Product End-of-Life Notice
End-of-Sale and End-of-Life Announcement for the
Cisco Unified Business Attendant Console 8.x and
Earlier
EOL9146
Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Business
Attendant Console 8.x and Earlier. The last day to order the affected product(s) is
October 21, 2013. Customers with active service contracts will continue to receive
support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the
EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for
the affected product(s). Table 2 lists the product part numbers affected by this
announcement. For customers with active and paid service and support contracts,
support will be available under the terms and conditions of customers' service
contract.
Table 1.
End-of-Life Milestones and Dates for the Cisco Unified Business Attendant Console 8.x and Earlier
Milestone
Definition
Date
End-of-Life
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
April 22, 2013
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product
is no longer for sale after this date.
October 21, 2013
Last Ship Date:
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
January 19, 2014
End of SW Maintenance
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
October 21, 2014
End of New Service
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this
October 21, 2014
is the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
End of Service Contract
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
January 17, 2016
Last Date of Support:
App. SW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
October 31, 2016
HW = Hardware
Table 2.
OS SW = Operating System Software
App. SW = Application Software
Product Part Numbers Affected by This Announcement
End-of-Sale Product
Part Number
Product Description
Replacement Product
Part Number
Replacement Product
Description
Additional Information
CUB-ATT-CON
Cisco Unified Business
Attendant Console
L-CUACB9X-ATT-CON
Cisco Unified Attendant
Console Business Edition
9.x
-
CUB-ATT-CON=
Cisco Unified Business
Attendant Console
L-CUAC9X-ATT-CON
Cisco Unified Attendant
Console 9.x - eDelivery
-
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 1 of 2
Product Migration Options
Customers are encouraged to migrate to the Cisco Unified Attendant Console Business Edition 9.x. Information
about this product can be found at: http://www.cisco.com/en/US/products/ps7294/index.html.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have
reached their end of useful life. The program is open to all business users of Cisco equipment and its associated
brands and subsidiaries. For more information, go to:
http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco Unified Attendant Console Business Edition 9.x, visit
http://www.cisco.com/en/US/products/ps7294/index.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.
Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices
To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application:
http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to
help customers understand the content described in the English version. This translation is the result of a
commercially reasonable effort; however, if there are discrepancies between the English version and the
translated document, please refer to the English version, which is considered authoritative.
Printed in USA
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
C51-727928-00
04/13
Page 2 of 2