Key Travel user guide [PDF 268.28KB]

USING KEY TRAVEL - INSTRUCTIONS
1. Register with key
To register Contact Key Travel (allow 1 day for set up):
Ruby Team Contact Details
Your dedicated reservations team is the Ruby Team and they can be contacted on:
0845 122 0102
[email protected]
24 Hour Emergency Contact
Number
+44 (0)20 7843 9602
Visas & Passports
020 7843 9678
European Rail/International Rail,
Eurotunnel and Ferries
0161 819 8940
Online Technical Support
0844 335 0260
Group Bookings (10+ travellers)
0161 819 8935
[email protected]
Finance Department
0161 819 8945
[email protected]
First & Business Class - Platinum
Team
0845 268 0255
[email protected]
[email protected]
[email protected]
[email protected]
USING KEY TRAVEL - INSTRUCTIONS
2. Log in to Key Travel


Go to www.keytravel.com and click on Sign In (top left)
Enter your email address and request a password. (“I am registered with Key Travel
but do not have a password yet”)
Once logged in to the Key Travel website you have access to;
Book Online – The online tool is perfect for those simple trips (for anything more
complicated, let our reservations team handle it for you)
Profile Manager - Create a Traveller Profile to store your passport data, frequent
flyer numbers, meal and seat preferences. Or if you book travel on behalf of
someone else, send them a link to create their own profile - click here for instructions
on how to send the link
Visa Database – Check visa requirements, cost and processing times on our Visa
Database, or send out a visa application pack.
Key Travel Academy – Your help centre and community. “How to” guides, Top Tips,
FAQs, events and more. Quickly become an efficient and knowledgeable travel
booker.
(Click on the MyKT button on the right hand side to see your menu with the above options)
3. Confirm which flight option you want with Key
4. Immediately email the number of your chosen flight
option to [email protected] with budget code
*Please note that Key apply time frames when holding
flight offers. The English office strive to raise the PO in
time. But we need the details from you in good time to
ensure this is possible.*
5. English office will raise a corresponding purchase
order and forward to [email protected]
6. Key travel will confirm receipt and forward YOU the
tickets for travel