Matakuliah Tahun : G0374/Business Writing : September 2006 Memo Writing Pertemuan 13 1 The Characteristics • • • • • In-house documents Routine matters No courtesy titles (Mr/Mrs/Miss/Ms) No inside, return address, salutation or complimentary close 2 The Purposes • • • • To inform of decisions, actions, etc. To request decisions, actions, etc. To provide information of any kind To remind someone of action which is required 3 The Layout • Subject Heading • Main Body of Memo 4 Subject Heading To From Subject Date ……………………………………………………… ……………………………………………………… ……………………………………………………… 5 6 BODY OF MEMO – Introduction – Details – Response – Close 7 Introduction • Background information: * briefly give the reason for writing * refer to previous communication * who? what? where? when? 8 Details • Facts and figures: * logical sequences * separate into paragraphs – each one dealing with a separate aspect of the main theme 9 Close A relevant one-liner 10
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