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BEFORE THE
POSTAL RATE COMMISSION
WASHINGTON,
D.C. 20268-0001
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MAILING ONLINE SERVICE
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,MC98-1
RESPONSE OF UNITED STATES POSTAL SERVICE
WITNESS GARVEY TO INTERROGATORIES
OF
THE OFFICE OF THE CONSUMER ADVOCATE
(OCA/USPS-Tl -I-7)
The United
Garvey
States
to the following
OCA/USPS-Tl -l-7,
Each interrogatory
Postal
Service
interrogatories
filed on July
is stated
hereby
provides
of the Office
responses
of the Consumer
Advocate:
21, 1997.
verbatim
and is followed
Respectfully
UNITED
by the response.
submitted,
STATES
POSTAL
By its attorneys:
Daniel J. Foucheaux,
Jr.
Chief Counsel, Ratemaking
Scott
475 L’Enfant Plaza West, S.W.
Washington,
D.C. 20260-I
137
(202) 268-2999;
Fax -5402
July 31, 1998
of witness
L. Reiter
SERVICE
RESPONSE
OF UNITED STATES POSTAL SERVICE WITNESS GARVEY
TO INTERROGATORIES
OF THE OFFICE OF THE CONSUMER
ADVOCATE
OCAIUSPS-Tl-1.
Please refer to your testimony at page 9, lines 1-2, concerning
Mailing Online volume.
Please confirm that customers of the Mailing Online service will
not be required to specify a minimum volume to be printed and inducted into the
mailstream in order to utilize the Mailing Online service. If you do not confirm, please
explain.
RESPONSE:
Confirmed
MC98-1
RESPONSE
OF UNITED STATES POSTAL SERVICE WITNESS GARVEY
TO INTERROGATORIES
OF THE OFFICE OF THE CONSUMER
ADVOCATE
OCA/USPS-Tl-2.
Please refer to your testimony at page 2, lines 9-12, concerning
commercial
print sites. Please confirm that each commercial print site for the Mailing
Online service will pay the $100 First-Class Presorted Mailing fee and the Standard
Mail Bulk Mailing fee. If you do not confirm, please explain.
RESPONSE:
Neither
the First-Class
Presorted
be paid by the commercial
submitted
MC98-1
Mailing
fee nor the Standard
Mail Bulk Mailing
print sites since the permits on which the mailings
are held by Postal Service.
are
fee will
RESPONSE OF UNITED STATES POSTAL SERVICE WITNESS GARVEY
TO INTERROGATORIES
OF THE OFFICE OF THE CONSUMER
ADVOCATE
OCA/USPS-Tl-3.
Please refer to your testimony at page 2, lines 9-12, concerning
commercial
print sites.
Please confirm that a contract award for a commercial printing site is expected
a.
within 30 days. If you do not confirm, please explain.
Please provide a copy of the Request For Proposals or other document (RFP)
b.
soliciting bids from printing contractors for the contract expected to be awarded
referred to in part (a) above.
Please provide the following with respect to the commercial printers responding
C.
to the RFP for the contract expected to be awarded referred to in part (a) above.
number of commercial printers responding to the RFP; and,
i.
number of employees by commercial printer.
ii.
Please provide a copy of the contract referenced in part (a) above.
d.
RESPONSE:
a.
Confirmed
b.
This document
has been filed as USPS-LR-S/MC98-1.
C.
i.
Procurement
regulations
before award of a contract.
ii.
d.
USPS-LR-5/MC98-1
signatures
MC98-1
from potential
are affixed.
public disclosure
This information
It is my understanding
information
prohibit
of this information
will be provided
that the Postal Service
thereafter.
does not request
contractors.
becomes
the contract
once prices are filled in and
this
RESPONSE
OF UNITED STATES POSTAL SERVICE WITNESS GARVEY
TO INTERROGATORIES
OF THE OFFICE OF THE CONSUMER
ADVOCATE
OCABJSPS-Tl-4.
Please refer to your testimony at page 2, lines 9-12, concerning
commercial
print sites.
Please confirm that the Postal Service intends to issue 25 separate solicitations
a.
for bids for the 25 commercial print sites expected to be in operation during
2001. If you do not confirm, please explain.
b.
Please confirm that more than one of the 25 commercial print sites expected to
be in operation during 2001 could be owned and operated by the same
commercial
printer. If you do not confirm, please explain.
RESPONSE:
a.
Confirmed.
b.
This is possible
awarded
MC98-1
if the same commercial
more than one competitive
printer separately
solicitation,
bids on and is
RESPONSE
OF UNITED STATES POSTAL SERVICE WITNESS GARVEY
TO INTERROGATORIES
OF THE OFFICE OF THE CONSUMER
ADVOCATE
OCAkJSPS-Tl-5.
Please refer to your testimony at page 2, lines 9-12, concerning
commercial
print sites.
Please confirm that, as demand grows, there will be more than one,commercial
a.
printer within the geographic area of some commercial print sites. If you do not
confirm, please explain.
If there is more than one commercial printer within a geographic
area of a
b.
commercial
print site, will the rates vary depending upon which commercial
printer is assigned the customers
documents?
If there is more than one commercial printer within a geographic
area of a
C.
commercial
print site, please explain how the Postal Service will choose to
assign the printing of a customers
document to one of the commercial printers.
RESPONSE:
a.
Our intent in estimating
within
the continental
regardless
of volume.
currently
Actual
presume
demand
b.
of specific
C.
Routing
Document
MC98-1
Volume
estimates
cannot
provided
be gauged
to adjust expansion
more than one commercial
is for Mailing
printers.
is currently
geographic
United States with reasonable
distribution
Yes, our proposal
adequate
that a single printer will receive
it may be necessary
area among
25 sites is to ensure
service
to vendors
all volume
accurately
coverage
expectations
with the RFP
for a given area.
without
plans to divide a specific
experience
Rates for postage,
and
geographic
printer.
Online fees to be based on actual contract
of course,
based on ZIP Code ranges.
area would be assigned
assignment
geographic
distinct
prices
would not vary.
New printer locations
within
ZIP Code ranges within that area.
would be based on destination
ZIP Code.
a
RESPONSE
OF UNITED STATES POSTAL SERVICE WITNESS GARVEY
TO INTERROGATORIES
OF THE OFFICE OF THE CONSUMER
ADVOCATE
OCAIUSPS-Tl-6.
Please refer to Appendix A, page 2, where data collection is
described.
Does the Postal Service plan to collect information on any of the following:
the frequency and duration of technical support calls from customers or printers;
a.
the frequency of equipment and transmission
repairs:
b.
time spent educating USPS Mailing Online customers about the new service or;
time
spent instructing USPS Mailing Online customers in how to use the new
::
service.
RESPONSE:
a, c-d. For the experimental
education
and training
contracted
telephone
capture
Technical
to track equipment
MC96-1
Online service
are to be handled
support
center.
data on all calls, including
will be collected
b.
Mailing
through
(MOL) all customer
the PostOffice
An automated
frequency,
duration
call tracking
and cause.
support,
Online
system
Help Desk, a
is planned
MOL specific
to
data
from this system.
support
activities
and network
for the MOL system will be logged
outages.
at the data center
RESPONSE
OF UNITED STATES POSTAL SERVICE WITNESS GARVEY
TO INTERROGATORIES
OF THE OFFICE OF THE CONSUMER
ADVOCATE
OCA/USPS-Tl-7.
Please refer to your testimony at page 2, lines 9-12, concerning
commercial
print sites.
Please confirm that each commercial printer awarded one of the expected 25
a.
printing contracts will perform and provide the same printing services as every
other commercial printer awarded a printing contract.
If you do not confirm,
please explain.
Please confirm that the printing contracts awarded for each of the expected 25
b.
commercial
print sites will be identical, except for the total price of the contract.
If you do not confirm, please explain.
RESPONSE:
a.
Confirmed.
b.
It is our intent to have each contract
as identical
worked
hard to identify
before awarding
however
that changes
may arise due to unforeseen
prepared
to be flexible
to the extent
MC98-1
any changes
necessary.
as possible
and we have
the first one.
circumstances
We realize
and are
DECLARATION
I, Lee Garvey,
true and correct,
declare
under penalty
to the best of my knowledge,
of perjury that the foregoing
information,
and belief.
answers
are
CERTIFICATE
I hereby
participants
certify
of record
that
OF SERVICE
I have this day served
in this proceeding
the foregoing
in accordance
of Practice.
Scott
475 L’Enfant Plaza West,
Washington,
D.C. 20260-l
July 31, 1998
S.W.
137
L. Reiter
with
document
section
upon all
12 of the Rules