Metropolitan Health Plan General Info Disclaimers HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: 10/24/2011 Page 2 Effectiveness of Care Measures Code Code Effectiveness of Care Measures Prevention and Screening Medication Management Page ABA Adult BMI Assessment 3 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 26 MPM Annual Monitoring for Patients on Persistent Medications 48 27 MRP Medication Reconciliation Post Discharge 53 Potentially Harmful Drug-Disease Interactions in the Elderly 54 Use of High Risk Medications in the Elderly 56 28 DDE CIS Childhood Immunization Status 6 IMA Immunizations for Adolescents 10 BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 COL Colorectal Cancer Screening 14 30 AAP 31 CAP 29 DAE CHL Chlamydia Screening in Women 15 32 GSO Glaucoma Screening in Older Adults 17 33 PPC LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 ASM Use of Appropriate Medications for People with Asthma 24 Page IET Access / Availability of Care Measures Page Adult's Access to Preventive/Ambulatory Health Services 58 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 70 Use of Services Measures 0 Code Page 34 W15 Well Child Visits in the First 15 Months of Life 72 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 Ambulatory Care 76 36 AWC 37 AMB 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 IAD Identification of Alcohol and Other Drug Services 86 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 PBH Persistence of Beta Blocker Treatment After Heart Attack 30 41 31 41 BCR Board Certification 96 42 ENP Enrollment by Product Line (Age & Sex) 98 Cardiovascular Diabetes CDC Comprehensive Diabetes Care 0 Code Musculoskeletal ART OMW Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis 36 Osteoporosis Management in Women Who had a Fracture 37 Behavioral Health AMM Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 43 Health Plan Descriptive Information Measures Page DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2011 (Reporting Year 2010) Page 2 Effectiveness of Care Metropolitan Health Plan Adult BMI Assessment Data Elements Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Medicare Advantage 2010 H 26 MHCP-MC 2010 H 839 3 35 11.54% 26 0.00% 26 3 11.54% 4.17% 411 5.00% 432 14 3.24% Number of Records Excluded Because of Valid Data Errors 0 0 Number of administrative data records excluded 0 141 Number of medical record data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 0 26 3 18 NA NA NA 0 411 13 307 77.86% 73.72% 81.99% Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR Page 3 Effectiveness of Care Metropolitan Health Plan Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Counseling for Nutrition BMI Percentile Data Elements General Measure Data Ages 3-11 Ages 12-17 Total General Measure Data Ages 3-11 Ages 12-17 Total Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 4 Effectiveness of Care Metropolitan Health Plan Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2010 H General Measure Data Ages 3-11 Ages 12-17 Total 2010 H Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2010 H 2504 1066 3570 2504 1066 3570 2504 1066 3570 116 4.63% 60 5.63% 176 4.93% 179 7.15% 49 4.60% 228 6.39% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 411 5.00% 411 5.00% 432 411 5.00% 432 12 2.78% 6 1.39% 18 4.17% 432 22 5.09% 3 0.69% 25 5.79% 0 0 0 Number of administrative data records excluded 27 27 27 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 298 113 411 298 113 411 298 113 411 12 246 86.58% 82.54% 90.62% 6 89 84.07% 76.88% 91.26% 18 335 85.89% 82.40% 89.38% 22 210 77.85% 72.97% 82.73% 3 74 68.14% 59.11% 77.17% 25 284 75.18% 70.88% 79.48% 0 221 74.16% 69.02% 79.30% 0 78 69.03% 60.06% 77.99% 0 299 72.75% 68.32% 77.18% Page 5 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements General Measure Data Pneumococcal Hepatitis A Rotavirus Conjugate DTaP IPV MMR HiB Hepatitis B VZV Influenza NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 6 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements General Measure Data DTaP Combo 2 Combo 3 Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 7 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) HiB Hepatitis B VZV Influenza 282 70.85% 315 79.15% 355 89.20% 311 78.14% 259 65.08% 358 89.95% 277 69.60% 104 26.13% 233 58.54% 263 66.08% 282 70.85% 315 79.15% 355 89.20% 311 78.14% 259 65.08% 358 89.95% 277 69.60% 104 26.13% 233 58.54% 263 66.08% 282 65 87.19% 83.78% 90.60% 315 63 94.97% 92.70% 97.25% 355 22 94.72% 92.40% 97.05% 311 59 92.96% 90.33% 95.60% 259 119 94.97% 92.70% 97.25% 358 21 95.23% 93.01% 97.45% 277 70 87.19% 83.78% 90.60% 104 23 31.91% 27.20% 36.61% 233 51 71.36% 66.79% 75.92% 263 15 69.85% 65.21% 74.48% 398 0 Numerator Events by administrative Data MMR 398 0 Number of Records Excluded Because of Valid Data Errors Denominator IPV 2010 H 398 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 398 Page 8 Effectiveness of Care Metropolitan Health Plan Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 282 70.85% 204 51.26% 193 48.49% 65 16.33% 157 39.45% 159 39.95% 52 13.07% 59 14.82% 132 33.17% 47 11.81% 282 70.85% 204 51.26% 193 48.49% 65 16.33% 157 39.45% 159 39.95% 52 13.07% 59 14.82% 132 33.17% 47 11.81% 282 65 87.19% 83.78% 90.60% 204 117 80.65% 76.65% 84.66% 193 117 77.89% 73.69% 82.09% 65 51 29.15% 24.56% 33.74% 157 88 61.56% 56.65% 66.46% 159 79 59.80% 54.86% 64.74% 52 39 22.86% 18.61% 27.12% 59 34 23.37% 19.08% 27.65% 132 62 48.74% 43.71% 53.78% 47 27 18.59% 14.65% 22.54% 398 0 Numerator Events by administrative Data Combo 3 398 0 Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2010 H 398 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 398 Page 9 Effectiveness of Care Metropolitan Health Plan Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements General Measure Data Meningococcal Tdap Combo 1 Current Year's Admin Rate NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR NR Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate NR NR NR Lower 95% Confidence Interval NR NR NR Upper 95% Confidence Interval NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent medical records excluded HEDIS 2011 (Reporting Year 2010) Page 10 Effectiveness of Care Metropolitan Health Plan Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data 2010 Measurement Year H Data Collection Methodology 224 Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2011 (Reporting Year 2010) Tdap Combo 1 136 158 118 60.71% 70.54% 52.68% 136 60.71% 158 70.54% 118 52.68% 136 23 70.98% 64.82% 77.15% 158 35 86.16% 81.42% 90.91% 118 33 67.41% 61.05% 73.77% 224 0.00% 224 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Meningococcal 0 224 Page 11 Effectiveness of Care Metropolitan Health Plan Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial NR NR NR Medicare Advantage MSHO SNBC MHCP-MC 2010 A 11 9 NA NA NA 2010 A 34 18 52.94% 34.69% 71.19% 2010 A 26 15 NA NA NA 2010 A 237 144 60.76% 54.33% 67.19% Page 12 Effectiveness of Care Metropolitan Health Plan Cervical Cancer Screening Data Elements Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Measurement Year Data Collection Methodology Eligible Member Population 2010 H 1200 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate 807 NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) MHCP-MC 67.25% 411 10.00% 453 304 67.11% 4 11 5 0 NR 9 411 287 27 76.40% NR NR 72.17% 80.63% Page 13 Effectiveness of Care Metropolitan Health Plan Colorectal Cancer Screening Data Last Refreshed: Oct 24, 2011 9:01 AM Data Elements Commercial Measurement Year Data collection methodology (administrative or hybrid) Eligible population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR Medicare Advantage 2010 H 25 MSHO SNBC 2010 H 245 2010 H 24 5 56 2 20.00% 25 0 25 5 20.00% 0 0 0 0 0 25 5 8 NA NA NA 22.86% 245 0.00% 245 56 22.86% 0 0 0 0 0 245 56 63 48.57% 42.11% 55.03% 8.33% 24 0.00% 24 2 8.33% 0 0 0 0 0 24 2 3 NA NA NA Page 14 Effectiveness of Care Metropolitan Health Plan Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 NR NR NR Ages 21-24 Total NR NR NR NR NR NR NR NR Page 15 Effectiveness of Care Metropolitan Health Plan Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 Ages 21-24 Total 279 180 64.52% 58.72% 70.31% 153 121 79.08% 72.31% 85.86% 432 301 69.68% 65.23% 74.13% 2010 A Page 16 Effectiveness of Care Metropolitan Health Plan Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage MSHO 2010 A 24 19 NA NA NA 2010 A 585 455 77.78% 74.32% 81.23% Page 17 Effectiveness of Care Metropolitan Health Plan Data Last Refreshed: Oct 24, 2011 9:01 AM Lead Screening in Children Data Elements Commercial Measurement Year Data Collection Methodology Eligible Member Population MHCP-MC 2010 A 398 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 357 Reported Rate NR 89.70% Lower 95% Confidence Interval NR 86.59% Upper 95% Confidence Interval NR 92.81% HEDIS 2011 (Reporting Year 2010) Page 18 Effectiveness of Care Metropolitan Health Plan Data Last Refreshed: Oct 24, 2011 9:01 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening 0 0 0 0 0.00% 0.00% 0.00% 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 181 0 387 0 281 0 257 Reported Rate 44.04% 94.16% 68.37% 62.53% Lower 95% Confidence Interval 39.12% 91.77% 63.75% 57.73% Upper 95% Confidence Interval 48.96% 96.55% 72.99% 67.33% Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 2010 H 646 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 411 5.00% 432 Records Excluded because of Valid Data Errors 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2011 (Reporting Year 2010) Advance Care Planning 0 411 Page 19 Effectiveness of Care Metropolitan Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator 0 NR NR NR 0 NR NR NR 2010 A 0 Page 20 Effectiveness of Care Metropolitan Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator 17 NA NA NA 18 NA NA NA 2010 A 19 Page 21 Effectiveness of Care Metropolitan Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator 1 NA NA NA 2 NA NA NA 2010 A 2 Page 22 Effectiveness of Care Metropolitan Health Plan Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage MSHO SNBC 2010 A 0 0 NA NA NA 2010 A 21 4 NA NA NA 2010 A 0 0 NA NA NA Page 23 Effectiveness of Care Metropolitan Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 NR NR NR Ages 12-50 Total NR NR NR NR NR NR NR NR ` Page 24 Effectiveness of Care Metropolitan Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 Ages 12-50 Total 62 62 100.00% 99.19% 100.00% 94 88 93.62% 88.14% 99.09% 156 150 96.15% 92.82% 99.49% 2010 A Page 25 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 2 0 66.67% 0.00% 2 0 66.67% 0.00% 2 0 0 1 NA NA NA NA NA NA 2010 H 3 3 0.00% 3 0 0 0 3 Page 27 Effectiveness of Care Metropolitan Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 10 0 58.82% 0.00% 10 0 58.82% 0.00% 10 4 0 10 NA NA NA NA NA NA 2010 H 17 17 0.00% 17 0 0 0 17 Page 28 Effectiveness of Care Metropolitan Health Plan Controlling High Blood Pressure Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage MSHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2010 H 18 2010 H 319 2010 H 73 2010 H 246 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 0 0.00% 17 0.00% 17 0.00% 290 0.00% 290 0.00% 70 0.00% 70 0.00% 231 0.00% 231 0 0.00% 0 0.00% 0 0.00% 0 0.00% Records Excluded because of Valid Data Errors 1 3 1 0 Number of records excluded because of false positive diagnoses 0 0 0 0 Number of administrative data records excluded 1 29 3 15 Number of medical record data records excluded 1 2 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 15 0 13 NA NA NA 0 285 0 194 68.07% 62.48% 73.66% 0 69 0 44 63.77% 51.70% 75.83% 0 231 0 151 65.37% 59.02% 71.72% Data Elements Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Commercial NR NR NR NR NR Page 29 Effectiveness of Care Metropolitan Health Plan Persistence of Beta Blocker Treatment After Heart Attack Data Elements Commercial Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage MSHO SNBC MHCP-MC 2010 A 0 2010 A 4 2010 A 0 2010 A 5 0 4 0 4 NR NR NR NA NA NA NR NR NR NA NA NA Page 30 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements HbA1c Testing Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 31 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2010 H 11 2010 H 11 10 90.91% 11 0% 11 8 72.73% 11 100.00% 11 0% 11 11 100.00% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 11 2010 H 11 2010 H 11 2010 H 11 2010 H 11 2010 H 11 2010 H 11 0 0.00% 11 0% 11 0 0.00% 7 63.64% 11 0% 11 7 63.64% 9 81.82% 11 0% 11 9 81.82% 0 0.00% 11 0% 11 0 0.00% 11 100.00% 11 0% 11 11 100.00% 0 0.00% 11 0% 11 0 0.00% 0 0.00% 11 0% 11 0 0.00% 1 1 Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 1 1 1 1 1 1 1 Number of administrative data records excluded 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 10 8 2 NA NA NA 0 10 2 2 NA NA NA 0 10 0 6 NA NA NA 0 10 7 0 NA NA NA 0 10 8 1 NA NA NA 0 10 0 4 NA NA NA 0 10 10 0 NA NA NA 0 10 0 9 NA NA NA 0 10 0 8 NA NA NA Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 32 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2010 H 102 2010 H 102 90 88.24% 101 0% 101 89 88.12% 102 100.00% 101 0% 101 101 100.00% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 102 2010 H 102 2010 H 102 2010 H 102 2010 H 102 2010 H 102 2010 H 102 0 0.00% 101 0% 101 0 0.00% 68 66.67% 101 0% 101 68 67.33% 79 77.45% 101 0% 101 76 75.25% 0 0.00% 101 0% 101 0 0.00% 92 90.20% 101 0% 101 92 91.09% 0 0.00% 101 0% 101 0 0.00% 0 0.00% 101 0% 101 0 0.00% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 6 6 6 6 6 6 6 6 6 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 95 87 3 94.74% 89.72% 99.75% 0 95 7 3 10.53% 3.83% 17.22% 0 95 0 68 71.58% 61.98% 81.18% 0 95 62 10 75.79% 66.65% 84.93% 0 95 70 7 81.05% 72.65% 89.46% 0 95 0 60 63.16% 52.93% 73.38% 0 95 90 1 95.79% 91.22% 100.00% 0 95 0 70 73.68% 64.30% 83.07% 0 95 0 62 65.26% 55.16% 75.36% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 33 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2010 H 46 2010 H 46 40 86.96% 46 0% 46 37 80.43% 46 100.00% 46 0% 46 46 100.00% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 46 2010 H 46 2010 H 46 2010 H 46 2010 H 46 2010 H 46 2010 H 46 0 0.00% 46 0% 46 0 0.00% 31 67.39% 46 0% 46 31 67.39% 35 76.09% 46 0% 46 34 73.91% 0 0.00% 46 0% 46 0 0.00% 41 89.13% 46 0% 46 41 89.13% 0 0.00% 46 0% 46 0 0.00% 0 0.00% 46 0% 46 0 0.00% 4 4 4 4 4 4 4 4 4 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 42 37 3 95.24% 87.61% 100.00% 0 42 3 7 23.81% 9.74% 37.88% 0 42 0 26 61.90% 46.03% 77.78% 0 42 28 5 78.57% 64.97% 92.17% 0 42 31 1 76.19% 62.12% 90.26% 0 42 0 21 50.00% 33.69% 66.31% 0 42 39 0 92.86% 83.88% 100.00% 0 42 0 25 59.52% 43.49% 75.56% 0 42 0 21 50.00% 33.69% 66.31% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 34 Effectiveness of Care Metropolitan Health Plan Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 188 2010 H 188 2010 H 188 2010 H 188 2010 H 188 2010 H 188 2010 H 188 2010 H 188 2010 H 188 2010 H 188 161 85.64% 183 0% 183 155 84.70% 188 100.00% 183 0% 183 183 100.00% 0 0.00% 157 0% 157 0 0.00% 0 0.00% 183 0% 183 0 0.00% 103 54.79% 183 0% 183 102 55.74% 135 71.81% 183 0% 183 134 73.22% 0 0.00% 183 0% 183 0 0.00% 145 77.13% 183 0% 183 143 78.14% 0 0.00% 183 0% 183 0 0.00% 0 0.00% 183 0% 183 0 0.00% 15 15 15 15 15 15 15 15 15 15 5 5 5 5 5 5 5 5 5 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 168 0 96 57.14% 49.36% 64.92% 0 168 101 25 75.00% 68.15% 81.85% 0 168 131 3 79.76% 73.39% 86.14% 0 168 0 74 44.05% 36.24% 51.85% 0 168 139 1 83.33% 77.40% 89.27% 0 168 0 129 76.79% 70.10% 83.47% 0 168 0 94 55.95% 48.15% 63.76% Number of Administrative required exclusions Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Blood Pressure <130/80 mm Hg 18 Number of Hybrid required exclusions Additional Records Added from the Oversample List Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg 9 0 168 152 5 93.45% 89.41% 97.49% 0 168 11 28 23.21% 16.53% 29.90% 0 142 0 63 44.37% 35.84% 52.89% Page 35 Effectiveness of Care Metropolitan Health Plan Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage 2010 A 0 0 NA NA NA Page 36 Effectiveness of Care Metropolitan Health Plan Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage MSHO 2010 A 0 0 NA NA NA 2010 A 19 3 NA NA NA Page 37 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 38 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 0 NA NA NA 0 NA NA NA 2010 A 1 Page 39 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 4 NA NA NA 4 NA NA NA 2010 A 7 Page 40 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 1 NA NA NA 1 NA NA NA 2010 A 3 Page 41 Effectiveness of Care Metropolitan Health Plan Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 35 47.30% 35.25% 59.35% 21 28.38% 17.43% 39.33% 2010 A 74 Page 42 Effectiveness of Care Metropolitan Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR Page 43 Effectiveness of Care Metropolitan Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase 54 21 38.89% 24.96% 52.82% 10 6 NA NA NA 2010 A Page 44 Effectiveness of Care Metropolitan Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days 0 NA NA NA 0 NA NA NA 2010 A 0 Page 45 Effectiveness of Care Metropolitan Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days 9 NA NA NA 5 NA NA NA 2010 A 12 Page 46 Effectiveness of Care Metropolitan Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days 28 58.33% 43.34% 73.32% 16 33.33% 18.96% 47.71% 2010 A 48 Page 47 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 17 15 NA NA NA 1 1 NA NA NA 13 12 NA NA NA 1 1 NA NA NA 32 29 90.63% 78.96% 100.00% 2010 A Page 49 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 318 293 92.14% 89.02% 95.25% 9 8 NA NA NA 267 250 93.63% 90.52% 96.75% 32 25 78.13% 62.24% 94.01% 626 576 92.01% 89.81% 94.22% 2010 A Page 50 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 50 43 86.00% 75.38% 96.62% 3 3 NA NA NA 56 52 92.86% 85.22% 100.00% 10 8 NA NA NA 119 106 89.08% 83.05% 95.10% 2010 A Page 51 Effectiveness of Care Metropolitan Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 142 119 83.80% 77.39% 90.21% 0 0 NA NA NA 131 107 81.68% 74.67% 88.69% 12 9 NA NA NA 285 235 82.46% 77.86% 87.05% 2010 A Page 52 Access/Availability of Care Metropolitan Health Plan Medication Reconciliation Post Discharge Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO 2010 H 396 0 0.00% 239 0% 239 0 0.00% 13 0 0 226 0 163 72.12% 66.06% 78.19% Page 53 Effectiveness of Care Metropolitan Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents Total 2010 A 0 0 NA NA NA 1 1 NA NA NA 1 0 NA NA NA 2 1 NA NA NA Page 54 Effectiveness of Care Metropolitan Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents Total 2010 A 10 3 NA NA NA 149 41 27.52% 20.01% 35.02% 18 1 NA NA NA 177 45 25.42% 18.73% 32.12% Page 55 Effectiveness of Care Metropolitan Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 2010 A 35 At least 1 Prescription At least 2 Prescriptions 2 5.71% 0.00% 14.83% 0 0.00% 0.00% 1.43% Page 56 Effectiveness of Care Metropolitan Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 2010 A 648 At least 1 Prescription At least 2 Prescriptions 119 18.36% 15.31% 21.42% 19 2.93% 1.56% 4.31% Page 57 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 58 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 2 9 35 46 2 9 33 NA NA NA NA NA NA 94.29% 85.17% 100.00% 44 95.65% 88.67% 100.00% 2010 A Page 59 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 648 648 0 0 628 NA NA NA NA NA NA 96.91% 95.50% 98.32% 628 96.91% 95.50% 98.32% 2010 A Page 60 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 72 155 3 230 69 152 3 95.83% 90.52% 100.00% 98.06% 95.57% 100.00% NA NA NA 224 97.39% 95.11% 99.67% 2010 A Page 61 Access/Availability of Care Metropolitan Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 1426 573 1 2000 1227 518 1 86.04% 84.21% 87.88% 90.40% 87.90% 92.90% NA NA NA 1746 87.30% 85.82% 88.78% 2010 A Page 62 Access/Availability of Care Metropolitan Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Page 63 Access/Availability of Care Metropolitan Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 673 661 1758 1596 930 868 1045 950 98.22% 97.14% 99.29% 90.78% 89.40% 92.17% 93.33% 91.68% 94.99% 90.91% 89.12% 92.70% 2010 A Page 64 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 0 1 1 0 0 1 0 1 0 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 66 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 0 20 20 0 0 5 0 5 0 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 67 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 0 90 90 0 0 26 4 26 4 NA NA NA NA NA NA 28.89% 18.97% 38.81% 4.44% 0.00% 9.26% 28.89% 18.97% 38.81% 4.44% 0.00% 9.26% Page 68 Access/Availability of Care Metropolitan Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 34 251 285 9 4 59 16 68 20 26.47% 10.17% 42.77% 11.76% 0.00% 24.07% 23.51% 18.06% 28.95% 6.37% 3.15% 9.60% 23.86% 18.74% 28.98% 7.02% 3.88% 10.16% Page 69 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Timeliness of Prenatal Care Postpartum Care Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR NR NR NR NR NR NR Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Page 70 Access/Availability of Care Metropolitan Health Plan Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care 2010 A 899 2010 A 899 Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR 762 641 84.76% 82.36% 87.17% 71.30% 68.29% 74.31% Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Page 71 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 72 Use of Services Metropolitan Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 7 7 11 24 37 119 395 1.17% 0.22% 2.11% 1.17% 0.22% 2.11% 1.83% 0.68% 2.99% 4.00% 2.35% 5.65% 6.17% 4.16% 8.17% 19.83% 16.56% 23.11% 65.83% 61.96% 69.71% 2010 A 600 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 73 Use of Services Metropolitan Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Commercial Measurement Year Data Collection Methodology Data Last Refreshed: Oct 24, 2011 9:01 AM MHCP-MC 2010 A 1425 Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 1095 NR NR NR 76.84% 74.62% 79.07% Page 74 Use of Services Metropolitan Health Plan Adolescent Well-Care Visits Data Elements Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Measurement Year Data Collection Methodology Eligible Member Population MHCP-MC 2010 A 1847 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 816 NR NR NR 44.18% 41.89% 46.47% Page 75 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 76 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 46 121 286 98 36 0 587 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 18 104 168 56 16 0 362 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NA NA NA 391.30 859.50 587.41 571.43 444.44 616.70 Emergency Room Visits Visits 0 0 0 1 11 1 8 1 0 22 Visits/ 1,000 Member Months NA NA NA 21.74 90.91 3.50 81.63 27.78 37.48 Page 77 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 1 3499 3804 1334 0 8638 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 3260 3214 945 0 7419 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NA NA NA NA 0.00 931.69 844.90 708.40 858.88 Emergency Room Visits Visits 0 0 0 0 0 229 180 52 0 461 Visits/ 1,000 Member Months NA NA NA NA 0.00 65.45 47.32 38.98 53.37 Page 78 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 19 1523 2694 19 0 0 0 4255 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 3 1167 2808 14 0 0 0 3992 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NA NA 157.89 766.25 1042.32 736.84 NA NA 938.19 Emergency Room Visits Visits 0 0 3 353 528 2 0 0 0 886 Visits/ 1,000 Member Months NA NA 157.89 231.78 195.99 105.26 NA NA 208.23 Page 79 Use of Services Metropolitan Health Plan Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 14299 70925 46661 45499 13061 36 0 0 0 190481 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 29695 10983 24146 6577 36 0 0 0 71437 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months 0.00 418.68 235.38 530.69 503.56 1000.00 NA NA 375.03 Emergency Room Visits Visits 0 5999 1983 4222 748 2 0 0 0 12954 Visits/ 1,000 Member Months 0.00 84.58 42.50 92.79 57.27 55.56 NA NA 68.01 Page 80 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:01 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 81 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Age Member Months <1 0 1-9 0 10-19 0 20-44 46 45-64 121 65-74 286 75-84 98 85+ 36 Unknown 0 Total 587 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges 0 0 0 1 6 7 1 0 0 15 Discharges / 1,000 Member Months NA NA NA 21.74 49.59 24.48 10.20 0.00 25.55 0 0 0 1 5 2 0 0 0 8 NA NA NA 21.74 41.32 6.99 0.00 0.00 0 0 0 0 1 5 1 0 0 7 NA NA NA 0.00 8.26 17.48 10.20 0.00 0 0 0 0 0 NA 0.00 0.00 HEDIS 2011 (Reporting Year 2010) 13.63 11.93 0.00 Days 0 0 0 3 42 25 3 0 0 73 Days / 1,000 Member Months NA NA NA 65.22 347.11 87.41 30.61 0.00 124.36 0 0 0 3 14 6 0 0 0 23 NA NA NA 65.22 115.70 20.98 0.00 0.00 0 0 0 0 28 19 3 0 0 50 NA NA NA 0.00 231.40 66.43 30.61 0.00 0 0 0 0 0 NA 0.00 0.00 39.18 85.18 0.00 Average Length of Stay NA NA NA 3.00 7.00 3.57 3.00 NA NA 4.87 NA NA NA 3.00 2.80 3.00 NA NA NA 2.88 NA NA NA NA 28.00 3.80 3.00 NA NA 7.14 NA NA NA NA NA Page 82 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:01 AM Member Months 0 0 0 0 1 3499 3804 1334 0 8638 Discharges 0 0 0 0 0 122 133 59 0 314 0 0 0 0 0 106 112 54 0 272 Discharges / 1,000 Member Months NA NA NA NA 0.00 34.87 34.96 44.23 36.35 NA NA NA NA 0.00 30.29 29.44 40.48 31.49 0 0 0 0 0 16 21 5 0 42 NA NA NA NA 0.00 4.57 5.52 3.75 0 0 0 0 0 NA NA 0.00 HEDIS 2011 (Reporting Year 2010) 4.86 0.00 Days 0 0 0 0 0 578 724 243 0 1545 0 0 0 0 0 502 576 221 0 1299 Days / 1,000 Member Months NA NA NA NA 0.00 165.19 190.33 182.16 178.86 NA NA NA NA 0.00 143.47 151.42 165.67 150.38 0 0 0 0 0 76 148 22 0 246 NA NA NA NA 0.00 21.72 38.91 16.49 0 0 0 0 0 NA NA 0.00 28.48 0.00 Average Length of Stay NA NA NA NA NA 4.74 5.44 4.12 NA 4.92 NA NA NA NA NA 4.74 5.14 4.09 NA 4.78 NA NA NA NA NA 4.75 7.05 4.40 NA 5.86 NA NA NA NA NA Page 83 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:01 AM Member Months 0 0 19 1523 2694 19 0 0 0 4255 Discharges 0 0 0 36 81 0 0 0 0 117 Discharges / 1,000 Member Months NA NA 0.00 23.64 30.07 0.00 NA NA 27.50 0 0 0 19 58 0 0 0 0 77 NA NA 0.00 12.48 21.53 0.00 NA NA 0 0 0 13 23 0 0 0 0 36 NA NA 0.00 8.54 8.54 0.00 NA NA 0 4 0 0 4 0.00 2.63 0.00 HEDIS 2011 (Reporting Year 2010) 18.10 8.46 0.94 Days 0 0 0 104 427 0 0 0 0 531 Days / 1,000 Member Months NA NA 0.00 68.29 158.50 0.00 NA NA 124.79 0 0 0 50 312 0 0 0 0 362 NA NA 0.00 32.83 115.81 0.00 NA NA 0 0 0 46 115 0 0 0 0 161 NA NA 0.00 30.20 42.69 0.00 NA NA 0 8 0 0 8 0.00 5.25 0.00 85.08 37.84 1.89 Average Length of Stay NA NA NA 2.89 5.27 NA NA NA NA 4.54 NA NA NA 2.63 5.38 NA NA NA NA 4.70 NA NA NA 3.54 5.00 NA NA NA NA 4.47 NA 2.00 NA NA 2.00 Page 84 Use of Services Metropolitan Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 14299 1-9 70925 10-19 46661 20-44 45499 45-64 13061 65-74 36 75-84 0 85+ 0 Unknown 0 Total 190481 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 144 116 226 1121 128 0 0 0 0 1735 10.07 1.64 4.84 24.64 9.80 0.00 NA NA 132 84 43 93 82 0 0 0 0 434 9.23 1.18 0.92 2.04 6.28 0.00 NA NA 12 31 27 83 43 0 0 0 0 196 0.84 0.44 0.58 1.82 3.29 0.00 NA NA 156 945 3 0 1104 HEDIS 2011 (Reporting Year 2010) 9.11 2.28 1.03 3.34 20.77 0.23 10.49 Days Days / 1,000 Member Months 697 316 657 3098 494 0 0 0 0 5262 48.74 4.46 14.08 68.09 37.82 0.00 NA NA 427 222 88 291 258 0 0 0 0 1286 29.86 3.13 1.89 6.40 19.75 0.00 NA NA 270 92 128 343 230 0 0 0 0 1063 18.88 1.30 2.74 7.54 17.61 0.00 NA NA 441 2464 6 0 2911 9.45 54.16 0.46 27.62 6.75 5.58 27.67 Average Length of Stay 4.84 2.72 2.91 2.76 3.86 NA NA NA NA 3.03 3.23 2.64 2.05 3.13 3.15 NA NA NA NA 2.96 22.50 2.97 4.74 4.13 5.35 NA NA NA NA 5.42 2.83 2.61 2.00 NA 2.64 Page 85 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 86 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 3 7 44 169 0 223 Female 0 0 0 0 113 251 0 364 Total 0 0 3 7 157 420 0 587 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 0 0 0 1 1 2 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 3 7 44 169 0 223 Female 0 0 0 0 113 251 0 364 Total 0 0 3 7 157 420 0 587 Inpatient Percent NA NA NA NA NA NA 0.00% NA 0.00% 0.00% NA 0.00% 27.27% 10.62% 15.29% 0.00% 0.00% 0.00% NA NA NA 5.38% 3.30% 4.09% Number 0 0 0 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 0 0 0 1 1 2 Percent NA NA NA NA NA NA 0.00% NA 0.00% 0.00% NA 0.00% 27.27% 10.62% 15.29% 0.00% 0.00% 0.00% NA NA NA 5.38% 3.30% 4.09% Male 0 0 3 7 44 169 0 223 Female 0 0 0 0 113 251 0 364 Total 0 0 3 7 157 420 0 587 Member Months (Outpatient/ED) Male 0 0 3 7 44 169 0 223 Female 0 0 0 0 113 251 0 364 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 1 1 2 0 0 0 0 0 0 1 1 2 Percent NA NA NA NA NA NA 0.00% NA 0.00% 0.00% NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 3 7 157 420 0 587 Percent NA NA NA NA NA NA 0.00% NA 0.00% 0.00% NA 0.00% 27.27% 10.62% 15.29% 0.00% 0.00% 0.00% NA NA NA 5.38% 3.30% 4.09% Page 87 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 1 3212 0 3213 Female 0 0 0 0 0 5425 0 5425 Total 0 0 0 0 1 8637 0 8638 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 26 15 41 0 0 0 26 15 41 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 0 0 1 3212 0 3213 Female 0 0 0 0 0 5425 0 5425 Total 0 0 0 0 1 8637 0 8638 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12 5 17 0 0 0 12 5 17 Female 0 0 0 0 0 5425 0 5425 Total 0 0 0 0 1 8637 0 8638 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 9.71% 3.32% 5.70% NA NA NA 9.71% 3.32% 5.70% Male 0 0 0 0 1 3212 0 3213 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 4.48% 1.11% 2.36% NA NA NA 4.48% 1.11% 2.36% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Member Months (Outpatient/ED) Male 0 0 0 0 1 3212 0 3213 Female 0 0 0 0 0 5425 0 5425 Total 0 0 0 0 1 8637 0 8638 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 25 15 40 0 0 0 25 15 40 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 9.34% 3.32% 5.56% NA NA NA 9.34% 3.32% 5.56% Page 88 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 116 199 2012 1 0 2328 Female 0 0 91 176 1642 18 0 1927 Total 0 0 207 375 3654 19 0 4255 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 4 1 5 14 7 21 116 72 188 0 1 1 0 0 0 134 81 215 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 116 199 2012 1 0 2328 Female 0 0 91 176 1642 18 0 1927 Total 0 0 207 375 3654 19 0 4255 Inpatient Percent NA NA NA NA NA NA 41.38% 13.19% 28.99% 84.42% 47.73% 67.20% 69.18% 52.62% 61.74% 0.00% 66.67% 63.16% NA NA NA 69.07% 50.44% 60.63% Number 0 0 0 0 0 0 1 0 1 7 2 9 33 19 52 0 0 0 0 0 0 41 21 62 Percent NA NA NA NA NA NA 10.34% 0.00% 5.80% 42.21% 13.64% 28.80% 19.68% 13.89% 17.08% 0.00% 0.00% 0.00% NA NA NA 21.13% 13.08% 17.49% Male 0 0 116 199 2012 1 0 2328 Female 0 0 91 176 1642 18 0 1927 Total 0 0 207 375 3654 19 0 4255 Member Months (Outpatient/ED) Male 0 0 116 199 2012 1 0 2328 Female 0 0 91 176 1642 18 0 1927 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 1 1 1 2 3 6 6 12 0 0 0 0 0 0 7 9 16 Number 0 0 0 0 0 0 4 1 5 13 7 20 115 69 184 0 1 1 0 0 0 132 78 210 Percent NA NA NA NA NA NA 0.00% 13.19% 5.80% 6.03% 13.64% 9.60% 3.58% 4.38% 3.94% 0.00% 0.00% 0.00% NA NA NA 3.61% 5.60% 4.51% Total 0 0 207 375 3654 19 0 4255 Percent NA NA NA NA NA NA 41.38% 13.19% 28.99% 78.39% 47.73% 64.00% 68.59% 50.43% 60.43% 0.00% 66.67% 63.16% NA NA NA 68.04% 48.57% 59.22% Page 89 Use of Services Metropolitan Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 51116 10724 7029 5465 10111 16 0 84461 Female 50964 11358 13511 14430 15737 20 0 106020 Total 102080 22082 20540 19895 25848 36 0 190481 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 3 3 6 40 32 72 94 79 173 107 105 212 198 157 355 0 0 0 0 0 0 442 376 818 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 51116 10724 7029 5465 10111 16 0 84461 Female 50964 11358 13511 14430 15737 20 0 106020 Total 102080 22082 20540 19895 25848 36 0 190481 Inpatient Percent 0.07% 0.07% 0.07% 4.48% 3.38% 3.91% 16.05% 7.02% 10.11% 23.49% 8.73% 12.79% 23.50% 11.97% 16.48% 0.00% 0.00% 0.00% NA NA NA 6.28% 4.26% 5.15% Number 0 1 1 7 7 14 11 13 24 10 22 32 27 30 57 0 0 0 0 0 0 55 73 128 Percent 0.00% 0.02% 0.01% 0.78% 0.74% 0.76% 1.88% 1.15% 1.40% 2.20% 1.83% 1.93% 3.20% 2.29% 2.65% 0.00% 0.00% 0.00% NA NA NA 0.78% 0.83% 0.81% Male 51116 10724 7029 5465 10111 16 0 84461 Female 50964 11358 13511 14430 15737 20 0 106020 Total 102080 22082 20540 19895 25848 36 0 190481 Member Months (Outpatient/ED) Male 51116 10724 7029 5465 10111 16 0 84461 Female 50964 11358 13511 14430 15737 20 0 106020 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 2 1 3 2 1 3 1 2 3 2 7 9 0 0 0 0 0 0 7 11 18 Number 3 3 6 40 32 72 93 76 169 104 101 205 196 153 349 0 0 0 0 0 0 436 365 801 Percent 0.00% 0.00% 0.00% 0.22% 0.11% 0.16% 0.34% 0.09% 0.18% 0.22% 0.17% 0.18% 0.24% 0.53% 0.42% 0.00% 0.00% 0.00% NA NA NA 0.10% 0.12% 0.11% Total 102080 22082 20540 19895 25848 36 0 190481 Percent 0.07% 0.07% 0.07% 4.48% 3.38% 3.91% 15.88% 6.75% 9.87% 22.84% 8.40% 12.36% 23.26% 11.67% 16.20% 0.00% 0.00% 0.00% NA NA NA 6.19% 4.13% 5.05% Page 90 Use of Services Metropolitan Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 91 Use of Services Metropolitan Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 54 169 0 223 Female 0 0 113 251 0 364 Total 0 0 167 420 0 587 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 3 3 6 1 1 2 0 0 0 4 4 8 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 54 169 0 223 Female 0 0 113 251 0 364 Total 0 0 167 420 0 587 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Female 0 0 113 251 0 364 Total 0 0 167 420 0 587 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 66.67% 31.86% 43.11% 7.10% 4.78% 5.71% NA NA NA 21.52% 13.19% 16.35% Male 0 0 54 169 0 223 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Member Months (Outpatient/ED) Male 0 0 54 169 0 223 Female 0 0 113 251 0 364 Total 0 0 167 420 0 587 Outpatient/ED Number 0 0 0 0 0 0 3 3 6 1 1 2 0 0 0 4 4 8 Percent NA NA NA NA NA NA 66.67% 31.86% 43.11% 7.10% 4.78% 5.71% NA NA NA 21.52% 13.19% 16.35% Page 92 Use of Services Metropolitan Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 1 3212 0 3213 Female 0 0 0 5425 0 5425 Total 0 0 1 8637 0 8638 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 48 79 127 0 0 0 48 79 127 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 1 3212 0 3213 Female 0 0 0 5425 0 5425 Total 0 0 1 8637 0 8638 Number 0 0 0 0 0 0 0 0 0 4 5 9 0 0 0 4 5 9 Female 0 0 0 5425 0 5425 Total 0 0 1 8637 0 8638 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 0.00% NA 0.00% 17.93% 17.47% 17.65% NA NA NA 17.93% 17.47% 17.64% Male 0 0 1 3212 0 3213 Percent NA NA NA NA NA NA 0.00% NA 0.00% 1.49% 1.11% 1.25% NA NA NA 1.49% 1.11% 1.25% Number 0 0 0 0 0 0 0 0 0 0 5 5 0 0 0 0 5 5 Percent NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 1.11% 0.69% NA NA NA 0.00% 1.11% 0.69% Member Months (Outpatient/ED) Male 0 0 1 3212 0 3213 Female 0 0 0 5425 0 5425 Total 0 0 1 8637 0 8638 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 48 78 126 0 0 0 48 78 126 Percent NA NA NA NA NA NA 0.00% NA 0.00% 17.93% 17.25% 17.51% NA NA NA 17.93% 17.25% 17.50% Page 93 Use of Services Metropolitan Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 2327 1 0 2328 Female 0 0 1909 18 0 1927 Total 0 0 4236 19 0 4255 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 173 137 310 0 1 1 0 0 0 173 138 311 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 2327 1 0 2328 Female 0 0 1909 18 0 1927 Total 0 0 4236 19 0 4255 Number 0 0 0 0 0 0 23 16 39 0 0 0 0 0 0 23 16 39 Female 0 0 1909 18 0 1927 Total 0 0 4236 19 0 4255 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 89.21% 86.12% 87.82% 0.00% 66.67% 63.16% NA NA NA 89.18% 85.94% 87.71% Male 0 0 2327 1 0 2328 Percent NA NA NA NA NA NA 11.86% 10.06% 11.05% 0.00% 0.00% 0.00% NA NA NA 11.86% 9.96% 11.00% Number 0 0 0 0 0 0 12 17 29 0 0 0 0 0 0 12 17 29 Percent NA NA NA NA NA NA 6.19% 10.69% 8.22% 0.00% 0.00% 0.00% NA NA NA 6.19% 10.59% 8.18% Member Months (Outpatient/ED) Male 0 0 2327 1 0 2328 Female 0 0 1909 18 0 1927 Total 0 0 4236 19 0 4255 Outpatient/ED Number 0 0 0 0 0 0 172 137 309 0 1 1 0 0 0 172 138 310 Percent NA NA NA NA NA NA 88.70% 86.12% 87.54% 0.00% 66.67% 63.16% NA NA NA 88.66% 85.94% 87.43% Page 94 Use of Services Metropolitan Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 51116 10724 22605 16 0 84461 Female 50964 11358 43678 20 0 106020 Total 102080 22082 66283 36 0 190481 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 337 240 577 147 171 318 401 837 1238 1 0 1 0 0 0 886 1248 2134 HEDIS 2011 (Reporting Year 2010) Male 51116 10724 22605 16 0 84461 Female 50964 11358 43678 20 0 106020 Total 102080 22082 66283 36 0 190481 Percent 7.91% 5.65% 6.78% 16.45% 18.07% 17.28% 21.29% 23.00% 22.41% 75.00% 0.00% 33.33% NA NA NA 12.59% 14.13% 13.44% Number 6 2 8 9 12 21 23 39 62 0 0 0 0 0 0 38 53 91 Male 51116 10724 22605 16 0 84461 Female 50964 11358 43678 20 0 106020 Total 102080 22082 66283 36 0 190481 Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.14% 0.05% 0.09% 1.01% 1.27% 1.14% 1.22% 1.07% 1.12% 0.00% 0.00% 0.00% NA NA NA 0.54% 0.60% 0.57% Number 14 8 22 8 16 24 18 45 63 0 0 0 0 0 0 40 69 109 Percent 0.33% 0.19% 0.26% 0.90% 1.69% 1.30% 0.96% 1.24% 1.14% 0.00% 0.00% 0.00% NA NA NA 0.57% 0.78% 0.69% Member Months (Outpatient/ED) Male 51116 10724 22605 16 0 84461 Female 50964 11358 43678 20 0 106020 Total 102080 22082 66283 36 0 190481 Outpatient/ED Number 337 240 577 147 170 317 399 836 1235 1 0 1 0 0 0 884 1246 2130 Percent 7.91% 5.65% 6.78% 16.45% 17.96% 17.23% 21.18% 22.97% 22.36% 75.00% 0.00% 33.33% NA NA NA 12.56% 14.10% 13.42% Page 95 Health Plan Descriptive Information Metropolitan Health Plan Data Last Refreshed: Oct 24, 2011 9:01 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 96 Health Plan Descriptive Information Metropolitan Health Plan Data Last Refreshed: Oct 24, 2011 9:01 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 97 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:01 AM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR Page 98 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:01 AM Medicare Advantage <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 3 7 0 24 0 0 0.00% 0 0 0 0 12 0 0.00% 34 15.25% 12 0 1 7 12 3.30% 12 12 33 44 46 7.84% 20 8.97% 59 60 26 12 12 0 101 27.75% 104 63 26 34 24 0 121 20.61% 169 75.78% 0 251 68.96% 0 420 71.55% 223 364 HEDIS 2011 (Reporting Year 2010) 3 7 0 24 12 24 12 34 51 163 123 52 46 36 0 0 587 Page 99 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:01 AM MSHO Member Months Female 0 0 0 0 0 0 <1 1-4 5-9 10-14 15-17 18-19 Male 0 0 0 0 0 0 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 0 0.00% 0 0 0 1 0 0.00% 0 0 0 0 0 0.00% 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 1 0.03% 493 1082 772 555 244 66 0 0.00% 682 1242 1284 1193 562 462 1 0.01% >=65 Subtotal >=65 Subtotal: % Age Unknown Total 3212 99.97% 0 5425 100.00% 0 8637 99.99% 3213 5425 HEDIS 2011 (Reporting Year 2010) Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1175 2324 2056 1748 806 528 0 8638 Page 100 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:01 AM SNBC <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 14 Member Months Female 0 0 0 0 0 5 Total 0 0 0 0 0 19 14 0.60% 102 65 134 156 268 5 0.26% 86 87 89 196 340 19 0.45% 725 31.14% 490 439 416 243 798 41.41% 333 441 255 77 1523 35.79% 1588 68.21% 1 0 0 0 0 0 1106 57.39% 18 0 0 0 0 0 2694 63.31% 1 0.04% 0 18 0.93% 0 19 0.45% 2328 1927 HEDIS 2011 (Reporting Year 2010) 188 152 223 352 608 823 880 671 320 19 0 0 0 0 0 0 4255 Page 101 Health Plan Descriptive Information Metropolitan Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:01 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 7060 18808 17108 12716 6148 3172 Member Months Female 7239 18120 16889 13481 6593 4551 Total 14299 36928 33997 26197 12741 7723 65012 76.97% 3857 3176 2289 2036 2378 66873 63.08% 8960 8144 6286 4722 3651 131885 69.24% 13736 16.26% 1990 1801 1142 764 31763 29.96% 2813 2268 1384 899 45499 23.89% 5697 6.75% 15 1 0 0 0 0 7364 6.95% 5 15 0 0 0 0 13061 6.86% 16 0.02% 0 20 0.02% 0 36 0.02% 84461 106020 HEDIS 2011 (Reporting Year 2010) 12817 11320 8575 6758 6029 4803 4069 2526 1663 20 16 0 0 0 0 0 190481 Page 102
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