Matakuliah
: G1184 Travel Management
Tahun
: 2005
Pertemuan ke-: 7-8
Chapter 2
(Power Point 7.1)
Pokok Bahasan: Intermediaries
Materi:
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The Nature of Intermediation
The Role of Retail Agent
The Role of Tour Operator
How to Find a Good Travel Agent?
How to Find a Good Tour Operator?
Learning Outcomes Pertemuan ke 7-8
(Power Point 7.2)
Pada akhir pertemuan ke 8, diharapkan
mahasiswa akan mampu :
• membandingkan beberapa cara penjualan produk
perjalanan kepada customer (TIK 6)
• membandingkan fungsi dan peran travel agent
dengan tour operator (TIK 7)
• menerangkan syarat-syarat menjadi travel agent
yang baik (TIK 8)
• menjelaskan syarat-syarat menjadi tour operator yang
baik (TIK 9)
(Power Point 7.3)
TM 2
Tour Operator vs. Travel Agent (1)
1. What is a tour operator?
(individual assignment, to be submitted on the 9th session)
(Power Point 7.4)
TM 2
Tour Operator vs. Travel Agent
(2)
2. What is a travel agent?
(individual assignment, to be submitted on the 9th session)
(Power Point 7.5)
TM 2
Tour Operator vs. Travel Agent
(3)
3. What is the difference between a
tour operator and a travel agent?
(individual assignment, to be submitted on the 9th session)
(Power Point 7.6)
TM 2
Travel Agency
(1)
1. What are the 4 ways to do before
deciding to use a travel agent?
(individual assignment, to be submitted on the 9th session)
(Power Point 7.7)
TM 2
Travel Agency
(2)
2. What are the 2 differences between
using a travel agency and using the
airline ticket agent?
(individual assignment, to be submitted on the 9th session)
(Power Point 7.8)
TM 2
Travel Agency
(3)
3. Which way is better when buying an
airline ticket, using a travel agency or
using a ticket agent?
(individual assignment, to be submitted on the 9th session)
(Power Point 8.1)
TM 2
ASTA
(1)
1. What is ASTA?
(individual assignment, to be submitted on the 9th session)
(Power Point 8.2)
TM 2
ASTA
(2)
2. What do the members of ASTA sell?
(individual assignment, to be submitted on the 9th session)
(Power Point 8.3)
TM 2
ASTA
(3)
3. What is the mission of ASTA?
(individual assignment, to be submitted on the 9th session)
(Power Point 8.4)
TM 2
ABTA
(1)
1. What is ABTA?
(individual assignment, to be submitted on the 9th session)
(Power Point 8.5)
TM 2
ABTA
(2)
2. How many tour operators and
how many travel agencies
have become the members of ABTA?
(individual assignment, to be submitted on the 9th session)
(Power Point 8.6)
TM 2
ABTA
(3)
3. How many percents of UK sold holidays
has ABTA covered?
(individual assignment, to be submitted on the 9th session)
(Power Point 8.7)
TM 3
Write a summary about
the Interview with the travel agent
from the video recording
(multi media) !
(pair assignment, to be submitted on the 9th session)
(Power Point 8.8)
TM 4
Draw an outline of the office
of the travel agency
seen from the video recording
(multi media) !
(pair assignment, to be submitted on the 9th session)
(Power Point 8.9)
TM 5
Write a report about the visit
to
a travel agency !
(individual assignment, to be submitted on the 9th session)
(Power Point 8.10)
TM 6
Take along a travel brochure,
then evaluate it !
Write a report about it !
(Assignment #2 page 41)
(group assignment, to be submitted on the 10th session)