HealthPartners / Group Health Plan, Inc. General Info Disclaimers HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: 10/24/2011 Page 2 Effectiveness of Care Measures Code Code Effectiveness of Care Measures Prevention and Screening Medication Management Page ABA Adult BMI Assessment 3 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 26 MPM Annual Monitoring for Patients on Persistent Medications 48 27 MRP Medication Reconciliation Post Discharge 53 Potentially Harmful Drug-Disease Interactions in the Elderly 54 Use of High Risk Medications in the Elderly 56 28 DDE CIS Childhood Immunization Status 6 IMA Immunizations for Adolescents 10 BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 COL Colorectal Cancer Screening 14 30 AAP 31 CAP 29 DAE CHL Chlamydia Screening in Women 15 32 GSO Glaucoma Screening in Older Adults 17 33 PPC LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 ASM Use of Appropriate Medications for People with Asthma 24 Page IET Access / Availability of Care Measures Page Adult's Access to Preventive/Ambulatory Health Services 58 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 70 Use of Services Measures 0 Code Page 34 W15 Well Child Visits in the First 15 Months of Life 72 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 Ambulatory Care 76 36 AWC 37 AMB 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 IAD Identification of Alcohol and Other Drug Services 86 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 PBH Persistence of Beta Blocker Treatment After Heart Attack 30 41 31 41 BCR Board Certification 96 42 ENP Enrollment by Product Line (Age & Sex) 98 Cardiovascular Diabetes CDC Comprehensive Diabetes Care 0 Code Musculoskeletal ART OMW Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis 36 Osteoporosis Management in Women Who had a Fracture 37 Behavioral Health AMM Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 43 Health Plan Descriptive Information Measures Page DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2011 (Reporting Year 2010) Page 2 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Adult BMI Assessment Data Elements Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Medicare Advantage MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population 2010 H 258993 2010 H 6478 Numerator Events by Admin Data on Eligible Population (before exclusions) 71523 3819 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 27.62% 328 5.00% 345 93 26.96% NR NR 58.95% 411 5.00% 432 246 56.94% Number of Records Excluded Because of Valid Data Errors 0 0 Number of administrative data records excluded 0 0 Number of medical record data records excluded 0 0 Number of employee/dependent medical records excluded 0 0 0 328 87 182 82.01% 77.70% 86.32% 0 411 230 115 83.94% 80.27% 87.61% Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 3 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Counseling for Nutrition BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Ages 3-11 Ages 12-17 Total 2010 H General Measure Data Ages 3-11 Ages 12-17 Total 2010 H Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2010 H 47683 32666 80349 47683 32666 80349 47683 32666 80349 9517 19.96% 7062 21.62% 16579 20.63% 269 0.56% 288 0.88% 557 0.69% 3 0.01% 1 0.00% 4 0.00% 0 0.00% 0 0.00% 0 0.00% 411 5.00% 411 5.00% 432 411 5.00% 432 39 9.03% 33 7.64% 72 16.67% 432 0 0.00% 3 0.69% 3 0.69% 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 240 171 411 240 171 411 240 171 411 35 113 61.67% 55.31% 68.03% 31 65 56.14% 48.41% 63.87% 66 178 59.37% 54.50% 64.24% 0 138 57.50% 51.04% 63.96% 2 80 47.95% 40.17% 55.73% 2 218 53.53% 48.58% 58.47% 0 136 56.67% 50.19% 63.14% 0 101 59.06% 51.40% 66.73% 0 237 57.66% 52.77% 62.56% Page 4 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2010 H General Measure Data Ages 3-11 Ages 12-17 Total 2010 H Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2010 H 6769 3498 10267 6769 3498 10267 6769 3498 10267 3419 50.51% 1733 49.54% 5152 50.18% 64 0.95% 87 2.49% 151 1.47% 2 0.03% 3 0.09% 5 0.05% 0 0.00% 0 0.00% 0 0.00% 376 5.00% 376 5.00% 395 376 5.00% 395 143 36.20% 66 16.71% 209 52.91% 395 2 0.51% 0 0.00% 2 0.51% 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 2 2 2 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 2 2 2 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 251 125 376 251 125 376 251 125 376 136 60 78.09% 72.77% 83.40% 65 23 70.40% 62.00% 78.80% 201 83 75.53% 71.05% 80.01% 2 171 68.92% 63.00% 74.85% 0 71 56.80% 47.72% 65.88% 2 242 64.89% 59.94% 69.85% 0 156 62.15% 55.95% 68.35% 0 77 61.60% 52.67% 70.53% 0 233 61.97% 56.93% 67.01% Page 5 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) HiB Hepatitis B VZV Influenza 4827 81.74% 5197 88.01% 5275 89.33% 5214 88.30% 4842 82.00% 5195 87.98% 4846 82.07% 1956 33.12% 4419 74.83% 4216 71.40% 360 83.33% 388 89.81% 387 89.58% 386 89.35% 366 84.72% 385 89.12% 363 84.03% 133 30.79% 326 75.46% 309 71.53% 346 371 371 368 349 368 348 130 311 299 23 89.78% 86.73% 92.83% 22 95.62% 93.52% 97.72% 11 92.94% 90.35% 95.54% 25 95.62% 93.52% 97.72% 38 94.16% 91.77% 96.55% 10 91.97% 89.22% 94.72% 20 89.54% 86.46% 92.62% 6 33.09% 28.42% 37.76% 21 80.78% 76.85% 84.71% 14 76.16% 71.91% 80.40% 432 0 Numerator Events by administrative Data MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator IPV 2010 H 5905 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 411 Page 6 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 4827 81.74% 4110 69.60% 4000 67.74% 1616 27.37% 3505 59.36% 3256 55.14% 1479 25.05% 1376 23.30% 2943 49.84% 1281 21.69% 360 83.33% 308 71.30% 299 69.21% 112 25.93% 263 60.88% 241 55.79% 101 23.38% 97 22.45% 215 49.77% 87 20.14% 346 297 288 109 252 233 98 95 207 85 23 89.78% 86.73% 92.83% 49 84.18% 80.54% 87.83% 47 81.51% 77.63% 85.38% 19 31.14% 26.54% 35.74% 45 72.26% 67.81% 76.71% 42 66.91% 62.24% 71.58% 20 28.71% 24.21% 33.21% 19 27.74% 23.29% 32.19% 41 60.34% 55.49% 65.19% 20 25.55% 21.21% 29.89% 432 0 Numerator Events by administrative Data Combo 3 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2010 H 5905 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 411 Page 7 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) HiB Hepatitis B VZV Influenza 863 81.19% 960 90.31% 950 89.37% 924 86.92% 954 89.75% 965 90.78% 865 81.37% 467 43.93% 722 67.92% 682 64.16% 354 81.94% 390 90.28% 388 89.81% 381 88.19% 391 90.51% 397 91.90% 357 82.64% 200 46.30% 297 68.75% 287 66.44% 338 22 87.59% 84.28% 90.90% 371 18 94.65% 92.35% 96.94% 370 12 92.94% 90.35% 95.54% 364 22 93.92% 91.48% 96.35% 372 21 95.62% 93.52% 97.72% 379 2 92.70% 90.06% 95.34% 341 14 86.37% 82.94% 89.81% 187 11 48.18% 43.22% 53.13% 285 13 72.51% 68.07% 76.94% 271 7 67.64% 63.00% 72.28% 432 0 Numerator Events by administrative Data MMR 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator IPV 2010 H 1063 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 411 Page 8 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 1 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 863 81.19% 781 73.47% 762 71.68% 415 39.04% 621 58.42% 584 54.94% 361 33.96% 342 32.17% 496 46.66% 307 28.88% 354 81.94% 323 74.77% 315 72.92% 178 41.20% 262 60.65% 246 56.94% 155 35.88% 143 33.10% 212 49.07% 128 29.63% 338 22 87.59% 84.28% 90.90% 308 34 83.21% 79.48% 86.95% 301 30 80.54% 76.59% 84.48% 167 19 45.26% 40.32% 50.19% 251 23 66.67% 61.99% 71.35% 234 19 61.56% 56.73% 66.38% 146 15 39.17% 34.33% 44.01% 134 11 35.28% 30.54% 40.02% 202 17 53.28% 48.34% 58.23% 120 10 31.63% 27.01% 36.25% 432 0 Numerator Events by administrative Data Combo 3 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2010 H 1063 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 411 Page 9 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements General Measure Data Meningococcal Tdap Combo 1 3892 5928 3810 57.84% 88.10% 56.62% 261 61.27% 379 88.97% 253 59.39% 247 4 361 16 240 10 61.98% 93.09% 61.73% Lower 95% Confidence Interval 57.12% 90.49% 56.87% Upper 95% Confidence Interval 66.83% 95.68% 66.59% Measurement Year 2010 Data Collection Methodology H Eligible Member Population 6729 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 405 5.00% 426 Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate HEDIS 2011 (Reporting Year 2010) 0 405 Page 10 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data 2010 Measurement Year H Data Collection Methodology 710 Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2011 (Reporting Year 2010) Tdap Combo 1 434 600 417 61.13% 84.51% 58.73% 263 60.88% 368 85.19% 255 59.03% 253 7 63.26% 58.48% 68.04% 352 14 89.05% 85.91% 92.19% 246 8 61.80% 56.98% 66.62% 411 5.00% 432 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Meningococcal 0 411 Page 11 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial 2010 A 93349 71286 76.37% 76.09% 76.64% Medicare Advantage NR NR NR MSHO 2010 A 188 131 69.68% 62.84% 76.52% SNBC MHCP-MC NR NR NR 2010 A 1628 1077 66.15% 63.83% 68.48% Page 12 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial MHCP-MC 2010 A 99911 2010 H 7198 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate 5487 NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 76.23% 240 10.00% 264 206 78.03% 0 0 10 0 80.12% 10 240 196 9 85.42% 79.87% 80.36% 80.74% 90.09% 80045 Page 13 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Colorectal Cancer Screening Data Last Refreshed: Oct 24, 2011 8:58 AM Data Elements Measurement Year Data collection methodology (administrative or hybrid) Eligible population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Commercial Medicare Advantage MSHO 2010 H 109912 2010 H 959 64318 455 58.52% 360 0.05 378 212 56.08% 0 0 1 0 1 360 201 50 69.72% 64.84% 74.61% NR NR NR NR NR 47.45% 411 5.00% 432 210 48.61% 0 0 4 0 4 411 205 31 57.42% 52.52% 62.32% SNBC NR NR NR NR NR Page 14 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 Ages 21-24 Total 8243 3929 47.66% 46.58% 48.75% 7256 4103 56.55% 55.40% 57.69% 15499 8032 51.82% 51.03% 52.61% 2010 A Page 15 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 Ages 21-24 Total 971 682 70.24% 67.31% 73.16% 888 641 72.18% 69.18% 75.19% 1859 1323 71.17% 69.08% 73.25% 2010 A Page 16 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage NR NR NR MSHO 2010 A 2023 1597 78.94% 77.14% 80.74% Page 17 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 24, 2011 8:58 AM Lead Screening in Children Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial MHCP-MC 2010 A 5905 2009 H 934 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate 893 NR 95.61% NR 411 5.00% 432 419 96.99% Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 0 411 399 0 3966 Reported Rate 67.16% 97.08% Lower 95% Confidence Interval 65.96% 95.33% Upper 95% Confidence Interval 68.37% 98.83% HEDIS 2011 (Reporting Year 2010) Page 18 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 24, 2011 8:58 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening NR NR NR NR NR NR NR NR Reported Rate NR NR NR NR Lower 95% Confidence Interval NR NR NR NR Upper 95% Confidence Interval NR NR NR NR Advance Care Planning Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Data Elements General Measure Data Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2011 (Reporting Year 2010) Page 19 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 20 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator 38 67.86% 54.73% 80.98% 50 89.29% 80.29% 98.28% 2010 A 56 Page 21 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 22 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Medicare Advantage NR NR NR Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO SNBC 2010 A 45 18 40.00% 24.58% 55.42% NR NR NR Page 23 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 Ages 12-50 Total 735 716 97.41% 96.20% 98.63% 2923 2724 93.19% 92.26% 94.12% 3658 3440 94.04% 93.26% 94.82% 2010 A ` Page 24 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 Ages 12-50 Total 155 146 94.19% 90.19% 98.20% 301 268 89.04% 85.34% 92.73% 456 414 90.79% 88.03% 93.55% 2010 A Page 25 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 3439 1084 87.55% 27.60% 388 129 89.81% 29.86% 369 12 121 181 92.70% 90.06% 95.34% 73.48% 69.09% 77.87% 2009 H 3928 411 5.00% 432 0 0 0 411 Page 26 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 61 30 83.56% 41.10% 61 30 83.56% 41.10% 61 4 30 16 89.04% 81.19% 96.89% 63.01% 51.25% 74.77% 2009 H 73 73 0.00% 73 0 0 0 73 Page 28 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Controlling High Blood Pressure Data Elements Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Medicare Advantage MSHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2010 H 33326 2010 H 860 2010 H 1133 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 296 5.00% 311 0 0.00% NR NR 0.00% 305 5.00% 321 0 0.00% NR NR 0.00% 342 5.00% 360 0 0.00% Records Excluded because of Valid Data Errors 0 0 0 Number of records excluded because of false positive diagnoses 0 0 0 Number of administrative data records excluded 6 7 8 Number of medical record data records excluded 0 0 0 Number of employee/dependent medical records excluded 0 0 0 6 296 0 237 80.07% 75.35% 84.79% 7 305 0 235 77.05% 72.17% 81.93% 8 342 0 255 74.56% 69.80% 79.32% Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR Page 29 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Persistence of Beta Blocker Treatment After Heart Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Commercial Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage MSHO SNBC MHCP-MC 2010 A 237 2010 A 9 2010 A 14 201 8 11 84.81% 80.03% 89.59% NR NR NR NA NA NA NR NR NR NA NA NA Page 30 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) 2010 H 18388 2010 H 18388 2010 H 14774 17058 92.77% 548 10% 603 556 92.21% 13959 75.91% 548 10% 603 445 73.80% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 18388 2009 H 19515 2010 H 18388 2010 H 18388 2009 H 19515 2009 H 19515 1862 12.60% 548 10% 603 61 10.12% 3800 20.67% 548 10% 603 133 22.06% 10921 55.96% 548 10% 603 342 56.72% 16037 87.21% 548 10% 603 509 84.41% 3300 17.95% 548 10% 603 123 20.40% 16312 83.59% 548 10% 603 503 83.42% 5361 27.47% 548 10% 603 158 26.20% 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 1 1 0 1 12 1 1 12 12 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 1 548 121 262 69.89% 65.96% 73.82% 12 548 312 82 71.90% 68.04% 75.75% 1 548 469 19 89.05% 86.35% 91.76% 1 548 114 206 58.39% 54.18% 62.61% 12 548 465 20 88.50% 85.74% 91.27% 12 548 136 298 79.20% 75.71% 82.69% Number of Administrative required exclusions Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR 137 Number of Hybrid required exclusions Additional Records Added from the Oversample List Blood Pressure <130/80 mm Hg 25 1 548 507 11 94.53% 92.53% 96.52% 1 548 101 7 19.71% 16.29% 23.13% 0 441 59 150 47.39% 42.62% 52.17% NR NR NR Page 31 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 32 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2010 H 460 2010 H 460 436 94.78% 398 10% 438 415 94.75% 256 55.65% 398 10% 438 241 55.02% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 460 2010 H 460 2010 H 460 2010 H 460 2010 H 460 2010 H 460 2010 H 460 180 39.13% 398 10% 438 173 39.50% 351 76.30% 398 10% 438 334 76.26% 394 85.65% 398 10% 438 375 85.62% 154 33.48% 398 10% 438 147 33.56% 399 86.74% 398 10% 438 382 87.21% 204 44.35% 398 10% 438 197 44.98% 186 40.43% 398 10% 438 179 40.87% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 1 1 1 1 1 1 1 1 1 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 1 398 378 3 95.73% 93.62% 97.84% 1 398 59 1 15.08% 11.43% 18.72% 1 398 157 143 75.38% 71.02% 79.74% 1 398 288 25 78.64% 74.49% 82.80% 1 398 343 4 87.19% 83.78% 90.60% 1 398 137 111 62.31% 57.42% 67.20% 1 398 345 12 89.70% 86.59% 92.81% 1 398 176 138 78.89% 74.76% 83.03% 1 398 122 147 67.59% 62.86% 72.31% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 33 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 34 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 916 2010 H 916 2010 H 816 2010 H 916 2010 H 916 2010 H 916 2010 H 916 2010 H 916 2010 H 916 2010 H 916 853 93.12% 548 10% 603 562 93.20% 506 55.24% 548 10% 603 325 53.90% 191 23.41% 548 10% 603 122 20.23% 326 35.59% 548 10% 603 220 36.48% 578 63.10% 548 10% 603 379 62.85% 779 85.04% 548 10% 603 512 84.91% 277 30.24% 548 10% 603 191 31.67% 775 84.61% 548 10% 603 508 84.25% 472 51.53% 548 10% 603 315 52.24% 385 42.03% 548 10% 603 258 42.79% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8 8 0 8 8 8 8 8 8 8 0 0 0 0 0 0 0 0 0 0 8 548 205 137 62.41% 58.26% 66.56% 8 548 334 62 72.26% 68.42% 76.10% 8 548 470 12 87.96% 85.14% 90.77% 8 548 178 116 53.65% 49.38% 57.92% 8 548 468 26 90.15% 87.56% 92.73% 8 548 283 159 80.66% 77.26% 84.06% 8 548 211 154 66.61% 62.57% 70.65% Number of Administrative required exclusions Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Blood Pressure <130/80 mm Hg 69 Number of Hybrid required exclusions Additional Records Added from the Oversample List Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg 25 8 548 516 9 95.80% 94.03% 97.57% 8 548 114 5 21.72% 18.17% 25.26% 0 509 119 90 41.06% 36.69% 45.43% Page 35 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage NR NR NR Page 36 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Medicare Advantage NR NR NR Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO 2010 A 88 11 12.50% 5.02% 19.98% Page 37 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 2827 75.93% 74.55% 77.32% 2242 60.22% 58.63% 61.81% 2010 A 3723 Page 38 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 39 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 25 78.13% 62.24% 94.01% 21 65.63% 47.61% 83.64% 2010 A 32 Page 40 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 41 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 200 46.30% 41.48% 51.11% 129 29.86% 25.43% 34.29% 2010 A 432 Page 42 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase 869 353 40.62% 37.30% 43.94% 276 135 48.91% 42.83% 54.99% 2010 A Page 43 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase 159 76 47.80% 39.72% 55.88% 37 23 62.16% 45.18% 79.14% 2010 A Page 44 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days 4 NA NA NA 3 NA NA NA 2010 A 5 Page 46 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 47 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 24420 20574 84.25% 83.79% 84.71% 316 267 84.49% 80.34% 88.64% 20802 17649 84.84% 84.35% 85.33% 1179 844 71.59% 68.97% 74.20% 46717 39334 84.20% 83.86% 84.53% 2010 A Page 48 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 905 863 95.36% 93.93% 96.78% 65 63 96.92% 91.96% 100.00% 897 862 96.10% 94.78% 97.42% 154 136 88.31% 82.91% 93.71% 2021 1924 95.20% 94.24% 96.16% 2010 A Page 50 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 747 666 89.16% 86.86% 91.45% 12 9 NA NA NA 668 583 87.28% 84.67% 89.88% 84 62 73.81% 63.81% 83.81% 1511 1320 87.36% 85.65% 89.07% 2010 A Page 52 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Medication Reconciliation Post Discharge Data Elements Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 53 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents NR NR NR Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents NR NR NR NR NR NR Total NR NR NR Page 54 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents Total 2010 A 166 39 23.49% 16.74% 30.24% 591 155 26.23% 22.60% 29.86% 54 5 9.26% 0.60% 17.92% 811 199 24.54% 21.51% 27.56% Page 55 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 2010 A 2458 At least 1 Prescription At least 2 Prescriptions 453 18.43% 16.88% 19.98% 76 3.09% 2.39% 3.80% Page 57 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 87807 116991 8067 212865 84413 113810 7939 96.13% 96.01% 96.26% 97.28% 97.19% 97.37% 98.41% 98.13% 98.69% 206162 96.85% 96.78% 96.93% 2010 A Page 58 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 59 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 2460 2460 0 0 2413 NA NA NA NA NA NA 98.09% 97.53% 98.65% 2413 98.09% 97.53% 98.65% 2010 A Page 60 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 8962 3703 23 12688 7922 3379 23 88.40% 87.73% 89.06% 91.25% 90.33% 92.17% NA NA NA 11324 89.25% 88.71% 89.79% 2010 A Page 62 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 6041 5993 30763 28608 28428 26276 50850 47003 99.21% 98.97% 99.44% 92.99% 92.71% 93.28% 92.43% 92.12% 92.74% 92.43% 92.20% 92.67% 2010 A Page 63 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 1670 1649 4926 4536 2848 2601 3848 3525 98.74% 98.18% 99.31% 92.08% 91.32% 92.85% 91.33% 90.28% 92.38% 91.61% 90.72% 92.50% 2010 A Page 64 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 431 4527 4958 161 76 1644 713 1805 789 37.35% 32.67% 42.04% 17.63% 13.92% 21.35% 36.32% 34.90% 37.73% 15.75% 14.68% 16.82% 36.41% 35.06% 37.76% 15.91% 14.89% 16.94% Page 65 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 0 37 37 0 0 18 1 18 1 NA NA NA NA NA NA 48.65% 31.19% 66.11% 2.70% 0.00% 9.28% 48.65% 31.19% 66.11% 2.70% 0.00% 9.28% Page 67 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 114 1279 1393 29 21 468 212 497 233 25.44% 17.01% 33.87% 18.42% 10.87% 25.98% 36.59% 33.91% 39.27% 16.58% 14.50% 18.65% 35.68% 33.13% 38.23% 16.73% 14.73% 18.72% Page 69 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2010 H 6251 2010 H 6251 Number of numerator events by administrative data in eligible population (before exclusions) 5036 3946 80.56% 229 5% 241 188 63.13% 229 5% 241 149 78.01% 61.83% 0 0 0 0 229 115 98 0 0 229 115 79 93.01% 89.49% 96.53% 84.72% 79.84% 89.60% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Page 70 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2010 H 2015 2010 H 2015 Number of numerator events by administrative data in eligible population (before exclusions) 1448 1100 71.86% 366 5% 385 275 54.59% 366 5% 385 203 71.43% 52.73% 1 1 0 1 366 145 181 0 1 366 145 105 89.07% 85.74% 92.40% 68.31% 63.40% 73.21% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Page 71 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 25 32 54 80 224 647 4110 0.48% 0.28% 0.68% 0.62% 0.40% 0.84% 1.04% 0.76% 1.33% 1.55% 1.20% 1.89% 4.33% 3.77% 4.90% 12.51% 11.60% 13.42% 79.47% 78.36% 80.58% 2010 A 5172 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 72 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 0 HEDIS 2011 (Reporting Year 2010) 2 visits 3 visits 4 visits 5 visits 6 or more visits 15 1.08% 25 1.79% 45 3.23% 84 6.03% 143 10.26% 234 16.79% 848 60.83% 8 1.85% 10 2.31% 12 2.78% 25 5.79% 45 10.42% 59 13.66% 273 63.19% 0 4 0.97% 0.00% 2.04% 0 7 1.70% 0.33% 3.08% 0 5 1.22% 0.04% 2.40% 0 13 3.16% 1.35% 4.98% 0 29 7.06% 4.46% 9.65% 0 54 13.14% 9.75% 16.53% 265 34 72.75% 68.32% 77.18% 411 5.00% 432 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit 2009 H 1394 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 411 Page 73 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial MHCP-MC 2010 A 25119 2009 H 3463 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 2662 NR 76.87% 411 5.00% 432 328 NR 75.93% 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 8:58 AM 0 18052 71.87% 71.31% 72.42% 0 411 311 22 81.02% 77.11% 84.93% Page 74 Use of Services HealthPartners / Group Health Plan, Inc. Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial MHCP-MC 2010 A 69598 2009 H 6066 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 2522 NR 41.58% 411 5.00% 432 182 NR 42.13% 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 0 24910 35.79% 35.43% 36.15% 0 411 175 53 55.47% 50.55% 60.40% Page 75 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 77345 764145 936497 2137392 2083982 96749 18995 6397 0 6121502 Outpatient Visits (Excludes MH/CD) Age Visits 68493 231120 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 213247 569159 784512 62010 20389 6789 0 1955719 <1 1-9 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months 885.55 302.46 227.71 266.29 376.45 640.94 1073.39 1061.28 319.48 Emergency Room Visits Visits 2148 11493 11035 25898 22142 1611 667 291 0 75285 Visits/ 1,000 Member Months 27.77 15.04 11.78 12.12 10.62 16.65 35.11 45.49 12.30 Page 76 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 77 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 1 14414 11431 8190 0 34036 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 1 11562 9835 7331 0 28729 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NA NA NA NA 1000.00 802.14 860.38 895.12 844.08 Emergency Room Visits Visits 0 0 0 0 0 472 384 204 0 1060 Visits/ 1,000 Member Months NA NA NA NA 0.00 32.75 33.59 24.91 31.14 Page 78 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 79 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 34435 189397 148888 233357 76943 281 54 12 0 683367 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 24486 54073 34865 95379 39285 525 499 283 0 249395 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months 711.08 285.50 234.17 408.73 510.57 1868.33 9240.74 23583.33 364.95 Emergency Room Visits Visits 2867 7966 4335 13539 2637 13 17 10 0 31384 Visits/ 1,000 Member Months 83.26 42.06 29.12 58.02 34.27 46.26 314.81 833.33 45.93 Page 80 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 8:58 AM Member Months 77345 764145 936497 2137392 2083982 96749 18995 6397 0 6121502 Discharges Discharges / 1,000 Member Months 635 1057 1277 11895 13211 1507 559 232 0 30373 8.21 1.38 1.36 5.57 6.34 15.58 29.43 36.27 544 798 622 2197 5934 755 347 173 0 11370 7.03 1.04 0.66 1.03 2.85 7.80 18.27 27.04 91 259 474 2644 7249 751 212 59 0 11739 1.18 0.34 0.51 1.24 3.48 7.76 11.16 9.22 181 7053 15 0 7249 0.19 3.30 0.01 HEDIS 2011 (Reporting Year 2010) 4.96 1.86 1.92 1.41 Days Days / 1,000 Member Months 3982 3320 3853 33051 47306 5721 2290 969 0 100492 51.48 4.34 4.11 15.46 22.70 59.13 120.56 151.48 3037 2390 1790 7021 21291 2882 1178 657 0 40246 39.27 3.13 1.91 3.28 10.22 29.79 62.02 102.70 945 930 1633 7457 25901 2836 1112 312 0 41126 12.22 1.22 1.74 3.49 12.43 29.31 58.54 48.77 430 18571 49 0 19050 0.46 8.69 0.02 16.42 6.57 6.72 3.69 Average Length of Stay 6.27 3.14 3.02 2.78 3.58 3.80 4.10 4.18 NA 3.31 5.58 2.99 2.88 3.20 3.59 3.82 3.39 3.80 NA 3.54 10.38 3.59 3.45 2.82 3.57 3.78 5.25 5.29 NA 3.50 2.38 2.63 3.27 NA 2.63 Page 81 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 82 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 8:58 AM Member Months 0 0 0 0 1 14414 11431 8190 0 34036 Discharges 0 0 0 0 0 439 475 290 0 1204 Discharges / 1,000 Member Months NA NA NA NA 0.00 30.46 41.55 35.41 35.37 0 0 0 0 0 330 385 250 0 965 NA NA NA NA 0.00 22.89 33.68 30.53 0 0 0 0 0 108 90 40 0 238 NA NA NA NA 0.00 7.49 7.87 4.88 0 0 0 0 0 NA NA 0.00 HEDIS 2011 (Reporting Year 2010) 28.35 6.99 0.00 Days 0 0 0 0 0 2230 2242 1284 0 5756 Days / 1,000 Member Months NA NA NA NA 0.00 154.71 196.13 156.78 169.12 0 0 0 0 0 1475 1693 1006 0 4174 NA NA NA NA 0.00 102.33 148.11 122.83 0 0 0 0 0 754 549 278 0 1581 NA NA NA NA 0.00 52.31 48.03 33.94 0 0 0 0 0 122.63 46.45 NA NA 0.00 0.00 Average Length of Stay NA NA NA NA NA 5.08 4.72 4.43 NA 4.78 NA NA NA NA NA 4.47 4.40 4.02 NA 4.33 NA NA NA NA NA 6.98 6.10 6.95 NA 6.64 NA NA NA NA NA Page 83 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 8:58 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 34435 1-9 189397 10-19 148888 20-44 233357 45-64 76943 65-74 281 75-84 54 85+ 12 Unknown 0 Total 683367 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 323 326 490 3549 874 17 26 15 0 5620 9.38 1.72 3.29 15.21 11.36 60.50 481.48 1250.00 278 276 148 653 520 13 22 13 0 1923 8.07 1.46 0.99 2.80 6.76 46.26 407.41 1083.33 45 50 70 462 353 4 4 2 0 990 1.31 0.26 0.47 1.98 4.59 14.23 74.07 166.67 272 2434 1 0 2707 1.83 10.43 0.01 HEDIS 2011 (Reporting Year 2010) 8.22 2.81 1.45 5.90 Days Days / 1,000 Member Months 2005 888 1301 9259 3521 69 90 79 0 17212 58.23 4.69 8.74 39.68 45.76 245.55 1666.67 6583.33 1659 669 371 1821 1967 50 72 74 0 6683 48.18 3.53 2.49 7.80 25.56 177.94 1333.33 6166.67 346 219 250 1253 1552 19 18 5 0 3662 10.05 1.16 1.68 5.37 20.17 67.62 333.33 416.67 680 6185 2 0 6867 4.57 26.50 0.03 25.19 9.78 5.36 14.95 Average Length of Stay 6.21 2.72 2.66 2.61 4.03 4.06 3.46 5.27 NA 3.06 5.97 2.42 2.51 2.79 3.78 3.85 3.27 5.69 NA 3.48 7.69 4.38 3.57 2.71 4.40 4.75 4.50 2.50 NA 3.70 2.50 2.54 2.00 NA 2.54 Page 85 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 570224 245151 268365 358292 1423802 64158 0 2929992 Female 539795 233849 282315 452789 1624779 57983 0 3191510 Total 1110019 479000 550680 811081 3048581 122141 0 6121502 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 13 15 28 521 288 809 927 541 1468 681 473 1154 2703 1807 4510 124 48 172 0 0 0 4969 3172 8141 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 570224 245151 268365 358292 1423802 64158 0 2929992 Female 539795 233849 282315 452789 1624779 57983 0 3191510 Total 1110019 479000 550680 811081 3048581 122141 0 6121502 Inpatient Percent 0.03% 0.03% 0.03% 2.55% 1.48% 2.03% 4.15% 2.30% 3.20% 2.28% 1.25% 1.71% 2.28% 1.33% 1.78% 2.32% 0.99% 1.69% NA NA NA 2.04% 1.19% 1.60% Number 8 9 17 91 66 157 158 121 279 123 89 212 685 503 1188 63 21 84 0 0 0 1128 809 1937 Percent 0.02% 0.02% 0.02% 0.45% 0.34% 0.39% 0.71% 0.51% 0.61% 0.41% 0.24% 0.31% 0.58% 0.37% 0.47% 1.18% 0.43% 0.83% NA NA NA 0.46% 0.30% 0.38% Male 570224 245151 268365 358292 1423802 64158 0 2929992 Female 539795 233849 282315 452789 1624779 57983 0 3191510 Total 1110019 479000 550680 811081 3048581 122141 0 6121502 Member Months (Outpatient/ED) Male 570224 245151 268365 358292 1423802 64158 0 2929992 Female 539795 233849 282315 452789 1624779 57983 0 3191510 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 25 10 35 33 18 51 11 9 20 36 43 79 0 0 0 0 0 0 105 80 185 Number 7 6 13 481 252 733 848 479 1327 615 432 1047 2291 1510 3801 78 31 109 0 0 0 4320 2710 7030 Percent 0.00% 0.00% 0.00% 0.12% 0.05% 0.09% 0.15% 0.08% 0.11% 0.04% 0.02% 0.03% 0.03% 0.03% 0.03% 0.00% 0.00% 0.00% NA NA NA 0.04% 0.03% 0.04% Total 1110019 479000 550680 811081 3048581 122141 0 6121502 Percent 0.01% 0.01% 0.01% 2.35% 1.29% 1.84% 3.79% 2.04% 2.89% 2.06% 1.14% 1.55% 1.93% 1.12% 1.50% 1.46% 0.64% 1.07% NA NA NA 1.77% 1.02% 1.38% Page 86 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 87 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 0 10012 0 10012 Female 0 0 0 0 1 24023 0 24024 Total 0 0 0 0 1 34035 0 34036 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 72 47 119 0 0 0 72 47 119 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 0 0 0 10012 0 10012 Female 0 0 0 0 1 24023 0 24024 Total 0 0 0 0 1 34035 0 34036 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 44 32 76 0 0 0 44 32 76 Female 0 0 0 0 1 24023 0 24024 Total 0 0 0 0 1 34035 0 34036 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 8.63% 2.35% 4.20% NA NA NA 8.63% 2.35% 4.20% Male 0 0 0 0 0 10012 0 10012 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 5.27% 1.60% 2.68% NA NA NA 5.27% 1.60% 2.68% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Member Months (Outpatient/ED) Male 0 0 0 0 0 10012 0 10012 Female 0 0 0 0 1 24023 0 24024 Total 0 0 0 0 1 34035 0 34036 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 37 20 57 0 0 0 37 20 57 Percent NA NA NA NA NA NA NA NA NA NA NA NA NA 0.00% 0.00% 4.43% 1.00% 2.01% NA NA NA 4.43% 1.00% 2.01% Page 88 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 138379 36773 29613 35445 64699 173 0 305082 Female 134122 37289 54364 71479 80857 174 0 378285 Total 272501 74062 83977 106924 145556 347 0 683367 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 10 6 16 177 100 277 396 349 745 715 718 1433 1339 849 2188 1 1 2 0 0 0 2638 2023 4661 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 138379 36773 29613 35445 64699 173 0 305082 Female 134122 37289 54364 71479 80857 174 0 378285 Total 272501 74062 83977 106924 145556 347 0 683367 Inpatient Percent 0.09% 0.05% 0.07% 5.78% 3.22% 4.49% 16.05% 7.70% 10.65% 24.21% 12.05% 16.08% 24.84% 12.60% 18.04% 6.94% 6.90% 6.92% NA NA NA 10.38% 6.42% 8.18% Number 4 3 7 23 22 45 73 107 180 141 170 311 305 198 503 1 1 2 0 0 0 547 501 1048 Percent 0.03% 0.03% 0.03% 0.75% 0.71% 0.73% 2.96% 2.36% 2.57% 4.77% 2.85% 3.49% 5.66% 2.94% 4.15% 6.94% 6.90% 6.92% NA NA NA 2.15% 1.59% 1.84% Male 138379 36773 29613 35445 64699 173 0 305082 Female 134122 37289 54364 71479 80857 174 0 378285 Total 272501 74062 83977 106924 145556 347 0 683367 Member Months (Outpatient/ED) Male 138379 36773 29613 35445 64699 173 0 305082 Female 134122 37289 54364 71479 80857 174 0 378285 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 1 0 1 9 11 20 4 1 5 4 12 16 17 12 29 0 0 0 0 0 0 35 36 71 Number 8 3 11 171 87 258 372 281 653 664 646 1310 1222 787 2009 0 0 0 0 0 0 2437 1804 4241 Percent 0.01% 0.00% 0.00% 0.29% 0.35% 0.32% 0.16% 0.02% 0.07% 0.14% 0.20% 0.18% 0.32% 0.18% 0.24% 0.00% 0.00% 0.00% NA NA NA 0.14% 0.11% 0.12% Total 272501 74062 83977 106924 145556 347 0 683367 Percent 0.07% 0.03% 0.05% 5.58% 2.80% 4.18% 15.07% 6.20% 9.33% 22.48% 10.85% 14.70% 22.66% 11.68% 16.56% 0.00% 0.00% 0.00% NA NA NA 9.59% 5.72% 7.45% Page 90 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 570224 245151 2050459 64158 0 2929992 Female 539795 233849 2359883 57983 0 3191510 Total 1110019 479000 4410342 122141 0 6121502 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 3164 1877 5041 2655 2755 5410 12445 23224 35669 257 325 582 0 0 0 18521 28181 46702 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 570224 245151 2050459 64158 0 2929992 Female 539795 233849 2359883 57983 0 3191510 Total 1110019 479000 4410342 122141 0 6121502 Number 33 26 59 164 199 363 398 543 941 17 18 35 0 0 0 612 786 1398 Female 539795 233849 2359883 57983 0 3191510 Total 1110019 479000 4410342 122141 0 6121502 Intensive Outpatient/Partial Hospitalization Inpatient Percent 6.66% 4.17% 5.45% 13.00% 14.14% 13.55% 7.28% 11.81% 9.71% 4.81% 6.73% 5.72% NA NA NA 7.59% 10.60% 9.16% Male 570224 245151 2050459 64158 0 2929992 Percent 0.07% 0.06% 0.06% 0.80% 1.02% 0.91% 0.23% 0.28% 0.26% 0.32% 0.37% 0.34% NA NA NA 0.25% 0.30% 0.27% Number 170 100 270 208 267 475 398 827 1225 5 9 14 0 0 0 781 1203 1984 Percent 0.36% 0.22% 0.29% 1.02% 1.37% 1.19% 0.23% 0.42% 0.33% 0.09% 0.19% 0.14% NA NA NA 0.32% 0.45% 0.39% Member Months (Outpatient/ED) Male 570224 245151 2050459 64158 0 2929992 Female 539795 233849 2359883 57983 0 3191510 Total 1110019 479000 4410342 122141 0 6121502 Outpatient/ED Number 3108 1828 4936 2582 2664 5246 12207 22846 35053 243 311 554 0 0 0 18140 27649 45789 Percent 6.54% 4.06% 5.34% 12.64% 13.67% 13.14% 7.14% 11.62% 9.54% 4.55% 6.44% 5.44% NA NA NA 7.43% 10.40% 8.98% Page 91 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 0 10012 0 10012 Female 0 0 1 24023 0 24024 Total 0 0 1 34035 0 34036 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 117 282 399 0 0 0 117 282 399 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 10012 0 10012 Female 0 0 1 24023 0 24024 Total 0 0 1 34035 0 34036 Number 0 0 0 0 0 0 0 0 0 32 91 123 0 0 0 32 91 123 Female 0 0 1 24023 0 24024 Total 0 0 1 34035 0 34036 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA 0.00% 0.00% 14.02% 14.09% 14.07% NA NA NA 14.02% 14.09% 14.07% Male 0 0 0 10012 0 10012 Percent NA NA NA NA NA NA NA 0.00% 0.00% 3.84% 4.55% 4.34% NA NA NA 3.84% 4.55% 4.34% Number 0 0 0 0 0 0 0 0 0 3 7 10 0 0 0 3 7 10 Percent NA NA NA NA NA NA NA 0.00% 0.00% 0.36% 0.35% 0.35% NA NA NA 0.36% 0.35% 0.35% Member Months (Outpatient/ED) Male 0 0 0 10012 0 10012 Female 0 0 1 24023 0 24024 Total 0 0 1 34035 0 34036 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 87 202 289 0 0 0 87 202 289 Percent NA NA NA NA NA NA NA 0.00% 0.00% 10.43% 10.09% 10.19% NA NA NA 10.43% 10.09% 10.19% Page 93 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 138379 36773 129757 173 0 305082 Female 134122 37289 206700 174 0 378285 Total 272501 74062 336457 347 0 683367 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 1057 717 1774 520 618 1138 2492 4409 6901 0 1 1 0 0 0 4069 5745 9814 HEDIS 2011 (Reporting Year 2010) Male 138379 36773 129757 173 0 305082 Female 134122 37289 206700 174 0 378285 Total 272501 74062 336457 347 0 683367 Percent 9.17% 6.42% 7.81% 16.97% 19.89% 18.44% 23.05% 25.60% 24.61% 0.00% 6.90% 3.46% NA NA NA 16.00% 18.22% 17.23% Number 11 7 18 35 71 106 135 205 340 0 1 1 0 0 0 181 284 465 Male 138379 36773 129757 173 0 305082 Female 134122 37289 206700 174 0 378285 Total 272501 74062 336457 347 0 683367 Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.10% 0.06% 0.08% 1.14% 2.28% 1.72% 1.25% 1.19% 1.21% 0.00% 6.90% 3.46% NA NA NA 0.71% 0.90% 0.82% Number 80 57 137 49 76 125 191 315 506 0 0 0 0 0 0 320 448 768 Percent 0.69% 0.51% 0.60% 1.60% 2.45% 2.03% 1.77% 1.83% 1.80% 0.00% 0.00% 0.00% NA NA NA 1.26% 1.42% 1.35% Member Months (Outpatient/ED) Male 138379 36773 129757 173 0 305082 Female 134122 37289 206700 174 0 378285 Total 272501 74062 336457 347 0 683367 Outpatient/ED Number 1030 699 1729 499 593 1092 2378 4250 6628 0 0 0 0 0 0 3907 5542 9449 Percent 8.93% 6.25% 7.61% 16.28% 19.08% 17.69% 21.99% 24.67% 23.64% 0.00% 0.00% 0.00% NA NA NA 15.37% 17.58% 16.59% Page 95 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 24, 2011 8:58 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 96 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Oct 24, 2011 8:58 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 97 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:58 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 39489 171669 220809 232923 150485 95240 Member Months Female 37856 161580 210087 221257 142864 93728 Total 77345 333249 430896 454180 293349 188968 910615 31.08% 173125 158506 199786 214552 241433 867372 27.18% 188587 211239 241550 239210 269404 1777987 29.04% 987402 33.70% 271817 274686 240719 180595 1149990 36.03% 307763 319502 284402 204498 2137392 34.92% 967817 33.03% 40515 12554 5588 3175 1741 585 1116165 34.97% 33714 9966 5794 4438 2821 1250 2083982 34.04% 64158 2.19% 0 57983 1.82% 0 122141 2.00% 2929992 3191510 HEDIS 2011 (Reporting Year 2010) 361712 369745 441336 453762 510837 579580 594188 525121 385093 74229 22520 11382 7613 4562 1835 0 6121502 Page 98 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:58 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 99 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:58 AM MSHO Member Months Female 0 0 0 0 0 0 <1 1-4 5-9 10-14 15-17 18-19 Male 0 0 0 0 0 0 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 0 0.00% 0 0 0 0 0 0.00% 0 0 0 1 0 0.00% 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 0 0.00% 2428 2590 2098 1421 880 595 1 0.00% 4288 5108 4004 3908 3478 3237 1 0.00% >=65 Subtotal >=65 Subtotal: % Age Unknown Total 10012 100.00% 0 24023 100.00% 0 34035 100.00% 10012 24024 HEDIS 2011 (Reporting Year 2010) Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 6716 7698 6102 5329 4358 3832 0 34036 Page 100 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:58 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 101 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 8:58 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 17810 47425 48366 39756 21795 11666 Member Months Female 16625 46756 46850 39031 22149 14491 Total 34435 94181 95216 78787 43944 26157 186818 61.24% 17947 18998 16447 14452 13948 185902 49.14% 39873 41350 30129 22070 18143 372720 54.54% 81792 26.81% 13590 11282 7546 3881 151565 40.07% 14869 11736 8052 5987 233357 34.15% 36299 11.90% 134 13 14 0 12 0 40644 10.74% 90 44 16 24 0 0 76943 11.26% 173 0.06% 0 174 0.05% 0 347 0.05% 305082 378285 HEDIS 2011 (Reporting Year 2010) 57820 60348 46576 36522 32091 28459 23018 15598 9868 224 57 30 24 12 0 0 683367 Page 102
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