Blue Plus (HMO Minnesota) General Info Disclaimers HEDIS 2013 (Reporting Year 2012) Page Data Last Refreshed: 11/15/2013 2 Effectiveness of Care Measures Code Effectiveness of Care Measures Code Prevention and Screening Page Medication Management Page 26 MPM Annual Monitoring for Patients on Persistent Medications 48 ABA Adult BMI Assessment 3 27 MRP Medication Reconciliation Post Discharge 53 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 54 CIS Childhood Immunization Status 6 Use of High Risk Medications in the Elderly 56 IMA Immunizations for Adolescents 10 28 29 DAE Access / Availability of Care Measures BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 30 AAP Adult's Access to Preventive/Ambulatory Health Services 58 COL Colorectal Cancer Screening 14 31 CAP Children's and Adolescents' Access to Primary Care Practitioners 63 CHL Chlamydia Screening in Women 15 32 GSO Glaucoma Screening in Older Adults 17 33 PPC LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 Use of Appropriate Medications for People with Asthma 24 ASM Cardiovascular IET Page Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 70 Use of Services Measures 0 Code Page 34 W15 Well Child Visits in the First 15 Months of Life 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 36 AWC 72 Ambulatory Care 76 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 IAD Identification of Alcohol and Other Drug Services 86 37 AMB CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 Persistence of Beta Blocker Treatment After Heart Attack 30 41 PCR Plan All-Cause Readmissions PBH Diabetes CDC Comprehensive Diabetes Care 31 Musculoskeletal ART OMW 0 Code 99 Enrollment by Product Line (Age & Sex) 101 43 ENP Osteoporosis Management in Women Who had a Fracture 37 43 Behavioral Health Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 Page Board Certification 36 AMM Health Plan Descriptive Information Measures 42 BCR Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis HEDIS 2013 (Reporting Year 2012) 96 41 DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2013 (Reporting Year 2012) Page 2 Effectiveness of Care Blue Plus (HMO Minnesota) Adult BMI Assessment Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Number of Records Excluded Because of Valid Data Errors Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Medicare Advantage 2012 A 11168 MHCP-MC 2011 H 19708 663 NR NR NR NR 3.36% 380 5.00% 399 19 4.76% 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) 0 244 2.18% 1.91% 2.46% NR NR NR 0 399 19 284 75.94% 71.62% 80.26% Page 3 Effectiveness of Care Blue Plus (HMO Minnesota) Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Counseling for Nutrition BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS General Measure Data Ages 3-11 Ages 12-17 Total 2012 A General Measure Data Ages 3-11 Ages 12-17 Counseling for Physical Activity Total 2012 A General Measure Data Ages 3-11 Ages 1217 Total 2012 A 1955 1576 3531 1955 1576 3531 1955 1576 3531 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 88 54 142 6 17 23 0 1 1 4.50% 3.56% 5.45% 3.43% 2.50% 4.36% 4.02% 3.36% 4.68% 0.31% 0.04% 0.58% 1.08% 0.54% 1.62% 0.65% 0.37% 0.93% 0.00% 0.00% 0.03% 0.06% 0.00% 0.22% 0.03% 0.00% 0.10% Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 4 Effectiveness of Care Blue Plus (HMO Minnesota) Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2011 H General Measure Data Ages 3-11 Ages 12-17 Counseling for Physical Activity Total 2011 H General Measure Data Total 16752 8835 25587 16752 8835 25587 16752 8835 25587 230 1.37% 93 1.05% 323 1.26% 109 0.65% 112 1.27% 221 0.86% 0 0.00% 1 0.01% 1 0.00% 0 0.00% 0 0.00% 0 0.00% 270 0 103 38.15% 32.17% 44.13% 162 0 62 38.27% 30.48% 46.07% 432 0 165 38.19% 33.50% 42.89% 411 5.00% 432 411 5.00% 432 3 0.69% 3 0.69% 6 1.39% 411 5.00% 432 2 0.46% 6 1.39% 8 1.85% 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 HEDIS 2013 (Reporting Year 2012) Ages 1217 2011 H Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Ages 3-11 270 3 166 62.59% 56.64% 68.55% 162 3 102 64.81% 57.15% 72.48% 432 6 268 63.43% 58.77% 68.08% 270 2 129 48.52% 42.37% 54.67% 162 6 52 35.80% 28.11% 43.49% 432 8 181 43.75% 38.96% 48.54% Page 5 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Pneumococcal Hepatitis A Rotavirus Conjugate DTaP IPV MMR HiB Hepatitis B VZV Influenza NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 177 193 191 195 166 188 179 175 163 151 87.19% 82.35% 92.04% 95.07% 91.85% 98.30% 94.09% 90.60% 97.58% 96.06% 93.14% 98.98% 81.77% 76.22% 87.33% 92.61% 88.77% 96.46% 88.18% 83.49% 92.87% 86.21% 81.22% 91.20% 80.30% 74.58% 86.01% 74.38% 68.13% 80.64% 2012 A 203 Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 6 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data DTaP Combo 2 Combo 3 Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 177 146 144 131 122 113 115 106 102 97 87.19% 82.35% 92.04% 71.92% 65.49% 78.35% 70.94% 64.44% 77.43% 64.53% 57.70% 71.36% 60.10% 53.12% 67.08% 55.67% 48.58% 62.75% 56.65% 49.59% 63.71% 52.22% 45.10% 59.33% 50.25% 43.12% 57.37% 47.78% 40.67% 54.90% 2012 A 203 Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 7 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2013 (Reporting Year 2012) HiB Hepatitis B VZV Influenza 1711 80.48% 1944 91.44% 1912 89.93% 1954 91.91% 1808 85.04% 1872 88.05% 1747 82.17% 1498 70.46% 1407 66.18% 1187 55.83% 352 81.48% 393 90.97% 389 90.05% 395 91.44% 372 86.11% 379 87.73% 351 81.25% 292 67.59% 273 63.19% 243 56.25% 352 12 84.26% 80.71% 87.81% 393 6 92.36% 89.74% 94.98% 389 2 90.51% 87.63% 93.39% 395 5 92.59% 90.01% 95.18% 372 26 92.13% 89.47% 94.78% 379 2 88.19% 85.04% 91.35% 351 16 84.95% 81.47% 88.44% 292 7 69.21% 64.74% 73.68% 273 15 66.67% 62.11% 71.23% 243 9 58.33% 53.57% 63.10% 0 Number of medical data records excluded Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval MMR 411 0.05 432 0 Numerator Events by administrative Data IPV 2012 H 2126 Number of administrative data records excluded Denominator Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 432 Page 8 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2013 (Reporting Year 2012) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 1711 80.48% 1504 70.74% 1453 68.34% 1186 55.79% 1130 53.15% 969 45.58% 988 46.47% 822 38.66% 778 36.59% 696 32.74% 352 81.48% 312 72.22% 302 69.91% 244 56.48% 231 53.47% 203 46.99% 201 46.53% 172 39.81% 158 36.57% 142 32.87% 352 12 84.26% 80.71% 87.81% 312 31 79.40% 75.47% 83.33% 302 35 78.01% 73.99% 82.03% 244 28 62.96% 58.29% 67.63% 231 29 60.19% 55.45% 64.92% 203 26 53.01% 48.19% 57.83% 201 23 51.85% 47.02% 56.68% 172 21 44.68% 39.87% 49.48% 158 24 42.13% 37.36% 46.90% 142 19 37.27% 32.59% 41.94% 0 Number of medical data records excluded Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Combo 3 411 0.05 432 0 Numerator Events by administrative Data Combo 2 2012 H 2126 Number of administrative data records excluded Denominator DTaP 432 Page 9 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Nov 15, 2013 12:51 PM Immunizations for Adolescents Commercial Commercial Data Elements General Measure Data Meningococcal Tdap Combo 1 Current Year's Admin Rate NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR NR Measurement Year 2012 Data Collection Methodology A Eligible Member Population 331 Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 204 304 202 61.63% 91.84% 61.03% Lower 95% Confidence Interval 56.24% 88.74% 55.62% Upper 95% Confidence Interval 67.02% 94.94% 66.43% HEDIS 2013 (Reporting Year 2012) Page 10 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Nov 15, 2013 12:51 PM Immunizations for Adolescents Commercial Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data Measurement Year 2012 Data Collection Methodology H Eligible Member Population 1710 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 1 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2013 (Reporting Year 2012) Tdap Combo 1 794 1402 780 46.43% 81.99% 45.61% 215 49.77% 355 82.18% 211 48.84% 215 7 51.51% 46.67% 56.34% 355 8 84.22% 80.67% 87.78% 211 9 51.04% 46.21% 55.88% 411 5.00% 432 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Meningococcal 0 431 Page 11 Effectiveness of Care Blue Plus (HMO Minnesota) Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial 2012 A 4774 3431 71.87% 70.58% 73.15% Medicare Advantage NR NR NR MSHO 2012 A 367 210 57.22% 52.02% 62.42% SNBC MHCP-MC NR NR NR 2012 A 5606 3346 59.69% 58.39% 60.98% Page 12 Effectiveness of Care Blue Plus (HMO Minnesota) Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial 2012 A 5923 MHCP-MC 2012 H 17871 11221 NR NR 62.79% 288 5.00% 303 197 65.02% 0 0 7 0 4172 70.44% 69.27% 71.61% 0 296 197 11 70.27% 64.89% 75.65% Page 13 Effectiveness of Care Blue Plus (HMO Minnesota) Colorectal Cancer Screening Data Last Refreshed: Nov 15, 2013 12:51 PM Data Elements Measurement Year Data collection methodology (administrative or hybrid) Eligible population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) Commercial Medicare Advantage 2012 A 5452 MSHO SNBC 2012 H 2009 878 NR NR NR NR 3727 68.36% 67.12% 69.60% NR NR NR 43.70% 411 10.00% 453 253 55.85% 0 1 0 0 0 452 253 16 59.51% 54.88% 64.15% NR NR NR NR NR Page 14 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 16-20 Ages 21-24 Total 358 112 31.28% 26.34% 36.23% 468 220 47.01% 42.38% 51.64% 826 332 40.19% 36.79% 43.60% 2012 A Page 15 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 16-20 Ages 21-24 Total 1887 841 44.57% 42.30% 46.84% 1473 789 53.56% 50.98% 56.15% 3360 1630 48.51% 46.81% 50.22% 2012 A Page 16 Effectiveness of Care Blue Plus (HMO Minnesota) Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage NR NR NR MSHO 2012 A 6757 4901 72.53% 71.46% 73.60% Page 17 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Nov 15, 2013 12:51 PM Lead Screening in Children Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Commercial 2012 A 203 MHCP-MC 2012 H 2126 1646 NR 77.42% NR 411 5.00% 432 322 74.54% 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 66.01% 0 432 322 15 78.01% Lower 95% Confidence Interval 59.25% 73.99% Upper 95% Confidence Interval 72.77% 82.03% HEDIS 2013 (Reporting Year 2012) 0 134 Page 18 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Nov 15, 2013 12:51 PM Care for Older Adults MSHO Advance Care Planning Medication Review Functional Status Assessment Pain Screening 119 0 0 0 1.47% 0.00% 0.00% 0.00% 7 1.55% 3 0.66% 0 0.00% 3 0.66% 7 267 60.49% 3 304 67.77% 0 436 96.25% 3 273 60.93% Lower 95% Confidence Interval 55.87% 63.36% 94.39% 56.32% Upper 95% Confidence Interval 65.10% 72.18% 98.11% 65.53% Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) General Measure Data 2012 H 8113 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate HEDIS 2013 (Reporting Year 2012) 411 10.00% 453 0 0 0 453 Page 19 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 20 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Systemic corticosteroid Bronchodilator 158 70.54% 64.34% 76.73% 194 86.61% 81.92% 91.29% 2012 A 224 Page 21 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 22 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Medicare Advantage NR NR NR Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO SNBC 2012 A 268 57 21.27% 16.18% 26.35% NR NR NR Page 23 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Number of required exclusions Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 5-11 Ages 12-18 Ages 19-50 Ages 51-64 Total 37 37 0 100.00% 98.65% 100.00% 25 25 1 NA NA NA 101 92 12 91.09% 85.04% 97.14% 89 81 31 91.01% 84.51% 97.52% 252 235 44 93.25% 89.96% 96.55% 2012 A ` Page 24 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Number of required exclusions Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 5-11 Ages 12-18 Ages 19-50 Ages 51-64 Total 323 310 18 95.98% 93.68% 98.27% 218 187 8 85.78% 80.91% 90.65% 428 346 103 80.84% 77.00% 84.69% 143 110 222 76.92% 69.67% 84.18% 1112 953 351 85.70% 83.60% 87.80% 2012 A Page 25 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR 150 0 88.76% 83.70% 93.82% 0.00% 0.00% 0.30% 2012 A 169 Page 26 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 232 85.93% 0 0.00% 232 85.93% 0 0.00% 232 5 87.78% 83.69% 91.87% 0 149 55.19% 49.07% 61.30% 2011 H 270 270 5.00% 270 0 0 0 270 Page 28 Effectiveness of Care Blue Plus (HMO Minnesota) Controlling High Blood Pressure Data Last Refreshed: Nov 15, 2013 12:51 PM Data Elements Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Commercial Medicare Advantage MSHO SNBC MHCP-MC 2012 H 1486 2012 H 1827 2012 H 3241 0 0 0 0.00% 411 10.00% 453 0 0.00% NR NR 0.00% 411 10.00% 453 0 0.00% NR NR 0.00% 411 10.00% 453 0 0.00% 5 3 8 Number of records excluded because of false positive diagnoses 5 3 8 Number of administrative data records excluded 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 448 0 324 72.32% 68.07% 76.58% 0 450 0 294 65.33% 60.83% 69.84% 0 445 0 287 64.49% 59.94% 69.05% Number of employee/dependent medical records excluded Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR Page 29 Effectiveness of Care Blue Plus (HMO Minnesota) Persistence of Beta Blocker Treatment After Heart Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Commercial Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage MSHO SNBC MHCP-MC 2012 A 10 2012 A 62 2012 A 45 9 57 37 NA NA NA NR NR NR 91.94% 84.35% 99.52% NR NR NR 82.22% 69.94% 94.50% Page 30 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2012 A 791 Eye Exam LDL-C Screening 2012 A 791 2012 A 791 LDL-C Level <100 mg/dL Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg 2012 A 791 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 446 671 56.38% 52.87% 59.90% 84.83% 82.27% 87.39% NR NR NR NR NR NR Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of HbA1c < 7 required administrative data records excluded Number of HbA1c < 7 required medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) 723 91.40% 89.39% 93.42% NR NR NR NR NR NR NR NR NR 635 NR NR NR 80.28% 77.44% 83.11% Page 31 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 32 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2012 H 874 2012 H 874 792 90.62% 411 10% 453 419 92.49% 863 98.74% 411 10% 453 449 99.12% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2012 H 874 2012 H 874 2012 H 874 2012 H 874 2012 H 874 2012 H 874 2012 H 874 6 0.69% 411 10% 453 3 0.66% 570 65.22% 411 10% 453 298 65.78% 691 79.06% 411 10% 453 372 82.12% 13 1.49% 411 10% 453 4 0.88% 758 86.73% 411 10% 453 400 88.30% 17 1.95% 411 10% 453 4 0.88% 17 1.95% 411 10% 453 4 0.88% 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 453 419 5 93.60% 91.23% 95.96% 0 453 126 14 30.91% 26.54% 35.27% 0 453 3 281 62.69% 58.13% 67.26% 0 453 298 48 76.38% 72.36% 80.40% 0 453 372 8 83.89% 80.39% 87.38% 0 453 4 234 52.54% 47.83% 57.25% 0 453 400 7 89.85% 86.95% 92.74% 0 453 4 304 67.99% 63.58% 72.40% 0 453 4 272 60.93% 56.32% 65.53% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) NR NR NR Page 33 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 34 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded HbA1c Testing Poor HbA1c Control 2011 H 2730 2011 H 2730 2419 88.61% 411 10% 453 408 90.07% 2724 99.78% 411 10% 453 451 99.56% 1 Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2011 H 2730 2011 H 2730 2011 H 2730 2011 H 2730 2011 H 2730 2011 H 2730 2011 H 2730 5 0.18% 411 10% 453 2 0.44% 1513 55.42% 411 10% 453 253 55.85% 2118 77.58% 411 10% 453 356 78.59% 4 0.15% 411 10% 453 1 0.22% 2160 79.12% 411 10% 453 357 78.81% 6 0.22% 411 10% 453 1 0.22% 6 0.22% 411 10% 453 1 0.22% 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 452 408 6 91.59% 88.92% 94.26% 0 452 73 61 29.65% 25.33% 33.97% 0 452 2 265 59.07% 54.43% 63.71% 0 452 253 55 68.14% 63.74% 72.55% 0 452 356 14 81.86% 78.20% 85.52% 0 452 1 203 45.13% 40.43% 49.83% 0 452 357 17 82.74% 79.15% 86.34% 0 452 1 340 75.44% 71.36% 79.52% 0 452 1 257 57.08% 52.41% 61.75% NR NR Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) NR NR NR Page 35 Effectiveness of Care Blue Plus (HMO Minnesota) Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage NR NR NR Page 36 Effectiveness of Care Blue Plus (HMO Minnesota) Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Medicare Advantage NR NR NR Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO 2012 A 363 32 8.82% 5.76% 11.87% Page 37 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2012 A 196 152 77.55% 71.45% 83.65% 124 63.27% 56.26% 70.27% Page 38 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment NR NR NR NR NR NR Page 39 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2012 A 116 93 80.17% 72.49% 87.86% 85 73.28% 64.79% 81.76% Page 40 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment NR NR NR NR NR NR Page 41 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2012 A 1247 761 61.03% 58.28% 63.77% 543 43.54% 40.75% 46.34% Page 42 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation Phase Continuation and Maintenance Phase 47 17 36.17% 21.37% 50.97% 18 6 NA NA NA 2012 A Page 43 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation Phase Continuation and Maintenance Phase 592 237 40.03% 36.00% 44.07% 157 75 47.77% 39.64% 55.90% 2012 A Page 44 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data 30 Days 7 Days 15 39.47% 22.62% 56.33% 8 21.05% 6.77% 35.33% 2012 A 38 Page 46 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 47 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1322 1070 80.94% 78.78% 83.09% 6 5 NA NA NA 1019 816 80.08% 77.58% 82.58% 63 45 71.43% 59.48% 83.38% 2410 1936 80.33% 78.72% 81.94% 2012 A Page 48 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 3372 3219 95.46% 94.75% 96.18% 372 361 97.04% 95.19% 98.90% 3702 3573 96.52% 95.91% 97.12% 408 359 87.99% 84.71% 91.27% 7854 7512 95.65% 95.19% 96.10% 2012 A Page 50 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 2959 2503 84.59% 83.27% 85.91% 39 37 94.87% 86.67% 100.00% 2225 1879 84.45% 82.92% 85.98% 254 160 62.99% 56.86% 69.13% 5477 4579 83.60% 82.61% 84.59% 2012 A Page 52 Access/Availability of Care Blue Plus (HMO Minnesota) Medication Reconciliation Post Discharge Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO 2012 H 3902 0 0.00% 411 20.00% 494 0 0.00% 12 0 0 482 0 73 15.15% 11.84% 18.45% Page 53 Effectiveness of Care Blue Plus (HMO Minnesota) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data History of Falls + Dementia + Tricyclic Tricyclic Antidepressants, Antidepressants Antipsychotics or or Anticholinergic Sleep Agents Agents NR NR NR NR NR NR Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs Total NR NR NR NR NR NR Page 54 Effectiveness of Care Blue Plus (HMO Minnesota) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data History of Falls + Dementia + Tricyclic Tricyclic Antidepressants, Antidepressants Antipsychotics or or Anticholinergic Sleep Agents Agents Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs Total 110 10 9.09% 3.26% 14.92% 2898 590 20.36% 18.88% 21.84% 2012 A 534 86 16.10% 12.89% 19.32% 2254 494 21.92% 20.19% 23.65% Page 55 Effectiveness of Care Blue Plus (HMO Minnesota) Use of High Risk Medications in the Elderly Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Effectiveness of Care Blue Plus (HMO Minnesota) Use of High Risk Medications in the Elderly Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data 2012 A 8113 At least 1 Prescription At least 2 Prescriptions 1608 19.82% 18.95% 20.69% 454 5.60% 5.09% 6.10% Page 57 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 4831 6734 277 11842 4540 93.98% 93.30% 94.66% 6432 95.52% 95.01% 96.02% 266 96.03% 93.55% 98.51% 11238 94.90% 94.50% 95.30% 2012 A Page 58 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 59 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 8137 8137 0 NA NA NA 0 NA NA NA 7997 98.28% 97.99% 98.57% 7997 98.28% 97.99% 98.57% 2012 A Page 60 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 19058 12236 64 31358 16989 89.14% 88.70% 89.59% 11013 90.00% 89.47% 90.54% 58 90.63% 82.70% 98.55% 28060 89.48% 89.14% 89.82% 2012 A Page 62 Access/Availability of Care Blue Plus (HMO Minnesota) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 255 235 92.16% 88.66% 95.65% 1163 1022 87.88% 85.96% 89.80% 1214 1082 89.13% 87.33% 90.92% 2206 1984 89.94% 88.66% 91.21% 2012 A Page 63 Access/Availability of Care Blue Plus (HMO Minnesota) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 3205 3144 98.10% 97.61% 98.59% 10382 9426 90.79% 90.23% 91.35% 6532 6020 92.16% 91.50% 92.82% 8875 8250 92.96% 92.42% 93.50% 2012 A Page 64 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2012 A 14 204 218 6 3 73 30 NA NA NA NA NA NA 35.78% 28.96% 42.61% 14.71% 9.60% 19.81% 79 36.24% 29.63% 42.85% 33 15.14% 10.15% 20.12% Page 65 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2012 A 99 0 99 0 0 45 2 NA NA NA NA NA NA 45.45% 35.14% 55.77% 2.02% 0.00% 5.30% 45 45.45% 35.14% 55.77% 2 2.02% 0.00% 5.30% Page 67 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Total Engagement of AOD Treatment Initiation of AOD Treatment NR NR NR NR NR NR NR Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2012 A 211 2520 2731 100 38 993 321 47.39% 40.42% 54.37% 18.01% 12.59% 23.43% 39.40% 37.48% 41.33% 12.74% 11.42% 14.06% 1093 40.02% 38.17% 41.88% 359 13.15% 11.86% 14.43% Page 69 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) Timeliness of Prenatal Care 2012 A 354 Postpartum Care 2012 A 354 NR NR NR NR 264 196 74.58% 69.90% 79.25% 55.37% 50.05% 60.69% Page 70 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2013 (Reporting Year 2012) Timeliness of Prenatal Care 2012 H 3649 Postpartum Care 2012 H 3649 2045 1944 56.04% 411 10.00% 453 242 53.42% 53.27% 411 10.00% 453 274 60.49% 1 1 0 0 452 242 140 84.51% 81.07% 87.96% 0 0 452 274 64 74.78% 70.66% 78.89% Page 71 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 16 2 1 4 11 23 155 7.55% 3.76% 11.34% 0.94% 0.00% 2.48% 0.47% 0.00% 1.63% 1.89% 0.00% 3.95% 5.19% 1.97% 8.41% 10.85% 6.43% 15.27% 73.11% 66.91% 79.32% 2012 A 212 Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 72 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits 29 1.03% 54 1.92% 64 2.28% 121 4.31% 318 11.32% 573 20.41% 1649 58.73% 3 0.70% 6 1.40% 22 5.12% 20 4.65% 43 10.00% 87 20.23% 249 57.91% 1 0 0.23% 0.00% 0.80% 5 0 1.16% 0.03% 2.29% 14 0 3.26% 1.46% 5.05% 16 3 4.42% 2.36% 6.48% 32 3 8.14% 5.44% 10.84% 63 8 16.51% 12.89% 20.14% 251 34 66.28% 61.69% 70.86% 2011 H 2808 409 5.00% 430 0 0 0 430 Page 73 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial 2012 A 967 MHCP-MC 2012 A 8571 NR NR NR NR 642 5549 66.39% 63.36% 69.42% 64.74% 63.72% 65.76% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Page 74 Use of Services Blue Plus (HMO Minnesota) Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial 2012 A 3393 MHCP-MC 2011 H 15430 4954 NR NR 32.11% 411 5.00% 432 151 34.95% 0 0 1103 32.51% 30.92% 34.10% 0 432 151 23 40.28% 35.54% 45.02% Page 75 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 3213 31854 45084 104799 115644 3512 163 32 0 304301 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 2712 8983 10288 25386 38791 1698 85 21 0 87964 HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months 844.07 282.01 228.20 242.24 335.43 483.49 521.47 656.25 289.07 Emergency Room Visits Visits 92 576 581 1413 1343 57 3 1 0 4066 Visits/ 1,000 Member Months 28.63 18.08 12.89 13.48 11.61 16.23 18.40 31.25 13.36 Page 76 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 77 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 5 29820 36732 47458 0 114015 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 1 28046 34739 38506 0 101292 HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months NA NA NA NA 200.00 940.51 945.74 811.37 888.41 Emergency Room Visits Visits 0 0 0 0 0 1647 1918 2277 0 5842 Visits/ 1,000 Member Months NA NA NA NA 0.00 55.23 52.22 47.98 51.24 Page 78 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 79 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 61015 378085 300107 461562 230283 418 49 30 0 1431549 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 51000 126508 86375 210132 125694 241 25 5 0 599980 HEDIS 2013 (Reporting Year 2012) Visits/ 1,000 Member Months 835.86 334.60 287.81 455.26 545.82 576.56 510.20 166.67 419.11 Emergency Room Visits Visits 6090 17906 10824 30313 8669 20 3 2 0 73827 Visits/ 1,000 Member Months 99.81 47.36 36.07 65.67 37.64 47.85 61.22 66.67 51.57 Page 80 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Nov 15, 2013 12:51 PM Member Months 3213 31854 45084 104799 115644 3512 163 32 0 304301 Discharges Discharges / 1,000 Member Months 39 36 64 570 631 37 1 0 0 1378 12.14 1.13 1.42 5.44 5.46 10.54 6.13 0.00 34 26 31 89 236 7 1 0 0 424 10.58 0.82 0.69 0.85 2.04 1.99 6.13 0.00 5 10 22 99 394 30 0 0 0 560 1.56 0.31 0.49 0.94 3.41 8.54 0.00 0.00 11 382 0 0 393 0.24 3.65 0.00 HEDIS 2013 (Reporting Year 2012) 4.53 1.39 1.84 1.48 Days Days / 1,000 Member Months 190 76 267 1431 2134 150 6 0 0 4254 59.13 2.39 5.92 13.65 18.45 42.71 36.81 0.00 161 50 150 241 786 20 6 0 0 1414 50.11 1.57 3.33 2.30 6.80 5.69 36.81 0.00 29 26 67 242 1342 130 0 0 0 1836 9.03 0.82 1.49 2.31 11.60 37.02 0.00 0.00 50 948 0 0 998 1.11 9.05 0.00 13.98 4.65 6.03 3.76 Average Length of Stay 4.87 2.11 4.17 2.51 3.38 4.05 6.00 NA NA 3.09 4.74 1.92 4.84 2.71 3.33 2.86 6.00 NA NA 3.33 5.80 2.60 3.05 2.44 3.41 4.33 NA NA NA 3.28 4.55 2.48 NA NA 2.54 Page 81 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown NR Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 82 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Nov 15, 2013 12:51 PM Member Months 0 0 0 0 5 29820 36732 47458 0 114015 Discharges 0 0 0 0 0 1191 1621 1826 0 4638 Discharges / 1,000 Member Months NA NA NA NA 0.00 39.94 44.13 38.48 40.68 0 0 0 0 0 925 1346 1567 0 3838 NA NA NA NA 0.00 31.02 36.64 33.02 0 0 0 0 0 266 275 256 0 797 NA NA NA NA 0.00 8.92 7.49 5.39 0 0 0 0 0 NA NA 0.00 HEDIS 2013 (Reporting Year 2012) 33.66 6.99 0.00 Days 0 0 0 0 0 5584 7514 7495 0 20593 Days / 1,000 Member Months NA NA NA NA 0.00 187.26 204.56 157.93 180.62 0 0 0 0 0 3962 5692 6050 0 15704 NA NA NA NA 0.00 132.86 154.96 127.48 0 0 0 0 0 1622 1822 1437 0 4881 NA NA NA NA 0.00 54.39 49.60 30.28 0 0 0 0 0 NA NA 0.00 137.74 42.81 0.00 Average Length of Stay NA NA NA NA NA 4.69 4.64 4.10 NA 4.44 NA NA NA NA NA 4.28 4.23 3.86 NA 4.09 NA NA NA NA NA 6.10 6.63 5.61 NA 6.12 NA NA NA NA NA Page 83 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Nov 15, 2013 12:51 PM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 61015 1-9 378085 10-19 300107 20-44 461562 45-64 230283 65-74 418 75-84 49 85+ 30 Unknown 0 1431549 Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 664 648 878 6155 1469 1 0 0 0 9815 10.88 1.71 2.93 13.34 6.38 2.39 0.00 0.00 564 518 298 1311 837 0 0 0 0 3528 9.24 1.37 0.99 2.84 3.63 0.00 0.00 0.00 100 130 156 746 631 1 0 0 0 1764 1.64 0.34 0.52 1.62 2.74 2.39 0.00 0.00 424 4097 1 0 4522 1.41 8.88 0.00 HEDIS 2013 (Reporting Year 2012) 6.86 2.46 1.23 4.56 Days Days / 1,000 Member Months 2935 1733 2432 16356 5785 2 0 0 0 29243 48.10 4.58 8.10 35.44 25.12 4.78 0.00 0.00 2355 1188 759 3937 3005 0 0 0 0 11244 38.60 3.14 2.53 8.53 13.05 0.00 0.00 0.00 580 545 528 2339 2778 2 0 0 0 6772 9.51 1.44 1.76 5.07 12.06 4.78 0.00 0.00 1145 10077 2 0 11224 3.82 21.83 0.01 20.43 7.85 4.73 11.32 Average Length of Stay 4.42 2.67 2.77 2.66 3.94 2.00 NA NA NA 2.98 4.18 2.29 2.55 3.00 3.59 NA NA NA NA 3.19 5.80 4.19 3.38 3.14 4.40 2.00 NA NA NA 3.84 2.70 2.46 2.00 NA 2.48 Page 85 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 24912 11785 16331 15108 68182 1852 0 138170 Female 22647 11113 17475 21158 91883 1855 0 166131 Total 47559 22898 33806 36266 160065 3707 0 304301 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 1 1 17 8 25 53 24 77 26 17 43 99 64 163 2 0 2 0 0 0 197 114 311 HEDIS 2013 (Reporting Year 2012) Male 24912 11785 16331 15108 68182 1852 0 138170 Female 22647 11113 17475 21158 91883 1855 0 166131 Total 47559 22898 33806 36266 160065 3707 0 304301 Intensive Outpatient/Partial Hospitalization Inpatient Percent 0.00% 0.05% 0.03% 1.73% 0.86% 1.31% 3.89% 1.65% 2.73% 2.07% 0.96% 1.42% 1.74% 0.84% 1.22% 1.30% 0.00% 0.65% NA NA NA 1.71% 0.82% 1.23% Number 0 0 0 7 3 10 18 5 23 8 2 10 23 14 37 0 0 0 0 0 0 56 24 80 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 24912 22647 47559 11785 11113 22898 16331 17475 33806 15108 21158 36266 68182 91883 160065 1852 1855 3707 0 0 0 138170 166131 304301 Percent 0.00% 0.00% 0.00% 0.71% 0.32% 0.52% 1.32% 0.34% 0.82% 0.64% 0.11% 0.33% 0.40% 0.18% 0.28% 0.00% 0.00% 0.00% NA NA NA 0.49% 0.17% 0.32% Number 0 0 0 1 1 2 1 0 1 0 0 0 2 2 4 0 0 0 0 0 0 4 3 7 Percent 0.00% 0.00% 0.00% 0.10% 0.11% 0.10% 0.07% 0.00% 0.04% 0.00% 0.00% 0.00% 0.04% 0.03% 0.03% 0.00% 0.00% 0.00% NA NA NA 0.03% 0.02% 0.03% Member Months (Outpatient/ED) Male 24912 11785 16331 15108 68182 1852 0 138170 Female 22647 11113 17475 21158 91883 1855 0 166131 Total 47559 22898 33806 36266 160065 3707 0 304301 Outpatient/ED Number 0 1 1 15 8 23 50 24 74 25 17 42 91 61 152 2 0 2 0 0 0 183 111 294 Percent 0.00% 0.05% 0.03% 1.53% 0.86% 1.21% 3.67% 1.65% 2.63% 1.99% 0.96% 1.39% 1.60% 0.80% 1.14% 1.30% 0.00% 0.65% NA NA NA 1.59% 0.80% 1.16% Page 86 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Female NR NR Total NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 87 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 3 29097 0 29100 Female 0 0 0 0 2 84913 0 84915 Member Months (Inpatient) Total 0 0 0 0 5 114010 0 114015 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 92 88 180 0 0 0 92 88 180 HEDIS 2013 (Reporting Year 2012) Male 0 0 0 0 3 29097 0 29100 Female 0 0 0 0 2 84913 0 84915 Total 0 0 0 0 5 114010 0 114015 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.79% 1.24% 1.89% NA NA NA 3.79% 1.24% 1.89% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 29 36 65 0 0 0 29 36 65 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 0 0 0 0 0 0 0 0 0 0 0 0 3 2 5 29097 84913 114010 0 0 0 29100 84915 114015 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 1.20% 0.51% 0.68% NA NA NA 1.20% 0.51% 0.68% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 1 0 1 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.04% 0.00% 0.01% NA NA NA 0.04% 0.00% 0.01% Member Months (Outpatient/ED) Male 0 0 0 0 3 29097 0 29100 Female 0 0 0 0 2 84913 0 84915 Total 0 0 0 0 5 114010 0 114015 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 82 69 151 0 0 0 82 69 151 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.38% 0.98% 1.59% NA NA NA 3.38% 0.98% 1.59% Page 88 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Male Female NR NR Total NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 276115 74493 55852 74137 160638 234 0 641469 Female 265726 73457 95309 138204 217121 263 0 790080 Total 541841 147950 151161 212341 377759 497 0 1431549 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 14 3 17 351 188 539 737 650 1387 1338 1165 2503 2097 1571 3668 1 0 1 0 0 0 4538 3577 8115 HEDIS 2013 (Reporting Year 2012) Total 541841 147950 151161 212341 377759 497 0 1431549 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 276115 265726 541841 74493 73457 147950 55852 95309 151161 74137 138204 212341 160638 217121 377759 234 263 497 0 0 0 641469 790080 1431549 Percent 0.00% 0.00% 0.00% 1.84% 1.09% 1.47% 5.05% 2.63% 3.52% 5.78% 2.79% 3.83% 4.56% 2.00% 3.09% 0.00% 0.00% 0.00% NA NA NA 2.46% 1.46% 1.91% Intensive Outpatient/Partial Hospitalization Percent Number 0 0.00% 0 0.00% 0 0.00% 18 0.29% 20 0.33% 38 0.31% 10 0.21% 7 0.09% 17 0.13% 14 0.23% 18 0.16% 32 0.18% 23 0.17% 22 0.12% 45 0.14% 0 0.00% 0 0.00% 0 0.00% 0 NA 0 NA 0 NA 65 0.12% 67 0.10% 132 0.11% Member Months (Inpatient) Male 276115 74493 55852 74137 160638 234 0 641469 Female 265726 73457 95309 138204 217121 263 0 790080 Inpatient Percent 0.06% 0.01% 0.04% 5.65% 3.07% 4.37% 15.83% 8.18% 11.01% 21.66% 10.12% 14.15% 15.67% 8.68% 11.65% 5.13% 0.00% 2.41% NA NA NA 8.49% 5.43% 6.80% Number 1 0 1 114 67 181 235 209 444 357 321 678 610 362 972 0 0 0 0 0 0 1317 959 2276 Member Months (Outpatient/ED) Male 276115 74493 55852 74137 160638 234 0 641469 Female 265726 73457 95309 138204 217121 263 0 790080 Total 541841 147950 151161 212341 377759 497 0 1431549 Outpatient/ED Number 13 3 16 340 173 513 716 606 1322 1301 1118 2419 2031 1524 3555 1 0 1 0 0 0 4402 3424 7826 Percent 0.06% 0.01% 0.04% 5.48% 2.83% 4.16% 15.38% 7.63% 10.49% 21.06% 9.71% 13.67% 15.17% 8.42% 11.29% 5.13% 0.00% 2.41% NA NA NA 8.23% 5.20% 6.56% Page 90 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 24912 11785 99621 1852 0 138170 Female 22647 11113 130516 1855 0 166131 Total 47559 22898 230137 3707 0 304301 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 157 81 238 119 128 247 529 1059 1588 4 9 13 0 0 0 809 1277 2086 HEDIS 2013 (Reporting Year 2012) Male 24912 11785 99621 1852 0 138170 Female 22647 11113 130516 1855 0 166131 Total 47559 22898 230137 3707 0 304301 Intensive Outpatient/Partial Hospitalization Inpatient Percent 7.56% 4.29% 6.01% 12.12% 13.82% 12.94% 6.37% 9.74% 8.28% 2.59% 5.82% 4.21% NA NA NA 7.03% 9.22% 8.23% Number 1 1 2 7 7 14 20 15 35 0 0 0 0 0 0 28 23 51 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 24912 22647 47559 11785 11113 22898 99621 130516 230137 1852 1855 3707 0 0 0 138170 166131 304301 Percent 0.05% 0.05% 0.05% 0.71% 0.76% 0.73% 0.24% 0.14% 0.18% 0.00% 0.00% 0.00% NA NA NA 0.24% 0.17% 0.20% Number 3 2 5 4 5 9 5 10 15 0 0 0 0 0 0 12 17 29 Percent 0.14% 0.11% 0.13% 0.41% 0.54% 0.47% 0.06% 0.09% 0.08% 0.00% 0.00% 0.00% NA NA NA 0.10% 0.12% 0.11% Member Months (Outpatient/ED) Male 24912 11785 99621 1852 0 138170 Total 47559 22898 230137 3707 0 304301 Female 22647 11113 130516 1855 0 166131 Outpatient/ED Number 157 80 237 119 127 246 524 1058 1582 4 9 13 0 0 0 804 1274 2078 Percent 7.56% 4.24% 5.98% 12.12% 13.71% 12.89% 6.31% 9.73% 8.25% 2.59% 5.82% 4.21% NA NA NA 6.98% 9.20% 8.19% Page 91 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 3 29097 0 29100 Female 0 0 2 84913 0 84915 Member Months (Inpatient) Total 0 0 5 114010 0 114015 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 1 0 1 319 934 1253 0 0 0 320 934 1254 HEDIS 2013 (Reporting Year 2012) Male 0 0 3 29097 0 29100 Female 0 0 2 84913 0 84915 Total 0 0 5 114010 0 114015 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 400.00% 0.00% 240.00% 13.16% 13.20% 13.19% NA NA NA 13.20% 13.20% 13.20% Number 0 0 0 0 0 0 0 0 0 89 248 337 0 0 0 89 248 337 Member Months (Intensive Outpatient/Partial Hospitalization) Total Male Female 0 0 0 0 0 0 3 2 5 29097 84913 114010 0 0 0 29100 84915 114015 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.67% 3.50% 3.55% NA NA NA 3.67% 3.50% 3.55% Number 0 0 0 0 0 0 0 0 0 3 2 5 0 0 0 3 2 5 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.12% 0.03% 0.05% NA NA NA 0.12% 0.03% 0.05% Member Months (Outpatient/ED) Male 0 0 3 29097 0 29100 Total 0 0 5 114010 0 114015 Female 0 0 2 84913 0 84915 Outpatient/ED Number 0 0 0 0 0 0 1 0 1 254 748 1002 0 0 0 255 748 1003 Percent NA NA NA NA NA NA 400.00% 0.00% 240.00% 10.48% 10.57% 10.55% NA NA NA 10.52% 10.57% 10.56% Page 93 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Member Months (Inpatient) Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Nov 15, 2013 12:51 PM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 276115 74493 290627 234 0 641469 Female 265726 73457 450634 263 0 790080 Total 541841 147950 741261 497 0 1431549 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 3358 2329 5687 1461 1607 3068 5237 10043 15280 2 1 3 0 0 0 10058 13980 24038 HEDIS 2013 (Reporting Year 2012) Male 276115 74493 290627 234 0 641469 Female 265726 73457 450634 263 0 790080 Total 541841 147950 741261 497 0 1431549 Intensive Outpatient/Partial Hospitalization Inpatient Percent 14.59% 10.52% 12.59% 23.54% 26.25% 24.88% 21.62% 26.74% 24.74% 10.26% 4.56% 7.24% NA NA NA 18.82% 21.23% 20.15% Number 66 32 98 103 204 307 342 449 791 0 0 0 0 0 0 511 685 1196 Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 276115 265726 541841 74493 73457 147950 290627 450634 741261 234 263 497 0 0 0 641469 790080 1431549 Percent 0.29% 0.14% 0.22% 1.66% 3.33% 2.49% 1.41% 1.20% 1.28% 0.00% 0.00% 0.00% NA NA NA 0.96% 1.04% 1.00% Number 123 61 184 71 80 151 111 246 357 0 0 0 0 0 0 305 387 692 Percent 0.53% 0.28% 0.41% 1.14% 1.31% 1.22% 0.46% 0.66% 0.58% 0.00% 0.00% 0.00% NA NA NA 0.57% 0.59% 0.58% Member Months (Outpatient/ED) Male 276115 74493 290627 234 0 641469 Female 265726 73457 450634 263 0 790080 Total 541841 147950 741261 497 0 1431549 Outpatient/ED Number 3346 2324 5670 1456 1591 3047 5184 9988 15172 2 1 3 0 0 0 9988 13904 23892 Percent 14.54% 10.50% 12.56% 23.45% 25.99% 24.71% 21.40% 26.60% 24.56% 10.26% 4.56% 7.24% NA NA NA 18.68% 21.12% 20.03% Page 95 Use of Services Blue Plus (HMO Minnesota) Plan All-Cause Readmissions Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Total Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M F Total HEDIS 2013 (Reporting Year 2012) Page 96 Use of Services Blue Plus (HMO Minnesota) Plan All-Cause Readmissions Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Total Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M F Total HEDIS 2013 (Reporting Year 2012) Page 97 Use of Services Blue Plus (HMO Minnesota) Plan All-Cause Readmissions Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M Total HEDIS 2013 (Reporting Year 2012) Page 98 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Data Last Refreshed: Nov 15, 2013 12:51 PM Board Certification MSHO MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2013 (Reporting Year 2012) SNBC Number of Physicians in Active Board Certification Each Practice Area Percent Number NR NR NR NR Page 99 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Data Last Refreshed: Nov 15, 2013 12:51 PM Board Certification MSHO SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2013 (Reporting Year 2012) SNBC Number of Physicians in Active Board Certification Each Practice Area Percent Number NR NR NR NR Page 100 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Nov 15, 2013 12:51 PM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 1697 6552 10107 11131 7210 4995 Member Months Female 1516 6102 9093 10200 6849 4699 41692 30.17% 11336 7023 8085 8716 11026 38459 23.15% 12776 10350 10808 10862 13817 46186 33.43% 11403 13060 12703 11274 58613 35.28% 15636 16541 18421 16606 48440 35.06% 1317 423 100 0 12 0 67204 40.45% 1525 247 27 36 0 20 1852 1.34% 0 138170 1855 1.12% 0 166131 HEDIS 2013 (Reporting Year 2012) Total 3213 12654 19200 21331 14059 9694 80151 26.34% 24112 17373 18893 19578 24843 104799 34.44% 27039 29601 31124 27880 115644 38.00% 2842 670 127 36 12 20 3707 1.22% 0 304301 Page 101 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Nov 15, 2013 12:51 PM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 102 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Nov 15, 2013 12:51 PM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 3 0 0.00% 0 0 0 2 3 0.01% 4779 5688 5598 5159 4287 3586 2 0.00% 8200 11153 11418 14557 16665 22920 29097 99.99% 0 29100 84913 100.00% 0 84915 HEDIS 2013 (Reporting Year 2012) Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 5 5 0.00% 12979 16841 17016 19716 20952 26506 114010 100.00% 0 114015 Page 103 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Nov 15, 2013 12:51 PM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2013 (Reporting Year 2012) Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 104 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months Male Female 31135 29880 <1 92843 87825 1-4 99755 97662 5-9 83469 81212 10-14 43406 42604 15-17 22235 27181 18-19 0-19 Subtotal 372843 366364 0-19 Subtotal: % 58.12% 46.37% 33617 68128 20-24 35805 72858 25-29 38332 65346 30-34 29143 46773 35-39 29727 41833 40-44 20-44 Subtotal 166624 294938 20-44 Subtotal: % 25.98% 37.33% 31627 40805 45-49 30610 38197 50-54 23559 28649 55-59 15972 20864 60-64 45-64 Subtotal 101768 128515 45-64 Subtotal: % 15.86% 16.27% 153 176 65-69 31 58 70-74 22 14 75-79 11 2 80-84 12 13 85-89 5 0 >=90 >=65 Subtotal 234 263 >=65 Subtotal: % 0.04% 0.03% 0 0 Age Unknown Total 641469 790080 HEDIS 2013 (Reporting Year 2012) Data Last Refreshed: Nov 15, 2013 12:51 PM Total 61015 180668 197417 164681 86010 49416 739207 51.64% 101745 108663 103678 75916 71560 461562 32.24% 72432 68807 52208 36836 230283 16.09% 329 89 36 13 25 5 497 0.03% 0 1431549 Page 105
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