Technical Assistance and Training
Implementation Guide
STATEWIDE HEALTH IMPROVEMENT PARTNERSHIP (SHIP)
TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
Technical Assistance and Training Implementation Guide
Minnesota Department of Health
Office of Statewide Health Improvement Initiatives
PO Box 64882, St. Paul, MN 55164-0882
651-201-5443
http://www.health.state.mn.us/divs/oshii/
April 2017
Upon request, this material will be made available in an alternative format such as large print, Braille or audio
recording. Printed on recycled paper.
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TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
Contents
Goal and Guiding Principles ........................................................................................................ 3
Goal ......................................................................................................................................... 3
Guiding Principles ................................................................................................................... 3
External Partners .................................................................................................................... 5
External Technical Assistance Providers ................................................................................. 5
Technical Assistance and Training Support from MDH Staff ...................................................... 6
Technical Assistance and Training Support from Providers, Partners and Peers ....................... 9
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TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
Goal and Guiding Principles
Goal
The goal of MDH’s Office of Statewide Health Improvement Initiatives (OSHII) technical
assistance (TA) and training system is to build state and local capacity to successfully implement
best practices in health improvement, community engagement and health equity strategies
through policy, systems and environmental (PSE) changes. This approach to TA and training is
designed to support administrative, foundational and strategy skills to advance work in
tobacco-free living, healthy eating and active living.
Guiding Principles
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Systematically coordinate TA between MDH staff, grantees, TA providers and partners
Support grants management (work plan and budget), monitoring and evaluation,
foundational and strategy skills
Emphasize a proactive approach as well as efficient and effective reactive TA
Maximize opportunities to integrate PSE strategies and foundational skills
Utilize quality improvement practices to include continuous feedback loop with grantees
Anticipate trends and prepare for future needs of grantees
Utilize adult learning principles
Deliver quality TA that reflects the capacity of MDH, grantees, TA providers and partners
Coordinate a multi-layered customer service approach that includes a variety of delivery
methods
The variety of delivery methods are described below.
Delivery Methods
Making It Better log – Weekly e-newsletter communication vehicle for all grantees
that provides updates, upcoming trainings, success stories, resources, etc.
Basecamp – Online discussion board and resource repository for grantees that
facilitates peer-to-peer sharing of lessons learned
Individual, one-on-one TA – Phone, email and in-person communication provided
in response to grantees’ individual requests
Delivery Methods
Regional meetings – In-person regional meetings that provide a forum for peer
learning, training and networking on a rotating set of topics
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TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
Workshops and trainings – In-person workshops designed to meet the needs of
one or more grantees
Webinars, ITV, conference calls and e-learning (MN Train) – Remote, virtual
training and TA opportunities on a variety of topics
Implementation guides – Online documents that provide grant implementation
guidance; current guides include:
Grantee Monitoring and Evaluation
Financial
Communications
Community Engagement
Technical Assistance and Training
Strategy Guides:
Schools
Workplace
Health Care
Tobacco-Free Living: Smoke-free Housing
Tobacco-Free Living: Point of Sale
Healthy Eating in Communities
Active Living in Communities
Child Care
TA providers – TA providers, funded by MDH, provide technical assistance and
training on foundational and strategy-specific skills. For the list of Tobacco-Free
Communities TA providers, contact Pa Khang (see contact information below).
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TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
External Partners
In addition to the delivery methods listed above, MDH staff work closely with a number of
external partners to coordinate delivery of TA and training that supports SHIP and Tobacco-Free
Communities grantees.
External Technical Assistance Providers
External
Partner
American Lung
Association
American
Indian Cancer
Foundation
BikeMN
Counter Tools
Kinsale
Communicatio
ns Inc.
Lakes Country
Services
Cooperative
Minnesota
Management
and Budget
Mason Public
Affairs
Topic
Tobacco use prevention and
cessation
American Indian commercial
tobacco use prevention and
cessation work
Improving access to active
transportation and active living
opportunities
Local retailer data and
implementation of local and
state level nutrition policies,
systems and environmental
interventions
Build communications capacity
of SHIP grantees
Worksite wellness initiatives
Providing training to grantees
Worksite wellness
Public Health
Law Center
Legal technical assistance
around healthy eating, active
living and tobacco
Terra Soma
Minnesota Food Charter
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Contact
Natalie Gille, 218-239-0076
[email protected]
TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
Technical Assistance and Training
Support from MDH Staff
Grantees may contact the MDH staff listed below for TA and training and to identify TA
providers, partners or peers who can be of assistance.
Topic
SHIP Grants Management,
Administration and Coordination
MDH staff
Meredith Ahlgren, 651-201-5446
[email protected]
Allison Heinzeller, 651-201-5416
[email protected]
Dan Taylor, 651-201-5095
[email protected]
Susan Michels, 651-201-4564
[email protected]
Tim Jenkins, 651-201-5965
[email protected]
Communications
Community Engagement
Pete Raeker, 651-201-5391
[email protected]
Jeannette Raymond, 651-201-3885
[email protected]
Jodi Nelson, 651-201-4972
[email protected]
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TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
Topic
TA and Training
MDH staff
Linda Feltes, 651-201-3664
[email protected]
Kim Engwer-Moylan, 651-201-5440
[email protected]
Evaluation
Health Equity and Tribal Grants
Ann Zukoski, 651-201-5392
[email protected]
Christine Smith, 651-201-4632
[email protected]
LaRaye Anderson, 218-368-0372
[email protected]
Sarah Brokenleg, 651-201-5682
[email protected]
SHIP Strategies
Schools
MDH staff
Terri Swartout, 651-582-8377
[email protected]
Mary Thissen-Milder, 651-582-8505
[email protected]
Workplace
Holly Glaubitz, 651-201-5432
[email protected]
Kris Haugen, 651-201-4134
[email protected]
Health Care
Alex Dahlquist, 651-201-4099
[email protected]
Amy Michael, 651-201-3892
[email protected]
Tobacco-Free Living: Smoke-Free
Housing
Tobacco-Free Living: Point of Sale
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Cassandra Stepan, 651-201-3665
[email protected]
Cassandra Stepan, 651-201-3665
[email protected]
TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
Healthy Eating in Communities
Teresa Ambroz, 651-201-4724
[email protected]
Nora Shields-Cutler
[email protected]
Active Living in Communities
Kelly Corbin, 507-206-2717
[email protected]
Ellen Pillsbury, 651-201-5493
[email protected]
Emily Smoak, 651-201-3660
[email protected]
Child Care
Tobacco-Free Communities
Tobacco-Free Communities Grants
Management, Administration and
Coordination
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Amy Michael, 651-201-3892
[email protected]
MDH staff
Pa Khang, 651-201-3666
[email protected]
TECHNICAL ASSISTANCE AND TRAINING IMPLEMENTATION GUIDE
Technical Assistance and Training
Support from Providers, Partners and
Peers
Additional TA and training support is being developed for SHIP grantees. Updates will be
provided through the Making it Better log, posted to Basecamp and published in a revision of
this guide.
TA and training support for Tobacco-Free Communities grantees is ongoing. Contact Pa Khang
for more information (see contact information above).
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