Presentation: The Clinical Coordination Partnership (TCCP) (PDF: 1.4MB/15 pages)

THE CLINICAL COORDINATION
PARTNERSHIP (TCCP)
11/12/14
TCCP OVERVIEW
Works to maximize the ability of our healthcare and education partners to meet
needs for clinical experiences.
We help streamline the complex interactions between schools and clinical sites to
schedule and track student clinical experiences.
Began in 2008 as a HEIP/HealthForce MN, MnSCU initiative fund pilot between 12
hospitals and 5 schools.
Today, member sustained, co-op like entity between 64 hospitals (clinical sites) and
55+ schools
WHAT WE FOUND: PRE-LICENSURE
NURSING
WHAT WE DO: PRE-LICENSURE
Make sense of the chaos:
 Standardized data language – everyone uses same data descriptors in a similar process
 Complete data – avoid fragmented information that requires follow-up
 Standardized timeline – all partners are on the same timeline for their clinical scheduling
activities – all partners understand who’s doing what, when
 Access to a centralized, online scheduling application
 Staffed customer service, communication, and training for all TCCP scheduling activities,
services and tools.
 Additionally, staffed partnership building and innovation development
 Active Education and Clinical Partnership – partners connected to maintain services/tools
and collaborate on needed initiatives
WHAT WE DO: EDUCATION PROGRAMS
Make sense of the chaos:
 Identify the most up to date contact for scheduling
 Set and notify of standardized timeline for scheduling activity (who does what when)
 Train and provide support to provide all requests (repeated requests, new requests and
requests that are not longer needed)
 Ensure ALL submit their activity by designated deadlines
 Quality control to ensure standardized parameters are followed to ensure accurate data
for Clinical Site review
 Provide any customer services needed to submit clinical requests
 Provide centralized area to access system onboarding materials for students and faculty
WHAT WE DO: CLINICAL PARTNERS
Make sense of the chaos:
 Contacts all schools, collects all requesting activity and quality controls activity – we take
care of the back and forth needed to get all clinical activity requests (from multiple
schools) clean, standardized (data language) and in one place.
 Places requests into a centralized online scheduling application – allows partners to easily
download all school requests into a master schedule
 Provides excel based master schedule generating tools – allows clinical site coordinators
tools to easily email units request activity for decision
 Provides a centralized online scheduling application to input decisions for multiple schools
in one place. Additionally, decisions are automatically/instantly communicated to the
respective school
 Provides tools to automatically place group request activity in a calendar format (useful
to inform units of activity)
 Provides tools to easily calculate student community benefit hours for tax purposes
-
Education Programs
Update Next Sem/Yr
Data (Rollover Data)
Enter New Requests
Release Unused Space
Clinical Partners
- Receive requests
- Review requests
- Decide/provide answers
to requests
TCCP Pre-Licensure Clinical
Placement Process
Education Programs
- Receive Clinical
Partner Decisions
- Move forward
w/approvals
- Utilize tools to fulfill
additional needs
START
Clinical Partners:
- Review process and
data
- Identify changes
Ed and Clinical Partners
Hold Collaborative
Meeting
1Finalize rollover activity
2Partner to fulfill needs
3Strategize to improve
process
CLINICAL PARTNER SAVINGS
Longstanding hospital members report an approximate 75% decrease in employee
time spent scheduling, negotiating and tracking clinical activity data.
 Before TCCP involvement ,staff time expenditures were 60 minutes per clinical activity
 Most of these hospitals scheduled between 150 to 200+ rotations per semester
 With TCCP involvement staff time expenditures were lowered to 15 minutes per clinical activity
Because of our detailed and complete data language, hospitals also report 99%
decrease in time spent figuring out Community Benefit hours
EDUCATION PARTNER SAVINGS
We anecdotally know that TCCP also saves Education Partners time in task
redundancy & confusion
 Currently no school has ALL of their clinical experiences run through TCCP (like clinical
partners do) which make evaluation difficult
Education Programs do report significant efficiencies when
 Working with many clinical sites in the partnership
 Keeping track of up-to-date onboarding policies
TCCP SOFTWARE APPLICATIONS
StudentLink: Pre-licensure – assists scheduling/tracking pre-licensure nursing, surg tech, rehab, ma
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Developed and maintained by TCCP for TCCP members
2013: helped place 14,000 clinical experiences
Intuitive and user-friendly
When appropriate, enhanced to further benefit TCCP members
StudentLink: Advanced Practice Professionals – assists scheduling/tracking NP and PA and others
 Developed and maintained by TCCP for TCCP members
 Used to actively schedule students and to track students
 Currently in pilot stages, working to enhance based on TCCP needs
Student Passport – assists with collecting/organizing required information and documents plus
streamlining onboarding information
 In development; pilot Summer 2015 for Fall 2015 students in Duluth area
QUESTIONS?