HCH Care Coordination Measures: Follow-up After Hospital Discharge Description Percentage of patients with selected clinical conditions that have a follow-up telephonic/ electronic contact within three days of discharge OR a follow-up face-to-face visit with a health care provider (physician, physician assistant, nurse practitioner, nurse, care-coordinator) within seven days of hospital discharge. 1 Clinical conditions represent those with the highest volume of readmissions in MN and include: • • • • Heart failure Pneumonia Ischemic vascular disease Chronic obstructive pulmonary disease Methodology Population identification is accomplished via a query of a practice management system or Electronic Medical Record (EMR) to identify the population of eligible patients (denominator). Data elements are either extracted from an EMR system or abstracted through medical record review. Rationale Benefits of improved care coordination include the reduction of potential harm from medication 2 errors, transitions, and poor communication. Rehospitalization—patient admission to a hospital soon after discharge—is both common and costly. In the majority of situations, hospitalization is necessary and appropriate. However, nearly one in every five elderly patients who are discharged from the hospital is rehospitalized within 30 days. Many of these rehospitalizations are avoidable, and thus suggest a failure in the systems of 3 establishing patients stably and safely in a new setting of care. A study of over 12 million Medicare fee for service patients discharged in 2003 and 2004, found that 19.6% were readmitted to the hospital within 30 days, and cumulatively 34.0% in 90 days and 56.1% in one year. For 50% of patients readmitted within 30 days, there was no bill for a physician visit 4 during that time. Improving transitions of care through better coordination between hospitals and primary care providers represents a way to help reduce the risks patient’s face when being discharged from the hospital. Recent studies support this theory, Hernandez and colleagues found that among patients being discharged after heart failure those who had an early outpatient follow-up were less likely to 5 be readmitted to the hospital within 30 days. Another study found that patients lacking follow-up with a primary care physician within four weeks of discharge from the University of Colorado hospital 6 were 10 times more likely to be readmitted. Improving communication and coordination between hospitals, patients, and primary care providers represents a new approach aimed at reducing health care costs and a patient’s risk of experiencing 1 MN Hospital Association Potentially Preventable Readmission (3M Software) Data for 2011 Coleman EA, Parry C, Chalmers S, et.al. The Care Transitions Intervention: Results of a randomized controlled trial. Arch Intern Med; 166:1822-1828, 2006. 3 Effective Interventions to Reduce Rehospitalizations: A Survey of the Published Evidence. Cambridge, MA: Institute for Healthcare Improvement; Boutwell, A. Hwu, S. 2009 4 Rehospitalizations Among Patients in the Medicare Fee-for-Service Program S. Jencks, M.Williams, E. Coleman NEJM April 2009 5 Relationship Between Early Physician Follow-up and 30 day Readmission Among Medicare Beneficiaries Hospitalized for Heart Failure. Hernandez AF, Greiner, MA et.al. JAMA 2010;303(17):1716-1722 6 Post-Hospitalization Transitions: Examining the Effects of Timing of Primary Care Provider Follow-up Misky, GJ, Wald, HL, Coleman EA Journal of Hospital Medicine September 2010 2 complications after a hospital discharge. The Hospital to Home initiative co-sponsored by the American College of Cardiology and the Institute for Healthcare Improvement calls for a 7 day follow-up visit after discharge for individuals hospitalized with cardiovascular disease. Additionally, groups participating in the CMS sponsored Physician Group Practice Demonstration aimed for a post-hospital follow-up appointment to occur within five days for high-risk patients. Alignment with goals of the RARE Reducing Avoidable Readmissions Effectively campaign in Minnesota (Link to RARE Project - Preventing Readmissions) also an important determinate for the selection of this measure and a perfect fit for the goal improving care coordination for patients. Additionally, the Minnesota Department of Health’s Health Care Home program establishes a standard that certified clinic engage their patients in planning for transitions of care. Minnesota’s Health Care Home certification requires under Care Coordination subpart 5E requires that clinics must have processes in place timely post discharge planning according to a protocol for patients discharged from hospitals, skilled nursing facilities or other health care institutions. Measurement Period Measurement period will be a fixed 12 month period: mm/dd/yyyy to mm/dd/yyyy. Patient Population Follow-up Face to Face Visit after Discharge Established patient who meets each of the following criteria is included in the population: Measure Follow-up Visit Seven Days after Discharge Patients age 18 and older at the start of the measurement period (date of birth was on or less than mm/dd/yyyy) AND Has one or more of the following diagnoses: heart failure, pneumonia, ischemic vascular disease or COPD. Please see tables below for diagnosis codes. Diagnosis codes in either the principle or secondary diagnosis position OR diagnosis is active on the problem list AND Hospitalized with an inpatient discharge date within the measurement year AND Meets the following established patient criteria: o Patient was seen by an eligible provider in an eligible specialty face-to-face at least two times during the last two years (mm/dd/yyyy to mm/dd/yyyy) for any reason by a certified health care home clinic. o Patient was seen by an eligible provider in an eligible specialty face-to-face at least one time during the last 12 months (mm/dd/yyyy to mm/dd/yyyy) for any reason by a certified health care home clinic. Percentage of established patients 18 and older with selected diagnoses that have a either a telephonic or electronic contact within three days of discharge or a face-to-face visit within seven days of hospital inpatient discharge. Electronic contacts include email contact with patient reply, patient portal contact with reply and e-Visits. Face-to-face visits include all of the following visit types: office, long term care/ assisted living, home care visits, visits with a specialist, or visit with a care coordinator or nurse. # of patients age 18 & older with select diagnoses and either a telephonic or electronic contact within 3 days OR a follow-up visit within 7 days of discharge # patients age 18 & older with selected diagnoses and hospital discharge in measurement period Eligible Providers, Specialties and Clinics Eligible Clinics: Certified Health Care Home Clinic Eligible specialties: Family Medicine (Includes General Practice), Internal Medicine, and Geriatric Medicine. Eligible providers: Medical Doctor (MD), Doctor of Osteopathy (DO), Physician Assistant (PA), Nurse Practitioner (NP) Please note: Eligible providers and specialties are used for determining the visit counts for established patient criteria, which serve to determine if a patient “belongs” to this clinic. It does not mean that there is a requirement for the follow-up contact/ visit to occur with the above listed provider types. Allowable Exclusions Additional Measures for Analysis/Quality Improvement Exclusions include patients with an in-hospital death, transfer to an acute or long term care facility, or outpatient/ observation status. • • Patient died during hospital stay Patient was transferred from a hospital discharge to another acute care facility • The average number of days between discharge date and follow-up contact/ visit stratified by telephonic/ electronic and face-to-face The average number of days between the discharge date and the date clinic was notified of discharge Rate of patient follow-up telephonic or electronic contact within three days of hospital discharge Rate of patient follow-up face to face visit within seven days of hospital discharge • • • Additional Considerations During the evolution of this measure, rather than limiting or requiring the face-to-face visit to be with a physician (or doctor of osteopathy, physician assistant , or nurse practitioner), the group, from an economical and team care approach, desired the inclusion of other types of face-to-face visits with the patient. Following public comment period for this measure, the development work group redesigned the original face-to-face visit measure to incorporate telephonic and electronic contacts, to allow for cost effective delivery of care. Though the content of the visit is not included as part of the measure, it is recognized that the type of activities that occur during this follow-up visit, particularity medication reconciliation and patient engagement, are recognized as key for avoiding readmission to 7,8 the hospital. See next section on guidance for follow-up visits/contacts. During the measure development process there was passion for including conditions applicable to pediatrics patients, however the relative low volume of pediatric readmissions state-wide according to the MN Hospital Association’s data did not support data collection efforts (impact and burden). Additional Guidance: Expectations for Content of Follow-up Contact/ Visit Post 6 Hospital Discharge Suggested content for a follow-up contact or visit*: Patient’s goals for the visit Factors contributing to admission Medication patient is taking and on what schedule Medication reconciliation Need for medication adjustment Explanation of warning signs and how to respond + Teach Back Needs for instruction on self-management + Teach Back Instructions for seeking emergency and non-emergency care Follow-up on test results Monitoring and testing Advanced care planning * As appropriate for patient’s diagnosis RARE Reducing Avoidable Readmissions Effectively Link to RARE Project - Preventing Readmissions RARE Campaign Minnesota 8 Coleman, Eric The Post Hospital Follow-up Visit- California Health Care Brief 7 Diagnosis Codes for Inclusion Diagnosis codes in either the principle or secondary diagnosis position OR diagnosis is active on the problem list. If the patient has one or more of these codes and discharged from the hospital during the measurement year, they are to be included in the denominator. Heart Failure Code Heart Failure ICD-9 Code Descriptions 402.01 Hypertensive heart disease, malignant, with heart failure 402.11 Hypertensive heart disease, benign, with heart failure 402.91 Hypertensive heart disease, unspecified, with heart failure 404.01 Hypertensive heart and chronic kidney disease, malignant, with heart failure and with chronic kidney disease stage I through stage IV, or unspecified 404.03 Hypertensive heart and chronic kidney disease, malignant, with heart failure and with chronic kidney disease stage V or end stage renal disease 404.11 Hypertensive heart and chronic kidney disease, benign, with heart failure and with chronic kidney disease stage I through stage IV, or unspecified 404.13 Hypertensive heart and chronic kidney disease, benign, with heart failure and chronic kidney disease stage V or end stage renal disease 404.91 Hypertensive heart and chronic kidney disease, unspecified, with heart failure and with chronic kidney disease stage I through stage IV, or unspecified 404.93 Hypertensive heart and chronic kidney disease, unspecified, with heart failure and chronic kidney disease stage V or end stage renal disease 428.0 Congestive heart failure, unspecified 428.1 Left heart failure 428.20 Unspecified systolic heart failure 428.21 Acute systolic heart failure 428.22 Chronic systolic heart failure 428.23 Acute on chronic systolic heart failure 428.30 Unspecified diastolic heart failure 428.31 Acute diastolic heart failure 428.32 Chronic diastolic heart failure 428.33 Acute on chronic diastolic heart failure 428.40 Unspecified combined systolic and diastolic heart failure 428.41 Acute combined systolic and diastolic heart failure 428.42 Chronic combined systolic and diastolic heart failure 428.43 Acute on chronic combined systolic and diastolic heart failure 428.9 Heart failure, unspecified Pneumonia Code Pneumonia ICD-9 Code Descriptions 480.0 Pneumonia due to adenovirus 480.1 Pneumonia due to respiratory syncytial virus 480.2 Pneumonia due to parainfluenza virus 480.3 Pneumonia due to SARS associated coronavirus 480.8 Viral pneumonia: pneumonia due to other virus not elsewhere classified 480.9 Viral pneumonia unspecified 481 Pneumococcal pneumonia [streptococcus pneumoniae pneumonia] 482.0 Pneumonia due to klebsiella pneumoniae 482.1 Pneumonia due to pseudomonas 482.2 Pneumonia due to hemophilus influenzae (h. influenzae) 482.30 Pneumonia due to streptococcus unspecified 482.31 Pneumonia due to streptococcus group a 482.32 Pneumonia due to streptococcus group b 482.39 Pneumonia due to other streptococcus 482.40 Pneumonia due to staphylococcus unspecified 482.41 Methicillin susceptible pneumonia due to staphylococcus aureus 482.42 Methicillin resistant pneumonia due to staphylococcus aureus 482.49 Other staphylococcus pneumonia 482.81 Pneumonia due to anaerobes 482.82 Pneumonia due to escherichia coli [e.coli] 482.83 Pneumonia due to other gram negative bacteria 482.84 Pneumonia due to legionnaires' disease 482.89 Pneumonia due to other specified bacteria 482.9 Bacterial pneumonia unspecified 483.0 Pneumonia due to mycoplasma pneumoniae 483.1 Pneumonia due to chlamydia 483.8 Pneumonia due to other specified organism 485 Bronchopneumonia organism unspecified 486 Pneumonia organism unspecified 487.0 Influenza with pneumonia Ischemic Vascular Disease Code Ischemic Vascular Disease ICD-9 Code Descriptions 410.00 AMI ANTEROLATERAL,UNSPEC 410.01 AMI ANTEROLATERAL, INITIAL 410.02 AMI ANTEROLATERAL,SUBSEQ Code Ischemic Vascular Disease ICD-9 Code Descriptions 410.10 AMI ANTERIOR WALL,UNSPEC 410.11 AMI ANTERIOR WALL, INITIAL 410.12 AMI ANTERIOR WALL,SUBSEQ 410.20 AMI INFEROLATERAL,UNSPEC 410.21 AMI INFEROLATERAL, INITIAL 410.22 AMI INFEROLATERAL,SUBSEQ 410.30 AMI INFEROPOST, UNSPEC 410.31 AMI INFEROPOST, INITIAL 410.32 AMI INFEROPOST, SUBSEQ 410.40 AMI INFERIOR WALL,UNSPEC 410.41 AMI INFERIOR WALL, INITIAL 410.42 AMI INFERIOR WALL,SUBSEQ 410.50 AMI LATERAL NEC, UNSPEC 410.51 AMI LATERAL NEC, INITIAL 410.52 AMI LATERAL NEC, SUBSEQ 410.60 TRUE POST INFARCT,UNSPEC 410.61 TRUE POST INFARCT, INITIAL 410.62 TRUE POST INFARCT,SUBSEQ 410.70 SUBENDO INFARCT, UNSPEC 410.71 SUBENDO INFARCT, INITIAL 410.72 SUBENDO INFARCT, SUBSEQ 410.80 AMI NEC, UNSPECIFIED 410.81 AMI NEC, INITIAL 410.82 AMI NEC, SUBSEQUENT 410.90 AMI NOS, UNSPECIFIED 410.91 AMI NOS, INITIAL 410.92 AMI NOS, SUBSEQUENT 411.0 POST MI SYNDROME 411.1 INTERMED CORONARY SYND 411.81 ACUTE COR OCCLSN W/O MI 411.89 AC ISCHEMIC HRT DIS NEC 412 OLD MYOCARDIAL INFARCT 413.0 ANGINA DECUBITUS 413.1 PRINZMETAL ANGINA 413.9 ANGINA PECTORIS NEC/NOS 414.00 COR ATH UNSP VSL NTV/GFT 414.01 CRNRY ATHRSCL NATVE VSSL 414.02 CRN ATH ATLG VN BPS GRFT 414.03 CRN ATH NONATLG BLG GRFT Code Ischemic Vascular Disease ICD-9 Code Descriptions 414.04 COR ATH ARTRY BYPAS GRFT 414.05 COR ATH BYPASS GRAFT NOS 414.06 COR ATH NATV ART TP HRT 414.07 COR ATH BPS GRAFT TP HRT 414.2 CHR TOT OCCLUS COR ARTRY 414.3 COR ATH DUE TO LIPID RICH PLAQUE 414.8 CHR ISCHEMIC HRT DIS NEC 414.9 CHR ISCHEMIC HRT DIS NOS 429.2 ASCVD 433.00 OCL BSLR ART WO INFRCT 433.01 OCL BSLR ART W INFRCT 433.10 OCL CRTD ART WO INFRCT 433.11 OCL CRTD ART W INFRCT 433.20 OCL VRTB ART WO INFRCT 433.21 OCL VRTB ART W INFRCT 433.30 OCL MLT BI ART WO INFRCT 433.31 OCL MLT BI ART W INFRCT 433.80 OCL SPCF ART WO INFRCT 433.81 OCL SPCF ART W INFRCT 433.90 OCL ART NOS WO INFRCT 433.91 OCL ART NOS W INFRCT 434.00 CRBL THRMBS WO INFRCT 434.01 CRBL THRMBS W INFRCT 434.10 CRBL EMBLSM WO INFRCT 434.11 CRBL EMBLSM W INFRCT 434.90 CRBL ART OC NOS WO INFRC 434.91 CRBL ART OCL NOS W INFRC 440.0 ATHERSCLEROSIS OF AORTA 440.1 RENAL ARTERY ATHEROSCLER 440.20 ATHSCL EXTRM NTV ART NOS 440.21 ATH EXT NTV AT W CLAUDCT 440.22 ATH EXT NTV AT W RST PN 440.23 ATH EXT NTV ART ULCRTION 440.24 ATH EXT NTV ART GNGRENE 440.29 ATHRSC EXTRM NTV ART OTH 440.4 CHR TOT OCCL ART EXTREM 444.0 ABD AORTIC EMBOLISM 444.01 SADDLE EMBOLUS OF ABDOMINAL AORTA 444.09 OTHER ARTERIAL EMBOLISM AND THROMBOSIS OF ABDOMINAL AORTA Code Ischemic Vascular Disease ICD-9 Code Descriptions 444.1 THORACIC AORTIC EMBOLISM 444.21 UPPER EXTREMITY EMBOLISM 444.22 LOWER EXTREMITY EMBOLISM 444.81 ILIAC ARTERY EMBOLISM 444.89 ARTERIAL EMBOLISM NEC 444.9 ARTERIAL EMBOLISM NOS 445.01 ATHEROEMBOLISM,UPPER EXT 445.02 ATHEROEMBOLISM,LOWER EXT 445.81 ATHEROEMBOLISM, KIDNEY 445.89 ATHEROEMBOLISM, SITE NEC Chronic Obstructive Pulmonary Disease Code Chronic Obstructive Pulmonary Disease ICD-9 Code Descriptions 491.20 Obstructive chronic bronchitis without exacerbation 491.21 Obstructive chronic bronchitis with acute exacerbation 491.22 Obstructive chronic bronchitis with acute bronchitis 491.8 Other chronic bronchitis 491.9 Unspecified chronic bronchitis 492.0 Emphysematous bleb 492.8 Other emphysema 493.20 Chronic obstructive asthma, unspecified 493.21 Chronic obstructive asthma, with status asthmaticus 493.22 Chronic obstructive asthma, with (acute) exacerbation 496 Chronic: nonspecific lung disease Guidance for Established Patient Criteria Face-to-Face Visits for Denominator For this measure, there are two different applications of the term “visit”. The first application is to determine if a patient is established (belongs) and is to be included in the denominator. This involves a process of counting visits of a certain type called an eligible provider. Eligible provider for the purpose of counting face-to-face visits to establish that patient to a clinic or medical groups include all of the following Medical Doctor (MD), Doctor of Osteopathy (DO), Physician Assistant (PA), and Nurse Practitioner (NP). Meets the following established patient criteria: o Patient was seen by an eligible provider in an eligible specialty face-to-face at least two times during the last two years (mm/dd/yyyy to mm/dd/yyyy) for any reason by a certified health care home clinic. o Patient was seen by an eligible provider in an eligible specialty face-to-face at least one time during the last 12 months (mm/dd/yyyy to mm/dd/yyyy) for any reason by a certified health care home clinic. Groups can either use their EMR’s classification of visits or CPT codes to assist them in counting visits to determine established patient criteria. Electronic Medical Record Visit Types: If you are going to use visit/ encounter types within an EMR to count face-to-face visits for meeting the established patient criteria, the types of visits you would include are: office visit, annual exam, preventive care visit. Do not include: lab only, nurse only, telephone, urgent care, email or patient portal contact. Evaluation and Management (E & M) CPT Codes The following list of codes may be helpful in determining what types of visits to include for identifying the patient population (denominator). E & M codes do not need to be used when querying a practice management system to determine visit counts; however, they have been included here to help further define what is meant by a “face-to-face” visit with a provider. Please refer to a CPT coding manual for more details. Description CPT Codes E & M Codes Preventive Codes Office Consultation Individual Counseling Group Counseling Other Preventive Medicine Services Unlisted E & M Codes 99201 – 99205, 99211 – 99215 99384- 99397 99241-99245 99401-99404 99411-99412 99420, 99429 99499 The second type of application for visits in this measure relates to the numerator, whose criteria are broader, including non-face to-face contacts as well. Telephonic, Electronic and Face-to-Face Contacts for Numerator Types of visits that are included in the numerator, that is they count as either a telephonic for electronic contact with interaction with the patient (not simply a message pushed out) or a face to face visit with the patient following hospital discharge, include any of the flowing types of visits: • Office visit with primary care provider • Office visit or consultation with a specialist • Office visit with care coordinator or nurse • Home care visit • Visit at a long-term care/ assisted living facility • Telephone contact with patient reply • Email contact with patient reply • Patient portal contact with patient reply • E-Visit with patient Groups may use classifications of visits types stored within their EMR to classify these types of visits, many of which may not be available within standardized billing and coding systems. CPT codes are included for guidance, but they are not allinclusive of the types of face-to-face visits acceptable for the numerator. Visit types submitted will be reviewed during the validation audit. CPT Codes [For guidance only] CPT CPT Description Office Visits 99201 Office or other outpatient visit for the evaluation and management of a new patient. Usually, the presenting problem(s) are self-limited or minor. Physicians typically spend 10 minutes face-to-face with the patient and/or family. 99202 Office or other outpatient visit for the evaluation and management of a new patient. Usually, the presenting problem(s) are of low to moderate severity. Physicians typically spend 20 minutes face-to-face with the patient and/or family. 99203 Office or other outpatient visit for the evaluation and management of a new patient. Usually, the presenting problem(s) are of moderate severity. Physicians typically spend 30 minutes face-to-face with the patient and/or family. 99204 Office or other outpatient visit for the evaluation and management of a new patient. Usually, the presenting problem(s) are of moderate to high severity. Physicians typically spend 45 minutes face-to-face with the patient and/or family. 99205 Office or other outpatient visit for the evaluation and management of a new patient. Usually, the presenting problem(s) are of moderate to high severity. Physicians typically spend 60 minutes face-to-face with the patient and/or family. 99211 Office or other outpatient visit for the evaluation and management of an established patient. Usually, the presenting problem(s) are self-limited or minor. Physicians or other qualified health care provider typically 5 minutes are spent performing or supervising these services. 99212 Office or other outpatient visit for the evaluation and management of an established patient. Usually, the presenting problem(s) are self-limited or minor. Physicians typically spend 10 minutes face-to-face with the patient and/or family 99213 Office or other outpatient visit for the evaluation and management of an established patient. Usually, the presenting problem(s) are of low to moderate severity. Physicians typically spend 15 minutes face-to-face with the patient and/or family. 99214 Office or other outpatient visit for the evaluation and management of an established patient. Usually, the presenting problem(s) are of moderate to high severity. Physicians typically spend 25 minutes face-to-face with the patient and/or family. 99215 Office or other outpatient visit for the evaluation and management of an established patient. Usually, the presenting problem(s) are of moderate to high severity. Physicians typically spend 40 minutes face-to-face with the patient and/or family. Telephonic and Electronic Contacts 99441 Telephone evaluation and management services by a physician or other qualified health care professional who may report E&M services provided to an established patient, parent or guardian. 5 to 10 minutes. 99422 Telephone evaluation and management services by a physician or other qualified health care professional who may report E&M services provided to an established patient, parent or guardian. 11 to 20 minutes. 99423 Telephone evaluation and management services by a physician or other qualified health care professional who may report E&M services provided to an established patient, parent or guardian. 21 to 30 minutes. 99444 Online evaluation and management services by a physician or other qualified health care professional who may report E&M services provided to an established patient, parent or guardian. Transitional Care Management Services Caution: These codes provide first step in understanding that a contact and a visit occurred for the patient but need to also include the dates of each contact to allow calculation of numerator 99495 Communication (direct contact, telephone, electronic) with the patient and/or caregiver within 2 business days of CPT CPT Description discharge, medical decision making moderate complexity and face to face within 14 calendar days 99496 Communication (direct contact, telephone, electronic) with the patient and/or caregiver within 2 business days of discharge, medical decision making high complexity and face to face within 7 calendar days Long Term Care/ Assisted Living 99304 Initial nursing facility care, per day, for the evaluation and management of a patient. Usually the problem(s) requiring admission are of low severity. Physicians typically spend 25 minutes at the bedside and on the patient’s floor or unit. 99305 Initial nursing facility care, per day, for the evaluation and management of a patient. Usually the problem(s) requiring admission are of moderate severity. Physicians typically spend 35 minutes at the bedside and on the patient’s floor or unit. 99306 Initial nursing facility care, per day, for the evaluation and management of a patient. Usually the problem(s) requiring admission are of high severity. Physicians typically spend 45 minutes at the bedside and on the patient’s floor or unit. 99307 Subsequent nursing facility care, per day, for the evaluation and management of a patient. Usually the patient is stable, recovering or improving. Physicians typically spend 10 minutes at the bedside and on the patient’s floor or unit. 99308 Subsequent nursing facility care, per day, for the evaluation and management of a patient. Usually the patient is responding inadequately to therapy or has developed a minor complication. Physicians typically spend 15 minutes at the bedside and on the patient’s floor or unit. 99309 Subsequent nursing facility care, per day, for the evaluation and management of a patient. Usually the patient has developed a significant complication or a significant new problem. Physicians typically spend 25 minutes at the bedside and on the patient’s floor or unit. 99310 Subsequent nursing facility care, per day, for the evaluation and management of a patient. The patient may be unstable or may have developed a significant new problem requiring immediate physician attention. Physicians typically spend 35 minutes at the bedside and on the patient’s floor or unit. 99324 Domiciliary or rest home visit for the evaluation and management of a new patient. Usually, the presenting problem(s) of low severity. Physicians typically spend 20 minutes with the patient and/or family or caregiver. 99325 Domiciliary or rest home visit for the evaluation and management of a new patient. Usually, the presenting problem(s) are of moderate severity. Physicians typically spend 30 minutes with the patient and/or family or caregiver. 99326 Domiciliary or rest home visit for the evaluation and management of a new patient. Usually, the presenting problem(s) are of moderate to high severity. Physicians typically spend 45 minutes with the patient and/or family or caregiver. 99327 Domiciliary or rest home visit for the evaluation and management of a new patient. Usually, the presenting problem(s) are of high severity. Physicians typically spend 60 minutes with the patient and/or family or caregiver. 99328 Domiciliary or rest home visit for the evaluation and management of a new patient. Usually, the patient has developed a significant new problem requiring immediate physician attention. Physicians typically spend 75 minutes with the patient and/or family or caregiver. 99334 Domiciliary or rest home visit for the evaluation and management of an established patient. Usually, the presenting problem(s) are self-limited or minor. Physicians typically spend 15 minutes with the patient and/or family or caregiver. 99335 Domiciliary or rest home visit for the evaluation and management of an established patient. Usually, the presenting problem(s) are of low to moderate severity. Physicians typically spend 25 minutes with the patient and/or family or caregiver. 99336 Domiciliary or rest home visit for the evaluation and management of an established patient. Usually, the presenting CPT CPT Description problem(s) are of moderate to high severity. Physicians typically spend 40 minutes with the patient and/or family or caregiver. 99337 Domiciliary or rest home visit for the evaluation and management of an established patient. The patient may be unstable or may have developed a significant new problem requiring immediate physician attention. Physicians typically spend 60 minutes with the patient and/or family or caregiver. HCPCS Codes [For guidance only] HCPCS Code Description G0154 Direct skilled nursing services of a licensed nurse (LPN or RN) in the home health or hospice setting, each 15 minutes G0155 Services of clinical social worker in home health or hospice settings, each 15 minutes G0164 Skilled services of a licensed nurse, in the training and/or education of a patient or family member in the home health or hospice setting
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