MINNESOTA IMMUNIZATION INFORMATION CONNECTION
Using Client Follow-Up
The Minnesota Immunization Information
Connection (MIIC) Client Follow-Up tool
identifies patients who are due or overdue for
immunizations and uses a process called
reminder/recall to follow-up with those
individuals. This tool can be used with the
Childhood, Adolescent or Adult Immunization
Summary Reports to plan and carry out
targeted immunization improvement activities.
Reminder/recall can greatly improve your
clinic’s immunization rates.
Benefits of the Client
Follow- Up Feature
Following up with clients who are due or
overdue for immunizations can help ensure
that more of your clients are up-to-date with
their immunizations. This is essential for
preventing vaccine-preventable disease.
When can Client Follow-Up
be used?
▪
▪
Health care providers can improve
immunization coverage rates for their
patient populations by doing outreach
for patients who are due and/or
overdue for vaccination.
Many health plans and professional
organizations now ask for improvement
plans from clinics in various areas of
health care. Health care providers can
use the Client Follow-Up feature to
complete reminder/recall activities for
these improvement plans.
▪
Local public health agencies can conduct
population-based reminder/recall.
▪
In the event of a vaccine-preventable
disease outbreak, health care providers
and local public health agencies can
identify and follow-up with clients who
are unvaccinated.
▪
Child care facilities or schools can
identify children due or overdue for
immunizations using a list of their
current enrollment, eliminating the
need to search MIIC one record at a
time.
How to use the Client
Follow-Up Feature
The first step is to identify a group of patients to
follow. This can be based on the patients
already associated with a particular clinic or
organization in MIIC. A list of patients can also
be submitted through the List feature in MIIC.
(For more information on the List function, see
Using List in MIIC
(www.health.state.mn.us/divs/idepc/immunize/
registry/hp/trainlists.html). The list can be
customized based on:
▪
Age
▪
Vaccine status (due or overdue)
▪
Vaccine(s) of interest
Client Follow-Up will produce a list of clients in
need of vaccination based on the criteria
selected. The list can be further customized by
selecting which clients to keep and which
clients to remove.
Then, outputs can be selected for conducting
follow-up.
THE CLIENT FOLLOW-UP TOOL IN MIIC
Outputs from the Client
Follow-Up Feature
MIIC’s Client Follow-Up produces the following
outputs to facilitate reminder/recall notices:
▪
Client Report: This is a list of clients who
are due or overdue for recommended
immunizations. The list can be printed
and used as a tracking sheet to record
your quality improvement activities.
▪
Mailing Labels: This creates a PDF that
can be used to print mailing labels for
reminder mailings.
▪
Mail Merge: This provides client-specific
data in a comma-separated values (CSV)
file that can be used to generate
customized letters or could be used with
an auto-dialer system.
▪
Contact List: This Excel spreadsheet with
client information makes it easy to
search for and sort a large list of clients.
Quality Improvement
Uses
Use the Client Follow-Up feature to find
patients in your practice who are missing
immunizations and get them back into the
office. The Childhood, Adolescent, or Adult
Assessment Reports can help you identify
which vaccines are needed by your patients and
focus efforts on those vaccines. Having solid
quality improvement plans and activities in
place can help you receive more meaningful use
dollars and have better outcome data to report
to public sources such as HEDIS and Minnesota
Community Measures. Most of all, improving
immunization rates ensures that you are
constantly maintaining and improving the
health of your patients.
A sample Client Report output is shown below
(client data is fictitious).
2
Resources
For more information on how to produce
assessment reports in MIIC, see Immunization
Assessment: MIIC User Guidance and Training
Resources
(www.health.state.mn.us/divs/idepc/immunize
/registry/hp/trainassess.html).
Your MIIC regional coordinator can also assist.
Their contact information is available at MIIC
Regions and Regional Coordinators
(www.health.state.mn.us/divs/idepc/immunize
/registry/map.html).
Minnesota Department of Health
Minnesota Immunization Information Connection
PO Box 64975, St. Paul, MN 55164-0975
651-201-5503
[email protected]
11/2015
To obtain this information
in a different format, call:
651-201-5503