Tugas 7:
Berikan argumentasi dari kapabilitas satu industri yang Anda tahu. Pastikan bahwa industri yang Anda
pilih berbeda dengan teman sekelas.
Contoh :
Learning capabilities at P&G
* Competitive strength from superior
customer knowledge
* To deliver a customer experience, less
formal research, more one-to-one
communication
*
*
*
*
*
Consumer Village
Online virtual reality Cave
Watch people clean baths
Understand what it is like to live on $50/month
Social networking sites
5-4