Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide Release 2.0.32 September 2013 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-28018-01 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. 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CONTENTS OL-28018-01 Preface v Overview v Cisco VDS TC Analytics Architecture Network Connectivity i-vi Software Architecture i-vii Terminology vi viii Obtaining Documentation and Submitting a Service Request CHAPTER 1 Installing Cisco VDS TC Analytics Software VDS TC Analytics Hardware Installation Workflow 1-1 1-1 1-1 Installation Procedure 1-2 Configuring CIMC Access 1-2 Configuring the Internal System Disks 1-4 Deploying the VDS TC Analytics Image 1-14 Map the Image from the Virtual Media Tab Deploy the Image 1-15 Creating the Disk-on-Key 1-18 Installing the Software 1-19 Installing the License 1-22 Configuring the Monitored Systems 1-23 Adding Zones 1-24 Adding POPs 1-25 Adding Systems 1-25 Listeners 1-27 CHAPTER 2 Administration Procedures Configuring the Server 1-14 2-1 2-1 Upgrading the Software of a Running System Updating the License of a Running System Adding Users x 2-2 2-2 2-2 Configuring the Monitored Platforms of a Running System 2-5 Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 iii Contents Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide iv OL-28018-01 Preface Revised: January 2013, OL-28018-01 Cisco Videoscape Distribution Suite (VDS) Transparent Caching (TC) Analytics provides visibility into network performance, subscriber trends, and cache content. This business intelligence engine leverages industry leading technology for the monitoring, reporting, and analysis of key performance indicators (KPIs) with unique insight from the Cisco VDS TC cache engines. The core of the Cisco VDS TC Analytics solution consists of KPIs and a Cache Detail Record (CDR) database, which the VDS TC Analytics server uses to collect and store information from the Cisco VDS TC cache engines. Cisco VDS TC systems on the network are connected to the foundation over the ISP management network. Details from these cache engines are aggregated and analyzed to enable a network-wide view of traffic, as it is delivered from the perspective of the VDS TC cache engines. Administrators access this information through a central Cisco VDS TC Analytics server by viewing dashboards and pre-defined reports, and can perform on-demand analysis of the network. Analysis is delivered for all levels of the organization in a variety of displays. Different report packages are available for various levels of the organization: • Network engineers obtain the details required for managing and expanding their networks. • The finance department can gain visibility into savings and growth planning. • Executives can draw summaries based on media trends and subscriber patterns • The marketing team can acquire insight necessary to develop new products and services. Information is presented as webpage dashboards, which provide quick access to information, or in PDF and HTML formats. This preface describes terminology that is used in the Cisco VDS TC Analytics Software. This preface contains: • Overview • Cisco VDS TC Analytics Architecture • Terminology • Obtaining Documentation and Submitting a Service Request Overview The VDS TC Analytics data collection engine and data intelligence system produces custom reports about the media that flows through the entire pipeline. These reports are designed to provide analytical answers to key business questions, such as: Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 v Preface • Content type distribution • The percentage of users driving bandwidth growth • New and potential services • P2P class of service • The popularity of users by protocols or services • Individual system output • Cache consumption • IP addresses of the highest volume users • Services that are consumed by the highest volume users • Number of requests • Overall load balance VDS TC Analytics translates the data that is generated by VDS TC cache engines and displays it in charts and data tables designated according to specific Cisco VDS TC Analytics user groups, such as network engineers and operators, marketing personnel, and executives. For each organizational user group, VDS TC Analytics presents pertinent information in predefined sets of displays. The At a Glance dashboard is the summary page that opens for each of the user groups, delivering an immediate overview at patterns and trends. At a Glance reports present the daily summaries for the time frame you select, according to daily average values, breaking down the information by services and protocols. Plotted comparisons of information visually convey the behavior of traffic, as it is served from the VDS TC cache engine (cache traffic) and from the world (clear traffic). You can easily list all charted data in numerical values to enhance your insight. From this personalized dashboard look, you can drill down for more detailed analysis available through the Data Mining dashboard. The Data Mining reports offer advanced filtering capabilities, according to five minute polling, for the comparison of KPIs across services and protocols over any time frame. Aggregate views for the entire network can be compared by IP address, zone, POP, or individual VDS TC systems. You can save or print every chart and data table in PDF or HTML format. Cisco VDS TC Analytics Architecture Network Connectivity Cisco VDS TC Analytics is connected to the network, providing access to Cisco VDS-TC platforms. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide vi OL-28018-01 Preface Figure 1 Network Connectivity Diagram Software Architecture VDS TC Analytics collects information directly from configured VDS-TC cache engines and displays the analyzed data as charts and data tables. VDS TC Analytics offers advanced filtering options and data manipulation to provide the user with insight on traffic trends and patterns. Figure 2 Software Architecture Diagram Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 vii Preface Terminology The VDS TC Analytics Terminology table describes terms and concepts that apply to the VDS TC Analytics Software. Table 1 VDS TC Analytics Terminology Term Description AVG Average Bytes Hit Ratio (BHR) The number of bytes of cached out traffic divided by the total number of bytes of traffic, whether it was cached or not. For example, a 60% bytes hit ratio means that 60% of the overall bandwidth came from the cache and 40% came from the world. cache in A connection where the object requested by a subscriber does not exist in the cache (which creates a “miss”), and the requested incoming data from the world is stored in the cache. cache Traffic served only from VDS TC. cache out A connection where the object requested by a subscriber exists in the cache (which creates a “hit”), and the request is served from the cache as outgoing traffic to the subscriber. cache productivity The total cached out traffic divided by the total cached in traffic. cache quality of experience (QoE) The average delivery speed of traffic that is served from VDS TC per active subscriber. QoE is analyzed by comparing cache QoE with clear QoE. CDR Cache/Content Data Record clear The status of a subscriber request when the requested file segment does not exist in the cache. Subsequently, this object is either cached in or forwarded. It is considered as traffic that is delivered directly from the Internet. clear QoE The average delivery speed of traffic served directly from the Internet (VDS TC clear) per active subscriber. QoE is analyzed by comparing clear QoE with cache QoE. CLI command-line interface CMDB miss The status of a subscriber request when the requested file segment does not exist in the cache due to an unexpected deletion or corruption. data A connection where P2P or HTTP file segments are transferred. data non-data ratio The ratio of data to non-data. The average data non-data ratio is between 1% and 10%. downstream Objects transmitted from the world to the subscriber. Also called W2I. EMS Electronic Management System forward The process of forwarding an object directly to its requesting subscriber without caching it. This is applied to an object that does not yet exist in the cache. At this stage, it is only listed in the cache, according to the predefined license rules of the platform (see verify), and will only be cached upon future request. hit The status of an ISP subscriber request when the requested file segment exists in cache. Subsequently, this object is cached out. hit miss ratio The number of hits divided by the number of misses. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide viii OL-28018-01 Preface Table 1 VDS TC Analytics Terminology (continued) Term Description I2W Upstream data flowing from the ISP to the world. incoming Traffic served only from the Internet. Downstream and upstream objects transmitted from the redirector into the cache server. Each incoming object is either cached in, cached out, forwarded, or blocked. Also referred to as in traffic. in traffic See incoming. IPMI Intelligent Platform Management Interface KPI Key Performance Indicator miss A subscriber request that does not exist in the VDS TC cache. NAS Network Array Storage non-data A connection through which P2P clients communicate with each other but do not transfer P2P file segments. For example, P2P clients may communicate the details of the file segments and the uploader queue number, but do not transfer the file segments. outgoing Downstream and upstream objects transmitted out from the redirector. Each outgoing object was either cached in, cached out, or forwarded. Also referred to as out traffic. out traffic See Outgoing. P2PP Peer-to-Peer Protocol P2P Peer to Peer PBR Policy Based Routing POP point of presence QoE Quality of Experience. Measured by comparing the speed of traffic served from VDS TC (cache QoE) and the speed of traffic served from the Internet (clear QoE). request hit ratio The first time a new session arrives in the cache, it is labeled as cache out, cache in, or forward. The request hit ratio represents the number of cache out sessions divided by the number non-cache out sessions. That is, the request hit ratio measures the percentage of requests delivered from cache versus the world. SNMP Simple Network Management Protocol TIC Transparent Internet Caching total traffic All of the traffic served from both the Internet (incoming traffic) and from VDS TC (cache out traffic), i.e. incoming traffic + cache out traffic. upstream Objects transmitted from the subscriber to the world. Also called I2W. verify A predefined set of license dependent rules that determine the caching parameters of an object. world The World Wide Web (WWW), also referred to as Internet or network. W2I Downstream data flowing from the world to the subscriber. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 ix Preface Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide x OL-28018-01 CH A P T E R 1 Installing Cisco VDS TC Analytics Software This chapter provides hands-on information and guidance for installing Cisco VDS TC Analytics. This chapter contains the following sections: • VDS TC Analytics Hardware • Installation Workflow • Installation Procedure – Configuring CIMC Access – Configuring the Internal System Disks – Deploying the VDS TC Analytics Image – Creating the Disk-on-Key – Installing the Software – Installing the License – Configuring the Monitored Systems VDS TC Analytics Hardware VDS TC Analytics runs on the following hardware: • Cisco UCS C240 Rack Mount Server with the following: – 2 x 2.40 GHz E5-2665, 115W 8C, 20 MB Cache, DDR3 1600 MHz – 48 GB DDR3-1333-MHz RDIMM, PC3-10600, 2R, 1.35v – 2 x 300 GB 6 Gb SAS 10K RPM SFF HDD, hot plug, drive sled mounted – 10 or 22 x 900 GB 6 Gb SAS 10K RPM SFF HDD, hot plug, drive sled mounted Installation Workflow The following are the steps that are required for installing and configuring Cisco VDS TC Analytics. Each of the steps is a hyperlink. Click on the step to follow the link and display its information. Step 1 Configuring CIMC Access Step 2 Configuring the Internal System Disks Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-1 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Step 3 Deploying the VDS TC Analytics Image Step 4 Installing the Software Step 5 Installing the License Step 6 Configuring the Monitored Systems Installation Procedure The VDS TC Analytics installation involves several phases, as outlined in the Installation Workflow steps. The steps are described in step-by-step procedures in this section. Configuring CIMC Access Use this procedure to configure the BIOS and Operating System using Cisco Integrated Management Controller (CICM). Procedure Step 1 Boot up the VDS TC Analytics server. From the Cisco BIOS screen press F8 when prompted. Step 2 Configure the following fields in the IPv4 (Basic) section of the CIMC Configuration Utility window: • In the CIMC IP field, enter the IP address for the VDS TC Analytics Server. • In the Subnet Mask field enter the subnet mask for the VDS TC Analytics Server. • In the Gateway field, enter the IP address of the default gateway that the VDS TC Analytics Server should use. Step 3 In the Default User section, configure the password for the admin user. Step 4 Press F10 to save the configuration and reboot the server. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-2 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-1 CIMC Configuration Utility Step 5 In a web browser, enter the IP address that you configured to access CIMC. The CIMC login window appears. Step 6 Enter the username admin and the password that you configured in Step 3 and click Login. Figure 1-2 CIMC Login Screen Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-3 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Configuring the Internal System Disks After configuring the CIMC access, you configure the internal system disks. You will use the WebBIOS to configure the two internal drive groups; one RAID 1 group used for the operating system and one RAID 5 group used for data storage. • The first drive group is for the operating system and will contain two drives in a RAID 1 configuration. • The second drive group will be for storing the data for the first SCSI device and the other external drives in RAID 5, as the second SCSI device. Follow these steps to configure the local RAID controller: Step 1 In the Navigation pane of the CIMC web interface, click the Server tab. Step 2 On the Server tab, click Summary. Step 3 From the Actions area, click Launch KVM Console. The KVM Console opens in a separate window. Step 4 From the Server Summary page of the CIMC web interface, click Power Cycle Server to reboot the server. Step 5 As the system reboots, press Ctrl-H to access the WebBIOS window. The Adapter Selection window appears. Step 6 Adapter 0 will be selected by default. Click Start. Figure 1-3 Step 7 WebBIOS Window The main WebBIOS CU window appears. Click Configuration Wizard in the left pane of this window. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-4 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-4 Step 8 Main WebBIOS CU Window From the first configuration window that appears, click the Add Configuration radio button and then click Next. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-5 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-5 Step 9 Add Configuration The Select Configuration Window appears. Click Manual Configuration in this window and then click Next. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-6 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-6 Manual Configuration Step 10 The Drive Group Definition window appears. Use this window to choose drives to create drive groups. Press and hold the Ctrl key while you choose the two smallest drives in the Drives pane. These drives will be used as operating system drives. Step 11 Click Add to Array to move the drives to the Drive Groups pane. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-7 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-7 Add to Array Step 12 From the Drive Groups pane, click Accept DG. Step 13 Press and hold the Ctrl key while you select the remaining drives in the Drives pane. These drives will be used as the storage drives. Step 14 Click Add to Array and click Next. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-8 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-8 Drive Group Definition Step 15 The Span Definition window appears. This window shows the arrays with free space that you can choose to add to the Span pane. Step 16 From the Array With Free Space pane choose the first drive group and click Add to SPAN. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-9 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-9 Span Definition Window Step 17 Click Next. The Virtual Drive Definition window appears. This window lists the possible RAID levels for the drive group. Use this window to choose the RAID level, strip size, read policy, and other attributes for the new virtual drives. Step 18 Configure the fields in the Virtual Drive Definition window as follows: • RAID Level: RAID 1 • Strip Size: 64 KB • Access Policy: RW • Read Policy: Ahead • Write Policy: Write Back with BBU • IO Policy: Direct • Drive Cache: Unchanged • Disable BGI: No • Select Size: 278.464 GB Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-10 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-10 Virtual Drive Definition Step 19 Click Accept to accept the changes to the virtual drive definitions. Step 20 The Config Utility Confirm Page appears. Click Yes to confirm the selection of Write Back with BBU. Step 21 The Virtual Drive Definition window appears again. From this window click Back to configure the second span. Step 22 The Span Definition window appears. From the Array With Free Space pane choose the remaining drive group and click Add to SPAN. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-11 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-11 Span Definition Step 23 Click Next. The Virtual Drive Definition window appears. Step 24 Configure the fields in the Virtual Drive Definition window as follows: • RAID Level: RAID 5 • Strip Size: 64 KB • Access Policy: RW • Read Policy: Ahead • Write Policy: Write Back with BBU • IO Policy: Direct • Drive Cache: Unchanged • Disable BGI: No • Select Size: 7.358 TB Step 25 Click Accept to accept the changes to the virtual drive definitions and then click Next. Step 26 The Configuration Preview window appears. Check the virtual drive configuration in the Configuration Preview window and choose one of the following: • If the virtual drive configuration is acceptable, click Accept to save the configuration. • Click Back to return to the previous windows and change the configuration. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-12 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-12 Virtual Drive Definition Preview Step 27 Click Yes at the prompt to save the configuration. Step 28 Click Yes at the prompt to initialize the drives. Step 29 At the bottom of the Config Utility Virtual Drive window click Home. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-13 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-13 Step 30 Config Utility Virtual Drive Window From the WebBIOS menu, click Exit. Deploying the VDS TC Analytics Image After you are done configuring the internal system disks, you deploy the VDS TC Analytics image. You can use two different methods to deploy the image: Note • You can boot from a Disk-on-Key. • You can map the image from the Virtual Media tab. If you use the VDS TC Analytics disk-on-key method, you can obtain the disk-on-key from the Cisco technical support team or you can create your own. To create your own see Creating the Disk-on-Key section. Map the Image from the Virtual Media Tab Use this procedure if you are going to deploy the VDS TC Analytics image from a mapped image. Procedure Step 1 If you do not have the KVM console window open, follow these steps to open it: a. in the Navigation pane of the CIMC web interface, click the Server tab. b. On the Server tab, click Summary. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-14 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure c. From the Actions area, click Launch KVM Console. The KVM Console opens in a separate window. Step 2 From the KVM console, click the Virtual Media tab. Step 3 Click Add Image. Step 4 In the Open window browse for the filename to add and click Open. Step 5 Check the Mapped check box for the newly added image. Figure 1-14 Step 6 Virtual Media: Add Image Click the KVM tab. Deploy the Image Follow this procedure to deploy the image either from the Disk-on-Key or a mapped image. Procedure Step 1 From the KVM Console, choose Macros > Ctrl-Alt-Del to reboot the server. Step 2 During the bootup process, when you see the prompt to press F6 to go to the Boot Menu, press F6. The Please Select Boot Device dialog box appears. Step 3 From the Boot Menu, choose either the Cisco Virtual CD or the USB Disk-on-Key and press Enter. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-15 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-15 Step 4 Virtual Drive Boot Device From the KVM console, choose clonezilla live with img ubi-img. Figure 1-16 Clonezilla Live with img ubi-img: Cisco Virtual CD/DVD Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-16 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-17 Clonezilla Live with img ubi-img: USB Disk-on-Key Step 5 Wait while Clonezilla starts. Step 6 From the Welcome window, click Yes. Figure 1-18 Welcome Window Step 7 In the Please Enter IP Address field, enter the IP address to use for the VDS TC Analytics Server and click OK. Step 8 In the Please Enter Subnet Mask field, enter the subnet mask to use with the IP address of the VDS TC Analytics Server and click OK. Step 9 In the Please Enter Default Gateway field, enter the IP address of the default gateway that the VDS TC Analytics Server should use and click OK. Step 10 In the Please Enter DNS IP or Leave Blank field, enter the IP address of a DNS server to use or leave this field blank and click OK. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-17 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Step 11 In the Please Enter GMT Offset field, enter the GMT time offset for the time zone in which the VDS TC Analytics server is located and click OK. Step 12 The system will now install. Figure 1-19 Step 13 Image Installing After the installation is finished, you will see the Install Finished Successfully window. Click OK in this window. Creating the Disk-on-Key This section describes how to use UNetbootin to create a bootable disk-on-key from which you can deploy VDS TC Analytics. Note You must obtain the materials for creating a VDS TC Analytics disk-on-key from the Cisco support team. Follow this procedure to create a disk-on-key for VDS TC Analytics: Procedure Step 1 Launch the UNetbootin program. Step 2 From the UNetbootin window, click the Diskimage radio button and ensure that ISO is selected from the drop-down list. Step 3 Browse to find the clonezilla-live-ubi-img.iso image file. Step 4 In the Type drop-down list ensure USB Drive is selected and ensure the correct drive is selected from the Drive drop-down list. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-18 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Step 5 Click OK to create the disk-on-key image. Figure 1-20 UNetbootin Installing the Software After you deploy the VDS TC image, you must perform an upgrade of the software to finish the software installation. Use this procedure to perform this upgrade: Procedure Step 1 In a web browser, open up a connection to VDS TC Analytics by entering https://Analytics_IP, where Analytics_IP is the IP address of the VDS TC Analytics server. Step 2 In the Sign In window, enter the VDS TC Analytics username and password. If you do not know the username and password, contact Cisco support. Note To upgrade the software, you must be logged in as a user that belongs to the Admin group and has been assigned the Network Engineering Viewers package. Step 3 VDS TC Analytics opens displaying the Network Engineering, At A Glance dashboard. From the menu bar choose Dashboards > Network Engineering > Data Mining. The Data Mining dashboard appears, displaying the Data Mining tabs. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-19 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-21 Step 4 Note Click the Configuration tab. Log in using your username and password. The Select System to Change window appears. If you do not know the username and password, contact Cisco support. Figure 1-22 Step 5 Data Mining Option Select System to Change Window Click Home above the Select System to Change title bar. The Site Administration window appears. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-20 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-23 Site Administration Window Step 6 From the Tools pane on the Site Administration window, click Software Upgrade. Step 7 In the window that appears, click Browse to select the upgrade file, and then click Submit. The Upgrade Progress window appears, showing the upgrade process. Figure 1-24 Upgrade Progress Window Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-21 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Note Step 8 This software upgrade process can take some time. The software is now installed. For the first time installation, continue with the Installing the License section. Installing the License After you finish installing the VDS TC Analytics software by upgrading the image, you must install the VDS TC Analytics license. Follow this procedure to install the license. Procedure Step 1 Note Step 2 Log into VDS TC Analytics. To update the license, you must be logged in as a user that belongs to the Admin group and has been assigned the Network Engineering Viewers package. VDS TC Analytics opens displaying the Network Engineering, At A Glance dashboard. From the menu bar choose Dashboards > Network Engineering > Data Mining. The Data Mining dashboard appears, displaying the Data Mining tabs. Figure 1-25 Step 3 Note Data Mining Option Click the Configuration tab. Log in using your username and password. The Select System to Change window appears. If you do not know the username and password, contact Cisco support. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-22 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-26 Site Administration Step 4 Click Home above the Select System to Change title bar. The Site Administration window appears. Step 5 From the Tools pane on the Site Administration window, click License Management. Step 6 In the window that appears, click Browse to select the license file, and then click Submit. Figure 1-27 License Page After the license finishes installing, continue to the Configuring the Monitored Systems section. Configuring the Monitored Systems After you upgrade the VDS TC Analytics license, you must configure the monitored systems. This includes adding zones, POPs, and systems. You must configure at least one zone, one POP, and one system. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-23 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Note To configure zones, POPs, and systems, you must be logged in as a user that has been assigned the Network Engineering Viewers package. Adding Zones Zones are a way to organize the POPs. You assign POPs to a zone. Follow this procedure to configure zones on the VDS TC Analytics server. Procedure Step 1 Note Log into the VDS TC Analytics server. To configure zones, you must be logged in as a user that has been assigned the Network Engineering Viewers package. Step 2 VDS TC Analytics opens displaying the Network Engineering, At A Glance dashboard. From the menu bar choose Dashboards > Network Engineering > Data Mining. The Data Mining dashboard appears, displaying the Data Mining tabs. Step 3 Click the Configuration tab. Log in using your username and password. The Select System to Change window appears. Note Step 4 If you do not know the username and password, contact Cisco support. Click Physical above the Select System to Change title.bar The Physical Administration window appears. Figure 1-28 Physical Administration Step 5 Click Add in the Zones row. The Add Zone window appears. Step 6 Enter a name for the zone and optionally a description. Step 7 If you would like to add another zone, click Save and Add Another. If you are finished adding zones, click Save. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-24 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Adding POPs POPs are a way to organize the VDS TC caching engines. You will assign the VDS TC caching systems to POPs. Follow this procedure to configure POPs on the VDS TC Analytics server. Note To configure POPs you must be logged in as a user that has been assigned the Network Engineering Viewers package. Procedure Step 1 Click Physical above the Select System to Change title bar. The Physical Administration window appears. Figure 1-29 Physical Administration Step 2 Click Add in the POPs row. The Add POP window appears. Step 3 Enter a name for the POP and optionally a description. Step 4 From the Zone drop-down list, choose the zone that this POP belongs to. Step 5 If you would like to add another zone, click Save and Add Another. If you are finished adding zones, click Save. Adding Systems Follow this procedure to add VDS TC systems to be monitored by the VDS TC Analytics server. Note To configure systems you must be logged in as a user that has been assigned the Network Engineering Viewers package. Procedure Step 1 Click Physical above the Select System to Change title bar. The Physical Administration window appears. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-25 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Figure 1-30 Physical Administration Step 2 Click Add in the Systems row. The Add System window appears. Step 3 Use the System Properties table to complete the fields in the Add System window. Table 1-1 System Properties Field Description Name The name for a VDS TC caching system. Enter a descriptive name because this name appears in the Cisco Analytics Filter by options and information. Description A description for the VDS TC system you are adding (optional). POP The POP to which system belongs. If you need to add a POP, click the Plus (+) icon next to this field. Host The management IP address of the VDS TC caching engine that you want to monitor. SSH Port The default is 22. Use caution if changing this port number and ensure the VDS TC caching engine supports the new port number. SSH Credentials Username The username that is required for accessing the management node of the VDS TC caching engine. Password The password that is required for accessing the management node of the VDS TC caching engine. SNMP Credentials: The read community string for the VDS TC caching engine. This value Read Community can be obtained automatically with valid SSH credentials and configuration path or set manually. It is recommended that only the advanced administrator set the string manually. SNMP Collection (Click Show to display the properties.) SNMP check box This check box is checked by default, which allows the VDS TC Analytics database to collect SNMP polling information. To disable SNMP polling, uncheck this check box. Interval between SNMP polls The time interval in minutes between SNMP polls. The default value is 5. CDR Collection (Click Show to display the properties.) Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-26 OL-28018-01 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Table 1-1 Step 4 System Properties (continued) Field Description Collect check box This check box is checked by default, which allows the VDS TC Analytics database to collect CDR polling information. To disable CDR polling uncheck this check box. Extract Path The location from which to retrieve CDR files from the monitored platform. The default path is /opt/pang/cdrs. Remove files after copy Check this check box to delete CDR files from their source location after retrieval into the VDS TC Analytics database, or uncheck this check box to leave the files on the source. Unchecked is the default. Rate limit in KB Enter KB/s threshold to limit traffic. Restriction Choose your preference for restricting the CDR collection. Your options are None, Time, and Interval. The default option is None. Allowed poll hours starts If you chose either Time for the Restriction value, state the time in which to begin data collection. Allowed poll hours ends If you chose Time for the Restriction value, state the time in which to end data collection. Collection interval If you chose Interval for the Restriction value, state the time intervals for collecting data. If you would like to add another system, click Save and Add Another. If you are finished adding systems, click Save. Listeners A listener is used for RADIUS integration. This feature is not currently supported. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 1-27 Chapter 1 Installing Cisco VDS TC Analytics Software Installation Procedure Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 1-28 OL-28018-01 CH A P T E R 2 Administration Procedures This chapter describes the ongoing activities that a Cisco VDS TC Analytics administrator is required to perform once VDS TC Analytics is installed and configured to retrieve information from VDS TC platforms. Configuring the Server Use this procedure to configure or change the time zone, IP address, default gateway, and DNS information of the VDS TC Analytics Server after you install the software and license: Procedure Step 1 In a web browser window, enter https://SERVER_IP/SystemConf/tools/serverConf/, where SERVER_IP is the IP address you configured during the installation process. Login with a user that belongs to the Admin group. Step 2 Modify the appropriate information and click Submit. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 2-1 Chapter 2 Administration Procedures Upgrading the Software of a Running System Upgrading the Software of a Running System To upgrade the software for a VDS TC Analytics system that is already operational, see Installing the Software, page 1-19 in Chapter 1, “Installing Cisco VDS TC Analytics Software”. If after preforming an upgrade of the VDS TC Analytics software your login to the VDS TS Analytics system fails not because of a username or password problem, follow these steps: Note This procedure should only be used when instructed by the Cisco support team. Step 1 Enter https://SERVER_IP/SystemConf/tools/serverConf/ into the web browser, where SERVER_IP is the IP address of the VDS TC Analytics server, and login as a user that belongs to the Admin group. Step 2 Click the Restart Reporting Service button. Restarting the Reporting Service will take about five minutes. Step 3 After the Reporting Service restarts, try to log into the VDS TC Analytics system again. Updating the License of a Running System To update the license for a VDS TC Analytics system that is already operational, see Installing the License, page 1-22 in Chapter 1, “Installing Cisco VDS TC Analytics Software”. Adding Users This section describes how to add users to the VDS TC Analytics system and assign them privileges. Use this procedure to add users to VDS TC Analytics: Procedure Step 1 Open up a connection to your VDS TC Analytics system by enter https://server_ip in a web browser window, where server_ip is the IP address of the VDS TC Analytics server. Login using the administrator username and password provided by Cisco. Cisco Analytics opens displaying the Network Engineering, At A Glance dashboard. Note To add users, you must be logged in as a user that has been assigned the Network Engineering Viewers package and belongs to the Admin group. Step 2 From Network Engineering dashboard window, choose Dashboards > Network Engineering > Data Mining. The Data Mining dashboard appears, displaying the Data Mining tabs. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 2-2 OL-28018-01 Chapter 2 Administration Procedures Adding Users Figure 2-1 Step 3 Note Step 4 At a Glance Click the Configuration tab and log in using a user account that belongs to the Admin group. The Select System to Change window appears. If you do not know the username and password, contact Cisco support. Click Home above the Select System to Change title. The Site Administration window appears. Figure 2-2 Site Administration Window Step 5 Click Add in the Users row in the Auth section. The Add User window appears. Step 6 Enter a name for the user in the Username field. Step 7 Enter a password for the user in the Password field and re-enter the password in the Password Confirmation field. Step 8 If you would like to add another use, click Save and Add Another. If you are finished adding users, click Save. The Change User window appears. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 2-3 Chapter 2 Administration Procedures Adding Users Figure 2-3 Step 9 Add User In the Change User window, scroll down to the Personal Info section and enter the following information: • First Name • Last Name • E-mail Address Step 10 In the Permissions section, you can configure which events will trigger an email to the newly added user. In the Permissions section, from the Available Email Notification list, choose a specific event that the user should be emailed about, for example a system backup or cleanup, and click the right arrow button to move the event to the Chosen Email Notification list. You can also double-click the event to move it between windows. Step 11 Scroll down to the Groups section. In this section, you can assign the user to the desired groups. The groups to which a user belongs help determine the permissions of the user. Users can be assigned three different types of permissions: • Admin: A user that has been assigned to the Admin group can access all functions that are available from the Site Administration page. This includes access to tools (such as upgrading the software and license management), managing users, configuring notifications, and managing the physical administration for POPs, systems, and zones. • User: A user that has been assigned to the User group can only mange the physical administration, which includes managing POPs, systems, and zones. • Standard User: A user that has not been assigned to any groups is considered a “standard user”. A standard user cannot access any of the configuration options available from the Configuration tab, including being able to view a list of systems and their status. If the user needs to be added to a group, choose the desired group from the Available Groups list and click the right arrow, or double-click the group. This moves the group to the Chosen Groups list. Step 12 In the Groups section, you can also assign packages to the user. The packages that are assigned to the user determine which dashboards they can view and what functions they can perform. Choose the desired package from the Available Packages list and click the right arrow, or double-click the group. This moves the package to the Chosen Packages list. Step 13 f you would like to add another use, click Save and Add Another. If you are finished adding users, click Save. The Change User window appears. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 2-4 OL-28018-01 Chapter 2 Administration Procedures Configuring the Monitored Platforms of a Running System Configuring the Monitored Platforms of a Running System To configure the VDS TC systems that are monitored by VDS TC Analytics, see Configuring the Monitored Systems, page 1-23 in Chapter 1, “Installing Cisco VDS TC Analytics Software”. Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide OL-28018-01 2-5 Chapter 2 Administration Procedures Configuring the Monitored Platforms of a Running System Cisco Videoscape Distribution Suite Transparent Caching Analytics Software Installation Guide 2-6 OL-28018-01
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