HuBERT
Structured Exercises
Mark Benefits Lost/Stolen
CRITERIA:
Child
Certification Due Date > End of the month + 3 months
LDTU of last set of benefits < current date
Issue benefits – Print benefits for three months
Oops! Parent returns later in the day and reports the current set of benefits w ere stolen w hen
someone snatched her purse. (The future benefits w ere safe at home.) She has a police
report for the stolen contents of the purse.
Mark Benefits Lost/Stolen
Replace Benefits – Follow state and local agency policies
How to replace benefits after a benefit has not been cashed:
o Open Participant Folder
o I ssue benefits for three months
o Mark Benefits Lost/Stolen – assure food prescription is still appropriate before
starting this process.








From Menu, click Benefit Management
Select Mark Benefits Lost/Stolen.
I dentify Lost/Stolen Benefits w indow opens – mark only the benefits that
w ere lost/stolen and not cashed.
Reprint reason – Select Stolen radio button.
Click OK.
Confirm Benefits to Mark as Lost/Stolen and Reprint
Select reprint benefits
Click OK
o Benefits History





Click the Add button.
Click Use Default button.
Highlight peanut butter and click the Delete button.
Add Food I tem
Select Legume Food Category – Add Canned Beans
o Replace Benefits
o Benefits that are marked Lost/Stolen w ill be in red print