Matakuliah : G0424 – Hotel and Restaurant Management
Tahun
: 2008
Prosedure, Perizinan dan Regulasi
Pendirian Hotel
Pertemuan 5
Topics
• Rules and regulation of Hotel in Indonesia
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Learning Objectives
• To understand the rules and regulation in hotel
management in Indonesia
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Requirement of Hotel Establishment in
Indonesia
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Bentuk Badan Usaha
Permittion (Ijin Usaha)
Building
Facilities and Services
Sanitation and Hygiene
Human Resources
Management
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Form of Organisation/Management
1. Usaha Hotel harus berbentuk
Badan Usaha dan Tunduk
kepada Hukum Indonesia.
2. Hotel bintang 1 (satu) dan 2
(dua) bentuk badan usaha
dapat berupa Perseroan
Terbatas (PT), Perseroan
Komanditer (CV), Firma (Fa),
atau Koperasi.
3. Hotel bintang 3 (tiga), 4
(empat), 5 (lima) bentuk Badan
Usaha harus berupa
Perseroan Terbatas (PT).
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Perizinan
• ISUP :
– Ijin Pemasangan Lift, Boiler, Generator,
Peralatan Elektronik dan Mekanik
• ITUP meliputi: ISUP dan
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Ijin Mempergunakan Fasilitas
Ijin Penyelenggaraan Pelayanan
Ijin Keramaian dan Pertunjukan Terbatas
Ijin Siaran Video dan Parabola
Ijin Minuman Keras
• Hotel Classification: Bintang (), Non Bintang or Melati (), Losmen
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Perizinan
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Untuk membangun dan mengusahakan hotel harus memiliki Izin
Sementara dan Izin Tetap Usaha Hotel.
Izin Sementara Usaha hotel atau Izin Tetap Usaha Hotel tidak dapat
dipindahtangankan kecuali atas izin tertulis dari Direktur Jenderal
Pariwisata atau pejabat yang ditunjuk.
Izin Sementara Usaha Hotel berlaku untuk jangka waktu 3 (tiga) tahun
dan dapat diperpanjang dengan persetujuan tertulis Kanwil
DepBudPar / BKPMD.
Izin Tetap Usaha Hotel berlaku selama perusahaan yang bersangkutan
masih menjalankan usahanya.
Penyediaan jasa lainnya di lingkungan hotel yang tidak menjadi
bagian dari Izin Tetap Usaha Hotel wajib diselenggarakan atas dasar
izin Usaha Tersendiri.
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Perizinan
• Untuk memudahkan pengawasan maka kepada perusahaan
yang memiliki Izin Tetap Usaha Hotel diberikan Tanda Izin
Usaha untuk dipasang di tempat yang muda dilihat umum.
• Izin Sementara Usaha Hotel dan Izin Tetap Usaha Hotel
diberikan oleh Kanwil DepBudPar/BKPMD.
• Salinan Izin sementara Usaha Hotel dan Izin tetap usaha Hotel
disampaikan kepada instansi teknis yang bersangkutan.
• Untuk permintaan dan pemberian Izin Sementara Usaha Hotel
dan Izin Tetap Usaha Hotel serta pemberian penetapan
Golongan kelas hotel tidak dikenakan pungutan.
• Usaha hotel terbuka untuk PMA dan PMDN.
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Hotel Ratings
• The star classification system is a
common one for rating hotels. Higher
star ratings indicate more luxury.
• The AAA in US and their affiliated
bodies use diamonds instead of stars.
• In Indonesia, Hotels are classified
based on
– Number of rooms
– Facilities
– Furniture, Fixture and Equipment
– Quality of Service
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The Objectives of Hotel Classification
• Guideliness for hotel investor
• Description of facilities and services provided by hotel
management according to classification
• Hotel image for prospective guests
• Competitive advantages
• Balance between supply and demand of hotel rooms.
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Hotel Facilities
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• Main Facilities
– Rooms
– Restaurant and Kitchen (Dry and Wet)
– Lobby and Entrance
– Meeting rooms/function rooms
– Sport and Entertainment Area
– Parking lot, Garden
– Laundry Area
– Others - Offices, Business Centre, etc.
• Supporting Facilities
– Loading and unloading area
– Employee area
– Store room
– Hotel back office
– Others - Engineering, Security, Mosque, etc.
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Human Resources
Type of worker
• Full time (Permanent Worker)
• Part time (Daily Worker)
• Contract based (Casual Worker)
Foreign worker in hotel in Indonesia
• 5 star hotels - 2 persons (General Manager (GM)
and Executive Chef)
• 4 star hotels – 1 person (GM)
• 3, 2 and 1 star hotels – no foreigners
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Hotel Management Concept
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Conclusion
• In establishing a hotel in Indonesia, ISUP and ITUP must
be achived.
• Although hotels are classified into 'Star' categories (1Star to 5-Star), there is no standard method of assigning
these ratings, and compliance with customary
requirements is voluntary
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