission critical services and programs. 16 AUDIT DEPARTMENT EXECUTIVE SUMMARY School of Engineering and Applied Science January 27, 2014 BACKGROUND Founded in 1836, the School of Engineering and Applied Science (SEAS) combines research and educational opportunities at the undergraduate and graduate levels. SEAS is comprised of nine academic departments: Biomedical, Chemical, Civil & Environmental, Computer Science, Electrical & Computer, Materials Science, Mechanical & Aerospace, Systems & Information, and Engineering and Society. There are 2,589 undergraduate students and 595 graduate students enrolled on-grounds in SEAS programs. The SEAS mission statement asserts: “Through the creation and transfer of knowledge, SEAS educates leaders in the application and development of engineering and scientific solutions that benefit the world.” AUDIT OBJECTIVES The objectives of the audit were to determine whether: 1) students who graduated from SEAS satisfied the requirements for their degrees; 2) SEAS financial activities were compliant with University policy and procedures; and 3) activities of the Centers within SEAS were conducted in accordance with University policies and procedures. OPINION ON AUDIT OBJECTIVES Our overall opinion is that: 1) the students were satisfying the requirements to obtain their degrees; 2) opportunities for improvement existed in the area of reconciliations to ensure the accuracy of the University‟s financial information; and 3) the Centers were substantially in compliance with the policies and procedures of the University with one exception noted. AREAS NOTED FOR IMPROVEMENT 1) All project reconciliations should be completed by the 15th calendar day of the month for the previous month's activity in order to be in compliance with University policy. 2) All operational contracts, including any future modification to an existing contract, should be sent to the delegated signatory authority for that contract for review and approval. 17 AUDIT DEPARTMENT EXECUTIVE SUMMARY School of Engineering and Applied Science January 27, 2014 3) General Ledger cash reconciliations should be completed according to University policy to ensure the accuracy of the information within the Integrated System. MANAGEMENT‟S RESPONSE Management concurs and has agreed to correct the identified conditions. FINANCIAL IMPACT Implementation of these recommendations will strengthen the integrity of the financial data reported by the University (Revised 2013 Budget of $96.6 million) and diminish the potential liability and risk of the University related to operational contracts. 18 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: June 5, 2014 COMMITTEE: Audit and Compliance AGENDA ITEM: IV. Approval of the Summary of Audit Findings BACKGROUND: The resolution reflects discussion by the Committee, in Executive Session, of a summary of recent audits conducted by the Audit Department. ACTION REQUIRED: Approval by the Audit and Compliance Committee and by the Board of Visitors SUMMARY OF AUDIT FINDINGS FOR THE PERIOD JANUARY 1, 2014 THROUGH APRIL 30, 2014 RESOLVED, the Summary of Audit Findings for the period January 1, 2014 through April 30, 2014, as presented by the Chief Audit Executive, is approved as recommended by the Audit and Compliance Committee. 19
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