Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
First Published: August 24, 2012
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CONTENTS
CHAPTER 1
Introduction 1
Unified Intelligence Center User Documentation 1
New and Changed Information 2
System Requirements 4
Important Notes 4
Open Caveats in This Release 4
Resolved Caveats in This Release 5
Bug Search Tool 12
Downloading the Unified Intelligence Center Installation File from the Cisco Website 13
Documentation Feedback 13
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
iii
Contents
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
iv
CHAPTER
1
Introduction
This document introduces the 9.0(1) release of the Cisco Unified Intelligence Center software.
This is a major release that follows the 8.5(4) maintenance release in March 2012.
Release 9.0(1) is offered for new deployments and upgrades from Release 8.0(1), 8.0(2), 8.0(3), 8.0(4),
8.5(2), 8.5(3), and 8.5(4).
For detailed instructions for installing and upgrading to Cisco Unified Intelligence Center Release 9.0(1),
see the Cisco Unified Intelligence Center Installation and Upgrade Guide.
The localized Unified Intelligence Center is currently available and the localized version of documentation
will be available with the next maintenance release.
• Unified Intelligence Center User Documentation, page 1
• New and Changed Information, page 2
• System Requirements, page 4
• Important Notes, page 4
• Open Caveats in This Release, page 4
• Resolved Caveats in This Release, page 5
• Bug Search Tool, page 12
• Downloading the Unified Intelligence Center Installation File from the Cisco Website, page 13
• Documentation Feedback, page 13
Unified Intelligence Center User Documentation
In addition to the Release Notes and the Reporting Application and Administration online help, a list of all
product documentation for Cisco Unified Intelligence Center is available on the Cisco.com website.
Note
If you do not find a document for a specific release, use the document from the previous release. New
versions of documents are posted only when the content changes between releases.
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
1
Introduction
New and Changed Information
• Cisco Unified Intelligence Center Installation and Upgrade Guide
• User Guide for the Cisco Unified Intelligence Center Reporting Application
• Report Template Reference Guide for Cisco Unified Intelligence Center
• Administration Console User Guide for Cisco Unified Intelligence Center
• Hardware and System Software Specification (Bill of Materials) for Cisco Unified Intelligence Center
• Cisco Unified Intelligence Center Solution Reference Network Design (SRND)
• Cisco Unified Intelligence Center TCP and Port Usage
• Unified Intelligence Suite virtualization Wiki
• Online Troubleshooting Tips Wiki
New and Changed Information
Multicollection
Unified Intelligence Center supports selection of multiple collections.
Daily-Weekly-Monthly Groupings
Unified Intelligence Center supports Daily-Weekly-Monthly groupings and the Summary Only option in the
grid view.
Relative Dates
Unified Intelligence Center supports Relative Dates for anonymous blocks and stored procedures.
Automatic Data Source Failover
Unified Intelligence Center supports Automatic Data source failover.
Simplification of User Permissions
Unified Intelligence Center supports simplification of user permissions
In Unified Intelligence Center 8.x releases, a three-level permissions scheme had Read, Execute, and Write
permissions. In Unified Intelligence Center 9.0(1), the permissions scheme has been simplified into two levels:
Execute and Write. The Read permission is now incorporated into the Execute permission.
In Unified Intelligence Center 8.x releases, if users had only Read permission to a resource, they were able
to view the resource in the resource-tree views or list views, but were unable to perform any operation on the
resource. On upgrade to Unified Intelligence Center 9.0(1), such users will no longer be able to view the
resource in tree views and list views unless the administrator explicitly grants Execute or Write permission
to such users.
Note
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
2
Introduction
New and Changed Information
• Only users who have the Security Administration role will be able to share the resources they own with
the All Users group.
• Users with the All Users default group will not have any sharing permissions unless they have the
Security Administration role.
• The preceding two conditions also apply to new users created from the User List page.
• Users who only had Read permissions to a category before upgrading to release 9.0(1) will not be able
to see the category after upgrading unless the category owner provides them with Execute permission.
Simplified Login
Unified Intelligence Center supports a Simplified Login that allows the user to log in easily using a short
name, such as johndoe, and email format, such as [email protected], instead of using long and complex
domain names and usernames.
LDAP implementation has been modified in 9.0(1) to use the user provided identifiers to log into LDAP.
For more information, see the Configure Active Directory server section of Administration Console User
Guide for Cisco Unified Intelligence Center.
As a result, when you upgrade, Unified Intelligence Center tries to read the existing user names in the system
and use that to automatically populate the username identifiers into the configured identifiers list.
However, if any inactive or old users still exist in the system, their username identifiers are also populated
into this list.
Administrators are advised to review this list, so that the type and number of users logging into the system
can be locked down.
Note
The userPrincipalName attributes cannot be auto calculated by the upgrade. Hence, all the LDAP
configurations using userPrincipalName will fail to login unless a valid username identifier is configured
by the Administrator on the Login page after upgrade.
Access Control Reports
Unified Intelligence Center supports Access Control reports that provide reports about users and groups that
use Unified Intelligence Center resources such as Dashboards and Reports.
For more information, see Chapter 2 of the Report Template Reference Guide for Cisco Unified Intelligence
Center.
ESXi 5.0
Unified Intelligence Center supports ESXi 5.0.
Internet Explorer 9.0 and Firefox 11
Unified Intelligence Center supports Internet Explorer 9.0 and Firefox 11.
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
3
Introduction
System Requirements
System Requirements
The Hardware and System Software Specification (Bill of Materials) for Cisco Unified Intelligence Center
is posted on the Cisco.com website. You can find the Cisco Unified Communications Compatibility Tool for
the various Cisco Unified Communications System (UCS) releases at:
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet.
Important Notes
Upgrading VMware Tools
This process of upgrading VMware tools is applicable only for Unified Intelligence Center Systems running
on Unified Communications System virtualized hardware. VMware Tools are specialized drivers for virtual
hardware that are installed in the Unified Communications (UC) applications when they are running in the
virtualized environment. The VMware tools version running in the UC application must be in sync with the
version of ESXi being used. The methods that the UC applications use to upgrade the VMware Tools are
given in the UCS Virtualization Wiki.
Cisco Unified Intelligence Center supports upgrading VMware Tools using the command: utils vmtools
upgrade.
To know more about the command syntax, see “Appendix A: Command Line Interface” in the Administration
Console User Guide for Cisco Unified Intelligence Center.
Localization
The user interface is localized in the following languages: Simplified and Traditional Chinese, Danish, Dutch,
English, European and Canadian French, German, Italian, Japanese, Korean, Polish, Brazilian Portuguese,
Russian, Spanish, Swedish, Finnish, Norwegian, and Turkish.
Open Caveats in This Release
This section contains a list of defects that are currently pending in Unified Intelligence Center Release 9.0(1).
Defects are listed by component and then by identifier.
If you have an account with Cisco.com, you can use the Bug Toolkit to find caveats of any severity for any
release. Bug Toolkit may also provide a more current listing than is reflected in this document. To access the
Bug Toolkit, log onto http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Table 1: Open Caveats in This Release
Identifier
Component
Severity
Headline
CSCua23499
i18n
3
DAN+NLD+POL+
RUS+SVE+TRK+ PTB:
CUIS: Untranslated
"DECIMAL" and
"STRING"
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
4
Introduction
Resolved Caveats in This Release
CSCub58864
export-import
3
CUIC Custom Formatting
causes report errors
Resolved Caveats in This Release
Resolved caveats in this release of Cisco Unified Intelligence Center include these internally-found and
customer-found items that were identified and resolved in this Release:
Table 2: List of Resolved Caveats
Identifier
Component
Severity
Headline
CSCtx42494
report-manager
3
Unable to SaveAs a report
with same ReportName
into different category
CSCty37675
localization
3
Skill Group
Abandon-Answer
Distribution Historical is
not localized
CSCty69755
i18n
3
ALL-LANG: CUIC:
Hardcoded strings in
dropdown box in Report
Definitions
CSCty69800
report-manager
4
CUIC should not display
the collections that no
longer exist on ICM
CSCty69964
i18n
3
ALL-LANG: CUIC:
Untranslated column
names in Reports
CSCty69998
i18n
3
FRA+FRC: CUIS:
Incorrect display of
French accent characters
CSCty83080
i18n
2
FIN+NOR: CUIS: Broken
functionality of
Norwegian and Finnish
build
CSCty94236
user-management
3
'Save As' on a report does
not position the default
group permissions
CSCty94259
user-management
3
UCCE User Sync should
display an error when
something goes wrong
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
5
Introduction
Resolved Caveats in This Release
CSCtz01010
report-manager
2
CUIC 8.5(4) Limits SQL
Stored Procedure Name
to 50 Characters
CSCtz06760
dashboards
3
Loading 8.5(4)
Permalinks gives access
denied error
CSCtz09797
report-manager
3
Report fails when default
filter is updated
CSCtz09882
doc
4
CUIC 8.X Report
Definitions Using Stored
Procedures May Have
Error
CSCtz11320
i18n
4
QEA: Tooltip "Search" is
displayed in English.
CSCtz11344
i18n
4
QEA: Tooltip "Gridview"
is displayed in English.
CSCtz11374
i18n
4
QEA: Tooltip "Loading
view" is displayed in
English.
CSCtz11456
i18n
4
QEA: Tooltip "pattern" is
displayed in English.
CSCtz11798
i18n
3
QEA: Japanese characters
are corrupted in the group
page with IE8.
CSCtz11924
i18n
3
QEA: IE8: Confirmation
message is corrupted in
Delete Headers.
CSCtz11941
i18n
3
QEA: Japanese file name
is corrupted after extract
the exported report
CSCtz11998
localization
4
QEA: Japanese help file
is old than English one.
CSCtz12590
report-manager
3
CUIC 8 Stored Procedure
Use May Return Fewer
Records Than Expected
CSCtz19171
cuic-informix
3
CUIC Purge fails to
delete CuicData
CSCtz19728
report-manager
3
Stored procedure with
special characters shows
"Incorrect syntax near &"
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
6
Introduction
Resolved Caveats in This Release
CSCtz19982
report-manager
3
query without select
clause doesn't work with
Anonymous block
CSCtz26781
doc
4
misspelling in install
guide
CSCtz26933
doc
4
two text lines
superimposed in install
guide
CSCtz27032
report-viewers
3
Report View Dropdown
box Shows Different
View than Selected
CSCtz33684
serviceability
3
CUIC catalina.out should
be exposed in RTMT
CSCtz34798
scheduler
4
Scheduled report mail has
improper date format
CSCtz35981
doc
3
No data source drop down
list for uploading stock
reports
CSCtz37271
user-management
4
CUIC Collection name
containing special
characters causes delay
CSCtz41530
security
2
CUIC login fails with
custom LDAP
userbase/Admin
configuration
CSCtz46731
datasource_manager
3
While modifying and
saving collection Query
in Cuic for Stock Value
list
CSCtz48813
dashboards
3
Dashboard Permalinks
broken in 9.0
CSCtz68975
localization
3
In French(France), the
User/Group Permission
UI does not display well
CSCtz70535
report-viewers
3
CUIC 8.5.4 export report
to Excel suppresses some
columns
CSCtz75836
report-manager
3
CUIC Does Not
Overwrite Stock Reports
From CCO
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
7
Introduction
Resolved Caveats in This Release
CSCtz85498
user-management
3
User without DS
permission can import
Report Defn and Report
CSCtz86826
doc
4
CUIC Reporting Guide
Invalid for Call Type
Historical All Fields
Report
CSCtz91588
doc
4
CUIC not listed in HP
Solutuon
CSCtz96225
report-manager
4
The rep def editor param
tab datatype is undefined
for non-english loc
CSCtz97338
report-viewers
3
Report Fails to Display
with "Dataset status is
Failed" Error
CSCua02827
doc
3
CUIC does have
commands to add
company info in the CSR
file
CSCua04143
localization
3
Chart is not generated for
Reports
CSCua18068
i18n
3
ALL-LANG: CUIC:
Untranslated Report
names in dropdown menu
CSCua20742
i18n
3
ALL-LANG: CUIC:
Untranslated Help in
Audit Trail report
CSCua20871
report-viewers
3
CUIC XML permalinks
give "semi colon" error
with Internet Explorer 8
CSCua20997
templates_icm
3
Template Help style issue
CSCua23240
report-viewers
3
Running as GMT user,
report filter shows as IST
CSCua23252
install
2
Installed 9.0(1)-104,
observed DB Replication
is not working
CSCua23792
serviceability
4
CUIC: Cannot delete the
active log files using CLI
in the Admin guide.
CSCua25786
dashboards
4
Authorization: Permission
check missing for
scheduler main page
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
8
Introduction
Resolved Caveats in This Release
CSCua25907
report-manager
4
displayed date format is
wrong in the filter for
en_UK
CSCua26052
i18n
3
ALL LANG: CUIS:
Untranslated strings in
Edit Views menu
CSCua26101
i18n
4
NLD: CUIS: Untranslated
strings "SaveAs"
CSCua30021
i18n
3
QEA: CUIC: characters
beyond Latin1 languages
are garbled
CSCua36169
user-management
3
Stock Template Valuelists
are not localized.
CSCua36351
grid
3
Drill doesn doesn't work
for reports which have
been column sorted
CSCua43819
report-manager
4
GT:Window title is wrong
while doing save as a
report
CSCua47572
oamp
4
OAMP welcome page
shows application &
system version as
unknown
CSCua47730
datasource_manager
3
GT:Switch Node btn is
enabled when both
datasourcestatus are
refreshing
CSCua47802
scheduler
4
GT: Scheduled report
email body contains some
unwanted characters
CSCua48941
install
3
CUIC CLI changes for
9.0(1) to have new level
CUIC
CSCua52377
report-viewers
5
Arrow button image is
disabled, collection is
selected in report filter
CSCua54671
cuic-informix
3
Can execute modify sql
queries on CUIC
datasource
CSCua55078
report-viewers
3
Date validation for Today
doesn't work in relative
date for SP and AB
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
9
Introduction
Resolved Caveats in This Release
CSCua64316
install
2
CUIC upgrade from prev
releases to 9.0(1) fails
CSCua67621
localization
5
NLD: CUIS: Untranslated
strings "PopOut"
CSCua70182
report-manager
3
Relative Range not
working for DATE
paramters
CSCua73463
cuic-informix
3
Collections created
through Drilldown filter
settings are getting purged
CSCua73506
cuic-informix
3
CUIC User Sync fail after
CUIC upgrade
CSCua78974
data-access-layer
3
CUIC rowcount resource
leak
CSCua80393
oamp
3
Cisco License Manager
Service not starting
CSCua80474
scheduler
3
Scheduler RUN NOW is
not working
CSCua80657
user-management
3
Time Zones values in
dropdown list are invalid
in User list edit page
CSCua81068
report-viewers
3
Unable to generate Report
Permalinks in
non-English locales
CSCua84204
report-manager
3
Unable to save
permissions for a report
definition
CSCua84330
report-manager
3
In basic filter, first VL
item cannot be selected if
VL is refreshed
CSCua84474
grid
6
Export to excel doesnt
shows footer information
CSCua91159
report-manager
3
Found undefined default
view & unable to edit
report view (non-English)
CSCua96063
report-viewers
3
Unable to create 2nd
(new) grid view for an
existing report
CSCub04686
export-import
3
Found 2 stock cat in
non-English & missing
Audit Trail rep in English
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
10
Introduction
Resolved Caveats in This Release
CSCub04959
export-import
3
Show Summary, RD and
Valulist localization id
should be updated .
CSCub07067
report-viewers
3
Japanese character string
is word-wrapped
automatically
CSCub07409
data-access-layer
3
ALL-LANG: CUIS: No
rights to save Value Lists
on localised languages
CSCub12619
i18n
4
ALL-LANG: CUIS: Field
in Create Drilldown
window causes truncation
CSCub12862
grid
3
Show Summary - Start of
the Week not working as
expected
CSCub13021
report-viewers
3
Excel Export:Summary
Only Grouping sow
empty row
CSCub13043
report-viewers
3
Monthly Grouping date
not in order
CSCub17900
grid
3
Group Grid view shows
extra white space
CSCub19119
doc
3
CUIC OAMP guide ACE
configuration incorrect
CSCub21064
localization
3
Incorrect behaviour with
localization (RD parameter field names)
CSCub23519
scheduler
3
Scheduled report as PDF
doesn't work
CSCub23579
report-manager
3
Context menu Save As of
Report on different
category not working
CSCub23694
security
3
External Authentication
issuse and SMTP
configuration failure
CSCub28078
doc
3
Document AD settings
behavior post switchover
CSCub28084
grid
3
Sorting issue with Polish
and UK locale with
Grouping
CSCub28094
report-viewers
3
Drilldown not working
from a popped out Report
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
11
Introduction
Bug Search Tool
CSCub28212
report-manager
3
Japanese locale: Exported
Report xml name has
invalid chars
CSCub28516
report-viewers
3
Localization for RD with
new report is not
working.
CSCub28542
scheduler
3
Providing invalid FROM
email add results in
NullPtr Excep in
Scheduler
CSCub28688
ui_server
5
IE 9 disable/enable issue
in Show summary and
User list page
CSCub31121
user-management
3
CUIC doesn't allow to
assign a group to a user if
grp name has space
CSCub31689
grid
3
View name not localized
in Grid Editor and View
name shown as undefined
CSCub31900
install
3
Help Issues
CSCub33996
serviceability
3
RTMT : Alert Central
doesn't have Intelligence
Center TAB
CSCub35116
security
3
Minor Change in
Permalink Allows Access
to Restricted Views
In general, you can find the latest resolved caveat information through Bug Toolkit.
Note
You need an account with Cisco.com to use the Bug Toolkit to find open and resolved caveats of any
severity for any release.
To access the Bug Toolkit, log on to:
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Bug Search Tool
If you have an account with Cisco.com, you can use the Bug Search tool to find caveats of any severity for
any release.
Access the Bug Search tool at https://www.cisco.com/cisco/psn/bssprt/bss. Enter the bug identifier in the
search box and press return or click Search.
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
12
Introduction
Downloading the Unified Intelligence Center Installation File from the Cisco Website
Downloading the Unified Intelligence Center Installation File
from the Cisco Website
You can download the installation ISO file and Unified Contact Center Enterprise (UCCE) Stock Templates
from the Download Software page on Cisco.com.
Documentation Feedback
You can provide comments about this document by sending email to the following address:
mailto:[email protected].
We appreciate your comments.
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
13
Introduction
Documentation Feedback
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)
14