Matakuliah Tahun : G0502 / English for Secretaries : 2006 Pertemuan 13 Office Etiquette 1 Quote of the day “In any organization there is always something that can be done right away to improve performance” Robert H. Schaffer 2 Professional Presence How to Make Your Appearance Work for You 3 Professional Presence How to Make Your Appearance Work for You Reading 1 • Appearance Counts – It pays to pay attention • What message does you appearance send? 4 Professional Presence How to Make Your Appearance Work for You 5 Professional Presence How to Make Your Appearance Work for You Reading 2 • Body language that speaks well of you • Do’s and don’t of body language • Powerful posture • How to detect your distracting mannerisms • Grooming that brings out your best • Good grooming checklist 6 Professional Presence How to Make Your Appearance Work for You Reading 2 - continued • Giving yourself the once-over • Body language and grooming selftest • Clothing that adds to your clout • Clothing check list • Safe selections 7 Professional Presence How to Make Your Appearance Work for You 8 Writing Assignment 9
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