Lakewood Health System
Tim Rice, President
Minnesota Rural Health Conference,
Smart Health 2006: Focus on Technology
July 17-18, 2006
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SMALL, RURAL, INTEGRATED HEALTH SYSTEM
PRIVATE, NOT FOR PROFIT ORGANIZATION
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SMALL, RURAL, INTEGRATED HEALTH SYSTEM
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Twenty-five bed critical access hospital
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Ninety-eight bed long term care
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Sixteen active medical staff – integrated clinic
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Four satellite clinics
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Sixty consulting specialists
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Ambulance/transportation
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Home Care/Hospice
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Forty independent senior living apartments
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Twenty-seven assisted living apartments
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Full continuum of services
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650 employees
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INFORMATION TECHNOLOGY HISTORY
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Telemedicine
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Clinical Information System – Care Center
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Clinical Information System – Home Care
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IT Staff and Support
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PACS – Radiology
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Clinic Practice Management System
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Clinic EMR
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Hospital Clinical Information System
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USDA Grant System Connectivity
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Web-site/Intranet
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EHR IMPLEMENTATION PROCESS
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Administrative Direction
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RFI
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In-House Demonstration
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Site Visits
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Product Selection – Best Breed
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Team EMR – Clinic
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Physician Leadership
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Dedicated Support Team
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Selected Hospital System
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Team EMR – Hospital
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Team EHR
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LESSONS LEARNED
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Have Physician Champions
Utilize a Team Approach
Dedicated Clinical and IT Support
Address Negativity Right Away
Be Sensitive to Your Work Culture
No Program or System is Right for Everyone
Cannot Accommodate Every Wish / Set a Standard
Have a Game Plan / Be Flexible
Expect the Unexpected
Celebrate the Victories
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FINANCIAL AND QUALITY CARE BENEFITS
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Increased Staff and Physician Productivity
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Capture Charges at Point of Care
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Significantly Reduced Clinic AR Days
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Enhanced Clinic Prescriptions
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Enhanced Quality Improvement
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Enhanced Transfer of Information
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SUMMATION
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Would Never Go Back
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Increased Public Perception
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Increased Professionalism
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Improved Patient Care
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