Overview for the Rural Health Advisory Committee, March 18, 2014 “Early Impacts of Dental Therapists in Minnesota” MDH /Board of Dentistry Report to the Legislature, February 2014 SUMMARY • • • Although the dental therapist workforce is in its infancy, this preliminary study finds promising signs that dental therapists are improving access, especially for low-income Minnesotans, and providing quality care. Early employers of dental therapists report that once integrated into the practice, dental therapists increase dental team productivity, improve patient satisfaction and save costs. Ongoing research and system development are needed to better understand the impact of dental therapists and advanced dental therapists (who can practice more independently), and how best to expand the professions. BACKGROUND Why and how was the report created? • 2009 legislature directed the Board of Dentistry (w/MDH and DHS) to evaluate dental therapist impact on patient safety, access and cost. • Part of first-in-nation state legislation authorizing the licensing of dental therapists and advanced dental therapists. • Involved survey of patients, interviews at “early adopter” clinics, and other data. Why is the report important? • MN is the first state to license dental therapists. (In Alaska dental therapists work under tribal authority, and 54 other countries use dental therapists.) • This first official government report will be widely used in MN and in the numerous other states considering similar legislation, as those involved look for experience with this new occupation. FINDINGS AND RECOMMENDATIONS The dental therapist workforce is still in its infancy, but growing. • The first dental therapist was licensed in mid-2011 (2 years after the enabling legislation was passed) and the first advanced dental therapist was certified in February 2013. • When this study began (Aug 2012), there were 5 licensed dental therapists; by February 2014, there were 32 dental therapists and 6 advanced dental therapists. • Most clinics who’ve employed a dental therapist for at least a year are considering hiring additional dental therapists. Dental therapists appear to be practicing safely and effectively. • In 2+ years, four complaints have been filed with the BOD against dental therapists, two of which were resolved without BOD action and two of which are pending. None were directly related to patient safety. • No disciplinary actions have been taken by the BOD against dental therapists. • Clinics report improved quality and high patient satisfaction with dental therapists. Dental therapists appear to be increasing access. • Dental therapists at the study clinics, many working part-time, served 6,338 new patients. • On average, 84 percent of these new patients were enrolled in public programs (important because MN law requires that dental therapists serve primarily low-income, uninsured and underserved patients, or work in dental shortage areas). • Travel time and wait times have decreased for some patients. Clinics report an array of additional benefits from having dental therapists. • With Medicaid rates the same for dentist and dental therapist services, there is not an immediate savings to the state on each claim; however, the differential between state rates and clinics’ lower personnel costs for dental therapists appears to be contributing to more patients being seen. There may also be state savings in ER spending. • Cost savings are allowing clinics to add chairs and see more underserved patients. • Dental therapists increase dental team productivity: they allow dentists to do more complex procedures, give more flexibility to schedulers, serve as “glue” to dental team. • Dental therapists led to lower appointment fail rates in some clinics. • Dental therapists may reduce unnecessary ER visits, though more evidence of this is needed. Report recommends more research, improved payment systems, and how-to support for prospective employers. • The state and others must continue to document the growth and development of dental therapist in Minnesota, especially as more dental therapists and advanced dental therapists enter practice. • Payers should work to develop consistent approaches to identify, enroll and credential dental therapists. • Best practices and lessons learned should be provided to prospective employers so they can more quickly become ready to hire dental therapists. 2
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