Preferred One Community Health Plan General Info Disclaimers HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: 10/24/2011 Page 2 Effectiveness of Care Measures Code Code Effectiveness of Care Measures Prevention and Screening Medication Management Page ABA Adult BMI Assessment 3 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 26 MPM Annual Monitoring for Patients on Persistent Medications 48 27 MRP Medication Reconciliation Post Discharge 53 Potentially Harmful Drug-Disease Interactions in the Elderly 54 Use of High Risk Medications in the Elderly 56 28 DDE CIS Childhood Immunization Status 6 IMA Immunizations for Adolescents 10 BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 COL Colorectal Cancer Screening 14 30 AAP 31 CAP 29 DAE CHL Chlamydia Screening in Women 15 32 GSO Glaucoma Screening in Older Adults 17 33 PPC LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 ASM Use of Appropriate Medications for People with Asthma 24 Page IET Access / Availability of Care Measures Page Adult's Access to Preventive/Ambulatory Health Services 58 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 70 Use of Services Measures 0 Code Page 34 W15 Well Child Visits in the First 15 Months of Life 72 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 Ambulatory Care 76 36 AWC 37 AMB 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 IAD Identification of Alcohol and Other Drug Services 86 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 PBH Persistence of Beta Blocker Treatment After Heart Attack 30 41 31 41 BCR Board Certification 96 42 ENP Enrollment by Product Line (Age & Sex) 98 Cardiovascular Diabetes CDC Comprehensive Diabetes Care 0 Code Musculoskeletal ART OMW Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis 36 Osteoporosis Management in Women Who had a Fracture 37 Behavioral Health AMM Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 43 Health Plan Descriptive Information Measures Page DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2011 (Reporting Year 2010) Page 2 Effectiveness of Care Preferred One Community Health Plan Adult BMI Assessment Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR Commercial 2010 A 12745 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 187 1.47% 1.25% 1.68% Page 3 Effectiveness of Care Preferred One Community Health Plan Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Counseling for Nutrition BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Ages 3-11 Ages 12-17 Total 2010 A General Measure Data Ages 3-11 Ages 12-17 Total 2010 A Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2010 A 3087 2012 5099 3087 2012 5099 3087 2012 5099 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 140 65 205 23 23 46 0 0 0 4.54% 3.78% 5.29% 3.23% 2.43% 4.03% 4.02% 3.47% 4.57% 0.75% 0.43% 1.06% 1.14% 0.65% 1.63% 0.90% 0.63% 1.17% 0.00% 0.00% 0.02% 0.00% 0.00% 0.02% 0.00% 0.00% 0.01% Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 4 Effectiveness of Care Preferred One Community Health Plan Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total General Measure Data Ages 3-11 Ages 12-17 Total Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 5 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) HiB Hepatitis B VZV Influenza 242 75.39% 274 85.36% 271 84.42% 274 85.36% 269 83.80% 275 85.67% 246 76.64% 81 25.23% 232 72.27% 190 59.19% 242 75.39% 274 85.36% 271 84.42% 274 85.36% 269 83.80% 275 85.67% 246 76.64% 81 25.23% 232 72.27% 190 59.19% 242 274 271 274 269 275 246 81 232 190 27 83.80% 79.61% 87.99% 23 92.52% 89.49% 95.56% 4 85.67% 81.68% 89.66% 25 93.15% 90.23% 96.07% 23 90.97% 87.67% 94.26% 4 86.92% 83.07% 90.76% 27 85.05% 80.99% 89.10% 11 28.66% 23.56% 33.76% 21 78.82% 74.19% 83.44% 23 66.36% 61.03% 71.68% 321 0 Numerator Events by administrative Data MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator IPV 2010 H 321 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 321 Page 6 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 242 75.39% 220 68.54% 212 66.04% 68 21.18% 185 57.63% 149 46.42% 61 19.00% 51 15.89% 130 40.50% 45 14.02% 242 75.39% 220 68.54% 212 66.04% 68 21.18% 185 57.63% 149 46.42% 61 19.00% 51 15.89% 130 40.50% 45 14.02% 242 220 212 68 185 149 61 51 130 45 27 83.80% 79.61% 87.99% 26 76.64% 71.85% 81.42% 28 74.77% 69.86% 79.67% 14 25.55% 20.62% 30.47% 25 65.42% 60.06% 70.78% 36 57.63% 52.07% 63.19% 13 23.05% 18.29% 27.82% 13 19.94% 15.41% 24.46% 33 50.78% 45.15% 56.40% 11 17.45% 13.14% 21.75% 321 0 Numerator Events by administrative Data Combo 3 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2010 H 321 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 321 Page 7 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Pneumococcal Hepatitis A Rotavirus Conjugate DTaP IPV MMR HiB Hepatitis B VZV Influenza NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 8 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data DTaP Combo 2 Combo 3 Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 9 Effectiveness of Care Preferred One Community Health Plan Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements General Measure Data Meningococcal Tdap Combo 1 189 298 181 47.49% 74.87% 45.48% 189 47.49% 298 74.87% 181 45.48% 189 15 298 28 181 19 51.39% 82.12% 50.38% Lower 95% Confidence Interval 46.34% 78.22% 45.33% Upper 95% Confidence Interval 56.43% 86.01% 55.42% Measurement Year 2010 Data Collection Methodology H Eligible Member Population 398 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 411 5.00% 398 Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate HEDIS 2011 (Reporting Year 2010) 0 397 Page 10 Effectiveness of Care Preferred One Community Health Plan Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data Measurement Year Data Collection Methodology Eligible Member Population Meningococcal Tdap Combo 1 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 11 Effectiveness of Care Preferred One Community Health Plan Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial 2010 A 4157 2953 71.04% 69.65% 72.43% Medicare Advantage MSHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR Page 12 Effectiveness of Care Preferred One Community Health Plan Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial MHCP-MC 2010 A 4925 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate NR NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 3758 76.30% NR 75.11% 77.50% NR NR Page 13 Effectiveness of Care Preferred One Community Health Plan Colorectal Cancer Screening Data Last Refreshed: Oct 24, 2011 8:49 AM Data Elements Commercial Measurement Year Data collection methodology (administrative or hybrid) Eligible population 2010 H 5077 Number of numerator events by administrative data in eligible population (before exclusions) 1986 Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) 39.12% 411 0.05 432 173 40.05% 0 0 0 0 0 411 167 68 57.18% 52.27% 62.08% Medicare Advantage MSHO SNBC NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 14 Effectiveness of Care Preferred One Community Health Plan Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 Ages 21-24 Total 498 185 37.15% 32.80% 41.49% 473 234 49.47% 44.86% 54.08% 971 419 43.15% 39.98% 46.32% 2010 A Page 15 Effectiveness of Care Preferred One Community Health Plan Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 NR NR NR Ages 21-24 Total NR NR NR NR NR NR NR NR Page 16 Effectiveness of Care Preferred One Community Health Plan Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage MSHO NR NR NR NR NR NR Page 17 Effectiveness of Care Preferred One Community Health Plan Data Last Refreshed: Oct 24, 2011 8:49 AM Lead Screening in Children Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial MHCP-MC 2010 A 321 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 216 Reported Rate 67.29% NR Lower 95% Confidence Interval 62.00% NR Upper 95% Confidence Interval 72.58% NR HEDIS 2011 (Reporting Year 2010) Page 18 Effectiveness of Care Preferred One Community Health Plan Data Last Refreshed: Oct 24, 2011 8:49 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening NR NR NR NR NR NR NR NR Reported Rate NR NR NR NR Lower 95% Confidence Interval NR NR NR NR Upper 95% Confidence Interval NR NR NR NR Advance Care Planning Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Data Elements General Measure Data Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2011 (Reporting Year 2010) Page 19 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 20 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 21 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 22 Effectiveness of Care Preferred One Community Health Plan Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage MSHO SNBC NR NR NR NR NR NR NR NR NR Page 23 Effectiveness of Care Preferred One Community Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 Ages 12-50 Total 48 45 93.75% 85.86% 100.00% 209 180 86.12% 81.20% 91.05% 257 225 87.55% 83.32% 91.78% 2010 A ` Page 24 Effectiveness of Care Preferred One Community Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 NR NR NR Ages 12-50 Total NR NR NR NR NR NR NR NR Page 25 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 152 0 93.83% 0.00% 152 0 93.83% 0.00% 152 2 0 105 95.06% 91.42% 98.71% 64.81% 57.15% 72.48% 2010 H 162 411 5.00% 162 0 0 0 162 Page 26 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 28 Effectiveness of Care Preferred One Community Health Plan Controlling High Blood Pressure Data Elements Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2010 H 1684 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 411 15.00% 473 0 0.00% Records Excluded because of Valid Data Errors 2 Number of records excluded because of false positive diagnoses 5 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 2 411 0 262 63.75% 58.98% 68.52% Medicare Advantage MSHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 29 Effectiveness of Care Preferred One Community Health Plan Persistence of Beta Blocker Treatment After Heart Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial Medicare Advantage MSHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR 2010 A 18 Numerator Events by Admin Data on Eligible Population 15 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NA NA NA HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:49 AM Page 30 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2010 H 939 2010 H 939 2010 H 784 857 91.27% 548 5% 576 523 90.80% 935 99.57% 548 5% 576 573 99.48% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 939 2010 H 939 2010 H 939 2010 H 939 2010 H 939 2010 H 939 2010 H 939 1 0.13% 548 5% 474 1 0.21% 1 0.11% 548 5% 576 1 0.17% 479 51.01% 548 5% 576 293 50.87% 824 87.75% 548 5% 576 504 87.50% 3 0.32% 548 5% 576 2 0.35% 801 85.30% 548 5% 576 492 85.42% 2 0.21% 548 5% 576 1 0.17% 2 0.21% 548 5% 576 1 0.17% 2 2 0 2 2 2 2 2 2 2 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 2 548 1 321 58.76% 54.55% 62.97% 2 548 277 85 66.06% 62.00% 70.11% 2 548 480 4 88.32% 85.54% 91.10% 2 548 2 280 51.46% 47.18% 55.74% 2 548 466 11 87.04% 84.14% 89.95% 2 548 1 387 70.80% 66.90% 74.70% 2 548 1 302 55.29% 51.04% 59.55% Number of Administrative required exclusions 450 Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 450 2 548 500 9 92.88% 90.64% 95.13% 2 548 123 40 29.74% 25.83% 33.66% 2 450 1 185 41.33% 36.67% 45.99% Page 31 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 32 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 33 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 34 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 35 Effectiveness of Care Preferred One Community Health Plan Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage NR NR NR Page 36 Effectiveness of Care Preferred One Community Health Plan Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage MSHO NR NR NR NR NR NR Page 37 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 179 71.60% 65.81% 77.39% 124 49.60% 43.20% 56.00% 2010 A 250 Page 38 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 39 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 40 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 41 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 42 Effectiveness of Care Preferred One Community Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase 81 38 46.91% 35.43% 58.40% 23 11 NA NA NA 2010 A Page 43 Effectiveness of Care Preferred One Community Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR Page 44 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 46 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 47 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1578 1297 82.19% 80.27% 84.11% 14 12 NA NA NA 1244 1015 81.59% 79.40% 83.79% 70 48 68.57% 56.98% 80.16% 2906 2372 81.62% 80.20% 83.05% 2010 A Page 48 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 50 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 52 Access/Availability of Care Preferred One Community Health Plan Medication Reconciliation Post Discharge Data Elements Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 53 Effectiveness of Care Preferred One Community Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents NR NR NR Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents NR NR NR NR NR NR Total NR NR NR Page 54 Effectiveness of Care Preferred One Community Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents NR NR NR Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents NR NR NR NR NR NR Total NR NR NR Page 55 Effectiveness of Care Preferred One Community Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Effectiveness of Care Preferred One Community Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 57 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 5543 5823 233 11599 5166 5559 230 93.20% 92.53% 93.87% 95.47% 94.92% 96.01% 98.71% 97.05% 100.00% 10955 94.45% 94.03% 94.87% 2010 A Page 58 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 59 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 60 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 62 Access/Availability of Care Preferred One Community Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 359 351 1996 1800 1524 1357 2620 2342 97.77% 96.11% 99.44% 90.18% 88.85% 91.51% 89.04% 87.44% 90.64% 89.39% 88.19% 90.59% 2010 A Page 63 Access/Availability of Care Preferred One Community Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Page 64 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 24 384 408 10 4 154 37 164 41 NA NA NA NA NA NA 40.10% 35.07% 45.14% 9.64% 6.55% 12.72% 40.20% 35.32% 45.08% 10.05% 7.01% 13.09% Page 65 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 67 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 69 Access/Availability of Care Preferred One Community Health Plan Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Timeliness of Prenatal Care Postpartum Care 2010 H 454 2010 H 454 318 241 70.04% 411 5% 432 304 53.08% 411 5% 432 232 70.37% 53.70% 0 0 0 0 411 290 78 0 0 411 220 104 89.54% 86.46% 92.62% 78.83% 74.76% 82.90% Page 70 Access/Availability of Care Preferred One Community Health Plan Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR NR NR NR NR NR NR Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Page 71 Use of Services Preferred One Community Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 8 3 4 7 12 36 202 2.94% 0.75% 5.13% 1.10% 0.00% 2.53% 1.47% 0.00% 3.08% 2.57% 0.51% 4.64% 4.41% 1.79% 7.04% 13.24% 9.02% 17.45% 74.26% 68.89% 79.64% 2010 A 272 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 72 Use of Services Preferred One Community Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 73 Use of Services Preferred One Community Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial Data Last Refreshed: Oct 24, 2011 8:49 AM MHCP-MC 2010 A 1670 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 1147 68.68% 66.43% 70.94% NR NR NR Page 74 Use of Services Preferred One Community Health Plan Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial MHCP-MC 2010 A 4641 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 1466 31.59% 30.24% 32.94% NR NR NR Page 75 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 5619 58197 70628 185567 151464 3849 234 32 0 475590 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 3757 9850 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 9250 25764 30336 1311 85 28 0 80381 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months 668.62 169.25 130.97 138.84 200.29 340.61 363.25 875.00 169.01 Emergency Room Visits Visits 90 401 492 1421 1055 51 1 1 0 3512 Visits/ 1,000 Member Months 16.02 6.89 6.97 7.66 6.97 13.25 4.27 31.25 7.38 Page 76 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 77 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 78 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 79 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 80 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 8:49 AM Member Months 5619 58197 70628 185567 151464 3849 234 32 0 475590 Discharges Discharges / 1,000 Member Months 49 83 94 877 776 45 1 0 0 1925 8.72 1.43 1.33 4.73 5.12 11.69 4.27 0.00 34 54 41 156 304 26 1 0 0 616 6.05 0.93 0.58 0.84 2.01 6.76 4.27 0.00 15 29 37 214 468 19 0 0 0 782 2.67 0.50 0.52 1.15 3.09 4.94 0.00 0.00 16 507 4 0 527 0.23 2.73 0.03 HEDIS 2011 (Reporting Year 2010) 4.05 1.30 1.64 1.29 Days 248 275 259 2412 2679 159 2 0 0 6034 Days / 1,000 Member Months 44.14 4.73 3.67 13.00 17.69 41.31 8.55 0.00 12.69 140 131 90 430 854 94 2 0 0 1741 24.92 2.25 1.27 2.32 5.64 24.42 8.55 0.00 108 144 128 701 1818 65 0 0 0 2964 19.22 2.47 1.81 3.78 12.00 16.89 0.00 0.00 41 1281 7 0 1329 0.58 6.90 0.05 3.66 6.23 3.26 Average Length of Stay 5.06 3.31 2.76 2.75 3.45 3.53 2.00 NA NA 3.13 4.12 2.43 2.20 2.76 2.81 3.62 2.00 NA NA 2.83 7.20 4.97 3.46 3.28 3.88 3.42 NA NA NA 3.79 2.56 2.53 1.75 NA 2.52 Page 81 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 82 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 8:49 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 83 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 8:49 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 85 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 43016 18137 27170 39269 120169 2493 0 250254 Female 40972 17257 23236 33906 108343 1622 0 225336 Total 83988 35394 50406 73175 228512 4115 0 475590 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 1 0 1 20 12 32 48 31 79 58 27 85 139 86 225 5 0 5 0 0 0 271 156 427 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 43016 18137 27170 39269 120169 2493 0 250254 Female 40972 17257 23236 33906 108343 1622 0 225336 Total 83988 35394 50406 73175 228512 4115 0 475590 Inpatient Percent 0.03% 0.00% 0.01% 1.32% 0.83% 1.08% 2.12% 1.60% 1.88% 1.77% 0.96% 1.39% 1.39% 0.95% 1.18% 2.41% 0.00% 1.46% NA NA NA 1.30% 0.83% 1.08% Number 1 0 1 3 3 6 12 12 24 11 6 17 39 35 74 3 0 3 0 0 0 69 56 125 Percent 0.03% 0.00% 0.01% 0.20% 0.21% 0.20% 0.53% 0.62% 0.57% 0.34% 0.21% 0.28% 0.39% 0.39% 0.39% 1.44% 0.00% 0.87% NA NA NA 0.33% 0.30% 0.32% Male 43016 18137 27170 39269 120169 2493 0 250254 Female 40972 17257 23236 33906 108343 1622 0 225336 Total 83988 35394 50406 73175 228512 4115 0 475590 Member Months (Outpatient/ED) Male 43016 18137 27170 39269 120169 2493 0 250254 Female 40972 17257 23236 33906 108343 1622 0 225336 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 3 0 3 5 4 9 5 1 6 8 5 13 0 0 0 0 0 0 21 10 31 Number 0 0 0 17 10 27 44 26 70 53 23 76 118 73 191 3 0 3 0 0 0 235 132 367 Percent 0.00% 0.00% 0.00% 0.20% 0.00% 0.10% 0.22% 0.21% 0.21% 0.15% 0.04% 0.10% 0.08% 0.06% 0.07% 0.00% 0.00% 0.00% NA NA NA 0.10% 0.05% 0.08% Total 83988 35394 50406 73175 228512 4115 0 475590 Percent 0.00% 0.00% 0.00% 1.12% 0.70% 0.92% 1.94% 1.34% 1.67% 1.62% 0.81% 1.25% 1.18% 0.81% 1.00% 1.44% 0.00% 0.87% NA NA NA 1.13% 0.70% 0.93% Page 86 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 87 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 88 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 90 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 43016 18137 186608 2493 0 250254 Female 40972 17257 165485 1622 0 225336 Total 83988 35394 352093 4115 0 475590 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 146 109 255 120 132 252 499 987 1486 5 7 12 0 0 0 770 1235 2005 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 43016 18137 186608 2493 0 250254 Female 40972 17257 165485 1622 0 225336 Total 83988 35394 352093 4115 0 475590 Number 0 4 4 6 12 18 25 58 83 0 0 0 0 0 0 31 74 105 Female 40972 17257 165485 1622 0 225336 Total 83988 35394 352093 4115 0 475590 Intensive Outpatient/Partial Hospitalization Inpatient Percent 4.07% 3.19% 3.64% 7.94% 9.18% 8.54% 3.21% 7.16% 5.06% 2.41% 5.18% 3.50% NA NA NA 3.69% 6.58% 5.06% Male 43016 18137 186608 2493 0 250254 Percent 0.00% 0.12% 0.06% 0.40% 0.83% 0.61% 0.16% 0.42% 0.28% 0.00% 0.00% 0.00% NA NA NA 0.15% 0.39% 0.26% Number 12 9 21 8 10 18 20 50 70 0 1 1 0 0 0 40 70 110 Percent 0.33% 0.26% 0.30% 0.53% 0.70% 0.61% 0.13% 0.36% 0.24% 0.00% 0.74% 0.29% NA NA NA 0.19% 0.37% 0.28% Member Months (Outpatient/ED) Male 43016 18137 186608 2493 0 250254 Female 40972 17257 165485 1622 0 225336 Total 83988 35394 352093 4115 0 475590 Outpatient/ED Number 143 105 248 117 126 243 488 967 1455 5 7 12 0 0 0 753 1205 1958 Percent 3.99% 3.08% 3.54% 7.74% 8.76% 8.24% 3.14% 7.01% 4.96% 2.41% 5.18% 3.50% NA NA NA 3.61% 6.42% 4.94% Page 91 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 93 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Male Female NR NR Total NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 95 Health Plan Descriptive Information Preferred One Community Health Plan Data Last Refreshed: Oct 24, 2011 8:49 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 96 Health Plan Descriptive Information Preferred One Community Health Plan Data Last Refreshed: Oct 24, 2011 8:49 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 97 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:49 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 2921 12518 17219 17665 10830 7875 Member Months Female 2698 11910 16550 16269 10802 7187 Total 5619 24428 33769 33934 21632 15062 69028 27.58% 19295 19772 19497 19308 21434 65416 29.03% 16049 16567 17339 17135 19171 134444 28.27% 99306 39.68% 24316 23533 19940 11638 86261 38.28% 22320 21532 16931 11254 185567 39.02% 79427 31.74% 1969 340 124 43 12 5 72037 31.97% 1307 233 53 14 15 0 151464 31.85% 2493 1.00% 0 1622 0.72% 0 4115 0.87% 250254 225336 HEDIS 2011 (Reporting Year 2010) 35344 36339 36836 36443 40605 46636 45065 36871 22892 3276 573 177 57 27 5 0 475590 Page 98 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:49 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 99 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:49 AM MSHO Male Member Months Female <1 1-4 5-9 10-14 15-17 18-19 Total NR NR NR NR NR NR 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 NR NR 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 NR NR 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 NR NR >=65 Subtotal >=65 Subtotal: % Age Unknown Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 100 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:49 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 101 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:49 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 102
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