Open Door Health Center (PDF)

Kent Cova Suarez M.S.
Cynthia Trevino B.S.W, L.S.W.
2016
Our Mission
Open Door Health Center exists to increase
access to quality, affordable, culturally appropriate,
patient centered health care and to maximize the
overall well-being of our patients.
At Open Door Health Center,
services are designed to meet the needs of
low income and underserved communities
facing language, cultural, and/or financial
barriers to health care.
History of a safety net
1980’s
1983
1993
2004
2009
2012
2013
2015
• One Physician occasionally sees patients at no cost
• Became the Wellness Center
• Paid Staff, Volunteers, and Clinic Space
• Became Open Door Health Center
• Provided Nurse Managed Care
• Added Dental Services
• Designated as a Federally Qualified Health Center
• Added Behavioral Health Services
• Launched Mobile Health Program to serve across Southern Minnesota
• Awarded HRSA New Access Point Grant to increase services via Mobile Health
• Awarded HRSA Capital Expansion Grant to renovate and expand our facility
• Renovation of Holly Lane facility begins, completion expected in 2014-15. Clinic certified as a Medical Home program. We begin transition to an integrated
behavioral health and community health approach to patient care.
• New clinic in full operation. Significant progress is made toward integrated care.
Service goals include the following:
 High quality, responsive, comprehensive, affordable, safe and accessible
health care services.
 Culturally competent, community-oriented, and efficient care delivery.
 Coordinated health education programs and outreach services which
promote health awareness, healthy lifestyles, disease prevention, and
management of chronic illness.
 Individualized health care, appropriate to the needs of the patient.
 Effective advocacy for issues related to community health and community
health centers.
Safety Net Locations
FQHC sites
Open Door Health Center –
Main Site
Mobile Clinic Service
Locations
Close to 50% of ODHC patients come from outside of Blue Earth County
Total - Pts by County 2009
Nicollet
14%
Blue Earth
51%
Brow n
8%
Other
4%
Sibley
2%
Rice
2%
MartinFaribault
2%
1%
Waseca
3%
Le Sueur
8%
Watonw an
5%
Blue Earth
1039
50.7%
Nicollet
282
13.8%
Brown
155
7.6%
Le Sueur
159
7.8%
Watonwan
111
5.4%
Waseca
68
3.3%
Sibley
51
2.5%
Faribault
37
1.8%
Martin
22
1.1%
Rice
35
1.7%
Other
91
4.4%
Total
2050
100.0%
Integrated behavioral
and community health
Our New Facility
Integrated Community Health
Program
Assessing
individual
strengths
and needs
Behavioral
Health
Addressing
basic
needs
Promoting
health
literacy
Family
engagement
Coaching
and problem
solving
Referral
and followup
Common patient needs
Housing, transportation and food support
Health insurance and financial support
Support systems/relationships
Mental health conditions
Chemical dependency
Language barriers and cultural assimilation
Immigration support
Refugee and Immigrant Health
 Refugee Health Assessment
 Vaccination Reviews
 Immigration Medical Examination
 Preventative care and screening
 Health Maintenance
 Chronic Decease Management
 Behavioral Health
 Comprehensive Dental Care
Education and Outreach
 Internal
 Staff reflective of the population




we serve
By-lingual staff
Community members invited to
share experiences and provided
learning opportunities for our
staff
Peer to peer cultural education
Attendance at seminars and
conferences
 Specialized training
 External
 Health education
 Mental health
education
 Resource sharing
 Participation in
community action
comities
 Community
presentations