2017 MnVFC Provider Follow-up Plan Site: _______________________________________________ MnVFC PIN: ____________ Date of Visit: ___________ Thank you for participating in this MnVFC compliance site visit. Please review this visit summary including follow-up actions and timelines for completion. Unmet MnVFC requirements and recommendations have a checked box next to them. The goal of this plan is to support you with successfully implementing the program and improving access to vaccines for VFC-eligible children. Unmet Question VFC Requirements – Section 1: Changes to Key Staff Q1.2 Key Staff Changes Change in the Medical Director, Immunization Manager, Vaccine Coordinator, or back-up must be communicated to the immunization program by emailing [email protected]. Notes: Key staff must complete the annual training on VFC program requirements and print the Q1.2 Annual Training certificate of completion. Documentation Required Action: ▪ Staff that have not completed the MnVFC online training must complete it and send a copy of the certificate to the reviewer. Training can be found on the MnVFC website (www.health.state.mn.us/vfc). ▪ Due date: 1 month Notes: Unmet Question VFC Requirements – Section 2: Eligibility Q2.1 Provider staff must possess a working knowledge of all VFC eligibility criteria and use those VFC Eligibility criteria to screen children prior to administering VFC vaccines. Categories Notes: Providers must adhere to proper billing practices for vaccine administration fees and clearly Q2.2 Billing Practices understand VFC vaccine is provided at no cost both to the VFC provider and eligible children. At no time should billing occur for the cost of VFC vaccine. MnVFC-eligible patients must not be turned away or sent to collections for the inability to pay the administration fee. Required Action: ▪ Submit new or revised billing protocols addressing how your office will bill for each VFCeligible category ▪ Due date: 1 month Notes: Q2.3 The provider’s vaccine administration fee for non-Medicaid, VFC-eligible children must not exceed the vaccine administration fee cap established by the Centers for Medicare and Vaccine Administration Medicaid (CMS). In Minnesota, this is $21.22. Fee Required Action: ▪ Assure you are not charging more than $21.22 for the MnVFC administration fee. ▪ Your site will receive a follow-up site visit to assess that you are charging a vaccine administration fee that does not exceed $21.22. ▪ Due date: 6 months Notes: IM M UNI Z A T IO N P RA CT I CE S IM PR OV EM E N T PR O GR AM ( IP I) (February 2017) Page 1 of 8 MNVFC PROVIDER FOLLOW-UP PLAN Unmet Question VFC Requirements – Section 3: Documentation Eligibility VFC providers must screen for and document VFC eligibility at each immunization visit. Screening & Documentation must include the date of the visit and the child’s specific eligibility category. Documentation VFC providers must use screening results to ensure that only VFC-eligible children receive VFC vaccine and that administration fees are billed for as appropriate. Eligibility status must be readily available to staff administering vaccine prior to selecting which vaccine stock to use. Required Action: Q3.1 ▪ Submit new or revised protocols for conducting and documenting eligibility screening for each patient at each visit or documentation explaining how the identified noncompliance will be addressed. ▪ Due date: 1 month Q3.1 A, F Required Action: ▪ Your site will receive a follow-up site visit to observe the screening and intake process to determine whether eligibility is being assess and documented properly. ▪ Due date: 6 months Notes: Q3.2 In accordance with Federal law, all VFC providers must maintain immunization records that Vaccine Dose include all of the following elements: (1) name of vaccine administered; (2) date vaccine was Documentation administered; (3) date VIS was given; (4) publication date of VIS; (5) name of vaccine manufacturer; (6) lot number; (7) name and title of person who administered the vaccine; (8) address of clinic where vaccine was administered. Notes: Q3.3 Record Retention VFC providers are required to maintain all records related to the VFC program for a minimum of three years and upon request make these records available for review. VFC records include, but are not limited to, VFC screening and eligibility documentation, billing records, medical records, records that verify receipt of vaccine, vaccine ordering records, and vaccine purchase and accountability records. Required Action: ▪ Submit a plan for maintaining historical patient eligibility documentation for a minimum of three years. ▪ Due date: 1 month Notes: Borrowing VFC providers are expected to maintain an adequate inventory of vaccine for VFC and nonDocumentation VFC-eligible patients. It is the responsibility of the VFC provider to appropriately schedule and place vaccine orders. VFC providers must also rotate stock to ensure timely use of short-dated vaccines. Borrowing of vaccine between private and public inventories must be a rare, unplanned occurrence. All instances of borrowing must be properly documented, reported, and replaced. Q3.4 B, C Required Action: ▪ Submit borrowing reports for the six months since the site visit. ▪ Due date: 6 months Q3.4 D Required Action: ▪ Submit documentation of purchase of private stock used to replace borrowed VFC doses. ▪ Due date: 1 month Notes: (February 2017) Page 2 of 8 MNVFC PROVIDER FOLLOW-UP PLAN Unmet Unmet Question VFC Requirements – Section 3: Documentation Q3.5 Borrowing Reasons VFC providers are expected to maintain an adequate inventory of vaccine for VFC and nonVFC-eligible patients. It is the responsibility of the VFC provider to appropriately schedule and place vaccine orders. VFC providers must also rotate stock to ensure timely use of short-dated vaccines. Borrowing of vaccine between private and public inventories must be a rare, unplanned occurrence. All instances of borrowing must be properly documented, reported, and replaced. Required Action: ▪ Submit new or revised protocols for managing vaccine ordering and inventory and other internal processes to prevent routine borrowing. ▪ Due date: 1 month Notes: Q3.6 Vaccine Management Plan VFC providers must develop, maintain, and implement a vaccine management plan for routine and emergency vaccine management. The plan should consist of clearly written, detailed, and up-to-date storage and handling procedures. A “review date,” to validate it is current, and signature are required annually or more frequently if changes occur. Required Action: ▪ Submit an updated and complete Vaccine Management Plan. ▪ Due date: 1 month Notes: Q3.7 VIS & VAERS VFC providers are required to distribute the current Vaccine Information Statements (VIS) each time a vaccine is administered and maintain records in accordance with the National Childhood Vaccine Injury Act (NCVIA), which includes reporting clinically significant adverse events to the Vaccine Adverse Event Reporting System (VAERS). For a list of current VISs, visit CDC’s Vaccine Information Statements (www.cdc.gov/vaccines/hcp/vis/) website. Notes: Q3.8 Anaphylaxis Protocol An anaphylaxis protocol must be clearly posted near the emergency kit. Required Action: ▪ Submit a complete anaphylaxis protocol. ▪ Due date: 1 month Notes: Question VFC Requirements – Section 4: Storage & Handling per Unit Q4.3 Temperature Monitoring Device All units storing VFC vaccines must have a calibrated temperature monitoring device with a current and valid certificate of calibration testing. All certificates must contain model/device name or number, serial number, date of calibration testing (report or issue date), and Instrument Passed testing (Instrument in Tolerance). (Recommended uncertainty = +/-0.5°C (+/-1°F).) Required Action: ▪ Submit the following three things: receipt of purchase of a new temperature monitoring device, copy of the certificate of calibration testing, and one week of complete temperature documentation using the new temperature monitoring device. ▪ Due date: 1 month Notes: (February 2017) Page 3 of 8 MNVFC PROVIDER FOLLOW-UP PLAN Unmet Question VFC Requirements – Section 4: Storage & Handling per Unit Q4.5 Certificate of Calibration Testing All units storing VFC vaccines must have a calibrated temperature monitoring device with a current and valid certificate of calibration testing. All certificates must contain model/device name or number, serial number, date of calibration testing (report or issue date), and Instrument Passed testing (Instrument in Tolerance). (Recommended uncertainty = +/-0.5°C (+/-1°F).) Required Action: ▪ Submit a copy of the current and valid certificate of calibration testing. ▪ Due date: 1 month Notes: Q4.6 Probe Placement The probe must be placed in a central area of the section of the storage unit directly with the vaccines in order to properly measure vaccine temperature. The probe should not be placed in the door, near or against the walls, close to vents, or on the floor of the unit. The only allowable exemption related to this requirement is for providers who have pharmaceutical storage units that have either: a built-in temperature monitoring device, OR a dedicated port for the probe that dictates the placement of the probe. Notes: Vaccines must be stored under appropriate temperatures as described in the package inserts Q4.7 Temperature at all times. Acceptable temperature ranges vary by vaccine type. For refrigerated vaccines, Documentation the range is 36°F and 46°F (2°C and 8°C). For frozen vaccines, the range is -58°F and +5°F (-50°C and -15°C). Exposure to temperatures outside of those included in the package inserts could affect vaccine viability and, ultimately, could leave children unprotected against vaccine-preventable diseases. In order to maintain awareness of storage unit temperatures and ensure that vaccines are being stored at appropriate temperatures at all times, VFC providers are required to monitor and document temperatures for all vaccine storage units at least twice a day. Temperature documentation must contain at least two temperature readings per day, the time and date of each reading, and the name (or initials) of the person who assessed and recorded the readings. CDC also recommends that VFC providers record the minimum and maximum temperatures of each unit once each workday (preferably in the morning). Required Action: ▪ Submit complete temperature documentation of your temperatures over the next three weeks for this section of the storage unit. ▪ Due date: 1 month Notes: Q4.8 The provider must document all excursions and actions taken including: quarantine and label Temperature vaccines “do not use,” place vaccine in a unit where it can be stored under proper conditions, contact the immunization program to report an excursion, and contact the vaccine Excursions manufacturer to obtain documentation supporting the usability of the vaccine. Notes: Q4.10 Disconnection from Power Source Providers must take steps to protect the power source for all vaccine storage equipment by means of warning labels, back-up generators, and/or developing appropriate policies/protocols. Notes: (February 2017) Page 4 of 8 MNVFC PROVIDER FOLLOW-UP PLAN Unmet Question VFC Requirements – Section 5: Storage & Handling Site Wide Q5.2 Dorm-Style Units Dorm- and bar-style units are prohibited for vaccine storage. Vaccines stored in dorm-style units are considered non-viable. Required Action: ▪ Submit documentation certifying that you have acquired additional vaccine storage that complies with all program requirements. Submit one week of complete temperature documentation for the unit(s) that will be used to replace the dorm-style unit. ▪ Due date: 1 month Notes: Q5.3 Storage Unit Space Availability VFC providers must have sufficient storage space to accommodate vaccine stock at the busiest time of year without crowding. Required Action: ▪ Submit documentation certifying that your office has sufficient storage space to support your patient population. Examples of possible documentation include changes in ordering amounts or frequency or proof of purchase of new unit. ▪ Due date: 1 month Notes: Q5.4 Expired Vaccines Vaccines should be rotated weekly and when a new shipment comes in so that longer-dated vaccines are stored behind shorter-dated vaccines. If vaccines expire, they can no longer be stored in the same storage unit with viable vaccines. They must be placed in a container or bag clearly labeled “Do not use” and separated from viable vaccines to prevent inadvertent use. Return expired vaccine to the centralized distributor within six months of expiration. Notes: Q5.5 VFC providers must have a readily available back-up thermometer with a current and valid certificate of calibration testing. Back-Up Thermometer Note: As of Jan. 1, 2018, all devices in use including back-up devices must be a continuous monitoring and recording device. Required Action: ▪ Submit either: proof of purchase of a back-up thermometer and a copy of the current and valid certificate of calibration testing (preferable) or a clear plan for how to obtain a back-up thermometer when needed in order to meet the twice-a-day monitoring requirement. ▪ Due date: 1 month Notes: (February 2017) Page 5 of 8 MNVFC PROVIDER FOLLOW-UP PLAN Unmet Question Q6.1 Inventory Comparison Q6.2 ACIPRecommended Vaccines VFC Requirements – Section 6: Inventory In order to prevent missed vaccination opportunities, VFC providers must order and stock routine vaccines appropriate for their patient population. Having sufficient amounts of all stocks prevents the inadvertent use of VFC vaccines for non-VFC-eligible patients and vice versa. Required Action: ▪ Submit documentation verifying that there is sufficient public and private inventory. ▪ Due date: 2 weeks Notes: VFC providers agree to comply with immunization schedules, dosages, and contraindications that are established by the Advisory Committee on Immunization Practices (ACIP) for their patient population unless in the VFC provider's medical judgment, and in accordance with accepted medical practice, the VFC provider deems such compliance to be medically inappropriate for the child or the particular requirements contradict state law, including laws pertaining to religious and other exemptions. The VFC program entitles children to the following vaccines: DTaP, Hepatitis A, Hepatitis B, HIB, HPV, Influenza, Meningococcal, MMR, Pneumococcal, Polio, Rotavirus, Tdap/Td and Varicella. VFC providers are also required to ensure that VFC-eligible children have access to non-routine vaccines as needed. Notes: Q6.3 In order to ensure that VFC vaccines are only administered to VFC-eligible children, VFC Separation of providers that serve both VFC and non-VFC-eligible children must maintain separate vaccine inventories in such a way that they can clearly differentiate public stock from private stock. Stock Required Action: ▪ Your site will receive a follow-up site visit to assess if this requirement is met. ▪ Due date: 6 months Notes: (February 2017) Page 6 of 8 MNVFC PROVIDER FOLLOW-UP PLAN VFC Program Recommendations CDC recommendations: ▪ Q 4.2 Storage Units: CDC recommends the following vaccine storage unit types (in order of preference): pharmaceutical grade stand-alone or combination units, household/commercial stand-alone units, household/commercial combination units using the refrigerator section only. ▪ Q 4.4 Temperature Monitoring Device: As of Jan. 1, 2018, all VFC providers must use continuous temperature monitoring devices (i.e., data loggers) to monitor vaccines that will be administered to VFC-eligible children. Routine review and accessibility of temperature data is critical for determining whether vaccine has been properly stored and for assessing usability of vaccine that was involved in a temperature excursion. To meet VFC program requirements the device must also be equipped with: ▪ A temperature probe ▪ An active temperature display that can be easily read from the outside of the unit ▪ The capacity for continuous monitoring and recording capabilities where the data can be routinely downloaded The following are additional recommended features for these devices: ▪ Alarm for out-of-range temperatures ▪ Current, minimum and maximum temperatures display ▪ Low battery indicator ▪ Accuracy of +/- 1° F (0.5° C) ▪ Memory stores at least 4,000 readings ▪ User programmable logging interval (or reading rate) recommended at a maximum time interval of every 30 minutes ▪ Use of a probe that best reflects the temperature of the vaccine (such as a buffered probe) ▪ Q 4.9 Vaccine Placement: Vaccines should be in their original packaging from the manufacturer and/or CDC centralized distributor and placed in the middle of the unit, with space both between the vaccines and the side/back of the unit. Vaccines should not be stored in the doors, vegetable bins, or floor of the unit or under or near cooling vents, and there should not be any food in the unit. Water bottles (for refrigerators) or frozen water bottles (for freezers) should be placed throughout each storage unit in order to stabilize or extend temperatures during a power outage and serve as physical blocks preventing the placement of vaccines in areas of the unit that are at higher risk for temperature excursions. ▪ Q 5.6 Preparation of Vaccine: CDC recommends preparing vaccines immediately prior to administration in order to assure viability of vaccine and prevent vaccine wastage. Vaccines not administered immediately are at risk of exposure to temperatures outside of the required range, which can affect vaccine viability and, ultimately, can leave children unprotected against vaccine-preventable diseases. (February 2017) Page 7 of 8 MNVFC PROVIDER FOLLOW-UP PLAN To be completed by the site visit reviewer I acknowledge that a VFC site visit was performed on __________________ (visit date). The follow-up plan, which includes a list of all current VFC program requirements and recommendations assessed during the visit and any required follow-up actions was provided at the end of the visit. Site visit reviewer: Phone: Email: Reviewer Signature: Date: To be completed by the provider I acknowledge that our practice took part in the VFC site visit noted above. I understand the findings of the visit and any required actions that must be taken by our office in order to meet VFC program requirements. Medical Director (or designee) Name: Title: Medical Director (or designee) Signature: Date: (February 2017) Page 8 of 8
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