Itasca Medical Care General Info Disclaimers HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: 10/24/2011 Page 2 Effectiveness of Care Measures Code Code Effectiveness of Care Measures Prevention and Screening Medication Management Page ABA Adult BMI Assessment 3 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 26 MPM Annual Monitoring for Patients on Persistent Medications 48 27 MRP Medication Reconciliation Post Discharge 53 Potentially Harmful Drug-Disease Interactions in the Elderly 54 Use of High Risk Medications in the Elderly 56 28 DDE CIS Childhood Immunization Status 6 IMA Immunizations for Adolescents 10 BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 COL Colorectal Cancer Screening 14 30 AAP 31 CAP 29 DAE CHL Chlamydia Screening in Women 15 32 GSO Glaucoma Screening in Older Adults 17 33 PPC LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 ASM Use of Appropriate Medications for People with Asthma 24 Page IET Access / Availability of Care Measures Page Adult's Access to Preventive/Ambulatory Health Services 58 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 70 Use of Services Measures 0 Code Page 34 W15 Well Child Visits in the First 15 Months of Life 72 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 Ambulatory Care 76 36 AWC 37 AMB 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 IAD Identification of Alcohol and Other Drug Services 86 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 PBH Persistence of Beta Blocker Treatment After Heart Attack 30 41 31 41 BCR Board Certification 96 42 ENP Enrollment by Product Line (Age & Sex) 98 Cardiovascular Diabetes CDC Comprehensive Diabetes Care 0 Code Musculoskeletal ART OMW Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis 36 Osteoporosis Management in Women Who had a Fracture 37 Behavioral Health AMM Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 43 Health Plan Descriptive Information Measures Page DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2011 (Reporting Year 2010) Page 2 Effectiveness of Care Itasca Medical Care Adult BMI Assessment Data Elements Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Medicare Advantage 2010 H 781 Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS MHCP-MC 36 NR NR NR NR 4.61% 411 20.00% 494 23 4.66% Number of Records Excluded Because of Valid Data Errors 76 Number of administrative data records excluded 0 Number of medical record data records excluded 2 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR 78 411 19 264 68.86% 64.26% 73.46% Page 3 Effectiveness of Care Itasca Medical Care Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Counseling for Nutrition BMI Percentile Data Elements General Measure Data Ages 3-11 Ages 12-17 Total General Measure Data Ages 3-11 Ages 12-17 Total Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 4 Effectiveness of Care Itasca Medical Care Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2010 H General Measure Data Ages 3-11 Ages 12-17 Total 2010 H Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2010 H 686 373 1059 686 373 1059 686 373 1059 0 0.00% 0 0.00% 0 0.00% 1 0.15% 2 0.54% 3 0.28% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 411 10.00% 411 10.00% 453 411 10.00% 453 0 0.00% 0 0.00% 0 0.00% 453 0 0.00% 1 0.22% 1 0.22% 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 257 154 411 257 154 411 257 154 411 0 202 78.60% 73.39% 83.81% 0 118 76.62% 69.61% 83.63% 0 320 77.86% 73.72% 81.99% 0 141 54.86% 48.59% 61.14% 1 67 44.16% 35.99% 52.32% 1 208 50.85% 45.90% 55.81% 0 109 42.41% 36.18% 48.65% 0 80 51.95% 43.73% 60.16% 0 189 45.99% 41.05% 50.93% Page 5 Effectiveness of Care Itasca Medical Care Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements General Measure Data Pneumococcal Hepatitis A Rotavirus Conjugate DTaP IPV MMR HiB Hepatitis B VZV Influenza NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 6 Effectiveness of Care Itasca Medical Care Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements General Measure Data DTaP Combo 2 Combo 3 Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 7 Effectiveness of Care Itasca Medical Care Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) HiB Hepatitis B VZV Influenza 48 45.28% 61 57.55% 89 83.96% 62 58.49% 60 56.60% 87 82.08% 54 50.94% 11 10.38% 37 34.91% 46 43.40% 48 45.28% 61 57.55% 89 83.96% 62 58.49% 60 56.60% 87 82.08% 54 50.94% 11 10.38% 37 34.91% 46 43.40% 48 50 92.45% 86.95% 97.95% 61 34 89.62% 83.35% 95.90% 89 10 93.40% 88.20% 98.60% 62 38 94.34% 89.47% 99.21% 60 35 89.62% 83.35% 95.90% 87 8 89.62% 83.35% 95.90% 54 6 56.60% 46.70% 66.51% 11 48 55.66% 45.73% 65.59% 37 30 63.21% 53.56% 72.86% 46 39 80.19% 72.13% 88.25% 106 0 Numerator Events by administrative Data MMR 411 0 Number of Records Excluded Because of Valid Data Errors Denominator IPV 2010 H 106 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 106 Page 8 Effectiveness of Care Itasca Medical Care Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 48 45.28% 42 39.62% 41 38.68% 4 3.77% 25 23.58% 22 20.75% 2 1.89% 1 0.94% 16 15.09% 1 0.94% 48 45.28% 42 39.62% 41 38.68% 4 3.77% 25 23.58% 22 20.75% 2 1.89% 1 0.94% 16 15.09% 1 0.94% 48 50 92.45% 86.95% 97.95% 42 49 85.85% 78.74% 92.96% 41 19 56.60% 46.70% 66.51% 4 39 40.57% 30.75% 50.39% 25 21 43.40% 33.49% 53.30% 22 35 53.77% 43.81% 63.74% 2 38 37.74% 28.04% 47.44% 1 40 38.68% 28.94% 48.42% 16 28 41.51% 31.66% 51.36% 1 37 35.85% 26.25% 45.45% 106 0 Numerator Events by administrative Data Combo 3 411 0 Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2010 H 106 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 106 Page 9 Effectiveness of Care Itasca Medical Care Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements General Measure Data Meningococcal Tdap Combo 1 Current Year's Admin Rate NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR NR Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate NR NR NR Lower 95% Confidence Interval NR NR NR Upper 95% Confidence Interval NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent medical records excluded HEDIS 2011 (Reporting Year 2010) Page 10 Effectiveness of Care Itasca Medical Care Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data 2010 Measurement Year H Data Collection Methodology 71 Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2011 (Reporting Year 2010) Tdap Combo 1 26 58 24 36.62% 81.69% 33.80% 26 36.62% 58 81.69% 24 33.80% 26 1 38.03% 26.03% 50.02% 58 3 85.92% 77.12% 94.71% 24 2 36.62% 24.71% 48.53% 411 0.00% 71 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Meningococcal 0 71 Page 11 Effectiveness of Care Itasca Medical Care Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial NR NR NR Medicare Advantage NR NR NR MSHO 2010 A 19 13 NA NA NA SNBC MHCP-MC NR NR NR 2010 A 222 152 68.47% 62.13% 74.81% Page 12 Effectiveness of Care Itasca Medical Care Cervical Cancer Screening Data Elements Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Measurement Year Data Collection Methodology Eligible Member Population 2010 H 776 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate 526 NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) MHCP-MC 67.78% 411 10.00% 453 313 69.09% 0 0 29 0 NR 29 411 297 24 78.10% NR NR 73.98% 82.22% Page 13 Effectiveness of Care Itasca Medical Care Colorectal Cancer Screening Data Last Refreshed: Oct 24, 2011 9:05 AM Data Elements Commercial Medicare Advantage Measurement Year Data collection methodology (administrative or hybrid) Eligible population Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) SNBC 2010 H 112 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data MSHO 35 NR NR NR NR NR NR NR NR NR NR 31.25% 411 0.00% 111 35 31.53% 0 0 0 0 0 111 35 25 54.05% 44.33% 63.78% NR NR NR NR NR Page 14 Effectiveness of Care Itasca Medical Care Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 NR NR NR Ages 21-24 Total NR NR NR NR NR NR NR NR Page 15 Effectiveness of Care Itasca Medical Care Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 Ages 21-24 Total 105 53 50.48% 40.44% 60.52% 76 34 44.74% 32.90% 56.57% 181 87 48.07% 40.51% 55.62% 2010 A Page 16 Effectiveness of Care Itasca Medical Care Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage NR NR NR MSHO 2010 A 334 250 74.85% 70.05% 79.65% Page 17 Effectiveness of Care Itasca Medical Care Data Last Refreshed: Oct 24, 2011 9:05 AM Lead Screening in Children Data Elements Commercial Measurement Year Data Collection Methodology Eligible Member Population 2009 H 130 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate 111 NR 85.38% NR 411 0.00% 130 111 85.38% Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS MHCP-MC Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 0 130 111 4 Reported Rate NR 88.46% Lower 95% Confidence Interval NR 82.58% Upper 95% Confidence Interval NR 94.34% HEDIS 2011 (Reporting Year 2010) Page 18 Effectiveness of Care Itasca Medical Care Data Last Refreshed: Oct 24, 2011 9:05 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening NR NR NR NR NR NR NR NR Reported Rate NR NR NR NR Lower 95% Confidence Interval NR NR NR NR Upper 95% Confidence Interval NR NR NR NR Advance Care Planning Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Data Elements General Measure Data Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2011 (Reporting Year 2010) Page 19 Effectiveness of Care Itasca Medical Care Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 20 Effectiveness of Care Itasca Medical Care Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator 18 NA NA NA 19 NA NA NA 2010 A 21 Page 21 Effectiveness of Care Itasca Medical Care Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 22 Effectiveness of Care Itasca Medical Care Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Medicare Advantage NR NR NR Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO SNBC 2010 A 15 3 NA NA NA NR NR NR Page 23 Effectiveness of Care Itasca Medical Care Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 NR NR NR Ages 12-50 Total NR NR NR NR NR NR NR NR ` Page 24 Effectiveness of Care Itasca Medical Care Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 Ages 12-50 Total 15 13 NA NA NA 43 39 90.70% 80.85% 100.00% 58 52 89.66% 80.96% 98.35% 2010 A Page 25 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Itasca Medical Care Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 17 0 62.96% 0.00% 6 0 50.00% 0.00% 5 1 0 4 NA NA NA NA NA NA 2009 H 27 411 0.00% 12 4 0 0 8 Page 28 Effectiveness of Care Itasca Medical Care Controlling High Blood Pressure Data Elements Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Medicare Advantage MSHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2010 H 90 2010 H 92 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR 0.00% 411 0.00% 79 0 0.00% NR NR 0.00% 411 0.00% 91 0 0.00% Records Excluded because of Valid Data Errors 0 0 Number of records excluded because of false positive diagnoses 0 0 Number of administrative data records excluded 0 0 Number of medical record data records excluded 1 0 Number of employee/dependent medical records excluded 0 0 0 78 0 52 66.67% 55.56% 77.77% 0 91 0 48 52.75% 41.94% 63.55% Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 29 Effectiveness of Care Itasca Medical Care Persistence of Beta Blocker Treatment After Heart Attack Data Elements Commercial Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR MSHO SNBC MHCP-MC 2010 A 4 2010 A 1 4 1 NA NA NA NR NR NR NA NA NA Page 30 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements HbA1c Testing Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 31 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 32 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2010 H 51 2010 H 51 51 100.00% 411 0% 51 51 100.00% 51 100.00% 411 0% 51 51 100.00% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 51 2010 H 51 2010 H 51 2010 H 51 2010 H 51 2010 H 51 2010 H 51 0 0.00% 411 0% 51 0 0.00% 33 64.71% 411 0% 51 33 64.71% 43 84.31% 411 0% 51 43 84.31% 0 0.00% 411 0% 51 0 0.00% 48 94.12% 411 0% 51 48 94.12% 0 0.00% 411 0% 51 0 0.00% 0 0.00% 411 0% 51 0 0.00% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 51 51 0 100.00% 99.02% 100.00% 0 51 6 0 11.76% 1.94% 21.59% 0 51 0 39 76.47% 63.85% 89.09% 0 51 33 9 82.35% 70.91% 93.80% 0 51 43 2 88.24% 78.41% 98.06% 0 51 0 31 60.78% 46.40% 75.16% 0 51 48 1 96.08% 89.77% 100.00% 0 51 0 38 74.51% 61.57% 87.45% 0 51 0 34 66.67% 52.75% 80.58% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 33 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 34 Effectiveness of Care Itasca Medical Care Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 90 2010 H 90 2010 H 79 2010 H 90 2010 H 90 2010 H 90 2010 H 90 2010 H 90 2010 H 90 2010 H 90 75 83.33% 548 0% 89 75 84.27% 90 100.00% 548 0% 89 89 100.00% 0 0.00% 548 0% 89 0 0.00% 0 0.00% 548 0% 89 0 0.00% 45 50.00% 548 0% 89 45 50.56% 69 76.67% 548 0% 89 69 77.53% 0 0.00% 548 0% 89 0 0.00% 71 78.89% 548 0% 89 70 78.65% 0 0.00% 548 0% 89 0 0.00% 0 0.00% 548 0% 89 0 0.00% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 89 0 57 64.04% 53.51% 74.58% 0 89 45 16 68.54% 58.33% 78.75% 0 89 69 1 78.65% 69.58% 87.73% 0 89 0 32 35.96% 25.42% 46.49% 0 89 70 3 82.02% 73.48% 90.56% 0 89 0 66 74.16% 64.50% 83.81% 0 89 0 41 46.07% 35.15% 56.99% Number of Administrative required exclusions Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Blood Pressure <130/80 mm Hg 79 Number of Hybrid required exclusions Additional Records Added from the Oversample List Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg 0 0 89 75 4 88.76% 81.64% 95.89% 0 89 13 0 14.61% 6.71% 22.51% 0 78 0 28 35.90% 24.61% 47.18% Page 35 Effectiveness of Care Itasca Medical Care Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage NR NR NR Page 36 Effectiveness of Care Itasca Medical Care Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Medicare Advantage NR NR NR Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO 2010 A 16 2 NA NA NA Page 37 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 38 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 39 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 1 NA NA NA 1 NA NA NA 2010 A 2 Page 40 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 41 Effectiveness of Care Itasca Medical Care Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 35 66.04% 52.34% 79.73% 23 43.40% 29.11% 57.68% 2010 A 53 Page 42 Effectiveness of Care Itasca Medical Care Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR Page 43 Effectiveness of Care Itasca Medical Care Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase 31 21 67.74% 49.67% 85.81% 6 4 NA NA NA 2010 A Page 44 Effectiveness of Care Itasca Medical Care Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Itasca Medical Care Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days 1 NA NA NA 0 NA NA NA 2010 A 3 Page 46 Effectiveness of Care Itasca Medical Care Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 47 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 174 159 91.38% 86.92% 95.84% 21 19 NA NA NA 200 181 90.50% 86.19% 94.81% 17 13 NA NA NA 412 372 90.29% 87.31% 93.27% 2010 A Page 50 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care Itasca Medical Care Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 92 77 83.70% 75.60% 91.79% 0 0 NA NA NA 91 82 90.11% 83.43% 96.79% 23 18 NA NA NA 206 177 85.92% 80.93% 90.91% 2010 A Page 52 Access/Availability of Care Itasca Medical Care Medication Reconciliation Post Discharge Data Elements Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 53 Effectiveness of Care Itasca Medical Care Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents NR NR NR Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents NR NR NR NR NR NR Total NR NR NR Page 54 Effectiveness of Care Itasca Medical Care Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents Total 2010 A 37 10 27.03% 11.37% 42.69% 113 23 20.35% 12.49% 28.22% 1 0 NA NA NA 151 33 21.85% 14.93% 28.78% Page 55 Effectiveness of Care Itasca Medical Care Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Effectiveness of Care Itasca Medical Care Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 2010 A 401 At least 1 Prescription At least 2 Prescriptions 78 19.45% 15.45% 23.45% 15 3.74% 1.76% 5.72% Page 57 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 58 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 59 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 401 401 0 0 392 NA NA NA NA NA NA 97.76% 96.18% 99.33% 392 97.76% 96.18% 99.33% 2010 A Page 60 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care Itasca Medical Care Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 886 468 1 1355 794 420 1 89.62% 87.55% 91.68% 89.74% 86.89% 92.60% NA NA NA 1215 89.67% 88.01% 91.33% 2010 A Page 62 Access/Availability of Care Itasca Medical Care Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Page 63 Access/Availability of Care Itasca Medical Care Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 156 150 472 424 323 298 430 404 96.15% 92.82% 99.49% 89.83% 87.00% 92.66% 92.26% 89.19% 95.33% 93.95% 91.58% 96.32% 2010 A Page 64 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 0 15 15 0 0 4 0 4 0 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Page 67 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Itasca Medical Care Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 11 114 125 3 2 41 24 44 26 NA NA NA NA NA NA 35.96% 26.72% 45.21% 21.05% 13.13% 28.98% 35.20% 26.43% 43.97% 20.80% 13.28% 28.32% Page 69 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Timeliness of Prenatal Care Postpartum Care Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR NR NR NR NR NR NR Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Page 70 Access/Availability of Care Itasca Medical Care Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Timeliness of Prenatal Care Postpartum Care 2010 H 179 2010 H 179 72 88 40.22% 411 0% 179 72 49.16% 411 0% 179 88 40.22% 49.16% 0 0 0 0 179 72 95 0 0 179 88 32 93.30% 89.35% 97.24% 67.04% 59.87% 74.20% Page 71 Use of Services Itasca Medical Care Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 72 Use of Services Itasca Medical Care Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 8 8 5 7 11 10 86 5.93% 1.57% 10.28% 5.93% 1.57% 10.28% 3.70% 0.15% 7.26% 5.19% 1.07% 9.30% 8.15% 3.16% 13.13% 7.41% 2.62% 12.20% 63.70% 55.22% 72.19% 2010 A 135 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 73 Use of Services Itasca Medical Care Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Commercial Measurement Year Data Collection Methodology Data Last Refreshed: Oct 24, 2011 9:05 AM MHCP-MC 2010 A 400 Eligible Member Population Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 242 NR NR NR 60.50% 55.58% 65.42% Page 74 Use of Services Itasca Medical Care Adolescent Well-Care Visits Data Elements Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Measurement Year Data Collection Methodology Eligible Member Population MHCP-MC 2010 A 650 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 191 NR NR NR 29.38% 25.81% 32.96% Page 75 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits/ 1,000 Member Months NR NR Emergency Room Visits Visits NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR NR Page 76 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 77 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 0 1746 1923 1888 0 5557 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 0 1866 2065 1786 0 5717 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NA NA NA NA NA 1068.73 1073.84 945.97 1028.79 Emergency Room Visits Visits 0 0 0 0 0 94 110 95 0 299 Visits/ 1,000 Member Months NA NA NA NA NA 53.84 57.20 50.32 53.81 Page 78 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 79 Use of Services Itasca Medical Care Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 80 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:05 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 81 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 82 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:05 AM Member Months 0 0 0 0 0 1746 1923 1888 0 5557 Discharges 0 0 0 0 0 62 56 74 0 192 0 0 0 0 0 38 45 66 0 149 Discharges / 1,000 Member Months NA NA NA NA NA 35.51 29.12 39.19 34.55 NA NA NA NA NA 21.76 23.40 34.96 26.81 0 0 0 0 0 24 11 8 0 43 NA NA NA NA NA 13.75 5.72 4.24 0 0 0 0 0 NA NA NA HEDIS 2011 (Reporting Year 2010) 7.74 NA Days 0 0 0 0 0 230 222 402 0 854 0 0 0 0 0 110 156 341 0 607 Days / 1,000 Member Months NA NA NA NA NA 131.73 115.44 212.92 153.68 NA NA NA NA NA 63.00 81.12 180.61 109.23 0 0 0 0 0 120 66 61 0 247 NA NA NA NA NA 68.73 34.32 32.31 0 0 0 0 0 NA NA NA 44.45 NA Average Length of Stay NA NA NA NA NA 3.71 3.96 5.43 NA 4.45 NA NA NA NA NA 2.89 3.47 5.17 NA 4.07 NA NA NA NA NA 5.00 6.00 7.63 NA 5.74 NA NA NA NA NA Page 83 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:05 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services Itasca Medical Care Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 85 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 86 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 87 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 1531 0 1531 Female 0 0 0 0 0 4026 0 4026 Total 0 0 0 0 0 5557 0 5557 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 10 8 18 0 0 0 10 8 18 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 0 0 0 1531 0 1531 Female 0 0 0 0 0 4026 0 4026 Total 0 0 0 0 0 5557 0 5557 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 2 5 0 0 0 3 2 5 Female 0 0 0 0 0 4026 0 4026 Total 0 0 0 0 0 5557 0 5557 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 7.84% 2.38% 3.89% NA NA NA 7.84% 2.38% 3.89% Male 0 0 0 0 0 1531 0 1531 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 2.35% 0.60% 1.08% NA NA NA 2.35% 0.60% 1.08% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Member Months (Outpatient/ED) Male 0 0 0 0 0 1531 0 1531 Female 0 0 0 0 0 4026 0 4026 Total 0 0 0 0 0 5557 0 5557 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 6 15 0 0 0 9 6 15 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA 7.05% 1.79% 3.24% NA NA NA 7.05% 1.79% 3.24% Page 88 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services Itasca Medical Care Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 90 Use of Services Itasca Medical Care Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 91 Use of Services Itasca Medical Care Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Itasca Medical Care Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 1531 0 1531 Female 0 0 0 4026 0 4026 Total 0 0 0 5557 0 5557 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 11 26 37 0 0 0 11 26 37 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 1531 0 1531 Female 0 0 0 4026 0 4026 Total 0 0 0 5557 0 5557 Number 0 0 0 0 0 0 0 0 0 2 8 10 0 0 0 2 8 10 Female 0 0 0 4026 0 4026 Total 0 0 0 5557 0 5557 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA 8.62% 7.75% 7.99% NA NA NA 8.62% 7.75% 7.99% Male 0 0 0 1531 0 1531 Percent NA NA NA NA NA NA NA NA NA 1.57% 2.38% 2.16% NA NA NA 1.57% 2.38% 2.16% Number 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 1 1 Percent NA NA NA NA NA NA NA NA NA 0.00% 0.30% 0.22% NA NA NA 0.00% 0.30% 0.22% Member Months (Outpatient/ED) Male 0 0 0 1531 0 1531 Female 0 0 0 4026 0 4026 Total 0 0 0 5557 0 5557 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 10 21 31 0 0 0 10 21 31 Percent NA NA NA NA NA NA NA NA NA 7.84% 6.26% 6.69% NA NA NA 7.84% 6.26% 6.69% Page 93 Use of Services Itasca Medical Care Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services Itasca Medical Care Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Male Female NR NR Total NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 95 Health Plan Descriptive Information Itasca Medical Care Data Last Refreshed: Oct 24, 2011 9:05 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 96 Health Plan Descriptive Information Itasca Medical Care Data Last Refreshed: Oct 24, 2011 9:05 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 97 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:05 AM Commercial Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR Page 98 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:05 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 99 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:05 AM MSHO Member Months Female 0 0 0 0 0 0 <1 1-4 5-9 10-14 15-17 18-19 Male 0 0 0 0 0 0 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 0 0.00% 0 0 0 0 0 0.00% 0 0 0 0 0 0.00% 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 0 0.00% 219 439 297 239 192 145 0 0.00% 430 658 682 705 809 742 0 0.00% >=65 Subtotal >=65 Subtotal: % Age Unknown Total 1531 100.00% 0 4026 100.00% 0 5557 100.00% 1531 4026 HEDIS 2011 (Reporting Year 2010) Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 649 1097 979 944 1001 887 0 5557 Page 100 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:05 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 101 Health Plan Descriptive Information Itasca Medical Care Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:05 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 102
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