Culture Care Connection
Overview
www.culturecareconnection.org
Go Global Brown Bag
June 16, 2015
Health is an independent
Stratis Health Stratis
nonprofit organization that leads
collaboration and innovation in health
care quality and patient safety.
For over 40 years, we have worked across
settings of care to improve the health of
individuals and communities.
We have a history of promoting health equity:
• Improving cultural competence
– Culture Matters Clinic initiative
– Culture Care Connection I & II Clinic initiatives
– Culture Care Connection website
• Addressing clinical disparities
– Diabetes care in AA population
– Low literacy Diabetes materials
– Diabetes and Cardiac disparities
in underserved populations
Culture Care
Connection Website
www.culturecareconnection.org
Stratis Health – Culture Care Connection
An online learning and resource center aimed at supporting
health care providers, staff, and administrators in their
ongoing efforts to provide culturally competent care.
www.culturecareconnection.org
Diversity In Minnesota – Information Sheets
http://www.culturecareconnection.org/matters/diversity/somali.html
Somalis in Minnesota
Hmong in Minnesota
Know Your Community:
County and City Profiles
County and City Profiles detail pertinent demographic, socioeconomic, and
health status data, with information about vulnerable populations. They offer
providers and administrators an in-depth view of the communities they serve.
This information can be used in strategic planning to ensure the provision of
culturally and linguistically appropriate health services, grant writing, etc.
http://www.culturecareconnection.org/navigating/mncountyprofiles.html
CLAS Assessment online
(Culturally and Linguistically Appropriate Services)
• Updated to reflect
the Enhanced CLAS
Standards
• Condensed to make
it quick and user
friendly
Culture Care Connection
Newsletter
• Electronic
• Quarterly
• Culture care
focus
• Resources
• Multicultural
Events
Website Walkthrough
• www.culturecareconnection.org
• What would you like to see?
– Information sheets
– Community Profiles
– CLAS Assessment
– Resources
Cultural
Competence at Work
Strategies, Actions,
and Interventions –
Examples from the Field
Strategies, actions and interventions
Incorporated cultural
training into orientation
(Culture Matters and
Crossing Cultures DVDs,
health literacy, etc.)
Offered employees
“prizes” for answering
questions from the CCC
newsletter
Actions taken
Promoted webbased training
for all staff
Added signage to all
reception areas in many
languages: “Would you
like an interpreter?”
Actions taken . . . (cont.)
• Distributed the Culture
Care Connection
electronic newsletter
organization-wide
• Added standing cultural
topic to All Staff Meetings
and/or organization
newsletters
Actions taken . . . (cont.)
• Sponsored classes and
workshops on working
with interpreters
• Incorporated cultural
competence component
into performance
evaluations
Other Minnesota
Cultural Resources
County Health Rankings per State
Counties in each state receive a summary rank for health outcomes and
factors, including: health behaviors, clinical care, social and economic factors,
and physical environment. Developed by the Robert Wood Johnson
Foundation and the University of Wisconsin Population Health Institute.
http://www.countyhealthrankings.org/
Minnesota Health Literacy Partnership
MHLP, a program of the Minnesota Health Literacy Council, was formed to help
coordinate health literacy efforts across the state. The partnership is comprised of
health care organizations, consumers, and literacy groups, as well as the state’s health
and social service agencies, and has worked with a number of local organizations to
develop health literacy training, patient education materials, and toolkits.
www.healthliteracymn.org
Interpreter Stakeholder’s Group
ISG works to improve the quality and delivery of spoken language and
interpreter services in Minnesota, and to promote the professionalization of
the interpreting industry as a whole.
http://www.umtia.org/ISG.html
Minnesota Diabetes and
Heart Health Collaborative
Stratis Health, UCare, and the Exchange, as part of the collaborative, have worked
together since 2000, with a collective reach of 80-85% of people with diabetes in the
state, including most primary care providers, public health agencies, over 400 senior
centers, parish and block nurses, community health workers, and many others.
www.mn-dc.org
Online Diabetes Education Tools
The Exchange
A partnership of Minnesota health care organizations, public health agencies, community
groups, and health plans formed to share information and resources about health
communication and multilingual health materials. The online library of translated health
materials is only available to Exchange members. (Login: Stratis Password: Health)
www.health-exchange.net
Questions?
Thank You!
Mary Beth Dahl
Program Manager
Stratis Health
[email protected]
952-853-8546 or 877-787-2847