Session 10:
Web Usability
J 0394 – Perancangan Situs Web
Program Studi Manajemen
Universitas Bina Nusantara
Definition
Interntaional Standard
– Why must to be standardized?
BWD
Bina Nusantara University
2
Definition (2)
Effectiveness vs. Efficiency
– What is being effective?
– What is being efficient?
– What is the corelation with web site?
BWD
Bina Nusantara University
3
Definition (3)
Satisfaction
– What is the definition of satisfaction/
– When the human will satisfy?
BWD
Bina Nusantara University
4
Benefits of Usability
Increase productivity for users
Increase usage level
Reduced training & documentation costs
BWD
Bina Nusantara University
5
Benefits of Usability (2)
Reduced support costs
Reduce development time cost
Minimization of re-development & other
post – release work
BWD
Bina Nusantara University
6
Web Usability Attributes
Easy to learn
Efficient to use
Easy to remember
Few errors
Pleasant to use
BWD
Bina Nusantara University
7
Heuristics Principles
Navigation
Functionality
Control
BWD
Bina Nusantara University
8
Heuristics Principles (2)
Language
Help & Support
Feedback
BWD
Bina Nusantara University
9
Heuristics Principles (3)
Consistency
Errors
Visual Clarity
BWD
Bina Nusantara University
10