Medicare and Medicaid Financing – Minnesota CAH Conference, Duluth, MN June 2009 Gregg Redfield, CMA Vice President, Finance Minnesota Hospital Association 651-603-3536 [email protected] Used To Be A Simple Process Patient sought medical treatment Services were performed Patient received a bill for services Patient paid the bill www.mnhospitals.org Sources of Health Care Payments Self Pay – Patient responsible for entire bill Governmental – Medicare, Medicaid, etc. Large Insurance Payers/HMOs – Blue Cross, Medica, Health Partners, Preferred One, etc. Small Insurance Payers – literally hundreds of them Workers Comp, Auto Insurance, Homeowners, etc. Self-Insured Employers, Supplemental Insurance www.mnhospitals.org Minnesota Hospital Payer Mix Percentages are based on hospitals total charges for 2007 Medicaid includes MA / GA / MNCare Urban Payer Mix refers to hospitals in MSA (in a county or group of counties where one city is greater than 50,000 in population) Approximately 20% of hospitals are Urban, but they account for approximately 80% of the charges www.mnhospitals.org Statewide Hospital Payer Mix Medicare 32.8% Other 59.2% Medicaid 8.0% www.mnhospitals.org Urban Hospital Payer Mix Medicare 31.3% Other 60.7% www.mnhospitals.org Medicaid 8.0% Rural Hospital Payer Mix Other 50.3% Medicare 41.6% Medicaid 8.1% www.mnhospitals.org Health Care Payment Terminology Gross Patient Revenue (Deductions From Gross Revenue) Net Patient Revenue Coinsurance / Co-pays Deductibles / High Deductible Plans Health Savings Accounts Up Front Collections www.mnhospitals.org Gross Patient Revenue Gross patient revenue is 100% of what has been charged for patient services Majority of patient revenue based on charge rates per the hospital chargemaster Each procedure, test, visit, drug, etc. has a price attached to it. Entirely based on volume of services, as more services relates to more gross revenue www.mnhospitals.org Deductions From Gross Revenue The difference between actual payments received compared to actual gross charges is considered the discount or allowance The discounts/allowances are accounted for based on the type of payment system each patient falls under Example would be when you receive an EOB (Estimate of Benefits) form, which shows total charges, what the provider receives, and what the patient needs to pay www.mnhospitals.org Net Patient Revenue Net amount of revenue received after deductions Amounts received from payers Amounts received from patients May include coinsurance/co-pays, $15 per office visit, $50 Emergency Room visit, for example (collected up-front) May include deductible/high deductible May include patient self-pay www.mnhospitals.org Types of Payment Systems Four main types of payment methodologies: Fee for service / fee schedule PPS Payments Cost Based Reimbursement Percent of charge / private pay Other types may include negotiated rates per visit/procedure, charity care, etc. www.mnhospitals.org Fee For Service / Fee Schedule Fee for service is you receive a specific pre- negotiated rate for each procedure, visit, etc. Fee schedule is set payment for service, rate may be updated each year, may be variation of Medicare Fee Schedule These fees may be able to be negotiated or adjusted every year, make sure to know what the new rates are www.mnhospitals.org Fee For Service/Fee Schedule Usually applies to physician payments Can apply to lab tests, therapy services, etc. Applies to Medicare ambulance services May apply to governmental, large, and small payers May be for just a portion of a hospital’s business, other payment methodologies may apply depending on facility size, location, etc. www.mnhospitals.org PPS (Prospective Payment System) Payments DRGs for hospital inpatients Diagnosis Related Groups Basically one payment for entire stay APCs for hospital outpatients Ambulatory Patient Classification RUGs for SNF patients (includes CAH) Resource Utilization Groups One payment for each day of stay www.mnhospitals.org PPS (Prospective Payment System) Payments HHRGs for home health patients (includes CAH) Home Health Resource Groups Rates may be adjusted yearly for inflation, wages, and other factors DRGs and APCs apply to Medicare payments for Non-Critical Access Hospitals Some may apply to Medicaid, large payers, and small payers PPS system based on averages, some rates may be higher or lower than cost www.mnhospitals.org Cost Based Reimbursement Mainly for Critical Access Hospitals (101% of cost) Cost related to care of Medicare patients Cost per day payment for MC acute inpatient days Cost per day payment for MC swing-bed days Cost-to-charge ratio payment for all ancillary services applied to Medicare charges Intent was to improve reimbursement for hospitals with low patient/procedure volumes www.mnhospitals.org Cost Based Reimbursement This program/concept has allowed a great number of rural hospitals to improve Medicare reimbursement Complications can arise due to hospital being paid based on prior year’s cost and activity This has led to some large settlements to/from Medicare, due to increases/decreases in patient days or revenues and expenses All hospitals were cost reimbursed by Medicare prior to 1983 and the PPS system www.mnhospitals.org Current Status of CAH Facilities CAH Facilities as of: July 2001 Minnesota North Dakota South Dakota Iowa Wisconsin Total www.mnhospitals.org April 2008 13 14 18 18 9 79 31 37 76 53 72 276 Percentage of Charge / Private Pay Mythically we could receive 100% of total charges Percentages usually negotiated with various payers Private pay issues include charity care, bad debts, collection procedures, self-pay discounts, etc. Some current payer contracts may limit amount of yearly charge increase a facility may have www.mnhospitals.org Percentage of Charge / Private Pay Due to increases in prices as well as patients being asked to cover more of the cost of health care, some patients have started to “price shop” This is complicated by the fact hospitals have charges/prices which are different from other hospitals Further complicating an accurate comparison is the fact the procedure/service “package price” at one hospital may be charged for differently at another facility www.mnhospitals.org Medicare Advantage As of June 2006, 120,400 MN residents were covered by Medicare Advantage plans out of 711,500 Medicare eligible MN residents or 17% As of April 2009, 276,000 MN residents were covered by Medicare Advantage plans out of 759,000 Medicare eligible MN residents or 36% www.mnhospitals.org Medicare Advantage Medicare Advantage plans in MN by size (25 plans in MN in 2009): UCare Minnesota Medica Insurance HealthPartners Humana Blue Cross/Blue Plus Totals for the top 5 80% of the 239,000 in 2008 88% of the 276,000 in 2009 www.mnhospitals.org 2008 2009 49,340 66,520 43,944 76,510 35,876 38,762 35,499 34,428 25,984 25,767 190,643 241,987 Medicare Advantage Medicare Advantage plans in MN by size (removing 4 metro counties): 2008 Humana Unicare BC/Blue Plus Medica Insurance UCare HealthPartners Total www.mnhospitals.org 25,928 24,006 20,263 14,515 13,287 7,429 105,428 2009 24,737 17,766 20,707 39,889 24,169 8,805 136,073 Medicare Advantage Blue Cross products include: BCBS North Plains Alliance – 15,446 enrollees BCBS of Michigan – 150 enrollees BCBS of Minnesota – 457 enrollees Blue Plus – 9,864 enrollees Other smaller plans include: Aetna Life Insurance – 728 enrollees Metropolitan Health Plan – 937 enrollees Primewest Health System – 2,154 enrollees South Country Health Alliance – 2,451 enrollees Sterling Life Insurance – 430 enrollees Pyramid Life Insurance – 1,538 enrollees WellCare of Illinois – 393 enrollees www.mnhospitals.org Medicare Advantage Interim payment rates are not implemented, incorrect payments Claims processing issues Consumer confusion, co-pays and deductibles Not all hospitals accept out-of-state fee for services products Customer service problems, who to call www.mnhospitals.org Other Medicare Concerns Medicare Recovery Audit Contractors (RACs) are coming to Minnesota sometime in 2009: Just because you provide a service, does not mean you will get paid Just because you submit a bill and get paid for it mean that you will get to keep the money Pilot program in 4 states in 2007, rolling out to all states by 2009 Adequate documentation appears to be a key item www.mnhospitals.org Other Medicare Concerns Claims submission/processing/payments and Medicare Cost Report audits New MAC/FI for Part A and B will be Noridian Administrative Services Cost report audits are becoming more and more complex with interpretations of existing rules and new audit areas becoming a concern Many of these concerns are looking back at money already received and the possibility of recoupment www.mnhospitals.org Medicaid Concerns Medicaid Financing: Medicaid is about 8% of a hospitals revenue Medicaid traditionally is one of the lowest net revenue payers for hospitals (actually payment below cost of performing services) State of Minnesota is currently in a huge budget deficit Makes it very difficult for obtaining inflationary increases each year for Medicaid payment rates Medicaid rates will be reduced again for 2009 www.mnhospitals.org Medicaid Concerns Medicaid Financing: Health & Human Services, K-12, and higher education account for the majority of the state budget Health & Human Services expenditures continue to grow due to volume Areas with the highest expenditures are always vulnerable when there are large deficits and anticipated cuts need to be made Current proposal includes approximately $55 million in cuts to MN hospitals and potential $380 million impact of GAMC program ending in 2011 www.mnhospitals.org Medicaid Concerns Medicaid Financing: Medicaid payments are already ratably reduced by 1115% Medicaid traditionally has delayed re-basing of cost based payments, currently 2002 is used State of Minnesota receives a 50/50 match (on most MA expenditures) from the federal government Temporary FMAP increases match to 61/39 Additional DSH, MERC, 16 Rural DRG monies are always in jeopardy www.mnhospitals.org Medicaid Concerns Medicaid Financing: Certain taxes on providers are used to help pay for Medicaid MinnesotaCare 2% provider tax is used to fund the Health Care Access Fund and the MinnesotaCare program Medicaid Surcharge of 1.56% is used to supplement the payments in the Medicaid program In huge deficit years, increasing taxes is always an option Sales, gas, liquor, and income taxes are other options Governor will unallot another $1 billion from somewhere www.mnhospitals.org Medicaid Concerns Medicaid Financing: Due to the current economy, more and more individuals are qualifying for and utilizing Medicaid, General Assistance Medical Care, and MinnesotaCare As these products increase in utilization, the payments that are less than the cost to treat patients continue to grow at the same time Discontinuing the GAMC program would have severe financial consequences to hospitals www.mnhospitals.org Other Concerns Uninsured / Underinsured: Numbers in Minnesota are low compared to other states Currently 7-8% uninsured, but numbers are increasing Reasons include employers not able to afford, employees choosing not to participate, layoffs, extended periods between jobs Most of these bills will end up as bad debts, or they may qualify for charity care programs www.mnhospitals.org Other Concerns Hospital Acquired Conditions (HAC), Present on Admission (POA): HAC viewed by CMS as acquired in hospital and will not be recognized for payment, or a lower payment POA screening to ensure if patient had a condition prior to entering the hospital Eight types of conditions currently recognized including infections, pressure ulcers, etc. Currently only applies to PPS hospitals, not Critical Access Hospitals www.mnhospitals.org Other Concerns High-Tech Imaging Consultations, Pre- Admission Notifications: Currently the three largest health plan in MN require referring physicians participate in a “consultation process” prior to CAT Scan or MRI procedures being performed There is discussion similar requirements may be enacted for Medicare and Medicaid patients Any of these requirements add more staff time, patient wait times, and billing complexity to proper reimbursement Medicare and Medicaid are looking at similar initiatives www.mnhospitals.org How Can Hospital Staff Be More Involved? Be aware of the basics of how your hospital is reimbursed (small or large) Monitor where costs seem to be a problem Understand what impact staffing concerns may have Be more observant of the “bigger picture” and understand how incremental state, federal, and health plan changes may affect your facility www.mnhospitals.org How Can Hospital Staff Be More Involved? Awareness of the budgeted goals and outcomes of the facility to best approach net incomes or losses incurred during the year: Are there plans for new staff, practitioners, or space? How will increases to fixed expenses (i.e. salary increases/freezes) be paid for in future years? Should we purchase or lease new capital equipment? Contingency plans to accommodate a net loss rather than net income in the current year. www.mnhospitals.org Key Processes To Focus On Front-End processing Capture all revenue Chargemaster maintenance Back-End processing including denials and A/R Awareness of payer contracts www.mnhospitals.org Summary Sources of health care payments Health care payment terminology Types of payment systems Medicare and Medicaid issues How the hospital staff can be involved Key processes to focus on Increased volumes and higher reimbursement may be a thing of the past www.mnhospitals.org Questions Q&A www.mnhospitals.org
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