Community Engagement
Success in Food Safety
July 31, 2009
NACCHO
Speakers
• Tim Jenkins, Food Safety Supervisor
• Joellen Feirtag, Ph.D., Professor
• Al Potyondy-Smith, Chef/Food Manager
• Kathy Louden, Food Safety Inspector
2
2006 - 2009 STRATEGIES
Food Worker Training
Wireless Health Inspection System
FDA/CFP Risk based Inspections
Onsite Resources & Reports
Self-Audit Training & Resources
Enforcement Protocol for NonCompliance
3
2007 - 2012
Food Worker
Education by
U of M
Latino/Somali
Focus Group
Vashe Survey
Enforcement
Action –
Problem
Properties
Achieving
Compliance
through partnership,
Education,
& Enforcement
U of M Analysis of
Inspection
Effectiveness
Page 4
Handwashing
Compliance
Food Safety
Advisory
Council
FMC / PersonIn-Charge
Accountability
Self-Audit
Program
Pre-Operational
Review of
Food Safety Systems
& Training
4
Partnership
Community Engagement
Education/
Communication
Food Establishment
Success
Risk-based approach/
Food Safety/Security
Enforcing Standards
5
Partnership
Community Engagement
• Initiation of a community model which
demonstrates:
– the commitment to working with local
business operators, regulatory agencies,
educators and community organizations
– find economic, innovative solutions to
strengthen our mission of food protection and
safety
– improve the relations between all involved
6
Partnership
Community Engagement
• Building social tools and interactions
• Need to connect through people, communities
and their businesses
• Community Engagement
– encourages food operators to assess, plan, implement
and evaluate solutions to food safety and security
issues
– helps develop interpersonal trust, communication
and collaboration between regulators and the
community
7
Rationale:
City of Minneapolis
• ~ 3000 food service establishments
• Risk based inspection strategy
• High number of repeated critical violations
– Increase in regulatory time/money to re-inspect
• Foodborne Outbreaks
– Investigation costs; closing of facilities; loss of
business
• Increase in diverse multi-cultural facilities
– Community and Economic Implications
8
Tools to Reduce Potential
Foodborne Outbreaks
•
•
•
•
•
•
Regulatory Inspections and enforcement
Certified Food Manager Training
Food Safety Employee Training
Self-Audit Program
Community Educational Training/Meetings
Food Safety Council Partnerships:
– Regulatory, Industry, Academic
• Diverse Multi-Cultural Community Engagement
9
Tools to Reduce Potential
Foodborne Outbreaks
Effective
Easy
Economic
10
Initiation of Food Safety Program
• 2007 – Introduced the Self-Audit Program
– Risk 1 food establishments
– Inspectors identified food establishments
– Repeat Violators
– Establishments having compliance issues
• ~ 120 Risk 1 food establishments enrolled
11
Self-Audit Checklist
Categories
The checklist is broken down into 8 food
safety and security categories:
1.
2.
3.
4.
5.
6.
7.
8.
Employee health, hygiene and training
Protection from contamination
Time and temperature of potentially hazardous foods
Purchases from an approved source
Chemicals
Proper use of utensils and equipment
Physical facility
Food security management
12
Self-Audit Checklist
• An operator self rates establishment from 1-5 on all
the different categories:
– 1-Not addressing the issues
– 2-No system
– 3-Needs improvement
– 4-Good
– 5-Great system
– N/A
*
Note: corrective action needed and then date completed
13
Self-Audit Checklist/Languages
•
•
•
•
•
Spanish
Somali
Arabic
Hmong
Vietnamese
•
•
•
•
Amharic
Russian
Chinese
Laotian
14
Community Education Roundtables
15
Food Safety Partnerships
Community Meetings Discussion Topics
•
•
•
•
•
•
•
•
Hand washing/Cross-Contamination
Time/Temperature of PHF
Reporting/Documentation
Employee Health, Hygiene and Training
Sanitation
Review of Self Audit/Food Safety
Food Security
Risk Management
16
Food Safety Partnerships
Industry/Regulatory/Academic
Self-Audit Community Meetings
Midtown Global Market/Minneapolis Public Library
• We took suggestions from evaluations from
2007 and incorporated them into the monthly
meetings
–
–
–
–
Spanish interpretation
More hands-on; multi-media
Multiple Locations
Resource Guide developed: Food Protection: Self
Audit Picture Guide and Poster Set for Food Service
17
2008 – 2009
• Monthly Community meetings: Midtown and
Downtown
• Self-auditing and food worker training (Spanish &
English)
• Certified Food Manager Training (Spanish & English)
• Evaluation of the effectiveness of the Self-audit and
food safety training
• Workshops for: Food safety for Special Events;
Starting a food business; Plan review; etc.
18
Food Safety Employee Training
(FSET)
• Base the training on the Self-Audit
• Start with facilities in non-compliance and
high critical violations
• English and Spanish classes
• Evaluation of behavior change
• Provide employees with FSET certificate
card with photo
19
2008 Summary of SelfAudit/FSET
1. Employee Health, Hygiene, and Training
11 point increase (**p value = 0.002)
2. Protection from Contamination:
10 point increase (**p-value = 0.002)
3. Time-Temperature/Logs:
11 point increase (**p-value = 0.001)
4. Approved Sources:
6 point increase (p-value = 0.158)
5. Chemicals:
18 pt increase (**p-value = 0.013)
6. Proper Use of Utensils & Equipment:
13 point increase (p-value = 0.15)
7. Physical Facility:
8 point increase (p-value = 0.23)
8. Food Security Management:
9 point increase (**p-value = 0.0006)
** statistically significant
20
Self-Audit/FSET Model
• The regulatory inspections of the 123 food
establishments that were participating in the selfaudit and food safety training model program
demonstrated:
A decrease of 82 critical violations from 2007
to 2008, which is a statistically significant
decrease of 40% (p value: 0.0002)**
21
Self-Audit/FSET Model
• The regulatory inspections of the 123 food
establishments that were participating in
the self-audit and food safety training
model program demonstrated
• A decrease of 82 critical violations from
2007 to 2008, which is a statistically
significant decrease of 40%
(p value: 0.0002)**
22
Food Protection: Self-Audit
Picture Guide and Poster Set
• The team from University of Minnesota, City of
Minneapolis, APC and OneDesign worked on the design,
preparation, picture taking, layout, edits, graphics of the
Food Protection Self-Audit Picture Guide and Poster Set.
• This document was distributed as part of the RNC food
safety and security packet sent to Tier 1 establishments
in Minneapolis, St. Paul, Bloomington and (Hennepin
and Ramsey Counties).
• The self-audit picture guide and poster set was provided
to over 200 food establishments in Minneapolis.
23
Picture Guide:
Food Safety and Food Security
Self Audit Checklist
24
Special Events Training - RNC
(2008)
• General Informational Sessions on:
–
–
–
–
–
ALERT Training
Safe Food Handling Training for Caterers
Special Food Handling for Food Service in Hotels
Four meetings
Trained more than 1000 Hospitality workers
• Customized Training
–
–
–
–
–
Minneapolis Convention Center – 40
D’Amico and Sons – 120
Grand Hotel - 25
Chambers Hotel – 30
Radisson - 25
25
Summary
• Food Safety and Security still a “front-page”
issue
• Community Engagement Model is statistically
successful in reducing critical violations that
could lead to foodborne outbreaks
• Not only food safety issue but economically
important as a community issue
–
–
–
–
Jobs
Family Businesses
Neighborhood revitalization
Economic growth of communities
26
Feedback from Business Operator
•
I attended the self audit meeting last summer. I am unable to attend the
meeting on Monday as I will be out of town.
• Here is my feedback: I think these meeting should be mandatory every so
many years. A four hour refresher just doesn't get into enough details.
• These meetings were tremendously helpful.
• They changed the way I ran my business.
• I feel more comfortable with Health Department personnel. They were never
the "enemy" but I was very nervous around them.
• Getting to know people was great it was like having a "friend" in the health
department I could ask a question to and not be afraid of being caught at
being bad or ignorant or feel the question would result in an inspection.
• I'm more confident about my inspections and feel more comfortable asking
questions.
Thanks for making these available. Andrea Van Hofwegen Chevy Grill Leader
Minneapolis, MN
27
Experience as a Food
Manager with Self-Audit
Program
Al Potyondy-Smith
Chef/Manager
Bryant Lake Bowl Restaurant
Minneapolis, MN
28
Experience of Food
Inspector with the Self-Audit
Program
Kathy Louden
Food Safety Inspector
City of Minneapolis
29