ppm vish
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question Maintaining discipline and ________ those who perform
properly, is an element of direction.
Correct Answer Controlling
Your Answer Controlling
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business units
share common factors, like :Correct Answer Underlying technology , The market , The skill
Your Answer Underlying technology , The market , The skill
Multiple Choice Multiple Answer
Question Fredrick Winslow Taylor's Mechanism of scientific management
includes :Correct Answer Scientific task setting , Planning task setting ,
Standardization of tools
Your Answer Scientific task setting , Planning task setting , Standardization
of tools
Multiple Choice Multiple Answer
Question The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as :Correct Answer Absenteeism , Number of accidents , Grievances
Your Answer Absenteeism , Number of accidents , Grievances
Match The Following
Question Correct Answer Your Answer
Social effectiveness This component allows you to settle disputes amicably
This component allows you to settle disputes amicably
Alfred Bennet He is the father of intelligence quotient He is the father of
intelligence quotient
Daniel Goleman He is an American Behavioural Scientist He is an American
Behavioural Scientist
Empathy It is a component of leadership due to the rapid pace of
globalisation It is a component of leadership due to the rapid pace of
Page 1
Principles & practices of Management
The products that are grouped under strategic business units share common factors, like :Correct Answer :-Underlying technology , The market , The skill
FredrickWinslow Taylor's Mechanism of scientific management includes :Correct Answer :-Scientific task setting , Planning task setting ,Standardization of tools
The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as :Correct Answer :-Absenteeism , Number of accidents , Grievances
Safety needs are those where the person feel important and must also receive recognition from others.
Correct Answer :-False
How many channels are there through which corporate governance may bear on performance?
Correct Answer :-Five
Services are defined as the art and science of managing :Correct Answer :-The expectations of others ,The experiences of people ,The demands of the customer
One of the external environment factors that influences Management is
Correct Answer :-Legal
Management is
Correct Answer :-Creative
The purpose of communication is informing others and becoming informed, directing others and being directed and :Correct Answer :-Influencing others and being influenced
A set of actions that you start with and must maintain is also called as ________.
Correct Answer :-Strategy
Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for correct
Correct Answer :-Forecasting
Learning from mistakes is often more powerful than learning from success.
Correct Answer :-True
What shrinks working memory and so has the ability to think clearly?
Correct Answer :-Emotional distress
The four A's of the service section are acceptability, ________ ,affordability, vailability.
Correct Answer :-Awareness
It is said that always lines of communication should be open.
Correct Answer :-True
Which Indian pharma company has recently started an SBU?
Correct Answer :-Ranbaxy
Management is not just a
Correct Answer :-Process
A vision statement should have the following components :Correct Answer :-Ability to inspire people , Achievable , Precise and objective
New companies feel that ________ is the most appropriate typeof alliance.
Correct Answer :-Joint-venture
Who proposed the first theory called the hierarchy of needs theory?
Correct Answer :-Abraham Maslow
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer :-Right successor , Stumbling self confidence , Lack of professional management
Under the characteristics of a learning organization what is it that is recognized as strength?
Correct Answer :-Diversity
What articulates the long-term goals of an enterprise?
ppm vish
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question Maintaining discipline and ________ those who perform
properly, is an element of direction.
Correct Answer Controlling
Your Answer Controlling
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business units
share common factors, like :Correct Answer Underlying technology , The market , The skill
Your Answer Underlying technology , The market , The skill
Multiple Choice Multiple Answer
Question Fredrick Winslow Taylor's Mechanism of scientific management
includes :Correct Answer Scientific task setting , Planning task setting ,
Standardization of tools
Your Answer Scientific task setting , Planning task setting , Standardization
of tools
Multiple Choice Multiple Answer
Question The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as :Correct Answer Absenteeism , Number of accidents , Grievances
Your Answer Absenteeism , Number of accidents , Grievances
Match The Following
Question Correct Answer Your Answer
Social effectiveness This component allows you to settle disputes amicably
This component allows you to settle disputes amicably
Alfred Bennet He is the father of intelligence quotient He is the father of
intelligence quotient
Daniel Goleman He is an American Behavioural Scientist He is an American
Behavioural Scientist
Empathy It is a component of leadership due to the rapid pace of
globalisation It is a component of leadership due to the rapid pace of
Page 1
ppm vish
globalisation
True/False
Question Safety needs are those where the person feel important and must
also receive recognition from others.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question How many channels are there through which corporate
governance may bear on performance?
Correct Answer Five
Your Answer Five
Multiple Choice Multiple Answer
Question Services are defined as the art and science of managing :Correct Answer The expectations of others , The experiences of people , The
demands of the customer
Your Answer The expectations of others , The experiences of people , The
demands of the customer
Multiple Choice Multiple Answer
Question The definition of decision involves following characteristics :Correct Answer Rationality , Commitment , Mental Process
Your Answer Rationality , Commitment , Mental Process
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Productive
Select The Blank
Question Service sector has grown because of ________.
Correct Answer Contracting
Your Answer Contracting
Page 2
ppm vish
Multiple Choice Single Answer
Question The purpose of communication is informing others and becoming
informed, directing others and being directed and :Correct Answer Influencing others and being influenced
Your Answer Understanding others and being understood
Select The Blank
Question A set of actions that you start with and must maintain is also
called as ________.
Correct Answer Strategy
Your Answer Strategy
Multiple Choice Single Answer
Question Planning is mainly concerned with looking ahead in the future,
what is it that provides the necessary raw material for correct planning ?
Correct Answer Forecasting
Your Answer Forecasting
Match The Following
Question Correct Answer Your Answer
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
True/False
Question Learning from mistakes is often more powerful than learning
from success.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question What shrinks working memory and so has the ability to think
clearly?
Correct Answer Emotional distress
Your Answer Emotional distress
Page 3
ppm vish
Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Select The Blank
Question The four A's of the service section are acceptability, ________ ,
affordability, availability.
Correct Answer Awareness
Your Answer Awareness
True/False
Question It is said that always lines of communication should be open.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Which Indian pharma company has recently started an SBU?
Correct Answer Ranbaxy
Your Answer Godrej
Multiple Choice Single Answer
Question Management is not just a
Correct Answer Process
Your Answer Process
Select The Blank
Question The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative
principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Scalar
Multiple Choice Multiple Answer
Question A vision statement should have the following components :Correct Answer Ability to inspire people , Achievable , Precise and objective
Your Answer Ability to inspire people , Achievable , Precise and objective
Select The Blank
Question New companies feel that ________ is the most appropriate type
Page 4
ppm vish
of alliance.
Correct Answer Joint-venture
Your Answer Joint-venture
Multiple Choice Single Answer
Question Who proposed the first theory called the hierarchy of needs
theory?
Correct Answer Abraham Maslow
Your Answer Abraham Maslow
Multiple Choice Multiple Answer
Question The family owned businesses like Tata and Birla, also face major
fears like
Correct Answer Right successor , Stumbling self confidence , Lack of
professional management
Your Answer Right successor , Stumbling self confidence , Lack of
professional management
Multiple Choice Single Answer
Question Under the characteristics of a learning organization what is it that
is recognized as strength?
Correct Answer Diversity
Your Answer Ideas
Multiple Choice Single Answer
Question What articulates the long-term goals of an enterprise?
Correct Answer Vision Statement
Your Answer Vision Statement
Multiple Choice Multiple Answer
Question Elements of direction are :Correct Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performance
Your Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performance
True/False
Question The contribution of the service sector to the employment
generation has been proportionate.
Correct Answer False
Your Answer False
Page 5
ppm vish
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
True/False
Question The heart of administration is the directing function.
Correct Answer True
Your Answer True
Select The Blank
Question A mental condition of a egoistic man where his demands are never
fulfilled is also referred to as ________.
Correct Answer Restless equilibrium
Your Answer Restless equilibrium
True/False
Question It is said that no company is allowed to deal in life and non-life
insurance as a single entity.
Correct Answer True
Your Answer True
Select The Blank
Question To establish contact with the creator ________ helps us to
transfer our minds and reach at the goal.
Correct Answer Yogic processes, social norms and values
Your Answer Yogic processes, social norms and values
True/False
Question Service sector in India dominates half of our national income.
Correct Answer True
Your Answer True
True/False
Question Indian business families are still avoiding joint ventures and
tie-ups.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question Most Indian business houses go for restructuring exercise,
Page 6
ppm vish
through :Correct Answer Demerger , Merger , Takeover
Your Answer Merger , Takeover
Select The Blank
Question ________ acts are done willfully and not by chance.
Correct Answer Virtuous
Your Answer Virtuous
Multiple Choice Multiple Answer
Question The factors which should be included on the part of managers
when dealing with subordinates are :Correct Answer Loyalty , Devotion
Your Answer Loyalty , Devotion
Multiple Choice Multiple Answer
Question The service sector has grown because of reasons mentioned below
:Correct Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology no
longer gives a competitive edge to manufacturing activities in the global
scenario , As income increases, consumer demands for services increase
faster than those for goods
Your Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology no
longer gives a competitive edge to manufacturing activities in the global
scenario , As income increases, consumer demands for services increase
faster than those for goods
Multiple Choice Multiple Answer
Question The different types of motivators would be :Correct Answer Positive , External , Financial
Your Answer Positive , Financial
True/False
Question The technique of control is associated with planning, as a part of
scientific management.
Correct Answer True
Your Answer True
Select The Blank
Question Business ethics can be defined as the study of what is ________
Page 7
ppm vish
for the business.
Correct Answer Good and right
Your Answer Good and right
True/False
Question The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer False
Page 8
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Board members should have an independent sense of
judgment.
Correct Answer True
Your Answer
False
True/False
Question
Event management in India is an ancient activity.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer
Process , Relationship
Select The Blank
Question
Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer
Computers
Select The Blank
Question
The ________ principle, which is the inherent process in
organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer
Functional
Multiple Choice Single Answer
Question
It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer
information is basis of control
Multiple Choice Single Answer
Question
Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer Critical path method
Your Answer
Critical path method
Multiple Choice Multiple Answer
Question
Application of general management functions to the insurance
sector is
Correct Answer co-ordinating , controlling , directing
Your Answer
capitalizing
True/False
Question
Lower level managers need EQ most.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service
, strong hold of nationalized players
Your Answer
new players taking over the market , improved customer service
, strong hold of nationalized players
Match The Following
Question
Correct Answer
Your Answer
Service sector is not
licensing system
influenced by this system
licensing system
Functional management
challenges
Management accounting
and taxation
This influences the service
sector
Corporatization of
services
Accountants
Accountants
Reason for expansion of
service sector
Failure to sustain an
advantage in
manufacturing activities
The service sector
dominates the Indian
economy
True/False
Question
Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face
common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value
Select The Blank
Question
Individuals are encouraged to develop________,to speak out, to
challenge actions.
Correct Answer ideas
Your Answer
ideas
Select The Blank
Question
Business ________ is the calculation of probable events to
provide against future.
Correct Answer forecasting
Your Answer
planning
Select The Blank
Question
Being more attuned to the feelings of those you work with is a
benefit of ________.
Correct Answer Emotional Quotient
Your Answer
Emotional Quotient
Multiple Choice Single Answer
Question
Communication forms the link between every individual and
between one group and the other groups, what are the main
facts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer
concepts, opinions
Multiple Choice Multiple Answer
Question
RBI's present report on currency and finance divides the sector
into
Correct Answer consumer services , Govt. services , producer services
Your Answer
consumer services , producer services
True/False
Question
It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.
Correct Answer True
Your Answer
True
True/False
Question
Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer
Big type of organizations
Match The Following
Question
Correct Answer
Your Answer
Leading companies in this Whizcraft Entertainment
sector of event
Ltd, Midas Events,
management
Fountain Head
Whizcraft Entertainment
Ltd, Midas Events,
Fountain Head
Problems faced by event In addition to the
management industry
entertainment tax, an
event management
company is also required
to pay service tax
In addition to the
entertainment tax, an
event management
company is also required
to pay service tax
Areas of operations in
event management
Celebrity management,
television events
Celebrity management,
television events
Definition of event
management
Events are the
Events are the
occurrences designed for occurrences designed for
marketing interests
marketing interests
Select The Blank
Question
If you don't know what you want to achieve, don't call in the
________.
Correct Answer Consultant
Your Answer
Subordinate
True/False
Question
Peter Drucker various publications have sold about 5 -6 million
copies worldwide.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,
responsibility , Frontiers of Management
Your Answer
Frontiers of Management , The practice of management ,
Management, tasks, responsibility
Multiple Choice Single Answer
Question
Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer
F.W.Taylor
Multiple Choice Single Answer
Question
What is the set-up of an organization?
Correct Answer Relationships
Your Answer
Communication
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The major books on social and political analysis by Peter
Drucker are :
Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer
The future of industrial man , The age of discontinuity , Drucker
on Asia
Multiple Choice Single Answer
Question
What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer
Planning report
True/False
Question
Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer
related
Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer
1971
Select The Blank
Question
Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer
entertainment
Select The Blank
Question
Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ of
people for a common purpose.
Correct Answer togetherness
Your Answer
confidence
Multiple Choice Multiple Answer
Question
Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer
examining the organizational environment , examining your
motives , verifying and documenting your information , sticking
to the facts
True/False
Question
Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation
, facilitates change in organisation
Your Answer
ensures stability and balance , secures employees co -operation
, facilitates change in organisation
Select The Blank
Question
A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.
Correct Answer scientific
Your Answer
strategic
Multiple Choice Multiple Answer
Question
The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer
Absenteeism , Grievances
Select The Blank
Question
The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer
Subjectivism
Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face
major fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer
Right successor , Lack of professional management
Multiple Choice Single Answer
Question
The important point to be noted under the definition of learning
organizations is
Correct Answer Development of collective as well as individual learning
Your Answer
Development of collective as well as individual learning
Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in directing
their subordinates ?
Correct Answer Order
Your Answer
Decision
Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer
Transnationals
Multiple Choice Single Answer
Question
What does decoding mean ?
Correct Answer Message interpretation
Your Answer
Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5
Question Professional managers help organizations in chalking out which type of
strategies?
Correct Answer Corporate
Your Answer Corporate
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology
Question The external environmental factors that influence management are
Correct Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic,
Global,Ethical,Moral
Question : The Internal environmental factor that influence management are
answer : Place, Labour,machines,Money
Question The features of art is as follows
Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity
Question Any discipline to be called as profession must fulfill the following conditions
Correct Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Your Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Match The Following
Question
Correct Answer
Management can be applied everywhere
universal
Management is universal
Management is dynamic
Changes as per time
Your Answer
Management is
Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybody
can become a manager
Knowledge based decision-making
. Instead of intuition
Instead of intuition
Professional managers may
Question of accountability of Performance
accountability of Performance
have only salary-stake
Question
Correct Answer
Art
Skill
Code of Conduct
Profession
Predictive Power
Science
Question of
Your Answer
Skill
Profession
Science
1PP
Management
Creative
Dynamic
Professional Manager
Dynamic
Creative
Question Revenue model is a challenge in the service sector.
Correct Answer True
Your Answer True
Question The contribution of the service sector to GDP has been less than
proportionate to
Correct Answer employment
Your Answer employment
Question The scope for retailing in India is great as it is dominated by the________.
Correct Answer unorganized sector
Your Answer unorganized sector
Question Focus on savings and high bargaining interests of the consumer is an
obstacle in retail development in India.
Correct Answer True
Your Answer True
Question Events are occurrences designed for ________ interests.
Correct Answer marketing
Your Answer marketing
Question Which of the following is not an area of operation of event management?
Correct Answer banking
Your Answer banking
Question Name the leading event management companies in India
Correct Answer Midas , Pinnacle , Wizcraft
Your Answer Midas , Pinnacle , Wizcraft
Question Foreign insurance companies can appoint majority directors on the company
board.
Correct Answer False
Your Answer False
Question Life Insurance Corporation was nationalized by merging how many private
insurance companies?
Correct Answer 245
Your Answer 245
Question In the insurance sector the rules governing the foreign companies
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service , strong hold
of nationalized players
Your Answer new players taking over the market , improved customer service , strong hold of
2PP
nationalized players
Question The objectives in corporate governance are
Correct Answer growth , stability , shareholders value maximization
Your Answer growth , stability , shareholders value maximization
Question Individuals are encouraged to develop________,to speak out, to challenge
actions.
Correct Answer ideas
Your Answer ideas
Question Learning from mistakes is often more powerful than learning from________.
Correct Answer Success
Your Answer Success
Question What criterion is that which the SBU must meet which is neither too large nor
too small?
Correct Answer Proper size
Your Answer Proper size
Question What is the authority for the SBU which is delegated to each person heading
it, and can adapt quickly to any environmental change?
Correct Answer Decision-making
Your Answer Decision-making
Question Intelligence quotient is the measurement of one's ?
Correct Answer Intelligence
Your Answer Intelligence
Question Decreased productivity is a cost of low IQ.
Correct Answer False
Your Answer False
Question Being ________ requires high level of optimism and persistence despite
rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Question Under McKinsey's 7 S model, the soft S's are:
Correct Answer Style , Staff , Skills
Your Answer Style , Staff , Skills
Question Unity of command means that employees should receive orders from one
superior only.
Correct Answer True
Your Answer True
Question W.Edward Deming introduced quality control in Japan.
Correct Answer True
Your Answer True
Question The characteristics of knowledge worker would be
3PP
Correct Answer egoistic , right conscious
Your Answer egoistic , right conscious
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas
Question It is said that waking and dream world are both illusions, according to
vedanta world as ________.
Correct Answer Maya Mithya
Your Answer Maya Mithya
Question Successful consultants should promote their consultancy through w hat ?
Correct Answer Network
Your Answer Network
Question Under the role of management consultant, consultant acts as a
Correct Answer Motivator , Leader , Counselor
Your Answer Motivator , Leader , Counselor
Question Planning is based on future conditions which are dynamic, hence it is said to
be
Correct Answer Flexible
Your Answer Continuous
Question The process of forecasting is based on
Correct Answer Future trends , Current analysis , Past performance
Your Answer Future trends , Current analysis , Past performance
Question Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Question Advantage of delegation of authority results in prompt ________.
Correct Answer Decision-making
Your Answer Decision-making
Question Delegation and decentralization are closely related to each other.
Correct Answer True
Your Answer True
Question the heart of administration is the directing function.
Correct Answer True
Your Answer True
Question Maintaining discipline and ________ those who perform properly, is an
element of direction.
Correct Answer controlling
Your Answer rewarding
Question Managerial function of control is the ________ and correction of performance
of various activities.
Correct Answer measurement
Your Answer measurement
Question Which modern trend calls for systematic attempt at controlling ?
4PP
Correct Answer Decentralisation
Your Answer Decentralisation
Question "Control maintains the equilibrium between ends and means, output and
efforts' by according to
Correct Answer Peter Drucker
Your Answer Peter Drucker
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Question Management has been defined as the creation and direction of the internal
environment in an enterprise
Correct Answer False
Your Answer False creation and maintenance
Question Name the various characteristics of science
Correct Answer organized knowledge , cause and effect relationship , predictive power
Your Answer organized knowledge , cause and effect relationship , predictive power
Question Wrong medium of communication is a physical barrier.
Correct Answer False
Your Answer False
Question Govt. services comprise________, defence and social goods.
Correct Answer public administration
Your Answer public administration
Question Services are defined as the art and science of managing
Correct Answer the expectations of others , the experiences of people , the demands of the
customer
Your Answer the expectations of others , the experiences of people
Question How many billion dollars is our Retailing sector estimated to be?
Correct Answer $ 180 billion
Your Answer $ 180 billion
Question Corporate governance aims at
Correct Answer better transparency , ethics , accountability
Your Answer better transparency , ethics , accountability
Question ________is a tool for corporate governance.
Correct Answer communication
Your Answer communication
Question Deontological ethics believe that mature persons have inadequate capacity to
reason.
Correct Answer False
Your Answer False not inadeauate but adequate
Question To which environment is learning environment adaptive?
Correct Answer External
Your Answer External
Question Advantages of SBU's are
Correct Answer Quick response to environmental changes , Increased focus on products and
5PP
market , Facilitating development of General Managers
Your Answer Quick response to environmental changes , Maintaining a uniform corporate
image , Increased focus on products and market
Question Being more attuned to the feelings of those you work with is a benefit of
________.
Correct Answer Emotional Quotient
Your Answer Empathy
Question Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Question Which famous management consultancy first adopted the 7 S model?
Correct Answer McKinsey & Co.
Your Answer McKinsey & Co.
Question The 7 S Framework first appeared in 'The Art of Japanese management' by
Richard Pascale and Anthony Athos in 1981.
Correct Answer True
Your Answer True
Question ________ says you are the product of your past and you are bound by past
activities.
Correct Answer Law of destiny
Your Answer Law of destiny
Question Which law states that 'you get what you deserve and not what you desire'
Correct Answer Law of destiny
Your Answer Law of karma
Question Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Question In the complex new liberalized economy business families face common
problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value , Transnational attach
Question Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer False
Your Answer False
Question The family owned businesses like Tata and Birla, also face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack of professional
management
Your Answer Right successor , Stumbling self confidence , Lack of professional management
Question What articulates the long-term goals of an enterprise ?
Correct Answer Vission Statement
Your Answer Vission Statement
Question ________ degree of delegation is that in which a superior states a particular
task to his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
6PP
Your Answer Moderate
Question Organization as an establishment is considered as the ________ aspect of an
enterprise.
Correct Answer Physical
Your Answer Physical
Question An organization consists of individuals in which their formal roles and
structural positions bring them closer.
Correct Answer True
Your Answer True
Match The Following
Question Correct Answer Your Answer
Decentralization It is viewed as an extension of delegation It is viewed as an extension of
delegation
Organizing t is considered as a process, or any activity It is considered as a process, or any
activity
Delegation This means to give, offer, confer and allot a major part to subordinates This means to
give, offer, confer and allot a major part to subordinates
Span of management It is based on the manager of average ability It is based on the manager of
average ability
Match The Following
Question Correct Answer Your Answer
Organization as an establishment This is regarded as the physical aspect of an enterprise This is
regarded as the physical aspect of an enterprise
Organization as a corporate citizen This is regarded as the social aspect of an organization This
is regarded as the social aspect of an organization
Organization as a relationship This is more related with the formal and informal relationships This
is more related with the formal and informal relationships
Organization as a structure of authority This is created out of responsibility and accountability
structure This is created out of responsibility and accountability structure
Question Who said, the heart of administration is the directing function.
Correct Answer Dimock
Your Answer Dimock
Question Who said, 'Direction is telling people what to do and seeing that they do it to
the best of their ability'.
Correct Answer Dale
Your Answer Dale
Question ________ behaviour is obtained when there is a one-way transmission of
orders from superior to subordinates.
Correct Answer Linear
7PP
Your Answer Linear
Question Managers should be effective ________ so that they may influence the
activities of subordinates without dissatisfying them.
Correct Answer leaders
Your Answer leaders
Question The meaning and purpose of control is
Correct Answer knowing exactly what work is to be done , knowing that the work has been
done or being done , knowing immediately of any delays, hold ups
Your Answer knowing exactly what work is to be done , knowing that the work was not
favourable , knowing immediately of any delays, hold ups
Question Which modern trend calls for systematic attempt at controlling ?
Correct Answer Decentralisation
Your Answer Globalisation
Question The larger the organisation, the more easier is the control process with respect
to overall results.
Correct Answer False
Your Answer False
Question Motivating a worker is to create a need and what else on the part of a worker to
better his present performance.
Correct Answer Desire
Your Answer Devotion
Question Under the kinds of motivation, employees are different individually yet, they
all want the following things from the job.
Correct Answer Job security , Congenial associates , Fair wages
Your Answer Job security , Congenial associates , Fair wages
Question The negative type of motivators will include
Correct Answer Fear , Force , Reprimands
Your Answer Fear , Force
Question Valency is the extent to which the outcome of the activity and its success
matters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer True
Your Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question Management is purposeful and what?
Correct Answer Goal oriented
Your Answer Goal oriented
Multiple Choice Single Answer
Question Management exists at which levels of the organization?
Correct Answer All
Your Answer All
True/False
Question Management is just a list of functions.
Correct Answer False
8PP
Your Answer False
True/False
Question Science has no predictive power
Correct Answer False
Your Answer False
True/False
Question Professional management signifies separation of ownership and management.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Communication barriers in the international environment are
Correct Answer Loss by transmission , Loss by poor retention , Poor listening
Your Answer Loss by transmission , Loss by poor retention , Natured evaluation
Match The Following
Question Correct Answer Your Answer
Selective Perception In communication this means that they hear what they want to hear and
ignore other information In communication this means that they hear what they want to hear and
ignore other information
Semantic Distortion This type of communication is said to be deliberate or accidental People
respond to information overload by disregarding certain information
Secrecy There is a large amount of information which is withheld bec' it will cause jealousy
Listening demand full attention and discipline
Oral Communication Frequently used by supervisors at the shop floor and by middle level
managers This type of communication is said to be deliberate or accidental
Select The Blank
Question Service sector has grown because of________.
Correct Answer contracting
Your Answer contracting
Multiple Choice Single Answer
Question What is the meaning of no physical transferability of services?
Correct Answer intangibility
Your Answer intangibility
Multiple Choice Single Answer
Question The service sector has expanded relentlessly in the past decades. Which of the
following events gave it pre-eminence?
Correct Answer explosion of information technology
Your Answer virtual stagnation in agriculture
Multiple Choice Single Answer
Question Which of the options best describes the employment capacity of the retailing sector?
It is the
Correct Answer second largest employer after agriculture
Your Answer second largest employer after agriculture
9PP
Select The Blank
Question The scope for retailing in India is great as it is dominated by the________.
Correct Answer unorganized sector
Your Answer unorganized sector
Multiple Choice Multiple Answer
Question The various departments that an event management company will have are
Correct Answer creative , production , client servicing
Your Answer creative , production , client servicing
True/False
Question Foreign insurance companies can appoint majority directors on the company board.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service , strong hold
of nationalized players
Your Answer new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Single Answer
Question Audit is an effective tool of corporate governance and can act/enable
Correct Answer self-regulation
Your Answer self-regulation
Multiple Choice Multiple Answer
Question The channels through which corporate governance may bear on performance are
activated through several structural and institutional factors as follows
Correct Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Your Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Multiple Choice Multiple Answer
Question The objectives in corporate governance are
Correct Answer growth , stability , shareholders value maximization
Your Answer growth , stability , shareholders value maximization
Select The Blank
Question The concept of corporate governance has been attracting________in India.
Correct Answer public attention
Your Answer public attention
Select The Blank
Question ________organizations have systems, mechanisms and processes in place.
Correct Answer Learning
Your Answer Learning
Multiple Choice Single Answer
Question Name the growing developer and publisher software created by SBU's to handle
product development for each of the segments like child, youth entertainment etc.
Correct Answer Mindscape
Your Answer Mindscape
10PP
Multiple Choice Single Answer
Question People with high EQ understand people's which factor ?
Correct Answer Expectations
Your Answer Expectations
Multiple Choice Multiple Answer
Question EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer drives , impulses , feelings
Your Answer drives , impulses , feelings
Select The Blank
Question Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Select The Blank
Question Henry Fayol finds ________ and responsibility to be related, with the latter arising
from the former.
Correct Answer Authority
Your Answer Authority
Multiple Choice Single Answer
Question Which is the second factor of the 7S model?
Correct Answer Structure
Your Answer Structure
True/False
Question W.Edward Deming introduced quality control in Japan.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question What did chanakya write ?
Correct Answer Arthashastra
Your Answer Arthashastra
True/False
Question India should borrow management skill from other countries but one should never
borrow the use of the mechanical arts and applied sciences Correct Answer False
Your Answer False
True/False
Question Gita has nothing to do with leadership in management
Correct Answer False
Your Answer False
True/False
Question Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question What is lacking in Indian business companies management ?
Correct Answer Professionalism
Your Answer Professionalism
11PP
Multiple Choice Multiple Answer
Question The main strategies adopted by business families for growth are
Correct Answer Raising their capital , Appoint professional manager , Technology upgradation
Your Answer Raising their capital , Appoint professional manager , Technology upgradation
True/False
Question Business families have started spending more on research and development.
Correct Answer True
Your Answer True
Select The Blank
Question Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer Capital
Your Answer Capital
Multiple Choice Single Answer
Question Planning is based on future conditions which are dynamic, hence it is said to be
Correct Answer Flexible
Your Answer Flexible
Multiple Choice Single Answer
Question What is indispensable to accurate internal budgeting and to setting financial and
expansion policies.
Correct Answer Sales forecasting
Your Answer Specific industry forecasts
Multiple Choice Multiple Answer
Question The steps included in the process of MBO are
Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives
Your Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives
Multiple Choice Multiple Answer
Question Some of the limitations of business planning are
Correct Answer Time Consuming , Expensive device , Heavy cost of planning
Your Answer Grievances , Expensive device , Heavy cost of planning
Multiple Choice Multiple Answer
Question The term 'span of control' is also referred to as:
Correct Answer Span of management , Span of supervision , Span of authority
Your Answer Span of management , Span of supervision , Span of authority
Multiple Choice Multiple Answer
Question Principles of effective delegation are:
Correct Answer Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer Train the subordinates , Reward delegation , Appropriate reporting system
True/False
Question Span of management is normally related to organization structure.
Correct Answer True
Your Answer False
Select The Blank
Question Control, like other elements of management process has to be ________ and not an
12PP
emergency operation
Correct Answer continuous
Your Answer corrective
Select The Blank
Question In an organisation the reports that are in the form of graphs, tables etc, are called
________
Correct Answer statistical reports
Your Answer statistical reports
Multiple Choice Single Answer
Question This is a type of motivational technique training given to the groups of managers
themselves so that they may behave with and motivate their subordinates better.
Correct Answer Sensitivity training
Your Answer Management training
Select The Blank
Question Morale is the term usually applied to armed forces during war time and athletics
teams. It refers to team spirit and ________ of people for a common purpose.
Correct Answer togetherness
Your Answer initiative
Match The Following
Question Correct Answer Your Answer
Theory X Both men and boss participate and jointly determine each individual's major areas of
responsibility. People do not have ambitions and they try to shirk responsibility
Theory Y People do not have ambitions and they try to shirk responsibility The average human
beings, under proper conditions, do not shirk responsibility.
MBO technique Autocratic, democratic styles of leadership have their own implications for
employee motivation. Both men and boss participate and jointly determine each individual's major
areas of responsibility.
Leadership Technique The average human beings, under proper conditions, do not shirk
responsibility. Autocratic, democratic styles of leadership have their own implications for
employee motivation.
LIST OF ATTEMPTED QUESTIONS AND ANSWE RS
Multiple Choice Single Answer
Question Profession requires definite period of what?
Correct Answer Learning
Your Answer Learning
Multiple Choice Single Answer
Question Professional managers help organizations in chalking out which type of strategies?
Correct Answer Corporate
Your Answer Corporate
Multiple Choice Multiple Answer
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process
13PP
Multiple Choice Multiple Answer
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology
Multiple Choice Multiple Answer
Question Science as a discipline has the following features
Correct Answer body of organized knowledge , establishes cause and effect relationship
Your Answer body of unorganized knowledge , establishes cause and effect relationship , nonpredictive
Multiple Choice Multiple Answer
Question Any discipline to be called as profession must fulfill the following conditions
Correct Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Your Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Multiple Choice Single Answer
Question What hampers organisational communication ?
Correct Answer Barrier
Your Answer Barrier
Multiple Choice Multiple Answer
Question The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer information gap , disintegration , deviation from performance
Multiple Choice Multiple Answer
Question The activities of the communicator while communicating a message will include,
Correct Answer ideation , encoding , transmission
Your Answer encoding , response
Select The Blank
Question ________ with sympathy can reduce some of the daily frustrations in organised life
and result in better communication.
Correct Answer Listening
Your Answer Listening
Select The Blank
Question Producer services are trade,________communication and financial services.
Correct Answer transport
Your Answer transport
Multiple Choice Single Answer
Question Services need support functions to assist its operation, they are
Correct Answer transport, telecom, power
Your Answer transport, telecom, power
Multiple Choice Single Answer
Question Govt. services would essentially entail
Correct Answer social goods and public administration
Your Answer social goods and public administration
Multiple Choice Single Answer
Question Which of the options mentioned below would be categorized as a Franchisee store?
14PP
Correct Answer Footwear stores
Your Answer Super Markets
Multiple Choice Single Answer
Question What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?
Correct Answer proximity of markets
Your Answer customer preference to brands
Multiple Choice Single Answer
Question An Indian consumer is
Correct Answer one of the most diverse and demanding
Your Answer one of the most diverse and demanding
True/False
Question The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer False
Your Answer True
Match The Following
Question Correct Answer Your Answer
Problems faced by event management industry In addition to the entertainment tax, an event
management company is also required to pay service tax In addition to the entertainment tax, an
event management company is also required to pay service tax
Areas of operations in event management Celebrity management, television events Celebrity
management, television events
Definition of event management Events are the occurrences designed for marketing interests
Events are the occurrences designed for marketing interests
Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas
Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head
Multiple Choice Single Answer
Question Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer interactive
Multiple Choice Single Answer
Question State Bank of India has collaborated with which foreign insurance company?
Correct Answer Cardiff
Your Answer Cardiff
True/False
Question The financial structure is not one of the five channels of corporate governance.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Which ethical concept argues/emphasizes that all mature persons have adequate
capacity to reason and that ethical rules can be desired from such reasons?
Correct Answer Deontological Ethics
Your Answer Demological Ethics
15PP
Select The Blank
Question Unethical acts are a result of________.
Correct Answer Unawareness and insensitivity to issues
Your Answer Unawareness and insensitivity to issues
Select The Blank
Question Loyalty to the________should occupy the place before loyalty to the organization.
Correct Answer country
Your Answer society
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business units share common factors,
like
Correct Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
Multiple Choice Multiple Answer
Question Multiple Choice Multiple Response
Correct Answer Loyalty , Devotion
Your Answer Loyalty , Devotion
Multiple Choice Multiple Answer
Question Peter Drucker is an expert on :
Correct Answer Japanese art , History of technology , History of American statesman
Your Answer Japanese art , History of technology , History of American statesman
Select The Blank
Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice
True/False
Question Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Samartha Ramdas contributed to the conception of administration and management
Correct Answer True
Your Answer True
True/False
Question Indian companies because of confused status have lacked self-confidence.
Correct Answer True
Your Answer True
Select The Blank
Question One of the fears family owned businesses fear is the successful planning to the get
the right person after the business ________.
Correct Answer Pioneer
Your Answer Pioneer
Multiple Choice Single Answer
Question Successful consultants should promote their consultancy through what ?
Correct Answer Network
16PP
Your Answer Network
Multiple Choice Multiple Answer
Question International consultancy is said to be
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Trendy
True/False
Question You should never measure the process and develop tools that will measure your
progress.
Correct Answer False
Your Answer False
Select The Blank
Question ________ provide all types of help required to make the business more efficient and
profitable.
Correct Answer Consultants
Your Answer Consultants
Multiple Choice Multiple Answer
Question The defination of decision involves following characteristics
Correct Answer Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves Mental Process
True/False
Question Decision-Making is a process of making a choice of poor alternatives.
Correct Answer False
Your Answer False
True/False
Question Procedures establish a useful method of doing work and thus it can eliminate friction
between departments.
Correct Answer True
Your Answer True
Select The Blank
Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and
who is to do it.
Correct Answer Planning
Your Answer Planning
Multiple Choice Multiple Answer
Question Functional authority works only when,
Correct Answer Assignment is clarified , The subordinates are allowed to participate ,
Feedback control is established
Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
Multiple Choice Multiple Answer
Question Features of direction would be
Correct Answer Pervasive function , Communication , Continuous process
Your Answer Pervasive function , Communication
Multiple Choice Multiple Answer
Question Some of the external factors that limit control are
Correct Answer govt. policies , market changes , economic changes
17PP
Your Answer govt. policies , market changes , economic changes
Multiple Choice Single Answer
Question David McClelland identified three motives which compare with Maslow's higher
ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3.
Achievement Correct Answer Self-actualisation
Your Answer Self-actualisation
Multiple Choice Multiple Answer
Question Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Security technique , Monetary incentives , Job-based techniques
Multiple Choice Multiple Answer
Question David C Mc Celland identified three motives those are
Correct Answer Affiliation , Power , Achievement
Your Answer Affiliation , Power , Achievement
Match The Following
Question Correct Answer Your Answer
Worker's Desires It includes affection belongings, acceptance, friendship Basic human need of
food, clothing and shelter
Management Desires Safe, healthy working conditions economic security Lowest cost per unit,
Intelligent initiative
Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others
Social or Affiliation Basic human need of food, clothing and shelter It includes affection
belongings, acceptance, friendship
18PP
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Board members should have an independent sense of
judgment.
Correct Answer True
Your Answer
False
True/False
Question
Event management in India is an ancient activity.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer
Process , Relationship
Select The Blank
Question
Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer
Computers
Select The Blank
Question
The ________ principle, which is the inherent process in
organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer
Functional
Multiple Choice Single Answer
Question
It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer
information is basis of control
Multiple Choice Single Answer
Question
Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer Critical path method
Your Answer
Critical path method
Multiple Choice Multiple Answer
Question
Application of general management functions to the insurance
sector is
Correct Answer co-ordinating , controlling , directing
Your Answer
capitalizing
True/False
Question
Lower level managers need EQ most.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service
, strong hold of nationalized players
Your Answer
new players taking over the market , improved customer service
, strong hold of nationalized players
Match The Following
Question
Correct Answer
Your Answer
Service sector is not
licensing system
influenced by this system
licensing system
Functional management
challenges
Management accounting
and taxation
This influences the service
sector
Corporatization of
services
Accountants
Accountants
Reason for expansion of
service sector
Failure to sustain an
advantage in
manufacturing activities
The service sector
dominates the Indian
economy
True/False
Question
Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face
common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value
Select The Blank
Question
Individuals are encouraged to develop________,to speak out, to
challenge actions.
Correct Answer ideas
Your Answer
ideas
Select The Blank
Question
Business ________ is the calculation of probable events to
provide against future.
Correct Answer forecasting
Your Answer
planning
Select The Blank
Question
Being more attuned to the feelings of those you work with is a
benefit of ________.
Correct Answer Emotional Quotient
Your Answer
Emotional Quotient
Multiple Choice Single Answer
Question
Communication forms the link between every individual and
between one group and the other groups, what are the main
facts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer
concepts, opinions
Multiple Choice Multiple Answer
Question
RBI's present report on currency and finance divides the sector
into
Correct Answer consumer services , Govt. services , producer services
Your Answer
consumer services , producer services
True/False
Question
It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.
Correct Answer True
Your Answer
True
True/False
Question
Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer
Big type of organizations
Match The Following
Question
Correct Answer
Your Answer
Leading companies in this Whizcraft Entertainment
sector of event
Ltd, Midas Events,
management
Fountain Head
Whizcraft Entertainment
Ltd, Midas Events,
Fountain Head
Problems faced by event In addition to the
management industry
entertainment tax, an
event management
company is also required
to pay service tax
In addition to the
entertainment tax, an
event management
company is also required
to pay service tax
Areas of operations in
event management
Celebrity management,
television events
Celebrity management,
television events
Definition of event
management
Events are the
Events are the
occurrences designed for occurrences designed for
marketing interests
marketing interests
Select The Blank
Question
If you don't know what you want to achieve, don't call in the
________.
Correct Answer Consultant
Your Answer
Subordinate
True/False
Question
Peter Drucker various publications have sold about 5 -6 million
copies worldwide.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,
responsibility , Frontiers of Management
Your Answer
Frontiers of Management , The practice of management ,
Management, tasks, responsibility
Multiple Choice Single Answer
Question
Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer
F.W.Taylor
Multiple Choice Single Answer
Question
What is the set-up of an organization?
Correct Answer Relationships
Your Answer
Communication
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The major books on social and political analysis by Peter
Drucker are :
Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer
The future of industrial man , The age of discontinuity , Drucker
on Asia
Multiple Choice Single Answer
Question
What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer
Planning report
True/False
Question
Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer
related
Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer
1971
Select The Blank
Question
Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer
entertainment
Select The Blank
Question
Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ of
people for a common purpose.
Correct Answer togetherness
Your Answer
confidence
Multiple Choice Multiple Answer
Question
Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer
examining the organizational environment , examining your
motives , verifying and documenting your information , sticking
to the facts
True/False
Question
Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation
, facilitates change in organisation
Your Answer
ensures stability and balance , secures employees co -operation
, facilitates change in organisation
Select The Blank
Question
A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.
Correct Answer scientific
Your Answer
strategic
Multiple Choice Multiple Answer
Question
The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer
Absenteeism , Grievances
Select The Blank
Question
The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer
Subjectivism
Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face
major fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer
Right successor , Lack of professional management
Multiple Choice Single Answer
Question
The important point to be noted under the definition of learning
organizations is
Correct Answer Development of collective as well as individual learning
Your Answer
Development of collective as well as individual learning
Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in directing
their subordinates ?
Correct Answer Order
Your Answer
Decision
Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer
Transnationals
Multiple Choice Single Answer
Question
What does decoding mean ?
Correct Answer Message interpretation
Your Answer
Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Board members should have an independent sense of judgment.
Correct Answer True
Your Answer
False
True/False
Question
Event management in India is an ancient activity.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer
Process , Relationship
Select The Blank
Question
Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer
Computers
Select The Blank
Question
The ________ principle, which is the inherent process in
organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer
Functional
Multiple Choice Single Answer
Question
It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer
information is basis of control
Multiple Choice Single Answer
Question
Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer Critical path method
Your Answer
Critical path method
Multiple Choice Multiple Answer
Question
Application of general management functions to the insurance
sector is
Correct Answer co-ordinating , controlling , directing
Your Answer
capitalizing
True/False
Question
Lower level managers need EQ most.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service
, strong hold of nationalized players
Your Answer
new players taking over the market , improved customer service
, strong hold of nationalized players
Match The Following
Question
Correct Answer
Your Answer
Service sector is not
licensing system
influenced by this system
licensing system
Functional management
challenges
Management accounting
and taxation
This influences the service
sector
Corporatization of
services
Accountants
Accountants
Reason for expansion of
service sector
Failure to sustain an
advantage in
manufacturing activities
The service sector
dominates the Indian
economy
True/False
Question
Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face
common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value
Select The Blank
Question
Individuals are encouraged to develop________,to speak out, to
challenge actions.
Correct Answer ideas
Your Answer
ideas
Select The Blank
Question
Business ________ is the calculation of probable events to
provide against future.
Correct Answer forecasting
Your Answer
planning
Select The Blank
Question
Being more attuned to the feelings of those you work with is a
benefit of ________.
Correct Answer Emotional Quotient
Your Answer
Emotional Quotient
Multiple Choice Single Answer
Question
Communication forms the link between every individual and
between one group and the other groups, what are the main
facts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer
concepts, opinions
Multiple Choice Multiple Answer
Question
RBI's present report on currency and finance divides the sector
into
Correct Answer consumer services , Govt. services , producer services
Your Answer
consumer services , producer services
True/False
Question
It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.
Correct Answer True
Your Answer
True
True/False
Question
Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer
Big type of organizations
Match The Following
Question
Correct Answer
Your Answer
Leading companies in this Whizcraft Entertainment
sector of event
Ltd, Midas Events,
management
Fountain Head
Whizcraft Entertainment
Ltd, Midas Events,
Fountain Head
Problems faced by event
management industry
In addition to the
entertainment tax, an
event management
company is also required
to pay service tax
In addition to the
entertainment tax, an event
management company is
also required to pay
service tax
Areas of operations in
event management
Celebrity management,
television events
Celebrity management,
television events
Definition of event
management
Events are the
Events are the
occurrences designed for occurrences designed for
marketing interests
marketing interests
Select The Blank
Question
If you don't know what you want to achieve, don't call in the
________.
Correct Answer Consultant
Your Answer
Subordinate
True/False
Question
Peter Drucker various publications have sold about 5 -6 million
copies worldwide.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks, responsibility
, Frontiers of Management
Your Answer
Frontiers of Management , The practice of management ,
Management, tasks, responsibility
Multiple Choice Single Answer
Question
Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer
F.W.Taylor
Multiple Choice Single Answer
Question
What is the set-up of an organization?
Correct Answer Relationships
Your Answer
Communication
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The major books on social and political analysis by Peter
Drucker are :
Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer
The future of industrial man , The age of discontinuity , Drucker
on Asia
Multiple Choice Single Answer
Question
What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer
Planning report
True/False
Question
Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer
related
Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer
1971
Select The Blank
Question
Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer
entertainment
Select The Blank
Question
Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ of
people for a common purpose.
Correct Answer togetherness
Your Answer
confidence
Multiple Choice Multiple Answer
Question
Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer
examining the organizational environment , examining your
motives , verifying and documenting your information , sticking to
the facts
True/False
Question
Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation ,
facilitates change in organisation
Your Answer
ensures stability and balance , secures employees co-operation ,
facilitates change in organisation
Select The Blank
Question
A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.
Correct Answer scientific
Your Answer
strategic
Multiple Choice Multiple Answer
Question
The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer
Absenteeism , Grievances
Select The Blank
Question
The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer
Subjectivism
Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major
fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer
Right successor , Lack of professional management
Multiple Choice Single Answer
Question
The important point to be noted under the definition of learning
organizations is
Correct Answer Development of collective as well as individual learning
Your Answer
Development of collective as well as individual learning
Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in directing
their subordinates ?
Correct Answer Order
Your Answer
Decision
Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer
Transnationals
Multiple Choice Single Answer
Question
What does decoding mean ?
Correct Answer Message interpretation
Your Answer
Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question Some tips for improving written communication would be
Correct Answer Use simple words and phrases , Use short and familiar words , Avoid
unnecessary words
Your Answer Use short and familiar words , Avoid unnecessary words , Use simple
words and phrases
True/False
Question Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer False
Your Answer False
Select The Blank
Question Maharishi Institute of Management has ________ centres in India and
abroad.
Correct Answer 18
Your Answer 20
Multiple Choice Single Answer
Question Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can perform
efficiently and effectively towards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
Multiple Choice Single Answer
Question This is one of the good control system where the system should confirm to
the nature and needs of the activity or position sought to be controlled
Correct Answer Suitability
Your Answer Corrective
Match The Following
Question Correct Answer Your Answer
Decision-making These are the first step leading to the attainment of objectives. This is a
choice whereby a person form a conclusion about a situation
Forecasting These are the goals established towards which the organisation activities are
directed These are tomorrow's expectation, based on yesterday's achievements and today's plans.
Planning These are specific required action or non-actions, allowing no discretion These
are the first step leading to the attainment of objectives.
Objectives These are tomorrow's expectation, based on yesterday's achievements and today's plans. These are the goals established towards which the organisation activities are
directed
Multiple Choice Single Answer
Question Who said, “Management is management of Men, Money, Machinery
Materials and Information?”
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single Answer
Question Indian companies are neither technically nor financially sound, they are
always under the threat of
Correct Answer Takeovers
Your Answer Restructuring
Multiple Choice Single Answer
Question Of which type of knowledge is science a body of?
Correct Answer Organized
Your Answer Specific
Select The Blank
Question ________organizations have systems, mechanisms and processes in place.
Correct Answer Learning
Your Answer Modern
Multiple Choice Multiple Answer
Question The different kinds of relationships for selecting the span of control would be
:
Correct Answer Cross relationship , Direct group , One to one
Your Answer One to one , Cross relationship , Direct group
Select The Blank
Question The process of control is complete only when the organisation take ________
action.
Correct Answer corrective
Your Answer corrective
Match The Following
Question Correct Answer Your Answer
Management Creative Profession
Professional Manager Dynamic Dynamic
Art Skill Creative
Code of Conduct Profession Science
Predictive Power Science Skill
Multiple Choice Single Answer
Question Planning is mainly concerned with looking ahead in the future, what is it that
provides the necessary raw material for correct planning ?
Correct Answer Forecasting
Your Answer Forecasting
Multiple Choice Single Answer
Question How many rules govern Indian and Foreign insurance companies?
Correct Answer 12
Your Answer 13
True/False
Question According to Theory Y, people lack self-motivation and require to be
externally controlled and closely supervised in order to get the maximum output for them.
Correct Answer False
Your Answer True
Multiple Choice Multiple Answer
Question Research into the average Indian buying habits have brought about the
following facts
Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise
, they want attention to be given to all members of their group
Your Answer they prefer to pay in cash , they like to touch and feel the merchandise ,
they want attention to be given to all members of their group
Select The Blank
Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice
Multiple Choice Multiple Answer
Question The names of the experts who have given recent contribution to management
are:
Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker
Your Answer William Ouchi , Elton Mayo , W.Edward Deming
Multiple Choice Single Answer
Question Motivating a worker is to create a need and what else on the part of a worker
to better his present performance.
Correct Answer Desire
Your Answer Devotion
Multiple Choice Multiple Answer
Question Empathy is particularly important today as a component of leadership for the
following
Correct Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
Your Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
True/False
Question Correction of deviations is the point at which control can be seen as a part of
the whole system of management and can be related to other managerial functions.
Correct Answer True
Your Answer True
True/False
Question Decision-making is a primary part of the managerial process.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question What does Maslow propound about the five needs ?
Correct Answer Hierarchy
Your Answer Levels
Multiple Choice Single Answer
Question Who said, “Management is a multiple organ that manages a business,
manages a manager and manages workers and work”?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Select The Blank
Question ________is at the core of corporate governance.
Correct Answer trust
Your Answer audit
Multiple Choice Multiple Answer
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple Answer
Question The service sector has grown because of reasons mentioned below
Correct Answer tendency of distributing specialized knowledge and technology capital
for labour in the manufacturing industry , technology no longer gives a competitive edge
to manufacturing activities in the global scenario , as income increases, consumer
demands for services increase faster than those for goods
Your Answer tendency of distributing specialized knowledge and technology capital
for labour in the manufacturing industry , as income increases, consumer demands for
services increase faster than those for goods , a change in customer demand pattern from
traditional to modern, global stds
True/False
Question The financial structure is not one of the five channels of corporate
governance.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question The activities of the communicator while communicating a message will
include,
Correct Answer ideation , encoding , transmission
Your Answer ideation , encoding , transmission
True/False
Question The service sector has not corporatised itself.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question The service sector has expanded relentlessly in the past decades. Which of
the following events gave it pre-eminence?
Correct Answer explosion of information technology
Your Answer explosion of information technology
Select The Blank
Question Actuary is one who specializes in the________of insurance.
Correct Answer mathematics
Your Answer science
Multiple Choice Multiple Answer
Question The family owned businesses like Tata and Birla, also face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack of professional
management
Your Answer Right successor , Stumbling self confidence , Lack of professional
management
Multiple Choice Multiple Answer
Question The various departments that an event management company will have are
Correct Answer creative , production , client servicing
Your Answer creative , production , client servicing
Select The Blank
Question High morale is likely to be associated with superior motivation and low
morale with ________, and a lack of drive.
Correct Answer frustration
Your Answer stress
Select The Blank
Question Loyalty to the________should occupy the place before loyalty to the
organization.
Correct Answer country
Your Answer society
Multiple Choice Multiple Answer
Question The qualities that matter for International teamwork are,
Correct Answer Mutual respect , Sense of time , Team spirit
Your Answer Mutual respect , Sense of time , Team spirit
Select The Blank
Question In an organisation the reports that are in the form of graphs, tables etc, are
called ________
Correct Answer statistical reports
Your Answer statistical reports
True/False
Question It is said that always lines of communication should be open.
Correct Answer True
Your Answer True
True/False
Question MBO method has been evolved by Peter Drucker (1955).
Correct Answer True
Your Answer True
Select The Blank
Question Consultants must conduct diagnosis to redefine ________.
Correct Answer Problem
Your Answer Projects
Multiple Choice Single Answer
Question The Indian retail sector is behind Taiwan although its retail industry is
estimated to be around $40 billion only, this is because of its
Correct Answer 81% penetration
Your Answer 60% penetration
True/False
Question Event management has to pay only entertainment tax not the service tax.
Correct Answer False
Your Answer True
True/False
Question Service sector in India dominates half of our national income.
Correct Answer True
Your Answer True
Select The Blank
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas
Multiple Choice Single Answer
Question "The structure of consumer demand in India is like an iceberg". What is the
rationale behind this statement?
Correct Answer we see only parts of ready potential on the surface
Your Answer we see only parts of consumers on the surface
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
pp5
Multiple Choice Single Answer
Question Professional managers help organizations in chalking out which type of strategies?
Correct Answer Corporate
Your Answer Corporate
Multiple Choice Multiple Answer
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process
Multiple Choice Multiple Answer
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology
Multiple Choice Multiple Answer
Question The external environmental factors that influence management are
Correct Answer economic changes , political , technological
Your Answer economic changes , political , technological
Multiple Choice Multiple Answer
Question Management is the combination of
Correct Answer arts , science , profession
Your Answer arts , science , profession
Multiple Choice Multiple Answer
Question The features of art is as follows
Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity
Multiple Choice Multiple Answer
Question Any discipline to be called as profession must fulfill the following conditions
Correct Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Your Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Match The Following
Question Correct Answer Your Answer
Management can be applied everywhere Management is universal Management is universal
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybody
can become a manager
Knowledge based decision-making. Instead of intuition Instead of intuition
Professional managers may have only salary-stake Question of accountability of Performance
Question of accountability of Performance
Match The Following
Question Correct Answer Your Answer
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
Management Creative Dynamic
Professional Manager Dynamic Creative
True/False
Question Revenue model is a challenge in the service sector.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question The contribution of the service sector to GDP has been less than proportionate to
Correct Answer employment
Your Answer employment
Select The Blank
Question The scope for retailing in India is great as it is dominated by the________.
Correct Answer unorganized sector
Your Answer unorganized sector
True/False
Question Focus on savings and high bargaining interests of the consumer is an obstacle in
retail development in India.
Correct Answer True
Your Answer True
Select The Blank
Question Events are occurrences designed for ________ interests.
Correct Answer marketing
Your Answer marketing
Multiple Choice Single Answer
Question Which of the following is not an area of operation of event management?
Correct Answer banking
Your Answer banking
Multiple Choice Multiple Answer
Question Name the leading event management companies in India
Correct Answer Midas , Pinnacle , Wizcraft
Your Answer Midas , Pinnacle , Wizcraft
True/False
Question Foreign insurance companies can appoint majority directors on the company board.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Life Insurance Corporation was nationalized by merging how many private insurance
companies?
Correct Answer 245
Your Answer 245
Multiple Choice Multiple Answer
Question In the insurance sector the rules governing the foreign companies
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Multiple Choice Multiple Answer
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service , strong hold
of nationalized players
Your Answer new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Multiple Answer
Question The objectives in corporate governance are
Correct Answer growth , stability , shareholders value maximization
Your Answer growth , stability , shareholders value maximization
Select The Blank
Question Individuals are encouraged to develop________,to speak out, to challenge actions.
Correct Answer ideas
Your Answer ideas
Select The Blank
Question Learning from mistakes is often more powerful than learning from________.
Correct Answer Success
Your Answer Success
Multiple Choice Single Answer
Question What criterion is that which the SBU must meet which is neither too large nor too
small?
Correct Answer Proper size
Your Answer Proper size
Multiple Choice Single Answer
Question What is the authority for the SBU which is delegated to each person heading it, and
can adapt quickly to any environmental change?
Correct Answer Decision-making
Your Answer Decision-making
Multiple Choice Single Answer
Question Intelligence quotient is the measurement of one's ?
Correct Answer Intelligence
Your Answer Intelligence
True/False
Question Decreased productivity is a cost of low IQ.
Correct Answer False
Your Answer False
Select The Blank
Question Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Multiple Choice Multiple Answer
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple Answer
Question Under McKinsey's 7 S model, the soft S's are:
Correct Answer Style , Staff , Skills
Your Answer Style , Staff , Skills
True/False
Question Unity of command means that employees should receive orders from one superior
only.
Correct Answer True
Your Answer True
True/False
Question W.Edward Deming introduced quality control in Japan.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The characteristics of knowledge worker would be
Correct Answer egoistic , right conscious
Your Answer egoistic , right conscious
Select The Blank
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas
Select The Blank
Question It is said that waking and dream world are both illusions, according to vedanta world
as ________.
Correct Answer Maya Mithya
Your Answer Maya Mithya
Multiple Choice Single Answer
Question Successful consultants should promote their consultancy through what ?
Correct Answer Network
Your Answer Network
Multiple Choice Multiple Answer
Question Under the role of management consultant, consultant acts as a
Correct Answer Motivator , Leader , Counselor
Your Answer Motivator , Leader , Counselor
Multiple Choice Single Answer
Question Planning is based on future conditions which are dynamic, hence it is said to be
Correct Answer Flexible
Your Answer Continuous
Multiple Choice Multiple Answer
Question The process of forecasting is based on
Correct Answer Future trends , Current analysis , Past performance
Your Answer Future trends , Current analysis , Past performance
True/False
Question Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Select The Blank
Question Advantage of delegation of authority results in prompt ________.
Correct Answer Decision-making
Your Answer Decision-making
True/False
Question Delegation and decentralization are closely related to each other.
Correct Answer True
Your Answer True
True/False
Question the heart of administration is the directing function.
Correct Answer True
Your Answer True
Select The Blank
Question Maintaining discipline and ________ those who perform properly, is an element of
direction.
Correct Answer controlling
Your Answer rewarding
Select The Blank
Question Managerial function of control is the ________ and correction of performance of
various activities.
Correct Answer measurement
Your Answer measurement
Multiple Choice Single Answer
Question Which modern trend calls for systematic attempt at controlling ?
Correct Answer Decentralisation
Your Answer Decentralisation
Multiple Choice Single Answer
Question "Control maintains the equilibrium between ends and means, output and efforts' by
according to
Correct Answer Peter Drucker
Your Answer Peter Drucker
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question
Some of the popular forecasts are
Correct Answer Specific industry forecast , Demand forecast , Sales
forecast
Your Answer
Demand forecast , Sales forecast , Specific industry
forecast
Select The Blank
Question
There are ________ forces of competition.
Correct Answer Five
Your Answer
Five
Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in
directing their subordinates ?
Correct Answer Order
Your Answer
Order
Match The Following
Question
Definition of
Management
Correct Answer
Your Answer
Management is
management of men,
money, machinery,
materials and
information
Management is
management of men,
money, machinery,
materials and information
Koontz and O'Donell
Peter Drucker
Appley L
Management is the
creation and
maintenance of internal
environment in an
enterprise
Management is a multipurpose organ that
manages a business,
manages workers and
work
Management is
management of people
and not the direction of
things
Management is the
creation and
maintenance of internal
environment in an
enterprise
Management is a multipurpose organ that
manages a business,
manages workers and
work
Management is
management of people
and not the direction of
things
Multiple Choice Single Answer
Question
Whose feelings and difficulties should the manager know
for direction to become effective ?
Correct Answer Subordinates
Your Answer
Subordinates
Select The Blank
Question
________means that private and foreign investors can
participate in the Indian Insurance Sector.
Correct Answer Liberalization
Your Answer
Liberalization
Multiple Choice Multiple Answer
Question
The old control techniques which were used through
years are
Correct Answer Unity of policies , break-even analysis , budgetary control
Your Answer
Unity of policies , break-even analysis , budgetary control
Multiple Choice Single Answer
Question
How many event management companies are there in
Pune?
Correct Answer 215
Your Answer
215
Multiple Choice Multiple Answer
Question
Objectives can be classified as
Correct Answer On the basis of time , On the basis of functions , On the
basis of levels
Your Answer
On the basis of time , On the basis of functions , On the
basis of levels
True/False
Question
Management is the combination of Arts, Science and
profession.
Correct Answer True
Your Answer
True
True/False
Question
Good competitive skills are a potential external
opportunity of learning organizations
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Under the kinds of motivation, employees are different
individually yet, they all want the following things from the
job.
Correct Answer Job security , Congenial associates , Fair wages
Your Answer
Job security , Congenial associates , Fair wages
True/False
Question
Fast food chains are not a corporatised service.
Correct Answer False
Your Answer
False
True/False
Question
Management is always defined as dynamic, universal,
ever-changing subject.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Planning is mainly concerned with looking ahead in the
future, what is it that provides the necessary raw material
for correct planning ?
Correct Answer Forecasting
Your Answer
Forecasting
Select The Blank
Question
________establishes, cause and effect relationship.
Correct Answer science
Your Answer
science
Multiple Choice Multiple Answer
Question
Fredrick Winslow Taylor's Mechanism of scientific
management includes,
Correct Answer Scientific task setting , Planning task setting ,
Standardization of tools
Your Answer
Scientific task setting , Planning task setting ,
Standardization of tools
Multiple Choice Multiple Answer
Question
Management is multidisciplinary, it includes knowledge
from
Correct Answer Psychology , Economics , Maths
Your Answer
Psychology , Economics , Maths
Multiple Choice Single Answer
Question
To which practice is the term "corporate governance"
given?
Correct Answer Management
Your Answer
Management
Multiple Choice Single Answer
Question
The important point to be noted under the definition of
learning organizations is
Correct Answer Development of collective as well as individual learning
Your Answer
Development of collective as well as individual learning
Multiple Choice Single Answer
Question
According to Dr. Chakraborty's in his model II, he
advocates and gives preference to
Correct Answer Wisdom worker
Your Answer
Wisdom worker
True/False
Question
Under pre-requisites of planning performance budgeting is
meaningful without control.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
Which famous management consultancy first adopted the
7 S model?
Correct Answer McKinsey & Co.
Your Answer
McKinsey & Co.
Select The Blank
Question
Many families were running the business with a law
________ stake of 15% to 20%.
Correct Answer Capital
Your Answer
Capital
Select The Blank
Question
A new sector has emerged in modern times, known as
________ management.
Correct Answer event
Your Answer
event
Multiple Choice Multiple Answer
Question
According to Urwick, features of good plan is that which is
Correct Answer sample , balanced , flexible
Your Answer
sample , balanced , flexible
Select The Blank
Question
________ thinks that all knowledge is not subjective and
he is self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer
Knowledge worker
Select The Blank
Question
________ is effective only in big organizations.
Correct Answer Decentralization
Your Answer
Decentralization
Select The Blank
Question
________ helps in adjusting to uncertainties in assessing
work situations and the effective delivery of services even
under worst condition.
Correct Answer Malleability
Your Answer
Malleability
True/False
Question
Financial institutions should maintain a close relationship
to seek a seat on the board.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
This is one of the method of checking performance where
many business executives insist on making frequent visits
to their plants so that they can see for themselves for real
state of affairs
Correct Answer Personal observation
Your Answer
Personal observation
Multiple Choice Single Answer
Question
Companies like Godrej, Infosys are arranging which
sessions for their employees
Correct Answer Yoga
Your Answer
Yoga
Match The Following
Question
Functional management
challenges
Corporatization of
services
Reason for expansion of
service sector
Service sector is not
influenced by this
system
Correct Answer
Your Answer
Management
Management accounting
accounting and taxation and taxation
Accountants
Accountants
Failure to sustain an
advantage in
manufacturing activities
licensing system
Failure to sustain an
advantage in
manufacturing activities
licensing system
Multiple Choice Multiple Answer
Question
Name the tactics used in the intensity of rivalry amongst
existing competitors.
Correct Answer Price competition , Advertising battles , Product
introduction
Your Answer
Price competition , Advertising battles , Product
introduction
Multiple Choice Single Answer
Question
Name one of the disadvantages of strategic business
units
Correct Answer Distortion of information
Your Answer
Distortion of information
Select The Blank
Question
It is said that waking and dream world are both illusions,
according to vedanta world as ________.
Correct Answer Maya Mithya
Your Answer
Maya Mithya
Multiple Choice Multiple Answer
Question
Name the leading event management companies in India
Correct Answer Midas , Pinnacle , Wizcraft
Your Answer
Midas , Pinnacle , Wizcraft
Multiple Choice Multiple Answer
Question
RBI's present report on currency and finance divides the
sector into
Correct Answer consumer services , Govt. services , producer services
Your Answer
consumer services , Govt. services , producer services
True/False
Question
Decreased productivity is a cost of low IQ.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
At which levels of the organization does management
exist?
Correct Answer Top-level
Your Answer
Top-level
Select The Blank
Question
General Insurance corporation was nationalized
in________.
Correct Answer 1972
Your Answer
1972
Select The Blank
Question
Philosophy of scientific management says that science is
not a rule of ________.
Correct Answer Thumb
Your Answer
Thumb
Multiple Choice Multiple Answer
Question
The components of competitive analysis are :
Correct Answer Future goals , Current strategy , Capabilities
Your Answer
Future goals , Current strategy , Capabilities
True/False
Question
Human thoughts are classified under Tamas Rajas and
Hettwa
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Ethical concepts include:
Correct Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
Your Answer
Ethical subjectivism , Consequentialism , Ethics of Virtue
True/False
Question
Direction initiates at the bottom level in the organisation
and follows to top through the hierarchy.
Correct Answer False
Your Answer
False
True/False
Question
Henry Fayol was born in England.
Correct Answer False
Your Answer
False
Score Card
Result for this Assignment
Assignment Date
10/01/2006
Number of Correct Questions
41
Number of Skipped Questions
4
Number of Wrong Questions
6
Total Questions attempted
51
Total Marks obtained
90 Out of 100.
Result
Pass
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question
The service sector has expanded because of the virtual
stagnation of the________sector.
Correct Answer agricultural
Your Answer
agricultural
Select The Blank
Question
________ is one of the major barriers to entry.
Correct Answer Government policy
Your Answer
Government policy
True/False
Question
The financial structure is not one of the five channels of
corporate governance.
Correct Answer False
Your Answer
False
True/False
Question
Wrong medium of communication is a physical barrier.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
How many event management companies are there in Pune?
Correct Answer 215
Your Answer
215
Multiple Choice Single Answer
Question
What is proving that it is EQ more than IQ that underpins many
of the best decisions.
Correct Answer Science
Your Answer
Science
True/False
Question
The contribution of the service sector to the employment
generation has been proportionate.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
What is that the consultant must be able to recognise about the
client's future needs ?
Correct Answer Vision
Your Answer
Vision
Multiple Choice Single Answer
Question
Name one of the factors that govern the span of management.
Correct Answer Type of work
Your Answer
Type of co-ordination
Select The Blank
Question
It is said that, 'Don't follow practices of delegation on ________'.
Correct Answer Paper
Your Answer
Paper
Multiple Choice Multiple Answer
Question
What are the common challenges faced by the retail business?
Correct Answer Special mindset to develop special strategies , Coping with the
change
Your Answer
Special mindset to develop special strategies , Coping with the
change
Multiple Choice Multiple Answer
Question
Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer
examining your motives , verifying and documenting your
information , sticking to the facts
Select The Blank
Question
The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer
Consequentialism
Select The Blank
Question
________ thinks that all knowledge is not subjective and he is
self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer
Knowledge worker
Multiple Choice Single Answer
Question
One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer
Place
Multiple Choice Multiple Answer
Question
Few of the management principles given by Henry Fayol are:
Correct Answer Division of work , Discipline , Authority and responsibility
Your Answer
Division of work , Discipline , Authority and responsibility
Select The Blank
Question
Latest approach signifies organization has a part of ________
system.
Correct Answer Social
Your Answer
Social
Select The Blank
Question
Being ________ requires high level of optimism and persistence
despite rejection.
Correct Answer Self-Motivated
Your Answer
Self-Motivated
True/False
Question
Every manager in an organisation gives direction to his
subordinates as a superior and receives direction as
subordinate from his superior.
Correct Answer True
Your Answer
True
True/False
Question
According to Swami Vivekananda people have intuition or
sacred power to face difficult task.
Correct Answer True
Your Answer
True
True/False
Question
Robert Owen was a railroad builder in America.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face
major fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer
Right successor , Stumbling self-confidence , Lack of
professional management
Select The Blank
Question
Business ethics can be defined as the study of what
is________for the business.
Correct Answer good and right
Your Answer
good and right
Select The Blank
Question
Services need efficient________, transport roads and power
just as much as industry and agriculture.
Correct Answer telecom
Your Answer
telecom
Multiple Choice Single Answer
Question
How many channels are there through which corporate
governance may bear on performance?
Correct Answer five
Your Answer
five
Multiple Choice Single Answer
Question
The code of conduct for a profession should be
Correct Answer Enforceable
Your Answer
Enforceable
Multiple Choice Single Answer
Question
In which type of income class, does the insurance sector have
to face the challenge of making insurance a buying priority?
Correct Answer lower-middle
Your Answer
lower-middle
Multiple Choice Single Answer
Question
The issues of insider trading can be dealt with by keeping a
principle of
Correct Answer Disclosed or desist
Your Answer
Self-regulation
True/False
Question
Gita has nothing to do with leadership in management
Correct Answer False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
Social effectiveness
This component allows
you to settle disputes
amicably
This component allows
you to settle disputes
amicably
Alfred Bennet
He is the father of
intelligence quotient
He is the father of
intelligence quotient
Daniel Goleman
He is an American
Behavioural Scientist
He is an American
Behavioural Scientist
Empathy
It is a component of
It is a component of
leadership due to the
leadership due to the rapid
rapid pace of globalisation pace of globalisation
Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money,
Machinery Materials and Information?”
Correct Answer Anonymous
Your Answer
Anonymous
Multiple Choice Multiple Answer
Question
To be called an SBU, a business unit must meet specific criteria
such as
Correct Answer having a definable group of competitors , having a mission
similar to other SBUs , preparing its own integrated plans
Your Answer
having a definable group of competitors
Multiple Choice Multiple Answer
Question
Peter Druck er is an expert on :
Correct Answer Japanese art , History of technology , History of American
statesman
Your Answer
Japanese art , History of technology , History of American
statesman
Multiple Choice Multiple Answer
Question
Name the factors governing the span of management.
Correct Answer Ability of the manager , Ability of the employees , Geographic
location
Your Answer
Ability of the employees
Match The Following
Question
Correct Answer
Your Answer
Unit of command
This means that
employees should receive
orders from one superior
only
This means that
employees should receive
orders from one superior
only
Scalar chain
Chain of superiors from
the highest to the lowest
ranks
Chain of superiors from
the highest to the lowest
ranks
Equity
Loyalty, devotion on the
part of managers should
be there when dealing
Loyalty, devotion on the
part of managers should
be there when dealing with
with subordinates
Esprit De Corps
subordinates
In union there is strength' In union there is strength'
Multiple Choice Single Answer
Question
At which levels of the organization does management exist?
Correct Answer Top-level
Your Answer
Top-level
Multiple Choice Multiple Answer
Question
EQ is born largely in the neurotransmitters if the brains limbic
system that governs
Correct Answer drives , impulses , feelings
Your Answer
drives , impulses , feelings
True/False
Question
Indian companies because of confused status have lacked selfconfidence.
Correct Answer True
Your Answer
True
True/False
Question
Event management in India is an ancient activity.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Research into the average Indian buying habits have brought
about the following facts
Correct Answer they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members of
their group
Your Answer
they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members of
their group
Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers and
work”?
Correct Answer Peter Drucker
Your Answer
Peter Drucker
Select The Blank
Question
________ is the ability to sense, understand and effectively
apply emotion.
Correct Answer Emotional Intelligence
Your Answer
Emotional Intelligence
Multiple Choice Multiple Answer
Question
The different components of EQ would be
Correct Answer Self-awareness , Emotional management , empathy
Your Answer
Self-awareness , Emotional management , empathy
Select The Blank
Question
Events like trade fairs are handled by government authorities,
for example the biggest concourse under the sun, ________ is
again handled by Allahabad Municipal Corporation.
Correct Answer Kumbhmela
Your Answer
Kumbhmela
Multiple Choice Multiple Answer
Question
The products that are grouped under strategic business units
share common factors, like
Correct Answer underlying technology , the market , the skill
Your Answer
underlying technology , the market , the skill
Multiple Choice Multiple Answer
Question
In the insurance sector the rules governing the foreign
companies
Correct Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Your Answer
are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals working
in groups can perform efficiently and effectively towards the
attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell
PPM
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question Brands are associated with lifestyles and
people's________.
Correct Answer aspirations
Your Answer aspirations
Multiple Choice Multiple Answer
Question In the insurance sector the rules governing the foreign
companies
Correct Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on the
company board
Your Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Select The Blank
Question Under the types of motivators, non-financial motivators
are encouragement, freedom ________.
Correct Answer recognition
Your Answer recognition
Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Multiple Choice Multiple Answer
Question Features of direction would be
Correct Answer Pervasive function , Communication , Continuous
process
Your Answer Pervasive function , Communication , Continuous
process
Multiple Choice Single Answer
Page 1
PPM
Question With globalisation moving ahead companies requires
strategies like joint ventures for example
Correct Answer HDFC - Standard Life
Your Answer Kinetic - Honda
True/False
Question Decision-Making is a process of making a choice of poor
alternatives.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
True/False
Question Henry Fayol was born in England.
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
Multiple Choice Multiple Answer
Question Disadvantages of SBUs are
Correct Answer Over-emphasis on short term performance ,
Distortion of information , Dysfunctional competition among
divisions
Your Answer Dysfunctional competition among divisions , Overemphasis on short term performance , Distortion of information
Page 2
PPM
Select The Blank
Question The ________ appeared in the book, In search of
Excellence.
Correct Answer 7 S model
Your Answer 7 S model
True/False
Question Learning organizations must adopt processes that
encourage interaction across boundaries
Correct Answer True
Your Answer True
Select The Blank
Question ________ learning requires skills for sharing
information and knowledge, particularly implicit knowledge,
assumptions and benefits that are traditionally beneath the surface.
Correct Answer Collective
Your Answer Collective
Multiple Choice Single Answer
Question Management is not just a
Correct Answer Process
Your Answer Process
Multiple Choice Single Answer
Question Management is
Correct Answer Multidisciplinary
Your Answer Interactive
Match The Following
Question Correct Answer Your Answer
Management requires learning Art requires knowledge Art requires
knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authority
Has no centralized rule-making authority
Management is a multipurpose organ That manages a business That
manages a business
Page 3
PPM
Management is understood by performance Management is what
management
does Management is what management does
Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Your Answer Koontz & O `Donell
Multiple Choice Multiple Answer
Question The activities of the communicator while communicating a
message will include,
Correct Answer ideation , encoding , transmission
Your Answer ideation , encoding , transmission
Multiple Choice Single Answer
Question How many central ideas are associated with
consequentialism?
Correct Answer Two
Your Answer Two
Multiple Choice Single Answer
Question Which law states that 'you get what you deserve and not
what you desire'
Correct Answer Law of destiny
Your Answer Law of destiny
True/False
Question Fast food chains are not a corporatised service.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business
units share common factors, like
Correct Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
Page 4
PPM
Multiple Choice Multiple Answer
Question The potential external opportunities faced by an
organization are
Correct Answer falling trade barriers , additional customer
groups , faster market groups
Your Answer additional customer groups , faster market groups ,
falling trade barriers
True/False
Question A budget as a plan of statement of expected results is
expressed in numerical terms.
Correct Answer True
Your Answer True
Select The Blank
Question A set of actions that you start with and must maintain
is also called as ________.
Correct Answer Strategy
Your Answer Strategy
Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous
True/False
Question Direction initiates at the bottom level in the
organisation and follows to top through the hierarchy.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question A procedure has the following advantages
Correct Answer ensures uniformity of action , increases coordination , provides good standard for the manage
Your Answer ensures uniformity of action , increases coordination , provides good standard for the manage
Multiple Choice Single Answer
Question What would be the percentage of equity participation
Page 5
PPM
under the rules governing foreign companies?
Correct Answer 0.26
Your Answer 0.26
Multiple Choice Multiple Answer
Question Characteristics of formal organization are :
Correct Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Your Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Select The Blank
Question Control, like other elements of management process has
to be ________ and not an emergency operation
Correct Answer continuous
Your Answer continuous
Select The Blank
Question Different rates are levied by different states for
________ tax.
Correct Answer entertainment
Your Answer entertainment
Multiple Choice Single Answer
Question Of which type of knowledge is science a body of?
Correct Answer Organized
Your Answer Organized
Multiple Choice Multiple Answer
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved
customer service , strong hold of nationalized players
Your Answer new players taking over the market , improved
customer service , strong hold of nationalized players
Multiple Choice Single Answer
Question Planning is based on future conditions which are
dynamic, hence it is said to be
Correct Answer Flexible
Your Answer Flexible
Select The Blank
Page 6
PPM
Question Organization as an establishment is considered as the
________ aspect of an enterprise.
Correct Answer Physical
Your Answer Physical
Multiple Choice Single Answer
Question The model presented by Dr. Chakraborty shows that Indian
thought has a keynote, that is
Correct Answer Balance
Your Answer Brain
Multiple Choice Single Answer
Question What is one of the most significant inhibitors in
customer preference while purchasing perishable items in retail?
Correct Answer proximity of markets
Your Answer proximity of markets
Multiple Choice Single Answer
Question To which environment is learning environment adaptive?
Correct Answer External
Your Answer External
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
Multiple Choice Multiple Answer
Question Name the flagship companies under the group of "Aditya
Birla"
Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla
Corporation
Your Answer Hindalco , Birla Corporation
True/False
Question "When an insurance policy is sold, a promise is sold".
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The various tools for corporate governance are
Page 7
PPM
Correct Answer audit , professionalism , proper functioning of
the board
Your Answer audit , professionalism , proper functioning of the
board
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative
---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question Management is said to be the combination of three
factors, arts, science and the third is
Correct Answer profession
Your Answer profession
True/False
Question Important ingredients of the service industry are labour
and knowledge.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative
Multiple Choice Single Answer
Question Management is not just a
Correct Answer Process
Your Answer Process
Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Page 8
PPM
Multiple Choice Multiple Answer
Question The defination of decision involves following
characteristics
Correct Answer Involves Rationality , Involves Commitment ,
Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves
Mental Process
Multiple Choice Single Answer
Question What is the reason that Indian Business houses were not
able to take courageous decisions.
Correct Answer stagger or stumbling self-confidence
Your Answer stagger or stumbling self-confidence
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
Multiple Choice Multiple Answer
Question Budgetary control involves budgets such as
Correct Answer sales , production , cash
Your Answer sales , production , cash
Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Your Answer Koontz & O `Donell
Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Multiple Choice Single Answer
Question Who proposed the first theory called the hierarchy of
needs theory ?
Page 9
PPM
Correct Answer Abraham Maslow
Your Answer Abraham Maslow
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
Multiple Choice Multiple Answer
Question The family owned businesses like Tata and Birla, also
face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack
of professional management
Your Answer Right successor , Stumbling self confidence , Lack of
professional management
Multiple Choice Single Answer
Question What is the other important ingredient of hi-tech
service industries, besides labour?
Correct Answer knowledge
Your Answer knowledge
Multiple Choice Multiple Answer
Question Application of general management functions to the
insurance sector is
Correct Answer co-ordinating , controlling , directing
Your Answer co-ordinating , controlling , directing
Multiple Choice Single Answer
Question Which type of transmission of orders help in obtaining
linear behaviour ?
Correct Answer one-way
Your Answer one-way
Multiple Choice Single Answer
Question One of the key features of services is that they are
Correct Answer intangible
Your Answer tangible
Multiple Choice Single Answer
Question The philosophy of Vedanta is compared to which animal in
Page 10
PPM
the dream of the person, who wakes the dreamer and makes you realise
your self discovered reality.
Correct Answer Lion
Your Answer Leopard
Select The Blank
Question Different rates are levied by different states for
________ tax.
Correct Answer entertainment
Your Answer entertainment
True/False
Question Decentralization would be preferred in large sized
units.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The various tools for corporate governance are
Correct Answer audit , professionalism , proper functioning of
the board
Your Answer audit , professionalism , proper functioning of the
board
True/False
Question Good competitive skills are a potential external
opportunity of learning organizations
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Knowledge based decision-making. Instead of intuition Instead of
intuition
Professional managers may have only salary-stake Question of
accountability of Performance Question of accountability of
Performance
Management can be applied everywhere Management is universal
Management is universal
Page 11
PPM
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can
become a manager Anybody can become a manager
True/False
Question An organization consists of individuals in which their
formal roles and structural positions bring them closer.
Correct Answer True
Your Answer True
Select The Blank
Question ________ is a flagship company of Aditya Birla Group.
Correct Answer Hindalco Grasim
Your Answer Hindalco Grasim
Select The Blank
Question Direction is a ________ function performed by all the
managers at all levels of the organisation.
Correct Answer managerial
Your Answer managerial
Multiple Choice Multiple Answer
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Multiple Answer
Question Collective learning requires skills for sharing
information and knowledge and these key skills are
Correct Answer Listening , Mentoring , Observing
Your Answer Listening , Observing
Select The Blank
Page 12
PPM
Question The Aditya Birla Group has an insurance tie up
with________of Canada.
Correct Answer Sun Life
Your Answer Sun Life
True/False
Question Peter Drucker various publications have sold about 5 -6
million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Professional management signifies separation of
ownership and management.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question How many forces of competition are there according to
Michael E. Porter?
Correct Answer Five
Your Answer Five
Select The Blank
Question ________ is practiced like all other managerial
functions at all levels of management
Correct Answer All level exercise
Your Answer All level exercise
Multiple Choice Multiple Answer
Question The different kinds of relationships for selecting the
span of control would be :
Correct Answer One to one , Cross relationship , Direct group
Your Answer One to one , Cross relationship , Direct group
Multiple Choice Single Answer
Question What does office management include?
Correct Answer staffing and equipment of the office
Your Answer staffing and maintainence
True/False
Question 'Span of control' is also referred to as span of
Page 13
PPM
management.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The negative type of motivators will include
Correct Answer Fear , Force , Reprimands
Your Answer Fear , Force , Reprimands
True/False
Question It is said that no company is allowed to deal in life
and non-life insurance as a single entity.
Correct Answer True
Your Answer True
---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question Henry Fayol was trained as a ________ engineer.
Correct Answer Mining
Your Answer Mining
Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Multiple Choice Single Answer
Question Intelligence quotient is the measurement of one's ?
Correct Answer Intelligence
Your Answer Intelligence
Multiple Choice Multiple Answer
Question The factors measuring the morale of the workers and
ascertain whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , No. of accidents , Grievances
Select The Blank
Page 14
PPM
Question ________ degree of delegation is that in which a
superior states a particular task to his subordinates and tells them
to investigate on that task and report back.
Correct Answer Low
Your Answer Low
True/False
Question Event management in India is an ancient activity.
Correct Answer False
Your Answer True
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative
Select The Blank
Question ________ with sympathy can reduce some of the daily
frustrations in organised life and result in better communication.
Correct Answer Listening
Your Answer Listening
Multiple Choice Multiple Answer
Question Management is multidisciplinary, it includes knowledge
from
Correct Answer Psychology , Economics , Maths
Your Answer Psychology , Economics , Maths
True/False
Question It is that top leadership fails to teach the MBO
philosophy largely because, very often it is itself not motivated.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question According to the Consequentialism concept of ethics, an
act which does not maximize value
Correct Answer is not ethically permissible
Your Answer is ethically permissible
Multiple Choice Multiple Answer
Question Every person has different ways and means of performing
Page 15
PPM
art, similarly, every individual has different styles of management
and these are categorized as
Correct Answer Democratic , Autocratic , Beaurocratic
Your Answer Democratic , Autocratic , Beaurocratic
True/False
Question The financial structure is not one of the five channels
of corporate governance.
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Management requires learning Art requires knowledge Art requires
knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authority
Has no centralized rule-making authority
Management is a multipurpose organ That manages a business That
manages a business
Management is understood by performance Management is what
management
does Management is what management does
True/False
Question Decentralization would be preferred in large sized
units.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Page 16
PPM
Your Answer Koontz & O `Donell
Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Multiple Choice Single Answer
Question Before calling a consultant what is it that companies
must prepare
Correct Answer Check list
Your Answer Check list
True/False
Question Posture' and Observance' are not included under
the 'yogic' exercises
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Management is
Correct Answer Multidisciplinary
Your Answer Multidisciplinary
Select The Blank
Question The concept of corporate governance has been
attracting________in India.
Correct Answer public attention
Your Answer public attention
Select The Blank
Question ________ are at a minimum where the morale is high.
Correct Answer Grievances
Your Answer Grievances
Multiple Choice Multiple Answer
Question Functional authority works only when,
Correct Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Your Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Page 17
PPM
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
Select The Blank
Question Producer services are trade,________communication and
financial services.
Correct Answer transport
Your Answer transport
Multiple Choice Single Answer
Question Govt. services would essentially entail
Correct Answer social goods and public administration
Your Answer social goods and public administration
Multiple Choice Single Answer
Question Which of the following is not an area of operation of
event management?
Correct Answer banking
Your Answer banking
True/False
Question 'Span of control' is also referred to as span of
management.
Correct Answer True
Your Answer True
True/False
Question According to Theory Y, people lack self-motivation and
require to be externally controlled and closely supervised in order
to get the maximum output for them.
Correct Answer False
Your Answer False
Select The Blank
Question Being ________ requires high level of optimism and
persistence despite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Page 18
PPM
Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single Answer
Question The important point to be noted under the definition of
learning organizations is
Correct Answer Development of collective as well as individual
learning
Your Answer Development of collective as well as individual
learning
Multiple Choice Multiple Answer
Question The characteristics of knowledge worker would be
Correct Answer egoistic , right conscious
Your Answer egoistic , right conscious
Multiple Choice Multiple Answer
Question Under McKinsey's 7 S model, the soft S's are:
Correct Answer Style , Staff , Skills
Your Answer Style , Staff , Skills
Multiple Choice Multiple Answer
Question Research into the average Indian buying habits have
brought about the following facts
Correct Answer they prefer to pay in cash , they like to touch
and feel the merchandise , they want attention to be given to all
members of their group
Your Answer they prefer to pay in cash , they like to touch and
feel the merchandise
Multiple Choice Multiple Answer
Question Select the guidelines for effective decision making.
Correct Answer Involve subordinates in decision making process ,
Evaluate the results , Adopt a diagnostic approach to decision
making
Your Answer Adopt a diagnostic approach to decision making ,
Involve subordinates in decision making process , Evaluate the
results
Page 19
PPM
Multiple Choice Multiple Answer
Question Elements of effective control are
Correct Answer Understandable , Corrective , Flexible
Your Answer Understandable , Corrective , Flexible
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
Multiple Choice Multiple Answer
Question Under the role of management consultant, consultant acts
as a
Correct Answer Motivator , Leader , Counselor
Your Answer Motivator , Leader , Counselor
Multiple Choice Single Answer
Question Management is not just a
Correct Answer Process
Your Answer Process
---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question Some of the popular forecasts are
Correct Answer Demand forecast , Sales forecast , Specific
industry forecast
Your Answer Demand forecast , Sales forecast
Match The Following
Question Correct Answer Your Answer
Oral Communication Frequently used by supervisors at the shop floor
and by middle level managers Frequently used by supervisors at the
shop floor and by middle level managers
Selective Perception In communication this means that they hear what
they want to hear and ignore other information In communication this
means that they hear what they want to hear and ignore other
information
Page 20
PPM
Semantic Distortion This type of communication is said to be
deliberate or accidental This type of communication is said to be
deliberate or accidental
Secrecy There is a large amount of information which is withheld bec'
it will cause jealousy There is a large amount of information which
is withheld bec' it will cause jealousy
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
True/False
Question In delegation a superior transfer some duties and
responsibilities to his subordinates.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question In the insurance sector the rules governing the foreign
companies
Correct Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on the
company board
Your Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Multiple Choice Multiple Answer
Question The tools and techniques used in learning organizations
are
Correct Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
Page 21
PPM
Your Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
True/False
Question Learning organizations must adopt processes that
encourage interaction across boundaries
Correct Answer True
Your Answer False
Multiple Choice Multiple Answer
Question Corporate governance aims at
Correct Answer better transparency , ethics , accountability
Your Answer better transparency , ambiguity
Multiple Choice Multiple Answer
Question Emotional intelligence is said to be the ability to
sense, understand and effectively apply the power and acumen of
emotions as a source of
Correct Answer information , trust , human energy
Your Answer information , trust , human energy
Multiple Choice Multiple Answer
Question Every person has different ways and means of performing
art, similarly, every individual has different styles of management
and these are categorized as
Correct Answer Democratic , Autocratic , Beaurocratic
Your Answer Democratic , Subjective , Beaurocratic
True/False
Question The service sector has not corporatised itself.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question What is it when you are feeling and being in touch with
subtle feeling about things ?
Correct Answer Self awareness
Your Answer Self awareness
True/False
Question Management has been defined as the creation and
direction of the internal environment in an enterprise
Page 22
PPM
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer Frank Gilberth
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business
units share common factors, like
Correct Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
True/False
Question Important ingredients of the service industry are labour
and knowledge.
Correct Answer True
Your Answer True
Select The Blank
Question Charles Babbage built the first prototype of modern
________.
Correct Answer Computers
Your Answer Computers
Select The Blank
Question The four A's of the service section are
acceptability,________, affordability, availability.
Correct Answer awareness
Your Answer accountability
True/False
Question Management is promotional
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question The issues of insider trading can be dealt with by
keeping a principle of
Correct Answer Disclosed or desist
Your Answer Vision and mission
Page 23
PPM
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative
True/False
Question Management manages a manager and manages machines and
workers
Correct Answer False
Your Answer True
True/False
Question Management is the combination of Arts, Science and
profession.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Select The Blank
Question The service sector has expanded because of the virtual
stagnation of the________sector.
Correct Answer agricultural
Your Answer production
Multiple Choice Single Answer
Question Before calling a consultant what is it that companies
must prepare
Correct Answer Check list
Your Answer Check list
True/False
Question Good competitive skills are a potential external
opportunity of learning organizations
Correct Answer False
Your Answer True
Page 24
PPM
True/False
Question The strategic factor in social integration is the
development and selection of leaders.
Correct Answer True
Your Answer True
True/False
Question Communication in industry is a phase both of
organisation and moral building.
Correct Answer True
Your Answer True
Select The Blank
Question Organization as an establishment is considered as the
________ aspect of an enterprise.
Correct Answer Physical
Your Answer Physical
Multiple Choice Single Answer
Question Successful consultants should promote their consultancy
through what ?
Correct Answer Network
Your Answer Network
Select The Blank
Question ________organizations have systems, mechanisms and
processes in place.
Correct Answer Learning
Your Answer Learning
Multiple Choice Multiple Answer
Question The characteristics of a good consultant should be
Correct Answer Good communication skill , Team spirit ,
Cosmopolitan outlook
Your Answer Team spirit , Good communication skill
Select The Blank
Question Henry Fayol finds ________ and responsibility to be
related, with the latter arising from the former.
Correct Answer Authority
Your Answer Division
Page 25
PPM
Multiple Choice Single Answer
Question A vision statement should have which option among the
following components.
Correct Answer Precise and objective
Your Answer Precise and objective
Match The Following
Question Correct Answer Your Answer
Management requires learning Art requires knowledge Art requires
knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authority
Has no centralized rule-making authority
Management is a multipurpose organ That manages a business That
manages a business
Management is understood by performance Management is what
management
does Management is what management does
Select The Blank
Question Different rates are levied by different states for
________ tax.
Correct Answer entertainment
Your Answer entertainment
Multiple Choice Multiple Answer
Question To be called an SBU, a business unit must meet specific
criteria such as
Correct Answer having a definable group of competitors , having a
mission similar to other SBUs , preparing its own integrated plans
Your Answer having a definable group of competitors , having its
own mission and goals , preparing its own integrated plans
Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
Page 26
PPM
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Your Answer Koontz & O `Donell
Multiple Choice Multiple Answer
Question International consultancy is said to be
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Trendy
Select The Blank
Question The Aditya Birla Group has an insurance tie up
with________of Canada.
Correct Answer Sun Life
Your Answer Sun Life
Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single Answer
Question Which ethical factor argues that there is no universal
set of principles by which to judge mortality?
Correct Answer Ethical Relativism
Your Answer Ethical Relativism
Page 27
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money,
Machinery Materials and Information?”
Correct Answer Anonymous
Your Answer
Anonymous
Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals
working in groups can perform efficiently and effectively
towards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell
Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers and
work”?
Correct Answer Peter Drucker
Your Answer
Peter Drucker
Multiple Choice Single Answer
Question
One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer
Place
Multiple Choice Single Answer
Question
One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer
Legal
Multiple Choice Single Answer
Question
Who called for scientific selection of workers and stressed the
need for training?
Correct Answer Henry L. Gantt
Your Answer
Henry L. Gantt
True/False
Question
Henry Fayol was born in England.
Correct Answer False
Your Answer
True
True/False
Question
There are four hard ‘ S’s in the 7 S Model.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Essentials of a good plan are
Correct Answer must be continuous , should be time bound , must motivate
people
Your Answer
must be continuous , should be time bound , must motivate
people
Multiple Choice Multiple Answer
Question
Factors determining decentralization of authority
Correct Answer uniformity of policy , desire for independence , control
techniques
Your Answer
uniformity of policy , desire for independence , control
techniques
True/False
Question
If you want it done right, do it yourself, is a fallacy
Correct Answer True
Your Answer
False
Multiple Choice Multiple Answer
Question
Basic elements of control would be
Correct Answer setting standards of performance , measurement of
performance , comparison of performance with standard of
performance
Your Answer
setting standards of performance , measurement of
performance , comparison of performance with standard of
performance
Multiple Choice Single Answer
Question
Without an efficient what can, direction not be fully effective?
Correct Answer Control
Your Answer
Motivation
Multiple Choice Multiple Answer
Question
The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programme
evaluation and review technique
Your Answer
management audit , Critical path method , Programme
evaluation and review technique
Multiple Choice Multiple Answer
Question
Elements of direction are
Correct Answer maintaining discipline , motivation of subordinates , rewarding
good performance
Your Answer
maintaining discipline , motivation of subordinates , rewarding
good performance
Multiple Choice Single Answer
Question
Co-ordination should not be what?
Correct Answer Rigid
Your Answer
Restricted
Match The Following
Question
Leadership is a process
of influencing whom?
Correct Answer
Your Answer
People
People
What type of influences Negative
do hard-boiled autocrats
use?
Negative
The leader who gives
little or no direction is
called?
Laissez-Faire
Laissez-Faire
What do you invite when Dissent
your people are afraid to
speak out?
Dissent
Who should Leaders
trust?
Subordinates.
Subordinates.
Multiple Choice Single Answer
Question
Employees will be judged on how they will meet or exceed
which well-defined criteria?
Correct Answer Performance
Your Answer
Goals
Multiple Choice Multiple Answer
Question
The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer
True/False
information gap , disintegration , deviation from performance
Question
Information gaps create a communication barrier.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
The following are the services which are corporatized
Correct Answer banking , insurance , hospitals
Your Answer
banking , insurance , hospitals
Multiple Choice Single Answer
Question
What type of industry is event management in India?
Correct Answer One Off
Your Answer
Multiple Off
True/False
Question
International artists performance in India is diminishing in
recent times.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The channels through which corporate governance may bear
on performance are
Correct Answer managerial incentives , disciplining , corporate restructuring
Your Answer
managerial incentives , disciplining
Match The Following
Question
Correct Answer
Your Answer
Ethics is concerned with And right for society
what is good
And right for society
Business ethics can thus As the study of what is
be defined
good and right for the
business
As the study of what is
good and right for the
business
Ethical relativism argues by which to judge
that there is no universal morality
set of principles
by which to judge morality
Virtual acts are done
willfully
And not by chance
And not by chance
Determine the type of
wrongdoing involved
And to whom it should be And to whom it should be
reported
reported
Multiple Choice Single Answer
Question
What type of ethics emphasize that all mature persons have
adequate capacity to reason?
Correct Answer Deontological ethics
Your Answer
Deontological ethics
Multiple Choice Multiple Answer
Question
Key ethical principles include the following
Correct Answer fulfilling commitments , caring and compassion , being
accountable for decision
Your Answer
fulfilling commitments , caring and compassion , being
accountable for decision
True/False
Question
Ethical problems result in dilemmas for business managers.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
What requires a high level of optimism and persistence
despite rejection?
Correct Answer Self Motivation
Your Answer
Self Motivation
True/False
Question
EQ was first brought to attention by Benott Simon .
Correct Answer False
Your Answer
False
True/False
Question
A wisdom worker is one who focuses on self-control.
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
For survival Indian business families are raising their capital
to which zone?
Correct Answer Comfort
Your Answer
Safe
Multiple Choice Multiple Answer
Question
The liberalization and globalization has lead to restructuring
of industry through
Correct Answer merger , outsourcing , downsizing
Your Answer
merger , outsourcing , division
True/False
Question
Morale is a state of mind and emotions affecting the attitude
to work.
Correct Answer True
Your Answer
True
Select The Blank
Question
________ is a scientific process of looking ________, which
is based on past performance
Correct Answer Forecasting
Your Answer
Forecasting
Correct Answer forward
Your Answer
forward
Select The Blank
Question
________ is a continuous activity in which the ________ are
instructed to carry out the particular assignment.
Correct Answer Training
Your Answer
Training
Correct Answer subordinates
Your Answer
subordinates
Select The Blank
Question
One of the ________ of direction is of ________
communication.
Correct Answer principles
Your Answer
principles
Correct Answer effective
Your Answer
effective
Select The Blank
Question
By putting inter-dependent ________ under one ________
coordination is ensured.
Correct Answer units
Your Answer
units
Correct Answer boss
Your Answer
Owner
Select The Blank
Question
________ divide work into specialized ________.
Correct Answer Managers
Your Answer
Managers
Correct Answer functions
Your Answer
functions
Select The Blank
Question
Organizational morale is basically a ________ condition of
groups and ________.
Correct Answer mental
Your Answer
Emotional
Correct Answer individuals
Your Answer
individuals
Select The Blank
Question
The level of ________ affect an individual’s ________.
Correct Answer satisfaction
Your Answer
satisfaction
Correct Answer morale
Your Answer
morale
Select The Blank
Question
An important ________ in retailing is the battle of ________
Correct Answer trend
Your Answer
trend
Correct Answer Formats
Your Answer
Formats
Select The Blank
Question
Learning ________ is the organizational ________ that
nurtures learning.
Correct Answer Culture
Your Answer
Culture
Correct Answer climate
Your Answer
climate
Multiple Choice Multiple Answer
Question
The aspects of corporate governance are
Correct Answer attracting public attention , indispensable , trust
Your Answer
attracting public attention , indispensable , trust
Multiple Choice Single Answer
Question
EQ refers to the qualities of people who do what in real life?
Correct Answer Excel
Your Answer
Excel
Multiple Choice Single Answer
Question
Companies seeking to improve have taken a plethora of
initiatives such as:
Correct Answer R & D
Your Answer
TQM
True/False
Question
Learning organizations must develop collective as well as
individual learning.
Correct Answer True
Your Answer
True
1
Multiple Choice Single Answer
Question Who said, “Management is management of Men, Money, Machinery
Materials and Information?”
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single Answer
Question Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of group
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
Multiple Choice Single Answer
Question Who said, “Management is a multiple organ that manages
business, manages a manager and manages workers and work”?
Correct Answer Peter Drucker
Your Answer Peter Drucker
True/False
Question Profession needs certificate of practice
Correct Answer True
Your Answer True
True/False
Question Management is the combination of Arts,Science and Profession.
Correct Answer True
Your Answer True
Match The Following
Question
Some of the popular
forecasts are sales
forecasts
Planning is defined as
a long look ahead
Planning makes
companies competitive
Planning depends on
authenticity
Planning should not be
rigid
Correct Answer
Your Answer
And production trends
And production trends
And a broad look
around & a searching
look within
And it reduces cost
And a broad look
around & a searching
look within
And it reduces cost
And reliability of
information
It must have an
inbuilt controlling
process
And reliability of
information
It must have an
inbuilt controlling
process
Multiple Choice Single Answer
Question What type of control is most important for effective
delegation?
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Single Answer
2
Question Direction helps utilize what?
Correct Answer Capabilities
Your Answer Capabilities
Multiple Choice Single Answer
Question Who said, direction in business is similar to strategy in
war?
Correct Answer Seymour
Your Answer Seymour
Multiple Choice Multiple Answer
Question Elements of effective control are
Correct Answer understandable , corrective , flexible
Your Answer understandable , corrective , flexible
Multiple Choice Multiple Answer
Question Limitations of control would be
Correct Answer external factors , difficulty in setting standards ,
variation and its causes
Your Answer external factors , difficulty in setting standards ,
variation and its causes
True/False
Question Direction helps explore the talents of individuals.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question The best leader is someone who is?
Correct Answer Cool
Your Answer Risky
Multiple Choice Multiple Answer
Question The democratic or participative leadership style the leader
tries to lead mainly through
Correct Answer Persuasion , example
Your Answer Persuasion , example
True/False
Question The 3-needs theory is about motivators in an organization.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The different types of barriers to communication are
Correct Answer physical , psychological , semantic barriers
Your Answer physical , psychological , semantic barriers
Multiple Choice Multiple Answer
Question Principles of effective communication would be
Correct Answer clear in use of language , attentive listening , use of
right medium
Your Answer clear in use of language , attentive listening , use of
right medium
Multiple Choice Multiple Answer
3
Question The activities of the communicator while communicating a
message will include
Correct Answer ideation , encoding , transmission
Your Answer ideation , encoding , transmission
True/False
Question An Indian shopper does not see shopping as an end in itself.
Correct Answer False
Your Answer True
Multiple Choice Single Answer
Question What is event management?
Correct Answer Interactive advertising
Your Answer Interactive advertising
Multiple Choice Single Answer
Question Life Insurance Corporation was nationalized in 1956 by
merging how many private insurance companies?
Correct Answer 245
Your Answer 245
True/False
Question Planning is the primary management function of insurance
companies
Correct Answer True
Your Answer True
True/False
Question A level playing field is an unlikely factor of success for
insurance sector.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question How many channels are there through which corporate
governance may bear on performance?
Correct Answer Five
Your Answer Five
True/False
Question Audit can act as a self regulation enabler
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Examples of ethics of virtue are as follows
Correct Answer courage , generosity , tolerance
Your Answer courage , generosity , tolerance
True/False
Question Ethical relativism argues that there are universal set of
principles to judge morality.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
4
Question Which if the following criteria should a business meet to be
called an SBU?
Correct Answer All of these
Your Answer All of these
Multiple Choice Single Answer
Question Companies must calculate what else about consultancy?
Correct Answer Costs
Your Answer Costs
Multiple Choice Single Answer
Question Which of the following act as general motivators?
Correct Answer All of these
Your Answer Promotion
True/False
Question Individuals normally desire a degree of independence.
Correct Answer True
Your Answer True
Select The Blank
Question _______ offer a definite ________ to the planning process.
Correct Answer Rules
Your Answer Rules
Correct Answer direction
Your Answer direction
Select The Blank
Question A ________ should always be clear about what is to be
________ to subordinates.
Correct Answer superior
Your Answer superior
Correct Answer delegated
Your Answer delegated
Select The Blank
Question Control is ________ to decision-________.
Correct Answer Basic
Your Answer Basic
Correct Answer making
Your Answer making
Select The Blank
Question Theory Y assumes that people will exercise self-________ and
control towards achieving ________ they are committed to.
Correct Answer direction
Your Answer direction
Correct Answer objectives
Your Answer objectives
Select The Blank
5
Question ________ services comprise of social and personal services
and ________.
Correct Answer Consumer
Your Answer Consumer
Correct Answer hotels
Your Answer hotels
Select The Blank
Question A favorable factor for retail ________ is reduction of
________ duties.
Correct Answer growth
Your Answer growth
Correct Answer customs
Your Answer Import
Select The Blank
Question ________ is one of the ________ companies in event
management.
Correct Answer Whizzcraft
Your Answer Whizzcraft
Correct Answer Leading
Your Answer Leading
Select The Blank
Question ________ insurance companies holding is restricted to
________.
Correct Answer International
Your Answer International
Correct Answer 26 %
Your Answer 26 %
Select The Blank
Question An objective of corporate governance is ________ of ________
value.
Correct Answer enhancement
Your Answer enhancement
Correct Answer shareholder
Your Answer shareholder
Multiple Choice Single Answer
Question People with high EQ understand People's what?
Correct Answer Expectation
Your Answer Expectation
Multiple Choice Multiple Answer
Question Emotional intelligence is said to be the ability to sense,
understand and effectively apply the power and acumen of emotions as a
source of
Correct Answer information , trust , human energy
Your Answer information , trust , human energy
Multiple Choice Multiple Answer
6
Question EQ is born largely in the neurotransmitters if the brains
limbic system that governs
Correct Answer feelings , impulses , drives
Your Answer feelings , impulses , drives
Match The Following
Question
Correct Answer
Your Answer
EQ refers to the
qualities
That mark the people
who excel in real life
That mark the people
who excel in real life
Science is proving
that EQ more than IQ
Underpins many of the
best decisions
Underpins many of the
best decisions
Emotional distress
shrinks working memory
And so diminishes the
ability to think
clearly
And persistence
despite rejection
And so diminishes the
ability to think
clearly
And persistence
despite rejection
Being able to sense
what others are
feeling
Being able to sense
what others are
feeling
self-motivation
requires a high level
of optimism
Empathy involves
reading unstated
emotional cues
Multiple Choice Multiple Answer
Question The potential internal strength of an organization could be
Correct Answer adequate financial resources , superior technological
skills , cost advantages
Your Answer adequate financial resources , superior technological
skills , cost advantages
Multiple Choice Multiple Answer
Question To be called an SBU, a business unit must meet specific
criteria
Correct Answer have definable group of competitors , have its own
mission , prepare its own integrated plans
Your Answer have definable group of competitors , have its own
mission, prepare its own integrated plans
Multiple Choice Multiple Answer
Question What are some of the challenges faced by retail sector?
Correct Answer Looking beyond price , The people factor , The
technological edge
Your Answer Looking beyond price , The people factor , The
technological edge
Correct Answer :-Vision Statement
The contribution of the service sector to the employment generation has been proportionate.
Correct Answer :-False
One of the internal environment factors that influences management is
Correct Answer :-Place
The heart of administration is the directing function.
Correct Answer :-True
A mental condition of a egoistic man where his demands are never fulfilled is also referred to as ________.
Correct Answer :-Restless equilibrium
It is said that no company is allowed to deal in life and non-life insurance as a single entity.
Correct Answer :-True
To establish contact with the creator ________ helps us to transfer our minds and reach at the goal.
Correct Answer :-Yogic processes, social norms and values
Service sector in India dominates half of our national income.
Correct Answer :-True
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer :-False
Most Indian business houses go for restructuring exercise, through :Correct Answer :-Demerger , Merger , Takeover
________ acts are done willfully and not by chance.
Correct Answer :-Virtuous
The factors which should be included on the part of managers when dealing with subordinates are :Correct Answer :-Loyalty , Devotion
The service sector has grown because of reasons mentioned below:Correct Answer :-Tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry ,
Technology no longer gives a competitive edge to manufacturing activities in the global scenario , As income increases, consumer demands
faster than those for goods
The different types of motivators would be :Correct Answer :-Positive , External , Financial
The technique of control is associated with planning, as a part of scientific management.
Correct Answer :-True
Business ethics can be defined as the study of what is ________ for the business.
Correct Answer :-Good and right
The Indian consumer does not see shopping as an end in itself.
Correct Answer :-False
Board members should have an independent sense of judgment.
Correct Answer :-True
Event management in India is an ancient activity.
Correct Answer :-False
Organizing is defined in different ways, viz.
Correct Answer :-Process , Relationship , Corporate citizen
Charles Babbage built the first prototype of modern ________.
Correct Answer :-Computers
The ________ principle, which is the inherent process in organization through which authority, the antecedent cocoordinative
principle, permeates the entire organized structure.
Correct Answer :-Scalar
It is said that 'Delegation is the key to control' and
Correct Answer :-information is guide to control
Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer :-Critical path method
Application of general management functions to the insurance sector is
Correct Answer :-co-ordinating , controlling , directing
Lower level managers need EQ most.
Correct Answer :-False
Certain important motivational techniques are
Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques
Future of Insurance sector would be
Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
Procedures establish a useful method of doing work and thus it can eliminate friction between departments.
Correct Answer :-True
In the complex new liberalized economy business families face common problems such as
Correct Answer :-Unproductive labour , Falling share value , Transnational attach
Individuals are encouraged to develop________,to speak out, to challenge actions.
Correct Answer :-ideas
Business ________ is the calculation of probable events to provide against future.
Correct Answer :-forecasting
Being more attuned to the feelings of those you work with is a benefit of ________.
Correct Answer :-Emotional Quotient
Communication forms the link between every individual and between one group and the other groups, what are the main facts
which flow through individuals at various levels.
Correct Answer :-concepts, opinions
RBI's present report on currency and finance divides the sector into
Correct Answer :-consumer services , Govt. services , producer services
It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated.
Correct Answer :-True
Pursuit of excellence is an ethical principle.
Correct Answer :-True
Delegation is required in which type of organization?
Correct Answer :-All type of organizations
If you don't know what you want to achieve, don't call in the ________.
Correct Answer :-Consultant
Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer :-True
Name the books on management written by Peter Drucker.
Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management
Who is primarily known for his Time and motion studies?
Correct Answer :-Frank Gilberth
What is the set-up of an organization?
Correct Answer :-Relationships
The major books on social and political analysis by Peter Drucker are :
Correct Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
What can act as a self-regulation enabler?
Correct Answer :-Audit
Demand forecast is one of the popular forecasts.
Correct Answer :-True
Of which kind of advertising is event a form?
Correct Answer :-interactive
General Insurance corporation was nationalized in________.
Correct Answer :-1972
Different rates are levied by different states for ________ tax.
Correct Answer :-entertainment
Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of
Correct Answer :-togetherness
Steps to be taken into consideration while whistle blowing are:
Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts
Actuary is one who specializes in the mathematics of insurance.
Correct Answer :-True
Few of the benefits of direction are
Correct Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation
A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________.
Correct Answer :-scientific
The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer :-Consequentialism
The important point to be noted under the definition of learning organizations is
Correct Answer :-Development of collective as well as individual learning
What is the fundamental tool employed by managers in directing their subordinates ?
Correct Answer :-Order
Where is the attack on business families coming from
Correct Answer :-Transnationals
What does decoding mean ?
Correct Answer :-Message interpretation
Management is purposeful and what?
Correct Answer :-Goal oriented
Management exists at which levels of the organization?
Correct Answer :-All
Management is just a list of functions.
Correct Answer :-False
Science has no predictive power
Correct Answer :-False
Professional management signifies separation of ownership and management.
Correct Answer :-True
Communication barriers in the international environment are
Correct Answer :-Loss by transmission , Loss by poor retention , Poor listening
Service sector has grown because of________.
Correct Answer :-contracting
What is the meaning of no physical transferability of services?
Correct Answer :-intangibility
Which of the options best describes the employment capacity of the retailing sector? It is the
Correct Answer :-second largest employer after agriculture
The scope for retailing in India is great as it is dominated by the________.
Correct Answer :-unorganized sector
The various departments that an event management company will have are
Correct Answer :-creative , production , client servicing
Foreign insurance companies can appoint majority directors on the company board.
Correct Answer :-False
Audit is an effective tool of corporate governance and can act/enable
Correct Answer :-self-regulation
The channels through which corporate governance may bear on performance are
activated through several structural and institutional factors as follows
Correct Answer :-legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.
The objectives in corporate governance are
Correct Answer :-growth , stability , shareholders value maximization
The concept of corporate governance has been attracting________in India.
Correct Answer :-public attention
________organizations have systems, mechanisms and processes in place.
Correct Answer :-Learning
Name the growing developer and publisher software created by SBU's to handle product development for each of the segments
like child, youth entertainment etc.
Correct Answer :-Mindscape
People with high EQ understand people's which factor ?
Correct Answer :-Expectations
EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer :-drives , impulses , feelings
Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer :-Self-Motivated
Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.
Correct Answer :-Authority
Which is the second factor of the 7S model?
Correct Answer :-Structure
W.Edward Deming introduced quality control in Japan.
Correct Answer :-True
What did chanakya write ?
Correct Answer :-Arthashastra
India should borrow management skill from other countries but one should never borrow the use of the mechanical arts and
Correct Answer :-False
Gita has nothing to do with leadership in management
Correct Answer :-False
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer :-False
What is lacking in Indian business companies management ?
Correct Answer :-Professionalism
The main strategies adopted by business families for growth are
Correct Answer :-Raising their capital , Appoint professional manager , Technology upgradation
Business families have started spending more on research and development.
Correct Answer :-True
Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer :-Capital
Planning is based on future conditions which are dynamic, hence it is said to be
Correct Answer :-Flexible
What is indispensable to accurate internal budgeting and to setting financial and expansion policies.
Correct Answer :-Sales forecasting
The steps included in the process of MBO are
Correct Answer :-Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives
Some of the limitations of business planning are
Correct Answer :-Time Consuming , Expensive device , Heavy cost of planning
The term 'span of control' is also referred to as:
Correct Answer :-Span of management , Span of supervision , Span of authority
Principles of effective delegation are:
Correct Answer :-Train the subordinates , Reward delegation , Appropriate reporting system
Span of management is normally related to organization structure.
Correct Answer :-True
Control, like other elements of management process has to be ________ and not an
emergency operation
Correct Answer :-continuous
In an organisation the reports that are in the form of graphs, tables etc, are called ________
Correct Answer :-statistical reports
This is a type of motivational technique training given to the groups of managers themselves so that they may behave with and
motivate their subordinates better.
Correct Answer :-Sensitivity training
Profession requires definite period of what?
Correct Answer :-Learning
Professional managers help organizations in chalking out which type of strategies?
Correct Answer :-Corporate
Features of Management are as follows
Correct Answer :-goal oriented , universal , continuous process
Management is multidisciplinary, it includes knowledge/ information from
Correct Answer :-economics , maths , psychology
Science as a discipline has the following features
Correct Answer :-body of organized knowledge , establishes cause and effect relationship
Any discipline to be called as profession must fulfill the following conditions
Correct Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct
What hampers organisational communication ?
Correct Answer :-Barrier
The lack of communication leads to
Correct Answer :-information gap , disintegration , deviation from performance
The activities of the communicator while communicating a message will include,
Correct Answer :-ideation , encoding , transmission
________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication.
Correct Answer :-Listening
Producer services are trade,________communication and financial services.
Correct Answer :-transport
Services need support functions to assist its operation, they are
Correct Answer :-transport, telecom, power
Govt. services would essentially entail
Correct Answer :-social goods and public administration
Which of the options mentioned below would be categorized as a Franchisee store?
Correct Answer :-Footwear stores
What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail?
Correct Answer :-proximity of markets
An Indian consumer is
Correct Answer :-one of the most diverse and demanding
The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer :-False
State Bank of India has collaborated with which foreign insurance company?
Correct Answer :-Cardiff
The financial structure is not one of the five channels of corporate governance.
Correct Answer :-False
Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be
desired from such reasons?
Correct Answer :-Deontological Ethics
Unethical acts are a result of________.
Correct Answer :-Unawareness and insensitivity to issues
Loyalty to the________should occupy the place before loyalty to the organization.
Correct Answer :-country
Peter Drucker is an expert on :
Correct Answer :-Japanese art , History of technology , History of American statesman
Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer :-Practice
Samartha Ramdas contributed to the conception of administration and management
Correct Answer :-True
Indian companies because of confused status have lacked self-confidence.
Correct Answer :-True
One of the fears family owned businesses fear is the successful planning to the get the right person after the business ________.
Correct Answer :-Pioneer
Successful consultants should promote their consultancy through what ?
Correct Answer :-Network
International consultancy is said to be
Correct Answer :-Glamorous , Challenging , Trendy
You should never measure the process and develop tools that will measure your progress.
Correct Answer :-False
________ provide all types of help required to make the business more efficient and profitable.
Correct Answer :-Consultants
The defination of decision involves following characteristics
Correct Answer :-Involves Rationality , Involves Commitment , Involves Mental Process
Decision-Making is a process of making a choice of poor alternatives.
Correct Answer :-False
As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it.
Correct Answer :-Planning
Functional authority works only when,
Correct Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Features of direction would be
Correct Answer :-Pervasive function , Communication , Continuous process
Some of the external factors that limit control are
Correct Answer :-govt. policies , market changes , economic changes
David McClelland identified three motives which compare with Maslow's higher
ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement Correct Answer :-Self-actualisation
Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled is known as
Correct Answer :-Critical path method
Name the books on management written by Peter Drucker.
Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management
General Insurance corporation was nationalized in________.
Correct Answer :-1972
Some tips for improving written communication would be
Correct Answer :-Use simple words and phrases , Use short and familiar words , Avoid unnecessary words
Maharishi Institute of Management has ________ centres in India and
abroad.
Correct Answer :-18
This is one of the good control system where the system should confirm to
the nature and needs of the activity or position sought to be controlled
Correct Answer :-Suitability
Indian companies are neither technically nor financially sound, they are always under the threat of
Correct Answer :-Takeovers
Of which type of knowledge is science a body of?
Correct Answer :-Organized
The process of control is complete only when the organisation take ________ action.
Correct Answer :-corrective
How many rules govern Indian and Foreign insurance companies?
Correct Answer :-12
According to Theory Y, people lack self-motivation and require to be externally controlled and closely supervised in order to get
the maximum output for them.
Correct Answer :-False
Research into the average Indian buying habits have brought about the following facts
Correct Answer :-they prefer to pay in cash , they like to touch and feel the merchandise
, they want attention to be given to all members of their group
The names of the experts who have given recent contribution to management are:
Correct Answer :-William Ouchi , W.Edward Deming , Peter F.Drucker
Motivating a worker is to create a need and what else on the part of a worker to better his present performance.
Correct Answer :-Desire
Empathy is particularly important today as a component of leadership for the following
Correct Answer :-rapid pace of globalisation , increasing use of teams , growing need to retain talent
Correction of deviations is the point at which control can be seen as a part of the whole system of management and can be
related to other managerial functions.
Correct Answer :-True
Decision-making is a primary part of the managerial process.
Correct Answer :-True
What does Maslow propound about the five needs ?
Correct Answer :-Hierarchy
________is at the core of corporate governance.
Correct Answer :-trust
The experts who dealt in Behavioral Sciences are :
Correct Answer :-Max Weber , Vilfredo Pareto , Elton Mayo
The activities of the communicator while communicating a message will include,
Correct Answer :-ideation , encoding , transmission
The service sector has not corporatised itself.
Correct Answer :-False
The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence?
Correct Answer :-explosion of information technology
Actuary is one who specializes in the________of insurance.
Correct Answer :-mathematics
High morale is likely to be associated with superior motivation and low morale with ________, and a lack of drive.
Correct Answer :-frustration
The qualities that matter for International teamwork are,
Correct Answer :-Mutual respect , Sense of time , Team spirit
MBO method has been evolved by Peter Drucker (1955).
Correct Answer :-True
Consultants must conduct diagnosis to redefine ________.
Correct Answer :-Problem
The Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only, this is because of
Correct Answer :-81% penetration
Event management has to pay only entertainment tax not the service tax.
Correct Answer :-False
The purpose of life is to raise from ________ to rajas
Correct Answer :-Tamas
"The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?
Correct Answer :-we see only parts of ready potential on the surface
The external environmental factors that influence management are
Correct Answer :-economic changes , political , technological
Management is the combination of
Correct Answer :-arts , science , profession
The features of art is as follows
Correct Answer :-skill , knowledge , creativity
Revenue model is a challenge in the service sector.
Correct Answer :-True
The contribution of the service sector to GDP has been less than proportionate to
Correct Answer :-employment
Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.
Correct Answer :-True
Events are occurrences designed for ________ interests.
Correct Answer :-marketing
Which of the following is not an area of operation of event management?
Correct Answer :-banking
Name the leading event management companies in India
Correct Answer :-Midas , Pinnacle , Wizcraft
Life Insurance Corporation was nationalized by merging how many private insurance companies?
Correct Answer :-245
In the insurance sector the rules governing the foreign companies
Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board
What criterion is that which the SBU must meet which is neither too large nor too small?
Correct Answer :-Proper size
What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any environmental
Correct Answer :-Decision-making
Intelligence quotient is the measurement of one's ?
Correct Answer :-Intelligence
Decreased productivity is a cost of low IQ.
Correct Answer :-False
Under McKinsey's 7 S model, the soft S's are:
Correct Answer :-Style , Staff , Skills
Unity of command means that employees should receive orders from one superior only.
Correct Answer :-True
The characteristics of knowledge worker would be
Correct Answer :-egoistic , right conscious
It is said that waking and dream world are both illusions, according to vedanta world
as ________.
Correct Answer :-Maya Mithya
Under the role of management consultant, consultant acts as a
Correct Answer :-Motivator , Leader , Counselor
The process of forecasting is based on
Correct Answer :-Future trends , Current analysis , Past performance
Advantage of delegation of authority results in prompt ________.
Correct Answer :-Decision-making
Delegation and decentralization are closely related to each other.
Correct Answer :-True
Maintaining discipline and ________ those who perform properly, is an element of direction.
Correct Answer :-controlling
Managerial function of control is the ________ and correction of performance of various activities.
Correct Answer :-measurement
Which modern trend calls for systematic attempt at controlling ?
Correct Answer :-Decentralisation
"Control maintains the equilibrium between ends and means, output and efforts' by according to
Correct Answer :-Peter Drucker
Some of the popular forecasts are
Correct Answer :-Specific industry forecast , Demand forecast , Sales forecast
There are ________ forces of competition.
Correct Answer :-Five
Whose feelings and difficulties should the manager know for direction to become effective ?
Correct Answer :-Subordinates
________means that private and foreign investors can participate in the Indian Insurance Sector.
Correct Answer :-Liberalization
The old control techniques which were used through years are
Correct Answer :-Unity of policies , break-even analysis , budgetary control
How many event management companies are there in Pune?
Correct Answer :-215
Objectives can be classified as
Correct Answer :-On the basis of time , On the basis of functions , On the basis of levels
Management is the combination of Arts, Science and profession.
Correct Answer :-True
Good competitive skills are a potential external opportunity of learning organizations
Correct Answer :-False
Under the kinds of motivation, employees are different individually yet, they all want the following things from the job.
Correct Answer :-Job security , Congenial associates , Fair wages
Fast food chains are not a corporatised service.
Correct Answer :-False
Management is always defined as dynamic, universal, ever-changing subject.
Correct Answer :-True
________establishes, cause and effect relationship.
Correct Answer :-science
Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct Answer :-Scientific task setting , Planning task setting , Standardization of tools
Management is multidisciplinary, it includes knowledge from
Correct Answer :-Psychology , Economics , Maths
To which practice is the term "corporate governance" given?
Correct Answer :-Management
According to Dr. Chakraborty's in his model II, he advocates and gives preference to
Correct Answer :-Wisdom worker
Under pre-requisites of planning performance budgeting is meaningful without control.
Correct Answer :-False
Which famous management consultancy first adopted the 7 S model?
Correct Answer :-McKinsey & Co.
A new sector has emerged in modern times, known as ________ management.
Correct Answer :-event
According to Urwick, features of good plan is that which is
Correct Answer :-sample , balanced , flexible
________ thinks that all knowledge is not subjective and he is self-conceit to possess it.
Correct Answer :-Knowledge worker
________ is effective only in big organizations.
Correct Answer :-Decentralization
________ helps in adjusting to uncertainties in assessing work situations and the effective delivery of services even under worst
Correct Answer :-Malleability
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer :-False
This is one of the method of checking performance where many business executives insist on making frequent visits to their
plants so that they can see for themselves for real state of affairs
Correct Answer :-Personal observation
Companies like Godrej, Infosys are arranging which sessions for their employees
Correct Answer :-Yoga
Name the tactics used in the intensity of rivalry amongst existing cometitors
Correct Answer :-Price competition , Advertising battles , Product introduction
Name one of the disadvantages of strategic business units
Correct Answer :-Distortion of information
It is said that waking and dream world are both illusions, according to vedanta world as ________.
Correct Answer :-Maya Mithya
At which levels of the organization does management exit
Correct Answer :-Top-level
Philosophy of scientific management says that science is not a rule of ________.
Correct Answer :-Thumb
The components of competitive analysis are :
Correct Answer :-Future goals , Current strategy , Capabilities
Human thoughts are classified under Tamas Rajas and
Hettwa
Correct Answer :-False
Ethical concepts include:
Correct Answer :-Ethical subjectivism , Consequentialism , Ethics of Virtue
Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.
Correct Answer :-False
Henry Fayol was born in England.
Correct Answer :-False
________ is one of the major barriers to entry.
Correct Answer :-Government policy
Wrong medium of communication is a physical barrier.
Correct Answer :-False
What is proving that it is EQ more than IQ that underpins many of the best decisions.
Correct Answer :-Science
What is that the consultant must be able to recognise about the client's future needs ?
Correct Answer :-Vision
Name one of the factors that govern the span of management.
Correct Answer :-Type of work
It is said that, 'Don't follow practices of delegation on ________'.
Correct Answer :-Paper
What are the common challenges faced by the retail business?
Correct Answer :-Special mindset to develop special strategies , Coping with the change
Few of the management principles given by Henry Fayol are:
Correct Answer :-Division of work , Discipline , Authority and responsibility
Latest approach signifies organization has a part of ________ system.
Correct Answer :-Social
Every manager in an organisation gives direction to his subordinates as a superior and receives direction as
subordinate from his superior.
Correct Answer :-True
According to Swami Vivekananda people have intuition or sacred power to face difficult task.
Correct Answer :-True
Robert Owen was a railroad builder in America.
Correct Answer :-False
Business ethics can be defined as the study of what is________for the business.
Correct Answer :-good and right
Services need efficient________, transport roads and power just as much as industry and agriculture.
Correct Answer :-telecom
The code of conduct for a profession should be
Correct Answer :-Enforceable
In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?
Correct Answer :-lower-middle
The issues of insider trading can be dealt with by keeping a principle of
Correct Answer :-Disclosed or desist
To be called an SBU, a business unit must meet specific criteria such as
Correct Answer :-having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans
Name the factors governing the span of management.
Correct Answer :-Ability of the manager , Ability of the employees , Geographic location
EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer :-drives , impulses , feelings
________ is the ability to sense, understand and effectively apply emotion.
Correct Answer :-Emotional Intelligence
The different components of EQ would be
Correct Answer :-Self-awareness , Emotional management , empathy
Events like trade fairs are handled by government authorities, for example the biggest concourse under the sun, ________ is
again handled by Allahabad Municipal Corporation.
Correct Answer :-Kumbhmela
Brands are associated with lifestyles and people's________.
Correct Answer :-aspirations
Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"?
Correct Answer :-Peter Drucker
Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer :-recognition
With globalisation moving ahead companies requires strategies like joint ventures for example
Correct Answer :-HDFC - Standard Life
Disadvantages of SBUs are
Correct Answer :-Over-emphasis on short term performance , Distortion of information , Dysfunctional competition among divisions
The ________ appeared in the book, In search of Excellence.
Correct Answer :-7 S model
Learning organizations must adopt processes that encourage interaction across boundaries
Correct Answer :-True
________ learning requires skills for sharing information and knowledge, particularly implicit knowledge, assumptions and
benefits that are traditionally beneath the surface.
Correct Answer :-Collective
Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment of gr
Correct Answer :-Koontz & O `Donell
The activities of the communicator while communicating a message will include,
Correct Answer :-ideation , encoding , transmission
How many central ideas are associated with consequentialism?
Correct Answer :-Two
Which law states that 'you get what you deserve and not what you desire'
Correct Answer :-Law of destiny
The products that are grouped under strategic business units share common factors, like
Correct Answer :-underlying technology , the market , the skill
The potential external opportunities faced by an organization are
Correct Answer :-falling trade barriers , additional customer groups , faster market groups
A budget as a plan of statement of expected results is expressed in numerical terms.
Correct Answer :-True
Who said, "Management is management of Men, Money, Machinery Materials and Information?"
Correct Answer :-Anonymous
Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.
Correct Answer :-False
A procedure has the following advantages
Correct Answer :-ensures uniformity of action , increases coordination , provides good standard for the manage
What would be the percentage of equity participation under the rules governing foreign companies?
Correct Answer :-0.26
Characteristics of formal organization are :
Correct Answer :-Arbitrary structure , Predetermined objectives and policies ,Well defined rules and regulations
Control, like other elements of management process has to be ________ and not an emergency operation
Correct Answer :-continuous
Organization as an establishment is considered as the ________ aspect of an enterprise.
Correct Answer :-Physical
The model presented by Dr. Chakraborty shows that Indian thought has a keynote, that is
Correct Answer :-Balance
To which environment is learning environment adaptive?
Correct Answer :-External
Name the flagship companies under the group of "Aditya Birla"
Correct Answer :-Hindalco , Indo-Gulf Fertilizers , Birla corporation
"When an insurance policy is sold, a promise is sold".
Correct Answer :-True
The various tools for corporate governance are
Correct Answer :-audit , professionalism , proper functioning of the board
Management is said to be the combination of three factors, arts, science and the third is
Correct Answer :-profession
Important ingredients of the service industry are labour and knowledge.
Correct Answer :-True
What is the reason that Indian Business houses were not able to take courageous decisions.
Correct Answer :-stagger or stumbling self-confidence
Budgetary control involves budgets such as
Correct Answer :-sales , production , cash
What is the other important ingredient of hi-tech service industries, besides labour?
Correct Answer :-knowledge
Which type of transmission of orders help in obtaining linear behaviour ?
Correct Answer :-one-way
One of the key features of services is that they are
Correct Answer :-intangible
The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer and makes you
realise your self discovered reality.
Correct Answer :-Lion
An organization consists of individuals in which their formal roles and structural positions bring them closer.
Correct Answer :-True
________ is a flagship company of Aditya Birla Group.
Correct Answer :-Hindalco Grasim
Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer :-managerial
Collective learning requires skills for sharing information and knowledge and these key skills are
Correct Answer :-Listening , Mentoring , Observing
The Aditya Birla Group has an insurance tie up with________of Canada.
Correct Answer :-Sun Life
How many forces of competition are there according to Michael E. Porter?
Correct Answer :-Five
________ is practiced like all other managerial functions at all levels of management
Correct Answer :-All level exercise
The different kinds of relationships for selecting the span of control would be :
Correct Answer :-One to one , Cross relationship , Direct group
What does office management include?
Correct Answer :-staffing and equipment of the office
'Span of control' is also referred to as span of management.
Correct Answer :-True
The negative type of motivators will include
Correct Answer :-Fear , Force , Reprimands
Henry Fayol was trained as a ________ engineer.
Correct Answer :-Mining
________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate
on that task and report back.
Correct Answer :-Low
According to the Consequentialism concept of ethics, an act which does not maximize value
Correct Answer :-is not ethically permissible
Every person has different ways and means of performing art, similarly, every individual has different styles of management and
Correct Answer :-Democratic , Autocratic , Beaurocratic
Decentralization would be preferred in large sized units
Correct Answer :-True
Before calling a consultant what is it that companies must prepare
Correct Answer :-Check list
________ are at a minimum where the morale is high.
Correct Answer :-Grievances
The characteristics of knowledge worker would be
Correct Answer :-egoistic , right conscious
Select the guidelines for effective decision making.
Correct Answer :-Involve subordinates in decision making process ,Evaluate the results , Adopt a diagnostic approach to decision making
Elements of effective control are
Correct Answer :-Understandable , Corrective , Flexible
In delegation a superior transfer some duties and responsibilities to his subordinates.
Correct Answer :-False
The tools and techniques used in learning organizations are
Correct Answer :-creativity, brainstorming , observing outcomes , reframing knowledge
Corporate governance aims at
Correct Answer :-better transparency , ethics , accountability
Emotional intelligence is said to be the ability to sense, understand and effectively apply the power and acumen of emotions as a
Correct Answer :-information , trust , human energy
What is it when you are feeling and being in touch with subtle feeling about things ?
Correct Answer :-Self awareness
Management has been defined as the creation and direction of the internal environment in an enterprise
Correct Answer :-False
Management is promotional
Correct Answer :-False
Management manages a manager and manages machines and workers
Correct Answer :-False
The service sector has expanded because of the virtual stagnation of the________sector.
Correct Answer :-agricultural
The strategic factor in social integration is the development and selection of leaders.
Correct Answer :-True
Communication in industry is a phase both of organisation and moral building.
Correct Answer :-True
The characteristics of a good consultant should be
Correct Answer :-Good communication skill , Team spirit , Cosmopolitan outlook
A vision statement should have which option among the following components.
Correct Answer :-Precise and objective
Which ethical factor argues that there is no universal set of principles by which to judge mortality?
Correct Answer :-Ethical Relativism
Who called for scientific selection of workers and stressed the need for training?
Correct Answer :-Henry L. Gantt
There are four hard ‘ S’s in the 7 S Model.
Correct Answer :-False
Essentials of a good plan are
Correct Answer :-must be continuous , should be time bound , must motivate people
Factors determining decentralization of authority
Correct Answer :-uniformity of policy , desire for independence , control techniques
If you want it done right, do it yourself, is a fallacy
Correct Answer :-True
Basic elements of control would be
Correct Answer :-setting standards of performance , measurement of performance , comparison of performance with standard of
Without an efficient what can, direction not be fully effective?
Correct Answer :-Control
The new techniques of control which has emerged are
Correct Answer :-management audit , Critical path method , Programme evaluation and review technique
Elements of direction are
Correct Answer :-maintaining discipline , motivation of subordinates , rewarding good performance
Co-ordination should not be what?
Correct Answer :-Rigid
Employees will be judged on how they will meet or exceed which well-defined criteria?
Correct Answer :-Performance
Information gaps create a communication barrier.
Correct Answer :-True
The following are the services which are corporatized
Correct Answer :-banking , insurance , hospitals
What type of industry is event management in India?
Correct Answer :-One Off
International artists performance in India is diminishing in recent times.
Correct Answer :-False
What type of ethics emphasize that all mature persons have adequate capacity to reason?
Correct Answer :-Deontological ethics
Key ethical principles include the following
Correct Answer :-fulfilling commitments , caring and compassion , being accountable for decision
Ethical problems result in dilemmas for business managers.
Correct Answer :-True
What requires a high level of optimism and persistence despite rejection?
Correct Answer :-Self Motivation
EQ was first brought to attention by Benott Simon .
Correct Answer :-False
A wisdom worker is one who focuses on self-control.
Correct Answer :-True
For survival Indian business families are raising their capital to which zone?
Correct Answer :-Comfort
The liberalization and globalization has lead to restructuring of industry through
Correct Answer :-merger , outsourcing , downsizing
Morale is a state of mind and emotions affecting the attitude to work.
Correct Answer :-True
________ is a scientific process of looking ________, which is based on past performance
Correct Answer :-Forecasting
Correct Answer :-forward
________ is a continuous activity in which the ________ are instructed to carry out the particular assignment.
Correct Answer :-Training
Correct Answer :-subordinates
One of the ________ of direction is of ________communication
Correct Answer :-principles
Correct Answer :-effective
By putting inter-dependent ________ under one ________ coordination is ensured.
Correct Answer :-units
Correct Answer :-boss
________ divide work into specialized ________.
Correct Answer :-Managers
Correct Answer :-functions
Organizational morale is basically a ________ condition of groups and ________.
Correct Answer :-mental
Correct Answer :-individuals
The level of ________ affect an individual’s ________.
Correct Answer :-satisfaction
Correct Answer :-morale
An important ________ in retailing is the battle of ________
Correct Answer :-trend
Correct Answer :-Formats
Learning ________ is the organizational ________ that nurtures learning.
Correct Answer :-Culture
Correct Answer :-climate
The aspects of corporate governance are
Correct Answer :-attracting public attention , indispensable , trust
EQ refers to the qualities of people who do what in real life?
Correct Answer :-Excel
Companies seeking to improve have taken a plethora of initiatives such as:
Correct Answer :-R & D
Learning organizations must develop collective as well as individual learning.
Correct Answer :-True
Who said, “Management is a multiple organ that manages business, manages a manager and manages workers and work”?
Correct Answer :-Peter Drucker
Profession needs certificate of practice
Correct Answer :-True
What type of control is most important for effective delegation?
Correct Answer :-Feedback
Direction helps utilize what?
Correct Answer :-Capabilities
Who said, direction in business is similar to strategy in war?
Correct Answer :-Seymour
Limitations of control would be
Correct Answer :-external factors , difficulty in setting standards , variation and its causes
Direction helps explore the talents of individuals.
Correct Answer :-True
The best leader is someone who is?
Correct Answer :-Cool
The democratic or participative leadership style the leader tries to lead mainly through
Correct Answer :-Persuasion , example
The 3-needs theory is about motivators in an organization.
Correct Answer :-True
The different types of barriers to communication are
Correct Answer :-physical , psychological , semantic barriers
Principles of effective communication would be
Correct Answer :-clear in use of language , attentive listening , use of right medium
An Indian shopper does not see shopping as an end in itself.
Correct Answer :-False
What is event management?
Correct Answer :-Interactive advertising
Life Insurance Corporation was nationalized in 1956 by merging how many private insurance companies?
Correct Answer :-245
Planning is the primary management function of insurance companies
Correct Answer :-True
A level playing field is an unlikely factor of success for insurance sector.
Correct Answer :-False
How many channels are there through which corporate governance may bear on performance?
Correct Answer :-Five
Audit can act as a self regulation enabler
Correct Answer :-True
Examples of ethics of virtue are as follows
Correct Answer :-courage , generosity , tolerance
Ethical relativism argues that there are universal set of principles to judge morality.
Correct Answer :-False
Which if the following criteria should a business meet to be called an SBU?
Correct Answer :-All of these
Companies must calculate what else about consultancy?
Correct Answer :-Costs
Which of the following act as general motivators?
Correct Answer :-All of these
Individuals normally desire a degree of independence.
Correct Answer :-True
_______ offer a definite ________ to the planning process.
Correct Answer :-Rules
Correct Answer :-direction
A ________ should always be clear about what is to be ________ to subordinates.
Correct Answer :-superior
Correct Answer :-delegated
Control is ________ to decision-________.
Correct Answer :-Basic
Correct Answer :-making
Theory Y assumes that people will exercise self-________ and
control towards achieving ________ they are committed to.
Correct Answer :-direction
Correct Answer :-objectives
________ services comprise of social and personal services and ________.
Correct Answer :-Consumer
Correct Answer :-hotels
A favorable factor for retail ________ is reduction of ________ duties.
Correct Answer :-growth
Correct Answer :-customs
________ is one of the ________ companies in event management.
Correct Answer :-Whizzcraft
Correct Answer :-Leading
________ insurance companies holding is restricted to ________.
Correct Answer :-International
Correct Answer :-26 %
An objective of corporate governance is ________ of ________ value.
Correct Answer :-enhancement
Correct Answer :-shareholder
Select The Blank
Question:- Maintaining discipline and ______ those who perform properly, is an element of direction.
Correct Answer :-Controlling
Multiple Choice Multiple Answer
Question:- The products that are grouped under strategic business units share common factors, like :Correct Answer :-Underlying technology , The market , The skill
Multiple Choice Multiple Answer
Question:- FredrickWinslow Taylor's Mechanism of scientific management includes :Correct Answer :-Scientific task setting , Planning task setting ,Standardization of tools
Multiple Choice Multiple Answer
Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or
diminishing can be listed as :Correct Answer :-Absenteeism , Number of accidents , Grievances
True/False
Question:- Safety needs are those where the person feel important and must also receive recognition
from others.
Correct Answer :-False
Multiple Choice Single Answer
Question:-How many channels are there through which corporate governance may bear on
performance?
Correct Answer :-Five
Multiple Choice Multiple Answer
Question:- Services are defined as the art and science of managing :Correct Answer :-The expectations of others ,The experiences of people ,The demands of the customer
Multiple Choice Multiple Answer
Question:- The definition of decision involves following characteristics :Correct Answer :-Rationality , Commitment , Mental Process
Multiple Choice Single Answer
Question:- One of the external environment factors that influences Management is
Correct Answer :-Legal
Multiple Choice Single Answer
Question:- Management is
Correct Answer :-Creative
Select The Blank
Question:- Service sector has grown because of ________.
Correct Answer :-Contracting
Multiple Choice Single Answer
Question:- The purpose of communication is informing others and becoming informed, directing
others and being directed and :Correct Answer :-Influencing others and being influenced
Select The Blank
Question:- A set of actions that you start with and must maintain is also called as ________.
Correct Answer :-Strategy
Multiple Choice Single Answer
Question:- Planning is mainly concerned with looking ahead in the future, what is it that provides the
necessary raw material for correct planning ?
Correct Answer :-Forecasting
True/False
Question:- Learning from mistakes is often more powerful than learning from success.
Correct Answer :-True
Multiple Choice Single Answer
Question:- What shrinks working memory and so has the ability to think clearly?
Correct Answer :-Emotional distress
Multiple Choice Single Answer
Question:- Management is the combination of Arts, Science and
Correct Answer :-Profession
Select The Blank
Question:- The four A's of the service section are acceptability, ________ ,affordability, vailability.
Correct Answer :-Awareness
True/False
Question:- It is said that always lines of communication should be open.
Correct Answer :-True
Multiple Choice Single Answer
Question:- Which Indian pharma company has recently started an SBU?
Correct Answer :-Ranbaxy
Multiple Choice Single Answer
Question:- Management is not just a
Correct Answer :-Process
Select The Blank
Question:- The ________ principle, which is the inherent process in organization through which
authority, the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer :-Scalar
Multiple Choice Multiple Answer
Question:- A vision statement should have the following components :Correct Answer :-Ability to inspire people , Achievable , Precise and objective
Select The Blank
Question:- New companies feel that ________ is the most appropriate typeof alliance.
Correct Answer :-Joint-venture
Multiple Choice Single Answer
Question:- Who proposed the first theory called the hierarchy of needs theory?
Correct Answer :-Abraham Maslow
Multiple Choice Multiple Answer
Question:- The family owned businesses like Tata and Birla, also face major fears like
Correct Answer :-Right successor , Stumbling self confidence , Lack of professional management
Multiple Choice Single Answer
Question:- Under the characteristics of a learning organization what is it that is recognized as
strength?
Correct Answer :-Diversity
Multiple Choice Single Answer
Question:- What articulates the long-term goals of an enterprise?
Correct Answer :-Vision Statement
Multiple Choice Multiple Answer
Question:- Elements of direction are :Correct Answer :-Maintaining discipline , Motivation of subordinates , Rewarding good performance
True/False
Question:- The contribution of the service sector to the employment generation has been
proportionate.
Correct Answer :-False
Multiple Choice Single Answer
Question:- One of the internal environment factors that influences management is
Correct Answer :-Place
True/False
Question:- The heart of administration is the directing function.
Correct Answer :-True
Select The Blank
Question:- A mental condition of a egoistic man where his demands are never fulfilled is also referred
to as ________.
Correct Answer :-Restless equilibrium
True/False
Question:- It is said that no company is allowed to deal in life and non-life insurance as a single
entity.
Correct Answer :-True
Select The Blank
Question:- To establish contact with the creator ________ helps us to transfer our minds and reach at
the goal.
Correct Answer :-Yogic processes, social norms and values
True/False
Question:- Service sector in India dominates half of our national income.
Correct Answer :-True
True/False
Question:- Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer :-False
Multiple Choice Multiple Answer
Question:- Most Indian business houses go for restructuring exercise, through :Correct Answer :-Demerger , Merger , Takeover
Select The Blank
Question:- ________ acts are done willfully and not by chance.
Correct Answer :-Virtuous
Multiple Choice Multiple Answer
Question:- The factors which should be included on the part of managers when dealing with
subordinates are :Correct Answer :-Loyalty , Devotion
Multiple Choice Multiple Answer
Question:- The service sector has grown because of reasons mentioned below:Correct Answer :-Tendency of distributing specialized knowledge and technology capital for labour
in the manufacturing industry , Technology no longer gives a competitive edge to manufacturing
activities in the global scenario , As income increases, consumer demands for services increase
faster than those for goods
Multiple Choice Multiple Answer
Question:- The different types of motivators would be :Correct Answer :-Positive , External , Financial
True/False
Question:- The technique of control is associated with planning, as a part of scientific management.
Correct Answer :-True
Select The Blank
Question:- Business ethics can be defined as the study of what is ________ for the business.
Correct Answer :-Good and right
True/False
Question:- The Indian consumer does not see shopping as an end in itself.
Correct Answer :-False
True/False
Question:- Board members should have an independent sense of judgment.
Correct Answer :-True
True/False
Question:- Event management in India is an ancient activity.
Correct Answer :-False
Multiple Choice Multiple Answer
Question:- Organizing is defined in different ways, viz.
Correct Answer :-Process , Relationship , Corporate citizen
Select The Blank
Question:- Charles Babbage built the first prototype of modern ________.
Correct Answer :-Computers
Select The Blank
Question:- The ________ principle, which is the inherent process in organization through which authority, the antecedent
coordinative principle, permeates the entire organized structure.
Correct Answer :-Scalar
Multiple Choice Single Answer
Question:- It is said that 'Delegation is the key to control' and
Correct Answer :-information is guide to control
Multiple Choice Single Answer
Question:- Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer :-Critical path method
Multiple Choice Multiple Answer
Question:- Application of general management functions to the insurance sector is
Correct Answer :-co-ordinating , controlling , directing
True/False
Question:- Lower level managers need EQ most.
Correct Answer :-False
Multiple Choice Multiple Answer
Question:- Certain important motivational techniques are
Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question:- Future of Insurance sector would be
Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
True/False
Question:- Procedures establish a useful method of doing work and thus it can eliminate friction between departments.
Correct Answer :-True
Multiple Choice Multiple Answer
Question:- In the complex new liberalized economy business families face common problems such as
Correct Answer :-Unproductive labour , Falling share value , Transnational attach
Select The Blank
Question:- Individuals are encouraged to develop________,to speak out, to challenge actions.
Correct Answer :-ideas
Select The Blank
Question:- Business ________ is the calculation of probable events to provide against future.
Correct Answer :-forecasting
Select The Blank
Question:- Being more attuned to the feelings of those you work with is a benefit of ________.
Correct Answer :-Emotional Quotient
Multiple Choice Single Answer
Question:- Communication forms the link between every individual and between one group and the other groups, what are
the main facts which flow through individuals at various levels.
Correct Answer :-concepts, opinions
Multiple Choice Multiple Answer
Question:- RBI's present report on currency and finance divides the sector into
Correct Answer :-consumer services , Govt. services , producer services
True/False
Question:- It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated.
Correct Answer :-True
True/False
Question:- Pursuit of excellence is an ethical principle.
Correct Answer :-True
Multiple Choice Single Answer
Question:- Delegation is required in which type of organization?
Correct Answer :-All type of organizations
Select The Blank
Question:- If you don't know what you want to achieve, don't call in the ________.
Correct Answer :-Consultant
True/False
Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer :-True
Multiple Choice Multiple Answer
Question:- Name the books on management written by Peter Drucker.
Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management
Multiple Choice Single Answer
Question:- Who is primarily known for his Time and motion studies?
Correct Answer :-Frank Gilberth
Multiple Choice Single Answer
Question:- What is the set-up of an organization?
Correct Answer :-Relationships
True/False
Question:- The Indian consumer does not see shopping as an end in itself.
Correct Answer :-False
Multiple Choice Multiple Answer
Question:- The major books on social and political analysis by Peter Drucker are :
Correct Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
Multiple Choice Single Answer
Question:- What can act as a self-regulation enabler?
Correct Answer :-Audit
True/False
Question:- Demand forecast is one of the popular forecasts.
Correct Answer :-True
Multiple Choice Single Answer
Question:- Of which kind of advertising is event a form?
Correct Answer :-interactive
Select The Blank
Question:- General Insurance corporation was nationalized in________.
Correct Answer :-1972
Select The Blank
Question:- Different rates are levied by different states for ________ tax.
Correct Answer :-entertainment
Select The Blank
Question:- Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit
and ________ of people for a common purpose.
Correct Answer :-togetherness
Multiple Choice Multiple Answer
Question:- Steps to be taken into consideration while whistle blowing are:
Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts
True/False
Question:- Actuary is one who specializes in the mathematics of insurance.
Correct Answer :-True
Multiple Choice Multiple Answer
Question:- Few of the benefits of direction are
Correct Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation
Select The Blank
Question:- A method of grouping the business of a multi-business corporation, which helps in strategic planning, is
________.
Correct Answer :-scientific
Multiple Choice Multiple Answer
Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be
listed as
Correct Answer :-Absenteeism , No. of accidents , Grievances
Select The Blank
Question:- The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer :-Consequentialism
Multiple Choice Multiple Answer
Question:- The family owned businesses like Tata and Birla, also face major fears like
Correct Answer :-Right successor , Stumbling self-confidence , Lack of professional management
Multiple Choice Single Answer
Question:- The important point to be noted under the definition of learning organizations is
Correct Answer :-Development of collective as well as individual learning
Multiple Choice Single Answer
Question:- What is the fundamental tool employed by managers in directing their subordinates ?
Correct Answer :-Order
Multiple Choice Single Answer
Question:- Where is the attack on business families coming from
Correct Answer :-Transnationals
Multiple Choice Single Answer
Question:- What does decoding mean ?
Correct Answer :-Message interpretation
Multiple Choice Single Answer
Question:- Management is purposeful and what?
Correct Answer :-Goal oriented
Multiple Choice Single Answer
Question:- Management exists at which levels of the organization?
Correct Answer :-All
True/False
Question:- Management is just a list of functions.
Correct Answer :-False
True/False
Question:- Science has no predictive power
Correct Answer :-False
True/False
Question:- Professional management signifies separation of ownership and management.
Correct Answer :-True
Multiple Choice Multiple Answer
Question:- Communication barriers in the international environment are
Correct Answer :-Loss by transmission , Loss by poor retention , Poor listening
Select The Blank
Question:- Service sector has grown because of________.
Correct Answer :-contracting
Multiple Choice Single Answer
Question:- What is the meaning of no physical transferability of services?
Correct Answer :-intangibility
Multiple Choice Single Answer
Question:- The service sector has expanded relentlessly in the past decades. Which of the
following events gave it pre-eminence?
Correct Answer :-explosion of information technology
Multiple Choice Single Answer
Question:- Which of the options best describes the employment capacity of the retailing sector? It is the
Correct Answer :-second largest employer after agriculture
Select The Blank
Question:- The scope for retailing in India is great as it is dominated by the________.
Correct Answer :-unorganized sector
Multiple Choice Multiple Answer
Question:- The various departments that an event management company will have are
Correct Answer :-creative , production , client servicing
True/False
Question:- Foreign insurance companies can appoint majority directors on the company board.
Correct Answer :-False
Multiple Choice Multiple Answer
Question:- Future of Insurance sector would be
Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
Multiple Choice Single Answer
Question:- Audit is an effective tool of corporate governance and can act/enable
Correct Answer :-self-regulation
Multiple Choice Multiple Answer
Question:- The channels through which corporate governance may bear on performance are
activated through several structural and institutional factors as follows
Correct Answer :-legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.
Multiple Choice Multiple Answer
Question:- The objectives in corporate governance are
Correct Answer :-growth , stability , shareholders value maximization
Your Answer :-growth , stability , shareholders value maximization
Select The Blank
Question:- The concept of corporate governance has been attracting________in India.
Correct Answer :-public attention
Your Answer :-public attention
Select The Blank
Question:- ________organizations have systems, mechanisms and processes in place.
Correct Answer :-Learning
Your Answer :-Learning
Multiple Choice Single Answer
Question:- Name the growing developer and publisher software created by SBU's to handle product development for each of the
segments like child, youth entertainment etc.
Correct Answer :-Mindscape
Your Answer :-Mindscape
Multiple Choice Single Answer
Question:- People with high EQ understand people's which factor ?
Correct Answer :-Expectations
Your Answer :-Expectations
Multiple Choice Multiple Answer
Question:- EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer :-drives , impulses , feelings
Your Answer :-drives , impulses , feelings
Select The Blank
Question:- Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer :-Self-Motivated
Your Answer :-Self-Motivated
Select The Blank
Question:- Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.
Correct Answer :-Authority
Your Answer :-Authority
Multiple Choice Single Answer
Question:- Which is the second factor of the 7S model?
Correct Answer :-Structure
Your Answer :-Structure
True/False
Question:- W.Edward Deming introduced quality control in Japan.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- What did chanakya write ?
Correct Answer :-Arthashastra
Your Answer :-Arthashastra
True/False
Question:- India should borrow management skill from other countries but one should never borrow the use of the mechanical arts and
applied sciences Correct Answer :-False
Your Answer :-False
True/False
Question:- Gita has nothing to do with leadership in management
Correct Answer :-False
Your Answer :-False
True/False
Question:- Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- What is lacking in Indian business companies management ?
Correct Answer :-Professionalism
Your Answer :-Professionalism
Multiple Choice Multiple Answer
Question:- The main strategies adopted by business families for growth are
Correct Answer :-Raising their capital , Appoint professional manager , Technology upgradation
Your Answer :-Raising their capital , Appoint professional manager , Technology upgradation
True/False
Question:- Business families have started spending more on research and development.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer :-Capital
Your Answer :-Capital
Multiple Choice Single Answer
Question:- Planning is based on future conditions which are dynamic, hence it is said to be
Correct Answer :-Flexible
Your Answer :-Flexible
Multiple Choice Single Answer
Question:- What is indispensable to accurate internal budgeting and to setting financial and expansion policies.
Correct Answer :-Sales forecasting
Your Answer :-Specific industry forecasts
Multiple Choice Multiple Answer
Question:- The steps included in the process of MBO are
Correct Answer :-Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives
Your Answer :-Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives
Multiple Choice Multiple Answer
Question:- Some of the limitations of business planning are
Correct Answer :-Time Consuming , Expensive device , Heavy cost of planning
Your Answer :-Grievances , Expensive device , Heavy cost of planning
Multiple Choice Multiple Answer
Question:- The term 'span of control' is also referred to as:
Correct Answer :-Span of management , Span of supervision , Span of authority
Your Answer :-Span of management , Span of supervision , Span of authority
Multiple Choice Multiple Answer
Question:- Principles of effective delegation are:
Correct Answer :-Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer :-Train the subordinates , Reward delegation , Appropriate reporting system
True/False
Question:- Span of management is normally related to organization structure.
Correct Answer :-True
Your Answer :-False
Select The Blank
Question:- Control, like other elements of management process has to be ________ and not an
emergency operation
Correct Answer :-continuous
Your Answer :-corrective
Select The Blank
Question:- In an organisation the reports that are in the form of graphs, tables etc, are called ________
Correct Answer :-statistical reports
Your Answer :-statistical reports
Multiple Choice Single Answer
Question:- This is a type of motivational technique training given to the groups of managers themselves so that they may behave with
and motivate their subordinates better.
Correct Answer :-Sensitivity training
Your Answer :-Management training
Select The Blank
Question:- Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________
of people for a common purpose.
Correct Answer :-togetherness
Your Answer :-initiative
Multiple Choice Single Answer
Question:- Profession requires definite period of what?
Correct Answer :-Learning
Your Answer :-Learning
Multiple Choice Single Answer
Question:- Professional managers help organizations in chalking out which type of strategies?
Correct Answer :-Corporate
Your Answer :-Corporate
Multiple Choice Multiple Answer
Question:- Features of Management are as follows
Correct Answer :-goal oriented , universal , continuous process
Your Answer :-goal oriented , universal , continuous process
Multiple Choice Multiple Answer
Question:- Management is multidisciplinary, it includes knowledge/ information from
Correct Answer :-economics , maths , psychology
Your Answer :-economics , maths , psychology
Multiple Choice Multiple Answer
Question:- Science as a discipline has the following features
Correct Answer :-body of organized knowledge , establishes cause and effect relationship
Your Answer :-body of unorganized knowledge , establishes cause and effect relationship , nonpredictive
Multiple Choice Multiple Answer
Question:- Any discipline to be called as profession must fulfill the following conditions
Correct Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct
Your Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct
Multiple Choice Single Answer
Question:- What hampers organisational communication ?
Correct Answer :-Barrier
Your Answer :-Barrier
Multiple Choice Multiple Answer
Question:- The lack of communication leads to
Correct Answer :-information gap , disintegration , deviation from performance
Your Answer :-information gap , disintegration , deviation from performance
Multiple Choice Multiple Answer
Question:- The activities of the communicator while communicating a message will include,
Correct Answer :-ideation , encoding , transmission
Your Answer :-encoding , response
Select The Blank
Question:- ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication.
Correct Answer :-Listening
Your Answer :-Listening
Select The Blank
Question:- Producer services are trade,________communication and financial services.
Correct Answer :-transport
Your Answer :-transport
Multiple Choice Single Answer
Question:- Services need support functions to assist its operation, they are
Correct Answer :-transport, telecom, power
Your Answer :-transport, telecom, power
Multiple Choice Single Answer
Question:- Govt. services would essentially entail
Correct Answer :-social goods and public administration
Your Answer :-social goods and public administration
Multiple Choice Single Answer
Question:- Which of the options mentioned below would be categorized as a Franchisee store?
Correct Answer :-Footwear stores
Your Answer :-Super Markets
Multiple Choice Single Answer
Question:- What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail?
Correct Answer :-proximity of markets
Your Answer :-customer preference to brands
Multiple Choice Single Answer
Question:- An Indian consumer is
Correct Answer :-one of the most diverse and demanding
Your Answer :-one of the most diverse and demanding
True/False
Question:- The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer :-False
Your Answer :-True
Multiple Choice Single Answer
Question:- Of which kind of advertising is event a form?
Correct Answer :-interactive
Your Answer :-interactive
Multiple Choice Single Answer
Question:- State Bank of India has collaborated with which foreign insurance company?
Correct Answer :-Cardiff
Your Answer :-Cardiff
True/False
Question:- The financial structure is not one of the five channels of corporate governance.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules
can be desired from such reasons?
Correct Answer :-Deontological Ethics
Your Answer :-Demological Ethics
Select The Blank
Question:- Unethical acts are a result of________.
Correct Answer :-Unawareness and insensitivity to issues
Your Answer :-Unawareness and insensitivity to issues
Select The Blank
Question:- Loyalty to the________should occupy the place before loyalty to the organization.
Correct Answer :-country
Your Answer :-society
Multiple Choice Multiple Answer
Question:- The products that are grouped under strategic business units share common factors, like
Correct Answer :-underlying technology , the market , the skill
Your Answer :-underlying technology , the market , the skill
Multiple Choice Multiple Answer
Question:- Multiple Choice Multiple Response
Correct Answer :-Loyalty , Devotion
Your Answer :-Loyalty , Devotion
Multiple Choice Multiple Answer
Question:- Peter Drucker is an expert on :
Correct Answer :-Japanese art , History of technology , History of American statesman
Your Answer :-Japanese art , History of technology , History of American statesman
Select The Blank
Question:- Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer :-Practice
Your Answer :-Practice
True/False
Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Samartha Ramdas contributed to the conception of administration and management
Correct Answer :-True
Your Answer :-True
True/False
Question:- Indian companies because of confused status have lacked self-confidence.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- One of the fears family owned businesses fear is the successful planning to the get the right person after the business
________.
Correct Answer :-Pioneer
Your Answer :-Pioneer
Multiple Choice Single Answer
Question:- Successful consultants should promote their consultancy through what ?
Correct Answer :-Network
Your Answer :-Network
Multiple Choice Multiple Answer
Question:- International consultancy is said to be
Correct Answer :-Glamorous , Challenging , Trendy
Your Answer :-Glamorous , Challenging , Trendy
True/False
Question:- You should never measure the process and develop tools that will measure your progress.
Correct Answer :-False
Your Answer :-False
Select The Blank
Question:- ________ provide all types of help required to make the business more efficient and profitable.
Correct Answer :-Consultants
Your Answer :-Consultants
Multiple Choice Multiple Answer
Question:- The defination of decision involves following characteristics
Correct Answer :-Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer :-Involves Rationality , Involves Commitment , Involves Mental Process
True/False
Question:- Decision-Making is a process of making a choice of poor alternatives.
Correct Answer :-False
Your Answer :-False
True/False
Question:- Procedures establish a useful method of doing work and thus it can eliminate friction between departments.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it.
Correct Answer :-Planning
Your Answer :-Planning
Multiple Choice Multiple Answer
Question:- Functional authority works only when,
Correct Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Your Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Multiple Choice Multiple Answer
Question:- Features of direction would be
Correct Answer :-Pervasive function , Communication , Continuous process
Your Answer :-Pervasive function , Communication
Multiple Choice Multiple Answer
Question:- Some of the external factors that limit control are
Correct Answer :-govt. policies , market changes , economic changes
Your Answer :-govt. policies , market changes , economic changes
Multiple Choice Single Answer
Question:- David McClelland identified three motives which compare with Maslow's higher
ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement Correct Answer :-Self-actualisation
Your Answer :-Self-actualisation
Multiple Choice Multiple Answer
Question:- Certain important motivational techniques are
Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques
Your Answer :-Security technique , Monetary incentives , Job-based techniques
Multiple Choice Multiple Answer
Question:- David C Mc Celland identified three motives those are
Correct Answer :-Affiliation , Power , Achievement
Your Answer :-Affiliation , Power , Achievement
True/False
Question:- Board members should have an independent sense of judgment.
Correct Answer :-True
Your Answer :-False
True/False
Question:- Event management in India is an ancient activity.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- Organizing is defined in different ways, viz.
Correct Answer :-Process , Relationship , Corporate citizen
Your Answer :-Process , Relationship
Select The Blank
Question:- Charles Babbage built the first prototype of modern ________.
Correct Answer :-Computers
Your Answer :-Computers
Select The Blank
Question:- The ________ principle, which is the inherent process in organization through which authority, the antecedent
cocoordinative principle, permeates the entire organized structure.
Correct Answer :-Scalar
Your Answer :-Functional
Multiple Choice Single Answer
Question:- It is said that 'Delegation is the key to control' and
Correct Answer :-information is guide to control
Your Answer :-information is basis of control
Multiple Choice Single Answer
Question:- Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled
is known as
Correct Answer :-Critical path method
Your Answer :-Critical path method
Multiple Choice Multiple Answer
Question:- Application of general management functions to the insurance sector is
Correct Answer :-co-ordinating , controlling , directing
Your Answer :-capitalizing
True/False
Question:- Lower level managers need EQ most.
Correct Answer :-False
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Certain important motivational techniques are
Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques
Your Answer :-Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question:- Future of Insurance sector would be
Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
Your Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
True/False
Question:- Procedures establish a useful method of doing work and thus it can eliminate friction between departments.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- In the complex new liberalized economy business families face common problems such as
Correct Answer :-Unproductive labour , Falling share value , Transnational attach
Your Answer :-Unproductive labour , Falling share value
Select The Blank
Question:- Individuals are encouraged to develop________,to speak out, to challenge actions.
Correct Answer :-ideas
Your Answer :-ideas
Select The Blank
Question:- Business ________ is the calculation of probable events to provide against future.
Correct Answer :-forecasting
Your Answer :-planning
Select The Blank
Question:- Being more attuned to the feelings of those you work with is a benefit of ________.
Correct Answer :-Emotional Quotient
Your Answer :-Emotional Quotient
Multiple Choice Single Answer
Question:- Communication forms the link between every individual and between one group and the other groups, what are
the main facts which flow through individuals at various levels.
Correct Answer :-concepts, opinions
Your Answer :-concepts, opinions
Multiple Choice Multiple Answer
Question:- RBI's present report on currency and finance divides the sector into
Correct Answer :-consumer services , Govt. services , producer services
Your Answer :-consumer services , producer services
True/False
Question:- It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Pursuit of excellence is an ethical principle.
Correct Answer :-True
Your Answer :-False
Multiple Choice Single Answer
Question:- Delegation is required in which type of organization?
Correct Answer :-All type of organizations
Your Answer :-Big type of organizations
Select The Blank
Question:- If you don't know what you want to achieve, don't call in the
________.
Correct Answer :-Consultant
Your Answer :-Subordinate
True/False
Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Name the books on management written by Peter Drucker.
Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management
Your Answer :-Frontiers of Management , The practice of management , Management, tasks, responsibility
Multiple Choice Single Answer
Question:- Who is primarily known for his Time and motion studies?
Correct Answer :-Frank Gilberth
Your Answer :-F.W.Taylor
Multiple Choice Single Answer
Question:- What is the set-up of an organization?
Correct Answer :-Relationships
Your Answer :-Communication
True/False
Question:- The Indian consumer does not see shopping as an end in itself.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- The major books on social and political analysis by Peter Drucker are :
Correct Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
Your Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
Multiple Choice Single Answer
Question:- What can act as a self-regulation enabler?
Correct Answer :-Audit
Your Answer :-Planning report
True/False
Question:- Demand forecast is one of the popular forecasts.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- Of which kind of advertising is event a form?
Correct Answer :-interactive
Your Answer :-related
Select The Blank
Question:- General Insurance corporation was nationalized in________.
Correct Answer :-1972
Your Answer :-1971
Select The Blank
Question:- Different rates are levied by different states for ________ tax.
Correct Answer :-entertainment
Your Answer :-entertainment
Select The Blank
Question:- Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit
and ________ of people for a common purpose.
Correct Answer :-togetherness
Your Answer :-confidence
Multiple Choice Multiple Answer
Question:- Steps to be taken into consideration while whistle blowing are:
Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts
Your Answer :-examining the organizational environment , examining your motives , verifying and documenting your
information , sticking to the facts
True/False
Question:- Actuary is one who specializes in the mathematics of insurance.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Few of the benefits of direction are
Correct Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation
Your Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation
Select The Blank
Question:- A method of grouping the business of a multi-business corporation, which helps in strategic planning, is
________.
Correct Answer :-scientific
Your Answer :-strategic
Multiple Choice Multiple Answer
Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be
listed as
Correct Answer :-Absenteeism , No. of accidents , Grievances
Your Answer :-Absenteeism , Grievances
Select The Blank
Question:- The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer :-Consequentialism
Your Answer :-Subjectivism
Multiple Choice Multiple Answer
Question:- The family owned businesses like Tata and Birla, also face major fears like
Correct Answer :-Right successor , Stumbling self-confidence , Lack of professional management
Your Answer :-Right successor , Lack of professional management
Multiple Choice Single Answer
Question:- The important point to be noted under the definition of learning organizations is
Correct Answer :-Development of collective as well as individual learning
Your Answer :-Development of collective as well as individual learning
Multiple Choice Single Answer
Question:- What is the fundamental tool employed by managers in directing their subordinates ?
Correct Answer :-Order
Your Answer :-Decision
Multiple Choice Single Answer
Question:- Where is the attack on business families coming from
Correct Answer :-Transnationals
Your Answer :-Transnationals
Multiple Choice Single Answer
Question:- What does decoding mean ?
Correct Answer :-Message interpretation
Your Answer :-Message interpretation
True/False
Question:- Board members should have an independent sense of judgment.
Correct Answer :-True
Your Answer :-False
True/False
Question:- Event management in India is an ancient activity.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- Organizing is defined in different ways, viz.
Correct Answer :-Process , Relationship , Corporate citizen
Your Answer :-Process , Relationship
Select The Blank
Question:- Charles Babbage built the first prototype of modern ________.
Correct Answer :-Computers
Your Answer :-Computers
Select The Blank
Question:- The ________ principle, which is the inherent process in organization through which authority, the antecedent
cocoordinative principle, permeates the entire organized structure.
Correct Answer :-Scalar
Your Answer :-Functional
Multiple Choice Single Answer
Question:- It is said that 'Delegation is the key to control' and
Correct Answer :-information is guide to control
Your Answer :-information is basis of control
Multiple Choice Single Answer
Question:- Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled
is known as
Correct Answer :-Critical path method
Your Answer :-Critical path method
Multiple Choice Multiple Answer
Question:- Application of general management functions to the insurance sector is
Correct Answer :-co-ordinating , controlling , directing
Your Answer :-capitalizing
True/False
Question:- Lower level managers need EQ most.
Correct Answer :-False
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Certain important motivational techniques are
Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques
Your Answer :-Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question:- Future of Insurance sector would be
Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
Your Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
True/False
Question:- Procedures establish a useful method of doing work and thus it can eliminate friction between departments.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- In the complex new liberalized economy business families face common problems such as
Correct Answer :-Unproductive labour , Falling share value , Transnational attach
Your Answer :-Unproductive labour , Falling share value
Select The Blank
Question:- Individuals are encouraged to develop________,to speak out, to challenge actions.
Correct Answer :-ideas
Your Answer :-ideas
Select The Blank
Question:- Business ________ is the calculation of probable events to provide against future.
Correct Answer :-forecasting
Your Answer :-planning
Select The Blank
Question:- Being more attuned to the feelings of those you work with is a benefit of ________.
Correct Answer :-Emotional Quotient
Your Answer :-Emotional Quotient
Multiple Choice Single Answer
Question:- Communication forms the link between every individual and between one group and the other groups, what are
the main facts which flow through individuals at various levels.
Correct Answer :-concepts, opinions
Your Answer :-concepts, opinions
Multiple Choice Multiple Answer
Question:- RBI's present report on currency and finance divides the sector into
Correct Answer :-consumer services , Govt. services , producer services
Your Answer :-consumer services , producer services
True/False
Question:- It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Pursuit of excellence is an ethical principle.
Correct Answer :-True
Your Answer :-False
Multiple Choice Single Answer
Question:- Delegation is required in which type of organization?
Correct Answer :-All type of organizations
Your Answer :-Big type of organizations
Select The Blank
Question:- If you don't know what you want to achieve, don't call in the ________.
Correct Answer :-Consultant
Your Answer :-Subordinate
True/False
Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Name the books on management written by Peter Drucker.
Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management
Your Answer :-Frontiers of Management , The practice of management , Management, tasks, responsibility
Multiple Choice Single Answer
Question:- Who is primarily known for his Time and motion studies?
Correct Answer :-Frank Gilberth
Your Answer :-F.W.Taylor
Multiple Choice Single Answer
Question:- What is the set-up of an organization?
Correct Answer :-Relationships
Your Answer :-Communication
True/False
Question:- The Indian consumer does not see shopping as an end in itself.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- The major books on social and political analysis by Peter Drucker are :
Correct Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
Your Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
Multiple Choice Single Answer
Question:- What can act as a self-regulation enabler?
Correct Answer :-Audit
Your Answer :-Planning report
True/False
Question:- Demand forecast is one of the popular forecasts.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- Of which kind of advertising is event a form?
Correct Answer :-interactive
Your Answer :-related
Select The Blank
Question:- General Insurance corporation was nationalized in________.
Correct Answer :-1972
Your Answer :-1971
Select The Blank
Question:- Different rates are levied by different states for ________ tax.
Correct Answer :-entertainment
Your Answer :-entertainment
Select The Blank
Question:- Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit
and ________ of people for a common purpose.
Correct Answer :-togetherness
Your Answer :-confidence
Multiple Choice Multiple Answer
Question:- Steps to be taken into consideration while whistle blowing are:
Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts
Your Answer :-examining the organizational environment , examining your motives , verifying and documenting your
information , sticking to the facts
True/False
Question:- Actuary is one who specializes in the mathematics of insurance.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Few of the benefits of direction are
Correct Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation
Your Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation
Select The Blank
Question:- A method of grouping the business of a multi-business corporation, which helps in strategic planning, is
________.
Correct Answer :-scientific
Your Answer :-strategic
Multiple Choice Multiple Answer
Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be
listed as
Correct Answer :-Absenteeism , No. of accidents , Grievances
Your Answer :-Absenteeism , Grievances
Select The Blank
Question:- The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer :-Consequentialism
Your Answer :-Subjectivism
Multiple Choice Multiple Answer
Question:- The family owned businesses like Tata and Birla, also face major fears like
Correct Answer :-Right successor , Stumbling self-confidence , Lack of professional management
Your Answer :-Right successor , Lack of professional management
Multiple Choice Single Answer
Question:- The important point to be noted under the definition of learning organizations is
Correct Answer :-Development of collective as well as individual learning
Your Answer :-Development of collective as well as individual learning
Multiple Choice Single Answer
Question:- What is the fundamental tool employed by managers in directing their subordinates ?
Correct Answer :-Order
Your Answer :-Decision
Multiple Choice Single Answer
Question:- Where is the attack on business families coming from
Correct Answer :-Transnationals
Your Answer :-Transnationals
Multiple Choice Single Answer
Question:- What does decoding mean ?
Correct Answer :-Message interpretation
Your Answer :-Message interpretation
Multiple Choice Multiple Answer
Question:- Some tips for improving written communication would be
Correct Answer :-Use simple words and phrases , Use short and familiar words , Avoid unnecessary words
Your Answer :-Use short and familiar words , Avoid unnecessary words , Use simple words and phrases
True/False
Question:- Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer :-False
Your Answer :-False
Select The Blank
Question:- Maharishi Institute of Management has ________ centres in India and
abroad.
Correct Answer :-18
Your Answer :-20
Multiple Choice Single Answer
Question:- Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can perform
efficiently and effectively towards the attainment of gr
Correct Answer :-Koontz & O ‘Donell
Your Answer :-Koontz & O ‘Donell
Multiple Choice Single Answer
Question:- This is one of the good control system where the system should confirm to
the nature and needs of the activity or position sought to be controlled
Correct Answer :-Suitability
Your Answer :-Corrective
Multiple Choice Single Answer
Question:- Who said, “Management is management of Men, Money, Machinery
Materials and Information?”
Correct Answer :-Anonymous
Your Answer :-Anonymous
Multiple Choice Single Answer
Question:- Indian companies are neither technically nor financially sound, they are always under the threat of
Correct Answer :-Takeovers
Your Answer :-Restructuring
Multiple Choice Single Answer
Question:- Of which type of knowledge is science a body of?
Correct Answer :-Organized
Your Answer :-Specific
Select The Blank
Question:- ________organizations have systems, mechanisms and processes in place.
Correct Answer :-Learning
Your Answer :-Modern
Multiple Choice Multiple Answer
Question:- The different kinds of relationships for selecting the span of control would be
Correct Answer :-Cross relationship , Direct group , One to one
Your Answer :-One to one , Cross relationship , Direct group
Select The Blank
Question:- The process of control is complete only when the organisation take ________ action.
Correct Answer :-corrective
Your Answer :-corrective
Multiple Choice Single Answer
Question:- Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material
for correct planning ?
Correct Answer :-Forecasting
Your Answer :-Forecasting
Multiple Choice Single Answer
Question:- How many rules govern Indian and Foreign insurance companies?
Correct Answer :-12
Your Answer :-13
True/False
Question:- According to Theory Y, people lack self-motivation and require to be externally controlled and closely
supervised in order to get the maximum output for them.
Correct Answer :-False
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Research into the average Indian buying habits have brought about the following facts
Correct Answer :-they prefer to pay in cash , they like to touch and feel the merchandise
, they want attention to be given to all members of their group
Your Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all
members of their group
Select The Blank
Question:- Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer :-Practice
Your Answer :-Practice
Multiple Choice Multiple Answer
Question:- The names of the experts who have given recent contribution to management are:
Correct Answer :-William Ouchi , W.Edward Deming , Peter F.Drucker
Your Answer :-William Ouchi , Elton Mayo , W.Edward Deming
Multiple Choice Single Answer
Question:- Motivating a worker is to create a need and what else on the part of a worker to better his present performance.
Correct Answer :-Desire
Your Answer :-Devotion
Multiple Choice Multiple Answer
Question:- Empathy is particularly important today as a component of leadership for the following
Correct Answer :-rapid pace of globalisation , increasing use of teams , growing need to retain talent
Your Answer :-rapid pace of globalisation , increasing use of teams , growing need to retain talent
True/False
Question:- Correction of deviations is the point at which control can be seen as a part of the whole system of management
and can be related to other managerial functions.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Decision-making is a primary part of the managerial process.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- What does Maslow propound about the five needs ?
Correct Answer :-Hierarchy
Your Answer :-Levels
Multiple Choice Single Answer
Question:- Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers
and work”?
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
Select The Blank
Question:- ________is at the core of corporate governance.
Correct Answer :-trust
Your Answer :-audit
Multiple Choice Multiple Answer
Question:- The experts who dealt in Behavioral Sciences are :
Correct Answer :-Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer :-Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple Answer
Question:- The service sector has grown because of reasons mentioned below
Correct Answer :-tendency of distributing specialized knowledge and technology capital for labour in the manufacturing
industry , technology no longer gives a competitive edge to manufacturing activities in the global scenario , as income
increases, consumer demands for services increase faster than those for goods
Your Answer :-tendency of distributing specialized knowledge and technology capital for labour in the manufacturing
industry , as income increases, consumer demands for services increase faster than those for goods , a change in customer
demand pattern from traditional to modern, global stds
True/False
Question:- The financial structure is not one of the five channels of corporate governance.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- The activities of the communicator while communicating a message will include,
Correct Answer :-ideation , encoding , transmission
Your Answer :-ideation , encoding , transmission
True/False
Question:- The service sector has not corporatised itself.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- The service sector has expanded relentlessly in the past decades. Which of the following events gave it preeminence?
Correct Answer :-explosion of information technology
Your Answer :-explosion of information technology
Select The Blank
Question:- Actuary is one who specializes in the________of insurance.
Correct Answer :-mathematics
Your Answer :-science
Multiple Choice Multiple Answer
Question:- The family owned businesses like Tata and Birla, also face major fears like
Correct Answer :-Right successor , Stumbling self confidence , Lack of professional management
Your Answer :-Right successor , Stumbling self confidence , Lack of professional management
Multiple Choice Multiple Answer
Question:- The various departments that an event management company will have are
Correct Answer :-creative , production , client servicing
Your Answer :-creative , production , client servicing
Select The Blank
Question:- High morale is likely to be associated with superior motivation and low morale with ________, and a lack of
drive.
Correct Answer :-frustration
Your Answer :-stress
Select The Blank
Question:- Loyalty to the________should occupy the place before loyalty to the organization.
Correct Answer :-country
Your Answer :-society
Multiple Choice Multiple Answer
Question:- The qualities that matter for International teamwork are,
Correct Answer :-Mutual respect , Sense of time , Team spirit
Your Answer :-Mutual respect , Sense of time , Team spirit
Select The Blank
Question:- In an organisation the reports that are in the form of graphs, tables etc, are called ________
Correct Answer :-statistical reports
Your Answer :-statistical reports
True/False
Question:- It is said that always lines of communication should be open.
Correct Answer :-True
Your Answer :-True
True/False
Question:- MBO method has been evolved by Peter Drucker (1955).
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- Consultants must conduct diagnosis to redefine ________.
Correct Answer :-Problem
Your Answer :-Projects
Multiple Choice Single Answer
Question:- The Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only,
this is because of its
Correct Answer :-81% penetration
Your Answer :-60% penetration
True/False
Question:- Event management has to pay only entertainment tax not the service tax.
Correct Answer :-False
Your Answer :-True
True/False
Question:- Service sector in India dominates half of our national income.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- The purpose of life is to raise from ________ to rajas
Correct Answer :-Tamas
Your Answer :-Tamas
Multiple Choice Single Answer
Question:- "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?
Correct Answer :-we see only parts of ready potential on the surface
Your Answer :-we see only parts of consumers on the surface
Multiple Choice Single Answer
Question:- Professional managers help organizations in chalking out which type of strategies?
Correct Answer :-Corporate
Your Answer :-Corporate
Multiple Choice Multiple Answer
Question:- Features of Management are as follows
Correct Answer :-goal oriented , universal , continuous process
Your Answer :-goal oriented , universal , continuous process
Multiple Choice Multiple Answer
Question:- Management is multidisciplinary, it includes knowledge/ information from
Correct Answer :-economics , maths , psychology
Your Answer :-economics , maths , psychology
Multiple Choice Multiple Answer
Question:- The external environmental factors that influence management are
Correct Answer :-economic changes , political , technological
Your Answer :-economic changes , political , technological
Multiple Choice Multiple Answer
Question:- Management is the combination of
Correct Answer :-arts , science , profession
Your Answer :-arts , science , profession
Multiple Choice Multiple Answer
Question:- The features of art is as follows
Correct Answer :-skill , knowledge , creativity
Your Answer :-skill , knowledge , creativity
Multiple Choice Multiple Answer
Question:- Any discipline to be called as profession must fulfill the following conditions
Correct Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct
Your Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct
True/False
Question:- Revenue model is a challenge in the service sector.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- The contribution of the service sector to GDP has been less than proportionate to
Correct Answer :-employment
Your Answer :-employment
Select The Blank
Question:- The scope for retailing in India is great as it is dominated by the________.
Correct Answer :-unorganized sector
Your Answer :-unorganized sector
True/False
Question:- Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- Events are occurrences designed for ________ interests.
Correct Answer :-marketing
Your Answer :-marketing
Multiple Choice Single Answer
Question:- Which of the following is not an area of operation of event management?
Correct Answer :-banking
Your Answer :-banking
Multiple Choice Multiple Answer
Question:- Name the leading event management companies in India
Correct Answer :-Midas , Pinnacle , Wizcraft
Your Answer :-Midas , Pinnacle , Wizcraft
True/False
Question:- Foreign insurance companies can appoint majority directors on the company board.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- Life Insurance Corporation was nationalized by merging how many private insurance companies?
Correct Answer :-245
Your Answer :-245
Multiple Choice Multiple Answer
Question:- In the insurance sector the rules governing the foreign companies
Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company
board
Your Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board
Multiple Choice Multiple Answer
Question:- Future of Insurance sector would be
Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
Your Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
Multiple Choice Multiple Answer
Question:- The objectives in corporate governance are
Correct Answer :-growth , stability , shareholders value maximization
Your Answer :-growth , stability , shareholders value maximization
Select The Blank
Question:- Individuals are encouraged to develop________,to speak out, to challenge actions.
Correct Answer :-ideas
Your Answer :-ideas
Select The Blank
Question:- Learning from mistakes is often more powerful than learning from________.
Correct Answer :-Success
Your Answer :-Success
Multiple Choice Single Answer
Question:- What criterion is that which the SBU must meet which is neither too large nor too small?
Correct Answer :-Proper size
Your Answer :-Proper size
Multiple Choice Single Answer
Question:- What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any environmental
change?
Correct Answer :-Decision-making
Your Answer :-Decision-making
Multiple Choice Single Answer
Question:- Intelligence quotient is the measurement of one's ?
Correct Answer :-Intelligence
Your Answer :-Intelligence
True/False
Question:- Decreased productivity is a cost of low IQ.
Correct Answer :-False
Your Answer :-False
Select The Blank
Question:- Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer :-Self-Motivated
Your Answer :-Self-Motivated
Multiple Choice Multiple Answer
Question:- The experts who dealt in Behavioral Sciences are :
Correct Answer :-Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer :-Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple Answer
Question:- Under McKinsey's 7 S model, the soft S's are:
Correct Answer :-Style , Staff , Skills
Your Answer :-Style , Staff , Skills
True/False
Question:- Unity of command means that employees should receive orders from one superior only.
Correct Answer :-True
Your Answer :-True
True/False
Question:- W.Edward Deming introduced quality control in Japan.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- The characteristics of knowledge worker would be
Correct Answer :-egoistic , right conscious
Your Answer :-egoistic , right conscious
Select The Blank
Question:- The purpose of life is to raise from ________ to rajas
Correct Answer :-Tamas
Your Answer :-Tamas
Select The Blank
Question:- It is said that waking and dream world are both illusions, according to vedanta world
as ________.
Correct Answer :-Maya Mithya
Your Answer :-Maya Mithya
Multiple Choice Single Answer
Question:- Successful consultants should promote their consultancy through what ?
Correct Answer :-Network
Your Answer :-Network
Multiple Choice Multiple Answer
Question:- Under the role of management consultant, consultant acts as a
Correct Answer :-Motivator , Leader , Counselor
Your Answer :-Motivator , Leader , Counselor
Multiple Choice Single Answer
Question:- Planning is based on future conditions which are dynamic, hence it is said to be
Correct Answer :-Flexible
Your Answer :-Continuous
Multiple Choice Multiple Answer
Question:- The process of forecasting is based on
Correct Answer :-Future trends , Current analysis , Past performance
Your Answer :-Future trends , Current analysis , Past performance
True/False
Question:- Demand forecast is one of the popular forecasts.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- Advantage of delegation of authority results in prompt ________.
Correct Answer :-Decision-making
Your Answer :-Decision-making
True/False
Question:- Delegation and decentralization are closely related to each other.
Correct Answer :-True
Your Answer :-True
True/False
Question:- the heart of administration is the directing function.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- Maintaining discipline and ________ those who perform properly, is an element of direction.
Correct Answer :-controlling
Your Answer :-rewarding
Select The Blank
Question:- Managerial function of control is the ________ and correction of performance of various activities.
Correct Answer :-measurement
Your Answer :-measurement
Multiple Choice Single Answer
Question:- Which modern trend calls for systematic attempt at controlling ?
Correct Answer :-Decentralisation
Your Answer :-Decentralisation
Multiple Choice Single Answer
Question:- "Control maintains the equilibrium between ends and means, output and efforts' by according to
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
Multiple Choice Multiple Answer
Question:- Some of the popular forecasts are
Correct Answer :-Specific industry forecast , Demand forecast , Sales forecast
Your Answer :-Demand forecast , Sales forecast , Specific industry forecast
Select The Blank
Question:- There are ________ forces of competition.
Correct Answer :-Five
Your Answer :-Five
Multiple Choice Single Answer
Question:- What is the fundamental tool employed by managers in directing their
subordinates ?
Correct Answer :-Order
Your Answer :-Order
Multiple Choice Single Answer
Question:- Whose feelings and difficulties should the manager know for direction to
become effective ?
Correct Answer :-Subordinates
Your Answer :-Subordinates
Select The Blank
Question:- ________means that private and foreign investors can participate in the
Indian Insurance Sector.
Correct Answer :-Liberalization
Your Answer :-Liberalization
Multiple Choice Multiple Answer
Question:- The old control techniques which were used through years are
Correct Answer :-Unity of policies , break-even analysis , budgetary control
Your Answer :-Unity of policies , break-even analysis , budgetary control
Multiple Choice Single Answer
Question:- How many event management companies are there in Pune?
Correct Answer :-215
Your Answer :-215
Multiple Choice Multiple Answer
Question:- Objectives can be classified as
Correct Answer :-On the basis of time , On the basis of functions , On the basis of levels
Your Answer :-On the basis of time , On the basis of functions , On the basis of levels
True/False
Question:- Management is the combination of Arts, Science and profession.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Good competitive skills are a potential external opportunity of learning
organizations
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- Under the kinds of motivation, employees are different individually yet, they all
want the following things from the job.
Correct Answer :-Job security , Congenial associates , Fair wages
Your Answer :-Job security , Congenial associates , Fair wages
True/False
Question:- Fast food chains are not a corporatised service.
Correct Answer :-False
Your Answer :-False
True/False
Question:- Management is always defined as dynamic, universal, ever-changing subject.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- Planning is mainly concerned with looking ahead in the future, what is it that
provides the necessary raw material for correct planning ?
Correct Answer :-Forecasting
Your Answer :-Forecasting
Select The Blank
Question:- ________establishes, cause and effect relationship.
Correct Answer :-science
Your Answer :-science
Multiple Choice Multiple Answer
Question:- Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct Answer :-Scientific task setting , Planning task setting , Standardization of tools
Your Answer :-Scientific task setting , Planning task setting , Standardization of tools
Multiple Choice Multiple Answer
Question:- Management is multidisciplinary, it includes knowledge from
Correct Answer :-Psychology , Economics , Maths
Your Answer :-Psychology , Economics , Maths
Multiple Choice Single Answer
Question:- To which practice is the term "corporate governance" given?
Correct Answer :-Management
Your Answer :-Management
Multiple Choice Single Answer
Question:-The important point to be noted under the definition of learning organizations
is
Correct Answer :-Development of collective as well as individual learning
Your Answer :-Development of collective as well as individual learning
Multiple Choice Single Answer
Question:- According to Dr. Chakraborty's in his model II, he advocates and gives
preference to
Correct Answer :-Wisdom worker
Your Answer :-Wisdom worker
True/False
Question:- Under pre-requisites of planning performance budgeting is meaningful without
control.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- Which famous management consultancy first adopted the 7 S model?
Correct Answer :-McKinsey & Co.
Your Answer :-McKinsey & Co.
Select The Blank
Question:- Many families were running the business with a law ________ stake of 15%
to 20%.
Correct Answer :-Capital
Your Answer :-Capital
Select The Blank
Question:- A new sector has emerged in modern times, known as ________
management.
Correct Answer :-event
Your Answer :-event
Multiple Choice Multiple Answer
Question:- According to Urwick, features of good plan is that which is
Correct Answer :-sample , balanced , flexible
Your Answer :-sample , balanced , flexible
Select The Blank
Question:- ________ thinks that all knowledge is not subjective and he is self-conceit to
possess it.
Correct Answer :-Knowledge worker
Your Answer :-Knowledge worker
Select The Blank
Question:- ________ is effective only in big organizations.
Correct Answer :-Decentralization
Your Answer :-Decentralization
Select The Blank
Question:- ________ helps in adjusting to uncertainties in assessing work situations and
the effective delivery of services even under worst condition.
Correct Answer :-Malleability
Your Answer :-Malleability
True/False
Question:- Financial institutions should maintain a close relationship to seek a seat on
the board.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- This is one of the method of checking performance where many business
executives insist on making frequent visits to their plants so that they can see for
themselves for real state of affairs
Correct Answer :-Personal observation
Your Answer :-Personal observation
Multiple Choice Single Answer
Question:- Companies like Godrej, Infosys are arranging which sessions for their
employees
Correct Answer :-Yoga
Your Answer :-Yoga
Multiple Choice Multiple Answer
Question:- Name the tactics used in the intensity of rivalry amongst
existing competitors.
Correct Answer :-Price competition , Advertising battles , Product
introduction
Your Answer :-Price competition , Advertising battles , Product
introduction
Multiple Choice Single Answer
Question:- Name one of the disadvantages of strategic business
units
Correct Answer :-Distortion of information
Your Answer :-Distortion of information
Select The Blank
Question:- It is said that waking and dream world are both illusions,
according to vedanta world as ________.
Correct Answer :-Maya Mithya
Your Answer :-Maya Mithya
Multiple Choice Multiple Answer
Question:- Name the leading event management companies in India
Correct Answer :-Midas , Pinnacle , Wizcraft
Your Answer :-Midas , Pinnacle , Wizcraft
Multiple Choice Multiple Answer
Question:- RBI's present report on currency and finance divides the
sector into
Correct Answer :-consumer services , Govt. services , producer services
Your Answer :-consumer services , Govt. services , producer services
True/False
Question:- Decreased productivity is a cost of low IQ.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- At which levels of the organization does management
exist?
Correct Answer :-Top-level
Your Answer :-Top-level
Select The Blank
Question:- General Insurance corporation was nationalized
in________.
Correct Answer :-1972
Your Answer :-1972
Select The Blank
Question:- Philosophy of scientific management says that science is
not a rule of ________.
Correct Answer :-Thumb
Your Answer :-Thumb
Multiple Choice Multiple Answer
Question:- The components of competitive analysis are :
Correct Answer :-Future goals , Current strategy , Capabilities
Your Answer :-Future goals , Current strategy , Capabilities
True/False
Question:- Human thoughts are classified under Tamas Rajas and
Hettwa
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- Ethical concepts include:
Correct Answer :-Ethical subjectivism , Consequentialism , Ethics of Virtue
Your Answer :-Ethical subjectivism , Consequentialism , Ethics of Virtue
True/False
Question:- Direction initiates at the bottom level in the organisation
and follows to top through the hierarchy.
Correct Answer :-False
Your Answer :-False
True/False
Question:- Henry Fayol was born in England.
Correct Answer :-False
Your Answer :-False
Select The Blank
Question:- The service sector has expanded because of the virtual
stagnation of the________sector.
Correct Answer :-agricultural
Your Answer :-agricultural
Select The Blank
Question:- ________ is one of the major barriers to entry.
Correct Answer :-Government policy
Your Answer :-Government policy
True/False
Question:- The financial structure is not one of the five channels of corporate governance.
Correct Answer :-False
Your Answer :-False
True/False
Question:- Wrong medium of communication is a physical barrier.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- How many event management companies are there in Pune?
Correct Answer :-215
Your Answer :-215
Multiple Choice Single Answer
Question:- What is proving that it is EQ more than IQ that underpins many of the best decisions.
Correct Answer :-Science
Your Answer :-Science
True/False
Question:- The contribution of the service sector to the employment generation has been proportionate.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- What is that the consultant must be able to recognise about the client's future needs ?
Correct Answer :-Vision
Your Answer :-Vision
Multiple Choice Single Answer
Question:- Name one of the factors that govern the span of management.
Correct Answer :-Type of work
Your Answer :-Type of co-ordination
Select The Blank
Question:- It is said that, 'Don't follow practices of delegation on ________'.
Correct Answer :-Paper
Your Answer :-Paper
Multiple Choice Multiple Answer
Question:- What are the common challenges faced by the retail business?
Correct Answer :-Special mindset to develop special strategies , Coping with the change
Your Answer :-Special mindset to develop special strategies , Coping with the change
Multiple Choice Multiple Answer
Question:- Steps to be taken into consideration while whistle blowing are:
Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts
Your Answer :-examining your motives , verifying and documenting your information , sticking to the facts
Select The Blank
Question:- The concept of value and the concept of maximization of value are related to________concept of Ethics.
Correct Answer :-Consequentialism
Your Answer :-Consequentialism
Select The Blank
Question:- ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.
Correct Answer :-Knowledge worker
Your Answer :-Knowledge worker
Multiple Choice Single Answer
Question:- One of the internal environment factors that influences management is
Correct Answer :-Place
Your Answer :-Place
Multiple Choice Multiple Answer
Question:- Few of the management principles given by Henry Fayol are:
Correct Answer :-Division of work , Discipline , Authority and responsibility
Your Answer :-Division of work , Discipline , Authority and responsibility
Select The Blank
Question:- Latest approach signifies organization has a part of ________ system.
Correct Answer :-Social
Your Answer :-Social
Select The Blank
Question:- Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer :-Self-Motivated
Your Answer :-Self-Motivated
True/False
Question:- Every manager in an organisation gives direction to his subordinates as a superior and receives direction as
subordinate from his superior.
Correct Answer :-True
Your Answer :-True
True/False
Question:- According to Swami Vivekananda people have intuition or sacred power to face difficult task.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Robert Owen was a railroad builder in America.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- The family owned businesses like Tata and Birla, also face major fears like
Correct Answer :-Right successor , Stumbling self-confidence , Lack of professional management
Your Answer :-Right successor , Stumbling self-confidence , Lack of professional management
Select The Blank
Question:- Business ethics can be defined as the study of what is________for the business.
Correct Answer :-good and right
Your Answer :-good and right
Select The Blank
Question:- Services need efficient________, transport roads and power just as much as industry and agriculture.
Correct Answer :-telecom
Your Answer :-telecom
Multiple Choice Single Answer
Question:- How many channels are there through which corporate
governance may bear on performance?
Correct Answer :-five
Your Answer :-five
Multiple Choice Single Answer
Question:- The code of conduct for a profession should be
Correct Answer :-Enforceable
Your Answer :-Enforceable
Multiple Choice Single Answer
Question:- In which type of income class, does the insurance sector have
to face the challenge of making insurance a buying priority?
Correct Answer :-lower-middle
Your Answer :-lower-middle
Multiple Choice Single Answer
Question:- The issues of insider trading can be dealt with by keeping a principle of
Correct Answer :-Disclosed or desist
Your Answer :-Self-regulation
True/False
Question:- Gita has nothing to do with leadership in management
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- Who said, “Management is management of Men, Money,
Machinery Materials and Information?”
Correct Answer :-Anonymous
Your Answer :-Anonymous
Multiple Choice Multiple Answer
Question:- To be called an SBU, a business unit must meet specific criteria such as
Correct Answer :-having a definable group of competitors , having a mission similar to other SBUs , preparing its own
integrated plans
Your Answer :-having a definable group of competitors
Multiple Choice Multiple Answer
Question:- Peter Drucker is an expert on :
Correct Answer :-Japanese art , History of technology , History of American statesman
Your Answer :-Japanese art , History of technology , History of American statesman
Multiple Choice Multiple Answer
Question:- Name the factors governing the span of management.
Correct Answer :-Ability of the manager , Ability of the employees , Geographic location
Your Answer :-Ability of the employees
Multiple Choice Single Answer
Question:- At which levels of the organization does management exist?
Correct Answer :-Top-level
Your Answer :-Top-level
Multiple Choice Multiple Answer
Question:- EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer :-drives , impulses , feelings
Your Answer :-drives , impulses , feelings
True/False
Question:- Indian companies because of confused status have lacked selfconfidence.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Event management in India is an ancient activity.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- Research into the average Indian buying habits have brought about the following facts
Correct Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given
to all members of their group
Your Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to
all members of their group
Multiple Choice Single Answer
Question:- Who said, “Management is a multiple organ that manages a business, manages a manager and manages
workers and work”?
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
Select The Blank
Question:- ________ is the ability to sense, understand and effectively apply emotion.
Correct Answer :-Emotional Intelligence
Your Answer :-Emotional Intelligence
Multiple Choice Multiple Answer
Question:- The different components of EQ would be
Correct Answer :-Self-awareness , Emotional management , empathy
Your Answer :-Self-awareness , Emotional management , empathy
Select The Blank
Question:- Events like trade fairs are handled by government authorities, for example the biggest concourse under the sun,
________ is again handled by Allahabad Municipal Corporation.
Correct Answer :-Kumbhmela
Your Answer :-Kumbhmela
Multiple Choice Multiple Answer
Question:- The products that are grouped under strategic business units share common factors, like
Correct Answer :-underlying technology , the market , the skill
Your Answer :-underlying technology , the market , the skill
Multiple Choice Multiple Answer
Question:- In the insurance sector the rules governing the foreign companies
Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the
company board
Your Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the
company board
Multiple Choice Single Answer
Question:- Who said, “Management is the creation and maintenance of internal environment in an enterprise, where
individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer :-Koontz & O ‘Donell
Your Answer :-Koontz & O ‘Donell
Select The Blank
Question:- Brands are associated with lifestyles and people's________.
Correct Answer :-aspirations
Your Answer :-aspirations
Multiple Choice Multiple Answer
Question:- In the insurance sector the rules governing the foreign companies
Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Your Answer :-are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Multiple Choice Single Answer
Question:- Who said, "Management is a multiple organ that manages a business, manages a manager
and manages workers and work"?
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
Select The Blank
Question:- Under the types of motivators, non-financial motivators are encouragement, freedom
________.
Correct Answer :-recognition
Your Answer :-recognition
Multiple Choice Single Answer
Question:- Management is the combination of Arts, Science and
Correct Answer :-Profession
Your Answer :-Profession
Multiple Choice Multiple Answer
Question:- Features of direction would be
Correct Answer :-Pervasive function , Communication , Continuous process
Your Answer :-Pervasive function , Communication , Continuous process
Multiple Choice Single Answer
Question:- With globalisation moving ahead companies requires strategies like joint ventures for
example
Correct Answer :-HDFC - Standard Life
Your Answer :-Kinetic - Honda
True/False
Question:- Decision-Making is a process of making a choice of poor alternatives.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- One of the external environment factors that influences Management is
Correct Answer :-Legal
Your Answer :-Legal
True/False
Question:- Henry Fayol was born in England.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- Disadvantages of SBUs are
Correct Answer :-Over-emphasis on short term performance ,
Distortion of information , Dysfunctional competition among
divisions
Your Answer :-Dysfunctional competition among divisions , Overemphasis on short term
performance , Distortion of information
Select The Blank
Question:- The ________ appeared in the book, In search of Excellence.
Correct Answer :-7 S model
Your Answer :-7 S model
True/False
Question:- Learning organizations must adopt processes that encourage interaction across
boundaries
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- ________ learning requires skills for sharing information and knowledge, particularly
implicit knowledge, assumptions and benefits that are traditionally beneath the surface.
Correct Answer :-Collective
Your Answer :-Collective
Multiple Choice Single Answer
Question:- Management is not just a
Correct Answer :-Process
Your Answer :-Process
Multiple Choice Single Answer
Question:- Management is
Correct Answer :-Multidisciplinary
Your Answer :-Interactive
Multiple Choice Single Answer
Question:- Who said, "Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and effectively towards the
attainment of gr
Correct Answer :-Koontz & O `Donell
Your Answer :-Koontz & O `Donell
Multiple Choice Multiple Answer
Question:- The activities of the communicator while communicating a message will include,
Correct Answer :-ideation , encoding , transmission
Your Answer :-ideation , encoding , transmission
Multiple Choice Single Answer
Question:- How many central ideas are associated with consequentialism?
Correct Answer :-Two
Your Answer :-Two
Multiple Choice Single Answer
Question:- Which law states that 'you get what you deserve and not what you desire'
Correct Answer :-Law of destiny
Your Answer :-Law of destiny
True/False
Question:- Fast food chains are not a corporatised service.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- The products that are grouped under strategic business
units share common factors, like
Correct Answer :-underlying technology , the market , the skill
Your Answer :-underlying technology , the market , the skill
Multiple Choice Multiple Answer
Question:- The potential external opportunities faced by an organization are
Correct Answer :-falling trade barriers , additional customer groups , faster market groups
Your Answer :-additional customer groups , faster market groups , falling trade barriers
True/False
Question:- A budget as a plan of statement of expected results is expressed in numerical terms.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- A set of actions that you start with and must maintain is also called as ________.
Correct Answer :-Strategy
Your Answer :-Strategy
Multiple Choice Single Answer
Question:- Who said, "Management is management of Men, Money, Machinery Materials and
Information?"
Correct Answer :-Anonymous
Your Answer :-Anonymous
True/False
Question:- Direction initiates at the bottom level in the organisation and follows to top through the
hierarchy.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- A procedure has the following advantages
Correct Answer :-ensures uniformity of action , increases coordination , provides good standard for
the manage
Your Answer :-ensures uniformity of action , increases coordination , provides good standard for the
manage
Multiple Choice Single Answer
Question:- What would be the percentage of equity participation under the rules governing foreign
companies?
Correct Answer :-0.26
Your Answer :-0.26
Multiple Choice Multiple Answer
Question:- Characteristics of formal organization are :
Correct Answer :-Arbitrary structure , Predetermined objectives and policies ,Well defined rules and
regulations
Your Answer :-Arbitrary structure , Predetermined objectives and policies ,Well defined rules and
regulations
Select The Blank
Question:- Control, like other elements of management process has to be ________ and not an
emergency operation
Correct Answer :-continuous
Your Answer :-continuous
Select The Blank
Question:- Different rates are levied by different states for ________ tax.
Correct Answer :-entertainment
Your Answer :-entertainment
Multiple Choice Single Answer
Question:- Of which type of knowledge is science a body of?
Correct Answer :-Organized
Your Answer :-Organized
Multiple Choice Multiple Answer
Question:- Future of Insurance sector would be
Correct Answer :-new players taking over the market , improved customer service , strong hold of
nationalized players
Your Answer :-new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Single Answer
Question:- Planning is based on future conditions which are dynamic, hence it is said to be
Correct Answer :-Flexible
Your Answer :-Flexible
Select The Blank
Question:- Organization as an establishment is considered as the ________ aspect of an enterprise.
Correct Answer :-Physical
Your Answer :-Physical
Multiple Choice Single Answer
Question:- The model presented by Dr. Chakraborty shows that Indian thought has a keynote, that is
Correct Answer :-Balance
Your Answer :-Brain
Multiple Choice Single Answer
Question:- What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?
Correct Answer :-proximity of markets
Your Answer :-proximity of markets
Multiple Choice Single Answer
Question:- To which environment is learning environment adaptive?
Correct Answer :-External
Your Answer :-External
Multiple Choice Single Answer
Question:- One of the internal environment factors that influences management is
Correct Answer :-Place
Your Answer :-Place
Multiple Choice Multiple Answer
Question:- Name the flagship companies under the group of "Aditya Birla"
Correct Answer :-Hindalco , Indo-Gulf Fertilizers , Birla
Corporation
Your Answer :-Hindalco , Birla Corporation
True/False
Question:- "When an insurance policy is sold, a promise is sold".
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- The various tools for corporate governance are
Correct Answer :-audit , professionalism , proper functioning of the board
Your Answer :-audit , professionalism , proper functioning of the board
Multiple Choice Single Answer
Question:- Management is
Correct Answer :-Creative
Your Answer :-Creative
---------------------------------------------------------------------Multiple Choice Single Answer
Question:- Management is said to be the combination of three factors, arts, science and the third is
Correct Answer :-profession
Your Answer :-profession
True/False
Question:- Important ingredients of the service industry are labour and knowledge.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- Management is
Correct Answer :-Creative
Your Answer :-Creative
Multiple Choice Single Answer
Question:- Management is not just a
Correct Answer :-Process
Your Answer :-Process
Multiple Choice Single Answer
Question:- Who said, "Management is a multiple organ that manages a business, manages a manager
and manages workers and work"?
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
Multiple Choice Multiple Answer
Question:- The defination of decision involves following characteristics
Correct Answer :-Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer :-Involves Rationality , Involves Commitment , Involves Mental Process
Multiple Choice Single Answer
Question:- What is the reason that Indian Business houses were not able to take courageous
decisions.
Correct Answer :-stagger or stumbling self-confidence
Your Answer :-stagger or stumbling self-confidence
Multiple Choice Single Answer
Question:- One of the external environment factors that influences Management is
Correct Answer :-Legal
Your Answer :-Legal
Multiple Choice Multiple Answer
Question:- Budgetary control involves budgets such as
Correct Answer :-sales , production , cash
Your Answer :-sales , production , cash
Multiple Choice Single Answer
Question:- Who said, "Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and effectively towards the
attainment of gr
Correct Answer :-Koontz & O `Donell
Your Answer :-Koontz & O `Donell
Multiple Choice Single Answer
Question:- Management is the combination of Arts, Science and
Correct Answer :-Profession
Your Answer :-Profession
Multiple Choice Single Answer
Question:- Who proposed the first theory called the hierarchy of needs theory ?
Correct Answer :-Abraham Maslow
Your Answer :-Abraham Maslow
Multiple Choice Single Answer
Question:- One of the internal environment factors that influences management is
Correct Answer :-Place
Your Answer :-Place
Multiple Choice Multiple Answer
Question:- The family owned businesses like Tata and Birla, also face major fears like
Correct Answer :-Right successor , Stumbling self confidence , Lack of professional management
Your Answer :-Right successor , Stumbling self confidence , Lack of professional management
Multiple Choice Single Answer
Question:- What is the other important ingredient of hi-tech service industries, besides labour?
Correct Answer :-knowledge
Your Answer :-knowledge
Multiple Choice Multiple Answer
Question:- Application of general management functions to the insurance sector is
Correct Answer :-co-ordinating , controlling , directing
Your Answer :-co-ordinating , controlling , directing
Multiple Choice Single Answer
Question:- Which type of transmission of orders help in obtaining linear behaviour ?
Correct Answer :-one-way
Your Answer :-one-way
Multiple Choice Single Answer
Question:- One of the key features of services is that they are
Correct Answer :-intangible
Your Answer :-tangible
Multiple Choice Single Answer
Question:- The philosophy of Vedanta is compared to which animal in the dream of the person, who
wakes the dreamer and makes you realise your self discovered reality.
Correct Answer :-Lion
Your Answer :-Leopard
Select The Blank
Question:- Different rates are levied by different states for ________ tax.
Correct Answer :-entertainment
Your Answer :-entertainment
True/False
Question:- Decentralization would be preferred in large sized units.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- The various tools for corporate governance are
Correct Answer :-audit , professionalism , proper functioning of the board
Your Answer :-audit , professionalism , proper functioning of the board
True/False
Question:- Good competitive skills are a potential external opportunity of learning organizations
Correct Answer :-False
Your Answer :-False
True/False
Question:- An organization consists of individuals in which their formal roles and structural positions
bring them closer.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- ________ is a flagship company of Aditya Birla Group.
Correct Answer :-Hindalco Grasim
Your Answer :-Hindalco Grasim
Select The Blank
Question:- Direction is a ________ function performed by all the managers at all levels of the
organisation.
Correct Answer :-managerial
Your Answer :-managerial
Multiple Choice Multiple Answer
Question:- The experts who dealt in Behavioral Sciences are :
Correct Answer :-MaxWeber , Vilfredo Pareto , Elton Mayo
Your Answer :-MaxWeber , Vilfredo Pareto , Elton Mayo
Multiple Choice Single Answer
Question:- Who said, "Management is management of Men, Money, Machinery Materials and
Information?"
Correct Answer :-Anonymous
Your Answer :-Anonymous
Multiple Choice Multiple Answer
Question:- Collective learning requires skills for sharing information and knowledge and these key
skills are
Correct Answer :-Listening , Mentoring , Observing
Your Answer :-Listening , Observing
Select The Blank
Question:- The Aditya Birla Group has an insurance tie up with________of Canada.
Correct Answer :-Sun Life
Your Answer :-Sun Life
True/False
Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Professional management signifies separation of ownership and management.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- How many forces of competition are there according to Michael E. Porter?
Correct Answer :-Five
Your Answer :-Five
Select The Blank
Question:- ________ is practiced like all other managerial functions at all levels of management
Correct Answer :-All level exercise
Your Answer :-All level exercise
Multiple Choice Multiple Answer
Question:- The different kinds of relationships for selecting the span of control would be :
Correct Answer :-One to one , Cross relationship , Direct group
Your Answer :-One to one , Cross relationship , Direct group
Multiple Choice Single Answer
Question:- What does office management include?
Correct Answer :-staffing and equipment of the office
Your Answer :-staffing and maintainence
True/False
Question:- 'Span of control' is also referred to as span of management.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- The negative type of motivators will include
Correct Answer :-Fear , Force , Reprimands
Your Answer :-Fear , Force , Reprimands
True/False
Question:- It is said that no company is allowed to deal in life and non-life insurance as a single
entity.
Correct Answer :-True
Your Answer :-True
---------------------------------------------------------------------Select The Blank
Question:- Henry Fayol was trained as a ________ engineer.
Correct Answer :-Mining
Your Answer :-Mining
Multiple Choice Single Answer
Question:- Who said, "Management is a multiple organ that manages a business, manages a manager
and manages workers and work"?
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
Multiple Choice Single Answer
Question:- Intelligence quotient is the measurement of one's ?
Correct Answer :-Intelligence
Your Answer :-Intelligence
Multiple Choice Multiple Answer
Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or
diminishing can be listed as
Correct Answer :-Absenteeism , No. of accidents , Grievances
Your Answer :-Absenteeism , No. of accidents , Grievances
Select The Blank
Question:- ________ degree of delegation is that in which a superior states a particular task to his
subordinates and tells them to investigate on that task and report back.
Correct Answer :-Low
Your Answer :-Low
True/False
Question:- Event management in India is an ancient activity.
Correct Answer :-False
Your Answer :-True
Multiple Choice Single Answer
Question:- Management is
Correct Answer :-Creative
Your Answer :-Creative
Select The Blank
Question:- ________ with sympathy can reduce some of the daily frustrations in organised life and
result in better communication.
Correct Answer :-Listening
Your Answer :-Listening
Multiple Choice Multiple Answer
Question:- Management is multidisciplinary, it includes knowledge from
Correct Answer :-Psychology , Economics , Maths
Your Answer :-Psychology , Economics , Maths
True/False
Question:- It is that top leadership fails to teach the MBO philosophy largely because, very often it is
itself not motivated.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- According to the Consequentialism concept of ethics, an act which does not maximize
value
Correct Answer :-is not ethically permissible
Your Answer :-is ethically permissible
Multiple Choice Multiple Answer
Question:- Every person has different ways and means of performing art, similarly, every individual
has different styles of management and these are categorized as
Correct Answer :-Democratic , Autocratic , Beaurocratic
Your Answer :-Democratic , Autocratic , Beaurocratic
True/False
Question:- The financial structure is not one of the five channels of corporate governance.
Correct Answer :-False
Your Answer :-False
True/False
Question:- Decentralization would be preferred in large sized
units.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- Who said, "Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and effectively towards the
attainment of gr
Correct Answer :-Koontz & O `Donell
Your Answer :-Koontz & O `Donell
Multiple Choice Single Answer
Question:- Management is the combination of Arts, Science and
Correct Answer :-Profession
Your Answer :-Profession
Multiple Choice Single Answer
Question:- Before calling a consultant what is it that companies must prepare
Correct Answer :-Check list
Your Answer :-Check list
True/False
Question:- Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- Management is
Correct Answer :-Multidisciplinary
Your Answer :-Multidisciplinary
Select The Blank
Question:- The concept of corporate governance has been attracting________in India.
Correct Answer :-public attention
Your Answer :-public attention
Select The Blank
Question:- ________ are at a minimum where the morale is high.
Correct Answer :-Grievances
Your Answer :-Grievances
Multiple Choice Multiple Answer
Question:- Functional authority works only when,
Correct Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
Your Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
Multiple Choice Single Answer
Question:- One of the external environment factors that influences Management is
Correct Answer :-Legal
Your Answer :-Legal
Select The Blank
Question:- Producer services are trade,________communication and financial services.
Correct Answer :-transport
Your Answer :-transport
Multiple Choice Single Answer
Question:- Govt. services would essentially entail
Correct Answer :-social goods and public administration
Your Answer :-social goods and public administration
Multiple Choice Single Answer
Question:- Which of the following is not an area of operation of event management?
Correct Answer :-banking
Your Answer :-banking
True/False
Question:- 'Span of control' is also referred to as span of management.
Correct Answer :-True
Your Answer :-True
True/False
Question:- According to Theory Y, people lack self-motivation and require to be externally controlled
and closely supervised in order to get the maximum output for them.
Correct Answer :-False
Your Answer :-False
Select The Blank
Question:- Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer :-Self-Motivated
Your Answer :-Self-Motivated
Multiple Choice Single Answer
Question:- Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer :-Anonymous
Your Answer :-Anonymous
Multiple Choice Single Answer
Question:- The important point to be noted under the definition of learning organizations is
Correct Answer :-Development of collective as well as individual learning
Your Answer :-Development of collective as well as individual learning
Multiple Choice Multiple Answer
Question:- The characteristics of knowledge worker would be
Correct Answer :-egoistic , right conscious
Your Answer :-egoistic , right conscious
Multiple Choice Multiple Answer
Question:- Under McKinsey's 7 S model, the soft S's are:
Correct Answer :-Style , Staff , Skills
Your Answer :-Style , Staff , Skills
Multiple Choice Multiple Answer
Question:- Research into the average Indian buying habits have brought about the following facts
Correct Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want
attention to be given to all members of their group
Your Answer :-they prefer to pay in cash , they like to touch and feel the merchandise
Multiple Choice Multiple Answer
Question:- Select the guidelines for effective decision making.
Correct Answer :-Involve subordinates in decision making process ,
Evaluate the results , Adopt a diagnostic approach to decision
making
Your Answer :-Adopt a diagnostic approach to decision making , Involve subordinates in decision
making process , Evaluate the results
Multiple Choice Multiple Answer
Question:- Elements of effective control are
Correct Answer :-Understandable , Corrective , Flexible
Your Answer :-Understandable , Corrective , Flexible
Multiple Choice Single Answer
Question:- One of the internal environment factors that influences management is
Correct Answer :-Place
Your Answer :-Place
Multiple Choice Multiple Answer
Question:- Under the role of management consultant, consultant acts as a
Correct Answer :-Motivator , Leader , Counselor
Your Answer :-Motivator , Leader , Counselor
Multiple Choice Single Answer
Question:- Management is not just a
Correct Answer :-Process
Your Answer :-Process
---------------------------------------------------------------------Multiple Choice Multiple Answer
Question:- Some of the popular forecasts are
Correct Answer :-Demand forecast , Sales forecast , Specific industry forecast
Your Answer :-Demand forecast , Sales forecast
Multiple Choice Single Answer
Question:- One of the internal environment factors that influences
management is
Correct Answer :-Place
Your Answer :-Place
Multiple Choice Single Answer
Question:- One of the external environment factors that influences Management is
Correct Answer :-Legal
Your Answer :-Legal
True/False
Question:- In delegation a superior transfer some duties and responsibilities to his subordinates.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- In the insurance sector the rules governing the foreign companies
Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Your Answer :-are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Multiple Choice Multiple Answer
Question:- The tools and techniques used in learning organizations are
Correct Answer :-creativity, brainstorming , observing outcomes , reframing knowledge
Your Answer :-creativity, brainstorming , observing outcomes , reframing knowledge
True/False
Question:- Learning organizations must adopt processes that encourage interaction across
boundaries
Correct Answer :-True
Your Answer :-False
Multiple Choice Multiple Answer
Question:- Corporate governance aims at
Correct Answer :-better transparency , ethics , accountability
Your Answer :-better transparency , ambiguity
Multiple Choice Multiple Answer
Question:- Emotional intelligence is said to be the ability to sense, understand and effectively apply
the power and acumen of
emotions as a source of
Correct Answer :-information , trust , human energy
Your Answer :-information , trust , human energy
Multiple Choice Multiple Answer
Question:- Every person has different ways and means of performing art, similarly, every individual
has different styles of management and these are categorized as
Correct Answer :-Democratic , Autocratic , Beaurocratic
Your Answer :-Democratic , Subjective , Beaurocratic
True/False
Question:- The service sector has not corporatised itself.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- What is it when you are feeling and being in touch with
subtle feeling about things ?
Correct Answer :-Self awareness
Your Answer :-Self awareness
True/False
Question:- Management has been defined as the creation and
direction of the internal environment in an enterprise
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- Who is primarily known for his Time and motion studies?
Correct Answer :-Frank Gilberth
Your Answer :-Frank Gilberth
Multiple Choice Multiple Answer
Question:- The products that are grouped under strategic business units share common factors, like
Correct Answer :-underlying technology , the market , the skill
Your Answer :-underlying technology , the market , the skill
True/False
Question:- Important ingredients of the service industry are labour and knowledge.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- Charles Babbage built the first prototype of modern
________.
Correct Answer :-Computers
Your Answer :-Computers
Select The Blank
Question:- The four A's of the service section are acceptability,________, affordability, availability.
Correct Answer :-awareness
Your Answer :-accountability
True/False
Question:- Management is promotional
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- The issues of insider trading can be dealt with by keeping a principle of
Correct Answer :-Disclosed or desist
Your Answer :-Vision and mission
Multiple Choice Single Answer
Question:- Management is
Correct Answer :-Creative
Your Answer :-Creative
True/False
Question:- Management manages a manager and manages machines and
workers
Correct Answer :-False
Your Answer :-True
True/False
Question:- Management is the combination of Arts, Science and profession.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- Who said, "Management is a multiple organ that manages a business, manages a manager
and manages workers and work"?
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
Select The Blank
Question:- The service sector has expanded because of the virtual stagnation of the________sector.
Correct Answer :-agricultural
Your Answer :-production
Multiple Choice Single Answer
Question:- Before calling a consultant what is it that companies must prepare
Correct Answer :-Check list
Your Answer :-Check list
True/False
Question:- Good competitive skills are a potential external opportunity of learning organizations
Correct Answer :-False
Your Answer :-True
True/False
Question:- The strategic factor in social integration is the
development and selection of leaders.
Correct Answer :-True
Your Answer :-True
True/False
Question:- Communication in industry is a phase both of organisation and moral building.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- Organization as an establishment is considered as the ________ aspect of an enterprise.
Correct Answer :-Physical
Your Answer :-Physical
Multiple Choice Single Answer
Question:- Successful consultants should promote their consultancy through what ?
Correct Answer :-Network
Your Answer :-Network
Select The Blank
Question:- ________organizations have systems, mechanisms and processes in place.
Correct Answer :-Learning
Your Answer :-Learning
Multiple Choice Multiple Answer
Question:- The characteristics of a good consultant should be
Correct Answer :-Good communication skill , Team spirit , Cosmopolitan outlook
Your Answer :-Team spirit , Good communication skill
Select The Blank
Question:- Henry Fayol finds ________ and responsibility to be related, with the latter arising from
the former.
Correct Answer :-Authority
Your Answer :-Division
Multiple Choice Single Answer
Question:- A vision statement should have which option among the following components.
Correct Answer :-Precise and objective
Your Answer :-Precise and objective
Select The Blank
Question:- Different rates are levied by different states for ________ tax.
Correct Answer :-entertainment
Your Answer :-entertainment
Multiple Choice Multiple Answer
Question:- To be called an SBU, a business unit must meet specific criteria such as
Correct Answer :-having a definable group of competitors , having a mission similar to other SBUs ,
preparing its own integrated plans
Your Answer :-having a definable group of competitors , having its own mission and goals ,
preparing its own integrated plans
Multiple Choice Single Answer
Question:- Who said, "Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and effectively towards the
attainment of gr
Correct Answer :-Koontz & O `Donell
Your Answer :-Koontz & O `Donell
Multiple Choice Multiple Answer
Question:- International consultancy is said to be
Correct Answer :-Glamorous , Challenging , Trendy
Your Answer :-Glamorous , Challenging , Trendy
Select The Blank
Question:- The Aditya Birla Group has an insurance tie up with________of Canada.
Correct Answer :-Sun Life
Your Answer :-Sun Life
Multiple Choice Single Answer
Question:- Who said, "Management is management of Men, Money, Machinery Materials and
Information?"
Correct Answer :-Anonymous
Your Answer :-Anonymous
Multiple Choice Single Answer
Question:- Which ethical factor argues that there is no universal set of principles by which to judge
mortality?
Correct Answer :-Ethical Relativism
Your Answer :-Ethical Relativism
Multiple Choice Single Answer
Question:- Who said, “Management
Machinery Materials and Information?”
Correct Answer :-Anonymous
Your Answer :-Anonymous
is management of Men, Money,
Multiple Choice Single Answer
Question:- Who said, “Management is the creation and maintenance of internal environment in an enterprise, where
individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer :-Koontz & O ‘Donell
Your Answer :-Koontz & O ‘Donell
Multiple Choice Single Answer
Question:- Who said, “Management is a multiple organ that manages a business, manages a manager and manages
workers and work”?
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
Multiple Choice Single Answer
Question:- One of the internal environment factors that influences management is
Correct Answer :-Place
Your Answer :-Place
Multiple Choice Single Answer
Question:- One of the external environment factors that influences Management is
Correct Answer :-Legal
Your Answer :-Legal
Multiple Choice Single Answer
Question:- Who called for scientific selection of workers and stressed the need for training?
Correct Answer :-Henry L. Gantt
Your Answer :-Henry L. Gantt
True/False
Question:- Henry Fayol was born in England.
Correct Answer :-False
Your Answer :-True
True/False
Question:- There are four hard ‘ S’s in the 7 S Model.
Correct Answer :-False
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Essentials of a good plan are
Correct Answer :-must be continuous , should be time bound , must motivate people
Your Answer :-must be continuous , should be time bound , must motivate people
Multiple Choice Multiple Answer
Question:- Factors determining decentralization of authority
Correct Answer :-uniformity of policy , desire for independence , control techniques
Your Answer :-uniformity of policy , desire for independence , control techniques
True/False
Question:- If you want it done right, do it yourself, is a fallacy
Correct Answer :-True
Your Answer :-False
Multiple Choice Multiple Answer
Question:- Basic elements of control would be
Correct Answer :-setting standards of performance , measurement of performance , comparison of performance with
standard of performance
Your Answer :-setting standards of performance , measurement of performance , comparison of performance with
standard of performance
Multiple Choice Single Answer
Question:- Without an efficient what can, direction not be fully effective?
Correct Answer :-Control
Your Answer :-Motivation
Multiple Choice Multiple Answer
Question:- The new techniques of control which has emerged are
Correct Answer :-management audit , Critical path method , Programme evaluation and review technique
Your Answer :-management audit , Critical path method , Programme evaluation and review technique
Multiple Choice Multiple Answer
Question:- Elements of direction are
Correct Answer :-maintaining discipline , motivation of subordinates , rewarding good performance
Your Answer :-maintaining discipline , motivation of subordinates , rewarding good performance
Multiple Choice Single Answer
Question:- Co-ordination should not be what?
Correct Answer :-Rigid
Your Answer :-Restricted
Multiple Choice Single Answer
Question:- Employees will be judged on how they will meet or exceed which well-defined criteria?
Correct Answer :-Performance
Your Answer :-Goals
Multiple Choice Multiple Answer
Question:- The lack of communication leads to
Correct Answer :-information gap , disintegration , deviation from performance
Your Answer :-information gap , disintegration , deviation from performance
True/False
Question:- Information gaps create a communication barrier.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- The following are the services which are corporatized
Correct Answer :-banking , insurance , hospitals
Your Answer :-banking , insurance , hospitals
Multiple Choice Single Answer
Question:- What type of industry is event management in India?
Correct Answer :-One Off
Your Answer :-Multiple Off
True/False
Question:- International artists performance in India is diminishing in recent times.
Correct Answer :-False
Your Answer :-False
Multiple Choice Multiple Answer
Question:- The channels through which corporate governance may bear on performance are
Correct Answer :-managerial incentives , disciplining , corporate restructuring
Your Answer :-managerial incentives , disciplining
Multiple Choice Single Answer
Question:- What type of ethics emphasize that all mature persons have adequate capacity to reason?
Correct Answer :-Deontological ethics
Your Answer :-Deontological ethics
Multiple Choice Multiple Answer
Question:- Key ethical principles include the following
Correct Answer :-fulfilling commitments , caring and compassion , being accountable for decision
Your Answer :-fulfilling commitments , caring and compassion , being accountable for decision
True/False
Question:- Ethical problems result in dilemmas for business managers.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- What requires a high level of optimism and persistence despite rejection?
Correct Answer :-Self Motivation
Your Answer :-Self Motivation
True/False
Question:- EQ was first brought to attention by Benott Simon .
Correct Answer :-False
Your Answer :-False
True/False
Question:- A wisdom worker is one who focuses on self-control.
Correct Answer :-True
Your Answer :-False
Multiple Choice Single Answer
Question:- For survival Indian business families are raising their capital to which zone?
Correct Answer :-Comfort
Your Answer :-Safe
Multiple Choice Multiple Answer
Question:- The liberalization and globalization has lead to restructuring of industry through
Correct Answer :-merger , outsourcing , downsizing
Your Answer :-merger , outsourcing , division
True/False
Question:- Morale is a state of mind and emotions affecting the attitude to work.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- ________ is a scientific process of looking ________, which is based on past performance
Correct Answer :-Forecasting
Your Answer :-Forecasting
Correct Answer :-forward
Your Answer :-forward
Select The Blank
Question:- ________ is a continuous activity in which the ________ are instructed to carry out the particular assignment.
Correct Answer :-Training
Your Answer :-Training
Correct Answer :-subordinates
Your Answer :-subordinates
Select The Blank
Question:- One of the ________ of direction is of ________
communication.
Correct Answer :-principles
Your Answer :-principles
Correct Answer :-effective
Your Answer :-effective
Select The Blank
Question:- By putting inter-dependent ________ under one ________ coordination is ensured.
Correct Answer :-units
Your Answer :-units
Correct Answer :-boss
Your Answer :-Owner
Select The Blank
Question:- ________ divide work into specialized ________.
Correct Answer :-Managers
Your Answer :-Managers
Correct Answer :-functions
Your Answer :-functions
Select The Blank
Question:- Organizational morale is basically a ________ condition of groups and ________.
Correct Answer :-mental
Your Answer :-Emotional
Correct Answer :-individuals
Your Answer :-individuals
Select The Blank
Question:- The level of ________ affect an individual’s ________.
Correct Answer :-satisfaction
Your Answer :-satisfaction
Correct Answer :-morale
Your Answer :-morale
Select The Blank
Question:- An important ________ in retailing is the battle of ________
Correct Answer :-trend
Your Answer :-trend
Correct Answer :-Formats
Your Answer :-Formats
Select The Blank
Question:- Learning ________ is the organizational ________ that nurtures learning.
Correct Answer :-Culture
Your Answer :-Culture
Correct Answer :-climate
Your Answer :-climate
Multiple Choice Multiple Answer
Question:- The aspects of corporate governance are
Correct Answer :-attracting public attention , indispensable , trust
Your Answer :-attracting public attention , indispensable , trust
Multiple Choice Single Answer
Question:- EQ refers to the qualities of people who do what in real life?
Correct Answer :-Excel
Your Answer :-Excel
Multiple Choice Single Answer
Question:- Companies seeking to improve have taken a plethora of initiatives such as:
Correct Answer :-R & D
Your Answer :-TQM
True/False
Question:- Learning organizations must develop collective as well as individual learning.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- Who said, “Management is management of Men, Money, Machinery Materials and Information?”
Correct Answer :-Anonymous
Your Answer :-Anonymous
Multiple Choice Single Answer
Question:- Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working
in groups can perform efficiently and effectively towards the attainment of group
Correct Answer :-Koontz & O ‘Donell
Your Answer :-Koontz & O ‘Donell
Multiple Choice Single Answer
Question:- Who said, “Management is a multiple organ that manages business, manages a manager and manages workers and work”?
Correct Answer :-Peter Drucker
Your Answer :-Peter Drucker
True/False
Question:- Profession needs certificate of practice
Correct Answer :-True
Your Answer :-True
True/False
Question:- Management is the combination of Arts,Science and Profession.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- What type of control is most important for effective delegation?
Correct Answer :-Feedback
Your Answer :-Feedback
Multiple Choice Single Answer
Question:- Direction helps utilize what?
Correct Answer :-Capabilities
Your Answer :-Capabilities
Multiple Choice Single Answer
Question:- Who said, direction in business is similar to strategy in war?
Correct Answer :-Seymour
Your Answer :-Seymour
Multiple Choice Multiple Answer
Question:- Elements of effective control are
Correct Answer :-understandable , corrective , flexible
Your Answer :-understandable , corrective , flexible
Multiple Choice Multiple Answer
Question:- Limitations of control would be
Correct Answer :-external factors , difficulty in setting standards , variation and its causes
Your Answer :-external factors , difficulty in setting standards , variation and its causes
True/False
Question:- Direction helps explore the talents of individuals.
Correct Answer :-True
Your Answer :-True
Multiple Choice Single Answer
Question:- The best leader is someone who is?
Correct Answer :-Cool
Your Answer :-Risky
Multiple Choice Multiple Answer
Question:- The democratic or participative leadership style the leader tries to lead mainly through
Correct Answer :-Persuasion , example
Your Answer :-Persuasion , example
True/False
Question:- The 3-needs theory is about motivators in an organization.
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- The different types of barriers to communication are
Correct Answer :-physical , psychological , semantic barriers
Your Answer :-physical , psychological , semantic barriers
Multiple Choice Multiple Answer
Question:- Principles of effective communication would be
Correct Answer :-clear in use of language , attentive listening , use of right medium
Your Answer :-clear in use of language , attentive listening , use of right medium
Multiple Choice Multiple Answer
Question:- The activities of the communicator while communicating a message will include
Correct Answer :-ideation , encoding , transmission
Your Answer :-ideation , encoding , transmission
True/False
Question:- An Indian shopper does not see shopping as an end in itself.
Correct Answer :-False
Your Answer :-True
Multiple Choice Single Answer
Question:- What is event management?
Correct Answer :-Interactive advertising
Your Answer :-Interactive advertising
Multiple Choice Single Answer
Question:- Life Insurance Corporation was nationalized in 1956 by merging how many private insurance companies?
Correct Answer :-245
Your Answer :-245
True/False
Question:- Planning is the primary management function of insurance companies
Correct Answer :-True
Your Answer :-True
True/False
Question:- A level playing field is an unlikely factor of success for insurance sector.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- How many channels are there through which corporate governance may bear on performance?
Correct Answer :-Five
Your Answer :-Five
True/False
Question:- Audit can act as a self regulation enabler
Correct Answer :-True
Your Answer :-True
Multiple Choice Multiple Answer
Question:- Examples of ethics of virtue are as follows
Correct Answer :-courage , generosity , tolerance
Your Answer :-courage , generosity , tolerance
True/False
Question:- Ethical relativism argues that there are universal set of principles to judge morality.
Correct Answer :-False
Your Answer :-False
Multiple Choice Single Answer
Question:- Which if the following criteria should a business meet to be called an SBU?
Correct Answer :-All of these
Your Answer :-All of these
Multiple Choice Single Answer
Question:- Companies must calculate what else about consultancy?
Correct Answer :-Costs
Your Answer :-Costs
Multiple Choice Single Answer
Question:- Which of the following act as general motivators?
Correct Answer :-All of these
Your Answer :-Promotion
True/False
Question:- Individuals normally desire a degree of independence.
Correct Answer :-True
Your Answer :-True
Select The Blank
Question:- _______ offer a definite ________ to the planning process.
Correct Answer :-Rules
Your Answer :-Rules
Correct Answer :-direction
Your Answer :-direction
Select The Blank
Question:- A ________ should always be clear about what is to be ________ to subordinates.
Correct Answer :-superior
Your Answer :-superior
Correct Answer :-delegated
Your Answer :-delegated
Select The Blank
Question:- Control is ________ to decision-________.
Correct Answer :-Basic
Your Answer :-Basic
Correct Answer :-making
Your Answer :-making
Select The Blank
Question:- Theory Y assumes that people will exercise self-________ and
control towards achieving ________ they are committed to.
Correct Answer :-direction
Your Answer :-direction
Correct Answer :-objectives
Your Answer :-objectives
Select The Blank
Question:- ________ services comprise of social and personal services and ________.
Correct Answer :-Consumer
Your Answer :-Consumer
Correct Answer :-hotels
Your Answer :-hotels
Select The Blank
Question:- A favorable factor for retail ________ is reduction of ________ duties.
Correct Answer :-growth
Your Answer :-growth
Correct Answer :-customs
Your Answer :-Import
Select The Blank
Question:- ________ is one of the ________ companies in event management.
Correct Answer :-Whizzcraft
Your Answer :-Whizzcraft
Correct Answer :-Leading
Your Answer :-Leading
Select The Blank
Question:- ________ insurance companies holding is restricted to ________.
Correct Answer :-International
Your Answer :-International
Correct Answer :-26 %
Your Answer :-26 %
Select The Blank
Question:- An objective of corporate governance is ________ of ________ value.
Correct Answer :-enhancement
Your Answer :-enhancement
Correct Answer :-shareholder
Your Answer :-shareholder
Multiple Choice Single Answer
Question:- People with high EQ understand People's what?
Correct Answer :-Expectation
Your Answer :-Expectation
Multiple Choice Multiple Answer
Question:- Emotional intelligence is said to be the ability to sense, understand and effectively apply the power and acumen of emotions
as a source of
Correct Answer :-information , trust , human energy
Your Answer :-information , trust , human energy
Multiple Choice Multiple Answer
Question:- EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer :-feelings , impulses , drives
Your Answer :-feelings , impulses , drives
Multiple Choice Multiple Answer
Question:- The potential internal strength of an organization could be
Correct Answer :-adequate financial resources , superior technological skills , cost advantages
Your Answer :-adequate financial resources , superior technological skills , cost advantages
Multiple Choice Multiple Answer
Question:- To be called an SBU, a business unit must meet specific criteria
Correct Answer :-have definable group of competitors , have its own mission , prepare its own integrated plans
Your Answer :-have definable group of competitors , have its own mission, prepare its own integrated plans
Multiple Choice Multiple Answer
Question:- What are some of the challenges faced by retail sector?
Correct Answer :-Looking beyond price , The people factor , The technological edge
Your Answer :-Looking beyond price , The people factor , The technological edge
People with high EQ understand People's what?
Correct Answer :-Expectation
ppm vish
globalisation
True/False
Question Safety needs are those where the person feel important and must
also receive recognition from others.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question How many channels are there through which corporate
governance may bear on performance?
Correct Answer Five
Your Answer Five
Multiple Choice Multiple Answer
Question Services are defined as the art and science of managing :Correct Answer The expectations of others , The experiences of people , The
demands of the customer
Your Answer The expectations of others , The experiences of people , The
demands of the customer
Multiple Choice Multiple Answer
Question The definition of decision involves following characteristics :Correct Answer Rationality , Commitment , Mental Process
Your Answer Rationality , Commitment , Mental Process
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Productive
Select The Blank
Question Service sector has grown because of ________.
Correct Answer Contracting
Your Answer Contracting
Page 2
ppm vish
Multiple Choice Single Answer
Question The purpose of communication is informing others and becoming
informed, directing others and being directed and :Correct Answer Influencing others and being influenced
Your Answer Understanding others and being understood
Select The Blank
Question A set of actions that you start with and must maintain is also
called as ________.
Correct Answer Strategy
Your Answer Strategy
Multiple Choice Single Answer
Question Planning is mainly concerned with looking ahead in the future,
what is it that provides the necessary raw material for correct planning ?
Correct Answer Forecasting
Your Answer Forecasting
Match The Following
Question Correct Answer Your Answer
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
True/False
Question Learning from mistakes is often more powerful than learning
from success.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question What shrinks working memory and so has the ability to think
clearly?
Correct Answer Emotional distress
Your Answer Emotional distress
Page 3
ppm vish
Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Select The Blank
Question The four A's of the service section are acceptability, ________ ,
affordability, availability.
Correct Answer Awareness
Your Answer Awareness
True/False
Question It is said that always lines of communication should be open.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Which Indian pharma company has recently started an SBU?
Correct Answer Ranbaxy
Your Answer Godrej
Multiple Choice Single Answer
Question Management is not just a
Correct Answer Process
Your Answer Process
Select The Blank
Question The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative
principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Scalar
Multiple Choice Multiple Answer
Question A vision statement should have the following components :Correct Answer Ability to inspire people , Achievable , Precise and objective
Your Answer Ability to inspire people , Achievable , Precise and objective
Select The Blank
Question New companies feel that ________ is the most appropriate type
Page 4
ppm vish
of alliance.
Correct Answer Joint-venture
Your Answer Joint-venture
Multiple Choice Single Answer
Question Who proposed the first theory called the hierarchy of needs
theory?
Correct Answer Abraham Maslow
Your Answer Abraham Maslow
Multiple Choice Multiple Answer
Question The family owned businesses like Tata and Birla, also face major
fears like
Correct Answer Right successor , Stumbling self confidence , Lack of
professional management
Your Answer Right successor , Stumbling self confidence , Lack of
professional management
Multiple Choice Single Answer
Question Under the characteristics of a learning organization what is it that
is recognized as strength?
Correct Answer Diversity
Your Answer Ideas
Multiple Choice Single Answer
Question What articulates the long-term goals of an enterprise?
Correct Answer Vision Statement
Your Answer Vision Statement
Multiple Choice Multiple Answer
Question Elements of direction are :Correct Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performance
Your Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performance
True/False
Question The contribution of the service sector to the employment
generation has been proportionate.
Correct Answer False
Your Answer False
Page 5
ppm vish
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
True/False
Question The heart of administration is the directing function.
Correct Answer True
Your Answer True
Select The Blank
Question A mental condition of a egoistic man where his demands are never
fulfilled is also referred to as ________.
Correct Answer Restless equilibrium
Your Answer Restless equilibrium
True/False
Question It is said that no company is allowed to deal in life and non-life
insurance as a single entity.
Correct Answer True
Your Answer True
Select The Blank
Question To establish contact with the creator ________ helps us to
transfer our minds and reach at the goal.
Correct Answer Yogic processes, social norms and values
Your Answer Yogic processes, social norms and values
True/False
Question Service sector in India dominates half of our national income.
Correct Answer True
Your Answer True
True/False
Question Indian business families are still avoiding joint ventures and
tie-ups.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question Most Indian business houses go for restructuring exercise,
Page 6
ppm vish
through :Correct Answer Demerger , Merger , Takeover
Your Answer Merger , Takeover
Select The Blank
Question ________ acts are done willfully and not by chance.
Correct Answer Virtuous
Your Answer Virtuous
Multiple Choice Multiple Answer
Question The factors which should be included on the part of managers
when dealing with subordinates are :Correct Answer Loyalty , Devotion
Your Answer Loyalty , Devotion
Multiple Choice Multiple Answer
Question The service sector has grown because of reasons mentioned below
:Correct Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology no
longer gives a competitive edge to manufacturing activities in the global
scenario , As income increases, consumer demands for services increase
faster than those for goods
Your Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology no
longer gives a competitive edge to manufacturing activities in the global
scenario , As income increases, consumer demands for services increase
faster than those for goods
Multiple Choice Multiple Answer
Question The different types of motivators would be :Correct Answer Positive , External , Financial
Your Answer Positive , Financial
True/False
Question The technique of control is associated with planning, as a part of
scientific management.
Correct Answer True
Your Answer True
Select The Blank
Question Business ethics can be defined as the study of what is ________
Page 7
ppm vish
for the business.
Correct Answer Good and right
Your Answer Good and right
True/False
Question The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer False
Page 8
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Board members should have an independent sense of
judgment.
Correct Answer True
Your Answer
False
True/False
Question
Event management in India is an ancient activity.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer
Process , Relationship
Select The Blank
Question
Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer
Computers
Select The Blank
Question
The ________ principle, which is the inherent process in
organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer
Functional
Multiple Choice Single Answer
Question
It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer
information is basis of control
Multiple Choice Single Answer
Question
Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer Critical path method
Your Answer
Critical path method
Multiple Choice Multiple Answer
Question
Application of general management functions to the insurance
sector is
Correct Answer co-ordinating , controlling , directing
Your Answer
capitalizing
True/False
Question
Lower level managers need EQ most.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service
, strong hold of nationalized players
Your Answer
new players taking over the market , improved customer service
, strong hold of nationalized players
Match The Following
Question
Correct Answer
Your Answer
Service sector is not
licensing system
influenced by this system
licensing system
Functional management
challenges
Management accounting
and taxation
This influences the service
sector
Corporatization of
services
Accountants
Accountants
Reason for expansion of
service sector
Failure to sustain an
advantage in
manufacturing activities
The service sector
dominates the Indian
economy
True/False
Question
Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face
common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value
Select The Blank
Question
Individuals are encouraged to develop________,to speak out, to
challenge actions.
Correct Answer ideas
Your Answer
ideas
Select The Blank
Question
Business ________ is the calculation of probable events to
provide against future.
Correct Answer forecasting
Your Answer
planning
Select The Blank
Question
Being more attuned to the feelings of those you work with is a
benefit of ________.
Correct Answer Emotional Quotient
Your Answer
Emotional Quotient
Multiple Choice Single Answer
Question
Communication forms the link between every individual and
between one group and the other groups, what are the main
facts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer
concepts, opinions
Multiple Choice Multiple Answer
Question
RBI's present report on currency and finance divides the sector
into
Correct Answer consumer services , Govt. services , producer services
Your Answer
consumer services , producer services
True/False
Question
It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.
Correct Answer True
Your Answer
True
True/False
Question
Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer
Big type of organizations
Match The Following
Question
Correct Answer
Your Answer
Leading companies in this Whizcraft Entertainment
sector of event
Ltd, Midas Events,
management
Fountain Head
Whizcraft Entertainment
Ltd, Midas Events,
Fountain Head
Problems faced by event In addition to the
management industry
entertainment tax, an
event management
company is also required
to pay service tax
In addition to the
entertainment tax, an
event management
company is also required
to pay service tax
Areas of operations in
event management
Celebrity management,
television events
Celebrity management,
television events
Definition of event
management
Events are the
Events are the
occurrences designed for occurrences designed for
marketing interests
marketing interests
Select The Blank
Question
If you don't know what you want to achieve, don't call in the
________.
Correct Answer Consultant
Your Answer
Subordinate
True/False
Question
Peter Drucker various publications have sold about 5 -6 million
copies worldwide.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,
responsibility , Frontiers of Management
Your Answer
Frontiers of Management , The practice of management ,
Management, tasks, responsibility
Multiple Choice Single Answer
Question
Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer
F.W.Taylor
Multiple Choice Single Answer
Question
What is the set-up of an organization?
Correct Answer Relationships
Your Answer
Communication
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The major books on social and political analysis by Peter
Drucker are :
Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer
The future of industrial man , The age of discontinuity , Drucker
on Asia
Multiple Choice Single Answer
Question
What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer
Planning report
True/False
Question
Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer
related
Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer
1971
Select The Blank
Question
Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer
entertainment
Select The Blank
Question
Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ of
people for a common purpose.
Correct Answer togetherness
Your Answer
confidence
Multiple Choice Multiple Answer
Question
Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer
examining the organizational environment , examining your
motives , verifying and documenting your information , sticking
to the facts
True/False
Question
Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation
, facilitates change in organisation
Your Answer
ensures stability and balance , secures employees co -operation
, facilitates change in organisation
Select The Blank
Question
A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.
Correct Answer scientific
Your Answer
strategic
Multiple Choice Multiple Answer
Question
The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer
Absenteeism , Grievances
Select The Blank
Question
The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer
Subjectivism
Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face
major fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer
Right successor , Lack of professional management
Multiple Choice Single Answer
Question
The important point to be noted under the definition of learning
organizations is
Correct Answer Development of collective as well as individual learning
Your Answer
Development of collective as well as individual learning
Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in directing
their subordinates ?
Correct Answer Order
Your Answer
Decision
Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer
Transnationals
Multiple Choice Single Answer
Question
What does decoding mean ?
Correct Answer Message interpretation
Your Answer
Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5
Question Professional managers help organizations in chalking out which type of
strategies?
Correct Answer Corporate
Your Answer Corporate
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology
Question The external environmental factors that influence management are
Correct Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic,
Global,Ethical,Moral
Question : The Internal environmental factor that influence management are
answer : Place, Labour,machines,Money
Question The features of art is as follows
Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity
Question Any discipline to be called as profession must fulfill the following conditions
Correct Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Your Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Match The Following
Question
Correct Answer
Management can be applied everywhere
universal
Management is universal
Management is dynamic
Changes as per time
Your Answer
Management is
Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybody
can become a manager
Knowledge based decision-making
. Instead of intuition
Instead of intuition
Professional managers may
Question of accountability of Performance
accountability of Performance
have only salary-stake
Question
Correct Answer
Art
Skill
Code of Conduct
Profession
Predictive Power
Science
Question of
Your Answer
Skill
Profession
Science
1PP
Management
Creative
Dynamic
Professional Manager
Dynamic
Creative
Question Revenue model is a challenge in the service sector.
Correct Answer True
Your Answer True
Question The contribution of the service sector to GDP has been less than
proportionate to
Correct Answer employment
Your Answer employment
Question The scope for retailing in India is great as it is dominated by the________.
Correct Answer unorganized sector
Your Answer unorganized sector
Question Focus on savings and high bargaining interests of the consumer is an
obstacle in retail development in India.
Correct Answer True
Your Answer True
Question Events are occurrences designed for ________ interests.
Correct Answer marketing
Your Answer marketing
Question Which of the following is not an area of operation of event management?
Correct Answer banking
Your Answer banking
Question Name the leading event management companies in India
Correct Answer Midas , Pinnacle , Wizcraft
Your Answer Midas , Pinnacle , Wizcraft
Question Foreign insurance companies can appoint majority directors on the company
board.
Correct Answer False
Your Answer False
Question Life Insurance Corporation was nationalized by merging how many private
insurance companies?
Correct Answer 245
Your Answer 245
Question In the insurance sector the rules governing the foreign companies
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service , strong hold
of nationalized players
Your Answer new players taking over the market , improved customer service , strong hold of
2PP
nationalized players
Question The objectives in corporate governance are
Correct Answer growth , stability , shareholders value maximization
Your Answer growth , stability , shareholders value maximization
Question Individuals are encouraged to develop________,to speak out, to challenge
actions.
Correct Answer ideas
Your Answer ideas
Question Learning from mistakes is often more powerful than learning from________.
Correct Answer Success
Your Answer Success
Question What criterion is that which the SBU must meet which is neither too large nor
too small?
Correct Answer Proper size
Your Answer Proper size
Question What is the authority for the SBU which is delegated to each person heading
it, and can adapt quickly to any environmental change?
Correct Answer Decision-making
Your Answer Decision-making
Question Intelligence quotient is the measurement of one's ?
Correct Answer Intelligence
Your Answer Intelligence
Question Decreased productivity is a cost of low IQ.
Correct Answer False
Your Answer False
Question Being ________ requires high level of optimism and persistence despite
rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Question Under McKinsey's 7 S model, the soft S's are:
Correct Answer Style , Staff , Skills
Your Answer Style , Staff , Skills
Question Unity of command means that employees should receive orders from one
superior only.
Correct Answer True
Your Answer True
Question W.Edward Deming introduced quality control in Japan.
Correct Answer True
Your Answer True
Question The characteristics of knowledge worker would be
3PP
Correct Answer egoistic , right conscious
Your Answer egoistic , right conscious
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas
Question It is said that waking and dream world are both illusions, according to
vedanta world as ________.
Correct Answer Maya Mithya
Your Answer Maya Mithya
Question Successful consultants should promote their consultancy through w hat ?
Correct Answer Network
Your Answer Network
Question Under the role of management consultant, consultant acts as a
Correct Answer Motivator , Leader , Counselor
Your Answer Motivator , Leader , Counselor
Question Planning is based on future conditions which are dynamic, hence it is said to
be
Correct Answer Flexible
Your Answer Continuous
Question The process of forecasting is based on
Correct Answer Future trends , Current analysis , Past performance
Your Answer Future trends , Current analysis , Past performance
Question Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Question Advantage of delegation of authority results in prompt ________.
Correct Answer Decision-making
Your Answer Decision-making
Question Delegation and decentralization are closely related to each other.
Correct Answer True
Your Answer True
Question the heart of administration is the directing function.
Correct Answer True
Your Answer True
Question Maintaining discipline and ________ those who perform properly, is an
element of direction.
Correct Answer controlling
Your Answer rewarding
Question Managerial function of control is the ________ and correction of performance
of various activities.
Correct Answer measurement
Your Answer measurement
Question Which modern trend calls for systematic attempt at controlling ?
4PP
Correct Answer Decentralisation
Your Answer Decentralisation
Question "Control maintains the equilibrium between ends and means, output and
efforts' by according to
Correct Answer Peter Drucker
Your Answer Peter Drucker
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Question Management has been defined as the creation and direction of the internal
environment in an enterprise
Correct Answer False
Your Answer False creation and maintenance
Question Name the various characteristics of science
Correct Answer organized knowledge , cause and effect relationship , predictive power
Your Answer organized knowledge , cause and effect relationship , predictive power
Question Wrong medium of communication is a physical barrier.
Correct Answer False
Your Answer False
Question Govt. services comprise________, defence and social goods.
Correct Answer public administration
Your Answer public administration
Question Services are defined as the art and science of managing
Correct Answer the expectations of others , the experiences of people , the demands of the
customer
Your Answer the expectations of others , the experiences of people
Question How many billion dollars is our Retailing sector estimated to be?
Correct Answer $ 180 billion
Your Answer $ 180 billion
Question Corporate governance aims at
Correct Answer better transparency , ethics , accountability
Your Answer better transparency , ethics , accountability
Question ________is a tool for corporate governance.
Correct Answer communication
Your Answer communication
Question Deontological ethics believe that mature persons have inadequate capacity to
reason.
Correct Answer False
Your Answer False not inadeauate but adequate
Question To which environment is learning environment adaptive?
Correct Answer External
Your Answer External
Question Advantages of SBU's are
Correct Answer Quick response to environmental changes , Increased focus on products and
5PP
market , Facilitating development of General Managers
Your Answer Quick response to environmental changes , Maintaining a uniform corporate
image , Increased focus on products and market
Question Being more attuned to the feelings of those you work with is a benefit of
________.
Correct Answer Emotional Quotient
Your Answer Empathy
Question Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Question Which famous management consultancy first adopted the 7 S model?
Correct Answer McKinsey & Co.
Your Answer McKinsey & Co.
Question The 7 S Framework first appeared in 'The Art of Japanese management' by
Richard Pascale and Anthony Athos in 1981.
Correct Answer True
Your Answer True
Question ________ says you are the product of your past and you are bound by past
activities.
Correct Answer Law of destiny
Your Answer Law of destiny
Question Which law states that 'you get what you deserve and not what you desire'
Correct Answer Law of destiny
Your Answer Law of karma
Question Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Question In the complex new liberalized economy business families face common
problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value , Transnational attach
Question Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer False
Your Answer False
Question The family owned businesses like Tata and Birla, also face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack of professional
management
Your Answer Right successor , Stumbling self confidence , Lack of professional management
Question What articulates the long-term goals of an enterprise ?
Correct Answer Vission Statement
Your Answer Vission Statement
Question ________ degree of delegation is that in which a superior states a particular
task to his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
6PP
Your Answer Moderate
Question Organization as an establishment is considered as the ________ aspect of an
enterprise.
Correct Answer Physical
Your Answer Physical
Question An organization consists of individuals in which their formal roles and
structural positions bring them closer.
Correct Answer True
Your Answer True
Match The Following
Question Correct Answer Your Answer
Decentralization It is viewed as an extension of delegation It is viewed as an extension of
delegation
Organizing t is considered as a process, or any activity It is considered as a process, or any
activity
Delegation This means to give, offer, confer and allot a major part to subordinates This means to
give, offer, confer and allot a major part to subordinates
Span of management It is based on the manager of average ability It is based on the manager of
average ability
Match The Following
Question Correct Answer Your Answer
Organization as an establishment This is regarded as the physical aspect of an enterprise This is
regarded as the physical aspect of an enterprise
Organization as a corporate citizen This is regarded as the social aspect of an organization This
is regarded as the social aspect of an organization
Organization as a relationship This is more related with the formal and informal relationships This
is more related with the formal and informal relationships
Organization as a structure of authority This is created out of responsibility and accountability
structure This is created out of responsibility and accountability structure
Question Who said, the heart of administration is the directing function.
Correct Answer Dimock
Your Answer Dimock
Question Who said, 'Direction is telling people what to do and seeing that they do it to
the best of their ability'.
Correct Answer Dale
Your Answer Dale
Question ________ behaviour is obtained when there is a one-way transmission of
orders from superior to subordinates.
Correct Answer Linear
7PP
Your Answer Linear
Question Managers should be effective ________ so that they may influence the
activities of subordinates without dissatisfying them.
Correct Answer leaders
Your Answer leaders
Question The meaning and purpose of control is
Correct Answer knowing exactly what work is to be done , knowing that the work has been
done or being done , knowing immediately of any delays, hold ups
Your Answer knowing exactly what work is to be done , knowing that the work was not
favourable , knowing immediately of any delays, hold ups
Question Which modern trend calls for systematic attempt at controlling ?
Correct Answer Decentralisation
Your Answer Globalisation
Question The larger the organisation, the more easier is the control process with respect
to overall results.
Correct Answer False
Your Answer False
Question Motivating a worker is to create a need and what else on the part of a worker to
better his present performance.
Correct Answer Desire
Your Answer Devotion
Question Under the kinds of motivation, employees are different individually yet, they
all want the following things from the job.
Correct Answer Job security , Congenial associates , Fair wages
Your Answer Job security , Congenial associates , Fair wages
Question The negative type of motivators will include
Correct Answer Fear , Force , Reprimands
Your Answer Fear , Force
Question Valency is the extent to which the outcome of the activity and its success
matters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer True
Your Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question Management is purposeful and what?
Correct Answer Goal oriented
Your Answer Goal oriented
Multiple Choice Single Answer
Question Management exists at which levels of the organization?
Correct Answer All
Your Answer All
True/False
Question Management is just a list of functions.
Correct Answer False
8PP
Your Answer False
True/False
Question Science has no predictive power
Correct Answer False
Your Answer False
True/False
Question Professional management signifies separation of ownership and management.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Communication barriers in the international environment are
Correct Answer Loss by transmission , Loss by poor retention , Poor listening
Your Answer Loss by transmission , Loss by poor retention , Natured evaluation
Match The Following
Question Correct Answer Your Answer
Selective Perception In communication this means that they hear what they want to hear and
ignore other information In communication this means that they hear what they want to hear and
ignore other information
Semantic Distortion This type of communication is said to be deliberate or accidental People
respond to information overload by disregarding certain information
Secrecy There is a large amount of information which is withheld bec' it will cause jealousy
Listening demand full attention and discipline
Oral Communication Frequently used by supervisors at the shop floor and by middle level
managers This type of communication is said to be deliberate or accidental
Select The Blank
Question Service sector has grown because of________.
Correct Answer contracting
Your Answer contracting
Multiple Choice Single Answer
Question What is the meaning of no physical transferability of services?
Correct Answer intangibility
Your Answer intangibility
Multiple Choice Single Answer
Question The service sector has expanded relentlessly in the past decades. Which of the
following events gave it pre-eminence?
Correct Answer explosion of information technology
Your Answer virtual stagnation in agriculture
Multiple Choice Single Answer
Question Which of the options best describes the employment capacity of the retailing sector?
It is the
Correct Answer second largest employer after agriculture
Your Answer second largest employer after agriculture
9PP
Select The Blank
Question The scope for retailing in India is great as it is dominated by the________.
Correct Answer unorganized sector
Your Answer unorganized sector
Multiple Choice Multiple Answer
Question The various departments that an event management company will have are
Correct Answer creative , production , client servicing
Your Answer creative , production , client servicing
True/False
Question Foreign insurance companies can appoint majority directors on the company board.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service , strong hold
of nationalized players
Your Answer new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Single Answer
Question Audit is an effective tool of corporate governance and can act/enable
Correct Answer self-regulation
Your Answer self-regulation
Multiple Choice Multiple Answer
Question The channels through which corporate governance may bear on performance are
activated through several structural and institutional factors as follows
Correct Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Your Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Multiple Choice Multiple Answer
Question The objectives in corporate governance are
Correct Answer growth , stability , shareholders value maximization
Your Answer growth , stability , shareholders value maximization
Select The Blank
Question The concept of corporate governance has been attracting________in India.
Correct Answer public attention
Your Answer public attention
Select The Blank
Question ________organizations have systems, mechanisms and processes in place.
Correct Answer Learning
Your Answer Learning
Multiple Choice Single Answer
Question Name the growing developer and publisher software created by SBU's to handle
product development for each of the segments like child, youth entertainment etc.
Correct Answer Mindscape
Your Answer Mindscape
10PP
Multiple Choice Single Answer
Question People with high EQ understand people's which factor ?
Correct Answer Expectations
Your Answer Expectations
Multiple Choice Multiple Answer
Question EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer drives , impulses , feelings
Your Answer drives , impulses , feelings
Select The Blank
Question Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Select The Blank
Question Henry Fayol finds ________ and responsibility to be related, with the latter arising
from the former.
Correct Answer Authority
Your Answer Authority
Multiple Choice Single Answer
Question Which is the second factor of the 7S model?
Correct Answer Structure
Your Answer Structure
True/False
Question W.Edward Deming introduced quality control in Japan.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question What did chanakya write ?
Correct Answer Arthashastra
Your Answer Arthashastra
True/False
Question India should borrow management skill from other countries but one should never
borrow the use of the mechanical arts and applied sciences Correct Answer False
Your Answer False
True/False
Question Gita has nothing to do with leadership in management
Correct Answer False
Your Answer False
True/False
Question Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question What is lacking in Indian business companies management ?
Correct Answer Professionalism
Your Answer Professionalism
11PP
Multiple Choice Multiple Answer
Question The main strategies adopted by business families for growth are
Correct Answer Raising their capital , Appoint professional manager , Technology upgradation
Your Answer Raising their capital , Appoint professional manager , Technology upgradation
True/False
Question Business families have started spending more on research and development.
Correct Answer True
Your Answer True
Select The Blank
Question Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer Capital
Your Answer Capital
Multiple Choice Single Answer
Question Planning is based on future conditions which are dynamic, hence it is said to be
Correct Answer Flexible
Your Answer Flexible
Multiple Choice Single Answer
Question What is indispensable to accurate internal budgeting and to setting financial and
expansion policies.
Correct Answer Sales forecasting
Your Answer Specific industry forecasts
Multiple Choice Multiple Answer
Question The steps included in the process of MBO are
Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives
Your Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives
Multiple Choice Multiple Answer
Question Some of the limitations of business planning are
Correct Answer Time Consuming , Expensive device , Heavy cost of planning
Your Answer Grievances , Expensive device , Heavy cost of planning
Multiple Choice Multiple Answer
Question The term 'span of control' is also referred to as:
Correct Answer Span of management , Span of supervision , Span of authority
Your Answer Span of management , Span of supervision , Span of authority
Multiple Choice Multiple Answer
Question Principles of effective delegation are:
Correct Answer Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer Train the subordinates , Reward delegation , Appropriate reporting system
True/False
Question Span of management is normally related to organization structure.
Correct Answer True
Your Answer False
Select The Blank
Question Control, like other elements of management process has to be ________ and not an
12PP
emergency operation
Correct Answer continuous
Your Answer corrective
Select The Blank
Question In an organisation the reports that are in the form of graphs, tables etc, are called
________
Correct Answer statistical reports
Your Answer statistical reports
Multiple Choice Single Answer
Question This is a type of motivational technique training given to the groups of managers
themselves so that they may behave with and motivate their subordinates better.
Correct Answer Sensitivity training
Your Answer Management training
Select The Blank
Question Morale is the term usually applied to armed forces during war time and athletics
teams. It refers to team spirit and ________ of people for a common purpose.
Correct Answer togetherness
Your Answer initiative
Match The Following
Question Correct Answer Your Answer
Theory X Both men and boss participate and jointly determine each individual's major areas of
responsibility. People do not have ambitions and they try to shirk responsibility
Theory Y People do not have ambitions and they try to shirk responsibility The average human
beings, under proper conditions, do not shirk responsibility.
MBO technique Autocratic, democratic styles of leadership have their own implications for
employee motivation. Both men and boss participate and jointly determine each individual's major
areas of responsibility.
Leadership Technique The average human beings, under proper conditions, do not shirk
responsibility. Autocratic, democratic styles of leadership have their own implications for
employee motivation.
LIST OF ATTEMPTED QUESTIONS AND ANSWE RS
Multiple Choice Single Answer
Question Profession requires definite period of what?
Correct Answer Learning
Your Answer Learning
Multiple Choice Single Answer
Question Professional managers help organizations in chalking out which type of strategies?
Correct Answer Corporate
Your Answer Corporate
Multiple Choice Multiple Answer
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process
13PP
Multiple Choice Multiple Answer
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology
Multiple Choice Multiple Answer
Question Science as a discipline has the following features
Correct Answer body of organized knowledge , establishes cause and effect relationship
Your Answer body of unorganized knowledge , establishes cause and effect relationship , nonpredictive
Multiple Choice Multiple Answer
Question Any discipline to be called as profession must fulfill the following conditions
Correct Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Your Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Multiple Choice Single Answer
Question What hampers organisational communication ?
Correct Answer Barrier
Your Answer Barrier
Multiple Choice Multiple Answer
Question The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer information gap , disintegration , deviation from performance
Multiple Choice Multiple Answer
Question The activities of the communicator while communicating a message will include,
Correct Answer ideation , encoding , transmission
Your Answer encoding , response
Select The Blank
Question ________ with sympathy can reduce some of the daily frustrations in organised life
and result in better communication.
Correct Answer Listening
Your Answer Listening
Select The Blank
Question Producer services are trade,________communication and financial services.
Correct Answer transport
Your Answer transport
Multiple Choice Single Answer
Question Services need support functions to assist its operation, they are
Correct Answer transport, telecom, power
Your Answer transport, telecom, power
Multiple Choice Single Answer
Question Govt. services would essentially entail
Correct Answer social goods and public administration
Your Answer social goods and public administration
Multiple Choice Single Answer
Question Which of the options mentioned below would be categorized as a Franchisee store?
14PP
Correct Answer Footwear stores
Your Answer Super Markets
Multiple Choice Single Answer
Question What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?
Correct Answer proximity of markets
Your Answer customer preference to brands
Multiple Choice Single Answer
Question An Indian consumer is
Correct Answer one of the most diverse and demanding
Your Answer one of the most diverse and demanding
True/False
Question The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer False
Your Answer True
Match The Following
Question Correct Answer Your Answer
Problems faced by event management industry In addition to the entertainment tax, an event
management company is also required to pay service tax In addition to the entertainment tax, an
event management company is also required to pay service tax
Areas of operations in event management Celebrity management, television events Celebrity
management, television events
Definition of event management Events are the occurrences designed for marketing interests
Events are the occurrences designed for marketing interests
Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas
Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head
Multiple Choice Single Answer
Question Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer interactive
Multiple Choice Single Answer
Question State Bank of India has collaborated with which foreign insurance company?
Correct Answer Cardiff
Your Answer Cardiff
True/False
Question The financial structure is not one of the five channels of corporate governance.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Which ethical concept argues/emphasizes that all mature persons have adequate
capacity to reason and that ethical rules can be desired from such reasons?
Correct Answer Deontological Ethics
Your Answer Demological Ethics
15PP
Select The Blank
Question Unethical acts are a result of________.
Correct Answer Unawareness and insensitivity to issues
Your Answer Unawareness and insensitivity to issues
Select The Blank
Question Loyalty to the________should occupy the place before loyalty to the organization.
Correct Answer country
Your Answer society
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business units share common factors,
like
Correct Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
Multiple Choice Multiple Answer
Question Multiple Choice Multiple Response
Correct Answer Loyalty , Devotion
Your Answer Loyalty , Devotion
Multiple Choice Multiple Answer
Question Peter Drucker is an expert on :
Correct Answer Japanese art , History of technology , History of American statesman
Your Answer Japanese art , History of technology , History of American statesman
Select The Blank
Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice
True/False
Question Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Samartha Ramdas contributed to the conception of administration and management
Correct Answer True
Your Answer True
True/False
Question Indian companies because of confused status have lacked self-confidence.
Correct Answer True
Your Answer True
Select The Blank
Question One of the fears family owned businesses fear is the successful planning to the get
the right person after the business ________.
Correct Answer Pioneer
Your Answer Pioneer
Multiple Choice Single Answer
Question Successful consultants should promote their consultancy through what ?
Correct Answer Network
16PP
Your Answer Network
Multiple Choice Multiple Answer
Question International consultancy is said to be
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Trendy
True/False
Question You should never measure the process and develop tools that will measure your
progress.
Correct Answer False
Your Answer False
Select The Blank
Question ________ provide all types of help required to make the business more efficient and
profitable.
Correct Answer Consultants
Your Answer Consultants
Multiple Choice Multiple Answer
Question The defination of decision involves following characteristics
Correct Answer Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves Mental Process
True/False
Question Decision-Making is a process of making a choice of poor alternatives.
Correct Answer False
Your Answer False
True/False
Question Procedures establish a useful method of doing work and thus it can eliminate friction
between departments.
Correct Answer True
Your Answer True
Select The Blank
Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and
who is to do it.
Correct Answer Planning
Your Answer Planning
Multiple Choice Multiple Answer
Question Functional authority works only when,
Correct Answer Assignment is clarified , The subordinates are allowed to participate ,
Feedback control is established
Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
Multiple Choice Multiple Answer
Question Features of direction would be
Correct Answer Pervasive function , Communication , Continuous process
Your Answer Pervasive function , Communication
Multiple Choice Multiple Answer
Question Some of the external factors that limit control are
Correct Answer govt. policies , market changes , economic changes
17PP
Your Answer govt. policies , market changes , economic changes
Multiple Choice Single Answer
Question David McClelland identified three motives which compare with Maslow's higher
ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3.
Achievement Correct Answer Self-actualisation
Your Answer Self-actualisation
Multiple Choice Multiple Answer
Question Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Security technique , Monetary incentives , Job-based techniques
Multiple Choice Multiple Answer
Question David C Mc Celland identified three motives those are
Correct Answer Affiliation , Power , Achievement
Your Answer Affiliation , Power , Achievement
Match The Following
Question Correct Answer Your Answer
Worker's Desires It includes affection belongings, acceptance, friendship Basic human need of
food, clothing and shelter
Management Desires Safe, healthy working conditions economic security Lowest cost per unit,
Intelligent initiative
Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others
Social or Affiliation Basic human need of food, clothing and shelter It includes affection
belongings, acceptance, friendship
18PP
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Board members should have an independent sense of
judgment.
Correct Answer True
Your Answer
False
True/False
Question
Event management in India is an ancient activity.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer
Process , Relationship
Select The Blank
Question
Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer
Computers
Select The Blank
Question
The ________ principle, which is the inherent process in
organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer
Functional
Multiple Choice Single Answer
Question
It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer
information is basis of control
Multiple Choice Single Answer
Question
Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer Critical path method
Your Answer
Critical path method
Multiple Choice Multiple Answer
Question
Application of general management functions to the insurance
sector is
Correct Answer co-ordinating , controlling , directing
Your Answer
capitalizing
True/False
Question
Lower level managers need EQ most.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service
, strong hold of nationalized players
Your Answer
new players taking over the market , improved customer service
, strong hold of nationalized players
Match The Following
Question
Correct Answer
Your Answer
Service sector is not
licensing system
influenced by this system
licensing system
Functional management
challenges
Management accounting
and taxation
This influences the service
sector
Corporatization of
services
Accountants
Accountants
Reason for expansion of
service sector
Failure to sustain an
advantage in
manufacturing activities
The service sector
dominates the Indian
economy
True/False
Question
Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face
common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value
Select The Blank
Question
Individuals are encouraged to develop________,to speak out, to
challenge actions.
Correct Answer ideas
Your Answer
ideas
Select The Blank
Question
Business ________ is the calculation of probable events to
provide against future.
Correct Answer forecasting
Your Answer
planning
Select The Blank
Question
Being more attuned to the feelings of those you work with is a
benefit of ________.
Correct Answer Emotional Quotient
Your Answer
Emotional Quotient
Multiple Choice Single Answer
Question
Communication forms the link between every individual and
between one group and the other groups, what are the main
facts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer
concepts, opinions
Multiple Choice Multiple Answer
Question
RBI's present report on currency and finance divides the sector
into
Correct Answer consumer services , Govt. services , producer services
Your Answer
consumer services , producer services
True/False
Question
It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.
Correct Answer True
Your Answer
True
True/False
Question
Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer
Big type of organizations
Match The Following
Question
Correct Answer
Your Answer
Leading companies in this Whizcraft Entertainment
sector of event
Ltd, Midas Events,
management
Fountain Head
Whizcraft Entertainment
Ltd, Midas Events,
Fountain Head
Problems faced by event In addition to the
management industry
entertainment tax, an
event management
company is also required
to pay service tax
In addition to the
entertainment tax, an
event management
company is also required
to pay service tax
Areas of operations in
event management
Celebrity management,
television events
Celebrity management,
television events
Definition of event
management
Events are the
Events are the
occurrences designed for occurrences designed for
marketing interests
marketing interests
Select The Blank
Question
If you don't know what you want to achieve, don't call in the
________.
Correct Answer Consultant
Your Answer
Subordinate
True/False
Question
Peter Drucker various publications have sold about 5 -6 million
copies worldwide.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,
responsibility , Frontiers of Management
Your Answer
Frontiers of Management , The practice of management ,
Management, tasks, responsibility
Multiple Choice Single Answer
Question
Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer
F.W.Taylor
Multiple Choice Single Answer
Question
What is the set-up of an organization?
Correct Answer Relationships
Your Answer
Communication
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The major books on social and political analysis by Peter
Drucker are :
Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer
The future of industrial man , The age of discontinuity , Drucker
on Asia
Multiple Choice Single Answer
Question
What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer
Planning report
True/False
Question
Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer
related
Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer
1971
Select The Blank
Question
Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer
entertainment
Select The Blank
Question
Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ of
people for a common purpose.
Correct Answer togetherness
Your Answer
confidence
Multiple Choice Multiple Answer
Question
Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer
examining the organizational environment , examining your
motives , verifying and documenting your information , sticking
to the facts
True/False
Question
Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation
, facilitates change in organisation
Your Answer
ensures stability and balance , secures employees co -operation
, facilitates change in organisation
Select The Blank
Question
A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.
Correct Answer scientific
Your Answer
strategic
Multiple Choice Multiple Answer
Question
The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer
Absenteeism , Grievances
Select The Blank
Question
The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer
Subjectivism
Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face
major fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer
Right successor , Lack of professional management
Multiple Choice Single Answer
Question
The important point to be noted under the definition of learning
organizations is
Correct Answer Development of collective as well as individual learning
Your Answer
Development of collective as well as individual learning
Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in directing
their subordinates ?
Correct Answer Order
Your Answer
Decision
Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer
Transnationals
Multiple Choice Single Answer
Question
What does decoding mean ?
Correct Answer Message interpretation
Your Answer
Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Board members should have an independent sense of judgment.
Correct Answer True
Your Answer
False
True/False
Question
Event management in India is an ancient activity.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer
Process , Relationship
Select The Blank
Question
Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer
Computers
Select The Blank
Question
The ________ principle, which is the inherent process in
organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer
Functional
Multiple Choice Single Answer
Question
It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer
information is basis of control
Multiple Choice Single Answer
Question
Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer Critical path method
Your Answer
Critical path method
Multiple Choice Multiple Answer
Question
Application of general management functions to the insurance
sector is
Correct Answer co-ordinating , controlling , directing
Your Answer
capitalizing
True/False
Question
Lower level managers need EQ most.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service
, strong hold of nationalized players
Your Answer
new players taking over the market , improved customer service
, strong hold of nationalized players
Match The Following
Question
Correct Answer
Your Answer
Service sector is not
licensing system
influenced by this system
licensing system
Functional management
challenges
Management accounting
and taxation
This influences the service
sector
Corporatization of
services
Accountants
Accountants
Reason for expansion of
service sector
Failure to sustain an
advantage in
manufacturing activities
The service sector
dominates the Indian
economy
True/False
Question
Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
In the complex new liberalized economy business families face
common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value
Select The Blank
Question
Individuals are encouraged to develop________,to speak out, to
challenge actions.
Correct Answer ideas
Your Answer
ideas
Select The Blank
Question
Business ________ is the calculation of probable events to
provide against future.
Correct Answer forecasting
Your Answer
planning
Select The Blank
Question
Being more attuned to the feelings of those you work with is a
benefit of ________.
Correct Answer Emotional Quotient
Your Answer
Emotional Quotient
Multiple Choice Single Answer
Question
Communication forms the link between every individual and
between one group and the other groups, what are the main
facts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer
concepts, opinions
Multiple Choice Multiple Answer
Question
RBI's present report on currency and finance divides the sector
into
Correct Answer consumer services , Govt. services , producer services
Your Answer
consumer services , producer services
True/False
Question
It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.
Correct Answer True
Your Answer
True
True/False
Question
Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer
Big type of organizations
Match The Following
Question
Correct Answer
Your Answer
Leading companies in this Whizcraft Entertainment
sector of event
Ltd, Midas Events,
management
Fountain Head
Whizcraft Entertainment
Ltd, Midas Events,
Fountain Head
Problems faced by event
management industry
In addition to the
entertainment tax, an
event management
company is also required
to pay service tax
In addition to the
entertainment tax, an event
management company is
also required to pay
service tax
Areas of operations in
event management
Celebrity management,
television events
Celebrity management,
television events
Definition of event
management
Events are the
Events are the
occurrences designed for occurrences designed for
marketing interests
marketing interests
Select The Blank
Question
If you don't know what you want to achieve, don't call in the
________.
Correct Answer Consultant
Your Answer
Subordinate
True/False
Question
Peter Drucker various publications have sold about 5 -6 million
copies worldwide.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks, responsibility
, Frontiers of Management
Your Answer
Frontiers of Management , The practice of management ,
Management, tasks, responsibility
Multiple Choice Single Answer
Question
Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer
F.W.Taylor
Multiple Choice Single Answer
Question
What is the set-up of an organization?
Correct Answer Relationships
Your Answer
Communication
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The major books on social and political analysis by Peter
Drucker are :
Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer
The future of industrial man , The age of discontinuity , Drucker
on Asia
Multiple Choice Single Answer
Question
What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer
Planning report
True/False
Question
Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer
related
Select The Blank
Question
General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer
1971
Select The Blank
Question
Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer
entertainment
Select The Blank
Question
Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ of
people for a common purpose.
Correct Answer togetherness
Your Answer
confidence
Multiple Choice Multiple Answer
Question
Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer
examining the organizational environment , examining your
motives , verifying and documenting your information , sticking to
the facts
True/False
Question
Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation ,
facilitates change in organisation
Your Answer
ensures stability and balance , secures employees co-operation ,
facilitates change in organisation
Select The Blank
Question
A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.
Correct Answer scientific
Your Answer
strategic
Multiple Choice Multiple Answer
Question
The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer
Absenteeism , Grievances
Select The Blank
Question
The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer
Subjectivism
Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major
fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer
Right successor , Lack of professional management
Multiple Choice Single Answer
Question
The important point to be noted under the definition of learning
organizations is
Correct Answer Development of collective as well as individual learning
Your Answer
Development of collective as well as individual learning
Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in directing
their subordinates ?
Correct Answer Order
Your Answer
Decision
Multiple Choice Single Answer
Question
Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer
Transnationals
Multiple Choice Single Answer
Question
What does decoding mean ?
Correct Answer Message interpretation
Your Answer
Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question Some tips for improving written communication would be
Correct Answer Use simple words and phrases , Use short and familiar words , Avoid
unnecessary words
Your Answer Use short and familiar words , Avoid unnecessary words , Use simple
words and phrases
True/False
Question Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer False
Your Answer False
Select The Blank
Question Maharishi Institute of Management has ________ centres in India and
abroad.
Correct Answer 18
Your Answer 20
Multiple Choice Single Answer
Question Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can perform
efficiently and effectively towards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
Multiple Choice Single Answer
Question This is one of the good control system where the system should confirm to
the nature and needs of the activity or position sought to be controlled
Correct Answer Suitability
Your Answer Corrective
Match The Following
Question Correct Answer Your Answer
Decision-making These are the first step leading to the attainment of objectives. This is a
choice whereby a person form a conclusion about a situation
Forecasting These are the goals established towards which the organisation activities are
directed These are tomorrow's expectation, based on yesterday's achievements and today's plans.
Planning These are specific required action or non-actions, allowing no discretion These
are the first step leading to the attainment of objectives.
Objectives These are tomorrow's expectation, based on yesterday's achievements and today's plans. These are the goals established towards which the organisation activities are
directed
Multiple Choice Single Answer
Question Who said, “Management is management of Men, Money, Machinery
Materials and Information?”
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single Answer
Question Indian companies are neither technically nor financially sound, they are
always under the threat of
Correct Answer Takeovers
Your Answer Restructuring
Multiple Choice Single Answer
Question Of which type of knowledge is science a body of?
Correct Answer Organized
Your Answer Specific
Select The Blank
Question ________organizations have systems, mechanisms and processes in place.
Correct Answer Learning
Your Answer Modern
Multiple Choice Multiple Answer
Question The different kinds of relationships for selecting the span of control would be
:
Correct Answer Cross relationship , Direct group , One to one
Your Answer One to one , Cross relationship , Direct group
Select The Blank
Question The process of control is complete only when the organisation take ________
action.
Correct Answer corrective
Your Answer corrective
Match The Following
Question Correct Answer Your Answer
Management Creative Profession
Professional Manager Dynamic Dynamic
Art Skill Creative
Code of Conduct Profession Science
Predictive Power Science Skill
Multiple Choice Single Answer
Question Planning is mainly concerned with looking ahead in the future, what is it that
provides the necessary raw material for correct planning ?
Correct Answer Forecasting
Your Answer Forecasting
Multiple Choice Single Answer
Question How many rules govern Indian and Foreign insurance companies?
Correct Answer 12
Your Answer 13
True/False
Question According to Theory Y, people lack self-motivation and require to be
externally controlled and closely supervised in order to get the maximum output for them.
Correct Answer False
Your Answer True
Multiple Choice Multiple Answer
Question Research into the average Indian buying habits have brought about the
following facts
Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise
, they want attention to be given to all members of their group
Your Answer they prefer to pay in cash , they like to touch and feel the merchandise ,
they want attention to be given to all members of their group
Select The Blank
Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice
Multiple Choice Multiple Answer
Question The names of the experts who have given recent contribution to management
are:
Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker
Your Answer William Ouchi , Elton Mayo , W.Edward Deming
Multiple Choice Single Answer
Question Motivating a worker is to create a need and what else on the part of a worker
to better his present performance.
Correct Answer Desire
Your Answer Devotion
Multiple Choice Multiple Answer
Question Empathy is particularly important today as a component of leadership for the
following
Correct Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
Your Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
True/False
Question Correction of deviations is the point at which control can be seen as a part of
the whole system of management and can be related to other managerial functions.
Correct Answer True
Your Answer True
True/False
Question Decision-making is a primary part of the managerial process.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question What does Maslow propound about the five needs ?
Correct Answer Hierarchy
Your Answer Levels
Multiple Choice Single Answer
Question Who said, “Management is a multiple organ that manages a business,
manages a manager and manages workers and work”?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Select The Blank
Question ________is at the core of corporate governance.
Correct Answer trust
Your Answer audit
Multiple Choice Multiple Answer
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple Answer
Question The service sector has grown because of reasons mentioned below
Correct Answer tendency of distributing specialized knowledge and technology capital
for labour in the manufacturing industry , technology no longer gives a competitive edge
to manufacturing activities in the global scenario , as income increases, consumer
demands for services increase faster than those for goods
Your Answer tendency of distributing specialized knowledge and technology capital
for labour in the manufacturing industry , as income increases, consumer demands for
services increase faster than those for goods , a change in customer demand pattern from
traditional to modern, global stds
True/False
Question The financial structure is not one of the five channels of corporate
governance.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question The activities of the communicator while communicating a message will
include,
Correct Answer ideation , encoding , transmission
Your Answer ideation , encoding , transmission
True/False
Question The service sector has not corporatised itself.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question The service sector has expanded relentlessly in the past decades. Which of
the following events gave it pre-eminence?
Correct Answer explosion of information technology
Your Answer explosion of information technology
Select The Blank
Question Actuary is one who specializes in the________of insurance.
Correct Answer mathematics
Your Answer science
Multiple Choice Multiple Answer
Question The family owned businesses like Tata and Birla, also face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack of professional
management
Your Answer Right successor , Stumbling self confidence , Lack of professional
management
Multiple Choice Multiple Answer
Question The various departments that an event management company will have are
Correct Answer creative , production , client servicing
Your Answer creative , production , client servicing
Select The Blank
Question High morale is likely to be associated with superior motivation and low
morale with ________, and a lack of drive.
Correct Answer frustration
Your Answer stress
Select The Blank
Question Loyalty to the________should occupy the place before loyalty to the
organization.
Correct Answer country
Your Answer society
Multiple Choice Multiple Answer
Question The qualities that matter for International teamwork are,
Correct Answer Mutual respect , Sense of time , Team spirit
Your Answer Mutual respect , Sense of time , Team spirit
Select The Blank
Question In an organisation the reports that are in the form of graphs, tables etc, are
called ________
Correct Answer statistical reports
Your Answer statistical reports
True/False
Question It is said that always lines of communication should be open.
Correct Answer True
Your Answer True
True/False
Question MBO method has been evolved by Peter Drucker (1955).
Correct Answer True
Your Answer True
Select The Blank
Question Consultants must conduct diagnosis to redefine ________.
Correct Answer Problem
Your Answer Projects
Multiple Choice Single Answer
Question The Indian retail sector is behind Taiwan although its retail industry is
estimated to be around $40 billion only, this is because of its
Correct Answer 81% penetration
Your Answer 60% penetration
True/False
Question Event management has to pay only entertainment tax not the service tax.
Correct Answer False
Your Answer True
True/False
Question Service sector in India dominates half of our national income.
Correct Answer True
Your Answer True
Select The Blank
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas
Multiple Choice Single Answer
Question "The structure of consumer demand in India is like an iceberg". What is the
rationale behind this statement?
Correct Answer we see only parts of ready potential on the surface
Your Answer we see only parts of consumers on the surface
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
pp5
Multiple Choice Single Answer
Question Professional managers help organizations in chalking out which type of strategies?
Correct Answer Corporate
Your Answer Corporate
Multiple Choice Multiple Answer
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process
Multiple Choice Multiple Answer
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology
Multiple Choice Multiple Answer
Question The external environmental factors that influence management are
Correct Answer economic changes , political , technological
Your Answer economic changes , political , technological
Multiple Choice Multiple Answer
Question Management is the combination of
Correct Answer arts , science , profession
Your Answer arts , science , profession
Multiple Choice Multiple Answer
Question The features of art is as follows
Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity
Multiple Choice Multiple Answer
Question Any discipline to be called as profession must fulfill the following conditions
Correct Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Your Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Match The Following
Question Correct Answer Your Answer
Management can be applied everywhere Management is universal Management is universal
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybody
can become a manager
Knowledge based decision-making. Instead of intuition Instead of intuition
Professional managers may have only salary-stake Question of accountability of Performance
Question of accountability of Performance
Match The Following
Question Correct Answer Your Answer
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
Management Creative Dynamic
Professional Manager Dynamic Creative
True/False
Question Revenue model is a challenge in the service sector.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question The contribution of the service sector to GDP has been less than proportionate to
Correct Answer employment
Your Answer employment
Select The Blank
Question The scope for retailing in India is great as it is dominated by the________.
Correct Answer unorganized sector
Your Answer unorganized sector
True/False
Question Focus on savings and high bargaining interests of the consumer is an obstacle in
retail development in India.
Correct Answer True
Your Answer True
Select The Blank
Question Events are occurrences designed for ________ interests.
Correct Answer marketing
Your Answer marketing
Multiple Choice Single Answer
Question Which of the following is not an area of operation of event management?
Correct Answer banking
Your Answer banking
Multiple Choice Multiple Answer
Question Name the leading event management companies in India
Correct Answer Midas , Pinnacle , Wizcraft
Your Answer Midas , Pinnacle , Wizcraft
True/False
Question Foreign insurance companies can appoint majority directors on the company board.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Life Insurance Corporation was nationalized by merging how many private insurance
companies?
Correct Answer 245
Your Answer 245
Multiple Choice Multiple Answer
Question In the insurance sector the rules governing the foreign companies
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Multiple Choice Multiple Answer
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service , strong hold
of nationalized players
Your Answer new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Multiple Answer
Question The objectives in corporate governance are
Correct Answer growth , stability , shareholders value maximization
Your Answer growth , stability , shareholders value maximization
Select The Blank
Question Individuals are encouraged to develop________,to speak out, to challenge actions.
Correct Answer ideas
Your Answer ideas
Select The Blank
Question Learning from mistakes is often more powerful than learning from________.
Correct Answer Success
Your Answer Success
Multiple Choice Single Answer
Question What criterion is that which the SBU must meet which is neither too large nor too
small?
Correct Answer Proper size
Your Answer Proper size
Multiple Choice Single Answer
Question What is the authority for the SBU which is delegated to each person heading it, and
can adapt quickly to any environmental change?
Correct Answer Decision-making
Your Answer Decision-making
Multiple Choice Single Answer
Question Intelligence quotient is the measurement of one's ?
Correct Answer Intelligence
Your Answer Intelligence
True/False
Question Decreased productivity is a cost of low IQ.
Correct Answer False
Your Answer False
Select The Blank
Question Being ________ requires high level of optimism and persistence despite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Multiple Choice Multiple Answer
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple Answer
Question Under McKinsey's 7 S model, the soft S's are:
Correct Answer Style , Staff , Skills
Your Answer Style , Staff , Skills
True/False
Question Unity of command means that employees should receive orders from one superior
only.
Correct Answer True
Your Answer True
True/False
Question W.Edward Deming introduced quality control in Japan.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The characteristics of knowledge worker would be
Correct Answer egoistic , right conscious
Your Answer egoistic , right conscious
Select The Blank
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas
Select The Blank
Question It is said that waking and dream world are both illusions, according to vedanta world
as ________.
Correct Answer Maya Mithya
Your Answer Maya Mithya
Multiple Choice Single Answer
Question Successful consultants should promote their consultancy through what ?
Correct Answer Network
Your Answer Network
Multiple Choice Multiple Answer
Question Under the role of management consultant, consultant acts as a
Correct Answer Motivator , Leader , Counselor
Your Answer Motivator , Leader , Counselor
Multiple Choice Single Answer
Question Planning is based on future conditions which are dynamic, hence it is said to be
Correct Answer Flexible
Your Answer Continuous
Multiple Choice Multiple Answer
Question The process of forecasting is based on
Correct Answer Future trends , Current analysis , Past performance
Your Answer Future trends , Current analysis , Past performance
True/False
Question Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Select The Blank
Question Advantage of delegation of authority results in prompt ________.
Correct Answer Decision-making
Your Answer Decision-making
True/False
Question Delegation and decentralization are closely related to each other.
Correct Answer True
Your Answer True
True/False
Question the heart of administration is the directing function.
Correct Answer True
Your Answer True
Select The Blank
Question Maintaining discipline and ________ those who perform properly, is an element of
direction.
Correct Answer controlling
Your Answer rewarding
Select The Blank
Question Managerial function of control is the ________ and correction of performance of
various activities.
Correct Answer measurement
Your Answer measurement
Multiple Choice Single Answer
Question Which modern trend calls for systematic attempt at controlling ?
Correct Answer Decentralisation
Your Answer Decentralisation
Multiple Choice Single Answer
Question "Control maintains the equilibrium between ends and means, output and efforts' by
according to
Correct Answer Peter Drucker
Your Answer Peter Drucker
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question
Some of the popular forecasts are
Correct Answer Specific industry forecast , Demand forecast , Sales
forecast
Your Answer
Demand forecast , Sales forecast , Specific industry
forecast
Select The Blank
Question
There are ________ forces of competition.
Correct Answer Five
Your Answer
Five
Multiple Choice Single Answer
Question
What is the fundamental tool employed by managers in
directing their subordinates ?
Correct Answer Order
Your Answer
Order
Match The Following
Question
Definition of
Management
Correct Answer
Your Answer
Management is
management of men,
money, machinery,
materials and
information
Management is
management of men,
money, machinery,
materials and information
Koontz and O'Donell
Peter Drucker
Appley L
Management is the
creation and
maintenance of internal
environment in an
enterprise
Management is a multipurpose organ that
manages a business,
manages workers and
work
Management is
management of people
and not the direction of
things
Management is the
creation and
maintenance of internal
environment in an
enterprise
Management is a multipurpose organ that
manages a business,
manages workers and
work
Management is
management of people
and not the direction of
things
Multiple Choice Single Answer
Question
Whose feelings and difficulties should the manager know
for direction to become effective ?
Correct Answer Subordinates
Your Answer
Subordinates
Select The Blank
Question
________means that private and foreign investors can
participate in the Indian Insurance Sector.
Correct Answer Liberalization
Your Answer
Liberalization
Multiple Choice Multiple Answer
Question
The old control techniques which were used through
years are
Correct Answer Unity of policies , break-even analysis , budgetary control
Your Answer
Unity of policies , break-even analysis , budgetary control
Multiple Choice Single Answer
Question
How many event management companies are there in
Pune?
Correct Answer 215
Your Answer
215
Multiple Choice Multiple Answer
Question
Objectives can be classified as
Correct Answer On the basis of time , On the basis of functions , On the
basis of levels
Your Answer
On the basis of time , On the basis of functions , On the
basis of levels
True/False
Question
Management is the combination of Arts, Science and
profession.
Correct Answer True
Your Answer
True
True/False
Question
Good competitive skills are a potential external
opportunity of learning organizations
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Under the kinds of motivation, employees are different
individually yet, they all want the following things from the
job.
Correct Answer Job security , Congenial associates , Fair wages
Your Answer
Job security , Congenial associates , Fair wages
True/False
Question
Fast food chains are not a corporatised service.
Correct Answer False
Your Answer
False
True/False
Question
Management is always defined as dynamic, universal,
ever-changing subject.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
Planning is mainly concerned with looking ahead in the
future, what is it that provides the necessary raw material
for correct planning ?
Correct Answer Forecasting
Your Answer
Forecasting
Select The Blank
Question
________establishes, cause and effect relationship.
Correct Answer science
Your Answer
science
Multiple Choice Multiple Answer
Question
Fredrick Winslow Taylor's Mechanism of scientific
management includes,
Correct Answer Scientific task setting , Planning task setting ,
Standardization of tools
Your Answer
Scientific task setting , Planning task setting ,
Standardization of tools
Multiple Choice Multiple Answer
Question
Management is multidisciplinary, it includes knowledge
from
Correct Answer Psychology , Economics , Maths
Your Answer
Psychology , Economics , Maths
Multiple Choice Single Answer
Question
To which practice is the term "corporate governance"
given?
Correct Answer Management
Your Answer
Management
Multiple Choice Single Answer
Question
The important point to be noted under the definition of
learning organizations is
Correct Answer Development of collective as well as individual learning
Your Answer
Development of collective as well as individual learning
Multiple Choice Single Answer
Question
According to Dr. Chakraborty's in his model II, he
advocates and gives preference to
Correct Answer Wisdom worker
Your Answer
Wisdom worker
True/False
Question
Under pre-requisites of planning performance budgeting is
meaningful without control.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
Which famous management consultancy first adopted the
7 S model?
Correct Answer McKinsey & Co.
Your Answer
McKinsey & Co.
Select The Blank
Question
Many families were running the business with a law
________ stake of 15% to 20%.
Correct Answer Capital
Your Answer
Capital
Select The Blank
Question
A new sector has emerged in modern times, known as
________ management.
Correct Answer event
Your Answer
event
Multiple Choice Multiple Answer
Question
According to Urwick, features of good plan is that which is
Correct Answer sample , balanced , flexible
Your Answer
sample , balanced , flexible
Select The Blank
Question
________ thinks that all knowledge is not subjective and
he is self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer
Knowledge worker
Select The Blank
Question
________ is effective only in big organizations.
Correct Answer Decentralization
Your Answer
Decentralization
Select The Blank
Question
________ helps in adjusting to uncertainties in assessing
work situations and the effective delivery of services even
under worst condition.
Correct Answer Malleability
Your Answer
Malleability
True/False
Question
Financial institutions should maintain a close relationship
to seek a seat on the board.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
This is one of the method of checking performance where
many business executives insist on making frequent visits
to their plants so that they can see for themselves for real
state of affairs
Correct Answer Personal observation
Your Answer
Personal observation
Multiple Choice Single Answer
Question
Companies like Godrej, Infosys are arranging which
sessions for their employees
Correct Answer Yoga
Your Answer
Yoga
Match The Following
Question
Functional management
challenges
Corporatization of
services
Reason for expansion of
service sector
Service sector is not
influenced by this
system
Correct Answer
Your Answer
Management
Management accounting
accounting and taxation and taxation
Accountants
Accountants
Failure to sustain an
advantage in
manufacturing activities
licensing system
Failure to sustain an
advantage in
manufacturing activities
licensing system
Multiple Choice Multiple Answer
Question
Name the tactics used in the intensity of rivalry amongst
existing competitors.
Correct Answer Price competition , Advertising battles , Product
introduction
Your Answer
Price competition , Advertising battles , Product
introduction
Multiple Choice Single Answer
Question
Name one of the disadvantages of strategic business
units
Correct Answer Distortion of information
Your Answer
Distortion of information
Select The Blank
Question
It is said that waking and dream world are both illusions,
according to vedanta world as ________.
Correct Answer Maya Mithya
Your Answer
Maya Mithya
Multiple Choice Multiple Answer
Question
Name the leading event management companies in India
Correct Answer Midas , Pinnacle , Wizcraft
Your Answer
Midas , Pinnacle , Wizcraft
Multiple Choice Multiple Answer
Question
RBI's present report on currency and finance divides the
sector into
Correct Answer consumer services , Govt. services , producer services
Your Answer
consumer services , Govt. services , producer services
True/False
Question
Decreased productivity is a cost of low IQ.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
At which levels of the organization does management
exist?
Correct Answer Top-level
Your Answer
Top-level
Select The Blank
Question
General Insurance corporation was nationalized
in________.
Correct Answer 1972
Your Answer
1972
Select The Blank
Question
Philosophy of scientific management says that science is
not a rule of ________.
Correct Answer Thumb
Your Answer
Thumb
Multiple Choice Multiple Answer
Question
The components of competitive analysis are :
Correct Answer Future goals , Current strategy , Capabilities
Your Answer
Future goals , Current strategy , Capabilities
True/False
Question
Human thoughts are classified under Tamas Rajas and
Hettwa
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Ethical concepts include:
Correct Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
Your Answer
Ethical subjectivism , Consequentialism , Ethics of Virtue
True/False
Question
Direction initiates at the bottom level in the organisation
and follows to top through the hierarchy.
Correct Answer False
Your Answer
False
True/False
Question
Henry Fayol was born in England.
Correct Answer False
Your Answer
False
Score Card
Result for this Assignment
Assignment Date
10/01/2006
Number of Correct Questions
41
Number of Skipped Questions
4
Number of Wrong Questions
6
Total Questions attempted
51
Total Marks obtained
90 Out of 100.
Result
Pass
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question
The service sector has expanded because of the virtual
stagnation of the________sector.
Correct Answer agricultural
Your Answer
agricultural
Select The Blank
Question
________ is one of the major barriers to entry.
Correct Answer Government policy
Your Answer
Government policy
True/False
Question
The financial structure is not one of the five channels of
corporate governance.
Correct Answer False
Your Answer
False
True/False
Question
Wrong medium of communication is a physical barrier.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
How many event management companies are there in Pune?
Correct Answer 215
Your Answer
215
Multiple Choice Single Answer
Question
What is proving that it is EQ more than IQ that underpins many
of the best decisions.
Correct Answer Science
Your Answer
Science
True/False
Question
The contribution of the service sector to the employment
generation has been proportionate.
Correct Answer False
Your Answer
False
Multiple Choice Single Answer
Question
What is that the consultant must be able to recognise about the
client's future needs ?
Correct Answer Vision
Your Answer
Vision
Multiple Choice Single Answer
Question
Name one of the factors that govern the span of management.
Correct Answer Type of work
Your Answer
Type of co-ordination
Select The Blank
Question
It is said that, 'Don't follow practices of delegation on ________'.
Correct Answer Paper
Your Answer
Paper
Multiple Choice Multiple Answer
Question
What are the common challenges faced by the retail business?
Correct Answer Special mindset to develop special strategies , Coping with the
change
Your Answer
Special mindset to develop special strategies , Coping with the
change
Multiple Choice Multiple Answer
Question
Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer
examining your motives , verifying and documenting your
information , sticking to the facts
Select The Blank
Question
The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer
Consequentialism
Select The Blank
Question
________ thinks that all knowledge is not subjective and he is
self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer
Knowledge worker
Multiple Choice Single Answer
Question
One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer
Place
Multiple Choice Multiple Answer
Question
Few of the management principles given by Henry Fayol are:
Correct Answer Division of work , Discipline , Authority and responsibility
Your Answer
Division of work , Discipline , Authority and responsibility
Select The Blank
Question
Latest approach signifies organization has a part of ________
system.
Correct Answer Social
Your Answer
Social
Select The Blank
Question
Being ________ requires high level of optimism and persistence
despite rejection.
Correct Answer Self-Motivated
Your Answer
Self-Motivated
True/False
Question
Every manager in an organisation gives direction to his
subordinates as a superior and receives direction as
subordinate from his superior.
Correct Answer True
Your Answer
True
True/False
Question
According to Swami Vivekananda people have intuition or
sacred power to face difficult task.
Correct Answer True
Your Answer
True
True/False
Question
Robert Owen was a railroad builder in America.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face
major fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer
Right successor , Stumbling self-confidence , Lack of
professional management
Select The Blank
Question
Business ethics can be defined as the study of what
is________for the business.
Correct Answer good and right
Your Answer
good and right
Select The Blank
Question
Services need efficient________, transport roads and power
just as much as industry and agriculture.
Correct Answer telecom
Your Answer
telecom
Multiple Choice Single Answer
Question
How many channels are there through which corporate
governance may bear on performance?
Correct Answer five
Your Answer
five
Multiple Choice Single Answer
Question
The code of conduct for a profession should be
Correct Answer Enforceable
Your Answer
Enforceable
Multiple Choice Single Answer
Question
In which type of income class, does the insurance sector have
to face the challenge of making insurance a buying priority?
Correct Answer lower-middle
Your Answer
lower-middle
Multiple Choice Single Answer
Question
The issues of insider trading can be dealt with by keeping a
principle of
Correct Answer Disclosed or desist
Your Answer
Self-regulation
True/False
Question
Gita has nothing to do with leadership in management
Correct Answer False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
Social effectiveness
This component allows
you to settle disputes
amicably
This component allows
you to settle disputes
amicably
Alfred Bennet
He is the father of
intelligence quotient
He is the father of
intelligence quotient
Daniel Goleman
He is an American
Behavioural Scientist
He is an American
Behavioural Scientist
Empathy
It is a component of
It is a component of
leadership due to the
leadership due to the rapid
rapid pace of globalisation pace of globalisation
Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money,
Machinery Materials and Information?”
Correct Answer Anonymous
Your Answer
Anonymous
Multiple Choice Multiple Answer
Question
To be called an SBU, a business unit must meet specific criteria
such as
Correct Answer having a definable group of competitors , having a mission
similar to other SBUs , preparing its own integrated plans
Your Answer
having a definable group of competitors
Multiple Choice Multiple Answer
Question
Peter Druck er is an expert on :
Correct Answer Japanese art , History of technology , History of American
statesman
Your Answer
Japanese art , History of technology , History of American
statesman
Multiple Choice Multiple Answer
Question
Name the factors governing the span of management.
Correct Answer Ability of the manager , Ability of the employees , Geographic
location
Your Answer
Ability of the employees
Match The Following
Question
Correct Answer
Your Answer
Unit of command
This means that
employees should receive
orders from one superior
only
This means that
employees should receive
orders from one superior
only
Scalar chain
Chain of superiors from
the highest to the lowest
ranks
Chain of superiors from
the highest to the lowest
ranks
Equity
Loyalty, devotion on the
part of managers should
be there when dealing
Loyalty, devotion on the
part of managers should
be there when dealing with
with subordinates
Esprit De Corps
subordinates
In union there is strength' In union there is strength'
Multiple Choice Single Answer
Question
At which levels of the organization does management exist?
Correct Answer Top-level
Your Answer
Top-level
Multiple Choice Multiple Answer
Question
EQ is born largely in the neurotransmitters if the brains limbic
system that governs
Correct Answer drives , impulses , feelings
Your Answer
drives , impulses , feelings
True/False
Question
Indian companies because of confused status have lacked selfconfidence.
Correct Answer True
Your Answer
True
True/False
Question
Event management in India is an ancient activity.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
Research into the average Indian buying habits have brought
about the following facts
Correct Answer they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members of
their group
Your Answer
they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members of
their group
Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers and
work”?
Correct Answer Peter Drucker
Your Answer
Peter Drucker
Select The Blank
Question
________ is the ability to sense, understand and effectively
apply emotion.
Correct Answer Emotional Intelligence
Your Answer
Emotional Intelligence
Multiple Choice Multiple Answer
Question
The different components of EQ would be
Correct Answer Self-awareness , Emotional management , empathy
Your Answer
Self-awareness , Emotional management , empathy
Select The Blank
Question
Events like trade fairs are handled by government authorities,
for example the biggest concourse under the sun, ________ is
again handled by Allahabad Municipal Corporation.
Correct Answer Kumbhmela
Your Answer
Kumbhmela
Multiple Choice Multiple Answer
Question
The products that are grouped under strategic business units
share common factors, like
Correct Answer underlying technology , the market , the skill
Your Answer
underlying technology , the market , the skill
Multiple Choice Multiple Answer
Question
In the insurance sector the rules governing the foreign
companies
Correct Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Your Answer
are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals working
in groups can perform efficiently and effectively towards the
attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell
PPM
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question Brands are associated with lifestyles and
people's________.
Correct Answer aspirations
Your Answer aspirations
Multiple Choice Multiple Answer
Question In the insurance sector the rules governing the foreign
companies
Correct Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on the
company board
Your Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Select The Blank
Question Under the types of motivators, non-financial motivators
are encouragement, freedom ________.
Correct Answer recognition
Your Answer recognition
Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Multiple Choice Multiple Answer
Question Features of direction would be
Correct Answer Pervasive function , Communication , Continuous
process
Your Answer Pervasive function , Communication , Continuous
process
Multiple Choice Single Answer
Page 1
PPM
Question With globalisation moving ahead companies requires
strategies like joint ventures for example
Correct Answer HDFC - Standard Life
Your Answer Kinetic - Honda
True/False
Question Decision-Making is a process of making a choice of poor
alternatives.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
True/False
Question Henry Fayol was born in England.
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
Multiple Choice Multiple Answer
Question Disadvantages of SBUs are
Correct Answer Over-emphasis on short term performance ,
Distortion of information , Dysfunctional competition among
divisions
Your Answer Dysfunctional competition among divisions , Overemphasis on short term performance , Distortion of information
Page 2
PPM
Select The Blank
Question The ________ appeared in the book, In search of
Excellence.
Correct Answer 7 S model
Your Answer 7 S model
True/False
Question Learning organizations must adopt processes that
encourage interaction across boundaries
Correct Answer True
Your Answer True
Select The Blank
Question ________ learning requires skills for sharing
information and knowledge, particularly implicit knowledge,
assumptions and benefits that are traditionally beneath the surface.
Correct Answer Collective
Your Answer Collective
Multiple Choice Single Answer
Question Management is not just a
Correct Answer Process
Your Answer Process
Multiple Choice Single Answer
Question Management is
Correct Answer Multidisciplinary
Your Answer Interactive
Match The Following
Question Correct Answer Your Answer
Management requires learning Art requires knowledge Art requires
knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authority
Has no centralized rule-making authority
Management is a multipurpose organ That manages a business That
manages a business
Page 3
PPM
Management is understood by performance Management is what
management
does Management is what management does
Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Your Answer Koontz & O `Donell
Multiple Choice Multiple Answer
Question The activities of the communicator while communicating a
message will include,
Correct Answer ideation , encoding , transmission
Your Answer ideation , encoding , transmission
Multiple Choice Single Answer
Question How many central ideas are associated with
consequentialism?
Correct Answer Two
Your Answer Two
Multiple Choice Single Answer
Question Which law states that 'you get what you deserve and not
what you desire'
Correct Answer Law of destiny
Your Answer Law of destiny
True/False
Question Fast food chains are not a corporatised service.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business
units share common factors, like
Correct Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
Page 4
PPM
Multiple Choice Multiple Answer
Question The potential external opportunities faced by an
organization are
Correct Answer falling trade barriers , additional customer
groups , faster market groups
Your Answer additional customer groups , faster market groups ,
falling trade barriers
True/False
Question A budget as a plan of statement of expected results is
expressed in numerical terms.
Correct Answer True
Your Answer True
Select The Blank
Question A set of actions that you start with and must maintain
is also called as ________.
Correct Answer Strategy
Your Answer Strategy
Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous
True/False
Question Direction initiates at the bottom level in the
organisation and follows to top through the hierarchy.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question A procedure has the following advantages
Correct Answer ensures uniformity of action , increases coordination , provides good standard for the manage
Your Answer ensures uniformity of action , increases coordination , provides good standard for the manage
Multiple Choice Single Answer
Question What would be the percentage of equity participation
Page 5
PPM
under the rules governing foreign companies?
Correct Answer 0.26
Your Answer 0.26
Multiple Choice Multiple Answer
Question Characteristics of formal organization are :
Correct Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Your Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Select The Blank
Question Control, like other elements of management process has
to be ________ and not an emergency operation
Correct Answer continuous
Your Answer continuous
Select The Blank
Question Different rates are levied by different states for
________ tax.
Correct Answer entertainment
Your Answer entertainment
Multiple Choice Single Answer
Question Of which type of knowledge is science a body of?
Correct Answer Organized
Your Answer Organized
Multiple Choice Multiple Answer
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved
customer service , strong hold of nationalized players
Your Answer new players taking over the market , improved
customer service , strong hold of nationalized players
Multiple Choice Single Answer
Question Planning is based on future conditions which are
dynamic, hence it is said to be
Correct Answer Flexible
Your Answer Flexible
Select The Blank
Page 6
PPM
Question Organization as an establishment is considered as the
________ aspect of an enterprise.
Correct Answer Physical
Your Answer Physical
Multiple Choice Single Answer
Question The model presented by Dr. Chakraborty shows that Indian
thought has a keynote, that is
Correct Answer Balance
Your Answer Brain
Multiple Choice Single Answer
Question What is one of the most significant inhibitors in
customer preference while purchasing perishable items in retail?
Correct Answer proximity of markets
Your Answer proximity of markets
Multiple Choice Single Answer
Question To which environment is learning environment adaptive?
Correct Answer External
Your Answer External
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
Multiple Choice Multiple Answer
Question Name the flagship companies under the group of "Aditya
Birla"
Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla
Corporation
Your Answer Hindalco , Birla Corporation
True/False
Question "When an insurance policy is sold, a promise is sold".
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The various tools for corporate governance are
Page 7
PPM
Correct Answer audit , professionalism , proper functioning of
the board
Your Answer audit , professionalism , proper functioning of the
board
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative
---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question Management is said to be the combination of three
factors, arts, science and the third is
Correct Answer profession
Your Answer profession
True/False
Question Important ingredients of the service industry are labour
and knowledge.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative
Multiple Choice Single Answer
Question Management is not just a
Correct Answer Process
Your Answer Process
Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Page 8
PPM
Multiple Choice Multiple Answer
Question The defination of decision involves following
characteristics
Correct Answer Involves Rationality , Involves Commitment ,
Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves
Mental Process
Multiple Choice Single Answer
Question What is the reason that Indian Business houses were not
able to take courageous decisions.
Correct Answer stagger or stumbling self-confidence
Your Answer stagger or stumbling self-confidence
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
Multiple Choice Multiple Answer
Question Budgetary control involves budgets such as
Correct Answer sales , production , cash
Your Answer sales , production , cash
Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Your Answer Koontz & O `Donell
Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Multiple Choice Single Answer
Question Who proposed the first theory called the hierarchy of
needs theory ?
Page 9
PPM
Correct Answer Abraham Maslow
Your Answer Abraham Maslow
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
Multiple Choice Multiple Answer
Question The family owned businesses like Tata and Birla, also
face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack
of professional management
Your Answer Right successor , Stumbling self confidence , Lack of
professional management
Multiple Choice Single Answer
Question What is the other important ingredient of hi-tech
service industries, besides labour?
Correct Answer knowledge
Your Answer knowledge
Multiple Choice Multiple Answer
Question Application of general management functions to the
insurance sector is
Correct Answer co-ordinating , controlling , directing
Your Answer co-ordinating , controlling , directing
Multiple Choice Single Answer
Question Which type of transmission of orders help in obtaining
linear behaviour ?
Correct Answer one-way
Your Answer one-way
Multiple Choice Single Answer
Question One of the key features of services is that they are
Correct Answer intangible
Your Answer tangible
Multiple Choice Single Answer
Question The philosophy of Vedanta is compared to which animal in
Page 10
PPM
the dream of the person, who wakes the dreamer and makes you realise
your self discovered reality.
Correct Answer Lion
Your Answer Leopard
Select The Blank
Question Different rates are levied by different states for
________ tax.
Correct Answer entertainment
Your Answer entertainment
True/False
Question Decentralization would be preferred in large sized
units.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The various tools for corporate governance are
Correct Answer audit , professionalism , proper functioning of
the board
Your Answer audit , professionalism , proper functioning of the
board
True/False
Question Good competitive skills are a potential external
opportunity of learning organizations
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Knowledge based decision-making. Instead of intuition Instead of
intuition
Professional managers may have only salary-stake Question of
accountability of Performance Question of accountability of
Performance
Management can be applied everywhere Management is universal
Management is universal
Page 11
PPM
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can
become a manager Anybody can become a manager
True/False
Question An organization consists of individuals in which their
formal roles and structural positions bring them closer.
Correct Answer True
Your Answer True
Select The Blank
Question ________ is a flagship company of Aditya Birla Group.
Correct Answer Hindalco Grasim
Your Answer Hindalco Grasim
Select The Blank
Question Direction is a ________ function performed by all the
managers at all levels of the organisation.
Correct Answer managerial
Your Answer managerial
Multiple Choice Multiple Answer
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Multiple Answer
Question Collective learning requires skills for sharing
information and knowledge and these key skills are
Correct Answer Listening , Mentoring , Observing
Your Answer Listening , Observing
Select The Blank
Page 12
PPM
Question The Aditya Birla Group has an insurance tie up
with________of Canada.
Correct Answer Sun Life
Your Answer Sun Life
True/False
Question Peter Drucker various publications have sold about 5 -6
million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Professional management signifies separation of
ownership and management.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question How many forces of competition are there according to
Michael E. Porter?
Correct Answer Five
Your Answer Five
Select The Blank
Question ________ is practiced like all other managerial
functions at all levels of management
Correct Answer All level exercise
Your Answer All level exercise
Multiple Choice Multiple Answer
Question The different kinds of relationships for selecting the
span of control would be :
Correct Answer One to one , Cross relationship , Direct group
Your Answer One to one , Cross relationship , Direct group
Multiple Choice Single Answer
Question What does office management include?
Correct Answer staffing and equipment of the office
Your Answer staffing and maintainence
True/False
Question 'Span of control' is also referred to as span of
Page 13
PPM
management.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The negative type of motivators will include
Correct Answer Fear , Force , Reprimands
Your Answer Fear , Force , Reprimands
True/False
Question It is said that no company is allowed to deal in life
and non-life insurance as a single entity.
Correct Answer True
Your Answer True
---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question Henry Fayol was trained as a ________ engineer.
Correct Answer Mining
Your Answer Mining
Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Multiple Choice Single Answer
Question Intelligence quotient is the measurement of one's ?
Correct Answer Intelligence
Your Answer Intelligence
Multiple Choice Multiple Answer
Question The factors measuring the morale of the workers and
ascertain whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , No. of accidents , Grievances
Select The Blank
Page 14
PPM
Question ________ degree of delegation is that in which a
superior states a particular task to his subordinates and tells them
to investigate on that task and report back.
Correct Answer Low
Your Answer Low
True/False
Question Event management in India is an ancient activity.
Correct Answer False
Your Answer True
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative
Select The Blank
Question ________ with sympathy can reduce some of the daily
frustrations in organised life and result in better communication.
Correct Answer Listening
Your Answer Listening
Multiple Choice Multiple Answer
Question Management is multidisciplinary, it includes knowledge
from
Correct Answer Psychology , Economics , Maths
Your Answer Psychology , Economics , Maths
True/False
Question It is that top leadership fails to teach the MBO
philosophy largely because, very often it is itself not motivated.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question According to the Consequentialism concept of ethics, an
act which does not maximize value
Correct Answer is not ethically permissible
Your Answer is ethically permissible
Multiple Choice Multiple Answer
Question Every person has different ways and means of performing
Page 15
PPM
art, similarly, every individual has different styles of management
and these are categorized as
Correct Answer Democratic , Autocratic , Beaurocratic
Your Answer Democratic , Autocratic , Beaurocratic
True/False
Question The financial structure is not one of the five channels
of corporate governance.
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Management requires learning Art requires knowledge Art requires
knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authority
Has no centralized rule-making authority
Management is a multipurpose organ That manages a business That
manages a business
Management is understood by performance Management is what
management
does Management is what management does
True/False
Question Decentralization would be preferred in large sized
units.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Page 16
PPM
Your Answer Koontz & O `Donell
Multiple Choice Single Answer
Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Multiple Choice Single Answer
Question Before calling a consultant what is it that companies
must prepare
Correct Answer Check list
Your Answer Check list
True/False
Question Posture' and Observance' are not included under
the 'yogic' exercises
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Management is
Correct Answer Multidisciplinary
Your Answer Multidisciplinary
Select The Blank
Question The concept of corporate governance has been
attracting________in India.
Correct Answer public attention
Your Answer public attention
Select The Blank
Question ________ are at a minimum where the morale is high.
Correct Answer Grievances
Your Answer Grievances
Multiple Choice Multiple Answer
Question Functional authority works only when,
Correct Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Your Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Page 17
PPM
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
Select The Blank
Question Producer services are trade,________communication and
financial services.
Correct Answer transport
Your Answer transport
Multiple Choice Single Answer
Question Govt. services would essentially entail
Correct Answer social goods and public administration
Your Answer social goods and public administration
Multiple Choice Single Answer
Question Which of the following is not an area of operation of
event management?
Correct Answer banking
Your Answer banking
True/False
Question 'Span of control' is also referred to as span of
management.
Correct Answer True
Your Answer True
True/False
Question According to Theory Y, people lack self-motivation and
require to be externally controlled and closely supervised in order
to get the maximum output for them.
Correct Answer False
Your Answer False
Select The Blank
Question Being ________ requires high level of optimism and
persistence despite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Page 18
PPM
Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single Answer
Question The important point to be noted under the definition of
learning organizations is
Correct Answer Development of collective as well as individual
learning
Your Answer Development of collective as well as individual
learning
Multiple Choice Multiple Answer
Question The characteristics of knowledge worker would be
Correct Answer egoistic , right conscious
Your Answer egoistic , right conscious
Multiple Choice Multiple Answer
Question Under McKinsey's 7 S model, the soft S's are:
Correct Answer Style , Staff , Skills
Your Answer Style , Staff , Skills
Multiple Choice Multiple Answer
Question Research into the average Indian buying habits have
brought about the following facts
Correct Answer they prefer to pay in cash , they like to touch
and feel the merchandise , they want attention to be given to all
members of their group
Your Answer they prefer to pay in cash , they like to touch and
feel the merchandise
Multiple Choice Multiple Answer
Question Select the guidelines for effective decision making.
Correct Answer Involve subordinates in decision making process ,
Evaluate the results , Adopt a diagnostic approach to decision
making
Your Answer Adopt a diagnostic approach to decision making ,
Involve subordinates in decision making process , Evaluate the
results
Page 19
PPM
Multiple Choice Multiple Answer
Question Elements of effective control are
Correct Answer Understandable , Corrective , Flexible
Your Answer Understandable , Corrective , Flexible
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
Multiple Choice Multiple Answer
Question Under the role of management consultant, consultant acts
as a
Correct Answer Motivator , Leader , Counselor
Your Answer Motivator , Leader , Counselor
Multiple Choice Single Answer
Question Management is not just a
Correct Answer Process
Your Answer Process
---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question Some of the popular forecasts are
Correct Answer Demand forecast , Sales forecast , Specific
industry forecast
Your Answer Demand forecast , Sales forecast
Match The Following
Question Correct Answer Your Answer
Oral Communication Frequently used by supervisors at the shop floor
and by middle level managers Frequently used by supervisors at the
shop floor and by middle level managers
Selective Perception In communication this means that they hear what
they want to hear and ignore other information In communication this
means that they hear what they want to hear and ignore other
information
Page 20
PPM
Semantic Distortion This type of communication is said to be
deliberate or accidental This type of communication is said to be
deliberate or accidental
Secrecy There is a large amount of information which is withheld bec'
it will cause jealousy There is a large amount of information which
is withheld bec' it will cause jealousy
Multiple Choice Single Answer
Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
Multiple Choice Single Answer
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
True/False
Question In delegation a superior transfer some duties and
responsibilities to his subordinates.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question In the insurance sector the rules governing the foreign
companies
Correct Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on the
company board
Your Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Multiple Choice Multiple Answer
Question The tools and techniques used in learning organizations
are
Correct Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
Page 21
PPM
Your Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
True/False
Question Learning organizations must adopt processes that
encourage interaction across boundaries
Correct Answer True
Your Answer False
Multiple Choice Multiple Answer
Question Corporate governance aims at
Correct Answer better transparency , ethics , accountability
Your Answer better transparency , ambiguity
Multiple Choice Multiple Answer
Question Emotional intelligence is said to be the ability to
sense, understand and effectively apply the power and acumen of
emotions as a source of
Correct Answer information , trust , human energy
Your Answer information , trust , human energy
Multiple Choice Multiple Answer
Question Every person has different ways and means of performing
art, similarly, every individual has different styles of management
and these are categorized as
Correct Answer Democratic , Autocratic , Beaurocratic
Your Answer Democratic , Subjective , Beaurocratic
True/False
Question The service sector has not corporatised itself.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question What is it when you are feeling and being in touch with
subtle feeling about things ?
Correct Answer Self awareness
Your Answer Self awareness
True/False
Question Management has been defined as the creation and
direction of the internal environment in an enterprise
Page 22
PPM
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer Frank Gilberth
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business
units share common factors, like
Correct Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
True/False
Question Important ingredients of the service industry are labour
and knowledge.
Correct Answer True
Your Answer True
Select The Blank
Question Charles Babbage built the first prototype of modern
________.
Correct Answer Computers
Your Answer Computers
Select The Blank
Question The four A's of the service section are
acceptability,________, affordability, availability.
Correct Answer awareness
Your Answer accountability
True/False
Question Management is promotional
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question The issues of insider trading can be dealt with by
keeping a principle of
Correct Answer Disclosed or desist
Your Answer Vision and mission
Page 23
PPM
Multiple Choice Single Answer
Question Management is
Correct Answer Creative
Your Answer Creative
True/False
Question Management manages a manager and manages machines and
workers
Correct Answer False
Your Answer True
True/False
Question Management is the combination of Arts, Science and
profession.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Select The Blank
Question The service sector has expanded because of the virtual
stagnation of the________sector.
Correct Answer agricultural
Your Answer production
Multiple Choice Single Answer
Question Before calling a consultant what is it that companies
must prepare
Correct Answer Check list
Your Answer Check list
True/False
Question Good competitive skills are a potential external
opportunity of learning organizations
Correct Answer False
Your Answer True
Page 24
PPM
True/False
Question The strategic factor in social integration is the
development and selection of leaders.
Correct Answer True
Your Answer True
True/False
Question Communication in industry is a phase both of
organisation and moral building.
Correct Answer True
Your Answer True
Select The Blank
Question Organization as an establishment is considered as the
________ aspect of an enterprise.
Correct Answer Physical
Your Answer Physical
Multiple Choice Single Answer
Question Successful consultants should promote their consultancy
through what ?
Correct Answer Network
Your Answer Network
Select The Blank
Question ________organizations have systems, mechanisms and
processes in place.
Correct Answer Learning
Your Answer Learning
Multiple Choice Multiple Answer
Question The characteristics of a good consultant should be
Correct Answer Good communication skill , Team spirit ,
Cosmopolitan outlook
Your Answer Team spirit , Good communication skill
Select The Blank
Question Henry Fayol finds ________ and responsibility to be
related, with the latter arising from the former.
Correct Answer Authority
Your Answer Division
Page 25
PPM
Multiple Choice Single Answer
Question A vision statement should have which option among the
following components.
Correct Answer Precise and objective
Your Answer Precise and objective
Match The Following
Question Correct Answer Your Answer
Management requires learning Art requires knowledge Art requires
knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authority
Has no centralized rule-making authority
Management is a multipurpose organ That manages a business That
manages a business
Management is understood by performance Management is what
management
does Management is what management does
Select The Blank
Question Different rates are levied by different states for
________ tax.
Correct Answer entertainment
Your Answer entertainment
Multiple Choice Multiple Answer
Question To be called an SBU, a business unit must meet specific
criteria such as
Correct Answer having a definable group of competitors , having a
mission similar to other SBUs , preparing its own integrated plans
Your Answer having a definable group of competitors , having its
own mission and goals , preparing its own integrated plans
Multiple Choice Single Answer
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
Page 26
PPM
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Your Answer Koontz & O `Donell
Multiple Choice Multiple Answer
Question International consultancy is said to be
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Trendy
Select The Blank
Question The Aditya Birla Group has an insurance tie up
with________of Canada.
Correct Answer Sun Life
Your Answer Sun Life
Multiple Choice Single Answer
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single Answer
Question Which ethical factor argues that there is no universal
set of principles by which to judge mortality?
Correct Answer Ethical Relativism
Your Answer Ethical Relativism
Page 27
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
Who said, “Management is management of Men, Money,
Machinery Materials and Information?”
Correct Answer Anonymous
Your Answer
Anonymous
Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals
working in groups can perform efficiently and effectively
towards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer
Koontz & O ‘Donell
Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers and
work”?
Correct Answer Peter Drucker
Your Answer
Peter Drucker
Multiple Choice Single Answer
Question
One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer
Place
Multiple Choice Single Answer
Question
One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer
Legal
Multiple Choice Single Answer
Question
Who called for scientific selection of workers and stressed the
need for training?
Correct Answer Henry L. Gantt
Your Answer
Henry L. Gantt
True/False
Question
Henry Fayol was born in England.
Correct Answer False
Your Answer
True
True/False
Question
There are four hard ‘ S’s in the 7 S Model.
Correct Answer False
Your Answer
True
Multiple Choice Multiple Answer
Question
Essentials of a good plan are
Correct Answer must be continuous , should be time bound , must motivate
people
Your Answer
must be continuous , should be time bound , must motivate
people
Multiple Choice Multiple Answer
Question
Factors determining decentralization of authority
Correct Answer uniformity of policy , desire for independence , control
techniques
Your Answer
uniformity of policy , desire for independence , control
techniques
True/False
Question
If you want it done right, do it yourself, is a fallacy
Correct Answer True
Your Answer
False
Multiple Choice Multiple Answer
Question
Basic elements of control would be
Correct Answer setting standards of performance , measurement of
performance , comparison of performance with standard of
performance
Your Answer
setting standards of performance , measurement of
performance , comparison of performance with standard of
performance
Multiple Choice Single Answer
Question
Without an efficient what can, direction not be fully effective?
Correct Answer Control
Your Answer
Motivation
Multiple Choice Multiple Answer
Question
The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programme
evaluation and review technique
Your Answer
management audit , Critical path method , Programme
evaluation and review technique
Multiple Choice Multiple Answer
Question
Elements of direction are
Correct Answer maintaining discipline , motivation of subordinates , rewarding
good performance
Your Answer
maintaining discipline , motivation of subordinates , rewarding
good performance
Multiple Choice Single Answer
Question
Co-ordination should not be what?
Correct Answer Rigid
Your Answer
Restricted
Match The Following
Question
Leadership is a process
of influencing whom?
Correct Answer
Your Answer
People
People
What type of influences Negative
do hard-boiled autocrats
use?
Negative
The leader who gives
little or no direction is
called?
Laissez-Faire
Laissez-Faire
What do you invite when Dissent
your people are afraid to
speak out?
Dissent
Who should Leaders
trust?
Subordinates.
Subordinates.
Multiple Choice Single Answer
Question
Employees will be judged on how they will meet or exceed
which well-defined criteria?
Correct Answer Performance
Your Answer
Goals
Multiple Choice Multiple Answer
Question
The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer
True/False
information gap , disintegration , deviation from performance
Question
Information gaps create a communication barrier.
Correct Answer True
Your Answer
True
Multiple Choice Multiple Answer
Question
The following are the services which are corporatized
Correct Answer banking , insurance , hospitals
Your Answer
banking , insurance , hospitals
Multiple Choice Single Answer
Question
What type of industry is event management in India?
Correct Answer One Off
Your Answer
Multiple Off
True/False
Question
International artists performance in India is diminishing in
recent times.
Correct Answer False
Your Answer
False
Multiple Choice Multiple Answer
Question
The channels through which corporate governance may bear
on performance are
Correct Answer managerial incentives , disciplining , corporate restructuring
Your Answer
managerial incentives , disciplining
Match The Following
Question
Correct Answer
Your Answer
Ethics is concerned with And right for society
what is good
And right for society
Business ethics can thus As the study of what is
be defined
good and right for the
business
As the study of what is
good and right for the
business
Ethical relativism argues by which to judge
that there is no universal morality
set of principles
by which to judge morality
Virtual acts are done
willfully
And not by chance
And not by chance
Determine the type of
wrongdoing involved
And to whom it should be And to whom it should be
reported
reported
Multiple Choice Single Answer
Question
What type of ethics emphasize that all mature persons have
adequate capacity to reason?
Correct Answer Deontological ethics
Your Answer
Deontological ethics
Multiple Choice Multiple Answer
Question
Key ethical principles include the following
Correct Answer fulfilling commitments , caring and compassion , being
accountable for decision
Your Answer
fulfilling commitments , caring and compassion , being
accountable for decision
True/False
Question
Ethical problems result in dilemmas for business managers.
Correct Answer True
Your Answer
True
Multiple Choice Single Answer
Question
What requires a high level of optimism and persistence
despite rejection?
Correct Answer Self Motivation
Your Answer
Self Motivation
True/False
Question
EQ was first brought to attention by Benott Simon .
Correct Answer False
Your Answer
False
True/False
Question
A wisdom worker is one who focuses on self-control.
Correct Answer True
Your Answer
False
Multiple Choice Single Answer
Question
For survival Indian business families are raising their capital
to which zone?
Correct Answer Comfort
Your Answer
Safe
Multiple Choice Multiple Answer
Question
The liberalization and globalization has lead to restructuring
of industry through
Correct Answer merger , outsourcing , downsizing
Your Answer
merger , outsourcing , division
True/False
Question
Morale is a state of mind and emotions affecting the attitude
to work.
Correct Answer True
Your Answer
True
Select The Blank
Question
________ is a scientific process of looking ________, which
is based on past performance
Correct Answer Forecasting
Your Answer
Forecasting
Correct Answer forward
Your Answer
forward
Select The Blank
Question
________ is a continuous activity in which the ________ are
instructed to carry out the particular assignment.
Correct Answer Training
Your Answer
Training
Correct Answer subordinates
Your Answer
subordinates
Select The Blank
Question
One of the ________ of direction is of ________
communication.
Correct Answer principles
Your Answer
principles
Correct Answer effective
Your Answer
effective
Select The Blank
Question
By putting inter-dependent ________ under one ________
coordination is ensured.
Correct Answer units
Your Answer
units
Correct Answer boss
Your Answer
Owner
Select The Blank
Question
________ divide work into specialized ________.
Correct Answer Managers
Your Answer
Managers
Correct Answer functions
Your Answer
functions
Select The Blank
Question
Organizational morale is basically a ________ condition of
groups and ________.
Correct Answer mental
Your Answer
Emotional
Correct Answer individuals
Your Answer
individuals
Select The Blank
Question
The level of ________ affect an individual’s ________.
Correct Answer satisfaction
Your Answer
satisfaction
Correct Answer morale
Your Answer
morale
Select The Blank
Question
An important ________ in retailing is the battle of ________
Correct Answer trend
Your Answer
trend
Correct Answer Formats
Your Answer
Formats
Select The Blank
Question
Learning ________ is the organizational ________ that
nurtures learning.
Correct Answer Culture
Your Answer
Culture
Correct Answer climate
Your Answer
climate
Multiple Choice Multiple Answer
Question
The aspects of corporate governance are
Correct Answer attracting public attention , indispensable , trust
Your Answer
attracting public attention , indispensable , trust
Multiple Choice Single Answer
Question
EQ refers to the qualities of people who do what in real life?
Correct Answer Excel
Your Answer
Excel
Multiple Choice Single Answer
Question
Companies seeking to improve have taken a plethora of
initiatives such as:
Correct Answer R & D
Your Answer
TQM
True/False
Question
Learning organizations must develop collective as well as
individual learning.
Correct Answer True
Your Answer
True
1
Multiple Choice Single Answer
Question Who said, “Management is management of Men, Money, Machinery
Materials and Information?”
Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single Answer
Question Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of group
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
Multiple Choice Single Answer
Question Who said, “Management is a multiple organ that manages
business, manages a manager and manages workers and work”?
Correct Answer Peter Drucker
Your Answer Peter Drucker
True/False
Question Profession needs certificate of practice
Correct Answer True
Your Answer True
True/False
Question Management is the combination of Arts,Science and Profession.
Correct Answer True
Your Answer True
Match The Following
Question
Some of the popular
forecasts are sales
forecasts
Planning is defined as
a long look ahead
Planning makes
companies competitive
Planning depends on
authenticity
Planning should not be
rigid
Correct Answer
Your Answer
And production trends
And production trends
And a broad look
around & a searching
look within
And it reduces cost
And a broad look
around & a searching
look within
And it reduces cost
And reliability of
information
It must have an
inbuilt controlling
process
And reliability of
information
It must have an
inbuilt controlling
process
Multiple Choice Single Answer
Question What type of control is most important for effective
delegation?
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Single Answer
2
Question Direction helps utilize what?
Correct Answer Capabilities
Your Answer Capabilities
Multiple Choice Single Answer
Question Who said, direction in business is similar to strategy in
war?
Correct Answer Seymour
Your Answer Seymour
Multiple Choice Multiple Answer
Question Elements of effective control are
Correct Answer understandable , corrective , flexible
Your Answer understandable , corrective , flexible
Multiple Choice Multiple Answer
Question Limitations of control would be
Correct Answer external factors , difficulty in setting standards ,
variation and its causes
Your Answer external factors , difficulty in setting standards ,
variation and its causes
True/False
Question Direction helps explore the talents of individuals.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question The best leader is someone who is?
Correct Answer Cool
Your Answer Risky
Multiple Choice Multiple Answer
Question The democratic or participative leadership style the leader
tries to lead mainly through
Correct Answer Persuasion , example
Your Answer Persuasion , example
True/False
Question The 3-needs theory is about motivators in an organization.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question The different types of barriers to communication are
Correct Answer physical , psychological , semantic barriers
Your Answer physical , psychological , semantic barriers
Multiple Choice Multiple Answer
Question Principles of effective communication would be
Correct Answer clear in use of language , attentive listening , use of
right medium
Your Answer clear in use of language , attentive listening , use of
right medium
Multiple Choice Multiple Answer
3
Question The activities of the communicator while communicating a
message will include
Correct Answer ideation , encoding , transmission
Your Answer ideation , encoding , transmission
True/False
Question An Indian shopper does not see shopping as an end in itself.
Correct Answer False
Your Answer True
Multiple Choice Single Answer
Question What is event management?
Correct Answer Interactive advertising
Your Answer Interactive advertising
Multiple Choice Single Answer
Question Life Insurance Corporation was nationalized in 1956 by
merging how many private insurance companies?
Correct Answer 245
Your Answer 245
True/False
Question Planning is the primary management function of insurance
companies
Correct Answer True
Your Answer True
True/False
Question A level playing field is an unlikely factor of success for
insurance sector.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question How many channels are there through which corporate
governance may bear on performance?
Correct Answer Five
Your Answer Five
True/False
Question Audit can act as a self regulation enabler
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Examples of ethics of virtue are as follows
Correct Answer courage , generosity , tolerance
Your Answer courage , generosity , tolerance
True/False
Question Ethical relativism argues that there are universal set of
principles to judge morality.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
4
Question Which if the following criteria should a business meet to be
called an SBU?
Correct Answer All of these
Your Answer All of these
Multiple Choice Single Answer
Question Companies must calculate what else about consultancy?
Correct Answer Costs
Your Answer Costs
Multiple Choice Single Answer
Question Which of the following act as general motivators?
Correct Answer All of these
Your Answer Promotion
True/False
Question Individuals normally desire a degree of independence.
Correct Answer True
Your Answer True
Select The Blank
Question _______ offer a definite ________ to the planning process.
Correct Answer Rules
Your Answer Rules
Correct Answer direction
Your Answer direction
Select The Blank
Question A ________ should always be clear about what is to be
________ to subordinates.
Correct Answer superior
Your Answer superior
Correct Answer delegated
Your Answer delegated
Select The Blank
Question Control is ________ to decision-________.
Correct Answer Basic
Your Answer Basic
Correct Answer making
Your Answer making
Select The Blank
Question Theory Y assumes that people will exercise self-________ and
control towards achieving ________ they are committed to.
Correct Answer direction
Your Answer direction
Correct Answer objectives
Your Answer objectives
Select The Blank
5
Question ________ services comprise of social and personal services
and ________.
Correct Answer Consumer
Your Answer Consumer
Correct Answer hotels
Your Answer hotels
Select The Blank
Question A favorable factor for retail ________ is reduction of
________ duties.
Correct Answer growth
Your Answer growth
Correct Answer customs
Your Answer Import
Select The Blank
Question ________ is one of the ________ companies in event
management.
Correct Answer Whizzcraft
Your Answer Whizzcraft
Correct Answer Leading
Your Answer Leading
Select The Blank
Question ________ insurance companies holding is restricted to
________.
Correct Answer International
Your Answer International
Correct Answer 26 %
Your Answer 26 %
Select The Blank
Question An objective of corporate governance is ________ of ________
value.
Correct Answer enhancement
Your Answer enhancement
Correct Answer shareholder
Your Answer shareholder
Multiple Choice Single Answer
Question People with high EQ understand People's what?
Correct Answer Expectation
Your Answer Expectation
Multiple Choice Multiple Answer
Question Emotional intelligence is said to be the ability to sense,
understand and effectively apply the power and acumen of emotions as a
source of
Correct Answer information , trust , human energy
Your Answer information , trust , human energy
Multiple Choice Multiple Answer
6
Question EQ is born largely in the neurotransmitters if the brains
limbic system that governs
Correct Answer feelings , impulses , drives
Your Answer feelings , impulses , drives
Match The Following
Question
Correct Answer
Your Answer
EQ refers to the
qualities
That mark the people
who excel in real life
That mark the people
who excel in real life
Science is proving
that EQ more than IQ
Underpins many of the
best decisions
Underpins many of the
best decisions
Emotional distress
shrinks working memory
And so diminishes the
ability to think
clearly
And persistence
despite rejection
And so diminishes the
ability to think
clearly
And persistence
despite rejection
Being able to sense
what others are
feeling
Being able to sense
what others are
feeling
self-motivation
requires a high level
of optimism
Empathy involves
reading unstated
emotional cues
Multiple Choice Multiple Answer
Question The potential internal strength of an organization could be
Correct Answer adequate financial resources , superior technological
skills , cost advantages
Your Answer adequate financial resources , superior technological
skills , cost advantages
Multiple Choice Multiple Answer
Question To be called an SBU, a business unit must meet specific
criteria
Correct Answer have definable group of competitors , have its own
mission , prepare its own integrated plans
Your Answer have definable group of competitors , have its own
mission, prepare its own integrated plans
Multiple Choice Multiple Answer
Question What are some of the challenges faced by retail sector?
Correct Answer Looking beyond price , The people factor , The
technological edge
Your Answer Looking beyond price , The people factor , The
technological edge