CONTENTS
Preface vii
CHAPTER
1
Overview 1-1
Installation Overview 1-1
Installed Components 1-2
System Requirements 1-2
Hardening 1-2
CHAPTER
2
Installing Cisco IPICS 2-1
Before You Begin 2-1
Obtaining the IP Addresses for Your Cisco IPICS System 2-1
Preinstallation Checklist 2-2
Deploying the VM 2-3
Installing VMWare ESX or ESXi on a Device 2-4
Installing VMware ESX or ESXi on a Cisco UCS B-Series Server 2-4
Installing VMware ESX or ESXi on a Cisco UCS C-Series Server 2-4
Installing VMware ESX or ESXi on a Cisco UCS E-Series Server 2-4
Obtaining and Deploying the VM OVA Image for the Cisco IPICS Operating System 2-4
Installing the Cisco IPICS Server Software 2-7
Restarting or Shutting Down the Server 2-9
Preparing to Use Cisco IPICS 2-10
Checking the Installation 2-11
Managing Your Licenses and Certificates 2-11
Obtaining Your License File 2-12
Uploading the Cisco IPICS License Files 2-14
Viewing the License Summary Information 2-15
Tracking Your License Usage 2-15
Managing Time-Bound Licenses 2-17
Managing Server Certificates 2-19
Backing Up Server Certificates and Stores 2-19
Customizing and Generating a Self-Signed Server Certificate 2-20
Installing Third Party Certificates on the Cisco IPICS Server 2-21
Requesting a Third Party Certificate 2-21
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Installing a Third Party Certificate 2-22
Converting DER Formatted Certificates to PEM Format 2-24
Modifying Network Settings 2-24
CHAPTER
3
Upgrading Cisco IPICS 3-1
Before You Begin 3-1
Performing a Cisco IPICS Server Software Upgrade 3-2
Upgrading from Cisco IPICS Release 4.6(1) or 4.8(2) to Cisco IPICS Release 4.9(1) in a Deployment
without High Availability 3-2
Upgrading from Cisco IPICS Release 4.6(1) or 4.8(2) to Cisco IPICS Release 4.9(1) in a Deployment with
High Availability 3-4
Using the Cisco Incident Dispatch Console with Cisco IPICS 4.9 3-6
Updating the Splash Screen 3-6
CHAPTER
4
Installing or Upgrading the UMS 4-1
CHAPTER
5
Installing or Upgrading the ISSIG 5-1
ISSIG Overview 5-1
Installing or Upgrading the ISSIG Software 5-2
Provisioning the ISSIG on the Cisco IPICS Server 5-4
CHAPTER
6
Installing or Upgrading the DFSIG 6-1
DFSIG Overview 6-1
Installing or Upgrading the DFSIG Software 6-2
CHAPTER
7
Installing Language Packs for Cisco IPICS 7-1
CHAPTER
8
Uninstalling the Cisco IPICS Server Software 8-1
Uninstalling the Cisco IPICS Software from the Server 8-1
Uninstalling the Cisco IPICS Server Software Remotely 8-3
CHAPTER
9
Troubleshooting Cisco IPICS Installation Issues 9-1
No Network Connectivity After Connecting the Ethernet Cable to Interface 1 on the Server 9-1
The Cisco IPICS Operating System Detects Unsupported Hardware 9-2
The Server Cannot Allocate Partitions 9-2
Troubleshooting “Bad Interpreter: Permission Denied” Errors 9-2
Troubleshooting “Permission Denied” Errors 9-3
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You Cannot Connect to the Server By Using Your Browser 9-3
Cisco IPICS Displays an Authorization Error 9-6
Cisco IPICS Displays “Server Initializing” for More than 1 Hour 9-7
INDEX
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Contents
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