AUC UPDATE April 8, 2016 In this issue: National CAQH Study Highlights Progress, Additional Opportunities in Electronic Health Care Transactions ---p.1 Clarification/Reminder – 835 ERA and payment must have appropriate trace numbers for reassociation – p.3 Coding corner – p.4 TAG updates – p.5 National News - p.7 AUC April- May 2016 Meeting Calendar – p.8 AUC NEWSLETTER SUBSCRIPTION Interested in signing up to receive this newsletter and other AUC updates and information? Please sign up using the Subscribe feature on the right hand side of the AUC homepage (http://www.health.state.mn.u s/auc/index.html) under the “Most Viewed” navigation frame. Comments or questions about this newsletter? Please contact us at the AUC mailbox: [email protected]. Volume 4, Number 3 National CAQH study highlights progress, additional opportunities in electronic health care transactions For the past three years, the national CAQH has published an index of electronic “administrative transaction adoption and savings.” The 2015 CAQH Index, reporting data for 2014, has recently become available. Data for the Index was obtained from surveys of health care providers and health plans. The health plans taking part in the study had a combined enrollment of over 118 million covered lives, or about 45% of the US commerciallyinsured population. Like the proverbial glass half-full, the latest, most recently released CAQH Index reported on progress in the adoption of electronic health care administrative transactions, as well as work still needed to bring about greater adoption of e-transactions and corresponding administrative simplification savings. According to the 2015 Index: Over the past three iterations of the survey (2012-2014), there has been a modest, but steady growth in the adoption of electronic health care business transactions; Despite the modest growth in electronic transactions noted above, rates of adoption for electronic health care administrative transactions varied considerably depending on the transaction. Electronic claims had the highest adoption rate (94%), while electronic prior authorization had an adoption rate of only 10%. Below is a table comparing the most recent CAQH Index levels of electronic transactions and the levels reported in a 2015 survey of ambulatory clinics in Minnesota (see February 2016 edition of this newsletter for information regarding the ambulatory clinic survey). AUC Update Transaction Claims Insurance eligibility Remittance advices Volume 4, Number 3 Percent Percent electronic, electronic, Minnesota national CAQH Index 94% 94% 77% 71% 77% 50% Page 2 Industry and government collaboration to provide ongoing outreach and education about the value of and need for adoption of electronic transactions; Consider changing and broadening the current segmented federal regulation and limited federal enforcement of etransactions requirements; Coordinate federal administrative simplification and health IT efforts while taking into account market resources required for clinical and administrative implementation; Consider financial incentives and contractual requirements to reduce adoption barriers for health plans and health care providers; Monitor the transition to fully electronic transactions to better evaluate initiatives driving the adoption of e-transactions, determine possible cost savings, and to identify opportunities for further improvements. The Index also cited significant savings potential from using electronic vs. manual business transactions. o On average, manual transactions cost providers and health plans approximately $2 more per transaction than comparable electronic transactions. o The transaction with the biggest cost difference was prior authorization, at an average cost each of $10.83 for manual, and $2.51 for electronic. o For health plans, the average cost of manual versions of six common transactions* was $2.30 per transaction, vs. $.0.04 per electronic transaction – a nearly 60 fold difference. *(claim submission, status inquiry, payment, eligibility and benefit verification, prior authorization, and remittance advice) Given the findings above, the Index issued an “industry call to action” with a number of recommendations to accelerate the transition to electronic transactions, including: April 8, 2016 Adoption and sharing of best practices that promote the adoption and use of etransactions; For more information, see the 2015 CAQH Index.® Electronic Administrative Transaction Adoption and Savings Calendar Year 2014 http://www.caqh.org/sites/default/files/explora tions/index/report/2015-caqh-index-report.pdf. AUC Update Volume 4, Number 3 April 8, 2016 Page 3 Clarification/Reminder – 835 ERA and payment must have appropriate trace numbers for reassociation The Minnesota Department of Health (MDH) provides technical assistance for the implementation of the state’s requirements for the standard, electronic exchange of health care administrative transactions (Minnesota Statutes, section 62J.536), and provides the following update below. Summary MDH was recently made aware of a situation in which a health care provider received electronic funds transfer (EFT) payments from a payer that did not include the Reassociation Key Segment TRN trace number needed for reassociating the payment with the 835 remittance advice. The purpose of this article is to remind providers and payers that are subject to MS §62J.536 that payers must include the appropriate number on the payment to permit reassociation of the payment with the information provided in the v5010 X12 835 remittance advice. Background Minnesota Statutes, section 62J.536 and related rules do not require payment via EFT. However, regardless of whether payment is made by check or via EFT, the law requires that payers must transmit to providers the health care payment and remittance advice transaction described under Code of Federal Regulations, title 45, part 162, subpart P. Two provisions of subpart P -- 45 CFR §162.1602 and §162.1603 – list the standards that have been adopted for the transaction, which include the Phase III CORE 370 EFT & ERA Reassociation (CCD+/835) Rule, version 3.0.0. The CORE 370 Rule requires that certain minimum data elements be exchanged in the EFT and remittance components of the transaction, including the X12 835 TRN – Reassociation Trace Number segment and particularly the TRN02 Reference Identification data element. According to instructions in the applicable X12 835 standard adopted under the CFR provisions above, “If payment is made by check, [the TRN02] must be the check number. If the payment is made by EFT, [the TRN02] must be the EFT reference number.” A copy of the CORE 370 Rule with additional detail (http://www.caqh.org/sites/default/files/core/p hase-iii/policyrules/EFTERA_Reassociation_Rule.pdf) provides several useful instructions and reminders. For example, it notes that there are two different types of trace numbers: the “ACH Trace Number” and the “ASC X12 EFT Reassociation Trace Number” (e.g., the TRN segment, including especially the TRN02 data element). The numbers are often confused with each other but they are not the same and they are not interchangeable. Of the two forms of the trace number, the ASC X12 EFT Reassociation Trace Number “is the only trace number that is used to match the EFT to the corresponding ERA.” In summary, based on the above, if payment is made by check, the TRN02 data element on the corresponding 835 remittance advice must be AUC Update Volume 4, Number 3 the check number. If payment is made by EFT, the TRN02 data element on the corresponding 835 RA must be the EFT reference number. Additional guidance for meeting these requirements can be found in the CORE 370 Rule. MDH encourages sharing the above information as needed to help resolve any issues, questions, or concerns. MDH is also available to discuss the above or other administrative simplification questions or issues at any time. Note: Anyone may also submit the complaint form at http://www.health.state.mn.us/asa/asadocs/co mplaintform.pdf to request investigations of possible noncompliance with state’s requirements for standard, electronic health care administrative transactions. In addition, anyone may submit complaints of possible noncompliance related to administrative simplification (transactions and codes sets, unique identifiers) provisions of the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA), to the Centers for Medicare & Medicaid Services (CMS) Office of E-Health Standards & Services (OESS). Any individual who wishes to submit a complaint may do so through the Administrative Simplification Enforcement Tool (ASET) at https://htct.hhs.gov/aset/HIPAA%20Transaction s%20and%20Code%20Sets.jsp?agree=yes. When filing a complaint, the complainant has the option for remaining anonymous. Note: HIPAA Privacy and Security complaints must be directed to the Office for Civil Rights (OCR at www.hhs.gov/ocr/hipaa), which has responsibility for enforcing HIPAA Privacy and Security violations. April 8, 2016 Page 4 Coding Corner The Coding Corner is a collection of updates , tips, and pointers intended to help address common medical coding issues and to pass along coding news and updates suggested by the AUC’s Medical Code TAG and other sources. MUCG change in language, but not intent, for how to report time-based therapy services (OT/PT/SLP) The 837 Professional (837P) and 837 Institutional (837I) Minnesota Uniform Companion Guides (MUCGs) have long required the use of the HCPCS/CPT rounding guidelines for the timed-based therapy services, in which a unit of time is attained when the midpoint is passed. The language that was used to communicate this in the 837P and 837I MUCGs however was “Do not follow Medicare rounding rules,” which has created some confusion. In order to be more clear and direct, this language has been removed from the guide and replaced with instructions to follow HCPCS/CPT rounding guidelines for reporting occupational therapy/physical therapy/speech-languagepathology (OT/PT/SLP) services. Below is an example (see figure 1) of accurate coding and unit submission for “timed” HCPCS therapy codes for non-Medicare encounters. When only one service is provided in a day, providers should not bill for services performed AUC Update Volume 4, Number 3 for less than 8 minutes. When more than one service represented by 15 minute timed codes is performed in a single day, the total number of minutes of service determines the number of timed units billed. This is an accepted “rounding rule” practice not only by Medicare but for other payers as well. Figure 1 Services Performed 7 minutes of neuromuscular reeducation, code 97112 8 minutes of therapeutic exercise, code 97110 Units to Report April 8, 2016 Committee reviewed items that it later approved via email votes, including: proposed changes to be adopted into rule for the Acknowledgment Companion Guides; and data content and format recommendations for Accountable Care Organization (ACO) attributed member files. The Committee also reviewed the following information and presentations regarding: A summary of the National Committee on Vital and Health Statistics (NCVHS) 2015 hearing on the “Status of Adopted Standards, Code Sets, Identifiers, and Operating Rules.” NCVHS found an “entire ecosystem” is moving “towards administrative simplification” with “evidence of savings through the adoption and implementation of standards for the HIPAA named transactions.” However, it also noted that “…achieving the potential savings have been limited by a number of factors” and that more work was needed to “continuously improve the adopted transaction standards and operating rules, increase their level of implementation, and improve the consistency in the way they are implemented and used.” The summary made several recommendations to address the limiting factors above and to improve the adoption and use of electronic health care business transactions. (More information is available in the February 29, 2016 NCVHS letter to Centers for Medicare & Medicaid Services (CMS) Secretary Burwell, http://www.ncvhs.hhs.gov/wpcontent/uploads/2013/12/2016-Ltr-toBurwell-Findings-of-RC-Adm-Simp-June2015-Hearing-Word.pdf) The results of a 2015 survey of Minnesota ambulatory clinics regarding their adoption and use of four key electronic health care administrative transactions: claims, 97110 = 1 unit Because code 97112 was not rendered for at least eight minutes, it is not reportable. The rule for reporting units for timed codes is that at least half of the time noted in code description must be performed before it can be billed. TAG Updates Information ab out AUC committees and Technical Advisory Groups (TAGs) and their activities, including meeting minutes, can be accessed from the AUC TAG page (http://www.health.state.mn.us/auc/activity.htm). Meeting agendas and other materials are posted on the AUC website in advance of meetings. TAG meeting schedules and information are also available on the AUC calendar page (http://www.health.state.mn.us/auc/calendar.htm). With the exception of the Medical Code TAG, TAG meetings are generally conducted via teleconference rather than in-person. All AUC meetings are open, public meetings. OPERATIONS COMMITTEE The AUC Operations Committee met on March 8, 2016 at the TIES Event Center in Falcon Heights (St. Paul), Minnesota. A quorum was not present at the meeting and so the Page 5 AUC Update Volume 4, Number 3 April 8, 2016 Page 6 eligibility inquiries and responses; remittance advices; and acknowledgments. While the rate of electronic claims was high for both Minnesota clinics and a national benchmark (greater than 92% for both), rates of Minnesota eligibility and remittance transactions were slightly higher than comparable national averages. (For more information, see the presentation used at the March 8 Operations meeting, with the other meeting materials at: http://www.health.state.mn.us/auc/mtgdoc s/2016/ops030816mtgmat.pdf) premium payment grace periods, and related information from health plans to providers. Results of recent “AUC customer satisfaction survey.” Each year MDH conducts a survey of the AUC to obtain opinions about its work with the Committee and areas for possible improvement. The survey was completed recently, with the 60% of the AUC giving MDH a grade of “excellent” and 40% a grade of “very good.” Similarly, 2/3 of the AUC ranked MDH as exceeding expectations in its overall contributions to the AUC mission and goals, while 1/3 felt that MDH met expectations. (For more information, see the presentation used at the March 8 Operations meeting, with the other meeting materials at: http://www.health.state.mn.us/auc/mtgdoc s/2016/ops030816mtgmat.pdf) The TAG met on March 21 and continued work from a previous meeting to develop best practices for using the 835 remittance advice transaction for recoupment of overpayments to providers. The TAG will complete its best practices development at its next regularly scheduled meeting on April 18. The Eligibility TAG met March 23, 2016 to review the proposed new guide and to draft comments to submit on behalf of the AUC. The TAG will complete its review and development of draft comments at its next meeting scheduled for April 27. The TAG will then forward its comments to AUC Operations for a final review and approval to submit to X12 to meet a deadline of May 9, 2016. EOB/REMIT TAG MEDICAL CODE TAG The MCT met on March 10 to review proposed changes to the 837I and 837P companion guides and to discuss an SBAR regarding “Intensive Outpatient Mental Health Program for Pregnant and Postpartum Women with Children ages 05.” The TAG is next scheduled to meet on April 14. ELIGIBILITY TAG EXECUTIVE COMMITTEE The Accredited Standards Committee (ASC) X12 recently announced that it is seeking public comments regarding a proposed new “ASC X12 Premium Payment Grace Period Notification (271) Implementation Guide (007030X344).” The Implementation Guide describes the use of the ASC X12 Eligibility, Coverage or Benefit Information (271) transaction set for reporting Health Insurance Exchange (HIX) Premium Payment Grace Period, other (non-HIX) The Committee met briefly via phone and Webex only on March 7 to discuss updates and to review plans for the March 8 Operations meeting. The Executive Committee meeting on April 4 was canceled due to a light agenda, and the Committee is next scheduled to meet on May 2. TAGS THAT DID NOT MEET IN MARCH 2016 • • • Claims DD Acknowledgments ACO Data Analytics AUC Update Volume 4, Number 3 National News ASC X12 announces public comment period for HIX enrollee grace period notification implementation guide The national Accredited Standards Committee X12 (ASC X12) recently announced the availability of a new implementation guide, the Premium Payment Grace Period Notification (271) (007030X344), for public review through May 9, 2016. The Guide provides the transaction specifications to be used when meeting federal notification requirements for terminating the coverage of Health Insurance Exchange enrollees who are receiving advance payments of premium tax credits (APTC). The federal coverage termination requirements include: allowing APTC enrollees a three month grace period before terminating coverage due to nonpayment of premiums; requiring that the Qualified Health Plan issuer (QHP - insurer) must notify providers April 8, 2016 Page 7 that may be affected by the enrollee’s premium payment grace period that an enrollee has lapsed in his or her payment of premiums. In the absence of an applicable national Accredited Standards Committee X12 (ASC X12) transaction, the AUC adopted and published best practices for notifying providers of the grace period described above. X12’s new guide describes the use of the ASC X12 Eligibility, Coverage or Benefit Information (271) transaction set for reporting Health Insurance Exchange (HIX) Premium Payment Grace Period, other (non-HIX) premium payment grace periods, and related information from health plans to providers. The AUC Eligibility TAG is reviewing the X12 draft implementation guide to prepare comments on behalf of the AUC Operations Committee to submit to X12. Following the TAG’s review and any recommendations, the proposed comments will be submitted to AUC Operations for additional review and a vote prior to being forwarded to X12. The draft implementation guide is available for download at http://forums.x12.org. It is provided for the purpose of public review and cannot be used for any other purpose without permission from ASC X12. Unless and until the X12 guide is adopted as an industry standard, AUC members and other stakeholders are encouraged to use the AUC best practices for notifying providers of enrollees whose insurance premium payments have lapsed. AUC Update Volume 4, Number 3 April 8, 2016 Page 8 AUC March- April 2016 Meeting Calendar AUC meetings currently scheduled for April and May 2016 are listed below. For more information, please see the AUC calendar page (http://www.health.state.mn.us/auc/calendar.htm). Date/Time Event Location April 14 9:00 am 12:00 pm Medical Code TAG Meeting Medical Code TAG Meeting Information HealthPartners-Bloomington 8170 Building, 1st Floor - St. Croix Room April 18 1:00 pm 2:30 pm EOB/Remit TAG Meeting EOB/Remit TAG Meeting Information Teleconference & WebEx only April 27 2:00 pm 4:00 pm Eligibility TAG Meeting Eligibility TAG Meeting Information Teleconference & WebEx only May 2 8:30 am 10:30 am Executive Committee Meeting Executive Committee Meeting Information HealthPartners-Bloomington 8170 Building, 1st Floor - Walnut Room May 12 9:00 am 12:00 pm Medical Code TAG Meeting Medical Code TAG Meeting Information HealthPartners-Bloomington 8170 Building, 1st Floor - St. Croix Room May 16 1:00 pm 2:30 pm EOB/Remit TAG Meeting EOB/Remit TAG Meeting Information Teleconference & WebEx only May 25 2:00 pm 4:00 pm Eligibility TAG Meeting Eligibility TAG Meeting Information Teleconference & WebEx only
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