UNIVERSITY OF VIRGINIA BOARD OF VISITORS MEETING OF THE MEDICAL CENTER OPERATING BOARD FOR THE UNIVERSITY OF VIRGINIA MEDICAL CENTER September 15, 2011 UNIVERSITY OF VIRGINIA MEDICAL CENTER OPERATING BOARD Thursday, September 15, 2011 12:45 – 2:45 p.m. Small Auditorium, Harrison Institute Committee Members: Vincent J. Mastracco, Jr., Chair Helen E. Dragas W. Heywood Fralin Andrew K. Hodson, MB.Ch.B Patrick D. Hogan William P. Kanto Jr., M.D. Constance R. Kincheloe Mark J. Kington Ex Officio Teresa A. Steven T. Dorrie K. Robert S. Members: Sullivan DeKosky, M.D. Fontaine Gibson, M.D. Randolph J. Koporc Stephen P. Long, M.D. Edward D. Miller, M.D. Charles W. Moorman Jonathan B. Overdevest The Hon. Lewis F. Payne E. Darracott Vaughan Jr., M.D. R. Edward Howell John D. Simon Michael Strine AGENDA PAGE I. II. ACTION ITEM A. Amended and Restated Bylaws of the Clinical Staff of the Medical Center 1 B. Delegation of Authority Regarding Credentialing Actions REPORTS BY THE VICE PRESIDENT AND CHIEF EXECUTIVE OFFICER OF THE MEDICAL CENTER (Mr. Howell) A. Vice President’s Remarks 2 B. Annual Buchanan Report and Clinical Presentation (Mr. Howell to introduce Peter Netland, M.D.; Dr. Netland to report) 5 C. Operations, Finance, and Write-offs, Including Continuum Annual Report and Fiscal Year (FY) 2011 Year-End Results (Mr. Howell to introduce Mr. Robert H. Cofield and Mr. Larry L. Fitzgerald; Mr. Cofield to report on Operations; Mr. Fitzgerald to report on Finance and Write-offs) 7 D. Capital Projects 26 E. Health System Development 28 4 III. EXECUTIVE SESSION ● ACTION ITEMS - To consider proposed personnel actions regarding the appointment, reappointment, resignation, assignment, performance, and credentialing of specific medical staff and health care professionals, as provided for in Section 2.23711(A)(1) of the Code of Virginia. The meeting of the Medical Center Operating Board is further privileged under Section 8.01-581.17 of the Code of Virginia. ● Discussion of proprietary, business-related information pertaining to the operations of the Medical Center, where disclosure at this time would adversely affect the competitive position of the Medical Center, specifically: – Strategic personnel, financial, and market and resource considerations and efforts, including potential strategic joint ventures and other growth efforts, and performance measures and metrics; – Confidential information and data related to the adequacy and quality of professional services, competency and qualifications for professional staff privileges, and patient safety in clinical care, for the purpose of improving patient care; and – Consultation with legal counsel regarding compliance with relevant federal and state legal requirements, licensure and accreditation standards, and ongoing litigation; all of which will involve proprietary business information and evaluation of the performance of specific personnel. The relevant exemptions to the Virginia Freedom of Information Act authorizing the discussion and consultation described above are provided for in Section 2.2-3711 (A) (1), (6), (7), (8) and (22) of the Code of Virginia. The meeting of the Medical Center Operating Board is further privileged under Section 8.01-581.17 of the Code of Virginia. UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: September 15, 2011 COMMITTEE: Medical Center Operating Board AGENDA ITEM: I.A. Amended and Restated Bylaws of the Clinical Staff of the Medical Center BACKGROUND: The Clinical Staff of the University of Virginia Medical Center is governed by Bylaws, last adopted September 14, 2010. The Bylaws have been reviewed and updated and the Medical Center seeks the approval of the Medical Center Operating Board. DISCUSSION: In accordance with accreditation and other legal requirements, the Medical Center Operating Board has provided for an organized Clinical Staff for the Medical Center and has delegated to it the appropriate responsibility for the provision of quality care given by the Clinical Staff throughout the Medical Center. In addition, the Medical Center Operating Board has provided for a system of self-governance of the Clinical Staff, including the requirements for initial membership on the Clinical Staff, a mechanism for reviewing the qualifications of applicants for admission to the Clinical Staff, the procedures for the granting of clinical privileges to practice medicine within the Medical Center, and a process for continuing review and evaluation for membership and clinical privileges. The Amended and Restated Bylaws of the Clinical Staff of the Medical Center set forth these rights and responsibilities. The Bylaws Committee of the Clinical Staff Executive Committee has proposed certain revisions primarily to address changes required by the Joint Commission. The Clinical Staff Executive Committee has approved the revisions and submits them for approval by the Medical Center Operating Board. ACTION REQUIRED: Approval by the Medical Center Operating Board APPROVAL OF AMENDED AND RESTATED BYLAWS OF THE CLINICAL STAFF OF THE MEDICAL CENTER RESOLVED, the Medical Center Operating Board approves the Amended and Restated Bylaws of the Clinical Staff of the Medical Center. These amendments, which are appended to this resolution as an Attachment, shall be effective as of September 15, 2011. 1 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: September 15, 2011 COMMITTEE: Medical Center Operating Board AGENDA ITEM: I.B. Delegation of Authority Regarding Credentialing Actions BACKGROUND: The Medical Center Operating Board, as the governing body of the Medical Center, is responsible for appointing and reappointing clinicians to the Clinical Staff of the Medical Center, as well as for granting clinical privileges to such clinicians and for granting appropriate clinical privileges to Allied Health Professionals and certain other healthcare providers, based upon the recommendations of the Credentials Committee and the Clinical Staff Executive Committee of the Medical Center. DISCUSSION: The Joint Commission, which accredits the Medical Center, expects the Medical Center to have a process to regularly issue clinical privileges as patient care needs require, and the privileges must be approved by the Medical Center Operating Board. Due to the infrequency of meetings of the Medical Center Operating Board, the Medical Center has been issuing “temporary privileges” to clinicians in between meetings of the governing body. In order to avoid the lapse or delay in privileges, and to be compliant with Joint Commission standards, the Medical Center requests the Medical Center Operating Board to delegate to two members of the Medical Center Operating Board the authority to appoint and reappoint clinicians to the Clinical Staff of the Medical Center, to grant appropriate clinical privileges to such clinicians, and to grant appropriate clinical privileges to Allied Health Professionals and certain other health care practitioners who provide patient care in the Medical Center. ACTION REQUIRED: Approval by the Medical Center Operating Board 2 APPROVAL OF DELEGATION OF AUTHORITY REGARDING CREDENTIALING ACTIONS FOR THE MEDICAL CENTER WHEREAS, the Medical Center Operating Board has the authority and responsibility for appointing and reappointing clinicians to the Clinical Staff of the Medical Center, as well as for granting appropriate clinical privileges to such clinicians and for granting appropriate clinical privileges to Allied Health Professionals and certain other healthcare practitioners to practice within the Medical Center; and WHEREAS, the Medical Center Operating Board does not convene between its officially scheduled meetings; RESOLVED, the Medical Center Operating Board delegates to two members, as designated below, the authority to appoint and reappoint clinicians to the Clinical Staff of the Medical Center, and to grant appropriate clinical privileges to such clinicians and to grant appropriate clinical privileges to Allied Health Professionals and certain other healthcare practitioners to practice within the Medical Center as recommended to them by the Credentials Committee and the Clinical Staff Executive Committee between officially scheduled meetings of the Medical Center Operating Board; and RESOLVED, the Medical Center Operating Board designates the Chair of the Medical Center Operating Board to serve as one member and authorizes the Chair to designate the second member from the voting membership of the Medical Center Operating Board, as the Chair determines from time to time, to serve as provided by this resolution. 3 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: September 15, 2011 COMMITTEE: Medical Center Operating Board AGENDA ITEM: II.A. ACTION REQUIRED: None Vice President’s Remarks DISCUSSION: The Vice President and Chief Executive Officer of the Medical Center will inform the Medical Center Operating Board of recent events that do not require formal action. 4 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: September 15, 2011 COMMITTEE: Medical Center Operating Board AGENDA ITEM: II.B. Annual Buchanan Report and Clinical Presentation BACKGROUND: Mr. Ward Buchanan, a 1914 graduate of the University’s Law School, left a $52.6 million bequest to create an unrestricted endowment fund for the University of Virginia Medical Center. Interest earnings from the Ward Buchanan Fund are being used to provide seed funding of unique, “clinically differentiating” programs at the Medical Center. The annual interest amounts to approximately $2.3 million and, with matching funds, up to $5 million will be available. Funding will be provided for a maximum of three years for each new clinical program. DISCUSSION: As in past years, a request was sent to all School of Medicine clinical department chairs and clinical staff members to submit Letters of Intent describing proposed clinically differentiating programs. In order to receive funding, the programs must demonstrate that an 11 percent return on investment over a three-year period and seven percent net operating margin in the third and final year of funding could be achieved. Programs must be clinically differentiating and set the University of Virginia Medical Center apart from other academic medical centers and hospitals in the area. In addition, up to 25 percent of Buchanan funding may be used for Clinical Trials Research that is part of a differentiating clinical program. Using these criteria, the Buchanan Endowment Programs Committee recommended that two programs receive funding this year. The Vice President and Chief Executive Officer of the Medical Center and the Vice President and Dean of the Medical School made the final decision and concurred with the Committee’s recommendations. The two programs are: Fibroid Treatment Center: Recent advances in the treatment of uterine fibroids afford patients a variety of treatment options, including minimally invasive endoscopic surgery, robotic assisted surgery, and magnetic resonance guided focused ultrasound. As the only medical center in Virginia that has a 5 magnetic resonance guided focused ultrasound facility, UVA is uniquely positioned to offer the full array of procedures to treat uterine fibroids. The Fibroid Treatment Center will not only offer unique treatments, it will also enable Gynecologists and Interventional Radiologists to work side-by-side to evaluate patients and select the best therapy for each individual. The principal investigators for this program are Alan H. Matsumoto, M.D., Dana L. Redick, M.D., and Dale Stovall, M.D. Diabetic Retinopathy Center: Diabetic retinopathy is caused by damage to the tiny blood vessels of the retina due to chronic hyperglycemia. In its early stages, retinopathy is not symptomatic, and the only way to detect it at the optimum time for treatment is through regular screening of diabetic patients. There are several barriers to such screening, however, including the high cost of retina cameras. With regular screening the incidence of blindness can be reduced by 80 percent, but less than half of diabetics receive annual screening. UVA has developed a patented CAVCAM screening camera that can be produced for less than five percent of the cost of current retina cameras, thus substantially reducing the cost of screening. This program will capitalize on the opportunity presented by the CAVCAM by establishing the first statewide network of low cost diabetic retinopathy screening facilities. The principal investigator for this program is Paul A. Yates, M.D., Ph.D. Peter A. Netland, M.D., Professor of Ophthalmology and Chair of the Department of Ophthalmology, will report on the Diabetic Retinopathy Center program. 6 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: September 15, 2011 COMMITTEE: Medical Center Operating Board AGENDA ITEM: II.C. Operations, Finance, and Write-offs, Including Continuum Annual Report and Fiscal Year (FY) 2011 Year-End Results ACTION REQUIRED: None BACKGROUND: The Medical Center prepares a periodic financial report, including write-offs of bad debt and indigent care, and reviews it with the Executive Vice President and Chief Operating Officer of the University before submitting the report to the Medical Center Operating Board. In addition, the Medical Center provides an update of significant operations of the Medical Center occurring since the last Medical Center Operating Board meeting. FINANCE REPORT On an unaudited basis, the Medical Center ended FY 2011 with operating income of $89.1 million and an operating margin of 8.3 percent for all business units, which was above the budget of 4.9 percent. Operating income included $11.1 million reflecting the resolution of a nationwide dispute between teaching hospitals and the Internal Revenue Service over payment of FICA taxes for resident physicians. Teaching hospitals considered residents to be students, while the IRS considered them employees. The courts ultimately agreed with the teaching hospitals. This issue was first brought to the attention of the Board of Visitors in 1999. FY 2011 represents the highest level of operating income in the history of the Medical Center. The operating margin for the hospital without other entities was 6.7 percent against a budget of three percent. The operating margins for the University of Virginia Outpatient Surgery Center, Off-Campus Dialysis, Community Medicine and Outreach were all above budget for the year. The operating margin for University of Virginia Imaging was 44.5 percent, slightly below the budget of 44.9 percent. In FY 2011, inpatient discharges, inpatient and outpatient surgeries, and outpatient clinic visits were all above budget and above the prior year. Average length of stay was 5.93 days, 7 which was below the budget of 6.13 days. The case mix index was equal to the budget of 1.90. Net patient service revenue for FY 2011 was 0.3 percent below budget. Total operating expenses were 3.7 percent below the $1.0 billion budget. Total labor expenses (including salaries and wages, fringe benefits, and contract labor) were 1.4 percent below budget, and total supply cost was 3.4 percent below budget. Purchased services, interest expense and bad debt expense were below budget, while medical center contracts expense and depreciation were above budget. Total paid employees, including contracted employees, were 77 above budget. FY 2010 Employee FTEs Salary, Wage and Benefit Cost per FTE Contract Labor FTEs Total FTEs FY 2011 2011 Budget 6,035 6,159 6,153 $70,791 $70,178 $72,764 184 243 172 6,219 6,402 6,325 OTHER FINANCIAL ISSUES The recently enacted Patient Protection and Affordable Care Act and the Health Care and Education Affordability Reconciliation Act of 2010 will impact the healthcare industry over the next decade in a significant manner, probably more so than any legislation since the repeal of cost based reimbursement in the early 1980’s. The Medical Center, like all healthcare organizations across America, is studying the impact this legislation will have on our business and strategies over the next decade. One aspect of the legislation is an emphasis on innovative delivery systems, such as the Accountable Care Organization (ACO). On March 31, 2011, The Centers for Medicare and Medicaid Services (CMS) issued proposed new payment regulations allowing physicians, hospitals, and other health care professionals to form special networks to coordinate patient care and share in any savings they generate by keeping Medicare patients healthy. The comment period on the proposed regulations ended on June 6, and final regulations from CMS are 8 pending. It is likely that over the next two years the Medical Center will have an opportunity to join an ACO as a provider or possibly as an owner. The Patient Protection and Affordable Care Act of 2010 requires the Secretary of Health and Human Services to establish a Value-Based Purchasing program to pay hospitals for their actual performance on quality measures beginning in FY 2013. The final regulation for this program was published on May 6, 2011. The Medical Center is developing strategies to take advantage of the Value-Based Purchasing rules. The acquisition of the HOPE group closed on July 15, 2011. One of the risk factors inherent in the acquisition was the response from Augusta Health. Augusta Health has not yet taken any action, so the HOPE practice at Augusta Health has continued without interruption. The HOPE contract at Augusta Health expires September 30, 2012, which will necessitate a change in the HOPE contractual relationship with Augusta Health. In July the State of Virginia granted approval for a Program for All-Inclusive Care for the Elderly (PACE) to a joint venture among Riverside Hospital, Jefferson Area Board on Aging, and the University of Virginia Medical Center. Our application was selected over a competing application from Sentara. The joint venture is planned to become operational in January 2013. WRITE-OFF OF BAD DEBTS AND INDIGENT CARE Indigent care charges totaling $235.9 million for the period July 1, 2010, through June 30, 2011, have been written off. Recoveries during this period totaled $57.6 million. Bad debt charges totaling $44.5 million have been written off during FY 2011. During this same period, $20.0 million was recovered through suits, collection agencies, and Virginia refund set-off. OPERATIONS REPORT Clinical Operations Ambulatory Operations Employee Connection, the concierge services program which was implemented to provide one-stop assistance in scheduling 9 primary and specialty clinic appointments, is in its second year of operation and continues to be well utilized and received by Health System and University employees and their families. Services have been extended to University of Virginia Student Health and to employers in the community, including KlocknerPentaplast and Century Link. A total of 4,470 appointments have been assisted to date. The Employee Same Day Clinic, which was established as a component of the employee benefits package to offer same-day appointments with nurse practitioners for minor illnesses, also continues to be well utilized. To date the clinic has had 1,671 visits which generated 369 referrals to other Medical Center services. Ambulatory Operations has focused efforts over the past several months to better understanding specific clinic workflows to enhance efficiencies and maximize utilization of EpicCare Ambulatory. Additional quality initiatives include improving timely access for clinic appointments, implementing standards for scheduled appointment times for new and established patient visits, customer service initiatives, and a proactive immunization initiative to provide pneumovax to the adult population. Patient Care Services and Nursing On June 20, 2011, the Psychiatry Inpatient Unit on Rucker 3 at Martha Jefferson Hospital relocated to the renovated and expanded University Hospital 5 East Unit, which now consists of 23 patient beds and two research beds. As part of the project, the Rucker 3 Unit was decommissioned and the lease was terminated. Transplant Services Kidney transplant volumes in Calendar Year (CY) 2011 are 13 percent higher than CY 2010, but the Medical Center performed 12 percent fewer organ transplants in the first six months of 2011 compared to the first six months of 2010. Total volume for 2011 is projected to be eight percent less than in CY 2011, with 170 transplants in 2011 as compared to 185 in 2010. The two primary reasons for the decrease are: LifeNet Health, the Organ Procurement Organization for the Commonwealth of Virginia, has experienced an unusual downturn in quality and volume of transplantable organs. The Medical Center is working closely with LifeNet Health 10 to encourage all Virginia hospitals to heighten their awareness of the need for early recognition of appropriate donors. During the past several years the Medical Center supplemented the volume of organs offered by importing organs from Carolina Donor Services, North Carolina's Organ Procurement Organization. The importation of organs from Carolina Donor Services has declined dramatically since the strong reinvestment by Duke and Carolinas Medical Center in their Transplant Centers. In an attempt to offset the effects of this situation the Medical Center is focusing on growing its living kidney and liver donor programs. Patient Progression Huron Healthcare was engaged to manage implementation of recommended actions identified in their initial assessment of Medical Center patient progression processes and systems. This engagement is estimated to last 11 months and includes an “at risk” component for meeting defined action milestones in the work plan. Huron’s recommendations will require changes in processes, systems, tools, communications, and culture that impact emergency, inpatient, and surgical services. Huron Healthcare consultants have been working at the Medical Center since June. The first phase of implementation is focused on care coordination, case management, and the bed/transfer center. Clinical Ancillary Services Pharmacy Services The Pharmacy received the Virginia Governor's Award for Innovation this summer for their re-engineering efforts over the last two years. Improved metrics included fewer dispensing errors, improved medication order review, decreased inventory costs, and a $7 million reduction in drug expenditures. Pharmacy is working to open an infusion pharmacy by midAugust at the HOPE Pantops location. This facility will provide chemotherapy infusion services for oncology patients and will facilitate a $3-4 million reduction in the cost of drugs through access to the Medical Center’s 340B eligible contracts. Pharmacy is also scheduled to open a small retail pharmacy at this location within six months as space becomes available. Pharmacy is also working with the Transitional Care Hospital to open an infusion pharmacy in the fall to service the Transitional Care Hospital exclusively. The services offered 11 will include both medication distribution services and clinical support services. Planning is also underway to locate a small retail pharmacy in the lobby of the future Battle Building. Pharmacy is initiating two specialty residency programs in Oncology and Informatics with the support of the Graduate Medical Education Program. Medical Laboratories The Medical Center renewed a five–year contract with Virginia Blood Services to be the sole provider of blood products. Virginia Blood Services is a not for profit blood center that is in good standing with all of the regulating agencies. They have not had any significant blood shortages in the last five years. Radiology Services Computed Tomography services are now available at the Emily Couric Clinical Cancer Center. The availability of this service allows patients to be scanned just prior to their clinic visits. New technology was introduced which significantly reduces the radiation dose to our patients. The Breast Center staff provided mobile mammography services to over 100 patients at the recent Remote Area Medical Clinic event. The cost of this care was covered by funds donated by the Women’s Four-Miler walk/run. Culpeper Regional Hospital The Culpeper Regional Hospital Board of Trustees approved a plan to expand the Emergency Department as well as the infrastructure plant. Planning and design are currently under way, with construction expected to begin in 2012 and completion expected in early 2013. EpicCare - The Electronic Medical Record An Epic Ambulatory refresh project to provide additional on-site education to clinic faculty and staff and address specific clinic issues related to Epic usage began on July 5, 2011. A team of Epic builders and trainers is scheduled to visit each provider clinic over the course of the next several months to review workflow and usage of Epic and to provide training to users. The initial feedback from this process has 12 been positive and is providing the Epic team with valuable information to improve the electronic medical record. Human Resources Employee Engagement The Medical Center recently completed its employee engagement survey with over 81 percent of the employees responding, some 20 percent higher than the previous survey. The survey is designed to review improvements in employee engagement as it relates to their jobs, their managers, senior leadership, and the Medical Center. Studies show that more engaged employees are more likely to go out of their way to provide high quality service to patients and their families. Survey results are being compiled and will be shared with all employees. Leadership Development The new Uteam Leadership Academy is a virtual umbrella for all leadership development education and consists of three pathways: 1) Informal Leader, 2) New/Established Leader, and 3) Senior/Executive Leader. The 2011-2012 rollout schedule specifies the programs that will be offered each quarter. This deliberate learning strategy will ensure leaders have the necessary skills to execute our business strategy. Compensation The planning for compensation redesign continues. Earlier this year, the General Assembly and the Governor approved a budget that included a five percent pre-tax employee contribution for participants in the Virginia Retirement System (VRS), offset by a five percent increase in base pay. This mandate affects approximately 1,000 Medical Center employees hired before January 1, 2010 (those hired after that date already contribute five percent to the VRS and are not impacted). To comply with this legislation, the Medical Center implemented the pay increase and the contribution to the VRS for the affected employees. Uteam Town Hall Sessions Another round of Uteam town hall sessions was held in August 2011. Feedback regarding the information presented by Ed Howell and Bo Cofield is currently being gathered. 13 Electronic Performance Appraisals New electronic performance evaluations for managers were rolled out in July 2011. The evaluations, called E-Performance, will bring a higher level of consistency and ease to the performance management process. Managers will be able to better set goals, track performance, gather input, and document developmental needs using the new electronic process. The electronic performance evaluation tool for staff will be rolled out in September. Quality and Performance Improvement Accreditations and Surveys In preparation of an upcoming survey by The Joint Commission a three day “mock survey” was conducted by two nurses and a physician. The team reviewed the Medical Center’s inpatient and outpatient care processes. The survey was successful in assisting our staff in understanding new requirements to meet national patient safety goals and other standards. The team left recommendations for actions to support a successful survey. The accreditation of point of care testing programs is being transferred from The Joint Commission to the College of American Pathologists. The College of American Pathologists has indicated that our point of care testing sites will be inspected within three to four months after receipt of our application, which would be November or December 2011. Quality Initiatives and Performance The Quality and Performance Improvement Department collaborated with Health System Computing Services and Patient Care Services to design and produce four electronic dashboards displaying key quality information. The new dashboards provide managers and staff the ability to look at unit-level clinical indicator data against applicable benchmarks. The tool also allows for communicating action plans to improve and sustain performance. The dashboards can be accessed and viewed by all Medical Center employees and the Clinical Staff. Patient Safety The third Quality and Patient Safety Grand Rounds focused on the importance of hand-off of care and fall prevention. The program was well attended. 14 Environment of Care Major Construction Projects Operating Rooms 27 and 28 are scheduled to open in September 2011 with intra-operative magnetic resonance imaging capacity. Completion of construction of the Hospital Bed Expansion is scheduled for the fourth quarter of 2011. Completion of the Lee Street Connective Elements Project is scheduled for the second quarter of 2012. Completion of construction of the Battle Building is scheduled for 2014. On June 8, the former McKim Auditorium was renamed in honor of Leonard Sandridge, in recognition of his dedication and many contributions to the Medical Center. Nutrition Services Three members of the Medical Center clinical nutrition staff were recently honored with awards from the Virginia Dietetic Association. On July 1, graduation ceremonies were held for the Dietetic Internship Class of 2011. The 10 graduates who completed the program obtained over 1,200 hours of supervised practice experience and over 250 hours of didactic training. Patient & Guest Services During the past year, the Hospital Auxiliary donated more than 75,000 volunteer hours to the Medical Center. This represents approximately $1.5 million of in-kind services. In addition, they raised more than $176,000 in support of “Flourish”, the positive image boutique at the Emily Couric Clinical Cancer Center, and more than $181,000 for other programs that support the Health System. Arts Committee The University of Virginia Health System Arts Committee sponsored two recent exhibitions. “Virginia Journeys: Scenic Photographs of the Commonwealth” by Michael Payne was on display in the University Hospital Lobby from May 6 to July 8, 2011. The exhibition “Honoring Gloria Catazone Casey” by mixed media 15 artist Jeff Cutruzzula will be on display from July 8 to September 2, 2011. Awards and Recognition Five medical specialties received national ranking in the U.S. News & World Report 2011-12 annual survey of “Best Hospitals”. The ranked specialties were Diabetes and Endocrinology (ranked 13); Neurology and Neurosurgery (35); Ear, Nose, and Throat (39); Gynecology (44); and Cancer (48). According to the report, only 140 medical centers of more than 5,000 nationwide are ranked in one or more of the 16 specialties. Community Outreach The eleventh annual Remote Area Medical (RAM) Clinic was held on July 22-24, 2011 at the Virginia-Kentucky Fairgrounds in Wise, Virginia. During the two and a half day clinic 240 volunteers from the University of Virginia Health System registered, treated, and provided lab work, education, and prescriptions to over 1,000 patients. An extensive array of medical services and diagnostic procedures was provided. Continuum Home Health FY 2011 Annual Report Continuum Home Health Care is structured as a department of the Medical Center and provides two primary lines of business: home health and home infusion services. Continuum is accredited by The Joint Commission and separately Medicare/Medicaid certified from the Medical Center. Home health services include the direct provision of skilled nursing, physical, occupational and speech therapies, home health aides and medical social work to patients residing within an 11 county area - which includes the counties of Albemarle, Greene, Madison, Culpeper, Orange, Louisa, Fluvanna, Buckingham, Nelson, and across the mountain, the counties of Augusta and Rockingham. Additionally Continuum offers specialty care through its Psychiatric Service, Pediatric Service, and an interdisciplinary Wound Care Team. Home infusion provides services in these same 11 counties (with Continuum also providing any needed direct services), and provides pharmaceutical services on a statewide basis and out-of-state as needed to patients residing in Maryland, North Carolina, and West Virginia. For home infusion patients residing outside of Continuum’s direct 11 county service area, Continuum works with 16 another Medicare certified home health agency to provide any direct nursing services required. Activity Levels – I HEAL Admissions FY06 FY07 3,400 3,676 Home Health FY08 FY09 3,876 3,748 FY10 4,004 FY11 4,711 Total UOS(visits) 49,575 47,981 49,748 48,740 51,881 59,352 Admissions Total UOS (therapy days) FY06 FY07 873 951 Home Infusion FY08 FY09 1,168 947 FY10 1,152 FY11 1,317 56,802 61,499 69,168 72,402 76,352 83,748 Both home health and home infusion product lines continue to demonstrate steady growth as many patients become repeat patients. Gaining new home health patients while delivering fewer visits overall is supportive of a more positive reimbursement picture for home health. Continuum grew its home health business 18 percent in FY 2011 and was able to maintain its average number of visits per patient at 13.1 while still achieving reported patient outcomes which exceed both state and national levels. Continuum home infusion experienced a 14 percent increase in its admissions in FY 2011 and an 11 percent increase in therapy days. Many home infusion patients may be repeat patients or may remain on service for life (i.e. cycles of chemotherapy, tube feeding, and total parenteral nutrition (TPN) patients), so the growth in admissions is significant. Continuum continues to demonstrate positive movement in all measured patient outcomes as reported by Centers for Medicare and Medicaid Services Home Health Compare and for FY 2011 outperformed all local area home health agencies, both proprietary and hospital based. Continuum exceeded clinical outcome results in 21 of 22 categories in state and national comparatives, with a variation from standard of only one to two percent in the single remaining category. Extensive staff training was required to bring the nurses, therapists, aides, social workers, and office staff from Culpeper Regional Hospital’s Family Care Home Health Agency on 17 board as team members when the Culpeper agency closed. This collaborative effort preserved jobs and was viewed as an effective, positive transition for both Culpeper Regional Hospital and Continuum. Continuum was recognized by Outcome Concept Systems as a top performing home health agency (Home Care Elite status) for the fourth consecutive year. Only 11 home health agencies of the 9,375 agencies in the United States have matched this achievement. Continuum supported the building of the two UVA-Habitat “Health Houses” in Charlottesville by providing a team of workers. Continuum also installed the tele-home health monitoring devices and provides ongoing clinical nursing support to the residents in these two homes, both University of Virginia employees, communicating vital sign reports to the patients’ physicians to facilitate effective home patient management. Operations – I BUILD Significant differences in payer mix continue to exist between the home health and home infusion business lines, adding to the complexity of intake and pre-authorization. Medicare Part A & B coverage is limited in its support of home infusion therapy. Medicare Part D prescription drug plans have shifted patients to Medicare D coverage, helping to eliminate secondary coverage or self pay needs. Medicare continues to be the primary payer for home health services, while commercial payers continue to be the primary payer for home infusion. Despite ongoing payer cuts, both home health and home infusion continue to produce significant operating margins, 24.68 percent for home health and 12.50 percent for home infusion, while continuing to provide services critical to the institutional priority of timely and effective patient discharge and supporting the post-hospital needs of indigent patients. Agency responsiveness and the skill level of staff allow Continuum to support the discharge to home of patients that many home health agencies cannot or will not service at home. Achieving these operating margins this year is especially significant in light of the proliferation of for-profit entities creating a highly competitive local market. These competitors include Sentara, which purchased Martha Jefferson Hospital’s home care agency several years ago, and six new home health or home therapy agencies. 18 Some operational accomplishments this year include: Successful completion of a full Medicare survey in July 2011 with no deficiencies. Implementation of a paperless scanning process that enables patient referral information to be electronically transmitted to clinicians in the field. Implementation of an E-Procurement interface to streamline the ordering of products by home infusion warehouse employees. 25 nurses completed a full year of monthly gerontology education sessions to prepare for a national certification exam. Another nurse completed a Masters of Science in Nursing, with a Certificate in Wound, Ostomy, and Continence, and is now working as a Nurse Practitioner. Implemented EpicCare process for home health discharge with no decrease in referrals. Implemented the new Centers for Medicare and Medicaid Services “face to face” physician certification requirements in April 2011. While this new certification must be completed before billing and has required substantial effort to track and manage, Continuum has avoided the billing issues experienced by many other agencies. Quality/Outcomes – I CARE The Centers for Medicare and Medicaid Services required home health agencies to report patient satisfaction scores in FY 2011. Continuum continues to incrementally increase its Press Ganey scores, ending FY 2011 with an overall mean score of 92 percent compared with 91.4 percent in FY 2010. In FY 2011, Continuum patients reported a 95 percent likelihood of recommending Continuum to others. Continuum has successfully maintained its patient readmission rate at 25 percent, well below the national average of 29 percent. Given the high acuity level of its patients, Continuum is especially proud of its performance in this area. The national average has not improved despite concentrated efforts throughout the home health industry. Continuum’s fall rate was 1.2 percent in FY 2011, below the national average for home health patients of 1.3 percent. 19 University of Virginia Medical Center Income Statement (Dollars in Millions) Most Recent Three Fiscal Years Description Jun-10 Jun-11 $964.8 $1,008.9 $1,042.1 $1,044.9 27.6 30.1 29.6 28.6 $992.4 $1,039.0 $1,071.7 $1,073.5 891.1 917.7 911.4 949.8 52.3 54.5 63.5 62.9 7.6 7.3 7.7 7.9 Total operating expenses $951.0 $979.5 $982.6 $1,020.6 Operating income (loss) $41.4 $59.5 $89.1 $52.9 Net patient revenue Other revenue Total operating revenue Operating expenses Depreciation Jun-09 Budget/Target Interest expense Jun-11 Non-operating income (loss) ($82.9) $58.8 $91.3 $9.2 Net income (loss) ($41.5) $118.3 $180.4 $62.1 Principal payment $14.5 $17.3 $20.9 20 $14.0 University of Virginia Medical Center Balance Sheet (Dollars in Millions) Most Recent Three Fiscal Years Description Jun-09 Jun-10 Jun-11 Assets Operating cash and investments $16.9 $135.5 $117.3 Patient accounts receivables 60.0 66.0 97.0 Property, plant and equipment 474.6 549.1 667.5 Depreciation reserve and other investments 389.5 264.9 212.0 Endowment Funds 250.0 333.6 404.8 Other assets 148.0 171.5 202.0 $1,339.0 $1,520.6 $1,700.6 Current portion long-term debt $16.7 $22.8 $22.3 Accounts payable & other liab 98.4 103.8 97.5 Long-term debt 269.9 329.0 316.0 Accrued leave and other LT liab 113.3 107.1 131.8 $498.3 $562.7 $567.6 $840.7 $957.9 $1,133.0 $1,339.0 $1,520.6 $1,700.6 Total Assets Liabilities Total Liabilities Fund Balance Total Liabilities & Fund Balance 21 University of Virginia Medical Center Financial Ratios Most Recent Three Fiscal Years Description Jun-09 Operating margin (%) Jun-10 Budget/Target Jun-11 Jun-11 4.2% 5.7% 8.3% 4.9% Total margin (%) -4.6% 10.8% 15.5% 5.7% Current ratio (x) 0.7 1.6 1.8 2.4 166.6 182.0 183.3 190.0 Gross accounts receivable (days) 50.3 44.9 45.7 45.0 Annual debt service coverage (x) 0.8 7.3 8.8 5.2 31.4% 34.5% 30.3% 31.8% 6.3% 6.3% 7.2% 6.9% Days cash on hand (days) Debt-to-capitalization (%) Capital expense (%) University of Virginia Medical Center Operating Statistics Most Recent Three Fiscal Years Description Acute Discharges Patient days SS/PP Patients Jun-09 ER visits Medicare case mix index Occupancy % FTE's (including contract labor) Jun-11 Jun-11 28,561 27,054 27,984 27,623 174,799 167,123 167,866 169,255 7,949 9,023 8,922 8,665 6.14 6.19 5.93 6.13 650,777 684,418 696,822 689,754 60,756 58,209 58,595 60,274 Average length of stay Clinic visits Jun-10 Budget/Target 1.98 6,363 22 2.04 76.0% 6,219 2.01 72.1% 6,402 2.04 72.6% 6,325 University of Virginia Medical Center SUMMARY OF OPERATING STATISTICS AND FINANCIAL PERFORMANCE MEASURES Fiscal Year to Date with Comparative Figures for Prior Year to Date - June FY 2011 (UNAUDITED) OPERATING STATISTICAL MEASURES - June FY 2011 DISCHARGES and CASE MIX - Year to Date Actual DISCHARGES: Adult Pediatrics Psychiatric Transitional Care Subtotal Acute Budget OTHER INSTITUTIONAL MEASURES - Year to Date % Variance Prior Year 23,640 2,986 1,307 51 27,984 22,993 3,359 1,099 172 27,623 2.8% (11.1%) 18.9% (70.3%) 1.3% 22,889 2,802 1,363 27,054 8,922 8,665 3.0% 9,023 Total Discharges 36,906 36,288 1.7% 36,077 Adjusted Discharges 50,017 49,122 1.8% 48,620 Short Stay/Post Procedure CASE MIX INDEX: All Acute Inpatients Medicare Inpatients 1.90 2.01 1.90 2.04 0.0% (1.5%) 1.88 2.04 Actual Budget % Variance Prior Year ACUTE INPATIENTS: Inpatient Days Average Length of Stay Average Daily Census Births 167,866 5.93 460 1,662 169,255 6.13 464 1,649 (0.8%) 3.3% (0.9%) 0.8% 167,123 6.19 458 1,662 OUTPATIENTS: Clinic Visits Average Daily Visits Emergency Room Visits 696,822 2,974 58,595 689,754 2,953 60,274 1.0% 0.7% (2.8%) 684,418 2,949 58,209 19,249 8,380 27,629 18,991 8,360 27,351 1.4% 0.2% 1.0% 18,890 8,153 27,043 SURGICAL CASES Main Operating Room (IP and OP) UVA Outpatient Surgery Center Total OPERATING FINANCIAL MEASURES - June FY 2011 23 23 REVENUES and EXPENSES - Year to Date ($s in thousands) NET REVENUES: Net Patient Service Revenue Other Operating Revenue Total EXPENSES: Salaries, Wages & Contract Labor Supplies Contracts & Purchased Services Bad Debts Depreciation Interest Expense Total Operating Income Operating Margin % Non-Operating Revenue Net Income OTHER INSTITUTIONAL MEASURES - Year to Date Actual Budget 1,042,100 29,634 $ 1,071,734 1,044,907 28,611 $ 1,073,518 (0.3%) 3.6% (0.2%) $ 1,008,858 30,133 1,038,991 $ 460,874 230,416 218,264 40,256 62,917 7,901 $ 1,020,628 $ 52,890 4.9% $ 9,201 1.4% 3.4% 4.5% 35.8% (1.0%) 2.6% 3.7% $ 68.4% $ $ 454,536 222,608 208,434 25,838 63,538 7,697 982,651 89,083 8.3% 91,291 892.2% $ 442,327 223,741 220,647 30,948 54,528 7,307 979,498 59,493 5.7% 58,841 $ 180,374 $ 190.5% $ 118,334 $ $ 62,091 % Variance Prior Year ($s in thousands) NET REVENUE BY PAYOR: Medicare Medicaid Commercial Insurance Anthem Southern Health Other Total Paying Patient Revenue OTHER: Collection % of Gross Billings Days of Revenue in Receivables (Gross) Cost per CMI Adjusted Discharge Total F.T.E.'s (including Contract Labor) F.T.E.'s Per CMI Adjusted Discharge Actual 334,115 142,443 183,215 193,090 42,613 146,624 $ 1,042,100 Budget $ $ 334,568 144,309 167,346 180,527 56,382 161,776 $ 1,044,907 $ 36.69% 45.7 10,074 $ 6,402 24.60 35.83% 45.0 10,504 6,325 24.74 % Variance Prior Year (0.1%) $ 323,025 (1.3%) 139,330 9.5% 161,573 7.0% 174,298 (24.4%) 54,437 (9.4%) 156,195 (0.3%) $ 1,008,858 2.4% (1.6%) 4.1% $ (1.2%) 0.6% 38.52% 44.9 10,405 6,219 24.90 University of Virginia Medical Center SUMMARY OF OPERATING STATISTICS AND FINANCIAL PERFORMANCE MEASURES Fiscal Year to Date with Comparative Figures for Prior Year to Date - June 30, 2011 Assumptions - Operating Statistical Measures Discharges and Case Mix Assumptions Discharges include all admissions except normal newborns Pediatric cases are those discharged from 7 West, 7 Central, NICU, PICU and KCRC Psychiatric cases are those discharged from 5 East or Rucker 3 All other cases are reported as Adult Short Stay Admissions include both short stay and post procedure patients Case Mix Index for All Acute Inpatients is All Payor Case Mix Index from Stat Report Other Institutional Measures Assumptions Patient Days, ALOS and ADC figures include all patients except normal newborns Surgical Cases are the number of patients/cases, regardless of the number of procedures performed on that patient 24 Assumptions - Operating Financial Measures Revenues and Expenses Assumptions: Medicaid out of state is included in Medicaid Medicaid HMOs are included in Medicaid Physician portion of DSH is included in Other Non-recurring revenue is included Other Institutional Measures Assumptions Collection % of Gross Billings includes appropriations Days of Revenue in Receivables (Gross) is the BOV definition Cost per CMI Adjusted Discharge uses All Payor CMI to adjust, and excludes bad debt MEDICAL CENTER ACCOUNTS COMMITTEE REPORT (Includes All Business Units) (Dollars in Thousands) Year to Date June 2010-11 INDIGENT CARE (IC) Net Charge Write-Off 195,645 Percentage of Net Write-Offs to Revenue 6.89% Annual Activity 2009-10 2008-09 172,917 152,552 6.60% 6.49% Total Reimbursable Indigent Care Cost 73,954 53,095 52,910 State and Federal Funding 70,936 52,053 52,751 Total Indigent Care Cost Funding As a Percent of Total Indigent Care Cost 96% Unfunded Indigent Cost 3,017.31 98% 100% 1,042.00 159.00 Annual Activity June 2010-11 BAD DEBT Net Charge Write-Offs 25,838 Percentage of Net Write-Offs to Revenue 0.91% 2009-10 30,948 1.18% 2008-09 30,811 1.31% Provisions for bad debt write-offs and indigent care write-offs are recorded for financial statement purposes based on the overall collectability of the patient accounts receivable. These provisions differ from the actual write-offs of bad debt and indigent care which occur at the time an individual account is written off. 25 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: September 15, 2011 COMMITTEE: Medical Center Operating Board AGENDA ITEM: II.D. ACTION REQUIRED: None Capital Projects BACKGROUND: The Medical Center is constantly improving and renovating its facilities. A status report of these capital projects will be provided at each Medical Center Operating Board meeting. DISCUSSION: The current Medical Center capital projects report is set forth in the following table: Capital Projects Report September 2011 Scope Budget Funding Source BOV Projected Approval Completion Date Date Under Construction Battle Building: $117 M Bonds and Outside Fundraising N/A 2014 $7.6M Bonds Feb 2008 2011 University Hospital: $21.2 M Bonds Feb 2008 2012 Renovate Radiology Department. Phased construction is under way. (52,000 GSF) Groundbreaking ceremony was held on June 9, 2011. Site excavation is complete. Installation of the drilled pier foundation system is nearing completion. University Hospital: Add elevators. New elevators are in place but are not in use pending completion of the new elevator lobbies as a part of the Hospital Bed Expansion project. 26 Scope University Hospital Bed Expansion: Budget $80.2 M Project to increase inpatient bed capacity in University Hospital by adding 72 private, ICUlevel rooms. Finishes and casework installation are in progress. *University Hospital: Add two Operating Rooms and Magnetic Resonance Imaging Room with equipment. Interior fit-out is complete. Magnet was delivered on April 30, 2011. Testing and training are under way with the first patient anticipated mid-September 2011. $14.3 M Funding Source BOV Projected Approval Completion Date Date Bonds and Health System Operating Revenue Sept 2005 Bonds Feb 2008 2011 Bonds Feb 2008 2011 2011 June 2007 (2,330 GSF) *University Hospital: $15.6 M Renovate Heart Center invasive procedure areas. Design is complete for several phases. Construction is complete for Phase 1 with occupancy in August 2010. Phase 2 was completed at the end of October 2010. To facilitate more efficient patient flow, Phase 3 was broken into 3a and 3b. Phase 3a was completed in May 2011, and Phase 3b is scheduled for completion in November 2011. (21,600 GSF) *Project modifies original HEP project 27 UNIVERSITY OF VIRGINIA BOARD OF VISITORS AGENDA ITEM SUMMARY BOARD MEETING: September 15, 2011 COMMITTEE: Medical Center Operating Board AGENDA ITEM: II.E. ACTION REQUIRED: None Health System Development BACKGROUND: Health System Development provides reports of recent activity to the Medical Center Operating Board from time to time. DISCUSSION: SIGNIFICANT GIFTS April 1, 2011 – June 30, 2011 A donor pledged $2.5 research across Grounds. support of the College of PET imaging probes in the attract a top Alzheimer’s million to support Alzheimer’s disease The gift is divided into thirds for Arts & Sciences, the development of School of Medicine, and funds to disease researcher to the University. The Juvenile Diabetes Research Foundation has awarded nearly $2.5 million to support the work of the artificial pancreas program at the University of Virginia. A grateful patient and Health Foundation trustee made a bequest of $1.6 million in support of the Department of Otolaryngology. His wife made an additional $650,000 bequest in support of the Children’s Hospital. A School of Medicine alumnus and his wife made a $1 million planned gift in support of a medical scholarship fund to be named in their honor. The Schools of Medicine and Nursing received a $746,000 grant from the Josiah Macy, Jr. Foundation. The grant will enable both schools to develop best practices in collaborative care by expanding the range of workshops that train third-year nursing and medical students to work together in simulated clinical settings, implementing new faculty training programs, and creating new assessment tools for evaluating interprofessional behaviors and competencies. A School of Medicine alumnus and former University of Virginia faculty member has committed $500,000 in support of the 28 cardiology clinic in the new Battle Building at UVA Children’s Hospital. Anonymous donors have committed $250,000 in support of pediatric palliative care. A School of Medicine alumnus made a $300,000 commitment to benefit the Dean’s Discretionary Fund in the School of Medicine. Other gifts and pledges received include: A $100,000 commitment to create an endowment in support of hematologic malignancy research. A $100,000 commitment for the Claude Moore Medical Education Building. An $85,000 gift towards the purchase of art for the Emily Couric Clinical Cancer Center. An $82,000 gift from the ziMS Foundation in support of research and clinical programs for the University of Virginia’s JQ Miller Multiple Sclerosis Clinic. A $50,000 challenge grant from the Perry Foundation for the School of Nursing McLeod Hall Renovation Project. A $50,000 gift to establish a named Clinical Excellence in Residency Fund in Emergency Medicine. OTHER DEVELOPMENT INITIATIVES In April, the School of Nursing organized 10 “Hoos Coming to Dinner” regional alumni events throughout Virginia and several other states. On April 13, the School of Nursing hosted the annual Catherine Strader McGehee Memorial Lecture for an audience of approximately 225 nursing students, faculty, staff, alumni, and guests. On April 30, the School of Nursing Alumni Council noted the retirement of Patricia Booth Woodard as president and elected Sharon Cumby Fay as its new president. The Council also pledged $25,000 from its discretionary fund in support of the McLeod Hall Renovation Challenge. Health System faculty, staff, and volunteers assisted with the annual UVA Children’s Hospital Well Bear Clinic on April 1822, which was attended by more than 1,400 local school children and attracted significant media coverage. 29 In May, the Children’s Hospital annual fund kicked off its new “Champions of UVA Children’s Hospital” annual giving program which recognizes leadership annual fund gifts and donors. On May 6, the University of Virginia Health Foundation elected School of Nursing alumnus Rebecca Ruegger as vice chair of the Health Foundation and recognized Paul Manning upon his retirement from the board. Following the meeting, President Teresa Sullivan hosted the trustees and guests for dinner at Carr’s Hill. On May 18, Dean Dorrie Fontaine welcomed alumni from the Classes of 1961 and prior along with nursing faculty and special guests at the School of Nursing’s Thomas Jefferson Society Reunion Luncheon. On May 24, a Health Foundation emeritus trustee and his wife hosted a cocktail reception at their home in Richmond for approximately 70 donors and prospects for the Health System and University. President Teresa Sullivan was the featured speaker, and Dean Steven DeKosky, Dean Dorrie Fontaine, and Medical Center Chief Executive Officer Ed Howell also attended. Hundreds of families turned out on June 4 for the 27th Annual Walk for Kids, sponsored by Klöckner Pentaplast of America. The event was attended by many Children’s Hospital faculty, leadership, committee members, and patients. The Virginia Oil Corporation hosted the Everyday Café Mac McDonald Children’s Golf Classic to benefit UVA Children’s Hospital on June 6. Medical Center Chief Executive Officer Ed Howell participated, along with several other individuals from the Health System. The event raised more than $46,000. Major gift donors and prospects attended the Battle Building groundbreaking ceremony at the building site on June 9. Speakers included President Teresa Sullivan, Rector John “Dubby” Wynne, Medical Center Chief Executive Officer Ed Howell, Pediatrics Department Chair James P. Nataro, M.D., and Ivy Foundation Chair Robert W. Battle, M.D. Following the event, Mrs. Barry Battle hosted a dinner for select donors and Medical Center leadership. The School of Nursing hosted alumni, guests, faculty, and students at the annual June Reunions luncheon. The Class of 1966 was recognized for surpassing its $50,000 fundraising goal in support of an endowment to benefit nursing student organizations and their community outreach activities, thus prompting a $50,000 matching gift from a Health Foundation emeritus trustee. 30 On June 16, volunteers from the UVA Children’s Hospital Committee greeted shoppers, bagged groceries, and shared information about the Battle Building fundraising initiative at the Whole Foods market, which donated a percentage of the day’s proceeds to the Children’s Hospital. On June 26, a Health Foundation trustee and his wife hosted a dinner at their home for grateful patient donors and prospects in honor of Dr. Paul Levine. The Health System Communications team completed a number of publicity and promotional pieces in support of the Emily Couric Clinical Cancer Center, the School of Nursing, the Children’s Hospital, and other Health System initiatives, including spring issues of Investing in Hope and Virginia Legacy, materials supporting the Insight into Medical Philanthropy program, materials for Children’s Hospital events, an article on the faculty-staff campaign for Beyond Measure, and several e-blasts. Former University of Virginia women’s basketball coach Debbie Ryan has assumed a volunteer role with Health System Development and will assist in raising funds for a variety of projects, including pancreatic cancer research. Former Provost Tim Garson, M.D. has also taken on selected fundraising initiatives on behalf of the Health System. Development staff made 1,839 face-to-face visits with donors and prospects in FY 2011, an increase of more than 30 percent over the previous year. CAMPAIGN PROGRESS THROUGH JUNE 30, 2011 The Health System campaign total for FY 2011 is $557,683,031. This represents 111 percent of the campaign goal achieved with 94 percent of the campaign period elapsed. The following table shows the FY 2011 totals for new commitments, including gifts and pledges, as compared with FY 2010. New gifts New pledges Total new commitments (excludes payments on previously booked pledges) 31 FY 2011 $41,050,953 $4,967,146 FY 2010 $33,572,123 $8,509,189 $46,018,098 $42,081,312
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