Release Notes for TimeCardView 7.0.x
First published: January 26, 2009, OL-17595-01
Revised: August 7, 2009
Contents
•
Introduction, page 1
•
System Requirements, page 2
•
Files Included in TimeCardView 7.0.x, page 4
•
Caveats, page 5
•
Additional References, page 8
•
Obtaining Documentation and Submitting a Service Request, page 9
Introduction
These release notes support TimeCardView 7.0.x up to and including TimeCardView 7.0.2. These
release notes are updated as needed.
We recommend that you read the field notices for this version to see if your software or hardware
platforms are affected. If you have an account on Cisco.com, you can find field notices at
http://www.cisco.com/warp/customer/tech_tips/index/fn.html. If you do not have a Cisco.com login
account, you can find field notices at http://www.cisco.com/warp/public/tech_tips/index/fn.html.
Table 1 describes the history of this TimeCardView version.
Table 1
TimeCardView 7.0.x History
TimeCardView Version
Released
7.0.1
January 26, 2009
7.0.2
March 17, 2009
7.0.3
August 7, 2009
Americas Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
System Requirements
Note
The user documentation for TimeCardView refers to this version as 7.0.x. The 7.0.1 version is the first
released version for TimeCardView 7.0.
System Requirements
Hardware and software requirements for TimeCardView are in the following sections:
•
Hardware Supported for TimeCardView 7.0.x, page 2
•
Languages Supported for TimeCardView 7.0.x, page 3
•
TimeCardView Factory-Set Limits, page 3
•
Software Compatibility, page 4
•
Determining the Software Version and License, page 4
Hardware Supported for TimeCardView 7.0.x
TimeCardView 7.0.x is supported on the NME-CUE network module and the Cisco 1861 Integrated
Services Router. Because TimeCardView is an add-on to Cisco Unity Express, for the supported
platforms and the minimum Cisco IOS release required to support TimeCardView 7.0.x see the
“Hardware Supported” section in the Release Notes for Cisco Unity Express 7.0.
Cisco Unified IP Phones Supporting TimeCardView
TimeCardView is supported on the following Cisco Unified IP phone models:
Table 2
Platform
Cisco Unified IP Phones Supporting TimeCardView
Description
Cisco 7921
Cisco 7925
Cisco 7931
Cisco 7940
Does not support the integrated login view
of TimeCardView and VoiceView Express
(TimeCardView plus inbox option)
Cisco 7941
Cisco 7942
Cisco 7945
Cisco 7960
Does not support the integrated login view
of TimeCardView and VoiceView Express
(TimeCardView plus inbox option)
Cisco 7961
Cisco 7962
Cisco 7965
Release Notes for TimeCardView 7.0.x
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System Requirements
Table 2
Cisco Unified IP Phones Supporting TimeCardView (continued)
Cisco 7970
Cisco 7971
Cisco 7975
Languages Supported for TimeCardView 7.0.x
TimeCardView 7.0.x supports only US English for the IP phone interface, the telephone user interface
(voice prompts), the GUI pages, and the CLI commands.
TimeCardView Factory-Set Limits
Installation of Cisco Unity Express is a prerequisite to install and use TimeCardView, because
TimeCardView is an add-on package to Cisco Unity Express. In other words, without
Cisco Unity Express, you cannot have TimeCardView.
•
TimeCardView System Limits, page 3
TimeCardView System Limits
This section describes the system limits for TimeCardView:
•
System Limits: TimeCardView Users and Cisco Unity Express Mailboxes, page 3
System Limits: TimeCardView Users and Cisco Unity Express Mailboxes
The number of TimeCardView users cannot exceed the number of mailboxes in the system. Table 3 and
Table 4 show how Cisco Unity Express mailboxes relate to TimeCardView users.
Table 3
NME-CUE: Cisco Unity Express Mailbox Licenses Mapped to TimeCardView Users
NME-CUE
Mailboxes
TimeCardView Users
12
12
25
25
50
50
100
100
150
150
200
200
250
250
Release Notes for TimeCardView 7.0.x
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Files Included in TimeCardView 7.0.x
Table 4
Cisco 1861: Cisco Unity Express Mailbox Licenses Mapped to TimeCardView Users
Cisco 1861
Mailboxes
TimeCardView Users
8
8
15
15
Software Compatibility
TimeCardView 7.0.x is compatible with the same versions of Cisco Unified Communications Manager
and Cisco Unified Communications Manager Express as Cisco Unity Express 7.0. For information about
Cisco Unity Express compatibility, see the Cisco Unity Express Compatibility Matrix.
Determining the Software Version and License
To determine the software version of TimeCardView and the license being used, perform the following
steps.
Step 1
Open a Telnet session.
Step 2
Telnet to the router by entering telnet ip-address.
Step 3
Enter the username and password for the router.
Step 4
Enter the following command to enter the Cisco Unity Express command environment:
enable
router password
service-module service-engine slot/port session
Step 5
Enter Cisco Unity Express EXEC mode by entering the following command:
enable
Step 6
Enter the following command to display the TimeCardView software version:
show software versions
Step 7
Enter the following command to display the TimeCardView software license:
show software licenses
Files Included in TimeCardView 7.0.x
For the NME-CUE service module:
•
timecardview.nme.7.0.x.pkg — Main package for the TimeCardView application
•
timecardview.nme.7.0.x.prt1 — Package payload containing all data and executable files associated
with the TimeCardView application
For the Cisco 1861 Integrated Services Router:
•
timecardview.ise.7.0.x.pkg — Main package for the TimeCardView application
Release Notes for TimeCardView 7.0.x
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Caveats
•
timecardview.ise.7.0.x.prt1 — Package payload containing all data and executable files associated
with the TimeCardView application
For integration with QuickBooks:
•
CUCE-TCVQB-Connector-Installer-7.0.x.exe
For the Cisco Unified Communications Express Historical Reporting Client:
•
CUCEHistoricalReportsInstall-7.0.x.exe
Caveats
Caveats describe unexpected behavior in TimeCardView software releases. Severity 1 caveats are the
most serious caveats. Severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and
only selected severity 3 caveats are included in the caveats document.
This section contains:
•
Open Caveats — TimeCardView Version 7.0.1, page 6
•
Resolved Caveats — TimeCardView Version 7.0.2, page 7
•
Resolved Caveats —TimeCardView Version 7.0.3, page 8
The following information is provided for each caveat:
Note
•
Symptoms—A description of what is observed when the caveat occurs.
•
Conditions—The conditions under which the caveat has been known to occur.
•
Workaround—Solutions, if available, to counteract the caveat.
If you have an account on Cisco.com, you can use Bug Toolkit to find select caveats of any severity. Enter
the following URL in your web browser:
http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
To find the latest TimeCardView DDTS information, go to Bug Toolkit and search, by product, for Cisco
Unity Express. After logging in to Bug Toolkit, select the option to search for bugs in other
Cisco software and hardware products, and select TimeCardView.
Release Notes for TimeCardView 7.0.x
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Caveats
Open Caveats — TimeCardView Version 7.0.1
CSCsw70541
Problem Durations appear negative.
Symptom On the IP phone, review hours shows negative durations.
In the Historical Reporting Client (HRC), the report shows negative durations.
In the GUI, the timesheet shows negative durations.
The weekly work durations shown on the phone may diverge by a minute or more from the sum of the
work durations shown in the GUI.
Conditions When a supervisor overrides an employee's current state and, when entering the time to end
this state, selects the first option on the IP phone screen. For example, if an employee started a shift on
12/18/2008 at 10:05 and forgot to change this state, the employee’s account will be locked when any of
the limit times are exceeded. This will require the supervisor to override the current state by ending it
with an appropriate date and time. If the supervisor selects 12/18/2008 at 10:05 (which is the first option
on the IP Phone screen for the time to end the state), the result will be a negative duration in the
timesheet.
Workaround When overriding an employee’s status:
1.
On the IP phone, the supervisor should not select the first option for the End Time. In the above
example, the supervisor should not select "12/18/2008, 10:05" as the end time.
2.
On the timesheet, the supervisor must use the TimeSheet Review/Approval page to change the
negative duration.
Release Notes for TimeCardView 7.0.x
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Caveats
Resolved Caveats — TimeCardView Version 7.0.2
CSCsx26599
Problem When a supervisor tries to overrride a locked employee after a purge, the screen displays a 500
error.
Symptom The phone screen displays a null pointer exception:Exception in R( /timecardview +
/attendanceview/datepicker.do + null))java.lang.NullPointerException
CSCsw70541
Problem Durations appear negative.
Symptom On the IP phone, review hours shows negative durations.
In the Historical Reporting Client (HRC), the report shows negative durations.
In the GUI, the timesheet shows negative durations.
The weekly work durations shown on the phone may diverge by a minute or more from the sum of the
work durations shown in the GUI.
Conditions When a supervisor overrides an employee's current state and, when entering the time to end
this state, selects the first option on the IP phone screen. For example, if an employee started a shift on
12/18/2008 at 10:05 and forgot to change this state, the employee’s account will be locked when any of
the limit times are exceeded. This will require the supervisor to override the current state by ending it
with an appropriate date and time. If the supervisor selects 12/18/2008 at 10:05 (which is the first option
on the IP Phone screen for the time to end the state), the result will be a negative duration in the
timesheet.
Release Notes for TimeCardView 7.0.x
OL-17595-01
7
Additional References
CSCsx20935
Problem In the Historical Reporting Client (HRC), the logs display in clear text the admin password used
for logging into HRC.
CSCsx17990
Problem The telephone user interface (TUI) plays out incorrect time for review hours.
Conditions When using the TUI review hours menu, an employee’s accumulated hours are not correct.
However, the IP phone interface and the GUI do display the hours correctly.
CSCsx62737
Problem On the command line interface (CLI), the sync time shows incorrectly in the output for the show
timecardview command.
Conditions When a TimeCardView administrator uses the CLI to schedule a synchronization, the system
displays the time of that sync incorrectly in the show timecardview output. However, if the
administrator uses the graphical user interface (GUI) to schedule a sync, the time does display correctly
in the output.
Resolved Caveats —TimeCardView Version 7.0.3
CSCsy71804
Problem Payroll server synchronization time is shown incorrectly. The running configuration and the
database show different times for payroll synchronization.
Additional References
Related Documentation
TimeCardView 7.0 CLI Administrator Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/administrator/timecardview/Time
CardView_7.html
TimeCardView 7.0 Command Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/commands/timecardview/TCV_7
_CR.html
TimeCardView 7.0 GUI Guide:
https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/user/guide/timecardview/TCV_7
_GUI.html
TimeCardView 7.0 for Users Quick Start Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/quick/guide/timecardview/TCVQ
SG.html
Release Notes for TimeCardView 7.0.x
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Because TimeCardView is an add-on to Cisco Unity Express, see also the documentation for version 7.0
of that product at: Cisco Unity Express Documentation, All Versions:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/roadmap/cuedocs.html#wp1045408.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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© 2009 Cisco Systems, Inc. All rights reserved.
Release Notes for TimeCardView 7.0.x
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Release Notes for TimeCardView 7.0.x
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