June 5, 2014 MEMORANDUM TO: The Buildings and Grounds Committee: Timothy B. Robertson, Chair Hunter E. Craig Helen E. Dragas Kevin J. Fay Frank E. Genovese William H. Goodwin Jr. John A. Griffin John L. Nau III George Keith Martin, Ex Officio Timothy Beatley, Faculty Consulting Member and The Remaining Members of the Board and Senior Advisor: Frank B. Atkinson Allison Cryor DiNardo Marvin W. Gilliam Jr. Margaret N. Gould Victoria D. Harker Bobbie G. Kilberg Stephen P. Long, M.D. Edward D. Miller, M.D. Linwood H. Rose Leonard W. Sandridge Jr. FROM: Susan G. Harris SUBJECT: Minutes of the Meeting of the Buildings and Grounds Committee on June 5, 2014 The Buildings and Grounds Committee of the Board of Visitors of the University of Virginia met, in Open Session, at 3:05 p.m., on Thursday, June 5, 2014, in the Auditorium of the Albert & Shirley Small Special Collections Library of the Harrison Instute; Timothy B. Robertson, chair, presided. Hunter E. Craig, Kevin J. Fay, William H. Goodwin Jr., John A. Griffin, John L. Nau III, and Leonard W. Sandridge Jr. were present. Also present was Timothy Beatley, Faculty Consulting Member. Buildings and Grounds Committee June 5, 2014 2. Present as well were Teresa A. Sullivan, Susan G. Harris, Patrick D. Hogan, Penny Q. Cabaniss, R. Edward Howell, Patricia M. Lampkin, Megan K. Lowe, David W. Martel, McGregor McCance, David J. Neuman, William C. Palmer, Nancy A. Rivers, Pamela H. Sellers, Richard P. Shannon, M.D., Colette Sheehy, Donald E. Sundgren, Robert D. Sweeney, and Debra D. Rinker. Mr. Robertson opened the meeting by asking Mr. Neuman to give his report. Report by the Architect for the University Mr. Neuman presented the landscape plan for the Rotunda. Laurie Olin, 2013 Thomas Jefferson medalist in architecture, has been engaged to create the landscape design. The east courtyard will be named the Colgate Darden courtyard and will have a new fountain and enhanced landscaping. The west courtyard will be designed to be more active. A fountain may be added, or the space may be used for events without a fountain in the center. Trees will not grow above the balustrade. The north terrace will be enhanced so that it is much more useful to students, faculty, and staff on a daily basis. Plantings will complement and enhance the view of the Rotunda. Mr. Neuman’s second item was the University/Emmet/Ivy District Planning Study. He described current conditions and recommendations for improvements. The plan includes a suitability analysis which indicates the characteristics of the land and designates suitable areas for redevelopment. The Grounds Plan indicates redevelopment zones in the area. A circulation study will be conducted by an engineering firm to improve pedestrian, bicycle, and transit accommodations without degrading vehicular traffic. There are five zones in the area with different characteristics and possibilities for improvement. The landscape plan for this district involves looking at different typologies at other universities. Some university campuses are organic and others are planned; some are urban and others are set in the country. Princeton University is an example of an organic development in a country setting, as is the University of Virginia. The defining characteristics of entries to the University include water and bridges, and they will be used in the landscape plan. - - - - - - - - EXECUTIVE SESSION After adopting the following motion, the committee met in executive session at 3:40 p.m.: That the Buildings and Grounds Committee go into closed session to discuss a fundraising strategy and potential gifts from individual Buildings and Grounds Committee June 5, 2014 3. donors for a potential building project, as provided for by Virginia Code §2.2-3711 A(8). At 3:50 p.m., the committee left closed session and, on motion, adopted the following resolution certifying that the deliberations in closed session had been conducted in accordance with the exemptions permitted by the Virginia Freedom of Information Act: That we vote on and record our certification that, to the best of each Member’s knowledge, only public business matters lawfully exempted from open meeting requirements and which were identified in the motion authorizing the closed session, were heard, discussed or considered in closed session. - - - - - - - - Action Items On motion, the committee approved the following resolution: NAMING OF THE PARK AT THE ENTRANCE TO THE BATTLE BUILDING AT THE UNIVERSITY OF VIRGINIA CHILDREN’S HOSPITAL WHEREAS, the Medical Center has obtained significant support from alumni, faculty, friends, and grateful parents for the new Battle Building, an outpatient facility for comprehensive children’s health; and WHEREAS, Nancy E. Artis graduated from the Curry School of Education in 1968 and received her doctorate from the Curry School in 1980. She is a certified Child Life Specialist who became affiliated with the Children’s Hospital in 1972; and WHEREAS, Ms. Artis, in addition to serving on the board of the UVA Health Foundation and on the Children’s Hospital Committee, serves as the Educational Director for the Hospital Education Program, a state operated program that provides a broad range of school and extracurricular services to help normalize hospital stays; and WHEREAS, Ms. Artis and her husband, Mr. Douglas Caton, have been major benefactors of the Children’s Hospital; RESOLVED, the Board of Visitors names the park at the entrance to the Battle Building at the University of Virginia Children’s Hospital the Nancy Artis & Douglas Caton Family Park. _ _ _ _ _ _ _ _ _ _ Revision to the Major Capital Projects Program – McCormick Road Residence Hall Renovation Discussion ensued about whether the McCormick Road residence halls should be renovated or torn down and rebuilt with more rooms. Buildings and Grounds Committee June 5, 2014 4. Ms. Lampkin spoke to the advantage for the first year experience of smaller dorms that create a residential community. She said the McCormick Road dorms anchor the first year experience. An alternative proposed was to add another floor to the current buildings. Mr. Kovatch said structurally they are not able to carry another floor without extensive strengthening. He said the cost to tear down and rebuild is significantly more — about twice the cost of renovating. The President said a report would be provided to the committee in September that analyzes the alternatives. The following resolution was approved: REVISION TO THE MAJOR CAPITAL PROJECTS PROGRAM – MCCORMICK ROAD RESIDENCE HALL RENOVATION WHEREAS, the University proposes the addition of the McCormick Road Residence Hall Renovation to the Major Capital Projects Program; RESOLVED, the Board of Visitors approves the addition of the McCormick Road Residence Hall Renovation, at an estimated cost between $85.8 million and $104.7 million, to the University’s Major Capital Projects Program. _ _ _ _ _ _ _ _ _ Architect/Engineer Selection The committee approved the following architect/engineer selection: ARCHITECT/ENGINEER SELECTION, GILMER HALL AND CHEMISTRY BUILDING RENOVATION PROJECT RESOLVED, Perkins + Will of Washington, D.C. is approved for performance of architectural and engineering services for the Gilmer Hall and Chemistry Building Renovation project. ARCHITECT/ENGINEER SELECTION, MCCORMICK ROAD RESIDENCE HALL RENOVATION PROJECT RESOLVED, Clark Nexsen of Norfolk, Virginia is approved for performance of architectural and engineering services for the McCormick Road Residence Hall Renovation Project. _ _ _ _ _ _ _ _ _ _ Concept, Site and Design Guidelines Mr. Neuman presented the concept, site, and design guideline items. He explained the importance of renovating Gilmer Hall and the Chemistry building to improve their utility. The curtain wall on Buildings and Grounds Committee June 5, 2014 5. Gilmer Hall will not be replaced, and so the design of the façade will come back to the committee for consideration, as will a balcony on the Chemistry building. Other changes will be interior and will not come to the committee for consideration. The following resolution was approved: CONCEPT AND DESIGN GUIDELINES FOR GILMER HALL AND CHEMISTRY BUILDING RENOVATION RESOLVED, the concept and design guidelines, dated June 5, 2014, prepared by the Architect for the University for the renovation of Gilmer Hall and the Chemistry Building, are approved; and RESOLVED FURTHER, the project will be presented for further review at the schematic design level of development. _ _ _ _ _ _ _ _ _ _ The following resolution was approved subject to the report, requested by the committee, on alternatives to renovating the existing residence halls: CONCEPT AND DESIGN GUIDELINES FOR MCCORMICK ROAD RESIDENCE HALL RENOVATION PROJECT RESOLVED, the concept and design guidelines, dated June 5, 2014, prepared by the Architect for the University for the renovation of the McCormick Road Residence Halls, are approved. _ _ _ _ _ _ _ _ _ _ Mr. Howell explained the need to renovate the Emergency Department. He said the bed expansion part of the project is under consideration, but if they conclude they will move forward with this, it will come back to the committee for consideration. On motion, the following resolution was approved: CONCEPT, SITE, AND DESIGN GUIDELINES FOR EMERGENCY DEPARTMENT/ OPERATING ROOM/PATIENT BED EXPANSION RESOLVED, the concept, site, and design guidelines, dated June 5, 2014, prepared by the Architect for the University for the Emergency Department/Operating Room/Patient Bed Expansion project, are approved; and RESOLVED FURTHER, the project will be presented for further review at the schematic design level of development. _ _ _ _ _ _ _ _ _ _ Mr. Neuman showed slides of the planned site for the Contemplative Sciences Center next to the Dell off of Emmet Street. Buildings and Grounds Committee June 5, 2014 6. He said the scale of the building will not compete with neighboring buildings. On motion, the following resolution was approved: CONCEPT, SITE, AND DESIGN GUIDELINES FOR THE CONTEMPLATIVE SCIENCES CENTER RESOLVED, the concept, site and design guidelines, dated June 5, 2014, prepared by the Architect for the University for the Contemplative Sciences Center, are approved; and RESOLVED FURTHER, the project will be presented for further review at the schematic design level of development. _ _ _ _ _ _ _ _ _ _ Ms. Sheehy said the Code of Virginia allows the Board of Visitors to nominate a representative to the state Art and Architectural Review Board, and the Governor makes the final selection. She said the University would like to nominate Helen A. Wilson and Luis Carrazana, both in the Office of the Architect. On motion, the following resolution was approved: NOMINATION TO THE ART AND ARCHITECTURAL REVIEW BOARD WHEREAS, pursuant to § 2.2-2400 of the Code of Virginia, the Governor appoints five citizen members to the Art and Architectural Review Board of the Commonwealth of Virginia; and WHEREAS, the Code provides that one member may be appointed from a list of persons nominated by the governing board of the University of Virginia; RESOLVED, the Board of Visitors recommends to the Governor that Luis A. Carrazana and Helen A. Wilson be considered for appointment as a citizen member to the Art and Architectural Review Board. _ _ _ _ _ _ _ _ _ _ Report by the Vice President for Management and Budget Ms. Sheehy said the University won a national engineering award from Engineering News Record for the Medical Center hospital expansion and helipad project. This is the first award of its kind that the University has won. At the same time, the UVA Foundation’s Commonwealth Center for Advanced Manufacturing (CCAM) in Petersburg won the best manufacturing project. _ _ _ _ _ _ _ _ _ _ Mr. Robertson provided some final comments. He said the New Cabell Hall renovation is quite impressive and those who have not seen Buildings and Grounds Committee June 5, 2014 7. it should visit. The back of Old Cabell Hall, which is an homage to the Rotunda and quite attractive, is now visible. Mr. Craig thanked Mr. Robertson for his leadership on the Board and with the committee. Mr. Robertson said it was a joy and delight to work with such wonderful professionals, and there was a round of applause. On motion, the meeting was adjourned at 4:30 p.m. SGH These minutes have been posted to the University of Virginia’s Board of Visitors website: http://www.virginia.edu/bov/buildingsgroundsminutes.html MISCELLANEOUS REPORTS Buildings and Grounds Committee University of Virginia June 5, 2014 MAJOR PROJECTS STATUS REPORT, FUTURE DESIGN ACTIONS AND PLANNING STUDIES APRIL 2014 MAJOR PROJECTS STATUS REPORT, FUTURE DESIGN ACTIONS AND PLANNING STUDIES APRIL 2014 MAJOR PROJECTS STATUS REPORT, FUTURE DESIGN ACTIONS AND PLANNING STUDIES APRIL 2014 MAJOR PROJECTS STATUS REPORT, FUTURE DESIGN ACTIONS AND PLANNING STUDIES APRIL 2014 MAJOR PROJECTS STATUS REPORT, FUTURE DESIGN ACTIONS AND PLANNING STUDIES APRIL 2014 MAJOR PROJECTS STATUS REPORT, FUTURE DESIGN ACTIONS AND PLANNING STUDIES APRIL 2014 UNIVERSITY OF VIRGINIA ARCHITECT/ENGINEER SELECTIONS FOR CAPITAL PROJECTS LESS THAN $5 MILLION PERIOD ENDED May 14, 2014 There are no architect/engineer selections for capital projects $5M or less for the period ending May 14, 2014. Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 # Professional Contracts by FY 350 324 319 300 249 # of Contracts 250 256 255 211 197 200 150 136 Total Virginia Contracts 135 Total Out-of-State Contracts 89 100 82 78 61 54 50 0 2007-2008 2008-2009 2009-2010 2010 - 2011 2011 -2012 2012 - 2013 FY Period 07/01/13 03/31/14 (FYTD) Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 Professional Contract Fees by FY $35.0 $30.2 $30.0 Million $'s $25.0 $20.0 $18.9 Total Virginia Contracts (M) $15.0 Total Out-of-State Contracts (M) $10.4 $10.0 $8.3 $10.5 $10.1 $8.2 $7.2$7.4 $10.2 $6.7 $7.1 $5.2 $5.0 $2.4 $0.0 2007-2008 2008-2009 2009-2010 2010 2011 2011 -2012 FY Period 2012 2013 07/01/13 03/31/14 (FYTD) UNIVERSITY OF VIRGINIA PAVILION OCCUPANCY STATUS AS OF APRIL 2014 Pavilion Occupants I Robert Pianta II Meredith Woo III Harry Harding IV Larry J. Sabato V & Annex Patricia Lampkin VI Robert D. Sweeney VII Colonnade Club VIII Upper Apartment John Colley VIII Terrace Apartment Gerald Warburg IX Dorrie Fontaine X Nancy E. Dunlap, M.D. Montebello James H. Aylor Sunnyside Artificial Pancreas Project Weedon House Carl P. Zeithaml Assigne d Available Comments Novembe Occupied Pavilion III from Winter r Spring 2008 until Winter 2010 2018 2010 Septemb Septembe er r 2009 2014 Spring January 1, 2010 2015 Extended an additional five October Spring years in November 2010, 2002 2018 from Spring 2013 to May 11, 2018 Occupied Pavilion III from Spring August 1, Summer 2005 until Spring 2008 2018 2008 Fall Fall 2012 2017 April 2011 April 2016 March 2012 July 2011 March 2017 July 2016 Novembe r 2014 August 2015 March 2015 July 2016 May 2013 April 2012 April 2013 July 2011 Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 UNIVERSITY OF VIRGINIA POST OCCUPANCY EVALUATION UNIVERSITY OF VIRGINIA’S COLLEGE AT WISE POST OCCUPANCY EVALUATION Smiddy Hall Renovation and Addition Project Executive Summary March 25, 2014 I. Background As a part of its oversight of the University’s Capital Program, the Executive Review Committee for Capital Development stipulated in April 2004 that Post-Occupancy Evaluations be completed for capital projects approximately one year after occupancy. II. Purpose The Post-Occupancy Evaluation (POE) process is a “lessons learned” exercise to improve the design, construction, operation, and user satisfaction of future buildings by providing an assessment of completed projects. It identifies architectural, engineering, interior, and other functional components that work well and those that are problematic. The process supports the University’s Leadership in Energy and Environmental Design (LEED) program by addressing the LEED credit requiring a survey of occupant satisfaction with thermal comfort. III. Methodology Information was gathered through 1) a web-based survey distributed to faculty and staff, and 2) a maintenance assessment. The survey team consisted of the Senior Program Manager from the Office of the Architect for the University, the College’s Vice Chancellor for Finance and Administration, and the College’s Director of Capital Operations and Planning. Reviews were provided by the Architect for the University, the University’s Chief Facilities Officer, and the University Building Official. IV. Project Description Smiddy Hall is a two story structure originally constructed in 1974 as a general classroom and faculty office building. The building is located at the College’s main entrance. The recent project had three components: 1) renovation of the main core; 2) demolition and reconstruction of the west wing, and 3) the addition of an east wing for the Information and Technology Department. The original GSF was 21,500. The current GSF is 30,000. The building was reprogrammed and reconfigured to provide spaces that align with the College’s projected needs. Program spaces include large and small classrooms; faculty offices; office suites for the Provost and Academic Dean; and a data center. The project addressed infrastructure, code, life safety, ADA, and energy efficiency issues. Construction began in November 2008 and was completed in July 2011. The project’s LEED Certification Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 was delayed due to ongoing HVAC commissioning. Those items have been resolved and certification is pending. V. Survey Response Rate The survey was distributed to 25 faculty and 21 staff. There were 21 respondents for a 46% response rate. Respondents included 13 faculty and 8 staff. VI. Overall Project Assessment 95% of the respondents have an overall positive impression of the building. Response rates to the individual questions vary significantly. Positive response rates range from a low of 24% to a high of 95%. Negative response rates range from a low of 0% to a high of 71%. The majority of the positive responses are below 80%. Only 27% are in the 80% to 100% range. On the other hand, 85% of the negative responses are less than 20%. Given that 73% of the positive responses are less than 80% one would expect to see a high percentage of questions with negative response rates in excess of 20%. For this survey only 15% of the questions have negative response rates exceeding 20%. This is due to the fact that 46% of the questions have neutral response rates that are above 20%. The survey focused on 5 program areas: 1) classrooms; 2) the psychology lab; 3) seminar and conference rooms; 4) the IT conference room; and 5) offices/workstations. The positive responses rates for the functioning of these spaces range from 91% (offices / workstations) to 62% (psychology lab). Except for classrooms, negative response rates range from 0% to 8%. The classroom negative rate is 27%. The classrooms may have received a higher negative rate because of their proportions. Several comments note the difficulty of teaching in spaces that are either long and narrow or excessively wide. Except for the offices and workstations, sound privacy does not appear to be an issue. The audio/visual system and furniture receive relatively high positive responses and low negative responses. VII. LEED Certification The survey includes a question about the importance of a LEED certification. 70% of the respondents indicate that it is important, 15% are neutral, and 15% indicate that it is not important. VIII. Building Temperatures and Thermal Comfort The thermal comfort verification credit for the U.S. Green Building Council’s LEED certification program stipulates that a corrective action plan is to be developed if more than 20% of the occupants are dissatisfied with the building’s thermal comfort. 53% of the respondents indicate that they are dissatisfied with the temperatures, and 71% indicate that the temperatures negatively impact their work. 19% are dissatisfied with the air quality. Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 Based on the negative response rate, the College must develop a corrective action plan. IX. Summary Response Tabulation A summary table of the survey responses is on the following page. The questions for each of the principal survey areas are listed in order from the highest to lowest positive response rates. Because of rounding, the percentages for some questions may not total 100%. Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 Response Tabulation All Respondents November 29, 2013 Positive Responses Total +3 +2 Neutral +1 Negative Responses +1 +2 +3 Total General Building Questions Overall Assessment 95% 43% 43% 10% 0% 5% 0% 0% 5% Adequacy of Lobby Seating 81% 24% 14% 43% 14% 5% 0% 0% 5% Comfort of Lobby Seating 76% 14% 14% 48% 24% 0% 0% 0% 0% 74% 26% 37% 11% 21% 0% 5% 0% 5% 70% 30% 25% 15% 15% 10% 0% 5% 15% Satisfaction with Air Quality Satisfaction with the Building Temperatures 76% 43% 10% 14% 57% 10% 24% 5% 5% 5% 14% 5% 0% 24% 19% 10% 19% 53% Impact of the Temperatures on Work 24% 10% 10% 5% 5% 33% 29% 10% 71% Satisfaction with the Acoustics 81% 13% 63% 6% 19% 0% 0% 0% 0% Adequacy of the Audio/Visual Systems 81% 13% 63% 6% 13% 6% 0% 0% 6% Satisfaction with the Furniture 71% 12% 35% 24% 18% 6% 0% 6% 12% Function 67% 7% 40% 20% 7% 20% 7% 0% 27% Satisfaction with Sound Privacy 63% 6% 50% 6% 25% 13% 0% 0% 13% Function 62% 15% 46% 0% 31% 0% 8% 0% 8% Satisfaction with Sound Privacy 54% 15% 39% 0% 46% 0% 0% 0% 0% Function 81% 13% 50% 19% 13% 0% 6% 0% 6% Adequacy of the Audio/Visual Systems 75% 6% 50% 19% 25% 0% 0% 0% 0% Satisfaction with the Furniture 69% 6% 63% 0% 25% 0% 0% 6% 6% Satisfaction with Sound Privacy 63% 13% 44% 6% 38% 0% 0% 0% 0% Satisfaction with the Furniture 69% 23% 46% 0% 31% 0% 0% 0% 0% Function 67% 33% 25% 8% 33% 0% 0% 0% 0% Satisfaction with Sound Privacy 64% 18% 46% 0% 36% 0% 0% 0% 0% Adequacy of the Audio/Visual Systems 42% 17% 25% 0% 42% 17% 0% 0% 17% Function 91% 24% 52% 14% 5% 5% 0% 0% 5% Satisfaction with the Layout 81% 19% 38% 24% 5% 14% 0% 0% 14% Satisfaction with Sound Privacy 65% 20% 40% 5% 15% 5% 10% 30% Safety Sense of Safety in Areas Around the Building LEED Certification Importance of LEED Certification Thermal Comfort Classrooms Psychology Lab Seminar and Conference Rooms IT Conference Room Offices/Workstations Note: Because of rounding percentages may not total 100. 5% Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 X. Maintenance Assessment The number one problem we have encountered has been the boilers. There have been ignition problems since the day of turnover requiring near daily manual restarts. Repeated visits, analysis, and fixes were attempted. A recent alteration made in November, 2013 seems to have alleviated the issue to a great degree. While there have been three alarms since then, there have been no actual boiler failures requiring a manual restart. The boilers are now operating properly. Several aspects of the HVAC design are commendable, including the inclusion of backup pumps and two boilers. There is an instance of one thermostat serving two offices which has brought about some conflict over room temperatures. Outside, the metal tactile warning strips at the top of the main entrance stairs have proven to be a maintenance issue, with several being dislodged and causing problems during ice events, with the strips preventing efficient clearing and melting of the ice. XI. Actions and Recommendations A. Temperature: 53% of respondents indicate that they are dissatisfied with the temperatures, and 71% indicate that the temperatures negatively impact their work. 19% are dissatisfied with the air quality. Action (Corrective): To deal with the occupant dissatisfaction with thermal comfort, the College has developed the following corrective action plan: Background: The underlying cause of many of the temperature complaints is undoubtedly rooted with the problems with the building’s boilers. Since the turnover of the project, the boilers have had trouble with ignition failures, causing daily alarms and necessitating manual restarts. Corrective Actions Taken to Date: The design engineers as well as the contractors and suppliers have been constantly and diligently analyzing and adjusting the equipment and its systems in an effort to fix the problem. It appears that a recent adjustment in early November 2013 has alleviated the problem, with only three alarms having been reported since then, with none of them being actual failures of the boilers to ignite. Future Actions: The survey responses noted instances of hot and cold spots in the building. The project’s commissioning agent was on site in January 2014 to complete his analysis; these issues were discussed at that time with the appropriate entities. Going forward, we can run reports to analyze fluctuations that may indicate balance or programming issues. It is anticipated that with fully functioning boilers, a test and balance adjustment, and final commissioning, the building’s occupants will be much more satisfied with room temperatures. Recommendation (For Future Buildings): Not Applicable. Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 B. Classroom Configuration: Three faculty comment that long and narrow or extremely wide classrooms have a negative impact on teaching. Action (Corrective): Corrective action is not feasible. Recommendation (For Future Buildings): Room proportions should be carefully considered when designing classrooms with the understanding that long and narrow or extremely wide rooms can have a negative impact on teaching. Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 UNIVERSITY OF VIRGINIA’S COLLEGE AT WISE POST OCCUPANCY EVALUATION David J. Prior Convocation Center Executive Summary March 25, 2014 I. Background As a part of its oversight of the University’s Capital Program, the Executive Review Committee for Capital Development stipulated in April 2004 that Post Occupancy Evaluations be completed for capital projects approximately one year after occupancy. II. Purpose The Post-Occupancy Evaluation (POE) process is a “lessons learned” exercise to improve the design, construction, operation, and user satisfaction of future buildings by providing an assessment of completed projects. It identifies architectural, engineering, interior, and other functional components that work well and those that are problematic. The process supports the University’s Leadership in Energy and Environmental Design (LEED) program by addressing the LEED credit requiring a survey of occupant satisfaction with thermal comfort. III. Methodology Information was gathered through 1) a web-based survey distributed to coaches, facility staff, and student athletes, and 2) a maintenance assessment. The process team consisted of the Senior Program Manager from the Office of the Architect for the University, the College’s Vice Chancellor for Finance and Administration, and the College’s Director of Capital Operations and Planning. Reviews were provided by the Architect for the University, the University’s Chief Facilities Officer, and the University Building Official. IV. Project Description The David J. Prior Convocation Center is a 78,000 gross square-foot facility that seats 3,000 for sporting events and 3,600 for concerts or conventions. The Center enables the College to host athletic tournaments and regional events. The building’s program includes 1) a main event space, 2) concessions, retail, and ticket sales spaces, 3) a Chancellor’s Lounge, 4) a catering space, 5) locker rooms, 6) a training room, and 7) offices. Construction began in June 2009 and was completed in August 2011. The project received a LEED Silver Certification. V. Survey Response Rate The survey was distributed to 58 building occupants. There were 11 respondents for a 19% response rate. Respondents included 3 coaches, 6 facility staff, and 2 student athletes. VI. Summary Assessment Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 100% of the respondents have an overall positive impression of the building. Positive response rates to the survey questions range from a low of 50% to a high of 100%. Negative response rates range from a low of 0% to a high of 25% with 19 questions (73%) receiving no negative responses. 19 questions receive neutral responses ranging from a low of 20% to a high of 50%. The survey addressed seven of the building’s main program areas: 1) a main event space, 2) concessions, retail, and ticket sales spaces, 3) a chancellor’s lounge, 4) catering space, 5) locker rooms, 6) training room, and 7) offices. Of all of the program areas, the main event space receives the highest positive response rates for functionality. These are for basketball / volleyball games (90%), large assemblies (90%), and concerts / performances (80%). Response rates for lighting are 80% positive and 20% neutral. The rates for the audio system are 70% positive, 10% neutral, and 20% negative. The concessions, retail, and ticket sales spaces receive positive, neutral and negative responses. Response rates for functionality are 60% positive and 40% neutral. Response rates for the effectiveness of their layouts are 50% positive, 30% neutral, and 20% negative. The Chancellor’s Lounge receives positive and neutral responses. Response rates for functionality are 70% positive and 30% neutral. Rates for furniture are 50% positive and 50% neutral. The catering space receives positive and neutral responses. Response rates for functionality and layout are 67% positive and a 33% neutral. One staff member states, “This was a great design.” The locker rooms receive positive and neutral responses. The rates for functionality are 78% positive and 22% neutral rate. The response rates for layout and lighting are 89% positive and 11% neutral. Respondents note: “We always get compliments on them for being above and beyond what other locker rooms look and feel like.” “Centerpieces of the building.” The training room receives positive, neutral, and negative responses. The rates for functionality are 67% positive, 22% neutral, and 11% negative. The rates for its layout are 56% positive, 33% neutral, and 11% negative. The rates for lighting are 78% positive and 22% neutral. The offices receive the lowest positive response rates and some of the higher negative response rates. The rates for functionality are 50% positive, 38% neutral, and 13% negative. The rates for layout are 50% positive, 25% neutral, and 25% negative. The rates for sound privacy are 63% positive and 37% neutral. Based on negative response rates, respondents are primarily dissatisfied with the layout of the offices, the audio systems in the main event space, and the layout of the concessions, retail, and ticket sales spaces. Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 VII. LEED Certification The survey includes a question about the importance of a LEED certification. 80% of the respondents indicate that it is important; 20% are neutral. VIII. LEED Thermal Comfort Verification The thermal comfort verification credit for the U.S. Green Building Council’s LEED certification program stipulates that a corrective action plan be developed if more than 20% of the occupants are dissatisfied with the building’s thermal comfort. None of the Convocation Center respondents indicate that they are dissatisfied with the building temperatures. 70% are satisfied with the room temperatures; 30% are neutral. 80% indicate that the temperatures have a positive impact on their use of the facility; 20% are neutral. 80% are satisfied with the air quality; 20% are neutral. Based on the response rates, a corrective action plan is not warranted. IX. Summary Response Tabulation A summary table of the survey responses is on the following page. The questions for each of the main program areas are listed in order from the highest to lowest positive response rates. Because of rounding, the percentages for some questions may not total 100%. Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 Response Tabulation All Respondents November 30, 2013 Positive Responses Total +3 +2 Neutral +1 Negative Responses +1 +2 +3 Total General Building Questions Overall Assessment 100% 50% 50% 0% 0% 0% 0% 0% 0% Adequacy of Parking 80% 30% 20% 30% 20% 0% 0% 0% 0% 80% 20% 60% 0% 10% 10% 0% 0% 10% 80% 10% 20% 50% 20% 0% 0% 0% 0% 80% 80% 70% 30% 20% 20% 40% 30% 30% 10% 30% 20% 20% 20% 30% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 90% 90% 80% 80% 70% 60% 30% 30% 10% 10% 20% 40% 30% 40% 50% 10% 20% 20% 30% 10% 10% 10% 20% 20% 10% 0% 0% 0% 0% 20% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 20% 60% 50% 20% 20% 20% 20% 20% 10% 40% 30% 0% 0% 0% 20% 0% 0% 0% 20% 70% 50% 30% 30% 30% 20% 10% 0% 30% 50% 0% 0% 0% 0% 0% 0% 0% 0% 67% 67% 44% 44% 11% 11% 11% 11% 33% 33% 0% 0% 0% 0% 0% 0% 0% 0% 89% 89% 78% 56% 56% 44% 0% 11% 11% 33% 22% 22% 11% 11% 22% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 78% 67% 56% 44% 11% 11% 33% 33% 33% 0% 22% 11% 22% 22% 33% 0% 0% 11% 0% 0% 11% 0% 0% 0% 0% 11% 11% 63% 50% 50% 25% 13% 13% 13% 25% 25% 25% 13% 13% 38% 38% 25% 0% 0% 13% 0% 13% 13% 0% 13% 25% Safety Sense of Safety in Areas Around the Building LEED Certification Importance of LEED Certification Thermal Comfort Satisfaction with Air Quality Impact of Temperature on Use of Building Satisfaction with Building Temperature Event Space Performance of Space for Basketball / Volleyball Performance of Space for Large Assemblies Performance of Space for Concerts / Performances Satisfaction with Lighting Satisfaction with Audio Systems Concessions/Retail/Ticket Sales Function Satisfaction with Layout Chancellor's Lounge Function Satisfaction with Furnishings Catering Space Function Satisfaction with Layout Locker Rooms Satisfaction with Layout Satisfaction with Lighting Function Training Room Satisfaction with Lighting Function Satisfaction with Layout Offices Satisfaction with Sound Privacy Function Satisfaction with Layout Note: Because of Rounding, Totals May not Equal 100 0% 0% 0% Professional and Construction-Related Non-Professional Services Contracts Quarter Ended March 31, 2014 X. Maintenance Assessment Considering the tremendous amount of publicity this facility has garnered both on campus and from outside the campus community, the overall design and functionality of this building has proven to be a great success in most every area. Backup boilers and pumps in the HVAC design are greatly appreciated while the generator backup system has functioned well and is a welcome addition to campus emergency planning. The lifespan of some light bulbs have proven to be an issue, particularly over the practice court area, which is a challenging area to access. Catwalks in the high ceilings would have been a welcome addition to the design, although it is acknowledged that this was a budgetary decision not to include them. The wood athletic flooring has had some small, isolated issues with separation and elevation. It is believed that building humidity issues have contributed to this, causing the wood to shrink and crack. There have also been some isolated instances of water infiltration through the window glazing in the Chancellor’s Lounge although the location (corner of the building, subject to strong winds and precipitation) and large size of the glass likely contributes to this. In the site design, the fact that sod was used in many areas was a tremendous success and one that should be included in future designs whenever possible. The lack of high quality top soil availability in the area has contributed to some minor problems. Excessive plant beds (considering the landscaping staff size) and the placement of beds on steep slopes, which have caused continuous mulch erosion, are also a maintenance concerns. XI. Actions and Recommendations A. Main Event Space Audio System: The audio system receives a 20% negative response rate, the second highest negative rate. Action (Corrective): Upgrade the sound system when funding is available. Recommendation (For Future Buildings): Not Applicable. B. Main Event Space Lighting: One of the coaches expresses a desire to be able to control the lighting in this space. “I wish there was a way for the coaches to control the lights on the main court and on the practice court……” Action (Corrective): Explore the feasibility of enhanced lighting controls. Recommendation (For Future Buildings): Not Applicable. C. Locker Room Lights: While the locker rooms receive only positive and neutral responses, one coach notes that they should be able to control all of the lights when they watch films. “Lighting is tough, because when we go to watch film I can never turn off all the lights...only some, would like the ability to shut the lights off.” Action (Corrective): Explore the feasibility of enhanced lighting controls. Recommendation (For Future Buildings): Not Applicable.
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