Release Notes for Cisco Aironet 802.11a/b/g
(CB21AG and PI21AG) Client Administration
Utility (ACAU) Version 1.0
January 2004
These release notes describe caveats for the Aironet Client Adapters Administration Utility (ACAU) version
1.0.
Contents
•
Introduction, page 2
•
Important Notes, page 2
•
System Requirements, page 2
•
Obtaining ACAU Software, page 3
•
Installing ACAU Software, page 3
•
Determining the Software Version, page 5
•
Limitations and Restrictions, page 5
•
Caveats, page 6
•
Troubleshooting, page 6
•
Related Documentation, page 7
•
Obtaining Documentation, page 7
•
Documentation Feedback, page 8
•
Obtaining Technical Assistance, page 8
•
Obtaining Additional Publications and Information, page 9
Corporate Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2003 Cisco Systems, Inc. All rights reserved.
Introduction
ACAU is a utility used by administrators to configure administrative overrides and create profiles for
users who install CB21AG and PI21AG wireless client adapters in PCs running Windows 2000 or
Windows XP operating systems. The overrides and profiles are stored in configuration files that are
loaded into the Aironet Desktop Utility (ADU) Install Wizard. Once a user installs the drivers and ADU
for their client adapter, the Install Wizard uses the instructions in the configuration file to preconfigure
ADU user settings and load one or more user profiles.
Using ACAU, an administrator can perform the following operations:
•
Determine and configure the setup options for the ADU software
•
Set ADU user functions
•
Create preconfigured user profiles for a user or group of users
System Requirements
Generally, the system requirements for ACAU are the same as the client adapter:
•
Note
A computer running the Windows 2000 or XP operating system
Cisco recommends a 300-MHz (or greater) processor.
•
Service Pack 1 for Windows XP
•
20 MB of free hard disk space (minimum)
•
128 MB of RAM or greater (recommended)
•
If the wireless network uses EAP-TLS or PEAP authentication, the following must be on the user’s
PC:
– Certificate of Authority (CA) and user certificates for EAP-TLS authentication or CA certificate
for PEAP authentication
•
If the wireless network uses PEAP (EAP-GTC) authentication with a One-Time Password (OTP)
user database, the following must be on the user’s PC:
– A hardware token device from OTP vendors or Secure Computing SoftToken program (release
2.1 or later)
Important Notes
Cisco Aironet Software Requires Completion of Encryption Authorization Form
In order to access Cisco Aironet software from the Software Center on Cisco.com, you must now fill out
a form to receive authorization to download encrypted software. Registered Cisco.com users are required
to fill out the form only once, while public users must do so once for each session, each time software
is downloaded. A form is automatically created for public users. The form for Registered Cisco.com
users is located at the following URL: https://www.cisco.com/cgi-bin//Software/Crypto/crypto_main.pl.
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Software Compatibility
ACAU version 1.0 supports the following products:
•
PC-Cardbus card (model number: AIR-CB21AG)
•
PCI card (model number: AIR-PI21AG)
Obtaining ACAU Software
To obtain the latest ACAU software from the Cisco Web site, follow these steps:
Step 1
Use your web browser to go to the Cisco Software Center at the following URL:
http://www.cisco.com/public/sw-center/sw-wireless.shtml
Step 2
Select Option #2: Aironet Wireless Software Display Tables.
Step 3
Select Cisco Aironet Wireless LAN Client Adapters.
Step 4
Scroll down to the Windows System Administration Tool and select Aironet Client Administration
Utility (CB21AG and PI21AG). The Software Download page appears.
Step 5
Click ACAU-vxxx.exe. The Software Download Encryption Authorization Form appears.
Step 6
Complete the encryption authorization form and click Submit. The Software License Agreement page
appears.
Step 7
If you agree with the terms of the agreement, click Accept. Otherwise, click Decline to cancel the
download. The Software Download page appears.
Step 8
Click ACAU-vxxxx.exe.
Step 9
Save the file to a folder you specify.
Installing ACAU Software
This section describes a typical installation process when you are installing the ACAU on your PC for
the first time.
Note
The steps below describe the installation process using Windows 2000. The installation screens for
Windows XP differ slightly, but the installation process is the same.
Follow the steps below to install ACAU on your PC for the first time:
Step 1
On the Windows taskbar Click Start > Run. The Run window appears.
Step 2
Browse to the location where you downloaded the software.
Step 3
Click Setup.exe.
Step 4
Click Open. The Run window reappears showing the path you specified in Step 2.
Step 5
Click OK. The ACAU - InstallShield Wizard window appears (Figure 1).
Release Notes for Cisco Aironet 802.11a/b/g (CB21AG and PI21AG) Client Administration Utility (ACAU) Version 1.0
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Figure 1
Step 6
ACAU - InstallShield Wizard Window
Click click Next. The next installation window appears showing you the default location to which the
ACAU will be installed (Figure 2).
Figure 2
Note
ACAU installation location Window
If you want to change the default location, click Change and browse to the location of your
choice, select it, and click Next.
Step 7
Click Next to accept the default location and begin the installation process.
Step 8
When the ACAU is installed, the Installation Wizard Complete window appears (Figure 3).
Release Notes for Cisco Aironet 802.11a/b/g (CB21AG and PI21AG) Client Administration Utility (ACAU) Version 1.0
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Figure 3
Step 9
Installation Wizard Complete Window
Click Finish. The installation is complete.
Determining the Software Version
Follow these steps to determine the ACAU software version:
Step 1
Open ACAU. The Cisco Aironet Client Administration Utility Window appears.
Step 2
Click Help.
Step 3
From the pull-down menu, click About... The About ACAU window containing the version number
appears.
Step 4
Click OK to return to the Cisco Aironet Client Administration Utility Window.
Limitations and Restrictions
Compatibility With Client Adapters
ACAU is compatible with the Cisco Aironet CB21AG and PI21AG client adapters. The ACAU software
is incompatible with other Cisco Aironet client adapter software.
The Aironet Desktop Utility (ADU) must be used with CB21AG and PI21AG cards, and the Aironet
Client Utility (ACU) must be used with all other Cisco Aironet client adapters.
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Silent Install Reboot Options
Version 1.0 does not provide a reboot option when a silent installation is selected in the Global Settings
section. Regardless of the type of installation selected in ACAU, the user is always prompted to click
OK to reboot the system. Future ACAU versions will provide a silent install reboot option.
Caveats
This section lists open software issues in ACAU version 1.0.
Open Caveats
The following caveat has not been resolved in version 1.0:
•
CSCed01662—Profile created in ACAU does not append to existing profile in ciscoadminconfig.dat
file.
The problem occurs when an ACAU generated configuration file is used to install the driver and
ADU on a client’s system after a user has created profiles using ADU. When the user reinstalls the
driver and ADU using the modified configuration file and selecting the Update the Previous
Version option, the profile generated by ACAU profile does not appear in the ADU’s profile list.
Workaround—Select the Uninstall the Previous Installation option and reinstall the ADU and
driver.
Getting Bug Information on Cisco.com
If you are a Cisco registered user, you can use the Cisco TAC Software Bug Toolkit, which consists of
three tools (Bug Navigator, Bug Watcher, and Search by Bug ID Number) that help you identify existing
bugs (or caveats) in Cisco software products.
Access the TAC Software Bug Toolkit at the following URL:
http://cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
Troubleshooting
For the most up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at
http://www.cisco.com/en/US/support/index.html
Click Hardware Support > Wireless Devices. Then choose your product and Troubleshooting to find
information on the problem you are experiencing.
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Related Documentation
For information about Cisco Aironet CB21AG and PI21AG client adapters and the ACAU, refer to the
following documents:
•
Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and
Configuration Guide
•
Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Administration
Utility Administrator Guide
These documents are available at Cisco.com:
http://www.cisco.com/univercd/cc/td/doc/product/wireless/cb21ag/acau/index.htm
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical
resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM
package, which may have shipped with your product. The Documentation CD-ROM is updated regularly
and may be more current than printed documentation. The CD-ROM package is available as a single unit
or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number
DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order annual or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Click Subscriptions & Promotional Materials in the left navigation bar.
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Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•
Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in
North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit e-mail comments about technical documentation to [email protected].
You can submit comments by using the response card (if present) behind the front cover of your
document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco
Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services,
online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for
technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.
Cisco TAC Website
The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical
issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365
days a year. The Cisco TAC website is located at this URL:
http://www.cisco.com/tac
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you
have a valid service contract but do not have a login ID or password, register at this URL:
http://tools.cisco.com/RPF/register/register.do
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Opening a TAC Case
Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are
those in which your network is minimally impaired or for which you require product information.) After
you describe your situation, the TAC Case Open Tool automatically recommends resources for an
immediate solution. If your issue is not resolved using the recommended resources, your case will be
assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:
http://www.cisco.com/tac/caseopen
For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely
degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers
are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is “down” or there is a critical impact to your business operations. You
and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your
business operation are negatively affected by inadequate performance of Cisco products. You and Cisco
will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.
•
The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as
ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
•
Cisco Press publishes a wide range of general networking, training and certification titles. Both new
and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press online at this URL:
http://www.ciscopress.com
Release Notes for Cisco Aironet 802.11a/b/g (CB21AG and PI21AG) Client Administration Utility (ACAU) Version 1.0
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•
Packet magazine is the Cisco quarterly publication that provides the latest networking trends,
technology breakthroughs, and Cisco products and solutions to help industry professionals get the
most from their networking investment. Included are networking deployment and troubleshooting
tips, configuration examples, customer case studies, tutorials and training, certification information,
and links to numerous in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
•
iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet
business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•
Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
•
Training—Cisco offers world-class networking training. Current offerings in network training are
listed at this URL:
http://www.cisco.com/en/US/learning/index.html
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Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS,
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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
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Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Printed in the USA on recycled paper containing 10% postconsumer waste.
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