UNIVERSITY OF VIRGINIA BOARD OF VISITORS MEETING OF THE MEDICAL CENTER OPERATING BOARD FOR THE UNIVERSITY OF VIRGINIA MEDICAL CENTER February 21, 2013 UNIVERSITY OF VIRGINIA MEDICAL CENTER OPERATING BOARD Thursday, February 21, 2013 8:30 - 11:30 a.m. Auditorium of The Harrison Institute/ Small Special Collections Library Committee Members: Edward D. Miller, M.D., Chair Helen E. Dragas Victoria D. Harker Andrew K. Hodson, MB.Ch.B William P. Kanto Jr., M.D. Constance R. Kincheloe Ex Officio Teresa A. Steven T. Dorrie K. Robert S. Members: Sullivan DeKosky, M.D. Fontaine Gibson, M.D. Stephen P. Long, M.D. Vincent J. Mastracco Jr. Charles W. Moorman The Hon. Lewis F. Payne Patrick D. Hogan R. Edward Howell John D. Simon AGENDA I. II. OPENING COMMENTS FROM THE CHAIR EXECUTIVE SESSION ● Discussion of proprietary, business-related information pertaining to the operations of the Medical Center, where disclosure at this time would adversely affect the competitive position of the Medical Center, specifically: – Strategic personnel, financial, and market and resource considerations and efforts, including potential joint ventures or affiliations, outreach, potential sale of a related entity, Center of Excellence business plan, and other marketing and growth efforts, long range financial plan assumptions and operating and capital budget assumptions, report on the performance of Culpeper Regional Hospital, review of Health System Clinical Strategy Performance Dashboard, and other performance measures and metrics; – Confidential information and data related to the adequacy and quality of professional services, competency, and qualifications for professional staff privileges, and patient safety in clinical care, for the purpose of improving patient care; – Consultation with legal counsel regarding compliance with relevant federal and state legal requirements, licensure, and accreditation standards, and ongoing litigation and arbitration matters; all of which will involve proprietary business information and evaluation of the performance of specific personnel. III. The relevant exemptions to the Virginia Freedom of Information Act authorizing the discussion and consultation described above are provided for in Section 2.2-3711(A)(1), (6), (7), (8) and (22) of the Code of Virginia. The meeting of the Medical Center Operating Board is further privileged under Section 8.01-581.17 of the Code of Virginia. REPORTS BY THE VICE PRESIDENT AND CHIEF EXECUTIVE OFFICER OF THE MEDICAL CENTER (Mr. Howell) PAGE A. Graduate Medical Education (Mr. Howell to introduce Susan E. Kirk, M.D.; Dr. Kirk to report) 1 B. Vice President’s Remarks 9 C. Operations and Finance Report (Mr. Howell to introduce Mr. Robert H. Cofield and Mr. Larry L. Fitzgerald; Mr. Cofield to report on Operations; Mr. Fitzgerald to report on Finance) 10 D. Capital Projects 27 E. Health System Development (Mr. Howell to introduce Ms. Karen Rendleman; Ms. Rendleman to report) 30 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: February 21, 2013 COMMITTEE: Medical Center Operating Board AGENDA ITEM: III.A. ACTION REQUIRED: None Graduate Medical Education BACKGROUND: Susan E. Kirk, MD is the Designated Institutional Official and Associate Dean for Graduate Medical Education (GME) at the University of Virginia Health System, where she is also jointly appointed as an Associate Professor in Internal Medicine and Obstetrics and Gynecology. She is a graduate of Douglass College and Rutgers Medical School. She completed her internship and residency, and was chief resident in Internal Medicine, at the University of North Carolina Chapel Hill. At the University of Virginia she completed a fellowship, and is currently board certified in Endocrinology. Her area of clinical expertise is in diabetes and pregnancy. She is codirector of the High Risk Obstetrical Diabetes Clinic. The University of Virginia Medical Center continues to provide one of America’s most highly regarded GME specialty residency and fellowship training programs. In the past twelve months, we have experienced the beginning of significant changes to the evaluation of our trainees’ competence. In addition, an entirely new infrastructure to assess their involvement in issues of quality and patient safety has been implemented. However, our mission remains the same. It is within GME that we have the opportunity to secure the future of medicine with those we are training. In the coming year, we will face renewed challenges of physician workforce needs and healthcare reform. Therefore, maintaining our excellence in GME at the University of Virginia and identifying its role in the strategic plan of the Health System is critical. The Medical Center has 780 residents and fellows participating in 105 training programs – 68 programs accredited by the Accreditation Council for Graduate Medical Education (ACGME), 31 additional fellowships (non-accredited or accredited by other than the ACGME), one ADA-accredited dentistry program, and five paramedical programs in chaplaincy, clinical laboratory medicine, clinical psychology, pharmacy, and radiation physics. 1 Two significant regulatory changes were mandated by the ACGME this past year: the Next Accreditation System (NAS) and the Clinical Learning Environment Review (CLER). With the implementation of NAS, training programs will begin to evaluate their residents based on expectations of their developmental progress (Milestones). Moreover, the ACGME will evolve from accreditation cycles and site visits to periods of self-study with annual reporting. The CLER program will center on evaluation of the Medical Center’s leadership involvement in and responsiveness to issues of quality and patient safety as they pertain to GME. Unannounced site visits have begun and will be performed every 18 months at all academic medical centers. We expect our visit to occur in the next 12 months. Both the GME Office and Committee (GMEC) have prepared for these changes, and we are well positioned to assist in their implementation. DISCUSSION: GME Trainee Statistics The training year for residents and fellows generally runs July to June, although several programs are slightly off-cycle. Medical, dental, and clinical psychology residents are appointed annually and reappointed through the Credentials Committee. Statistics for fiscal year 2013 are as follows: Departing Housestaff: Completed training program* Transferred to another program Not reappointed for academic reasons Resigned for personal or academic reasons Terminated from program 205 32 0 4 0 * Of the 205 residents completing training, 22 were appointed to faculty positions. New Appointments 240 Reappointments 524 Accreditation Status Accreditation of GME and the institution’s GME program is provided by the ACGME. Accreditation is accomplished through a peer review process and is based upon standards and guidelines 2 established by 26 specialty-specific committees known as Residency Review Committees (RRCs). Accreditation of the institution is reviewed and granted by the Institutional Review Committee (IRC). Two new applications for accreditation were submitted by subspecialty fellowships: Hand Surgery (Orthopedics), and Emergency Medical Services. Until July 2013, the current accreditation (or reaccreditation) process remains in place. The accreditation status of our programs is as follows: All 68 programs accredited by the ACGME and the Institution have full accreditation – 21 core residency programs – 47 subspecialty/fellowship programs Program success can be measured in part by the length of the accreditation provided by the ACGME and the RRCs. Of the 68 Accredited Programs, 84% of our programs have been transitioned into the NAS Self Study program or have very favorable cycle lengths (four to six years). In 2012, there was an 11% increase in programs receiving this cycle length or being transitioned to the new program. Moved into the NAS Self-Study – 30 programs with self-study cycles ranging up to twelve years Five-year accreditation -- 19 programs Four-year accreditation –- eight programs Three-year accreditation -- nine programs 2.5-year accreditation – one program Two-year accreditation -- one program Of the 13 programs that received an official Letter Notification from the ACGME in 2012, two were moved into self-study program, four received five-year cycles, four received four-year cycles, and three received three-year Our average cycle length for programs increased again to highest ever, to 4.4 years. of the cycles. its All programs that received citations were required to submit corrective action plans to the Medical Center GMEC. The institution remains on a rigorous mid-cycle review of its GME programs. There were nine internal reviews completed for ACGME programs in 2012, and an additional 10 are scheduled through June 2013. We instituted internal audits of our nonACGME accredited programs during the past year as well, to 3 ensure that they are compliant with institutional standards. After July 2013, the institution will transition to annual reporting of the status of its programs. National Match The Medical Center participates in the National Residency Matching Program. Participation is required for programs offering Post Graduate Year One positions and available to programs offering Post Graduation Year Two positions. Thirty programs, offering 150 positions, participated in the 2012 Match (18 categorical programs, three preliminary programs, one primary program, and eight advanced programs). Five positions in three programs were unfilled at the time of the match, but they were successfully filled within one day. Of special note, 21 programs obtained 1-2 of their top 20 ranked applicants. Additionally, 20% of the matched applicants were from Commonwealth of Virginia medical schools and 19 were graduates of the University of Virginia. Finance The total direct budget for GME programs for fiscal year 2013 is $48,749,181. Funds to support this program come from Medicare, Medicaid, other government or industry sources, and the Medical Center. In addition to continuing to fund innovative programs to support education, such as the Master Educators Award, the GME Innovative Grant Program, and the Certificate Program, the Medical Center increased salaries and benefits for all graduate medical trainees in July 2012 to remain competitive with GME programs nationally. 4 University of Virginia Housestaff Salaries Effective July 1, 2012 - June 30, 2013 50th Percentile Weighted Mean All Regions* South Region* Program Level UVA Annual Salary Medical/Dental PGY 1 $50,500 $49,651 $47,549 PGY 2 $51,500 $51,428 $49,057 PGY 3 $53,700 $53,454 $50,672 PGY 4 $57,450 $55,750 $52,466 PGY 5 $58,000 $57,873 $54,613 PGY 6 $59,400 $59,991 $56,819 PGY 7 $61,100 $62,007 $58,543 PGY 8 $63,000 $64,872 $59,810 PGY 1 $30,900 PGY 2 $31,880 PGY 3 $32,850 PGY 4 $33,775 PGY 1 $45,670 PGY 2 $48,250 PGY 1 $34,400 PGY 2 $36,275 Chaplain Pharmacy Clinical Psychology *2012 AAMC Survey on Stipends, Benefits and Funding GME in Quality and Patient Safety Clinical Learning Environment In 2012, the Designated Institutional Official (DIO) and GMEC assumed a more active role in reviewing issues related to quality and patient safety within the training environment. This was not only to remain compliant with the new CLER program initiated by the ACGME, but also to have a more robust system 5 for investigation of incidents involving GME trainees and implementation of corrective action plans within our own institution. The CLER subcommittee of the GMEC was formed with representation from GME Leadership, School of Medicine faculty, GME trainees, and Nursing. Where issues have been identified, the program director has been instructed to evaluate the learning environment of his or her trainees, and, if corrective action plans are needed to improve patient safety, to implement them and report back to the GMEC. Resident Supervision and Evaluation The Supervision Policy of the GMEC was strengthened to remain compliant with ACGME requirements, as well as to better define the expectation of attending physicians. The policy mirrors changes to Medical Center Policy 304: ―Responsibilities of Attending Physicians on Inpatient Services.‖ The evaluation of GME trainees will undergo significant change in 2013, as seven specialty programs (Emergency Medicine, Medicine, Neurosurgery, Orthopedic Surgery, Pediatrics, Diagnostic Radiology, and Urology) move to the implementation of Milestones. These markers measure the progress of trainees in all areas of competency (Medical Knowledge, Patient Care, Professionalism, Interpersonal and Communication Skills, Practice-based Learning and Improvement, and Systems-Based Learning) and have been developed by the national certifying organizations in partnership with the ACGME. The GMEC has developed a task force to oversee and assist programs during the transition. All remaining specialties will convert to Milestone evaluations in 2014, with subspecialty fellowships transitioning thereafter. Resident Participation in Quality Initiatives At the institutional level, both mandatory and voluntary educational initiatives involving Quality and Patient Safety are offered. All incoming residents are required to take part in the following educational activities: Abuse or Neglect, Prevention and Investigation; Advanced Care Planning; Blood Gas Sample Identification; Blood-borne Pathogen and Infection Control; Pain Management; Acute Care Insulin Administration; Fatigue Management; and Procedural Sedation. They also must complete mandatory computer-based learning modules on Basic Quality and Patient Safety issues. The Medical Center also offers elective education in our Institutional Lecture Series that covers such important topics as Physician Wellness, Metrics and Process Improvement, Sentinel Events, and Ensuring Patient Safety. 6 Each individual residency or fellowship program must offer training in Quality and Patient Safety as part of their standard curricula. For some, it is offered in traditional settings such as Morbidity and Mortality conferences. Others have developed highly sophisticated systems to meet the competencies of Practice Based Learning and Improvement and Systems Based Practice. Trainees are encouraged to develop their own individual learning portfolios, and to include such items as self-initiated Practice Based Learning and Improvement projects or chart reviews, thereby documenting their own involvement in Quality and Patient Safety issues. In addition, the Housestaff Council, with broad membership from many of the core residencies and subspecialty fellowships, participates in these areas. The Housestaff Council ensures participation by trainees on key Medical Center and School of Medicine Committees, including both the standing committees of Quality and Patient Safety. The Housestaff Council Co-Presidents also represent the trainees in key leadership committees, such as the Clinical Staff Executive Committee, where Quality and Patient Safety issues are discussed monthly. Innovations in GME GME Innovative Grant Program The GME Innovative Grant Program continues to recognize projects designed by School of Medicine faculty who attempt to improve resident education. The 2011-12 Grant Program Award was given to Dr. Patrick Northup in Gastroenterology for a proposal designed to evaluate the competency of trainees in procedurebased specialties - ―Development, Implementation, and Validation of an Electronic, Milestone-Based Procedure Evaluation System for the Procedural Medical Subspecialties‖ (Pat Northup, MD, MHS, Principle Investigator, and Curtis Argo, MD, MHS, Bryan Sauer, MD, MHS, and Andrew Wang, MD, Sub-investigators). The GME Grant Review Committee continues to place high value on those projects that not only demonstrate practices which can be shared with or utilized by other GME programs within the institution, but also address the ACGME competencies in a novel manner. Sixth Annual GME Research Day The Sixth Annual GME Research Day was held in November 2012. Oral presentations were made by winners of GME Innovative Grant Awards and included a resident who had helped design a new device to improve percutaneous delivery of nutrition. 7 Additionally, a poster session featured 15 presentations from GME Trainees who used pay-for-performance funds received for the Discharge-By-Noon program to support research projects. Master Educator Awards The 2011 Master Educator Award winners were John Gazewood, MD, Family Medicine and Andy Wolf, MD, Internal Medicine. Among a historically robust group of qualified applicants, Drs. Gazewood and Wolf both embodied the impressive commitment to teaching GME trainees in multiple environments with demonstrated success. GME Certificate Program Enhancements to the GME Certificate Program in 2011-12 contributed to the continued popularity and success of this unique offering. This past year saw a record 14 trainees achieving completion of the four course series. Each semester’s offerings continue to achieve capacity. This program has become an embedded requirement in a number of our training programs, the added value thereof being recognized by both trainees and programs. Support of Program Directors and Coordinators ● ● ● ● Partial salary support is provided to Program Directors based on number of trainees per program. The GME Office continues to support two junior program directors per year to travel to national GME conferences. The GME Office has instituted a monthly training schedule for the Program Coordinators in areas such as scheduling, duty hour tracking, Electronic Residency Application Service, and reporting to Medicare and Medicaid services. The GME Office provides additional support through its continued participation in the robust monthly GME Coordinator Council meetings, GME Committee meetings, and Housestaff Council meetings. The GME Office staff continues to collaborate with the GME community in the following areas: program coordinator professional development, program scheduling process simplification, and increased access for all GME trainees to resources from mental health and stress management to spouse and partner employment assistance. 8 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: February 21, 2013 COMMITTEE: Medical Center Operating Board AGENDA ITEM: III.B. ACTION REQUIRED: None Vice President’s Remarks BACKGROUND: R. Edward Howell has been the Vice President and Chief Executive Officer of the University of Virginia Medical Center since February 2002. Prior to joining the University of Virginia, he served for eight years as Director and CEO of the University of Iowa Hospitals and Clinics. He has over 30 years of experience in administration and leadership of academic medical centers. DISCUSSION: The Vice President and Chief Executive Officer of the Medical Center will inform the Medical Center Operating Board of recent events that do not require formal action. 9 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: February 21, 2012 COMMITTEE: Medical Center Operating Board AGENDA ITEM: III.C. ACTION REQUIRED: None Operations and Finance Report BACKGROUND: The Medical Center provides an update of significant operations of the Medical Center occurring since the last MCOB meeting. The Medical Center prepares a periodic financial report, including write-offs of bad debt and indigent care, and reviews it with University leadership before submitting the report to the MCOB. Robert H. (Bo) Cofield has served as the Medical Center’s Associate Vice President for Hospital and Clinics Operations since February 2010. In this position, he is responsible for the effective daily operations of the Medical Center’s inpatient and outpatient clinical services. Before coming to the University of Virginia he served for 10 years in a variety of leadership roles at the University of Alabama at Birmingham Health System. Larry L. Fitzgerald is the Medical Center’s Associate Vice President for Business Development and Finance. He has held similar positions with the University of Pittsburgh Medical Center and American Medical International. He has extensive experience with health care mergers and acquisitions, the Medicare and Medicaid programs, and strategic planning. OPERATIONS REPORT Clinical Operations Ambulatory Operations UVA Care Connection celebrated its third anniversary on January 3, 2013. Since inception, it has made over 21,200 appointments and has expanded services to UVA Student Health, University Physicians Group, Culpeper Regional Hospital, selected community businesses, HealthGrades, and MedExpress. During the second quarter of fiscal year 2013, Care Connection further expanded operations to include making follow-up appointments for discharged inpatients and patients seen in the 10 Emergency Room. Of the 6,435 appointments made to date during fiscal year 2013, 10.3% (665) resulted from searches made through the HealthGrades Patient Direct Connect Program site and 3.8% (246) were referrals from MedExpress Urgent Care facilities. Patient Care Services The UVA Heart Health at Home program was initiated in early December with the goal of reducing readmissions. The program focuses on follow-up home visits after discharge to better assess and proactively address the patient’s status and to ensure the patient’s understanding of and compliance with discharge instructions. To date, 14 patients have enrolled in this program. Clinical Ancillary Services Endoscopy/Bronchoscopy Bronchoscopy implemented a navigational bronchoscopy which allows for a more targeted, image based approach to collecting biopsy tissue. Endoscopy acquired a holmium laser device for the treatment of complicated biliary stones. Medical Laboratories In response to an October backorder notification from its source of primary influenza testing reagents, the Medical Laboratories proactively acquired new technology and implemented an alternative on-demand, rapid testing methodology for influenza. As of December 30, 2012, approximately 650 patient samples have been tested for influenza with 18% positive for influenza A and 2.6% positive for influenza B. Imaging Services Imaging Services completed implementation of several new technology enhancements. Replacement of one of the Medical Center’s two Interventional Neuro-Radiology suites was completed to enhance diagnostic imaging and therapeutic treatment of neurologic conditions including stroke. Breast tomosynthesis technology was incorporated into mammography screening protocols for more effective imaging of patients with dense breast tissue. The 3-D technology significantly reduces or often eliminates the tissue overlap effect commonly seen on routine mammograms. The multi-year renovation of the Radiology Department in University Hospital East was completed with the renovations of the waiting 11 room, reading rooms, diagnostic radiology suite, ultrasound suite, nursing/patient preparation space, film management, corridors, and offices. Pharmacy Services The Barringer Outpatient Pharmacy launched a new ―Central Fill Pharmacy Service‖ which utilizes the existing Barringer Pharmacy space and inventory to fill all non-waiting, to be mailed, and specialty drug items during off-hours. The project goal is to provide more timely services during regular business hours and to reduce overall wait times for both outpatients and soon to be discharged inpatients. The Barringer Pharmacy also improved its mail delivery service capabilities to enable a larger number of prescriptions to be delivered directly to patients’ homes. The Barringer and Emily Couric Comprehensive Cancer Center retail pharmacies were identified as the specialty pharmacy providers of choice for the University of Virginia Health Plan. The pharmacies are able to leverage better pricing to provide University of Virginia employees and patients with the best possible value on specialty medications. Community Outreach In the final quarter of calendar year 2012, the Medical Center participated in a number of community events through sponsorship, committee organization, or as recipients of awards announced by the non-profit agency. These events included: The American Cancer Society Gala for which the Health System provided volunteer staff and financial support. This annual event was attended by 300 local guests and raised over $140,000 for the local chapter. The Health System is a major benefactor of awards of research funds from the Society. This year’s annual March of Dimes Chef's Auction, which was led by Medical Center senior management, hosted 275 participants and contributed over $60,000 to support the mission of assuring all babies are born healthy. This event, with the regional Baby Walks, provides the majority of local funding for the Piedmont-Shenandoah Valley Division. In 2011, Dr. Sara Kucenas was awarded $150,000 from the March of Dimes for her work in genetic analysis of the human nervous system and birth defects. 12 Ryan Zimmerman's ―Strike Down Multiple Sclerosis‖ event was held this past October and raised over $75,000 to support MS research. This annual event has provided over $757,000 to the Department of Neurology MS Program for clinical and research activities. Each year the Virginia Arthritis Foundation recognizes an individual for his or her educational efforts, research, and clinical work with arthritis. In October, Dr. James Browne, Assistant Professor, Orthopedic Surgery, and Dr. Robert Wilder, Department Chair, Physical Medicine and Rehabilitation, were honored. Environment of Care Facilities Three of the six planned Intensive Care Unit refurbishments have been completed. Arts Committee The University of Virginia Health System Arts Committee presented an exhibition entitled ―Contemporary Realism in Watercolor‖ by Christopher Wynn in the University Hospital lobby from November 2, 2012 to January 11, 2013. Patient & Guest Services The Lights of Love Tree Lighting and Caroling event was held in the Emily Couric Clinical Cancer Center lobby on Wednesday, December 5. Music was provided by the St. Anne'sBelfield School's Element of Sound and TrebleMakers. Handmade ornaments were purchased for the tree in recognition of those who had added a special light to the givers' life. All proceeds supported the mission of the UVA Hospital Auxiliary. National Patient Transport Week took place in November, and the dedication of hospital-based patient transporters and greeters, as well as other Patient and Guest Services staff throughout the Health System, were recognized. Parking In an effort to enhance the patient and visitor way finding experience, floor levels in the Lee Street Garage were changed 13 to provide consistency when traveling from the 11th Street Garage across the link into the Lee Street Garage. Information was provided to patients and visitors to explain the changes. Signage in both garages is now color coded by garage. Environmental Services Environmental Services team leaders and housekeepers created and produced a motivational video on the importance of bed turn times to improving patient progression. The video has been featured nationally by Crothall Healthcare. Human Resources Compensation Market assessment reviews were completed and adjustments are planned, effective February 3, 2013, for select Medical Center positions based on a comprehensive analysis of the market. The annual cost of these market adjustments is over $2 million. This cycle will include adjustments to those positions that are impacted by the new hiring rate minimum of $11.30 per hour to stay in alignment with the University. The annual cost of this adjustment is over $397,000. As a result of this review, 52.6% of employees will be eligible for a market adjustment and 14.2% of employees will receive a new hiring rate adjustment. Recruitment A new approach to recruitment was implemented with the primary focus on mission critical positions. This enables the Medical Center to focus on strategic hiring and give the most attention to those areas which use contract labor (e.g., traveling nurses) or have high vacancy rates. Hiring managers were trained on a new Fit for Hire interviewing tool from TestSource. This is a behavioral testing instrument designed to assess how well a candidate aligns with the values of an organization. Employee Wellness As part of the University of Virginia’s investment in comprehensive wellness programs to improve the health and wellbeing of the 13,000 employees enrolled in the UVA Health Plan, the University of Virginia WorkMed program conducted its second biometric screening event. The screening encouraged a significant number of participants to pursue other health and 14 wellness services offered by Medical Center entities such as Care Connection, Faculty Employee Assistance Program, and Club Red. Highlights of the biometric screening event include: 4,298 participants, a 17% increase from fiscal year 2012 Of the 4,298 participants, 1,926 were UVA Health System employees or spouses Expanded biometric screening included health and wellness coaching for all participants 2,656 flu shots were provided during the event Employee Engagement The annual employee engagement pulse survey will be conducted February 4 through February 18. Managers have been encouraged to personally engage with their employees and to ensure we are addressing their needs as an organization. The Health System also selected a new employee engagement vendor to assist in administering the survey and provide consulting on employee engagement initiatives. Organizational Development A new onboarding tool was implemented with the goal of welcoming new hires to the organization in a more engaging format. New hires are ―invited‖ to complete all required paperwork online and to access important orientation information, including information about their benefits package and our organization, online. The onboarding tool is fully integrated with PeopleSoft, and users never need to fill out information already submitted through the application process (name, address, etc.). Reductions in errors and paper use have been achieved by the direct interface between the vendor and PeopleSoft. The tool also facilitates delivery of consistent messages to all new hires and provides a mechanism for new hires to refer back to the information at their convenience. The system also automates multiple workflows and emails sent to managers and departments involved with orientation (e.g., Parking, ID Badge, and Employee Health). The Uteam Leadership Academy Informal Leader program graduated another 40 employees. This three month program is intended to help employees who do not currently hold formal leadership roles but lead others informally or play a significant part in facilitating the success of their area. Participants have reported a change in their own behavior up to 95% of the time. The fourth cycle of the New Leader Orientation 15 program is also under way. Medical Center executive leaders act as facilitators for this program, which provides an opportunity for attendees to learn how to be a successful manager at the Medical Center in an intimate educational setting with meaningful dialogue. Three separate classes on Best Practices in Management were completed in December. The topics presented were based on issues identified in past employee engagement surveys. Participants obtain tools that they can immediately implement on topics such as trust, engagement, managing change, accountability, and developing and recognizing employees. Uteam Meetings In December 2012, 14 Uteam meetings were held across the Health System to share clinical strategy and accomplishments to date. Health System leadership shared their collective vision of our recent successes and future expectations as a Health System. Presentations were made by Ed Howell, Robert Cofield, Brad Haws, Jonathon Truwit, and Lorna Facteau. Numerous activities recognizing the contributions of Health System employees occurred over the past several months. Some of these events included: Employee holiday celebrations were held throughout the first three weeks of December and included employees from the Medical Center, School of Medicine, University Physicians Group, School of Nursing, and Health Sciences Library. Celebrations included senior leaders from across the Health System serving employees a traditional holiday luncheon and recognition activities which encouraged peer to peer recognition on recognition trees and trivia raffles. In partnership with the Charlottesville Downtown Mall Association, employees enjoyed discounts at participating retailers on the Downtown Mall as well as hot chocolate and horse drawn carriage rides. Also, the Belk department stores provided employees a night of shopping with extended discounts, prizes, and food. Employees and their family members collectively saved over $40,000 in one day of holiday shopping. Additional Uteam employee discounts were announced, giving employees additional opportunities to save money for being an employee of the Health System. The launch of the updated Uteam Recognition and Rewards Program was conducted on December 4. Medical Center leaders were provided a new Uteam celebration toolkit, 16 which offers leaders a variety of tools to effectively and consistently recognize and reward their employees. The leaders engaged in discussions and learned from industry experts simple strategies to effectively move their units/departments forward with recognition and rewards. In conjunction with the Malcolm Cole Child Care Center, employees enjoyed a December Date Night. Employees registered their children at the Child Care Center for a Friday evening from 6:30 to 10:00 p.m. Certified child care providers organized programs for all age groups so parents could have an evening to enjoy shopping or relaxing as they prepared for the holidays. The Health System Hoos program was launched to provide Health System employees an opportunity to purchase season tickets for UVA Women’s Basketball. The initial goal of 200 participants was significantly exceeded, with over 500 employees attending the opening game. The games have been used to recognize and reward employees of the month, nursing award winners, and Outstanding Contributor award winners. In the first quarter of calendar year 2013, focus will be on recognition of Health System faculty and staff from the Club Red program and the Emily Couric Clinical Cancer Center. Employee of the Month celebrations were held and 11 ―You Make A Difference‖ certificates were distributed to recognize individuals nominated by their peers. Over 40 retirement celebrations were held for employees, all of whom had over 20 years of service with the Medical Center. Quality and Performance Improvement Quality and Patient Safety Initiatives The College of American Pathologists (CAP) accreditation inspections of the Medical Laboratories and the University Hospital Point of Care Testing Program were conducted in November by 19 inspectors from the Henry Ford Hospital. They were joined by two inspectors representing the American Association of Blood Banks to perform a combined inspection of the Medical Center’s Transfusion Services. Although some minor deficiencies were noted, the Inspector’s Summation Report found the attention to quality and detail to be excellent and that the laboratories are well-run, efficient operations. In December, the first College of American Pathologist inspection of the 17 Cytotherapy Laboratory occurred. This laboratory, which supports the Stem Cell Transplant Program, also was praised by the inspectors. The UVA Pediatric Catheter-Associated Blood Stream Infection (CA-BSI) team recently received the Charles L. Brown Award for their work to reduce the rate of catheter associated blood stream infections in the pediatric units. Continuum Home Health completed an unannounced, four-day Medicare home health survey in November and did not receive any recommendations. This is the third consecutive year that Continuum has had an unannounced Medicare survey with a perfect result. The Joint Commission notified the Medical Center in January that it has successfully demonstrated compliance to all heart failure certification requirements and has awarded the Medical Center with The Joint Commission Heart Failure Disease Specific Certification. Recognition and Awards To address the unique challenges faced by cancer patients in rural areas, communities and organizations throughout Appalachia and Southwest Virginia are partnering with the UVA Cancer Center to create a virtual hospital — The Cancer Center Without Walls. This effort is designed to better provide patients with advanced cancer care and clinical trials close to home. Funding for the center comes from an 18-month, $965,000 grant awarded by the Virginia Tobacco Indemnification and Community Revitalization Commission. FINANCE REPORT After five months of operations in fiscal year 2013, the operating margin for all business units was 5.2%, which was above the budget of 5.0%. However, the fiscal year 2013 operating margin was impacted favorably by a net credit of $7.7 million, a non-recurring expense adjustment resulting from a litigation settlement with a vendor. The operating margin for all business units would have been 3.7% without this adjustment. The Transitional Care Hospital was profitable for the first five months of the fiscal year. During the first five months of the fiscal year, inpatient admissions were 2.4% below budget and 1.4% above the prior year. 18 Average length of stay was 5.72 days, which was above the budget of 5.50 days but below the prior year’s 5.82 day average length of stay. Observation patients, outpatient clinic visits, and surgeries performed at the Outpatient Surgery Center were above budget and above the prior year. Capacity at the Outpatient Surgery Center increased with the addition of two modular operating rooms in June 2012. Total operating revenue for fiscal year 2013 through November was 1.7% below budget and total operating expenses were 2.0% below the budget. Excluding the impact of the litigation settlement, expenses would have been slightly above budget. Total paid employees, including contracted employees, were 101 below budget. FY 2012 Employee FTEs Salary, Wage and Benefit Cost per FTE Contract Labor FTEs Total FTEs FY 2013 6,386 6,641 $73,972 $76,283 2013 Budget 6,823 $76,584 223 250 171 6,609 6,892 6,993 OTHER FINANCIAL The Financial Accounting Standards Board has made a change in the reporting requirements for bad debt expense. Rather than report bad debt as an expense item, the estimate of amounts that a hospital does not expect to collect must be deducted from gross patient revenue as part of the calculation of net patient revenue. In accordance with generally accepted accounting principles, in fiscal year 2013 we have begun recording bad debt as a reduction to gross revenue rather than as an expense. The Anthem provider contract terminates for both the Medical Center and the University Physicians Group on December 31, 2014. Over 18% of the Medical Center’s net revenue is received through the Anthem contract. Anthem has taken an aggressive stance against increases to payments with providers 19 in Virginia over the last year. In January, Mary Washington Hospital went through a period of being a non-participating provider with Anthem before the two organizations came to terms. The Virginia Commonwealth University Medical Center recently agreed to provider contract terms with Anthem but only after a lengthy and difficult negotiation. We made a rate proposal to Anthem which will meet our financial requirements. At this time, Anthem has not responded to our proposal. The American Taxpayer Relief Act of 2012 (ATRA) was signed into law on January 2, 2013. It has a number of provisions that impact the financing of health care. If sequestration should result, Medicare payments to the Medical Center will be reduced by $8 million over the next 12 months. ATRA halted the 26.5% cut to Medicare physician payments, but the money to pay for the increased payment to physicians is funded largely by new reductions in hospital payments. We do not have enough detailed information at this time to calculate the impact to the Medical Center. WRITE-OFF OF BAD DEBTS AND INDIGENT CARE Indigent care charges totaling $115.0 million for the period July 1, 2012 through November 30, 2012, have been written off. Recoveries during this period totaled $22.3 million. Bad debt charges totaling $22.2 million have been written off during the period from July 1, 2012 through November 30, 2012. During this same period, $7.1 million was recovered through suits, collection agencies, and Virginia refund set-off. 20 University of Virginia Medical Center Income Statement (Dollars in Millions) Most Recent Three Fiscal Years Description Net patient revenue Other revenue Total operating revenue Operating expenses Depreciation Nov-11 Operating income (loss) Nov-13 Nov-13 $410.5 $443.7 $472.8 $481.3 12.5 16.9 20.2 20.5 $423.0 $460.6 $493.0 $501.8 370.7 406.0 428.7 438.3 23.8 28.9 32.6 32.5 3.3 2.9 5.9 5.8 Interest expense Total operating expenses Nov-12 Budget/Target $397.8 $437.8 $467.2 $476.6 $25.2 $22.8 $25.8 $25.2 Non-operating income (loss) $36.7 ($5.3) $12.3 $6.7 Net income (loss) $61.9 $17.5 $38.1 $31.9 Principal payment $8.7 $8.8 $9.6 21 $9.6 University of Virginia Medical Center Balance Sheet (Dollars in Millions) Most Recent Three Fiscal Years Description Nov-11 Nov-12 Nov-13 Assets Operating cash and investments $115.8 $58.2 $156.5 97.5 125.9 128.2 Property, plant and equipment 610.9 686.1 741.4 Depreciation reserve and other investments 233.1 198.2 227.0 Endowment Funds 362.0 396.2 428.3 Other assets 183.2 228.9 219.1 $1,602.5 $1,693.5 $1,900.5 $14.3 $17.7 $22.1 93.9 90.3 101.3 Long-term debt 330.6 315.6 400.5 Accrued leave and other LT liab 149.2 138.3 138.9 $588.0 $561.9 $662.8 $1,014.5 $1,131.6 $1,237.7 $1,602.5 $1,693.5 $1,900.5 Patient accounts receivables Total Assets Liabilities Current portion long-term debt Accounts payable & other liab Total Liabilities Fund Balance Total Liabilities & Fund Balance 22 University of Virginia Medical Center Financial Ratios Most Recent Three Fiscal Years Description Nov-11 Operating margin (%) Nov-12 Nov-13 Budget/Target Nov-13 6.0% 4.9% 5.2% 5.0% 13.5% 3.8% 7.5% 6.3% 2.0 1.7 2.3 2.4 177.6 144.0 178.3 190.0 Gross accounts receivable (days) 46.1 49.0 50.6 45.0 Annual debt service coverage (x) 7.4 4.2 4.9 5.2 33.6% 30.0% 33.1% 31.8% 6.8% 7.3% 8.2% 8.0% Total margin (%) Current ratio (x) Days cash on hand (days) Debt-to-capitalization (%) Capital expense (%) University of Virginia Medical Center Operating Statistics Most Recent Three Fiscal Years Description Nov-11 Nov-12 Nov-13 Budget/Target Nov-13 Acute Admissions 11,571 11,772 11,941 12,231 Patient days 69,932 70,160 70,469 70,655 3,733 4,239 4,520 4,163 6.05 5.82 5.72 5.50 283,769 318,985 320,782 315,356 24,373 25,903 25,888 25,948 2.04 2.14 2.05 2.08 6,282 6,609 6,892 6,993 SS/PP Patients Average length of stay Clinic visits ER visits Medicare case mix index FTE's (including contract labor) 23 University of Virginia Medical Center SUMMARY OF OPERATING STATISTICS AND FINANCIAL PERFORMANCE MEASURES Fiscal Year to Date with Comparative Figures for Prior Year to Date - November FY13 OPERATING STATISTICAL MEASURES - November FY13 ADMISSIONS and CASE MIX - Year to Date Actual Budget % Variance ADMISSIONS: Adult Pediatrics Psychiatric Transitional Care Subtotal Acute 10,186 1,159 477 119 11,941 10,262 1,319 506 144 12,231 (0.7%) (12.1%) (5.7%) (17.4%) (2.4%) 9,937 1,286 488 61 11,772 4,520 4,163 8.6% 4,239 Total Admissions 16,461 16,394 0.4% 16,011 Adjusted Admissions 22,229 22,714 (2.1%) 21,585 Short Stay/Post Procedure CASE MIX INDEX: All Acute Inpatients Medicare Inpatients 1.92 2.05 1.95 2.08 OTHER INSTITUTIONAL MEASURES - Year to Date Actual Budget % Variance Prior Year (1.5%) (1.4%) 1.95 2.14 Prior Year ACUTE INPATIENTS: Inpatient Days Average Length of Stay Average Daily Census Births 70,469 5.72 460 690 70,655 5.50 462 696 (0.3%) (4.0%) (0.4%) (0.9%) 70,160 5.82 459 687 OUTPATIENTS: Clinic Visits Average Daily Visits Emergency Room Visits 320,782 3,270 25,888 315,356 3,220 25,948 1.7% 1.6% (0.2%) 318,985 3,285 25,903 8,295 4,161 12,456 8,492 3,899 12,391 (2.3%) 6.7% 0.5% 8,404 3,371 11,775 SURGICAL CASES Main Operating Room (IP and OP) UVA Outpatient Surgery Center Total OPERATING FINANCIAL MEASURES - November FY13 24 REVENUES and EXPENSES - Year to Date % Variance ($s in thousands) Actual Budget Prior Year NET REVENUES: Net Patient Service Revenue 472,780 481,265 (1.8%) 443,667 Other Operating Revenue 20,260 20,490 (1.1%) 16,960 Total $ 493,040 $ 501,755 (1.7%) $ 460,627 EXPENSES: Salaries, Wages & Contract Labor Supplies Contracts & Purchased Services Depreciation Interest Expense Total Operating Income Operating Margin % Non-Operating Revenue Net Income $ $ 221,932 114,727 92,005 32,563 5,974 467,201 25,839 5.2% 12,274 $ 223,461 108,993 105,838 32,548 5,761 476,601 25,154 5.0% 6,746 $ 38,113 $ 31,900 $ $ $ $ 0.7% (5.3%) 13.1% (0.0%) (3.7%) 2.0% $ 2.7% $ 81.9% $ 204,921 102,854 98,251 28,858 2,991 437,875 22,752 4.9% (5,284) 19.5% $ 17,468 OTHER INSTITUTIONAL MEASURES - Year to Date ($s in thousands) Actual Budget % Variance Prior Year NET REVENUE BY PAYOR: Medicare $ 149,487 $ 155,915 (4.1%) $ 140,140 Medicaid 50,217 49,838 0.8% 44,796 Commercial Insurance 104,010 102,791 1.2% 92,391 Anthem 87,624 87,197 0.5% 78,375 Southern Health 12,712 13,518 (6.0%) 12,150 Other 68,731 72,007 (4.5%) 75,815 Total Paying Patient Revenue $ 472,780 $ 481,265 (1.8%) $ 443,667 OTHER: Collection % of Gross Billings Days of Revenue in Receivables (Gross) Cost per CMI Adjusted Admission Total F.T.E.'s (including Contract Labor) F.T.E.'s Per CMI Adjusted Admission $ 32.43% 50.6 11,013 $ 6,892 24.85 32.66% 45.0 10,806 6,993 24.26 (0.7%) (12.4%) (1.9%) $ 1.4% (2.4%) 34.39% 49.0 10,431 6,609 24.09 Assumptions - Operating Statistical Measures Admissions and Case Mix Assumptions Admissions include all admissions except normal newborns Pediatric cases are those discharged from 7 West, 7 Central, NICU, PICU and KCRC Psychiatric cases are those discharged from 5 East TCH cases are those discharged from the TCH, excluding any Medicare interrupted stays All other cases are reported as Adult Short Stay Admissions include both short stay and post procedure patients Case Mix Index for All Acute Inpatients is All Payor Case Mix Index from Stat Report Other Institutional Measures Assumptions Patient Days, ALOS and ADC figures include all patients except normal newborns Surgical Cases are the number of patients/cases, regardless of the number of procedures performed on that patient 25 Assumptions - Operating Financial Measures Revenues and Expenses Assumptions: Medicaid out of state is included in Medicaid Medicaid HMOs are included in Medicaid Physician portion of DSH is included in Other Non-recurring revenue is included Other Institutional Measures Assumptions Collection % of Gross Billings includes appropriations Days of Revenue in Receivables (Gross) is the BOV definition Cost per CMI Adjusted Discharge uses All Payor CMI to adjust MEDICAL CENTER ACCOUNTS COMMITTEE REPORT (Includes All Business Units) (Dollars in Thousands) Year to Date November 2012-13 INDIGENT CARE (IC) Net Charge Write-Off 101,730 Percentage of Net Write-Offs to Revenue 6.98% Annual Activity 2011-12 207,515 2010-11 195,645 6.46% 6.89% Total Reimbursable Indigent Care Cost 36,022 73,481 69,513 State and Federal Funding 34,553 70,483 66,677 Total Indigent Care Cost Funding As a Percent of Total Indigent Care Cost 96% Unfunded Indigent Cost 1,469.72 96% 2,998.03 96% 2,836.12 Annual Activity November 2012-13 BAD DEBT Net Charge Write-Offs 7,959 Percentage of Net Write-Offs to Revenue 0.55% 2011-12 30,942 0.96% 2010-11 25,838 0.91% Note: Provisions for bad debt write-offs and indigent care write-offs are recorded for financial statement purposes based on the overall collectibility of the patient accounts receivable. These provisions differ from the actual write-offs of indigent care which occur at the time an individual account is written off. 26 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: February 21, 2013 COMMITTEE: Medical Center Operating Board AGENDA ITEM: III.D. ACTION REQUIRED: None Capital Projects BACKGROUND: The Medical Center is constantly improving and renovating its facilities. We will provide a status report of these capital projects at each MCOB meeting. DISCUSSION: The current Medical Center capital projects report is set forth in the following table: 27 The University of Virginia Medical Center Capital Projects Report February 2013 Scope BOV Projected Approval Completion Date Date Budget Funding Source $25.4 M Bonds & Other Pending 2016 $20 M Operating Pending 2016 1. Planning Education Resource Center A contract was awarded in December 2012 for planning services for the Education Resource Center (ERC) to be located between the Emily Couric Clinical Cancer Center and the Lee Street Parking Garage. The ERC will house Ambulatory Imaging, an Outpatient Pharmacy, and GME support and teaching functions. University Hospital 7th & 8th Floor Master Planning A contract was awarded to Perkins & Will in November 2012 to provide planning services for the Master plan of University Hospital 7th & 8th floors to better align with the current services provided for Women and Children’s in-patient programs. 28 The University of Virginia Medical Center Capital Projects Report February 2013 Scope 2. Under Construction Battle Building: BOV Projected Approval Completion Date Date N/A 2014 Bonds Feb 2008 2013 Bonds & Other June 2010 2013 Budget Funding Source $117 M Bonds and Outside The Groundbreaking Ceremony was Fundraising held on June 9, 2011. Structural concrete work is complete. Structural steel work is complete. Interior framing and mechanical rough-ins are on-going. Glazing and masonry operations are on-going. University Hospital: Renovate Radiology Department – $21.2 M (52,000 GSF) construction of final phase is complete. Punch list and final balancing to be Precinct: completed by early Health System March. Realignment of Lee St. and $36.5M construction of new chiller plant. Realignment of Lee St. to be complete summer of 2013. Steel erection for the new chiller plant is complete. Cooling towers have been set and the mechanical piping is ongoing. Façade work is on-going. 29 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: February 21, 2013 COMMITTEE: Medical Center Operating Board AGENDA ITEM: III.E. ACTION REQUIRED: None Health System Development BACKGROUND: Health System Development will provide reports of recent activity to the MCOB from time to time. DISCUSSION: SIGNIFICANT GIFTS October 1, 2012 – November 30, 2012 The Juvenile Diabetes Research Foundation (JDRF) awarded a grant of $3,335,282 to Genotyping and Support for the JDRF Genetics for the Nephropathy Collaborative Project. The School of Nursing is the beneficiary of a $3.2 million unrestricted endowment bequest from a former Nursing alumnus. Nearly $1.8 million has been received to date, with proceeds from a real estate sale expected to be realized in 2013. A UVA Health Foundation trustee has committed to a $375,000 planned gift to benefit the Department of Otolaryngology. Friends of the Health System documented a $325,000 expectancy to the Medical School Foundation, which will support an area of medical research yet to be determined. A realized bequest of $250,000 was received for the Paul H. Wornam Scholarship in the School of Medicine. A School of Nursing alumnus and her husband committed $250,000 to create a named scholarship in the School of Nursing. Of the total, $100,000 will be pledged outright over five years and $150,000 will be a planned gift. A $200,000 realized bequest was received for the School of Medicine. A $200,000 pledge was received in support of the Wang Resident Education Fund in the School of Medicine. 30 A realized bequest of $200,000 was received for unrestricted use in the Department of Neurology. The ziMS Foundation and its associated donors made a gift of $150,000 in support of Multiple Sclerosis research. In October and November, $150,000 in additional sponsorships for the Main Event was received, which will support construction of the Battle Building at UVA Children’s Hospital. Sponsors include two current UVA Health Foundation trustees and one former trustee. Food Lion has increased its fundraising support through the Children’s Miracle Network (CMN) campaign by 35% this year, contributing $120,000 toward their construction commitment to the Battle Building at UVA Children’s Hospital. A School of Medicine faculty member and his wife made a gift of $105,263 for the Chester Research Fund in the Department of Neuroscience. Friends of the Health System made an initial gift of $50,057 toward their total commitment of $125,000 in support of the Miller Family Fund for Surgical Residents Education in the Department of Surgery. A former Housestaff member and his wife committed a $100,000 planned gift to benefit UVA Children’s Hospital. A School of Nursing alumnus and her husband, who is a Health Foundation trustee, have pledged an additional $100,000 in support for the Rodriguez Student Research & Leadership Fund at the School of Nursing, which provides funding on a competitive basis for student research projects and unique leadership experiences. Other gifts and pledges received include: A $79,000 commitment from WalMart Corporation through CMN balloon icon sales to benefit the UVA Children’s Hospital unrestricted fund; A $75,000 commitment from Edwards Life Sciences in support of the Lim Dominican Project in the Heart Center; A $60,000 commitment in support of the Human Immune Therapy Program; A $57,158 final estate distribution for the Robert Bradley Moses Research Fund; 31 A $50,000 planned gift for scholarship support in the School of Medicine; A $50,000 commitment for Dr. David Jones’ lung cancer research; and $44,000 in in-kind equipment for the Focused Ultrasound Surgery facility. OTHER DEVELOPMENT INITIATIVES Dean Steven T. DeKosky and Health System Development staff attended the Ivy Foundation board meeting to update the Foundation on the 2011 Ivy Biomedical Innovation Fund grant recipients and to discuss plans to purchase and renovate existing property owned by UVA to house the Ivy Translational Research Building. A site visit was held for trustees of the Joan Grossman Fegely Foundation, which has supported ovarian cancer research at UVA. The School of Nursing Advisory Board welcomed new members Harvard Birdsong (past parent) and Denise Geolot Sherer (SON ’70, ENP ’75) at their fall meeting. UVA Health Foundation trustees Dr. Jim Dunnington (Medicine ’80) and Dr. Timothy Coleman (Medicine ’72) hosted a medical alumni reception in Lexington, Kentucky, at which Dean DeKosky was the featured speaker. Dean Dorrie Fontaine joined several Health System colleagues in a panel discussion on ―Compassion in 21st Century Medicine‖ with His Holiness the Dalai Lama. Health System and site visit for Kincaid Charitable Todd Bauer for his Development staff facilitated a board meeting the Virginia Kincaid Foundation and Virginia Trust, resulting in a $25,000 grant to Dr. High Risk Pancreatic Cancer Clinic. The School of Nursing held a variety of events during the Homecomings and Family Weekends to engage faculty, staff, and alumni as well as prospective students and their families. The Health Foundation board elected Rebecca Ruegger to succeed outgoing Chair Dr. George Hurt, and welcomed new trustees Syd Dorsey and Hal Rodriguez at its fall meeting. 32 Health Foundation trustees joined members of the Compass Rose Society for an event honoring those who have made cumulative gifts of $250,000 or more to any area of the Health System. The day’s events included panels on Alzheimer’s disease, Cancer, research at UVA Children’s Hospital, and the future of health care at UVA. Dean Steven T. DeKosky, Dean Dorrie Fontaine, and Mr. Howell were among the panel participants. The event concluded with a dinner at Carr’s Hill hosted by Provost John Simon. The 31st Annual Boar’s Head Turkey Trot to benefit UVA Children’s Hospital was held on Thanksgiving Day, with over 1,400 runners and walkers participating. More than 200 medical and nursing students, faculty members, and local alumni attended the annual Zula Mae Baber Bice lecture given by Teresa Brown, New York Times columnist and oncology nurse, sponsored in conjunction with the Medical Center Hour. The Health System Communications team produced a fall issue of the School of Nursing Virginia Legacy publication, and created various supporting materials for a variety of Health System Development events and activities, including a Medical Center direct mail solicitation that was sent to 25,000 patients and former patients. To date in fiscal year 2013, development officers have made 584 face-to-face visits with donors and prospects. CAMPAIGN PROGRESS THROUGH NOVEMBER 30, 2012 New gifts FY 13 (through 11/30/12) $12,434,632 FY 12 (through 11/30/11) $19,073,482 $276,085 $905,625 $12,710,717 $19,979,107 $8,702,066 $2,050,000 $21,412,782 $22,029,107 New pledges Total New Commitments New Expectancies Total new gifts, new pledges, and expectancies 33 The Campaign for Health total through November 30, 2012, is $630,085,848 or 126% of our original $500 million goal. Following the achievement of our original $500 million goal in March of 2010, Health System Development worked with Dean DeKosky, Dean Fontaine, and Mr. Howell to identify funding opportunities for bridge initiatives that would cover existing, underfunded goals while identifying specific new priorities to carry the Health System through the end of the University’s campaign. With the conclusion of the overall campaign expected in April 2013, our attention has turned to supporting the Health System’s strategic plan. In spring of 2013, Health System Development will reach out to donors with messaging that will bring the current Campaign for Health to closure. In the meantime, we are preparing to support the strategic plan by thoroughly reviewing our current prospect base and working to identify new potential donors, strengthening our Grateful Patient Program through the addition of new hires and through continued faculty training and development, and seeking to build up our Medical Center annual giving efforts. Development officers are meeting with leadership of the Centers of Excellence in Cancer, Cardiovascular Medicine, and the Neurosciences to identify initiatives in furtherance of the strategic plan that may be fundable through philanthropy. At the same time we are continuing to raise funds for other areas that play a key role in the vitality of the Health System, such as Nursing, Medical Education, the Children’s Hospital, and other departments and areas with promising donors and prospects. Our Health Foundation board will be helping to hone our philanthropic messaging for a broader audience later this year through focus groups and in one-on-one meetings with Health System development staff and leadership, and our Communications team is already working on materials that will support our development officers as they raise funds to strengthen the Health System’s capabilities. 34
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