Product End-of-Life Notice
End-of-Sale and End-of-Life Announcement for the
Cisco Emergency Responder 7.1
EOL8049
Cisco announces the end-of-sale and end-of-life dates for the Cisco Emergency
Responder 7.1. The last day to order the affected product(s) is June 20, 2012.
Customers with active service contracts will continue to receive support from the
Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be
available until the termination date of the contract, even if this date exceeds the Last
Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco Emergency Responder 7.1
Milestone
Definition
Date
End-of-Life
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
December 21, 2011
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product June 20, 2012
is no longer for sale after this date.
Last Ship Date:
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
September 18, 2012
End of SW Maintenance
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
June 20, 2013
End of New Service
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this
June 20, 2013
is the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
End of Service Contract
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
September 16, 2014
Last Date of Support:
App. SW
The last date to receive service and support for the product. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
June 30, 2015
HW = Hardware
Table 2.
OS SW = Operating System Software
App. SW = Application Software
Product Part Numbers Affected by This Announcement
End-of-Sale Product
Part Number
Product Description
Replacement Product
Part Number
Replacement Product
Description
Additional Information
KEY-ER7.X-100=
Emrgncy Rspndr 7.X Usr
Lcns 100 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
KEY-ER7.X-100=
Emrgncy Rspndr 7.X Usr
Lcns 100 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
KEY-ER7.X-10K=
Emrgncy Rspndr 7.X Usr
Lcns 10000 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
KEY-ER7.X-10K=
Emrgncy Rspndr 7.X Usr
Lcns 10000 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 1 of 4
End-of-Sale Product
Part Number
Product Description
Replacement Product
Part Number
Replacement Product
Description
Additional Information
KEY-ER7.X-1K=
Emrgncy Rspndr 7.X Usr
Lcns 1000 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
KEY-ER7.X-1K=
Emrgncy Rspndr 7.X Usr
Lcns 1000 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
KEY-ER7.X-500=
Emrgncy Rspndr 7.X Usr
Lcns 500 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
KEY-ER7.X-500=
Emrgncy Rspndr 7.X Usr
Lcns 500 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
KEY-ER7.X-5K=
Emrgncy Rspndr 7.X Usr
Lcns 5000 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
KEY-ER7.X-5K=
Emrgncy Rspndr 7.X Usr
Lcns 5000 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
L-KEY-ER7.X-100=
Emrgncy Rspndr 7.X Usr
Lcns 100 Phns eDlvr
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
L-KEY-ER7.X-100=
Emrgncy Rspndr 7.X Usr
Lcns 100 Phns eDlvr
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
L-KEY-ER7.X-10K=
Emrgncy Rspndr 7.X Usr
Lcns 10000 Phns eDlvr
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
L-KEY-ER7.X-10K=
Emrgncy Rspndr 7.X Usr
Lcns 10000 Phns eDlvr
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
L-KEY-ER7.X-1K=
Emrgncy Rspndr 7.X Usr
Lcns 1000 Phns eDlvr
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
L-KEY-ER7.X-1K=
Emrgncy Rspndr 7.X Usr
Lcns 1000 Phns eDlvr
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
L-KEY-ER7.X-500=
Emrgncy Rspndr 7.X Usr
Lcns 500 Phns eDlvr
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
L-KEY-ER7.X-500=
Emrgncy Rspndr 7.X Usr
Lcns 500 Phns eDlvr
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
L-KEY-ER7.X-5K=
Emrgncy Rspndr 7.X Usr
Lcns 5000 Phns eDlvr
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
L-KEY-ER7.X-5K=
Emrgncy Rspndr 7.X Usr
Lcns 5000 Phns eDlvr
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
SW-ER-7.0-NFR-K9
Emrgncy Rspndr 7.0 Sw
Demo Not For Resale
There is currently no
replacement product
available for this product.
-
-
SW-ER-7.1-7816-K9=
Emrgncy Rspndr 7.1 Sw Fr
7816 Svr Wth 7.X Usr Lcns
100 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
SW-ER-7.1-7816-K9=
Emrgncy Rspndr 7.1 Sw Fr
7816 Svr Wth 7.X Usr Lcns
100 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
SW-ER-7.1-7825-K9=
Emrgncy Rspndr 7.1 Sw Fr
7825 Svr Wth 7.X Usr Lcns
100 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
SW-ER-7.1-7825-K9=
Emrgncy Rspndr 7.1 Sw Fr
7825 Svr Wth 7.X Usr Lcns
100 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
SW-ER-7.1-7835-K9=
Emrgncy Rspndr 7.1 Sw Fr
7835 Svr Wth 7.X Usr Lcns
100 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
SW-ER-7.1-7835-K9=
Emrgncy Rspndr 7.1 Sw Fr
7835 Svr Wth 7.X Usr Lcns
100 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
SW-ER-7.1-7845-K9=
Emrgncy Rspndr 7.1 Sw Fr
7845 Svr Wth 7.X Usr Lcns
100 Phns
EMRGNCY-RSPNDR
EMRGNCY RSPNDR
-
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 2 of 4
End-of-Sale Product
Part Number
Product Description
Replacement Product
Part Number
Replacement Product
Description
Additional Information
SW-ER-7.1-7845-K9=
Emrgncy Rspndr 7.1 Sw Fr
7845 Svr Wth 7.X Usr Lcns
100 Phns
R-EMRGNCY-RSPNDR
EMRGNCY RSPNDR ESD
-
SW-ER-7.1-NFR-K9
Emrgncy Rspndr 7.1 Sw
Demo Not For Resale
There is currently no
replacement product
available for this product.
-
-
Product Migration Options
Customers are encouraged to migrate to the Cisco Emergency Responder 8.6. Information about this product can
be found at: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps842/data_sheet_c78688080.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in
eligible products and receive credit toward the purchase of new Cisco equipment. For more information about
Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find
additional TMP information on Partner Central at
http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Emergency Responder 7.1 through the Cisco Certified
Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries
on a first-come, first-served basis until the Last Date of Support has been reached. For information about the
Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have
reached their end of useful life. The program is open to all business users of Cisco equipment and its associated
brands and subsidiaries. For more information, go to:
http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco Emergency Responder 8.6, visit
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps842/data_sheet_c78-688080.html, or
contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to
help customers understand the content described in the English version. This translation is the result of a
commercially reasonable effort; however, if there are discrepancies between the English version and the
translated document, please refer to the English version, which is considered authoritative.
Printed in USA
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
C51-695271-00
12/11
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