HealthPartners / Group Health Plan, Inc. General Info Disclaimers HEDIS 2013 (Reporting Year 2012) Page Data Last Refreshed: 11/15/2013 2 Effectiveness of Care Measures Code Effectiveness of Care Measures Code Prevention and Screening Page Medication Management Page 26 MPM Annual Monitoring for Patients on Persistent Medications 48 ABA Adult BMI Assessment 3 27 MRP Medication Reconciliation Post Discharge 53 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 54 CIS Childhood Immunization Status 6 Use of High Risk Medications in the Elderly 56 IMA Immunizations for Adolescents 10 28 29 DAE Access / Availability of Care Measures BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 30 AAP Adult's Access to Preventive/Ambulatory Health Services 58 COL Colorectal Cancer Screening 14 31 CAP Children's and Adolescents' Access to Primary Care Practitioners 63 CHL Chlamydia Screening in Women 15 32 GSO Glaucoma Screening in Older Adults 17 33 PPC LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 Use of Appropriate Medications for People with Asthma 24 ASM Cardiovascular IET Page Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 70 Use of Services Measures 0 Code Page 34 W15 Well Child Visits in the First 15 Months of Life 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 36 AWC 72 Ambulatory Care 76 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 IAD Identification of Alcohol and Other Drug Services 86 37 AMB CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 Persistence of Beta Blocker Treatment After Heart Attack 30 41 PCR Plan All-Cause Readmissions PBH Diabetes CDC Comprehensive Diabetes Care 31 Musculoskeletal ART OMW 0 Code 99 Enrollment by Product Line (Age & Sex) 101 43 ENP Osteoporosis Management in Women Who had a Fracture 37 43 Behavioral Health Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 Page Board Certification 36 AMM Health Plan Descriptive Information Measures 42 BCR Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis HEDIS 2013 (Reporting Year 2012) 96 41 DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2013 (Reporting Year 2012) Page 2 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Adult BMI Assessment Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Number of Records Excluded Because of Valid Data Errors Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Medicare Advantage MHCP-MC 2012 H 245752 2011 H 7413 66519 4568 27.07% 250 5.00% 263 69 26.24% NR NR 61.62% 240 5.00% 252 162 64.29% 0 0 Number of administrative data records excluded 0 0 Number of medical record data records excluded 0 0 0 0 0 250 66 148 85.60% 81.05% 90.15% 0 240 156 52 86.67% 82.16% 91.18% Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) NR NR NR Page 3 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Counseling for Nutrition BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS General Measure Data Ages 3-11 Ages 12-17 Total 2012 H General Measure Data Ages 3-11 Ages 12-17 Counseling for Physical Activity Total 2012 H General Measure Data Total 47556 31959 79515 47566 31959 79525 47566 31959 79525 8832 18.57% 6081 19.03% 14913 18.75% 206 0.43% 266 0.83% 472 0.59% 20 0.04% 13 0.04% 33 0.04% 0 0.00% 0 0.00% 0 0.00% 250 0 130 52.00% 45.61% 58.39% 161 0 70 43.48% 35.51% 51.45% 411 0 200 48.66% 43.71% 53.62% 411 5.00% 432 411 5.00% 432 44 10.19% 38 8.80% 82 18.98% 411 5.00% 432 1 0.23% 1 0.23% 2 0.46% 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 HEDIS 2013 (Reporting Year 2012) Ages 1217 2012 H Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Ages 3-11 250 40 152 76.80% 71.37% 82.23% 161 36 76 69.57% 62.15% 76.98% 411 76 228 73.97% 69.60% 78.33% 250 1 150 60.40% 54.14% 66.66% 161 1 65 40.99% 33.09% 48.90% 411 2 215 52.80% 47.85% 57.75% Page 4 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2011 H General Measure Data Ages 3-11 Ages 12-17 Counseling for Physical Activity Total 2011 H General Measure Data Total 7564 3859 11423 7564 3859 11423 7564 3859 11423 3715 49.11% 1931 50.04% 5646 49.43% 53 0.70% 91 2.36% 144 1.26% 0 0.00% 1 0.03% 1 0.01% 0 0.00% 0 0.00% 0 0.00% 257 0 127 49.42% 43.11% 55.72% 135 0 71 52.59% 43.80% 61.39% 392 0 198 50.51% 45.43% 55.59% 392 5.00% 412 392 5.00% 412 138 33.50% 72 17.48% 210 50.97% 392 5.00% 412 2 0.49% 2 0.49% 4 0.97% 0 0 0 Number of administrative data records excluded 1 1 1 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 1 1 1 HEDIS 2013 (Reporting Year 2012) Ages 1217 2011 H Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Ages 3-11 257 129 79 80.93% 75.94% 85.93% 135 70 37 79.26% 72.05% 86.47% 392 199 116 80.36% 76.30% 84.42% 257 2 164 64.59% 58.55% 70.63% 135 2 65 49.63% 40.82% 58.43% 392 4 229 59.44% 54.45% 64.43% Page 5 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) HiB Hepatitis B VZV Influenza 4335 85.40% 4636 91.33% 4687 92.34% 4705 92.69% 4276 84.24% 4586 90.35% 4303 84.77% 4192 82.58% 3896 76.75% 3698 72.85% 371 85.88% 398 92.13% 406 93.98% 402 93.06% 369 85.42% 393 90.97% 376 87.04% 346 80.09% 326 75.46% 311 71.99% 355 381 388 384 352 375 360 330 310 298 10 88.81% 85.64% 91.98% 9 94.89% 92.64% 97.14% 3 95.13% 92.93% 97.34% 8 95.38% 93.23% 97.53% 28 92.46% 89.78% 95.13% 4 92.21% 89.50% 94.93% 15 91.24% 88.39% 94.10% 3 81.02% 77.11% 84.93% 20 80.29% 76.32% 84.26% 6 73.97% 69.60% 78.33% 0 Number of medical data records excluded Numerator Events by Medical Record MMR 411 5.00% 432 0 Numerator Events by administrative Data IPV 2012 H 5076 Number of administrative data records excluded Denominator Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 411 Page 6 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 4335 85.40% 3829 75.43% 3699 72.87% 3395 66.88% 3238 63.79% 3062 60.32% 3022 59.54% 2876 56.66% 2740 53.98% 2589 51.00% 371 85.88% 332 76.85% 320 74.07% 286 66.20% 275 63.66% 261 60.42% 256 59.26% 243 56.25% 233 53.94% 221 51.16% 355 317 305 272 261 249 243 231 221 209 10 88.81% 85.64% 91.98% 27 83.70% 80.01% 87.39% 34 82.48% 78.69% 86.28% 30 73.48% 69.09% 77.87% 35 72.02% 67.56% 76.48% 31 68.13% 63.50% 72.75% 34 67.40% 62.74% 72.05% 27 62.77% 57.98% 67.57% 29 60.83% 55.99% 65.67% 29 57.91% 53.01% 62.80% 0 Number of medical data records excluded Numerator Events by Medical Record Combo 3 411 5.00% 432 0 Numerator Events by administrative Data Combo 2 2012 H 5076 Number of administrative data records excluded Denominator DTaP 411 Page 7 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 HEDIS 2013 (Reporting Year 2012) HiB Hepatitis B VZV Influenza 872 80.82% 985 91.29% 993 92.03% 985 91.29% 944 87.49% 966 89.53% 864 80.07% 489 45.32% 771 71.46% 666 61.72% 351 81.25% 394 91.20% 398 92.13% 395 91.44% 380 87.96% 387 89.58% 352 81.48% 205 47.45% 321 74.31% 276 63.89% 335 19 86.13% 82.67% 89.59% 376 20 96.35% 94.42% 98.28% 381 1 92.94% 90.35% 95.54% 377 19 96.35% 94.42% 98.28% 363 25 94.40% 92.06% 96.75% 371 1 90.51% 87.56% 93.47% 338 19 86.86% 83.47% 90.25% 196 1 47.93% 42.98% 52.88% 304 21 79.08% 75.02% 83.13% 265 1 64.72% 59.98% 69.46% 0 Number of medical data records excluded Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval MMR 411 0.05 432 0 Numerator Events by administrative Data IPV 2011 H 1079 Number of administrative data records excluded Denominator Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 411 Page 8 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 HEDIS 2013 (Reporting Year 2012) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 872 80.82% 791 73.31% 772 71.55% 433 40.13% 645 59.78% 562 52.09% 381 35.31% 346 32.07% 491 45.51% 312 28.92% 351 81.25% 327 75.69% 321 74.31% 183 42.36% 277 64.12% 245 56.71% 164 37.96% 151 34.95% 214 49.54% 136 31.48% 335 19 86.13% 82.67% 89.59% 313 26 82.48% 78.69% 86.28% 307 27 81.27% 77.37% 85.16% 174 13 45.50% 40.56% 50.43% 263 27 70.56% 66.03% 75.09% 236 14 60.83% 55.99% 65.67% 155 14 41.12% 36.24% 46.00% 144 8 36.98% 32.19% 41.77% 205 18 54.26% 49.32% 59.20% 129 10 33.82% 29.12% 38.52% 0 Number of medical data records excluded Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Combo 3 411 0.05 432 0 Numerator Events by administrative Data Combo 2 2011 H 1079 Number of administrative data records excluded Denominator DTaP 411 Page 9 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Nov 15, 2013 2:08 PM Immunizations for Adolescents Commercial Commercial Data Elements Measurement Year General Measure Data H Eligible Member Population 6223 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Combo 1 3971 5548 3919 63.81% 89.15% 62.98% 269 64.35% 374 89.47% 263 62.92% 258 4 358 7 252 5 398 5.00% 418 Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Tdap 2012 Data Collection Methodology Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Meningococcal 0 398 65.83% 91.71% 64.57% Lower 95% Confidence Interval 61.04% 88.87% 59.75% Upper 95% Confidence Interval 70.61% 94.54% 69.40% HEDIS 2013 (Reporting Year 2012) Page 10 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Nov 15, 2013 2:08 PM Immunizations for Adolescents Commercial Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data Measurement Year 2012 Data Collection Methodology H Eligible Member Population 841 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2013 (Reporting Year 2012) Tdap Combo 1 567 755 552 67.42% 89.77% 65.64% 277 68.56% 362 89.60% 270 66.83% 262 1 68.49% 63.71% 73.27% 346 2 90.63% 87.58% 93.67% 257 2 67.45% 62.63% 72.26% 384 5.00% 404 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Meningococcal 0 384 Page 11 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial 2012 A 84633 63470 74.99% 74.70% 75.29% Medicare Advantage NR NR NR MSHO 2012 A 207 135 65.22% 58.49% 71.95% SNBC MHCP-MC NR NR NR 2012 A 2103 1361 64.72% 62.65% 66.78% Page 12 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial 2012 A 104732 MHCP-MC 2012 H 10287 6838 NR NR 66.47% 219 10.00% 241 151 62.66% 0 0 7 0 81165 77.50% 77.24% 77.75% 7 219 144 13 71.69% 65.49% 77.88% Page 13 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Colorectal Cancer Screening Data Last Refreshed: Nov 15, 2013 2:08 PM Data Elements Measurement Year Data collection methodology (administrative or hybrid) Eligible population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) Commercial Medicare Advantage MSHO 2011 H 99415 2012 H 996 57326 592 57.66% 354 0.05 372 193 51.88% 0 0 0 0 0 354 183 62 69.21% 64.26% 74.16% NR NR NR NR NR 59.44% 403 5.00% 424 237 55.90% 0 2 0 0 2 403 232 13 60.79% 55.90% 65.68% SNBC NR NR NR NR NR Page 14 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Chlamydia Screening in Women Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 16-20 Ages 21-24 Total 7924 3569 45.04% 43.94% 46.14% 9053 5116 56.51% 55.48% 57.54% 16977 8685 51.16% 50.40% 51.91% 2012 A Page 15 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Chlamydia Screening in Women Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 16-20 Ages 21-24 Total 1181 784 66.38% 63.65% 69.12% 890 666 74.83% 71.92% 77.74% 2071 1450 70.01% 68.02% 72.01% 2012 A Page 16 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage NR NR NR MSHO 2012 A 2136 1715 80.29% 78.58% 82.00% Page 17 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Nov 15, 2013 2:08 PM Lead Screening in Children Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Commercial 2012 A 5076 MHCP-MC 2012 A 1035 NR NR NR NR Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 3574 954 70.41% 92.17% Lower 95% Confidence Interval 69.14% 90.49% Upper 95% Confidence Interval 71.68% 93.86% HEDIS 2013 (Reporting Year 2012) Page 18 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Nov 15, 2013 2:08 PM Care for Older Adults MSHO Advance Care Planning Medication Review Functional Status Assessment Pain Screening 1203 0 1074 0 45.69% 0.00% 40.79% 0.00% 90 41.28% 0 0.00% 80 36.70% 0 0.00% 87 105 92.75% 0 199 96.14% 74 115 91.30% 0 169 81.64% Lower 95% Confidence Interval 88.98% 93.27% 87.22% 76.13% Upper 95% Confidence Interval 96.53% 99.00% 95.38% 87.16% Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) General Measure Data 2012 H 2633 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate HEDIS 2013 (Reporting Year 2012) 207 5.00% 218 0 0 0 207 Page 19 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 20 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Systemic corticosteroid Bronchodilator 38 77.55% 64.85% 90.25% 44 89.80% 80.30% 99.29% 2012 A 49 Page 21 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 22 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Medicare Advantage NR NR NR Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO SNBC 2012 A 53 14 26.42% 13.60% 39.23% NR NR NR Page 23 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Appropriate Medications for People with Asthma Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Number of required exclusions Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 5-11 Ages 12-18 Ages 19-50 Ages 51-64 Total 607 586 38 96.54% 95.00% 98.08% 507 472 30 93.10% 90.79% 95.40% 1929 1751 191 90.77% 89.45% 92.09% 1285 1221 549 95.02% 93.79% 96.25% 4328 4030 808 93.11% 92.35% 93.88% 2012 A ` Page 24 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Appropriate Medications for People with Asthma Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Number of required exclusions Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 5-11 Ages 12-18 Ages 19-50 Ages 51-64 Total 202 187 10 92.57% 88.71% 96.44% 121 99 8 81.82% 74.53% 89.10% 211 173 54 81.99% 76.57% 87.41% 52 37 52 71.15% 57.88% 84.43% 586 496 124 84.64% 81.64% 87.65% 2012 A Page 25 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 3177 85.47% 947 25.48% 294 85.22% 92 26.67% 286 11 90.55% 87.23% 93.87% 91 151 73.78% 68.87% 78.69% 2012 H 3717 328 5.00% 345 1 0 1 328 Page 26 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 75 81.52% 48 52.17% 75 81.52% 48 52.17% 73 3 82.61% 74.32% 90.90% 48 10 63.04% 52.64% 73.45% 2012 H 92 92 0.00% 92 0 0 0 92 Page 28 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Controlling High Blood Pressure Data Last Refreshed: Nov 15, 2013 2:08 PM Data Elements Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Commercial Medicare Advantage MSHO SNBC MHCP-MC 2012 H 30924 2012 H 962 2012 H 2083 0 0 0 0.00% 270 5.00% 284 0 0.00% NR NR 0.00% 279 5.00% 293 0 0.00% NR NR 0.00% 321 5.00% 338 0 0.00% 0 0 0 Number of records excluded because of false positive diagnoses 0 0 0 Number of administrative data records excluded 4 13 8 Number of medical record data records excluded 2 1 1 0 0 0 6 270 0 215 79.63% 74.64% 84.62% 14 279 0 203 72.76% 67.36% 78.16% 9 321 0 226 70.40% 65.26% 75.55% Number of employee/dependent medical records excluded Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR Page 29 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Persistence of Beta Blocker Treatment After Heart Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Commercial Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage MSHO SNBC MHCP-MC 2012 A 207 2012 A 6 2012 A 18 187 6 17 90.34% 86.07% 94.60% NR NR NR NA NA NA NR NR NR NA NA NA Page 30 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2012 H 17092 2012 H 17092 2012 H 13210 15786 92.36% 548 10% 603 560 92.87% 12795 74.86% 548 10% 603 462 76.62% Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2012 H 17092 2011 H 16828 2012 H 17092 2012 H 17092 2012 H 17092 2012 H 17092 2012 H 17092 1717 13.00% 548 10% 464 50 10.78% 3689 21.58% 548 10% 603 121 20.07% 9281 55.15% 548 10% 603 329 54.56% 14801 86.60% 548 10% 603 523 86.73% 3501 20.48% 548 10% 603 115 19.07% 13785 80.65% 548 10% 603 489 81.09% 4492 26.28% 548 10% 603 151 25.04% 3129 18.31% 548 10% 603 104 17.25% 3 3 3 3 7 3 3 3 3 3 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 3 548 109 279 70.80% 66.90% 74.70% 7 548 303 58 65.88% 61.81% 69.94% 3 548 478 24 91.61% 89.19% 94.02% 3 548 110 232 62.41% 58.26% 66.56% 3 548 447 36 88.14% 85.34% 90.94% 3 548 113 347 83.94% 80.78% 87.11% 3 548 75 270 62.96% 58.82% 67.09% Number of HbA1c < 7 required administrative data records excluded Number of HbA1c < 7 required medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) 139 20 3 548 511 18 96.53% 94.91% 98.16% 3 548 86 11 17.70% 14.41% 20.99% 0 444 48 144 43.24% 38.52% 47.96% Page 31 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 32 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2012 H 467 2012 H 467 436 93.36% 371 10% 409 381 93.15% 232 49.68% 371 10% 409 203 49.63% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2012 H 467 2012 H 467 2012 H 467 2012 H 467 2012 H 467 2012 H 467 2012 H 467 203 43.47% 371 10% 409 177 43.28% 333 71.31% 371 10% 409 290 70.90% 396 84.80% 371 10% 409 345 84.35% 200 42.83% 371 10% 409 173 42.30% 415 88.87% 371 10% 409 364 89.00% 218 46.68% 371 10% 409 194 47.43% 192 41.11% 371 10% 409 169 41.32% 1 1 1 1 1 1 1 1 1 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 1 371 346 11 96.23% 94.15% 98.30% 1 371 36 3 10.51% 7.26% 13.77% 1 371 160 129 77.90% 73.54% 82.25% 1 371 251 39 78.17% 73.83% 82.51% 1 371 315 13 88.41% 85.02% 91.80% 1 371 158 106 71.16% 66.41% 75.90% 1 371 329 3 89.49% 86.23% 92.74% 1 371 160 131 78.44% 74.12% 82.76% 1 371 138 113 67.65% 62.76% 72.55% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) NR NR NR Page 33 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 34 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2011 H 1145 2011 H 1145 2011 H 1019 1053 91.97% 548 10% 603 553 91.71% 662 57.82% 548 10% 603 353 58.54% 22 Eye Exam 2011 H 1145 2011 H 1145 2011 H 1145 2011 H 1145 2011 H 1145 2011 H 1145 2011 H 1145 210 20.61% 548 10% 533 106 19.89% 365 31.88% 548 10% 603 192 31.84% 650 56.77% 548 10% 603 337 55.89% 939 82.01% 548 10% 603 488 80.93% 312 27.25% 548 10% 603 150 24.88% 958 83.67% 548 10% 603 504 83.58% 582 50.83% 548 10% 603 305 50.58% 460 40.17% 548 10% 603 248 41.13% 22 0 22 22 22 22 22 22 22 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 22 548 173 150 58.94% 54.73% 63.15% 22 548 313 73 70.44% 66.53% 74.35% 22 548 453 16 85.58% 82.55% 88.62% 22 548 145 138 51.64% 47.37% 55.92% 22 548 469 11 87.59% 84.74% 90.44% 22 548 269 173 80.66% 77.26% 84.06% 22 548 221 126 63.32% 59.19% 67.45% 70 Number of Hybrid required exclusions HEDIS 2013 (Reporting Year 2012) Blood Pressure <140/80 mm Hg LDL-C Level <100 mg/dL Number of Administrative required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg LDL-C Screening 36 22 548 510 5 93.98% 91.90% 96.06% 22 548 137 6 26.09% 22.33% 29.86% 106 497 96 91 37.63% 33.27% 41.99% Page 35 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage NR NR NR Page 36 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Medicare Advantage NR NR NR Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO 2012 A 46 4 8.70% 0.00% 17.93% Page 37 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2012 A 3814 3036 79.60% 78.31% 80.89% 2417 63.37% 61.83% 64.91% Page 38 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment NR NR NR NR NR NR Page 39 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2012 A 43 27 62.79% 47.18% 78.40% 21 48.84% 32.73% 64.94% Page 40 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment NR NR NR NR NR NR Page 41 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2012 A 712 384 53.93% 50.20% 57.66% 286 40.17% 36.50% 43.84% Page 42 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation Phase Continuation and Maintenance Phase 827 381 46.07% 42.61% 49.53% 294 152 51.70% 45.82% 57.58% 2012 A Page 43 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation Phase Continuation and Maintenance Phase 236 115 48.73% 42.14% 55.32% 58 35 60.34% 46.89% 73.80% 2012 A Page 44 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data 30 Days 7 Days 4 NA NA NA 1 NA NA NA 2012 A 5 Page 46 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 47 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 23102 19403 83.99% 83.51% 84.46% 259 222 85.71% 81.26% 90.17% 18715 15650 83.62% 83.09% 84.16% 967 674 69.70% 66.75% 72.65% 43043 35949 83.52% 83.17% 83.87% 2012 A Page 48 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 975 926 94.97% 93.55% 96.40% 57 55 96.49% 90.84% 100.00% 897 862 96.10% 94.78% 97.42% 129 111 86.05% 79.68% 92.41% 2058 1954 94.95% 93.98% 95.92% 2012 A Page 50 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1386 1226 88.46% 86.74% 90.17% 11 8 NA NA NA 1169 1034 88.45% 86.58% 90.33% 148 112 75.68% 68.43% 82.93% 2714 2380 87.69% 86.44% 88.95% 2012 A Page 52 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Medication Reconciliation Post Discharge Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO 2012 H 325 0 0.00% 229 5.00% 241 0 0.00% 0 0 0 229 0 181 79.04% 73.55% 84.53% Page 53 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data History of Falls + Dementia + Tricyclic Tricyclic Antidepressants, Antidepressants Antipsychotics or or Anticholinergic Sleep Agents Agents NR NR NR NR NR NR Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs Total NR NR NR NR NR NR Page 54 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data History of Falls + Dementia + Tricyclic Tricyclic Antidepressants, Antidepressants Antipsychotics or or Anticholinergic Sleep Agents Agents Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs Total 56 3 5.36% 0.00% 12.15% 818 148 18.09% 15.39% 20.79% 2012 A 195 31 15.90% 10.51% 21.29% 567 114 20.11% 16.72% 23.49% Page 55 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of High Risk Medications in the Elderly Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of High Risk Medications in the Elderly Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data 2012 A 2629 At least 1 Prescription At least 2 Prescriptions 520 19.78% 18.24% 21.32% 151 5.74% 4.84% 6.65% Page 57 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 100520 121446 8998 230964 95543 95.05% 94.91% 95.18% 117844 97.03% 96.94% 97.13% 8836 98.20% 97.92% 98.48% 222223 96.22% 96.14% 96.29% 2012 A Page 58 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 59 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 2660 2660 0 NA NA NA 0 NA NA NA 2614 98.27% 97.76% 98.78% 2614 98.27% 97.76% 98.78% 2012 A Page 60 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 12255 6583 46 18884 10709 87.38% 86.79% 87.98% 5850 88.87% 88.10% 89.63% 45 97.83% 92.52% 100.00% 16604 87.93% 87.46% 88.39% 2012 A Page 62 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 6007 5949 99.03% 98.78% 99.29% 30030 28003 93.25% 92.96% 93.54% 26726 24897 93.16% 92.85% 93.46% 47579 44080 92.65% 92.41% 92.88% 2012 A Page 63 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 1901 1867 98.21% 97.59% 98.83% 6165 5633 91.37% 90.66% 92.08% 3272 3003 91.78% 90.82% 92.74% 4402 4075 92.57% 91.79% 93.36% 2012 A Page 64 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2012 A 356 4508 4864 144 84 1644 723 40.45% 35.21% 45.69% 23.60% 19.04% 28.15% 36.47% 35.05% 37.88% 16.04% 14.96% 17.12% 1788 36.76% 35.39% 38.13% 807 16.59% 15.54% 17.65% Page 65 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2012 A 34 0 34 0 0 15 0 NA NA NA NA NA NA 44.12% 25.96% 62.28% 0.00% 0.00% 1.47% 15 44.12% 25.96% 62.28% 0 0.00% 0.00% 1.47% Page 67 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Total Engagement of AOD Treatment Initiation of AOD Treatment NR NR NR NR NR NR NR Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2012 A 169 2053 2222 68 48 747 331 40.24% 32.55% 47.93% 28.40% 21.31% 35.50% 36.39% 34.28% 38.49% 16.12% 14.51% 17.74% 815 36.68% 34.65% 38.71% 379 17.06% 15.47% 18.64% Page 69 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Prenatal and Postpartum Care Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) Timeliness of Prenatal Care 2012 H 6100 Postpartum Care 2012 H 6100 4851 3517 79.52% 229 5.00% 241 189 78.42% 57.66% 229 5.00% 241 132 54.77% 0 0 0 0 229 95 123 95.20% 92.21% 98.18% 0 0 229 95 101 85.59% 80.82% 90.36% Page 70 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Prenatal and Postpartum Care Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) Timeliness of Prenatal Care 2012 H 2321 Postpartum Care 2012 H 2321 1739 1215 74.92% 360 5.00% 378 272 71.96% 52.35% 360 5.00% 378 191 50.53% 0 0 0 0 360 150 183 92.50% 89.64% 95.36% 0 0 360 150 91 66.94% 61.95% 71.94% Page 71 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the First 15 Months of Life Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 23 25 28 81 164 474 4007 0.48% 0.27% 0.68% 0.52% 0.31% 0.73% 0.58% 0.36% 0.81% 1.69% 1.31% 2.06% 3.42% 2.89% 3.94% 9.87% 9.02% 10.72% 83.44% 82.38% 84.51% 2012 A 4802 Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 72 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the First 15 Months of Life Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 11 0.71% 26 1.68% 30 1.94% 82 5.30% 130 8.41% 272 17.59% 995 64.36% 3 0.85% 6 1.70% 11 3.13% 14 3.98% 25 7.10% 66 18.75% 227 64.49% 0 2 0.60% 0.00% 1.57% 0 4 1.19% 0.00% 2.51% 0 11 3.28% 1.23% 5.34% 0 9 2.69% 0.81% 4.57% 0 18 5.37% 2.81% 7.94% 0 49 14.63% 10.69% 18.56% 216 26 72.24% 67.29% 77.18% 2011 H 1546 335 5.00% 352 0 0 0 335 Page 73 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial 2012 A 24831 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors HEDIS 2013 (Reporting Year 2012) MHCP-MC 2011 H 4288 3132 NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Data Last Refreshed: Nov 15, 2013 2:08 PM 73.04% 260 5.00% 273 202 73.99% 0 0 18579 74.82% 74.28% 75.36% 0 260 192 15 79.62% 74.53% 84.70% Page 74 Use of Services HealthPartners / Group Health Plan, Inc. Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial 2012 A 70303 MHCP-MC 2011 H 7106 2802 NR NR 39.43% 407 5.00% 428 167 39.02% 0 0 25296 35.98% 35.63% 36.34% 0 407 158 56 52.58% 47.61% 57.55% Page 75 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 76037 753652 909685 2238642 1968699 104112 18440 7555 0 6076822 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 66821 221181 205271 544018 707957 64936 20497 8129 0 1838810 HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months 878.80 293.48 225.65 243.01 359.61 623.71 1111.55 1075.98 302.59 Emergency Room Visits Visits 1988 10363 10390 26832 20963 1841 717 413 0 73507 Visits/ 1,000 Member Months 26.15 13.75 11.42 11.99 10.65 17.68 38.88 54.67 12.10 Page 76 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 77 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 2 15166 12557 8699 0 36424 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 2 12713 10664 7693 0 31072 HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months NA NA NA NA 1000.00 838.26 849.25 884.35 853.06 Emergency Room Visits Visits 0 0 0 0 0 552 511 283 0 1346 Visits/ 1,000 Member Months NA NA NA NA 0.00 36.40 40.69 32.53 36.95 Page 78 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 79 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 40086 246371 200773 328659 134304 523 106 30 0 950852 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 27828 67117 46063 129142 67638 314 73 14 0 338189 HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months 694.21 272.42 229.43 392.94 503.62 600.38 688.68 466.67 355.67 Emergency Room Visits Visits 3643 10770 5746 20949 5304 4 5 0 0 46421 Visits/ 1,000 Member Months 90.88 43.71 28.62 63.74 39.49 7.65 47.17 0.00 48.82 Page 80 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Nov 15, 2013 2:08 PM Member Months 76037 753652 909685 2238642 1968699 104112 18440 7555 0 6076822 Discharges Discharges / 1,000 Member Months 677 910 1150 11035 10986 1402 558 267 0 26985 8.90 1.21 1.26 4.93 5.58 13.47 30.26 35.34 561 687 585 2028 4880 675 356 215 0 9987 7.38 0.91 0.64 0.91 2.48 6.48 19.31 28.46 113 223 416 2052 6092 727 202 52 0 9877 1.49 0.30 0.46 0.92 3.09 6.98 10.95 6.88 149 6955 14 0 7118 0.16 3.11 0.01 HEDIS 2013 (Reporting Year 2012) 4.44 1.64 1.63 1.39 Days Days / 1,000 Member Months 4018 2726 4011 30456 37911 5792 2312 1112 0 88338 52.84 3.62 4.41 13.60 19.26 55.63 125.38 147.19 2605 1827 1956 6396 16614 2639 1308 860 0 34205 34.26 2.42 2.15 2.86 8.44 25.35 70.93 113.83 1410 899 1616 6085 21263 3153 1004 252 0 35682 18.54 1.19 1.78 2.72 10.80 30.28 54.45 33.36 439 17975 34 0 18448 0.48 8.03 0.02 14.54 5.63 5.87 3.61 Average Length of Stay 5.94 3.00 3.49 2.76 3.45 4.13 4.14 4.16 NA 3.27 4.64 2.66 3.34 3.15 3.40 3.91 3.67 4.00 NA 3.42 12.48 4.03 3.88 2.97 3.49 4.34 4.97 4.85 NA 3.61 2.95 2.58 2.43 NA 2.59 Page 81 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 82 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Nov 15, 2013 2:08 PM Member Months 0 0 0 0 2 15166 12557 8699 0 36424 Discharges Discharges / 1,000 Member Months 0 0 0 0 0 452 408 313 0 1173 NA NA NA NA 0.00 29.80 32.49 35.98 0 0 0 0 0 340 342 286 0 968 NA NA NA NA 0.00 22.42 27.24 32.88 0 0 0 0 0 112 66 27 0 205 NA NA NA NA 0.00 7.38 5.26 3.10 0 0 0 0 0 NA NA 0.00 HEDIS 2013 (Reporting Year 2012) 32.20 26.58 5.63 0.00 Days Days / 1,000 Member Months 0 0 0 0 0 2071 1832 1242 0 5145 NA NA NA NA 0.00 136.56 145.89 142.78 0 0 0 0 0 1337 1411 1086 0 3834 NA NA NA NA 0.00 88.16 112.37 124.84 0 0 0 0 0 734 421 156 0 1311 NA NA NA NA 0.00 48.40 33.53 17.93 0 0 0 0 0 NA NA 0.00 141.25 105.26 35.99 0.00 Average Length of Stay NA NA NA NA NA 4.58 4.49 3.97 NA 4.39 NA NA NA NA NA 3.93 4.13 3.80 NA 3.96 NA NA NA NA NA 6.55 6.38 5.78 NA 6.40 NA NA NA NA NA Page 83 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Nov 15, 2013 2:08 PM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 40086 1-9 246371 10-19 200773 20-44 328659 45-64 134304 65-74 523 75-84 106 85+ 30 Unknown 0 950852 Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 362 383 521 4624 1293 5 0 0 0 7188 9.03 1.55 2.59 14.07 9.63 9.56 0.00 0.00 320 317 183 1048 740 3 0 0 0 2611 7.98 1.29 0.91 3.19 5.51 5.74 0.00 0.00 42 66 75 577 549 2 0 0 0 1311 1.05 0.27 0.37 1.76 4.09 3.82 0.00 0.00 263 2999 4 0 3266 1.31 9.12 0.03 HEDIS 2013 (Reporting Year 2012) 7.56 2.75 1.38 4.92 Days Days / 1,000 Member Months 1940 1013 1697 13090 4794 47 0 0 0 22581 48.40 4.11 8.45 39.83 35.70 89.87 0.00 0.00 1463 865 701 3098 2557 4 0 0 0 8688 36.50 3.51 3.49 9.43 19.04 7.65 0.00 0.00 477 148 338 2213 2218 43 0 0 0 5437 11.90 0.60 1.68 6.73 16.51 82.22 0.00 0.00 658 7779 19 0 8456 3.28 23.67 0.14 23.75 9.14 5.72 12.74 Average Length of Stay 5.36 2.64 3.26 2.83 3.71 9.40 NA NA NA 3.14 4.57 2.73 3.83 2.96 3.46 1.33 NA NA NA 3.33 11.36 2.24 4.51 3.84 4.04 21.50 NA NA NA 4.15 2.50 2.59 4.75 NA 2.59 Page 85 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 558982 235993 325987 391529 1369831 68331 0 2950653 Female 532830 222623 320710 464601 1523629 61776 0 3126169 Total 1091812 458616 646697 856130 2893460 130107 0 6076822 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 16 10 26 470 235 705 1222 637 1859 791 510 1301 2446 1686 4132 119 57 176 0 0 0 5064 3135 8199 HEDIS 2013 (Reporting Year 2012) Male 558982 235993 325987 391529 1369831 68331 0 2950653 Female 532830 222623 320710 464601 1523629 61776 0 3126169 Total 1091812 458616 646697 856130 2893460 130107 0 6076822 Intensive Outpatient/Partial Hospitalization Inpatient Percent 0.03% 0.02% 0.03% 2.39% 1.27% 1.84% 4.50% 2.38% 3.45% 2.42% 1.32% 1.82% 2.14% 1.33% 1.71% 2.09% 1.11% 1.62% NA NA NA 2.06% 1.20% 1.62% Number 7 5 12 122 84 206 385 200 585 206 116 322 697 446 1143 59 27 86 0 0 0 1476 878 2354 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 558982 532830 1091812 235993 222623 458616 325987 320710 646697 391529 464601 856130 1369831 1523629 2893460 68331 61776 130107 0 0 0 2950653 3126169 6076822 Percent 0.02% 0.01% 0.01% 0.62% 0.45% 0.54% 1.42% 0.75% 1.09% 0.63% 0.30% 0.45% 0.61% 0.35% 0.47% 1.04% 0.52% 0.79% NA NA NA 0.60% 0.34% 0.46% Number 0 0 0 22 22 44 60 33 93 28 19 47 58 51 109 1 1 2 0 0 0 169 126 295 Percent 0.00% 0.00% 0.00% 0.11% 0.12% 0.12% 0.22% 0.12% 0.17% 0.09% 0.05% 0.07% 0.05% 0.04% 0.05% 0.02% 0.02% 0.02% NA NA NA 0.07% 0.05% 0.06% Member Months (Outpatient/ED) Male 558982 235993 325987 391529 1369831 68331 0 2950653 Female 532830 222623 320710 464601 1523629 61776 0 3126169 Total 1091812 458616 646697 856130 2893460 130107 0 6076822 Outpatient/ED Number 12 5 17 419 187 606 1050 552 1602 701 446 1147 2057 1426 3483 80 36 116 0 0 0 4319 2652 6971 Percent 0.03% 0.01% 0.02% 2.13% 1.01% 1.59% 3.87% 2.07% 2.97% 2.15% 1.15% 1.61% 1.80% 1.12% 1.44% 1.40% 0.70% 1.07% NA NA NA 1.76% 1.02% 1.38% Page 86 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Female NR NR Total NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 87 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 1 11108 0 11109 Female 0 0 0 0 1 25314 0 25315 Member Months (Inpatient) Total 0 0 0 0 2 36422 0 36424 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 76 52 128 0 0 0 76 52 128 HEDIS 2013 (Reporting Year 2012) Male 0 0 0 0 1 11108 0 11109 Female 0 0 0 0 1 25314 0 25315 Total 0 0 0 0 2 36422 0 36424 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 8.21% 2.47% 4.22% NA NA NA 8.21% 2.46% 4.22% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 51 34 85 0 0 0 51 34 85 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 0 0 0 0 0 0 0 0 0 0 0 0 1 1 2 11108 25314 36422 0 0 0 11109 25315 36424 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 5.51% 1.61% 2.80% NA NA NA 5.51% 1.61% 2.80% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Member Months (Outpatient/ED) Male 0 0 0 0 1 11108 0 11109 Female 0 0 0 0 1 25314 0 25315 Total 0 0 0 0 2 36422 0 36424 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 35 20 55 0 0 0 35 20 55 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.78% 0.95% 1.81% NA NA NA 3.78% 0.95% 1.81% Page 88 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Male Female NR NR Total NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 178853 49886 39055 55139 111855 292 0 435080 Female 176197 50213 61539 99704 127752 367 0 515772 Total 355050 100099 100594 154843 239607 659 0 950852 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 16 15 31 261 177 438 505 451 956 1216 1072 2288 2042 1350 3392 0 0 0 0 0 0 4040 3065 7105 HEDIS 2013 (Reporting Year 2012) Total 355050 100099 100594 154843 239607 659 0 950852 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 178853 176197 355050 49886 50213 100099 39055 61539 100594 55139 99704 154843 111855 127752 239607 292 367 659 0 0 0 435080 515772 950852 Percent 0.06% 0.03% 0.04% 1.27% 1.17% 1.22% 4.06% 2.79% 3.28% 6.18% 3.13% 4.22% 5.85% 3.19% 4.43% 0.00% 0.00% 0.00% NA NA NA 2.82% 1.85% 2.30% Intensive Outpatient/Partial Hospitalization Percent Number 0 0.00% 1 0.01% 1 0.00% 18 0.43% 11 0.26% 29 0.35% 4 0.12% 6 0.12% 10 0.12% 18 0.39% 14 0.17% 32 0.25% 21 0.23% 25 0.23% 46 0.23% 0 0.00% 0 0.00% 0 0.00% 0 NA 0 NA 0 NA 61 0.17% 57 0.13% 118 0.15% Member Months (Inpatient) Male 178853 49886 39055 55139 111855 292 0 435080 Female 176197 50213 61539 99704 127752 367 0 515772 Inpatient Percent 0.11% 0.10% 0.10% 6.28% 4.23% 5.25% 15.52% 8.79% 11.40% 26.46% 12.90% 17.73% 21.91% 12.68% 16.99% 0.00% 0.00% 0.00% NA NA NA 11.14% 7.13% 8.97% Number 9 4 13 53 49 102 132 143 275 284 260 544 545 340 885 0 0 0 0 0 0 1023 796 1819 Member Months (Outpatient/ED) Male 178853 49886 39055 55139 111855 292 0 435080 Female 176197 50213 61539 99704 127752 367 0 515772 Total 355050 100099 100594 154843 239607 659 0 950852 Outpatient/ED Number 9 10 19 243 153 396 452 369 821 1104 962 2066 1837 1214 3051 0 0 0 0 0 0 3645 2708 6353 Percent 0.06% 0.07% 0.06% 5.85% 3.66% 4.75% 13.89% 7.20% 9.79% 24.03% 11.58% 16.01% 19.71% 11.40% 15.28% 0.00% 0.00% 0.00% NA NA NA 10.05% 6.30% 8.02% Page 90 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 558982 235993 2087347 68331 0 2950653 Female 532830 222623 2308940 61776 0 3126169 Total 1091812 458616 4396287 130107 0 6076822 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 3290 2145 5435 2525 2931 5456 12039 22608 34647 304 342 646 0 0 0 18158 28026 46184 HEDIS 2013 (Reporting Year 2012) Male 558982 235993 2087347 68331 0 2950653 Female 532830 222623 2308940 61776 0 3126169 Total 1091812 458616 4396287 130107 0 6076822 Intensive Outpatient/Partial Hospitalization Inpatient Percent 7.06% 4.83% 5.97% 12.84% 15.80% 14.28% 6.92% 11.75% 9.46% 5.34% 6.64% 5.96% NA NA NA 7.38% 10.76% 9.12% Number 38 18 56 157 225 382 396 578 974 11 12 23 0 0 0 602 833 1435 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 558982 532830 1091812 235993 222623 458616 2087347 2308940 4396287 68331 61776 130107 0 0 0 2950653 3126169 6076822 Percent 0.08% 0.04% 0.06% 0.80% 1.21% 1.00% 0.23% 0.30% 0.27% 0.19% 0.23% 0.21% NA NA NA 0.24% 0.32% 0.28% Number 219 135 354 215 292 507 398 883 1281 6 10 16 0 0 0 838 1320 2158 Percent 0.47% 0.30% 0.39% 1.09% 1.57% 1.33% 0.23% 0.46% 0.35% 0.11% 0.19% 0.15% NA NA NA 0.34% 0.51% 0.43% Member Months (Outpatient/ED) Male 558982 235993 2087347 68331 0 2950653 Total 1091812 458616 4396287 130107 0 6076822 Female 532830 222623 2308940 61776 0 3126169 Outpatient/ED Number 3217 2100 5317 2463 2848 5311 11838 22265 34103 293 336 629 0 0 0 17811 27549 45360 Percent 6.91% 4.73% 5.84% 12.52% 15.35% 13.90% 6.81% 11.57% 9.31% 5.15% 6.53% 5.80% NA NA NA 7.24% 10.57% 8.96% Page 91 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 1 11108 0 11109 Female 0 0 1 25314 0 25315 Member Months (Inpatient) Total 0 0 2 36422 0 36424 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 94 274 368 0 0 0 94 274 368 HEDIS 2013 (Reporting Year 2012) Male 0 0 1 11108 0 11109 Female 0 0 1 25314 0 25315 Total 0 0 2 36422 0 36424 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 10.15% 12.99% 12.12% NA NA NA 10.15% 12.99% 12.12% Number 0 0 0 0 0 0 0 0 0 16 37 53 0 0 0 16 37 53 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 0 0 0 0 0 0 1 1 2 11108 25314 36422 0 0 0 11109 25315 36424 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 1.73% 1.75% 1.75% NA NA NA 1.73% 1.75% 1.75% Number 0 0 0 0 0 0 0 0 0 4 14 18 0 0 0 4 14 18 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.43% 0.66% 0.59% NA NA NA 0.43% 0.66% 0.59% Member Months (Outpatient/ED) Male 0 0 1 11108 0 11109 Total 0 0 2 36422 0 36424 Female 0 0 1 25314 0 25315 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 79 237 316 0 0 0 79 237 316 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 8.53% 11.23% 10.41% NA NA NA 8.53% 11.23% 10.41% Page 93 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 2:08 PM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 178853 49886 206049 292 0 435080 Female 176197 50213 288995 367 0 515772 Total 355050 100099 495044 659 0 950852 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 1679 1150 2829 838 1089 1927 4005 6773 10778 2 3 5 0 0 0 6524 9015 15539 HEDIS 2013 (Reporting Year 2012) Male 178853 49886 206049 292 0 435080 Female 176197 50213 288995 367 0 515772 Total 355050 100099 495044 659 0 950852 Intensive Outpatient/Partial Hospitalization Inpatient Percent 11.27% 7.83% 9.56% 20.16% 26.03% 23.10% 23.32% 28.12% 26.13% 8.22% 9.81% 9.10% NA NA NA 17.99% 20.97% 19.61% Number 27 17 44 73 112 185 248 250 498 0 0 0 0 0 0 348 379 727 Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 178853 176197 355050 49886 50213 100099 206049 288995 495044 292 367 659 0 0 0 435080 515772 950852 Percent 0.18% 0.12% 0.15% 1.76% 2.68% 2.22% 1.44% 1.04% 1.21% 0.00% 0.00% 0.00% NA NA NA 0.96% 0.88% 0.92% Number 122 58 180 90 127 217 265 412 677 0 0 0 0 0 0 477 597 1074 Percent 0.82% 0.40% 0.61% 2.16% 3.04% 2.60% 1.54% 1.71% 1.64% 0.00% 0.00% 0.00% NA NA NA 1.32% 1.39% 1.36% Member Months (Outpatient/ED) Male 178853 49886 206049 292 0 435080 Female 176197 50213 288995 367 0 515772 Total 355050 100099 495044 659 0 950852 Outpatient/ED Number 1639 1131 2770 806 1044 1850 3849 6580 10429 2 3 5 0 0 0 6296 8758 15054 Percent 11.00% 7.70% 9.36% 19.39% 24.95% 22.18% 22.42% 27.32% 25.28% 8.22% 9.81% 9.10% NA NA NA 17.37% 20.38% 19.00% Page 95 Use of Services HealthPartners / Group Health Plan, Inc. Plan All-Cause Readmissions Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Total Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M F Total HEDIS 2013 (Reporting Year 2012) Page 96 Use of Services HealthPartners / Group Health Plan, Inc. Plan All-Cause Readmissions Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Total Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M F Total HEDIS 2013 (Reporting Year 2012) Page 97 Use of Services HealthPartners / Group Health Plan, Inc. Plan All-Cause Readmissions Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M Total HEDIS 2013 (Reporting Year 2012) Page 98 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Nov 15, 2013 2:08 PM Board Certification MSHO MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2013 (Reporting Year 2012) SNBC Number of Physicians in Active Board Certification Each Practice Area Percent Number NR NR NR NR Page 99 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Nov 15, 2013 2:08 PM Board Certification MSHO SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2013 (Reporting Year 2012) SNBC Number of Physicians in Active Board Certification Each Practice Area Percent Number NR NR NR NR Page 100 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Nov 15, 2013 2:08 PM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 39545 164541 221420 226148 143321 96811 Member Months Female 36492 157081 210610 215785 135485 92135 891786 30.22% 229176 181519 210010 207639 237092 847588 27.11% 228575 216050 248551 225178 254852 1065436 36.11% 250091 268246 233610 173153 1173206 37.53% 276831 300490 269586 196692 925100 31.35% 44318 12691 5314 3215 2008 785 1043599 33.38% 37091 10012 5697 4214 3143 1619 68331 2.32% 0 2950653 61776 1.98% 0 3126169 HEDIS 2013 (Reporting Year 2012) Total 76037 321622 432030 441933 278806 188946 1739374 28.62% 457751 397569 458561 432817 491944 2238642 36.84% 526922 568736 503196 369845 1968699 32.40% 81409 22703 11011 7429 5151 2404 130107 2.14% 0 6076822 Page 101 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Nov 15, 2013 2:08 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 102 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Nov 15, 2013 2:08 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 1 0 0.00% 0 0 0 1 1 0.01% 2792 2717 2375 1765 804 655 1 0.00% 4270 5387 4543 3874 3786 3454 11108 99.99% 0 11109 25314 100.00% 0 25315 HEDIS 2013 (Reporting Year 2012) Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 2 2 0.01% 7062 8104 6918 5639 4590 4109 36422 99.99% 0 36424 Page 103 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Nov 15, 2013 2:08 PM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 104 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months Male Female 20502 19584 <1 57563 57642 1-4 66085 65081 5-9 55440 55083 10-14 29149 29020 15-17 15174 16907 18-19 0-19 Subtotal 243913 243317 0-19 Subtotal: % 56.06% 47.18% 23881 44632 20-24 28013 52925 25-29 27126 46779 30-34 22563 32348 35-39 22686 27706 40-44 20-44 Subtotal 124269 204390 20-44 Subtotal: % 28.56% 39.63% 21919 22139 45-49 20611 20050 50-54 15249 14431 55-59 8827 11078 60-64 45-64 Subtotal 66606 67698 45-64 Subtotal: % 15.31% 13.13% 206 173 65-69 42 102 70-74 38 41 75-79 0 27 80-84 6 16 85-89 0 8 >=90 >=65 Subtotal 292 367 >=65 Subtotal: % 0.07% 0.07% 0 0 Age Unknown Total 435080 515772 HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 2:08 PM Total 40086 115205 131166 110523 58169 32081 487230 51.24% 68513 80938 73905 54911 50392 328659 34.56% 44058 40661 29680 19905 134304 14.12% 379 144 79 27 22 8 659 0.07% 0 950852 Page 105
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