February
2016 #2
TO: All WIC Staff
FROM: Operations
Unit
DATE: 2/10/2016
PAGES: 5
TIPS, GUIDANCE & BEST PRACTICES ............................................................................................................ 2
Training Computers .............................................................................................................................................. 2
Remove Certification if CGS Started for Incorrect Participants ........................................................................... 2
IDENTIFIED BUGS/ISSUES in HuBERT ........................................................................................................... 3
Pseudo-Certs Setting Reason Not Present to NULL and Removing Radio Button Display when Physical
Presence is “N” (TTY-47) ....................................................................................................................................... 3
Mid-certification Assessment (MCA) Due Report Listing Participants Based on Agency where Certification
Occurred, NOT Current Agency (TTY-46).............................................................................................................. 4
Risk Factor 201 Removed from Postpartum Woman's Record when Infant(s) Born from This Pregnancy
Button Selected (TTY-45) ...................................................................................................................................... 4
REPORTS ..................................................................................................................................................... 5
New and Revised Infoview Report Templates ..................................................................................................... 5
HuBERT Hints #2
February 2016
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TIPS, GUIDANCE & BEST PRACTICES
Training Computers
Please Return Unused Training Computers
If your agency has a training computer that is not currently being used, please return it to CSC so that it may be
provided to other agencies. In order to send it back to CSC, you will need to contact the Help Desk
([email protected] or 1.800.488.8799, 2, 2) and request a return shipping label.
General Information about Training Computers
Just a couple of notes:
•
Training computers are not shipped with usernames and passwords; you will need to contact the Help
Desk to obtain the login information
•
The training database is not refreshed daily; it refreshed with each HuBERT release or every 6-8 weeks
(whichever is a shorter time period). The last refresh was in December, 2015 and the next refresh will
be in March 2016.
Remove Certification if CGS Started for Incorrect Participants
We appear to have a small number of records whereby a certification was started for a child over 5 years old
and when the user realized they had started the CGS for the incorrect participant, the record was closed
without first removing the certification.
Note that the Certification Guided Script button is enabled for children over 5 years old. This is due to the fact
that the maximum age for a child is set to 5 in our Business Rules, which allows us to be able to issue the last
set of benefits to a 5 year old. However, because the maximum age is 5, a user could potentially start the CGS
for a child up to the day before they turn 6 years old.
When the CGS is started for a child over 5, the system removes the Termination Reason of Categorically
Ineligible. This results in records where the child has been terminated and has a Termination Date but a
reason is no longer associated with the terminated record.
For example: This child’s fifth birthday was on 7/28/2010 and the system terminated him on 7/31/2015 for
Categorical Ineligibility.
If we open the Participant Folder, the CGS button is enabled.
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If the CGS is started and the certification is not removed, the Termination Reason is no longer associated with
the terminated record.
However, if we remove the certification, the information and records are retained.
Please remember to always remove any incomplete certifications that have been started incorrectly.
IDENTIFIED BUGS/ISSUES in HuBERT
Pseudo-Certs Setting Reason Not Present to NULL and Removing Radio Button Display when
Physical Presence is “N” (TTY-47)
Description: When a pseudo-cert is created in the folder of a participant that has the No radio button and a
Reason Not Present selected for Physically Present:
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the system is setting the Reason Not Present to NULL and no longer displaying the selected radio button.
What You Should Do: If you select the No radio button for Physically Present during a certification, please
document the reason you selected in a General Note with the Subject of Physical Presence Exception. This way,
if a pseudo-cert is created that causes the system to set the selected reason to NULL, the reason will still be
documented for that certification.
Resolution: This has been added to the issues’ queue.
Mid-certification Assessment (MCA) Due Report Listing Participants Based on Agency where
Certification Occurred, NOT Current Agency (TTY-46)
Description: When the HuBERT Mid-certification Assessment Due Report is run, the participants are being
displayed based on the agency/clinic where they were certified. It should be displaying participants based on
the agency/clinic where they currently belong.
What You Should Do: We are currently developing an Infoview report template called DUE FOR CERTIFICATION,
MID-CERTIFICATION ASSESSMENT OR NUTRITION VISIT, which can be used to identify participants due for an
MCA. It will provide a list of participants, who currently belong to the specified agency, and are due for an
MCA during a specified time period. It only includes participants that do not have a completed MCA and lists
whether they have an appointment scheduled (the State WIC ID and name of participants that do not have a
scheduled appointment display in red). This report should be available in the Infoview MN SHARED/PROGRAM
MANAGEMENT folder by the end of this week.
Resolution: This has been added to the issues’ queue.
Risk Factor 201 Removed from Postpartum Woman's Record when Infant(s) Born from This
Pregnancy Button Selected (TTY-45)
Description: The system is removing Risk Factor 201 - Low Hemoglobin when the Infant(s) Born from This Pregnancy
button is clicked on in a breastfeeding or non-breastfeeding woman's Health Information - Postpartum Info
tab. This does not occur during the Certification Guided Script; only if clicked on once the certification has
been completed.
What You Should Do: The Infant(s) Born from This Pregnancy screen displays the same information that can be
found in the linked infant's Health Information screen. In general, HuBERT users tend to update breastfeeding
information, such as Breastfeeding Amount or Date Breastfeeding Verified, in the infant's folder. In order to
avoid this issue, users should continue to always update this information in the infant's record.
Resolution: This has been added to the issues’ queue.
HuBERT Hints #2
February 2016
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REPORTS
New and Revised Infoview Report Templates
The following new and revised Infoview Report Templates have been posted to the Infoview Public
Folders/MN SHARED folders.
Report Topic
Name
Description/Output
Benefits &
Redemption
(also found in Mailing
Labels)
Participants Issued
Benefits
REVISION: Added Issued Time column
(Revised 2.9.16)
This report output provides a list and count of
participants based on specified WIC Types who were
issued benefits during a specified time period at a
specified agency (or agencies).
Guidance Document
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February 2016
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