Matakuliah
: M0034 /Informasi dan Proses Bisnis
Tahun
Versi
: 2005
: 01/05
Pertemuan 07
Modeling Business Processes
Learning Outcomes
Pada akhir pertemuan ini, diharapkan
mahasiswa
akan mampu :
• Menghubungkan proses proses dalam
bisnis
• Menjelaskan model real dari proses bisnis
Outline Materi
• Analisis Proses Bisnis
Lanjutan Dari
Pertemuan 06
Changing the Design Focus
is built on three underlying premises:
Information
technology
enables the
design and
implementation
of semantically
modeled
systems systems that
more closely
resemble
reality.
Irwin/McGraw-Hill
Today's users
expect a more
complete and
accurate
representation
of reality from
which to draw
information.
We are no
longer
constrained by
the human
inability to
record,
maintain, and
report large
volumes of
details about
business
events.
The McGraw-Hill Companies, Inc., 2000
Business event analysis
involves thinking about:
•What happened?
•When?
•What resources were involved and how
much?
•Where did it occur?
•Who was involved and what roles did they
play?
•What are the risks involved and how can we
control these risks?
•Why?
Irwin/McGraw-Hill
The McGraw-Hill Companies, Inc., 2000
We are able to satisfy multiple views
by the data we collect:
•What happened?
•When?
•What resources were involved and how
much?
•Where did it occur?
•Who was involved and what roles did they
play?
•We also identify the risks involved and devise
a plan for controlling risks as events occur.
Irwin/McGraw-Hill
The McGraw-Hill Companies, Inc., 2000
A Model of Business Events
Location
Stewardship
Event
Resource
Irwin/McGraw-Hill
•
•
•
•
What happened?
When did it happen?
Who was involved?
What resources were
involved?
• Where did it occur?
External
Participant
The McGraw-Hill Companies, Inc., 2000
REAL Business Process Models:
A Basis for Defining the Data Repository
Catalog
Center
Merchandise
Distribution
Center
Salesperson
Customer
Places
Order
Ship
Merchandise
Receive
Payment
Customer
Returns
Merchandise
Irwin/McGraw-Hill
Carrier
Shipping
Clerk
Package
Cash
Customer
Customer
Payment
Clerk
Returns
Clerk
The McGraw-Hill Companies, Inc., 2000
An Event-Driven Data Repository
CATALOG-CENTER(Center#, Name, Address, Telephone, ...
MERCHANDISE(Item#, Item-Description, Color, Size, .., CurrentCost, Current-Price, QOH...
CUSTOMER-PLACES-ORDER(Order#, Time, [Center#], [SP#],
[Customer#], [Shipment#], Ship-to-Instructions, Confirmation#, Tax,
...
SALESPERSON(Salesperson-ID, Name, Address, ... CommissionRate, Marital-Status, ...
CUSTOMER(Customer#, Name, Address, Phone, ...
SHIP-MERCHANDISE(Shipment#, Time, [Customer#], [Packer#],
[Carrier#], [Ship-Clerk#], [Dist-Ctr#], [Pmt-Receipt#],
CARRIER(Carrier#, Name, Address, Rate, Performance-Score, ...
SHIPPING-CLERK(Ship-Clerk#, ...
DISTRIBUTION-CENTER(Dist-Ctr#, Name, Address, ...
Irwin/McGraw-Hill
The McGraw-Hill Companies, Inc., 2000
An Event-Driven Data Repository
PACKAGE(Package#, Weight, [Shipment#], Shipping-Cost
CASH(Acct#, Description, Balance, ...
RECEIVE-PAYMENT(Pmt-Receipt#, Time, [Customer#], [CustPmt-Clrk#], [Acct#], Amt, ...
CUSTOMER-PAYMENT-CLERK(Cust-Pmt-Cler#, ...
RETURN-MERCHANDISE(Return#, [Customer#], [ReturnsClrk#], [Center#], Time, ...
MERCHANDISE-ORDER([Item#],[Order#], Qty-Ordered,
Order-Price, Order-Cost, ...
MERCHANDISE-SHIP([Item#], [Shipment#], Qty-Shipped, ...
MERCHANDISE-RETURN([Item#], [Return#], Qty-Returned, ...
Irwin/McGraw-Hill
The McGraw-Hill Companies, Inc., 2000
We Can Apply This Same Approach
to Any Other Business Processes
•
•
•
•
•
•
•
•
Irwin/McGraw-Hill
Buy a machine
Sell a service
Build a car
Hire an employee
Teach a class
Make steel
Buy merchandise
...
The McGraw-Hill Companies, Inc., 2000
IT: The Enabler
Irwin/McGraw-Hill
2000
1980
1970
1960
1950
1940
1990
Posting Machines
Check Writers
1930
1920
1910
Computing Power
Unit Costs
General Ledger
and Sub-Systems
The McGraw-Hill Companies, Inc., 2000
Berlanjut ke
Pertemuan 08