HealthPartners / Group Health Plan, Inc. General Info Disclaimers HEDIS 2012 (Reporting Year 2011) Page Data Last Refreshed: 10/22/2012 2 Effectiveness of Care Measures Code Effectiveness of Care Measures Code Medication Management Page Prevention and Screening ABA Adult BMI Assessment 3 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 CIS Childhood Immunization Status 6 IMA Immunizations for Adolescents 10 Page 26 MPM Annual Monitoring for Patients on Persistent Medications 48 27 MRP Medication Reconciliation Post Discharge 53 Potentially Harmful Drug-Disease Interactions in the Elderly 54 Use of High Risk Medications in the Elderly 56 28 DDE 29 DAE BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 30 AAP Adult's Access to Preventive/Ambulatory Health Services 58 COL Colorectal Cancer Screening 14 31 CAP Children's and Adolescents' Access to Primary Care Practitioners 63 CHL Chlamydia Screening in Women 15 32 IET Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 GSO Glaucoma Screening in Older Adults 17 33 PPC Prenatal and Postpartum Care 70 LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 ASM Use of Appropriate Medications for People with Asthma 24 Cardiovascular Access / Availability of Care Measures Use of Services Measures 0 Code Page Page 34 W15 Well Child Visits in the First 15 Months of Life 72 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 36 AWC Ambulatory Care 76 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 IAD 37 AMB CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 Identification of Alcohol and Other Drug Services 86 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 PBH Persistence of Beta Blocker Treatment After Heart Attack 30 41 PCR Plan All-Cause Readmissions 96 Diabetes CDC Comprehensive Diabetes Care 41 31 Musculoskeletal ART Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis 36 OMW Osteoporosis Management in Women Who had a Fracture 37 Behavioral Health AMM Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 HEDIS 2012 (Reporting Year 2011) 0 Code Health Plan Descriptive Information Measures Page 42 BCR Board Certification 99 43 ENP Enrollment by Product Line (Age & Sex) 101 43 DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2012 (Reporting Year 2011) Page 2 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Adult BMI Assessment Data Elements Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Medicare Advantage MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population 2011 H 236179 2011 H 7413 Numerator Events by Admin Data on Eligible Population (before exclusions) 66075 4568 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 27.98% 250 5.00% 263 70 26.62% NR NR 61.62% 240 5.00% 252 162 64.29% Number of Records Excluded Because of Valid Data Errors 0 0 Number of administrative data records excluded 0 0 Number of medical record data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 0 250 67 139 82.40% 77.48% 87.32% 0 240 156 52 86.67% 82.16% 91.18% Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) NR NR NR Page 3 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Total 2011 H Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Ages 3-11 Ages 12-17 Counseling for Nutrition General Measure Data Ages 3-11 Ages 12-17 Counseling for Physical Activity Total 2011 H General Measure Data Total 44886 30162 75048 44886 30162 75048 44886 30162 75048 9026 20.11% 6308 20.91% 15334 20.43% 168 0.37% 200 0.66% 368 0.49% 6 0.01% 3 0.01% 9 0.01% 0 0.00% 0 0.00% 0 0.00% 410 5.00% 410 5.00% 431 410 5.00% 431 49 11.37% 41 9.51% 90 20.88% 431 0 0.00% 0 0.00% 0 0.00% 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 HEDIS 2012 (Reporting Year 2011) Ages 1217 2011 H Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Ages 3-11 236 174 410 236 174 410 236 174 410 45 127 72.88% 67.00% 78.77% 40 85 71.84% 64.87% 78.81% 85 212 72.44% 67.99% 76.89% 0 133 56.36% 49.82% 62.90% 0 85 48.85% 41.14% 56.57% 0 218 53.17% 48.22% 58.12% 0 116 49.15% 42.56% 55.74% 0 97 55.75% 48.08% 63.41% 0 213 51.95% 46.99% 56.91% Page 4 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Total 2011 H Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Ages 3-11 Ages 12-17 Counseling for Nutrition General Measure Data Ages 3-11 Ages 12-17 Counseling for Physical Activity Total 2011 H General Measure Data Total 7564 3859 11423 7564 3859 11423 7564 3859 11423 3715 49.11% 1931 50.04% 5646 49.43% 53 0.70% 91 2.36% 144 1.26% 0 0.00% 1 0.03% 1 0.01% 0 0.00% 0 0.00% 0 0.00% 392 5.00% 392 5.00% 412 392 5.00% 412 138 33.50% 72 17.48% 210 50.97% 412 2 0.49% 2 0.49% 4 0.97% 0 0 0 Number of administrative data records excluded 1 1 1 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 1 1 1 HEDIS 2012 (Reporting Year 2011) Ages 1217 2011 H Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Ages 3-11 257 135 392 257 135 392 257 135 392 129 79 80.93% 75.94% 85.93% 70 37 79.26% 72.05% 86.47% 199 116 80.36% 76.30% 84.42% 2 164 64.59% 58.55% 70.63% 2 65 49.63% 40.82% 58.43% 4 229 59.44% 54.45% 64.43% 0 127 49.42% 43.11% 55.72% 0 71 52.59% 43.80% 61.39% 0 198 50.51% 45.43% 55.59% Page 5 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) HiB Hepatitis B VZV Influenza 4254 83.10% 4610 90.06% 4717 92.15% 4741 92.62% 4166 81.38% 4570 89.28% 4378 85.52% 2092 40.87% 4010 78.34% 3714 72.55% 357 82.64% 379 87.73% 395 91.44% 389 90.05% 345 79.86% 384 88.89% 367 84.95% 158 36.57% 329 76.16% 309 71.53% 341 364 376 373 330 365 350 153 314 296 15 86.62% 83.20% 90.03% 19 93.19% 90.63% 95.74% 4 92.46% 89.78% 95.13% 14 94.16% 91.77% 96.55% 36 89.05% 85.91% 92.19% 3 89.54% 86.46% 92.62% 13 88.32% 85.09% 91.55% 4 38.20% 33.38% 43.02% 13 79.56% 75.54% 83.58% 8 73.97% 69.60% 78.33% 432 0 Numerator Events by administrative Data MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator IPV 2011 H 5119 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 411 Page 6 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 4254 83.10% 3641 71.13% 3565 69.64% 1758 34.34% 3182 62.16% 2933 57.30% 1607 31.39% 1505 29.40% 2670 52.16% 1387 27.10% 357 82.64% 302 69.91% 294 68.06% 134 31.02% 256 59.26% 249 57.64% 115 26.62% 117 27.08% 222 51.39% 102 23.61% 341 290 282 132 246 239 114 117 213 102 15 86.62% 83.20% 90.03% 40 80.29% 76.32% 84.26% 42 78.83% 74.76% 82.90% 15 35.77% 31.01% 40.52% 39 69.34% 64.76% 73.92% 37 67.15% 62.49% 71.82% 15 31.39% 26.78% 36.00% 14 31.87% 27.25% 36.50% 35 60.34% 55.49% 65.19% 13 27.98% 23.52% 32.44% 432 0 Numerator Events by administrative Data Combo 3 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2011 H 5119 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 411 Page 7 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) HiB Hepatitis B VZV Influenza 872 80.82% 985 91.29% 993 92.03% 985 91.29% 944 87.49% 966 89.53% 864 80.07% 489 45.32% 771 71.46% 666 61.72% 351 81.25% 394 91.20% 398 92.13% 395 91.44% 380 87.96% 387 89.58% 352 81.48% 205 47.45% 321 74.31% 276 63.89% 335 19 86.13% 82.67% 89.59% 376 20 96.35% 94.42% 98.28% 381 1 92.94% 90.35% 95.54% 377 19 96.35% 94.42% 98.28% 363 25 94.40% 92.06% 96.75% 371 1 90.51% 87.56% 93.47% 338 19 86.86% 83.47% 90.25% 196 1 47.93% 42.98% 52.88% 304 21 79.08% 75.02% 83.13% 265 1 64.72% 59.98% 69.46% 432 0 Numerator Events by administrative Data MMR 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator IPV 2011 H 1079 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 411 Page 8 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 872 80.82% 791 73.31% 772 71.55% 433 40.13% 645 59.78% 562 52.09% 381 35.31% 346 32.07% 491 45.51% 312 28.92% 351 81.25% 327 75.69% 321 74.31% 183 42.36% 277 64.12% 245 56.71% 164 37.96% 151 34.95% 214 49.54% 136 31.48% 335 19 86.13% 82.67% 89.59% 313 26 82.48% 78.69% 86.28% 307 27 81.27% 77.37% 85.16% 174 13 45.50% 40.56% 50.43% 263 27 70.56% 66.03% 75.09% 236 14 60.83% 55.99% 65.67% 155 14 41.12% 36.24% 46.00% 144 8 36.98% 32.19% 41.77% 205 18 54.26% 49.32% 59.20% 129 10 33.82% 29.12% 38.52% 432 0 Numerator Events by administrative Data Combo 3 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2011 H 1079 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 411 Page 9 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 22, 2012 9:24 AM Immunizations for Adolescents Commercial Data Elements General Measure Data Meningococcal Tdap Combo 1 3666 5348 3604 60.35% 88.03% 59.33% 250 60.68% 361 87.62% 246 59.71% 237 6 342 13 233 8 Reported Rate 61.99% 90.56% 61.48% Lower 95% Confidence Interval 57.06% 87.54% 56.53% Upper 95% Confidence Interval 66.92% 93.58% 66.42% Measurement Year Data Collection Methodology Eligible Member Population 2011 H 6075 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 392 5.00% 412 Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2012 (Reporting Year 2011) 0 392 Page 10 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 22, 2012 9:24 AM Immunizations for Adolescents Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data Measurement Year 2011 Data Collection Methodology A Eligible Member Population 843 Meningococcal Tdap Combo 1 NR NR NR NR NR NR 554 732 532 65.72% 62.45% 68.98% 86.83% 84.49% 89.17% 63.11% 59.79% 66.42% Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 11 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial 2011 A 83106 62887 75.67% 75.38% 75.96% Medicare Advantage NR NR NR MSHO 2011 A 184 124 67.39% 60.35% 74.44% SNBC MHCP-MC NR NR NR 2011 A 1911 1232 64.47% 62.30% 66.64% Page 12 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial 2011 A 105469 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded 5487 NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) MHCP-MC 2010 H 7198 76.23% 240 10.00% 264 206 78.03% 0 0 10 0 83813 79.47% 79.22% 79.71% 10 240 196 9 85.42% 80.74% 90.09% Page 13 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Colorectal Cancer Screening Data Last Refreshed: Oct 22, 2012 9:24 AM Data Elements Commercial Medicare Advantage MSHO Measurement Year Data collection methodology (administrative or hybrid) Eligible population 2011 H 99415 2011 H 928 Number of numerator events by administrative data in eligible population (before exclusions) 57326 451 Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval 57.66% 354 0.05 372 193 51.88% 0 0 0 0 0 354 183 62 69.21% 64.26% 74.16% HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR 48.60% 403 5.00% 424 174 41.04% 0 2 1 0 3 403 165 66 57.32% 52.37% 62.27% SNBC NR NR NR NR NR Page 14 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Chlamydia Screening in Women Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 16-20 Ages 21-24 Total 7489 3553 47.44% 46.31% 48.58% 8008 4709 58.80% 57.72% 59.89% 15497 8262 53.31% 52.52% 54.10% 2011 A Page 15 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Chlamydia Screening in Women Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 16-20 Ages 21-24 Total 1045 744 71.20% 68.40% 73.99% 954 711 74.53% 71.71% 77.35% 1999 1455 72.79% 70.81% 74.76% 2011 A Page 16 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage NR NR NR MSHO 2011 A 2043 1624 79.49% 77.72% 81.27% Page 17 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 22, 2012 9:24 AM Lead Screening in Children Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial 2011 A 5119 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS MHCP-MC 2011 H 1079 996 NR 92.31% NR 411 5.00% 432 401 92.82% Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 0 411 382 8 3581 Reported Rate 69.96% 94.89% Lower 95% Confidence Interval 68.69% 92.64% Upper 95% Confidence Interval 71.22% 97.14% HEDIS 2012 (Reporting Year 2011) Page 18 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 22, 2012 9:24 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening NR NR NR NR NR NR NR NR Reported Rate NR NR NR NR Lower 95% Confidence Interval NR NR NR NR Upper 95% Confidence Interval NR NR NR NR Advance Care Planning Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Data Elements General Measure Data Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2012 (Reporting Year 2011) Page 19 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 20 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Systemic corticosteroid Bronchodilator 29 70.73% 55.58% 85.88% 36 87.80% 76.57% 99.04% 2011 A 41 Page 21 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 22 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Medicare Advantage NR NR NR Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO SNBC 2011 A 56 14 25.00% 12.77% 37.23% NR NR NR Page 23 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Number of required exclusions Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 5-11 Ages 12-18 Ages 19-50 Ages 51-64 Total 590 568 25 96.27% 94.66% 97.88% 447 427 26 95.53% 93.50% 97.55% 1831 1692 199 92.41% 91.17% 93.65% 1289 1238 551 96.04% 94.94% 97.15% 4157 3925 801 94.42% 93.71% 95.13% 2011 A ` Page 24 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Number of required exclusions Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 5-11 Ages 12-18 Ages 19-50 Ages 51-64 Total 180 167 11 92.78% 88.72% 96.84% 94 77 8 81.91% 73.60% 90.23% 188 153 54 81.38% 75.55% 87.21% 45 31 55 68.89% 54.25% 83.53% 507 428 128 84.42% 81.16% 87.67% 2011 A Page 25 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 3142 964 87.35% 26.80% 2011 H 3597 328 5.00% 345 285 87 82.61% 25.22% 273 20 84 158 89.33% 85.84% 92.82% 73.78% 68.87% 78.69% 1 0 1 328 Page 26 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 64 29 81.01% 36.71% 62 29 78.48% 36.71% 62 7 29 16 87.34% 79.38% 95.31% 56.96% 45.41% 68.51% 2011 H 79 79 0.00% 79 0 0 0 79 Page 28 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Controlling High Blood Pressure Data Last Refreshed: Oct 22, 2012 9:24 AM Data Elements Commercial Medicare Advantage MSHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2010 H 33326 2011 H 863 2010 H 1133 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 296 5.00% 311 0 0.00% NR NR 0.00% 296 5.00% 311 0 0.00% NR NR 0.00% 342 5.00% 360 0 0.00% Records Excluded because of Valid Data Errors 0 0 0 Number of records excluded because of false positive diagnoses 0 0 0 Number of administrative data records excluded 6 15 8 Number of medical record data records excluded 0 0 0 Number of employee/dependent medical records excluded 0 0 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 6 296 0 237 80.07% 75.35% 84.79% 15 296 0 235 79.39% 74.61% 84.17% 8 342 0 255 74.56% 69.80% 79.32% HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR Page 29 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Persistence of Beta Blocker Treatment After Heart Attack Data Elements Commercial Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage MSHO SNBC MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population 2011 A 192 2011 A 10 2011 A 14 Numerator Events by Admin Data on Eligible Population 157 8 12 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) 81.77% 76.05% 87.49% NR NR NR NA NA NA NR NR NR NA NA NA Page 30 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial HbA1c Testing Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2011 H 16828 2011 H 16828 2011 H 13130 15409 91.57% 548 10% 603 560 92.87% 12038 71.54% 548 10% 603 431 71.48% Number of Records Excluded Because of Valid Data Errors 7 Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of HbA1c < 7 required administrative data records excluded Number of HbA1c < 7 required medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2011 H 16828 2011 H 16828 2011 H 16828 2011 H 16828 2011 H 16828 2011 H 16828 2011 H 16828 1949 14.84% 548 10% 466 73 15.67% 4090 24.30% 548 10% 603 143 23.71% 9281 55.15% 548 10% 603 329 54.56% 14504 86.19% 548 10% 603 523 86.73% 3593 21.35% 548 10% 603 129 21.39% 13472 80.06% 548 10% 603 480 79.60% 5034 29.91% 548 10% 603 187 31.01% 3916 23.27% 548 10% 603 139 23.05% 7 0 7 7 7 7 7 7 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 7 548 134 248 69.71% 65.77% 73.65% 7 548 303 58 65.88% 61.81% 69.94% 7 548 481 16 90.69% 88.17% 93.22% 7 548 118 218 61.31% 57.14% 65.48% 7 548 437 38 86.68% 83.74% 89.62% 7 548 163 278 80.47% 77.06% 83.88% 7 548 121 218 61.86% 57.70% 66.02% 137 20 7 548 514 9 95.44% 93.60% 97.28% 7 548 93 5 17.88% 14.58% 21.18% 157 447 72 138 46.98% 42.24% 51.72% Page 31 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 32 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO LDL-C Screening LDL-C Level <100 mg/dL 2011 H 458 2011 H 458 2011 H 458 2011 H 458 2011 H 458 2011 H 458 2011 H 458 181 39.52% 388 10% 427 165 38.64% 324 70.74% 388 10% 427 303 70.96% 391 85.37% 388 10% 427 362 84.78% 157 34.28% 388 10% 427 143 33.49% 410 89.52% 388 10% 427 381 89.23% 202 44.10% 388 10% 427 183 42.86% 184 40.17% 388 10% 427 166 38.88% 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 0 0 0 0 0 0 0 0 0 7 388 367 7 96.39% 94.41% 98.38% 7 388 62 0 15.98% 12.20% 19.75% 7 388 152 139 75.00% 70.56% 79.44% 7 388 273 30 78.09% 73.85% 82.34% 7 388 330 6 86.60% 83.08% 90.12% 7 388 133 124 66.24% 61.40% 71.07% 7 388 349 6 91.49% 88.59% 94.40% 7 388 162 141 78.09% 73.85% 82.34% 7 388 147 117 68.04% 63.27% 72.81% 2011 H 458 2011 H 458 430 93.89% 388 10% 427 399 93.44% 256 55.90% 388 10% 427 243 56.91% Number of Records Excluded Because of Valid Data Errors 7 Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Blood Pressure <140/80 mm Hg Eye Exam Poor HbA1c Control Measurement Year Data Collection Methodology Eligible Member Population Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Adequate HbA1c Control (<8.0%) HbA1c Testing Data Elements Good HbA1c Control (<7.0%) NR NR Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) NR NR NR Page 33 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 34 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2011 H 1145 2011 H 1145 2011 H 1019 2011 H 1145 2011 H 1145 2011 H 1145 2011 H 1145 2011 H 1145 2011 H 1145 2011 H 1145 1053 91.97% 548 10% 603 553 91.71% 662 57.82% 548 10% 603 353 58.54% 210 20.61% 548 10% 533 106 19.89% 365 31.88% 548 10% 603 192 31.84% 650 56.77% 548 10% 603 337 55.89% 939 82.01% 548 10% 603 488 80.93% 312 27.25% 548 10% 603 150 24.88% 958 83.67% 548 10% 603 504 83.58% 582 50.83% 548 10% 603 305 50.58% 460 40.17% 548 10% 603 248 41.13% 22 22 0 22 22 22 22 22 22 22 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 22 548 173 150 58.94% 54.73% 63.15% 22 548 313 73 70.44% 66.53% 74.35% 22 548 453 16 85.58% 82.55% 88.62% 22 548 145 138 51.64% 47.37% 55.92% 22 548 469 11 87.59% 84.74% 90.44% 22 548 269 173 80.66% 77.26% 84.06% 22 548 221 126 63.32% 59.19% 67.45% 70 Number of Hybrid required exclusions Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Blood Pressure <140/80 mm Hg Poor HbA1c Control Number of Administrative required exclusions Additional Records Added from the Oversample List Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg HbA1c Testing 36 22 548 510 5 93.98% 91.90% 96.06% 22 548 137 6 26.09% 22.33% 29.86% 106 497 96 91 37.63% 33.27% 41.99% Page 35 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage NR NR NR Page 36 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Medicare Advantage NR NR NR Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO 2011 A 64 7 10.94% 2.51% 19.37% Page 37 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2011 A 3531 2732 77.37% 75.98% 78.77% 2176 61.63% 60.01% 63.24% Page 38 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment NR NR NR NR NR NR Page 39 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2011 A 29 22 NA NA NA 17 NA NA NA Page 40 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment NR NR NR NR NR NR Page 41 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2011 A 499 271 54.31% 49.84% 58.78% 187 37.47% 33.13% 41.82% Page 42 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation Phase Continuation and Maintenance Phase 773 354 45.80% 42.22% 49.37% 235 113 48.09% 41.48% 54.69% 2011 A Page 43 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation Phase Continuation and Maintenance Phase 196 101 51.53% 44.28% 58.78% 41 26 63.41% 47.45% 79.38% 2011 A Page 44 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data 30 Days 7 Days 5 NA NA NA 4 NA NA NA 2011 A 6 Page 46 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 47 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 20687 17393 84.08% 83.58% 84.58% 267 231 86.52% 82.23% 90.80% 17182 14503 84.41% 83.86% 84.95% 907 631 69.57% 66.52% 72.62% 39043 32758 83.90% 83.54% 84.27% 2011 A Page 48 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 930 878 94.41% 92.88% 95.94% 63 61 96.83% 91.70% 100.00% 907 866 95.48% 94.07% 96.89% 153 138 90.20% 85.16% 95.23% 2053 1943 94.64% 93.64% 95.64% 2011 A Page 50 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 881 782 88.76% 86.62% 90.91% 11 9 NA NA NA 848 733 86.44% 84.08% 88.80% 100 70 70.00% 60.52% 79.48% 1840 1594 86.63% 85.05% 88.21% 2011 A Page 52 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Medication Reconciliation Post Discharge Data Elements Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) NR NR NR Page 53 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data History of Falls + Dementia + Tricyclic Tricyclic Antidepressants, Antidepressants Antipsychotics or or Anticholinergic Sleep Agents Agents NR NR NR NR NR NR Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs Total NR NR NR NR NR NR Page 54 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data History of Falls + Dementia + Tricyclic Tricyclic Antidepressants, Antidepressants Antipsychotics or or Anticholinergic Sleep Agents Agents Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs Total 55 4 7.27% 0.00% 15.05% 803 153 19.05% 16.27% 21.83% 2011 A 154 22 14.29% 8.43% 20.14% 594 127 21.38% 18.00% 24.76% Page 55 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data 2011 A 2598 At least 1 Prescription At least 2 Prescriptions 446 17.17% 15.70% 18.64% 60 2.31% 1.71% 2.91% Page 57 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 96794 121415 8984 227193 93023 117900 8841 96.10% 95.98% 96.23% 97.10% 97.01% 97.20% 98.41% 98.14% 98.67% 219764 96.73% 96.66% 96.80% 2011 A Page 58 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR Page 59 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 2599 2599 0 0 2562 NA NA NA NA NA NA 98.58% 98.10% 99.05% 2562 98.58% 98.10% 99.05% 2011 A Page 60 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 10263 4729 25 15017 9092 4300 22 88.59% 87.97% 89.21% 90.93% 90.10% 91.76% NA NA NA 13414 89.33% 88.83% 89.82% 2011 A Page 62 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 5476 5436 28019 26320 26215 24317 46486 43011 99.27% 99.03% 99.50% 93.94% 93.66% 94.22% 92.76% 92.44% 93.08% 92.52% 92.28% 92.76% 2011 A Page 63 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 1651 1632 5242 4847 3124 2867 4131 3799 98.85% 98.30% 99.39% 92.46% 91.74% 93.19% 91.77% 90.79% 92.75% 91.96% 91.12% 92.80% 2011 A Page 64 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2011 A 4490 342 4832 148 92 1636 736 1784 828 43.27% 37.88% 48.67% 26.90% 22.05% 31.75% 36.44% 35.02% 37.86% 16.39% 15.30% 17.49% 36.92% 35.55% 38.29% 17.14% 16.06% 18.21% Page 65 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment Total 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2011 A 46 0 46 0 0 22 2 22 2 NA NA NA NA NA NA 47.83% 32.30% 63.35% 4.35% 0.00% 11.33% 47.83% 32.30% 63.35% 4.35% 0.00% 11.33% Page 67 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2011 A 132 1844 1712 53 36 631 305 684 341 40.15% 31.41% 48.89% 27.27% 19.30% 35.25% 36.86% 34.54% 39.17% 17.82% 15.97% 19.66% 37.09% 34.86% 39.33% 18.49% 16.69% 20.29% Page 69 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Prenatal and Postpartum Care Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2011 H 5809 2010 H 6251 Number of numerator events by administrative data in eligible population (before exclusions) 4591 3946 79.03% 229 5.00% 241 190 63.13% 229 5.00% 241 149 78.84% 61.83% 0 0 0 0 229 120 102 0 0 229 115 79 96.94% 94.50% 99.39% 84.72% 79.84% 89.60% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) Page 70 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Prenatal and Postpartum Care Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2011 H 2049 2011 H 2049 Number of numerator events by administrative data in eligible population (before exclusions) 1526 1057 74.48% 360 5.00% 378 289 51.59% 360 5.00% 378 177 76.46% 46.83% 0 0 0 0 360 146 197 0 0 360 146 100 95.28% 92.95% 97.61% 68.33% 63.39% 73.28% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) Page 71 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 29 25 48 73 170 498 3851 0.62% 0.38% 0.85% 0.53% 0.31% 0.75% 1.02% 0.72% 1.32% 1.56% 1.19% 1.92% 3.62% 3.08% 4.17% 10.61% 9.72% 11.50% 82.04% 80.93% 83.15% 2011 A 4694 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 72 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 0 HEDIS 2012 (Reporting Year 2011) 2 visits 3 visits 4 visits 5 visits 6 or more visits 11 0.71% 26 1.68% 30 1.94% 82 5.30% 130 8.41% 272 17.59% 995 64.36% 3 0.85% 6 1.70% 11 3.13% 14 3.98% 25 7.10% 66 18.75% 227 64.49% 0 2 0.60% 0.00% 1.57% 0 4 1.19% 0.00% 2.51% 0 11 3.28% 1.23% 5.34% 0 9 2.69% 0.81% 4.57% 0 18 5.37% 2.81% 7.94% 0 49 14.63% 10.69% 18.56% 216 26 72.24% 67.29% 77.18% 335 5.00% 352 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit 2011 H 1546 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 335 Page 73 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial 2011 A 23124 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors HEDIS 2012 (Reporting Year 2011) MHCP-MC 2011 H 4288 3132 NR 73.04% 260 5.00% 273 202 NR 73.99% 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Data Last Refreshed: Oct 22, 2012 9:24 AM 0 17089 73.90% 73.33% 74.47% 0 260 192 15 79.62% 74.53% 84.70% Page 74 Use of Services HealthPartners / Group Health Plan, Inc. Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial 2011 A 65411 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 2802 NR 39.43% 407 5.00% 428 167 NR 39.02% 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) MHCP-MC 2011 H 7106 0 23189 35.45% 35.08% 35.82% 0 407 158 56 52.58% 47.61% 57.55% Page 75 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 70590 696725 854353 2038844 1893739 96738 20007 7764 0 5678760 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 62399 221158 198808 528862 708056 62373 21330 7573 0 1810559 HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months 883.96 317.43 232.70 259.39 373.89 644.76 1066.13 975.40 318.83 Emergency Room Visits Visits 1845 10254 9906 24455 19988 1554 726 339 0 69067 Visits/ 1,000 Member Months 26.14 14.72 11.59 11.99 10.55 16.06 36.29 43.66 12.16 Page 76 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 77 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 2 14843 12135 8577 0 35557 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 3 12367 10628 7397 0 30395 HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months NA NA NA NA 1500.00 833.19 875.81 862.42 854.82 Emergency Room Visits Visits 0 0 0 0 0 499 431 256 0 1186 Visits/ 1,000 Member Months NA NA NA NA 0.00 33.62 35.52 29.85 33.35 Page 78 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 79 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 34860 199159 161116 273226 103056 333 69 10 0 771829 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 24494 57962 37718 107241 50774 184 35 5 0 278413 HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months 702.64 291.03 234.10 392.50 492.68 552.55 507.25 500.00 360.72 Emergency Room Visits Visits 2862 8742 4510 15775 3715 9 0 0 0 35613 Visits/ 1,000 Member Months 82.10 43.89 27.99 57.74 36.05 27.03 0.00 0.00 46.14 Page 80 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months 70590 696725 854353 2038844 1893739 96738 20007 7764 0 5678760 Discharges Discharges / 1,000 Member Months 500 935 1226 10845 11366 1429 611 264 0 27176 7.08 1.34 1.44 5.32 6.00 14.77 30.54 34.00 419 697 606 2065 5072 684 382 210 0 10135 5.94 1.00 0.71 1.01 2.68 7.07 19.09 27.05 76 238 447 2287 6276 745 229 54 0 10352 1.08 0.34 0.52 1.12 3.31 7.70 11.45 6.96 172 6493 18 0 6683 0.20 3.18 0.01 HEDIS 2012 (Reporting Year 2011) 4.79 1.78 1.82 1.40 Days Days / 1,000 Member Months 3202 3039 3821 29674 40166 5506 2559 984 0 88951 45.36 4.36 4.47 14.55 21.21 56.92 127.91 126.74 1916 1951 1828 6331 18023 2660 1425 716 0 34850 27.14 2.80 2.14 3.11 9.52 27.50 71.23 92.22 1280 1088 1556 6431 22074 2846 1134 268 0 36677 18.13 1.56 1.82 3.15 11.66 29.42 56.68 34.52 435 16912 69 0 17416 0.51 8.29 0.04 15.66 6.14 6.46 3.64 Average Length of Stay 6.40 3.25 3.12 2.74 3.53 3.85 4.19 3.73 NA 3.27 4.57 2.80 3.02 3.07 3.55 3.89 3.73 3.41 NA 3.44 16.84 4.57 3.48 2.81 3.52 3.82 4.95 4.96 NA 3.54 2.53 2.60 3.83 NA 2.61 Page 81 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 82 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months 0 0 0 0 2 14843 12135 8577 0 35557 Discharges 0 0 0 0 0 510 457 304 0 1271 0 0 0 0 0 371 378 267 0 1016 0 0 0 0 0 139 79 37 0 255 0 0 0 0 0 HEDIS 2012 (Reporting Year 2011) Discharges / 1,000 Member Months NA NA NA NA 0.00 34.36 37.66 35.44 35.75 NA NA NA NA 0.00 24.99 31.15 31.13 28.57 NA NA NA NA 0.00 9.36 6.51 4.31 7.17 NA NA 0.00 0.00 Days 0 0 0 0 0 2386 2087 1222 0 5695 0 0 0 0 0 1533 1544 1024 0 4101 0 0 0 0 0 853 543 198 0 1594 0 0 0 0 0 Days / 1,000 Member Months NA NA NA NA 0.00 160.75 171.98 142.47 160.17 NA NA NA NA 0.00 103.28 127.24 119.39 115.34 NA NA NA NA 0.00 57.47 44.75 23.08 44.83 NA NA 0.00 0.00 Average Length of Stay NA NA NA NA NA 4.68 4.57 4.02 NA 4.48 NA NA NA NA NA 4.13 4.08 3.84 NA 4.04 NA NA NA NA NA 6.14 6.87 5.35 NA 6.25 NA NA NA NA NA Page 83 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months 34860 199159 161116 273226 103056 333 69 10 0 771829 Discharges Discharges / 1,000 Member Months 356 318 480 3752 984 6 1 0 0 5897 10.21 1.60 2.98 13.73 9.55 18.02 14.49 0.00 312 266 140 807 539 5 1 0 0 2070 8.95 1.34 0.87 2.95 5.23 15.02 14.49 0.00 41 52 84 515 439 1 0 0 0 1132 1.18 0.26 0.52 1.88 4.26 3.00 0.00 0.00 256 2430 6 0 2692 HEDIS 2012 (Reporting Year 2011) 7.64 2.68 1.47 1.59 8.89 0.06 5.01 Days Days / 1,000 Member Months 1882 938 1556 10479 3684 17 4 0 0 18560 53.99 4.71 9.66 38.35 35.75 51.05 57.97 0.00 1276 749 522 2696 1819 16 4 0 0 7082 36.60 3.76 3.24 9.87 17.65 48.05 57.97 0.00 603 189 381 1592 1843 1 0 0 0 4609 17.30 0.95 2.36 5.83 17.88 3.00 0.00 0.00 653 6191 22 0 6866 4.05 22.66 0.21 24.05 9.18 5.97 12.78 Average Length of Stay 5.29 2.95 3.24 2.79 3.74 2.83 4.00 NA NA 3.15 4.09 2.82 3.73 3.34 3.37 3.20 4.00 NA NA 3.42 14.71 3.63 4.54 3.09 4.20 1.00 NA NA NA 4.07 2.55 2.55 3.67 NA 2.55 Page 85 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total 13-17 18-24 25-34 35-64 65+ Unknown Total Member Months (Outpatient/ED) Male Female Total Male Female Total Male Female Total Male Female Total 519494 220207 291447 342457 1297354 65382 0 2736341 492653 210621 289488 423806 1466724 59127 0 2942419 1012147 430828 580935 766263 2764078 124509 0 5678760 519494 220207 291447 342457 1297354 65382 0 2736341 492653 210621 289488 423806 1466724 59127 0 2942419 1012147 430828 580935 766263 2764078 124509 0 5678760 519494 220207 291447 342457 1297354 65382 0 2736341 492653 210621 289488 423806 1466724 59127 0 2942419 1012147 430828 580935 766263 2764078 124509 0 5678760 519494 220207 291447 342457 1297354 65382 0 2736341 492653 210621 289488 423806 1466724 59127 0 2942419 1012147 430828 580935 766263 2764078 124509 0 5678760 Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Inpatient Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Percent Number Percent Number Percent Number Percent 24 10 34 428 208 636 1086 632 1718 649 456 1105 2471 1613 4084 125 54 179 0 0 0 4783 2973 7756 0.06% 0.02% 0.04% 2.33% 1.19% 1.77% 4.47% 2.62% 3.55% 2.27% 1.29% 1.73% 2.29% 1.32% 1.77% 2.29% 1.10% 1.73% NA NA NA 2.10% 1.21% 1.64% 10 7 17 88 51 139 235 139 374 113 94 207 586 352 938 50 25 75 0 0 0 1082 668 1750 0.02% 0.02% 0.02% 0.48% 0.29% 0.39% 0.97% 0.58% 0.77% 0.40% 0.27% 0.32% 0.54% 0.29% 0.41% 0.92% 0.51% 0.72% NA NA NA 0.47% 0.27% 0.37% 1 0 1 30 29 59 46 26 72 18 11 29 54 54 108 1 0 1 0 0 0 150 120 270 0.00% 0.00% 0.00% 0.16% 0.17% 0.16% 0.19% 0.11% 0.15% 0.06% 0.03% 0.05% 0.05% 0.04% 0.05% 0.02% 0.00% 0.01% NA NA NA 0.07% 0.05% 0.06% 14 5 19 390 174 564 969 557 1526 597 411 1008 2127 1414 3541 89 35 124 0 0 0 4186 2596 6782 0.03% 0.01% 0.02% 2.13% 0.99% 1.57% 3.99% 2.31% 3.15% 2.09% 1.16% 1.58% 1.97% 1.16% 1.54% 1.63% 0.71% 1.20% NA NA NA 1.84% 1.06% 1.43% HEDIS 2012 (Reporting Year 2011) Page 86 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR NR NR 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 87 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total 13-17 18-24 25-34 35-64 65+ Unknown Total Member Months (Outpatient/ED) Male Female Total Male Female Total Male Female Total Male Female Total 0 0 0 0 0 10576 0 10576 0 0 0 0 2 24979 0 24981 0 0 0 0 2 35555 0 35557 0 0 0 0 0 10576 0 10576 0 0 0 0 2 24979 0 24981 0 0 0 0 2 35555 0 35557 0 0 0 0 0 10576 0 10576 0 0 0 0 2 24979 0 24981 0 0 0 0 2 35555 0 35557 0 0 0 0 0 10576 0 10576 0 0 0 0 2 24979 0 24981 0 0 0 0 2 35555 0 35557 Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 81 51 132 0 0 0 81 51 132 NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 9.19% 2.45% 4.46% NA NA NA 9.19% 2.45% 4.45% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 56 35 91 0 0 0 56 35 91 NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 6.35% 1.68% 3.07% NA NA NA 6.35% 1.68% 3.07% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 38 20 58 0 0 0 38 20 58 NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 4.31% 0.96% 1.96% NA NA NA 4.31% 0.96% 1.96% HEDIS 2012 (Reporting Year 2011) Page 88 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total 13-17 18-24 25-34 35-64 65+ Unknown Total Member Months (Outpatient/ED) Male Female Total Male Female Total Male Female Total Male Female Total 144671 39903 34102 45837 86098 196 0 350807 142595 39779 57059 82357 99016 216 0 421022 287266 79682 91161 128194 185114 412 0 771829 144671 39903 34102 45837 86098 196 0 350807 142595 39779 57059 82357 99016 216 0 421022 287266 79682 91161 128194 185114 412 0 771829 144671 39903 34102 45837 86098 196 0 350807 142595 39779 57059 82357 99016 216 0 421022 287266 79682 91161 128194 185114 412 0 771829 144671 39903 34102 45837 86098 196 0 350807 142595 39779 57059 82357 99016 216 0 421022 287266 79682 91161 128194 185114 412 0 771829 Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Inpatient Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Percent Number Percent Number Percent Number Percent 11 5 16 209 114 323 469 354 823 920 816 1736 1556 982 2538 1 0 1 0 0 0 3166 2271 5437 0.09% 0.04% 0.07% 6.29% 3.44% 4.86% 16.50% 7.44% 10.83% 24.09% 11.89% 16.25% 21.69% 11.90% 16.45% 6.12% 0.00% 2.91% NA NA NA 10.83% 6.47% 8.45% 3 5 8 35 37 72 93 88 181 168 166 334 302 208 510 0 0 0 0 0 0 601 504 1105 0.02% 0.04% 0.03% 1.05% 1.12% 1.08% 3.27% 1.85% 2.38% 4.40% 2.42% 3.13% 4.21% 2.52% 3.31% 0.00% 0.00% 0.00% NA NA NA 2.06% 1.44% 1.72% 0 0 0 23 15 38 0 4 4 8 5 13 12 10 22 0 0 0 0 0 0 43 34 77 0.00% 0.00% 0.00% 0.69% 0.45% 0.57% 0.00% 0.08% 0.05% 0.21% 0.07% 0.12% 0.17% 0.12% 0.14% 0.00% 0.00% 0.00% NA NA NA 0.15% 0.10% 0.12% 10 0 10 195 92 287 426 305 731 858 733 1591 1428 915 2343 1 0 1 0 0 0 2918 2045 4963 0.08% 0.00% 0.04% 5.86% 2.78% 4.32% 14.99% 6.41% 9.62% 22.46% 10.68% 14.89% 19.90% 11.09% 15.19% 6.12% 0.00% 2.91% NA NA NA 9.98% 5.83% 7.72% HEDIS 2012 (Reporting Year 2011) Page 90 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 519494 220207 1931258 65382 0 2736341 492653 210621 2180018 59127 0 2942419 1012147 430828 4111276 124509 0 5678760 519494 220207 1931258 65382 0 2736341 492653 210621 2180018 59127 0 2942419 1012147 430828 4111276 124509 0 5678760 Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total 519494 220207 1931258 65382 0 2736341 492653 210621 2180018 59127 0 2942419 1012147 430828 4111276 124509 0 5678760 Intensive Outpatient/Partial Hospitalization Inpatient Any Services Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total Member Months (Outpatient/ED) Male Female Total 519494 220207 1931258 65382 0 2736341 492653 210621 2180018 59127 0 2942419 1012147 430828 4111276 124509 0 5678760 Outpatient/ED Number Percent Number Percent Number Percent Number Percent 3135 1975 5110 2477 2630 5107 11900 21824 33724 274 330 604 0 0 0 17786 26759 44545 7.24% 4.81% 6.06% 13.50% 14.98% 14.22% 7.39% 12.01% 9.84% 5.03% 6.70% 5.82% NA NA NA 7.80% 10.91% 9.41% 46 24 70 210 166 376 362 541 903 15 14 29 0 0 0 633 745 1378 0.11% 0.06% 0.08% 1.14% 0.95% 1.05% 0.22% 0.30% 0.26% 0.28% 0.28% 0.28% NA NA NA 0.28% 0.30% 0.29% 181 118 299 199 255 454 339 743 1082 4 9 13 0 0 0 723 1125 1848 0.42% 0.29% 0.35% 1.08% 1.45% 1.26% 0.21% 0.41% 0.32% 0.07% 0.18% 0.13% NA NA NA 0.32% 0.46% 0.39% 3075 1932 5007 2416 2530 4946 11699 21473 33172 268 319 587 0 0 0 17458 26254 43712 7.10% 4.71% 5.94% 13.17% 14.41% 13.78% 7.27% 11.82% 9.68% 4.92% 6.47% 5.66% NA NA NA 7.66% 10.71% 9.24% HEDIS 2012 (Reporting Year 2011) Page 91 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Member Months (Inpatient) Female Total NR NR NR NR NR NR NR 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR Female Total NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Male Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Male Female Total Male Female Total Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 0 0 0 10576 0 10576 0 0 2 24979 0 24981 0 0 2 35555 0 35557 0 0 0 10576 0 10576 0 0 2 24979 0 24981 0 0 2 35555 0 35557 0 0 0 10576 0 10576 Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total 0 0 2 24979 0 24981 0 0 2 35555 0 35557 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Male Female Total 0 0 0 10576 0 10576 0 0 2 24979 0 24981 0 0 2 35555 0 35557 Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 0 0 0 0 0 0 106 280 386 0 0 0 106 280 386 NA NA NA NA NA NA NA 0.00% 0.00% 12.03% 13.45% 13.03% NA NA NA 12.03% 13.45% 13.03% 0 0 0 0 0 0 0 0 0 23 55 78 0 0 0 23 55 78 NA NA NA NA NA NA NA 0.00% 0.00% 2.61% 2.64% 2.63% NA NA NA 2.61% 2.64% 2.63% 0 0 0 0 0 0 0 0 0 3 11 14 0 0 0 3 11 14 NA NA NA NA NA NA NA 0.00% 0.00% 0.34% 0.53% 0.47% NA NA NA 0.34% 0.53% 0.47% 0 0 0 0 0 0 0 0 0 90 243 333 0 0 0 90 243 333 NA NA NA NA NA NA NA 0.00% 0.00% 10.21% 11.67% 11.24% NA NA NA 10.21% 11.67% 11.24% HEDIS 2012 (Reporting Year 2011) Page 93 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Member Months (Inpatient) Female Total NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Male NR Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female Total Male Female Total 144671 39903 166037 196 0 350807 142595 39779 238432 216 0 421022 287266 79682 404469 412 0 771829 144671 39903 166037 196 0 350807 142595 39779 238432 216 0 421022 287266 79682 404469 412 0 771829 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 144671 39903 166037 196 0 350807 142595 39779 238432 216 0 421022 287266 79682 404469 412 0 771829 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Male Female Total 144671 39903 166037 196 0 350807 142595 39779 238432 216 0 421022 287266 79682 404469 412 0 771829 Outpatient/ED Number Percent Number Percent Number Percent Number Percent 1218 801 2019 600 740 1340 2973 5090 8063 3 2 5 0 0 0 4794 6633 11427 10.10% 6.74% 8.43% 18.04% 22.32% 20.18% 21.49% 25.62% 23.92% 18.37% 11.11% 14.56% NA NA NA 16.40% 18.91% 17.77% 9 10 19 41 78 119 174 203 377 0 0 0 0 0 0 224 291 515 0.07% 0.08% 0.08% 1.23% 2.35% 1.79% 1.26% 1.02% 1.12% 0.00% 0.00% 0.00% NA NA NA 0.77% 0.83% 0.80% 88 53 141 82 80 162 204 311 515 0 0 0 0 0 0 374 444 818 0.73% 0.45% 0.59% 2.47% 2.41% 2.44% 1.47% 1.57% 1.53% 0.00% 0.00% 0.00% NA NA NA 1.28% 1.27% 1.27% 1195 786 1981 574 720 1294 2862 4938 7800 3 2 5 0 0 0 4634 6446 11080 9.91% 6.61% 8.28% 17.26% 21.72% 19.49% 20.68% 24.85% 23.14% 18.37% 11.11% 14.56% NA NA NA 15.85% 18.37% 17.23% HEDIS 2012 (Reporting Year 2011) Page 95 Use of Services HealthPartners / Group Health Plan, Inc. Plan All-Cause Readmissions Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Total Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M F Total HEDIS 2012 (Reporting Year 2011) Page 96 Use of Services HealthPartners / Group Health Plan, Inc. Plan All-Cause Readmissions Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO Count of Index Stays (Denominator) Age 18-44 45-54 55-64 Total Sex M F Total M F Total M F Total M F Total 0 0 0 0 0 0 0 0 0 0 0 0 Count of Index Stays (Denominator) Age 65-74 75-84 85+ Total Sex M F Total M F Total M F Total M F Total HEDIS 2012 (Reporting Year 2011) 93 170 263 92 157 249 29 113 142 214 440 654 Count of 30-Day Readmissions (Numerator) 0 0 0 0 0 0 0 0 0 0 0 0 Observed Readmission (Num/Den) Count of 30-Day Readmissions (Numerator) 16 26 42 13 18 31 6 7 13 35 51 86 Observed Readmission (Num/Den) 17.20% 15.29% 15.97% 14.13% 11.46% 12.45% 20.69% 6.19% 9.15% 16.36% 11.59% 13.15% NA NA NA NA NA NA Average Adjusted Probability Total Variance 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Average Adjusted Probability Total Variance 18.84% 18.02% 18.31% 17.69% 18.71% 18.34% 17.72% 16.28% 16.58% 18.19% 17.82% 17.94% 1338.83% 2261.81% 3600.64% 1287.54% 2226.72% 3514.27% 408.92% 1508.35% 1917.28% 3035.30% 5996.88% 9032.18% Page 97 Use of Services HealthPartners / Group Health Plan, Inc. Plan All-Cause Readmissions Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M Total HEDIS 2012 (Reporting Year 2011) Page 98 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 22, 2012 9:24 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2012 (Reporting Year 2011) Number of Physicians in Active Board Certification Each Practice Area Percent Number 711 256 23 6249 690 243 23 5418 97.05% 94.92% 100.00% 86.70% Page 99 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 22, 2012 9:24 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2012 (Reporting Year 2011) Number of Physicians in Active Board Certification Each Practice Area Percent Number NR NR NR NR Page 100 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:24 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 36638 153713 202741 213346 133263 91320 Member Months Female 33952 147150 193121 200588 128463 87373 Total 70590 300863 395862 413934 261726 178693 831021 30.37% 200127 154950 187507 192925 221239 790647 26.87% 202115 197990 225816 213004 243171 1621668 28.56% 956748 34.96% 240723 252496 220553 169418 1082096 36.78% 270147 289694 258875 191833 2038844 35.90% 883190 32.28% 40437 12895 5888 3398 1953 811 1010549 34.34% 33119 10287 5999 4722 3347 1653 1893739 33.35% 65382 2.39% 0 59127 2.01% 0 124509 2.19% 2736341 2942419 HEDIS 2012 (Reporting Year 2011) 402242 352940 413323 405929 464410 510870 542190 479428 361251 73556 23182 11887 8120 5300 2464 0 5678760 Page 101 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:24 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Page 102 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:24 AM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 0 0 0.00% 0 0 0 2 0 0.00% 0 0.00% 2586 2654 2252 1585 870 629 2 0.01% 4332 5271 4320 3978 3701 3377 2 0.01% 10576 100.00% 0 24979 99.99% 0 35555 99.99% 10576 24981 HEDIS 2012 (Reporting Year 2011) 0 0 0 0 0 0 0 0 2 6918 7925 6572 5563 4571 4006 0 35557 Page 103 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:24 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Page 104 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 17140 49072 51413 43548 23401 12829 Member Months Female 17720 48331 50343 42565 23415 15358 Total 34860 97403 101756 86113 46816 28187 197403 56.27% 21273 24276 21561 17956 18057 197732 46.96% 41701 46237 36120 24749 21296 395135 51.19% 103123 29.40% 17185 15618 11369 5913 170103 40.40% 18322 15255 11246 8148 273226 35.40% 50085 14.28% 142 25 19 0 10 0 52971 12.58% 126 40 26 24 0 0 103056 13.35% 196 0.06% 0 216 0.05% 0 412 0.05% 350807 421022 HEDIS 2012 (Reporting Year 2011) 62974 70513 57681 42705 39353 35507 30873 22615 14061 268 65 45 24 10 0 0 771829 Page 105
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