Blue Plus (HMO Minnesota) General Info Disclaimers HEDIS 2012 (Reporting Year 2011) Page Data Last Refreshed: 10/22/2012 2 Effectiveness of Care Measures Code Effectiveness of Care Measures Code Medication Management Page Prevention and Screening ABA Adult BMI Assessment 3 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 CIS Childhood Immunization Status 6 IMA Immunizations for Adolescents 10 Page 26 MPM Annual Monitoring for Patients on Persistent Medications 48 27 MRP Medication Reconciliation Post Discharge 53 Potentially Harmful Drug-Disease Interactions in the Elderly 54 Use of High Risk Medications in the Elderly 56 28 DDE 29 DAE BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 30 AAP Adult's Access to Preventive/Ambulatory Health Services 58 COL Colorectal Cancer Screening 14 31 CAP Children's and Adolescents' Access to Primary Care Practitioners 63 CHL Chlamydia Screening in Women 15 32 IET Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 GSO Glaucoma Screening in Older Adults 17 33 PPC Prenatal and Postpartum Care 70 LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 ASM Use of Appropriate Medications for People with Asthma 24 Cardiovascular Access / Availability of Care Measures Use of Services Measures 0 Code Page Page 34 W15 Well Child Visits in the First 15 Months of Life 72 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 36 AWC Ambulatory Care 76 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 IAD 37 AMB CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 Identification of Alcohol and Other Drug Services 86 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 PBH Persistence of Beta Blocker Treatment After Heart Attack 30 41 PCR Plan All-Cause Readmissions 96 Diabetes CDC Comprehensive Diabetes Care 41 31 Musculoskeletal ART Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis 36 OMW Osteoporosis Management in Women Who had a Fracture 37 Behavioral Health AMM Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 HEDIS 2012 (Reporting Year 2011) 0 Code Health Plan Descriptive Information Measures Page 42 BCR Board Certification 99 43 ENP Enrollment by Product Line (Age & Sex) 101 43 DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2012 (Reporting Year 2011) Page 2 Effectiveness of Care Blue Plus (HMO Minnesota) Adult BMI Assessment Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Medicare Advantage 2011 A 13240 2011 H 19708 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS MHCP-MC 663 NR NR NR NR 3.36% 380 5.00% 399 19 4.76% Number of Records Excluded Because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) 280 2.11% 1.87% 2.36% NR NR NR 0 399 19 284 75.94% 71.62% 80.26% Page 3 Effectiveness of Care Blue Plus (HMO Minnesota) Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2011 A General Measure Data Ages 3-11 Ages 12-17 Counseling for Physical Activity Total 2011 A General Measure Data Ages 3-11 Ages 1217 Total 2011 A 2142 1672 3814 2142 1672 3814 2142 1672 3814 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 95 57 152 9 10 19 0 1 1 4.44% 3.54% 5.33% 3.41% 2.51% 4.31% 3.99% 3.35% 4.62% 0.42% 0.12% 0.72% 0.60% 0.20% 1.00% 0.50% 0.26% 0.73% 0.00% 0.00% 0.02% 0.06% 0.00% 0.21% 0.03% 0.00% 0.09% Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 4 Effectiveness of Care Blue Plus (HMO Minnesota) Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Total 2011 H Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Ages 3-11 Ages 12-17 Counseling for Nutrition General Measure Data Ages 3-11 Ages 12-17 Counseling for Physical Activity Total 2011 H General Measure Data Total 16752 8835 25587 16752 8835 25587 16752 8835 25587 230 1.37% 93 1.05% 323 1.26% 109 0.65% 112 1.27% 221 0.86% 0 0.00% 1 0.01% 1 0.00% 0 0.00% 0 0.00% 0 0.00% 411 5.00% 411 5.00% 432 411 5.00% 432 3 0.69% 3 0.69% 6 1.39% 432 2 0.46% 6 1.39% 8 1.85% 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 HEDIS 2012 (Reporting Year 2011) Ages 1217 2011 H Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Ages 3-11 270 162 432 270 162 432 270 162 432 3 166 62.59% 56.64% 68.55% 3 102 64.81% 57.15% 72.48% 6 268 63.43% 58.77% 68.08% 2 129 48.52% 42.37% 54.67% 6 52 35.80% 28.11% 43.49% 8 181 43.75% 38.96% 48.54% 0 103 38.15% 32.17% 44.13% 0 62 38.27% 30.48% 46.07% 0 165 38.19% 33.50% 42.89% Page 5 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Pneumococcal Hepatitis A Rotavirus Conjugate DTaP IPV MMR HiB Hepatitis B VZV Influenza NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 202 218 218 223 203 216 212 94 199 176 85.59% 80.90% 90.29% 92.37% 88.77% 95.97% 92.37% 88.77% 95.97% 94.49% 91.37% 97.61% 86.02% 81.38% 90.65% 91.53% 87.76% 95.29% 89.83% 85.76% 93.90% 39.83% 33.37% 46.29% 84.32% 79.47% 89.17% 74.58% 68.81% 80.34% 2011 A 236 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 6 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data DTaP Combo 2 Combo 3 Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 202 177 176 78 163 144 73 66 135 63 85.59% 80.90% 90.29% 75.00% 69.26% 80.74% 74.58% 68.81% 80.34% 33.05% 26.84% 39.26% 69.07% 62.96% 75.18% 61.02% 54.58% 67.45% 30.93% 24.82% 37.04% 27.97% 22.03% 33.90% 57.20% 50.68% 63.73% 26.69% 20.84% 32.55% 2011 A 236 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 7 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) HiB Hepatitis B VZV Influenza 1851 78.00% 2127 89.63% 2093 88.20% 2156 90.86% 1939 81.71% 2070 87.23% 1916 80.74% 679 28.61% 1555 65.53% 1300 54.78% 327 75.69% 377 87.27% 372 86.11% 385 89.12% 342 79.17% 369 85.42% 340 78.70% 122 28.24% 274 63.43% 235 54.40% 327 20 80.32% 76.46% 84.19% 377 14 90.51% 87.63% 93.39% 372 5 87.27% 84.01% 90.53% 385 10 91.44% 88.68% 94.19% 342 43 89.12% 86.07% 92.17% 369 7 87.04% 83.75% 90.32% 340 20 83.33% 79.70% 86.96% 122 9 30.32% 25.87% 34.77% 274 22 68.52% 64.02% 73.01% 235 10 56.71% 51.92% 61.50% 432 0 Numerator Events by administrative Data MMR 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator IPV 2011 H 2373 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 432 Page 8 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 1851 78.00% 1583 66.71% 1532 64.56% 548 23.09% 1198 50.48% 1004 42.31% 473 19.93% 384 16.18% 847 35.69% 338 14.24% 327 75.69% 282 65.28% 272 62.96% 99 22.92% 209 48.38% 179 41.44% 83 19.21% 66 15.28% 147 34.03% 55 12.73% 327 20 80.32% 76.46% 84.19% 282 39 74.31% 70.07% 78.54% 272 37 71.53% 67.16% 75.90% 99 21 27.78% 23.44% 32.12% 209 37 56.94% 52.16% 61.73% 179 31 48.61% 43.78% 53.44% 83 21 24.07% 19.93% 28.22% 66 14 18.52% 14.74% 22.30% 147 31 41.20% 36.45% 45.96% 55 15 16.20% 12.61% 19.79% 432 0 Numerator Events by administrative Data Combo 3 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2011 H 2373 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 432 Page 9 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 22, 2012 9:18 AM Immunizations for Adolescents Commercial Data Elements General Measure Data Meningococcal Tdap Combo 1 Current Year's Admin Rate NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR NR 200 298 197 Reported Rate 57.64% 85.88% 56.77% Lower 95% Confidence Interval 52.29% 82.07% 51.42% Upper 95% Confidence Interval 62.98% 89.69% 62.13% Measurement Year Data Collection Methodology Eligible Member Population 2011 A 347 Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2012 (Reporting Year 2011) Page 10 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 22, 2012 9:18 AM Immunizations for Adolescents Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data Measurement Year 2011 Data Collection Methodology H Eligible Member Population 1792 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2012 (Reporting Year 2011) Tdap Combo 1 801 1421 780 44.70% 79.30% 43.53% 188 43.52% 344 79.63% 184 42.59% 188 7 45.14% 40.33% 49.95% 344 13 82.64% 78.95% 86.33% 184 8 44.44% 39.64% 49.25% 411 5.00% 432 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Meningococcal 0 432 Page 11 Effectiveness of Care Blue Plus (HMO Minnesota) Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial 2011 A 5586 4006 71.72% 70.52% 72.91% Medicare Advantage NR NR NR MSHO 2011 A 412 224 54.37% 49.44% 59.30% SNBC MHCP-MC NR NR NR 2011 A 6040 3640 60.26% 59.02% 61.51% Page 12 Effectiveness of Care Blue Plus (HMO Minnesota) Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial 2011 A 5973 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded 12383 NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) MHCP-MC 2010 H 18550 66.75% 328 5.00% 345 245 71.01% 0 0 7 0 4307 72.11% 70.96% 73.25% 0 338 245 21 78.70% 74.19% 83.21% Page 13 Effectiveness of Care Blue Plus (HMO Minnesota) Colorectal Cancer Screening Data Last Refreshed: Oct 22, 2012 9:18 AM Data Elements Measurement Year Data collection methodology (administrative or hybrid) Eligible population Commercial Medicare Advantage 2011 A 6306 HEDIS 2012 (Reporting Year 2011) SNBC 2011 H 2062 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval MSHO 822 NR NR NR NR 3573 56.66% 55.43% 57.89% NR NR NR 39.86% 411 10.00% 453 190 41.94% 2 0 0 0 0 451 190 57 54.77% 50.06% 59.47% NR NR NR NR NR Page 14 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 16-20 Ages 21-24 Total 390 131 33.59% 28.77% 38.41% 503 247 49.11% 44.64% 53.57% 893 378 42.33% 39.03% 45.63% 2011 A Page 15 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 16-20 Ages 21-24 Total 2140 940 43.93% 41.80% 46.05% 1930 998 51.71% 49.45% 53.97% 4070 1938 47.62% 46.07% 49.16% 2011 A Page 16 Effectiveness of Care Blue Plus (HMO Minnesota) Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage NR NR NR MSHO 2011 A 7012 5047 71.98% 70.92% 73.03% Page 17 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 22, 2012 9:18 AM Lead Screening in Children Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial 2011 A 236 MHCP-MC 2011 A 2373 Current Year's Admin Rate NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR 184 1966 Reported Rate 77.97% 82.85% Lower 95% Confidence Interval 72.47% 81.31% Upper 95% Confidence Interval 83.47% 84.39% Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2012 (Reporting Year 2011) Page 18 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 22, 2012 9:18 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening 0 0 0 0 0.00% 0.00% 0.00% 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 196 0 317 0 333 0 154 Reported Rate 45.79% 74.07% 77.80% 35.98% Lower 95% Confidence Interval 40.96% 69.80% 73.75% 31.32% Upper 95% Confidence Interval 50.63% 78.33% 81.86% 40.65% Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 2011 H 8587 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 411 5.00% 432 Records Excluded because of Valid Data Errors 4 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2012 (Reporting Year 2011) Advance Care Planning 0 428 Page 19 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 20 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Systemic corticosteroid Bronchodilator 149 64.22% 57.84% 70.61% 190 81.90% 76.73% 87.07% 2011 A 232 Page 21 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 22 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Medicare Advantage NR NR NR Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO SNBC 2011 A 258 55 21.32% 16.13% 26.51% NR NR NR Page 23 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Number of required exclusions Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 5-11 Ages 12-18 Ages 19-50 Ages 51-64 Total 43 43 1 100.00% 98.84% 100.00% 29 28 1 NA NA NA 130 116 20 89.23% 83.52% 94.94% 109 103 35 94.50% 89.76% 99.24% 311 290 57 93.25% 90.30% 96.20% 2011 A ` Page 24 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Number of required exclusions Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 5-11 Ages 12-18 Ages 19-50 Ages 51-64 Total 357 334 18 93.56% 90.87% 96.24% 240 207 10 86.25% 81.68% 90.82% 453 372 98 82.12% 78.48% 85.76% 158 133 179 84.18% 78.17% 90.18% 1208 1046 305 86.59% 84.63% 88.55% 2011 A Page 25 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR 163 0 88.59% 83.72% 93.45% 0.00% 0.00% 0.27% 2011 A 184 Page 26 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 232 0 85.93% 0.00% 232 0 85.93% 0.00% 232 5 0 149 87.78% 83.69% 91.87% 55.19% 49.07% 61.30% 2011 H 270 270 5.00% 270 0 0 0 270 Page 28 Effectiveness of Care Blue Plus (HMO Minnesota) Controlling High Blood Pressure Data Last Refreshed: Oct 22, 2012 9:18 AM Data Elements Commercial Medicare Advantage MSHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2011 H 1614 2011 H 1915 2011 H 3584 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 411 10.00% 453 0 0.00% NR NR 0.00% 411 10.00% 453 0 0.00% NR NR 0.00% 411 10.00% 453 0 0.00% Records Excluded because of Valid Data Errors 1 3 1 Number of records excluded because of false positive diagnoses 1 2 1 Number of administrative data records excluded 0 0 2 Number of medical record data records excluded 1 0 0 Number of employee/dependent medical records excluded 0 0 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 0 451 0 302 66.96% 62.51% 71.41% 0 450 0 341 75.78% 71.71% 79.85% 0 450 0 317 70.44% 66.12% 74.77% HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR Page 29 Effectiveness of Care Blue Plus (HMO Minnesota) Persistence of Beta Blocker Treatment After Heart Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage MSHO SNBC MHCP-MC 2011 A 15 2011 A 76 2011 A 38 Numerator Events by Admin Data on Eligible Population 10 73 29 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NA NA NA HEDIS 2012 (Reporting Year 2011) NR NR NR 96.05% 91.02% 100.00% NR NR NR 76.32% 61.48% 91.15% Page 30 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2011 A 851 2011 2011 NR NR NR NR HbA1c Testing Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2011 2011 A 851 2011 A 851 2011 2011 A 851 2011 2011 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 502 719 58.99% 55.63% 62.35% 84.49% 82.00% 86.98% NR NR NR NR NR NR Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of HbA1c < 7 required administrative data records excluded Number of HbA1c < 7 required medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) 773 90.83% 88.84% 92.83% NR NR NR NR NR NR NR NR NR 697 NR NR NR 81.90% 79.26% 84.55% Page 31 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 32 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO LDL-C Screening LDL-C Level <100 mg/dL 2011 H 941 2011 H 941 2011 H 941 2011 H 941 2011 H 941 2011 H 941 2011 H 941 8 0.85% 411 10% 453 2 0.44% 621 65.99% 411 10% 453 293 64.68% 752 79.91% 411 10% 453 364 80.35% 12 1.28% 411 10% 453 2 0.44% 827 87.89% 411 10% 453 397 87.64% 21 2.23% 411 10% 453 4 0.88% 21 2.23% 411 10% 453 4 0.88% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 453 407 6 91.17% 88.45% 93.89% 0 453 95 28 27.15% 22.95% 31.36% 0 453 2 302 67.11% 62.67% 71.55% 0 453 293 50 75.72% 71.66% 79.78% 0 453 364 12 83.00% 79.43% 86.57% 0 453 2 252 56.07% 51.39% 60.75% 0 453 397 7 89.18% 86.21% 92.15% 0 453 4 333 74.39% 70.26% 78.52% 0 453 4 303 67.77% 63.36% 72.18% 2011 H 941 2011 H 941 851 90.44% 411 10% 453 407 89.85% 929 98.72% 411 10% 453 450 99.34% Number of Records Excluded Because of Valid Data Errors 0 Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Blood Pressure <140/80 mm Hg Eye Exam Poor HbA1c Control Measurement Year Data Collection Methodology Eligible Member Population Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Adequate HbA1c Control (<8.0%) HbA1c Testing Data Elements Good HbA1c Control (<7.0%) NR NR Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) NR NR NR Page 33 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 34 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Blood Monitoring for Pressure Diabetic <140/90 mm Nephropathy Hg Blood Pressure <140/80 mm Hg Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2011 H 2730 2011 H 2730 2011 H 2730 2011 H 2730 2011 H 2730 2011 H 2730 2011 H 2730 5 0.18% 411 10% 453 2 0.44% 1513 55.42% 411 10% 453 253 55.85% 2118 77.58% 411 10% 453 356 78.59% 4 0.15% 411 10% 453 1 0.22% 2160 79.12% 411 10% 453 357 78.81% 6 0.22% 411 10% 453 1 0.22% 6 0.22% 411 10% 453 1 0.22% 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 452 408 6 91.59% 88.92% 94.26% 0 452 73 61 29.65% 25.33% 33.97% 0 452 2 265 59.07% 54.43% 63.71% 0 452 253 55 68.14% 63.74% 72.55% 0 452 356 14 81.86% 78.20% 85.52% 0 452 1 203 45.13% 40.43% 49.83% 0 452 357 17 82.74% 79.15% 86.34% 0 452 1 340 75.44% 71.36% 79.52% 0 452 1 257 57.08% 52.41% 61.75% HbA1c Testing Poor HbA1c Control 2011 H 2730 2011 H 2730 2419 88.61% 411 10% 453 408 90.07% 2724 99.78% 411 10% 453 451 99.56% 1 Good HbA1c Control (<7.0%) NR NR Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) NR NR NR Page 35 Effectiveness of Care Blue Plus (HMO Minnesota) Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage NR NR NR Page 36 Effectiveness of Care Blue Plus (HMO Minnesota) Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Medicare Advantage NR NR NR Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO 2011 A 366 33 9.02% 5.95% 12.09% Page 37 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2011 A 239 176 73.64% 67.85% 79.44% 134 56.07% 49.57% 62.57% Page 38 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment NR NR NR NR NR NR Page 39 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2011 A 102 76 74.51% 65.56% 83.46% 64 62.75% 52.87% 72.62% Page 40 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment NR NR NR NR NR NR Page 41 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Effective Effective Acute Continuation Phase Phase Treatment Treatment 2011 A 1295 687 53.05% 50.29% 55.81% 502 38.76% 36.07% 41.46% Page 42 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation Phase Continuation and Maintenance Phase 58 22 37.93% 24.58% 51.28% 19 8 NA NA NA 2011 A Page 43 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation Phase Continuation and Maintenance Phase 536 212 39.55% 35.32% 43.79% 137 56 40.88% 32.28% 49.47% 2011 A Page 44 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data 30 Days 7 Days 24 47.06% 32.38% 61.74% 16 31.37% 17.66% 45.09% 2011 A 51 Page 46 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 47 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1582 1253 79.20% 77.17% 81.24% 9 9 NA NA NA 1245 986 79.20% 76.90% 81.49% 75 48 64.00% 52.47% 75.53% 2911 2296 78.87% 77.37% 80.37% 2011 A Page 48 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 3565 3396 95.26% 94.55% 95.97% 422 412 97.63% 96.06% 99.20% 3961 3796 95.83% 95.20% 96.47% 437 373 85.35% 81.93% 88.78% 8385 7977 95.13% 94.67% 95.60% 2011 A Page 50 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 3185 2673 83.92% 82.63% 85.22% 41 36 87.80% 76.57% 99.04% 2434 2032 83.48% 81.99% 84.98% 309 196 63.43% 57.90% 68.96% 5969 4937 82.71% 81.74% 83.68% 2011 A Page 52 Access/Availability of Care Blue Plus (HMO Minnesota) Medication Reconciliation Post Discharge Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO 2011 H 3204 0 0.00% 411 1.50% 473 0 0.00% 160 0 0 433 0 96 22.17% 18.14% 26.20% Page 53 Effectiveness of Care Blue Plus (HMO Minnesota) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data History of Falls + Dementia + Tricyclic Tricyclic Antidepressants, Antidepressants Antipsychotics or or Anticholinergic Sleep Agents Agents NR NR NR NR NR NR Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs Total NR NR NR NR NR NR Page 54 Effectiveness of Care Blue Plus (HMO Minnesota) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data History of Falls + Dementia + Tricyclic Tricyclic Antidepressants, Antidepressants Antipsychotics or or Anticholinergic Sleep Agents Agents Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs Total 133 13 9.77% 4.35% 15.20% 3230 685 21.21% 19.78% 22.63% 2011 A 582 94 16.15% 13.08% 19.23% 2515 578 22.98% 21.32% 24.65% Page 55 Effectiveness of Care Blue Plus (HMO Minnesota) Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Effectiveness of Care Blue Plus (HMO Minnesota) Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) General Measure Data 2011 A 8607 At least 1 Prescription At least 2 Prescriptions 1471 17.09% 16.29% 17.89% 177 2.06% 1.75% 2.36% Page 57 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 5159 6811 242 12212 4871 6497 230 94.42% 93.78% 95.05% 95.39% 94.88% 95.90% 95.04% 92.10% 97.98% 11598 94.97% 94.58% 95.36% 2011 A Page 58 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR Page 59 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 8607 8607 0 0 8447 NA NA NA NA NA NA 98.14% 97.85% 98.43% 8447 98.14% 97.85% 98.43% 2011 A Page 60 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 22547 13648 42 36237 20145 12363 40 89.35% 88.94% 89.75% 90.58% 90.09% 91.08% 95.24% 87.61% 100.00% 32548 89.82% 89.51% 90.13% 2011 A Page 62 Access/Availability of Care Blue Plus (HMO Minnesota) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 253 236 1271 1143 1396 1247 2579 2308 93.28% 90.00% 96.56% 89.93% 88.24% 91.62% 89.33% 87.67% 90.98% 89.49% 88.29% 90.69% 2011 A Page 63 Access/Availability of Care Blue Plus (HMO Minnesota) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 3376 3327 11287 10381 7099 6528 9600 8949 98.55% 98.13% 98.97% 91.97% 91.47% 92.48% 91.96% 91.32% 92.60% 93.22% 92.71% 93.73% 2011 A Page 64 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2011 A 16 230 246 9 3 87 33 96 36 NA NA NA NA NA NA 37.83% 31.34% 44.31% 14.35% 9.60% 19.10% 39.02% 32.73% 45.32% 14.63% 10.01% 19.25% Page 65 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment Total 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2011 A 136 0 136 0 0 74 9 74 9 NA NA NA NA NA NA 54.41% 45.67% 63.15% 6.62% 2.07% 11.16% 54.41% 45.67% 63.15% 6.62% 2.07% 11.16% Page 67 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2011 A 210 3210 3000 93 44 1221 439 1314 483 44.29% 37.33% 51.24% 20.95% 15.21% 26.69% 40.70% 38.93% 42.47% 14.63% 13.35% 15.91% 40.93% 39.22% 42.65% 15.05% 13.79% 16.30% Page 69 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Timeliness of Prenatal Care Postpartum Care 2011 A 339 2011 A 339 Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR 243 174 71.68% 66.74% 76.63% 51.33% 45.86% 56.80% Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) Page 70 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2011 H 4210 2011 H 4210 Number of numerator events by administrative data in eligible population (before exclusions) 2516 2267 59.76% 411 10.00% 453 267 53.85% 411 10.00% 453 227 58.94% 50.11% 1 1 0 0 452 267 131 0 0 452 227 75 88.05% 84.95% 91.15% 66.81% 62.36% 71.27% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2012 (Reporting Year 2011) Page 71 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 16 1 0 1 9 25 180 6.90% 3.42% 10.37% 0.43% 0.00% 1.49% 0.00% 0.00% 0.22% 0.43% 0.00% 1.49% 3.88% 1.18% 6.58% 10.78% 6.57% 14.98% 77.59% 72.00% 83.17% 2011 A 232 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) Page 72 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 0 HEDIS 2012 (Reporting Year 2011) 2 visits 3 visits 4 visits 5 visits 6 or more visits 29 1.03% 54 1.92% 64 2.28% 121 4.31% 318 11.32% 573 20.41% 1649 58.73% 3 0.70% 6 1.40% 22 5.12% 20 4.65% 43 10.00% 87 20.23% 249 57.91% 1 0 0.23% 0.00% 0.80% 5 0 1.16% 0.03% 2.29% 14 0 3.26% 1.46% 5.05% 16 3 4.42% 2.36% 6.48% 32 3 8.14% 5.44% 10.84% 63 8 16.51% 12.89% 20.14% 251 34 66.28% 61.69% 70.86% 409 5.00% 430 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit 2011 H 2808 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 430 Page 73 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial 2011 A 1070 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors HEDIS 2012 (Reporting Year 2011) MHCP-MC 2011 H 9255 5987 NR 64.69% 371 5.00% 390 244 NR 62.56% 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Data Last Refreshed: Oct 22, 2012 9:18 AM 0 745 69.63% 66.82% 72.43% 0 390 244 12 65.64% 60.80% 70.48% Page 74 Use of Services Blue Plus (HMO Minnesota) Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial 2011 A 3576 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 4954 NR 32.11% 411 5.00% 432 151 NR 34.95% 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2012 (Reporting Year 2011) MHCP-MC 2011 H 15430 0 1178 32.94% 31.39% 34.50% 0 432 151 23 40.28% 35.54% 45.02% Page 75 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 3667 34954 48801 112474 124903 3467 219 22 0 328507 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 3104 10780 10777 27676 42431 1596 173 8 0 96545 HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months 846.47 308.41 220.84 246.07 339.71 460.34 789.95 363.64 293.89 Emergency Room Visits Visits 138 616 674 1436 1469 45 4 0 0 4382 Visits/ 1,000 Member Months 37.63 17.62 13.81 12.77 11.76 12.98 18.26 0.00 13.34 Page 76 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 77 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 3 31949 38653 49939 0 120544 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 4 28561 34561 38455 0 101581 HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months NA NA NA NA 1333.33 893.96 894.13 770.04 842.69 Emergency Room Visits Visits 0 0 0 0 0 1692 1839 2155 0 5686 Visits/ 1,000 Member Months NA NA NA NA 0.00 52.96 47.58 43.15 47.17 Page 78 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 79 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 67174 407413 323399 525653 249647 357 56 22 0 1573721 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 55120 141083 92695 230615 128397 266 38 10 0 648224 HEDIS 2012 (Reporting Year 2011) Visits/ 1,000 Member Months 820.56 346.29 286.63 438.72 514.31 745.10 678.57 454.55 411.91 Emergency Room Visits Visits 6260 18939 11018 32227 8727 9 2 4 0 77186 Visits/ 1,000 Member Months 93.19 46.49 34.07 61.31 34.96 25.21 35.71 181.82 49.05 Page 80 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months 3667 34954 48801 112474 124903 3467 219 22 0 328507 Discharges Discharges / 1,000 Member Months 33 39 52 623 681 36 9 1 0 1474 9.00 1.12 1.07 5.54 5.45 10.38 41.10 45.45 28 24 30 114 278 16 6 1 0 497 7.64 0.69 0.61 1.01 2.23 4.61 27.40 45.45 5 15 20 103 402 20 3 0 0 568 1.36 0.43 0.41 0.92 3.22 5.77 13.70 0.00 2 406 0 0 408 0.04 3.61 0.00 HEDIS 2012 (Reporting Year 2011) 4.49 1.51 1.73 1.43 Days Days / 1,000 Member Months 160 82 185 1713 2239 119 27 4 0 4529 43.63 2.35 3.79 15.23 17.93 34.32 123.29 181.82 98 45 88 406 956 62 20 4 0 1679 26.72 1.29 1.80 3.61 7.65 17.88 91.32 181.82 62 37 87 262 1282 57 7 0 0 1794 16.91 1.06 1.78 2.33 10.26 16.44 31.96 0.00 10 1045 0 0 1055 0.20 9.29 0.00 13.79 5.11 5.46 3.69 Average Length of Stay 4.85 2.10 3.56 2.75 3.29 3.31 3.00 4.00 NA 3.07 3.50 1.88 2.93 3.56 3.44 3.88 3.33 4.00 NA 3.38 12.40 2.47 4.35 2.54 3.19 2.85 2.33 NA NA 3.16 5.00 2.57 NA NA 2.59 Page 81 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 82 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months 0 0 0 0 3 31949 38653 49939 0 120544 Discharges 0 0 0 0 0 1294 1703 2070 0 5067 Discharges / 1,000 Member Months NA NA NA NA 0.00 40.50 44.06 41.45 42.03 0 0 0 0 0 1004 1396 1759 0 4159 NA NA NA NA 0.00 31.43 36.12 35.22 0 0 0 0 0 287 302 305 0 894 NA NA NA NA 0.00 8.98 7.81 6.11 0 0 0 0 0 HEDIS 2012 (Reporting Year 2011) 34.50 7.42 NA NA 0.00 0.00 Days 0 0 0 0 0 6017 8169 8664 0 22850 0 0 0 0 0 4279 6089 6874 0 17242 0 0 0 0 0 1732 2059 1772 0 5563 0 0 0 0 0 Days / 1,000 Member Months NA NA NA NA 0.00 188.33 211.34 173.49 189.56 NA NA NA NA 0.00 133.93 157.53 137.65 143.03 NA NA NA NA 0.00 54.21 53.27 35.48 46.15 NA NA 0.00 0.00 Average Length of Stay NA NA NA NA NA 4.65 4.80 4.19 NA 4.51 NA NA NA NA NA 4.26 4.36 3.91 NA 4.15 NA NA NA NA NA 6.03 6.82 5.81 NA 6.22 NA NA NA NA NA Page 83 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Member Months 67174 407413 323399 525653 249647 357 56 22 0 1573721 Discharges Discharges / 1,000 Member Months 649 717 1020 6951 2162 1 1 1 0 11502 9.66 1.76 3.15 13.22 8.66 2.80 17.86 45.45 558 573 339 1325 1220 0 1 1 0 4017 8.31 1.41 1.05 2.52 4.89 0.00 17.86 45.45 90 143 189 972 930 1 0 0 0 2325 1.34 0.35 0.58 1.85 3.73 2.80 0.00 0.00 489 4644 8 0 5141 HEDIS 2012 (Reporting Year 2011) 7.31 2.55 1.48 1.51 8.83 0.03 4.68 Days Days / 1,000 Member Months 2962 1943 2593 18099 7891 2 2 3 0 33495 44.09 4.77 8.02 34.43 31.61 5.60 35.71 136.36 2319 1397 849 3658 4051 0 2 3 0 12279 34.52 3.43 2.63 6.96 16.23 0.00 35.71 136.36 638 545 563 2658 3813 2 0 0 0 8219 9.50 1.34 1.74 5.06 15.27 5.60 0.00 0.00 1175 11735 20 0 12930 3.63 22.32 0.08 21.28 7.80 5.22 11.77 Average Length of Stay 4.56 2.71 2.54 2.60 3.65 2.00 2.00 3.00 NA 2.91 4.16 2.44 2.50 2.76 3.32 NA 2.00 3.00 NA 3.06 7.09 3.81 2.98 2.73 4.10 2.00 NA NA NA 3.54 2.40 2.53 2.50 NA 2.52 Page 85 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total 13-17 18-24 25-34 35-64 65+ Unknown Total Member Months (Outpatient/ED) Male Female Total Male Female Total Male Female Total Male Female Total 27138 12725 16635 16685 74546 1946 0 149675 25021 11973 17921 22648 97336 1762 0 176661 52159 24698 34556 39333 171882 3708 0 326336 27138 12725 16635 16685 74546 1946 0 149675 25021 11973 17921 22648 97336 1762 0 176661 52159 24698 34556 39333 171882 3708 0 326336 27138 12725 16635 16685 74546 1946 0 149675 25021 11973 17921 22648 97336 1762 0 176661 52159 24698 34556 39333 171882 3708 0 326336 27138 12725 16635 16685 74546 1946 0 149675 25021 11973 17921 22648 97336 1762 0 176661 52159 24698 34556 39333 171882 3708 0 326336 Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Inpatient Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 22 11 33 57 29 86 32 16 48 117 63 180 2 2 4 0 0 0 230 121 351 0.00% 0.00% 0.00% 2.07% 1.10% 1.60% 4.11% 1.94% 2.99% 2.30% 0.85% 1.46% 1.88% 0.78% 1.26% 1.23% 1.36% 1.29% NA NA NA 1.84% 0.82% 1.29% 0 0 0 12 5 17 21 7 28 4 3 7 33 16 49 1 0 1 0 0 0 71 31 102 0.00% 0.00% 0.00% 1.13% 0.50% 0.83% 1.51% 0.47% 0.97% 0.29% 0.16% 0.21% 0.53% 0.20% 0.34% 0.62% 0.00% 0.32% NA NA NA 0.57% 0.21% 0.38% 0 0 0 1 0 1 1 0 1 1 0 1 1 1 2 0 0 0 0 0 0 4 1 5 0.00% 0.00% 0.00% 0.09% 0.00% 0.05% 0.07% 0.00% 0.03% 0.07% 0.00% 0.03% 0.02% 0.01% 0.01% 0.00% 0.00% 0.00% NA NA NA 0.03% 0.01% 0.02% 0 0 0 20 8 28 50 26 76 32 16 48 110 56 166 2 2 4 0 0 0 214 108 322 0.00% 0.00% 0.00% 1.89% 0.80% 1.36% 3.61% 1.74% 2.64% 2.30% 0.85% 1.46% 1.77% 0.69% 1.16% 1.23% 1.36% 1.29% NA NA NA 1.72% 0.73% 1.18% HEDIS 2012 (Reporting Year 2011) Page 86 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR NR NR 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 87 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total 13-17 18-24 25-34 35-64 65+ Unknown Total Member Months (Outpatient/ED) Male Female Total Male Female Total Male Female Total Male Female Total 0 0 0 0 1 31014 0 31015 0 0 0 0 2 89527 0 89529 0 0 0 0 3 120541 0 120544 0 0 0 0 1 31014 0 31015 0 0 0 0 2 89527 0 89529 0 0 0 0 3 120541 0 120544 0 0 0 0 1 31014 0 31015 0 0 0 0 2 89527 0 89529 0 0 0 0 3 120541 0 120544 0 0 0 0 1 31014 0 31015 0 0 0 0 2 89527 0 89529 0 0 0 0 3 120541 0 120544 Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 102 122 224 0 0 0 102 122 224 NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.95% 1.64% 2.23% NA NA NA 3.95% 1.64% 2.23% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 40 56 96 0 0 0 40 56 96 NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 1.55% 0.75% 0.96% NA NA NA 1.55% 0.75% 0.96% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 81 81 162 0 0 0 81 81 162 NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.13% 1.09% 1.61% NA NA NA 3.13% 1.09% 1.61% HEDIS 2012 (Reporting Year 2011) Page 88 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total 13-17 18-24 25-34 35-64 65+ Unknown Total Member Months (Outpatient/ED) Male Female Total Male Female Total Male Female Total Male Female Total 296647 80069 66638 84372 176266 251 0 704243 285953 79010 112642 154703 236986 184 0 869478 582600 159079 179280 239075 413252 435 0 1573721 296647 80069 66638 84372 176266 251 0 704243 285953 79010 112642 154703 236986 184 0 869478 582600 159079 179280 239075 413252 435 0 1573721 296647 80069 66638 84372 176266 251 0 704243 285953 79010 112642 154703 236986 184 0 869478 582600 159079 179280 239075 413252 435 0 1573721 296647 80069 66638 84372 176266 251 0 704243 285953 79010 112642 154703 236986 184 0 869478 582600 159079 179280 239075 413252 435 0 1573721 Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Inpatient Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Percent Number Percent Number Percent Number Percent 13 6 19 355 231 586 798 685 1483 1415 1249 2664 2115 1516 3631 1 1 2 0 0 0 4697 3688 8385 0.05% 0.03% 0.04% 5.32% 3.51% 4.42% 14.37% 7.30% 9.93% 20.13% 9.69% 13.37% 14.40% 7.68% 10.54% 4.78% 6.52% 5.52% NA NA NA 8.00% 5.09% 6.39% 2 1 3 121 88 209 251 230 481 366 349 715 642 401 1043 0 0 0 0 0 0 1382 1069 2451 0.01% 0.00% 0.01% 1.81% 1.34% 1.58% 4.52% 2.45% 3.22% 5.21% 2.71% 3.59% 4.37% 2.03% 3.03% 0.00% 0.00% 0.00% NA NA NA 2.35% 1.48% 1.87% 0 0 0 12 11 23 20 15 35 28 26 54 37 27 64 0 0 0 0 0 0 97 79 176 0.00% 0.00% 0.00% 0.18% 0.17% 0.17% 0.36% 0.16% 0.23% 0.40% 0.20% 0.27% 0.25% 0.14% 0.19% 0.00% 0.00% 0.00% NA NA NA 0.17% 0.11% 0.13% 12 5 17 343 214 557 753 619 1372 1357 1196 2553 1988 1443 3431 1 1 2 0 0 0 4454 3478 7932 0.05% 0.02% 0.04% 5.14% 3.25% 4.20% 13.56% 6.59% 9.18% 19.30% 9.28% 12.81% 13.53% 7.31% 9.96% 4.78% 6.52% 5.52% NA NA NA 7.59% 4.80% 6.05% HEDIS 2012 (Reporting Year 2011) Page 90 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 27138 12725 107866 1946 0 149675 25021 11973 137905 1762 0 176661 52159 24698 245771 3708 0 326336 27138 12725 107866 1946 0 149675 25021 11973 137905 1762 0 176661 52159 24698 245771 3708 0 326336 Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total 27138 12725 107866 1946 0 149675 25021 11973 137905 1762 0 176661 52159 24698 245771 3708 0 326336 Intensive Outpatient/Partial Hospitalization Inpatient Any Services Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total Member Months (Outpatient/ED) Male Female Total 27138 12725 107866 1946 0 149675 25021 11973 137905 1762 0 176661 52159 24698 245771 3708 0 326336 Outpatient/ED Number Percent Number Percent Number Percent Number Percent 173 96 269 133 119 252 555 1176 1731 10 5 15 0 0 0 871 1396 2267 7.65% 4.60% 6.19% 12.54% 11.93% 12.24% 6.17% 10.23% 8.45% 6.17% 3.41% 4.85% NA NA NA 6.98% 9.48% 8.34% 0 0 0 6 14 20 29 23 52 0 0 0 0 0 0 35 37 72 0.00% 0.00% 0.00% 0.57% 1.40% 0.97% 0.32% 0.20% 0.25% 0.00% 0.00% 0.00% NA NA NA 0.28% 0.25% 0.26% 3 0 3 3 6 9 6 18 24 1 0 1 0 0 0 13 24 37 0.13% 0.00% 0.07% 0.28% 0.60% 0.44% 0.07% 0.16% 0.12% 0.62% 0.00% 0.32% NA NA NA 0.10% 0.16% 0.14% 173 96 269 133 119 252 552 1173 1725 10 5 15 0 0 0 868 1393 2261 7.65% 4.60% 6.19% 12.54% 11.93% 12.24% 6.14% 10.21% 8.42% 6.17% 3.41% 4.85% NA NA NA 6.96% 9.46% 8.31% HEDIS 2012 (Reporting Year 2011) Page 91 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Member Months (Inpatient) Female Total NR NR NR NR NR NR NR 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) NR Female Total NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Male Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Member Months (Inpatient) Male Female Total Male Female Total 0 0 1 31014 0 31015 0 0 2 89527 0 89529 0 0 3 120541 0 120544 0 0 1 31014 0 31015 0 0 2 89527 0 89529 0 0 3 120541 0 120544 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total Male Female Total 0 0 1 31014 0 31015 0 0 1 31014 0 31015 0 0 2 89527 0 89529 0 0 3 120541 0 120544 0 0 2 89527 0 89529 0 0 3 120541 0 120544 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Outpatient/ED Number Percent Number Percent Number Percent Number Percent 0 0 0 0 0 0 0 0 0 349 980 1329 0 0 0 349 980 1329 NA NA NA NA NA NA 0.00% 0.00% 0.00% 13.50% 13.14% 13.23% NA NA NA 13.50% 13.14% 13.23% 0 0 0 0 0 0 0 0 0 94 262 356 0 0 0 94 262 356 NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.64% 3.51% 3.54% NA NA NA 3.64% 3.51% 3.54% 0 0 0 0 0 0 0 0 0 0 7 7 0 0 0 0 7 7 NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.09% 0.07% NA NA NA 0.00% 0.09% 0.07% 0 0 0 0 0 0 0 0 0 280 792 1072 0 0 0 280 792 1072 NA NA NA NA NA NA 0.00% 0.00% 0.00% 10.83% 10.62% 10.67% NA NA NA 10.83% 10.62% 10.67% HEDIS 2012 (Reporting Year 2011) Page 93 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male NR Member Months (Inpatient) Female Total NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Male NR Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Inpatient) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female Total Male Female Total 296647 80069 327276 251 0 704243 285953 79010 504331 184 0 869478 582600 159079 831607 435 0 1573721 296647 80069 327276 251 0 704243 285953 79010 504331 184 0 869478 582600 159079 831607 435 0 1573721 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Member Months (Intensive Outpatient/Partial Hospitalization) Male Female Total 296647 80069 327276 251 0 704243 285953 79010 504331 184 0 869478 582600 159079 831607 435 0 1573721 Intensive Outpatient/Partial Hospitalization Inpatient Member Months (Outpatient/ED) Male Female Total 296647 80069 327276 251 0 704243 285953 79010 504331 184 0 869478 582600 159079 831607 435 0 1573721 Outpatient/ED Number Percent Number Percent Number Percent Number Percent 3298 2292 5590 1511 1718 3229 5498 10606 16104 2 1 3 0 0 0 10309 14617 24926 13.34% 9.62% 11.51% 22.65% 26.09% 24.36% 20.16% 25.24% 23.24% 9.56% 6.52% 8.28% NA NA NA 17.57% 20.17% 19.01% 74 35 109 97 151 248 380 578 958 0 0 0 0 0 0 551 764 1315 0.30% 0.15% 0.22% 1.45% 2.29% 1.87% 1.39% 1.38% 1.38% 0.00% 0.00% 0.00% NA NA NA 0.94% 1.05% 1.00% 57 27 84 43 77 120 132 326 458 0 0 0 0 0 0 232 430 662 0.23% 0.11% 0.17% 0.64% 1.17% 0.91% 0.48% 0.78% 0.66% 0.00% 0.00% 0.00% NA NA NA 0.40% 0.59% 0.50% 3293 2292 5585 1500 1712 3212 5421 10524 15945 2 1 3 0 0 0 10216 14529 24745 13.32% 9.62% 11.50% 22.48% 26.00% 24.23% 19.88% 25.04% 23.01% 9.56% 6.52% 8.28% NA NA NA 17.41% 20.05% 18.87% HEDIS 2012 (Reporting Year 2011) Page 95 Use of Services Blue Plus (HMO Minnesota) Plan All-Cause Readmissions Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Total Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M F Total HEDIS 2012 (Reporting Year 2011) Page 96 Use of Services Blue Plus (HMO Minnesota) Plan All-Cause Readmissions Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO Count of Index Stays (Denominator) Age 18-44 45-54 55-64 Total Sex M F Total M F Total M F Total M F Total 0 0 0 0 0 0 0 0 0 0 0 0 Count of Index Stays (Denominator) Age 65-74 75-84 85+ Total Sex M F Total M F Total M F Total M F Total HEDIS 2012 (Reporting Year 2011) 216 525 741 324 659 983 234 900 1134 774 2084 2858 Count of 30-Day Readmissions (Numerator) 0 0 0 0 0 0 0 0 0 0 0 0 Observed Readmission (Num/Den) Count of 30-Day Readmissions (Numerator) 45 90 135 59 111 170 32 117 149 136 318 454 Observed Readmission (Num/Den) 20.83% 17.14% 18.22% 18.21% 16.84% 17.29% 13.68% 13.00% 13.14% 17.57% 15.26% 15.89% NA NA NA NA NA NA Average Adjusted Probability Total Variance 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Average Adjusted Probability Total Variance 17.05% 15.59% 16.02% 17.92% 16.41% 16.91% 16.27% 14.66% 15.00% 17.18% 15.45% 15.92% 2900.47% 6572.53% 9473.00% 4611.94% 8597.75% 13209.69% 3112.76% 10976.81% 14089.57% 10625.17% 26147.09% 36772.26% Page 97 Use of Services Blue Plus (HMO Minnesota) Plan All-Cause Readmissions Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Age 18-44 45-54 55-64 Total Age 65-74 75-84 85+ Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Count of Index Stays (Denominator) Count of 30-Day Readmissions (Numerator) Observed Readmission (Num/Den) Average Adjusted Probability Total Variance NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Sex M F Total M F Total M F Total M F Total Sex M F Total M F Total M F Total M Total HEDIS 2012 (Reporting Year 2011) Page 98 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 22, 2012 9:18 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2012 (Reporting Year 2011) Number of Physicians in Active Board Certification Each Practice Area Percent Number 3345 3050 134 6708 2941 2702 133 6051 87.92% 88.59% 99.25% 90.21% Page 99 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 22, 2012 9:18 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2012 (Reporting Year 2011) Number of Physicians in Active Board Certification Each Practice Area Percent Number NR NR NR NR Page 100 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:18 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 1926 7330 10849 12091 7860 5248 Member Months Female 1741 6863 9912 11094 7479 5029 Total 3667 14193 20761 23185 15339 10277 45304 30.05% 11446 7785 8965 9434 12312 42118 23.69% 12964 11155 11592 11574 15247 87422 26.61% 49942 33.13% 13498 14210 14138 11712 62532 35.18% 17542 18125 19319 16359 112474 34.24% 53558 35.53% 1398 389 101 48 1 9 71345 40.14% 1386 294 40 30 2 10 124903 38.02% 1946 1.29% 0 1762 0.99% 0 3708 1.13% 150750 177757 HEDIS 2012 (Reporting Year 2011) 24410 18940 20557 21008 27559 31040 32335 33457 28071 2784 683 141 78 3 19 0 328507 Page 101 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:18 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Page 102 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:18 AM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 1 0 0.00% 0 0 0 2 0 0.00% 1 0.00% 5238 6010 5834 5652 4391 3889 2 0.00% 9240 11461 11814 15353 18149 23510 3 0.00% 31014 100.00% 0 89527 100.00% 0 120541 100.00% 31015 89529 HEDIS 2012 (Reporting Year 2011) 0 0 0 0 0 0 0 0 3 14478 17471 17648 21005 22540 27399 0 120544 Page 103 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:18 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2012 (Reporting Year 2011) Page 104 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 22, 2012 9:18 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 34466 102812 104653 87552 47233 25104 Member Months Female 32708 97528 102420 86357 45950 31203 Total 67174 200340 207073 173909 93183 56307 401820 57.06% 41534 43247 41125 32267 33154 396166 45.56% 81439 85600 69103 51487 46697 797986 50.71% 191327 27.17% 36849 33667 24408 15921 334326 38.45% 46070 41142 29297 22293 525653 33.40% 110845 15.74% 135 62 32 12 10 0 138802 15.96% 138 22 12 0 12 0 249647 15.86% 251 0.04% 0 184 0.02% 0 435 0.03% 704243 869478 HEDIS 2012 (Reporting Year 2011) 122973 128847 110228 83754 79851 82919 74809 53705 38214 273 84 44 12 22 0 0 1573721 Page 105
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