Blue Plus (HMO Minnesota) General Info Disclaimers HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: 10/24/2011 Page 2 Effectiveness of Care Measures Code Code Effectiveness of Care Measures Prevention and Screening Medication Management Page ABA Adult BMI Assessment 3 WCC Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents 4 26 MPM Annual Monitoring for Patients on Persistent Medications 48 27 MRP Medication Reconciliation Post Discharge 53 Potentially Harmful Drug-Disease Interactions in the Elderly 54 Use of High Risk Medications in the Elderly 56 28 DDE CIS Childhood Immunization Status 6 IMA Immunizations for Adolescents 10 BCS Breast Cancer Screening 12 0 Code CCS Cervical Cancer Screening 13 COL Colorectal Cancer Screening 14 30 AAP 31 CAP 29 DAE CHL Chlamydia Screening in Women 15 32 GSO Glaucoma Screening in Older Adults 17 33 PPC LSC Lead Screening in Children 18 34 COA Care for Older Adults 19 Respiratory Conditions PCE Pharmacotherapy Management of COPD Exacerbation 20 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 23 ASM Use of Appropriate Medications for People with Asthma 24 Page IET Access / Availability of Care Measures Page Adult's Access to Preventive/Ambulatory Health Services 58 Children's and Adolescents' Access to Primary Care Practitioners 63 Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 65 Prenatal and Postpartum Care 70 Use of Services Measures 0 Code Page 34 W15 Well Child Visits in the First 15 Months of Life 72 35 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 74 Adolescent Well-Care Visits 75 Ambulatory Care 76 36 AWC 37 AMB 38 IPU Inpatient Utilization - General Hospital/Acute Care 81 CMC Cholesterol Management for Patients with Cardiovascular Conditions 26 39 IAD Identification of Alcohol and Other Drug Services 86 CBP Controlling High Blood Pressure 29 40 MPT Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services 91 PBH Persistence of Beta Blocker Treatment After Heart Attack 30 41 31 41 BCR Board Certification 96 42 ENP Enrollment by Product Line (Age & Sex) 98 Cardiovascular Diabetes CDC Comprehensive Diabetes Care 0 Code Musculoskeletal ART OMW Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis 36 Osteoporosis Management in Women Who had a Fracture 37 Behavioral Health AMM Antidepressant Medication Management 38 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 43 FUH Follow-up After Hospitalization for Mental Illness 45 43 Health Plan Descriptive Information Measures Page DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2011 (Reporting Year 2010) Page 2 Effectiveness of Care Blue Plus (HMO Minnesota) Adult BMI Assessment Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Medicare Advantage 2010 A 14325 2010 H 18780 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS MHCP-MC 584 NR NR NR NR 3.11% 411 5.00% 432 25 5.79% Number of Records Excluded Because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 264 1.84% 1.62% 2.07% NR NR NR 0 432 25 253 64.35% 59.72% 68.98% Page 3 Effectiveness of Care Blue Plus (HMO Minnesota) Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Counseling for Nutrition BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Ages 3-11 Ages 12-17 Total 2010 A General Measure Data Ages 3-11 Ages 12-17 Total 2010 A Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2010 A 2612 1909 4521 2612 1909 4521 2612 1909 4521 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 137 64 201 23 32 55 0 0 0 5.25% 4.37% 6.12% 3.35% 2.52% 4.19% 4.45% 3.83% 5.06% 0.88% 0.50% 1.26% 1.68% 1.07% 2.28% 1.22% 0.89% 1.55% 0.00% 0.00% 0.02% 0.00% 0.00% 0.03% 0.00% 0.00% 0.01% Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 4 Effectiveness of Care Blue Plus (HMO Minnesota) Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2010 H General Measure Data Ages 3-11 Ages 12-17 Total 2010 H Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2010 H 15176 8287 23463 15176 8287 23463 15176 8287 23463 158 1.04% 75 0.91% 233 0.99% 101 0.67% 101 1.22% 202 0.86% 0 0.00% 1 0.01% 1 0.00% 0 0.00% 0 0.00% 0 0.00% 411 5.00% 411 5.00% 432 411 5.00% 432 2 0.46% 1 0.23% 3 0.69% 432 3 0.69% 0 0.00% 3 0.69% 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 292 140 432 292 140 432 292 140 432 2 113 39.38% 33.61% 45.16% 1 54 39.29% 30.84% 47.73% 3 167 39.35% 34.63% 44.07% 3 124 43.49% 37.64% 49.35% 0 42 30.00% 22.05% 37.95% 3 166 39.12% 34.40% 43.84% 0 82 28.08% 22.76% 33.41% 0 59 42.14% 33.61% 50.68% 0 141 32.64% 28.10% 37.18% Page 5 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Pneumococcal Hepatitis A Rotavirus Conjugate DTaP IPV MMR HiB Hepatitis B VZV Influenza NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 257 273 278 280 263 271 258 102 230 225 84.54% 80.31% 88.77% 89.80% 86.24% 93.37% 91.45% 88.14% 94.76% 92.11% 88.91% 95.30% 86.51% 82.51% 90.52% 89.14% 85.48% 92.81% 84.87% 80.68% 89.06% 33.55% 28.08% 39.02% 75.66% 70.67% 80.65% 74.01% 68.92% 79.11% 2010 A 304 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 6 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data DTaP Combo 2 Combo 3 Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 257 226 220 87 193 185 78 76 165 70 84.54% 80.31% 88.77% 74.34% 69.27% 79.42% 72.37% 67.18% 77.56% 28.62% 23.37% 33.86% 63.49% 57.91% 69.06% 60.86% 55.20% 66.51% 25.66% 20.58% 30.73% 25.00% 19.97% 30.03% 54.28% 48.51% 60.04% 23.03% 18.13% 27.92% 2010 A 304 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by administrative Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 7 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) HiB Hepatitis B VZV Influenza 1911 78.71% 2184 89.95% 2170 89.37% 2164 89.13% 2082 85.75% 2142 88.22% 1943 80.02% 633 26.07% 1482 61.04% 1366 56.26% 342 79.17% 388 89.81% 385 89.12% 384 88.89% 375 86.81% 383 88.66% 349 80.79% 106 24.54% 262 60.65% 238 55.09% 342 20 83.99% 80.41% 87.57% 388 13 93.04% 90.52% 95.56% 385 3 90.02% 87.08% 92.97% 384 11 91.65% 88.92% 94.38% 375 18 91.18% 88.39% 93.98% 383 3 89.56% 86.56% 92.56% 349 18 85.15% 81.68% 88.62% 106 3 25.29% 21.07% 29.51% 262 13 63.81% 59.15% 68.46% 238 7 56.84% 52.05% 61.64% 432 1 Numerator Events by administrative Data MMR 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator IPV 2010 H 2428 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 431 Page 8 Effectiveness of Care Blue Plus (HMO Minnesota) Childhood Immunization Status Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 1911 78.71% 1683 69.32% 1604 66.06% 522 21.50% 1181 48.64% 1071 44.11% 433 17.83% 372 15.32% 854 35.17% 323 13.30% 342 79.17% 308 71.30% 296 68.52% 87 20.14% 218 50.46% 197 45.60% 72 16.67% 66 15.28% 161 37.27% 59 13.66% 342 20 83.99% 80.41% 87.57% 308 29 78.19% 74.18% 82.20% 296 32 76.10% 71.96% 80.24% 87 15 23.67% 19.54% 27.79% 218 22 55.68% 50.88% 60.49% 197 21 50.58% 45.74% 55.42% 72 11 19.26% 15.42% 23.10% 66 10 17.63% 13.92% 21.35% 161 16 41.07% 36.31% 45.83% 59 8 15.55% 12.01% 19.08% 432 1 Numerator Events by administrative Data Combo 3 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator Combo 2 2010 H 2428 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS DTaP 431 Page 9 Effectiveness of Care Blue Plus (HMO Minnesota) Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements General Measure Data Meningococcal Tdap Combo 1 Current Year's Admin Rate NR NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR NR Measurement Year 2010 Data Collection Methodology A Eligible Member Population 384 Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 213 343 208 55.47% 89.32% 54.17% Lower 95% Confidence Interval 50.37% 86.10% 49.05% Upper 95% Confidence Interval 60.57% 92.54% 59.28% HEDIS 2011 (Reporting Year 2010) Page 10 Effectiveness of Care Blue Plus (HMO Minnesota) Immunizations for Adolescents Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data 2010 Measurement Year H Data Collection Methodology 1678 Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 0 Number of administrative data records excluded 0 Number of medical data records excluded 0 Number of employee/dependent medical records excluded 0 HEDIS 2011 (Reporting Year 2010) Tdap Combo 1 740 1301 710 44.10% 77.53% 42.31% 188 43.52% 346 80.09% 179 41.44% 188 10 45.83% 41.02% 50.65% 346 27 86.34% 82.99% 89.70% 179 11 43.98% 39.18% 48.78% 411 5.00% 432 Records Excluded because of Valid Data Errors Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Meningococcal 0 432 Page 11 Effectiveness of Care Blue Plus (HMO Minnesota) Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial 2010 A 5822 4136 71.04% 69.87% 72.21% Medicare Advantage NR NR NR MSHO 2010 A 449 250 55.68% 50.97% 60.39% SNBC MHCP-MC NR NR NR 2010 A 5711 3413 59.76% 58.48% 61.04% Page 12 Effectiveness of Care Blue Plus (HMO Minnesota) Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial MHCP-MC 2010 A 7172 2010 H 18550 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate 12383 NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 66.75% 328 5.00% 345 245 71.01% 0 0 7 0 73.15% 0 338 245 21 78.70% 72.11% 74.18% 74.19% 83.21% 5246 Page 13 Effectiveness of Care Blue Plus (HMO Minnesota) Colorectal Cancer Screening Data Last Refreshed: Oct 24, 2011 9:02 AM Data Elements Measurement Year Data collection methodology (administrative or hybrid) Eligible population Commercial Medicare Advantage 2010 A 6569 Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) SNBC 2010 H 2115 Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data MSHO 842 NR NR NR NR 3982 60.62% 59.43% 61.81% NR NR NR 39.81% 411 10.00% 453 168 37.09% 0 0 0 0 0 453 168 60 50.33% 45.62% 55.05% NR NR NR NR NR Page 14 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 Ages 21-24 Total 429 152 35.43% 30.79% 40.07% 485 203 41.86% 37.36% 46.35% 914 355 38.84% 35.63% 42.05% 2010 A Page 15 Effectiveness of Care Blue Plus (HMO Minnesota) Chlamydia Screening in Women Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 16-20 Ages 21-24 Total 2152 963 44.75% 42.62% 46.87% 1923 972 50.55% 48.29% 52.81% 4075 1935 47.48% 45.94% 49.03% 2010 A Page 16 Effectiveness of Care Blue Plus (HMO Minnesota) Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage NR NR NR MSHO 2010 A 6957 5050 72.59% 71.53% 73.64% Page 17 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 24, 2011 9:02 AM Lead Screening in Children Data Elements Commercial MHCP-MC 2010 A 304 2010 A 2428 Current Year's Admin Rate NR NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR NR 225 2018 Reported Rate 74.01% 83.11% Lower 95% Confidence Interval 68.92% 81.60% Upper 95% Confidence Interval 79.11% 84.62% Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2011 (Reporting Year 2010) Page 18 Effectiveness of Care Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 24, 2011 9:02 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening NR NR NR NR NR NR NR NR Reported Rate NR NR NR NR Lower 95% Confidence Interval NR NR NR NR Upper 95% Confidence Interval NR NR NR NR Advance Care Planning Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Data Elements General Measure Data Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2011 (Reporting Year 2010) Page 19 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 20 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator 152 65.52% 59.19% 71.85% 208 89.66% 85.52% 93.79% 2010 A 232 Page 21 Effectiveness of Care Blue Plus (HMO Minnesota) Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Page 22 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Medicare Advantage NR NR NR Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO SNBC 2010 A 290 53 18.28% 13.66% 22.90% NR NR NR Page 23 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 Ages 12-50 Total 50 47 94.00% 86.42% 100.00% 250 236 94.40% 91.35% 97.45% 300 283 94.33% 91.55% 97.12% 2010 A ` Page 24 Effectiveness of Care Blue Plus (HMO Minnesota) Use of Appropriate Medications for People with Asthma Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 5-11 Ages 12-50 Total 331 315 95.17% 92.70% 97.63% 770 651 84.55% 81.93% 87.16% 1101 966 87.74% 85.76% 89.72% 2010 A Page 25 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR 168 0 91.30% 86.96% 95.65% 0.00% 0.00% 0.27% 2010 A 184 Page 26 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 27 Effectiveness of Care Blue Plus (HMO Minnesota) Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 180 1 87.38% 0.49% 179 1 86.89% 0.49% 179 4 1 112 89.27% 84.79% 93.75% 55.12% 48.07% 62.17% 2009 H 206 206 5.00% 206 1 0 0 205 Page 28 Effectiveness of Care Blue Plus (HMO Minnesota) Controlling High Blood Pressure Data Elements Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Medicare Advantage MSHO SNBC MHCP-MC Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2010 H 1898 2010 H 2053 2010 H 2993 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 411 10.00% 453 0 0.00% NR NR 0.00% 411 10.00% 453 0 0.00% NR NR 0.00% 411 10.00% 453 0 0.00% Records Excluded because of Valid Data Errors 2 1 1 Number of records excluded because of false positive diagnoses 2 1 1 Number of administrative data records excluded 0 2 0 Number of medical record data records excluded 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 451 0 313 69.40% 65.04% 73.77% 0 450 0 330 73.33% 69.14% 77.53% 0 452 0 307 67.92% 63.51% 72.33% Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR Page 29 Effectiveness of Care Blue Plus (HMO Minnesota) Persistence of Beta Blocker Treatment After Heart Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage MSHO SNBC MHCP-MC 2010 A 19 2010 A 58 2010 A 35 Numerator Events by Admin Data on Eligible Population 16 52 28 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NA NA NA HEDIS 2011 (Reporting Year 2010) NR NR NR 89.66% 80.96% 98.35% NR NR NR 80.00% 65.32% 94.68% Page 30 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements HbA1c Testing Poor HbA1c Control (>9.0%) Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening 2010 A 1038 2010 A 1038 LDL-C Level <100 mg/dL Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population 2010 A 1038 Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 577 876 55.59% 52.52% 58.66% 84.39% 82.14% 86.65% NR NR NR NR NR NR 2010 A 1038 Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) 917 88.34% 86.34% 90.34% NR NR NR NR NR NR NR NR NR 859 NR NR NR 82.76% 80.41% 85.10% Page 31 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 32 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2010 H 959 2010 H 959 876 91.35% 411 10% 453 426 94.04% 941 98.12% 411 10% 453 441 97.35% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 959 2010 H 959 2010 H 959 2010 H 959 2010 H 959 2010 H 959 2010 H 959 12 1.25% 411 10% 453 8 1.77% 634 66.11% 411 10% 453 313 69.09% 756 78.83% 411 10% 453 372 82.12% 18 1.88% 411 10% 453 13 2.87% 808 84.25% 411 10% 453 391 86.31% 31 3.23% 411 10% 453 10 2.21% 30 3.13% 411 10% 453 10 2.21% Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 0 0 0 0 0 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 453 426 2 94.48% 92.27% 96.69% 0 453 114 22 30.02% 25.69% 34.35% 0 453 8 283 64.24% 59.71% 68.76% 0 453 313 36 77.04% 73.06% 81.03% 0 453 372 10 84.33% 80.87% 87.78% 0 453 13 218 50.99% 46.28% 55.71% 0 453 391 7 87.86% 84.74% 90.98% 0 453 10 321 73.07% 68.87% 77.26% 0 453 10 293 66.89% 62.44% 71.33% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 33 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 34 Effectiveness of Care Blue Plus (HMO Minnesota) Comprehensive Diabetes Care Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2010 H 2338 2010 H 2338 2010 H 2338 2010 H 2338 2010 H 2338 2010 H 2338 2010 H 2338 2 0.09% 411 10% 453 0 0.00% 1311 56.07% 411 10% 453 268 59.16% 1775 75.92% 411 10% 453 357 78.81% 1 0.04% 411 10% 453 0 0.00% 1814 77.59% 411 10% 453 362 79.91% 4 0.17% 411 10% 453 0 0.00% 3 0.13% 411 10% 453 0 0.00% 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 452 393 8 88.72% 85.69% 91.74% 0 452 91 69 35.40% 30.88% 39.92% 0 452 0 252 55.75% 51.06% 60.44% 0 452 268 39 67.92% 63.51% 72.33% 0 452 357 6 80.31% 76.53% 84.09% 0 452 0 204 45.13% 40.43% 49.83% 0 452 362 6 81.42% 77.72% 85.11% 0 452 0 342 75.66% 71.60% 79.73% 0 452 0 269 59.51% 54.88% 64.15% HbA1c Testing Poor HbA1c Control 2010 H 2338 2010 H 2338 2007 85.84% 411 10% 453 393 86.75% 2335 99.87% 411 10% 453 453 100.00% 1 Good HbA1c Control (<7.0%) NR NR Blood Monitoring Pressure for Diabetic <140/90 mm Nephropathy Hg Blood Pressure <130/80 mm Hg Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 35 Effectiveness of Care Blue Plus (HMO Minnesota) Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage NR NR NR Page 36 Effectiveness of Care Blue Plus (HMO Minnesota) Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Medicare Advantage NR NR NR Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO 2010 A 435 52 11.95% 8.79% 15.12% Page 37 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 262 76.61% 71.98% 81.24% 211 61.70% 56.40% 66.99% 2010 A 342 Page 38 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 39 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 84 72.41% 63.85% 80.98% 77 66.38% 57.35% 75.41% 2010 A 116 Page 40 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment NR NR NR NR NR NR Page 41 Effectiveness of Care Blue Plus (HMO Minnesota) Antidepressant Medication Management Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Effective Acute Phase Treatment Effective Continuation Phase Treatment 628 56.32% 53.37% 59.28% 446 40.00% 37.08% 42.92% 2010 A 1115 Page 42 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase 68 26 38.24% 25.95% 50.52% 15 6 NA NA NA 2010 A Page 43 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation Phase Continuation and Maintenance Phase 437 171 39.13% 34.44% 43.82% 135 56 41.48% 32.80% 50.16% 2010 A Page 44 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 45 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days 27 52.94% 38.26% 67.62% 13 25.49% 12.55% 38.43% 2010 A 51 Page 46 Effectiveness of Care Blue Plus (HMO Minnesota) Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 47 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1962 1528 77.88% 76.02% 79.74% 18 17 NA NA NA 1485 1165 78.45% 76.33% 80.58% 77 57 74.03% 63.58% 84.47% 3542 2767 78.12% 76.74% 79.50% 2010 A Page 48 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 49 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 3527 3351 95.01% 94.28% 95.74% 463 448 96.76% 95.04% 98.48% 3972 3801 95.69% 95.05% 96.34% 452 397 87.83% 84.71% 90.96% 8414 7997 95.04% 94.57% 95.51% 2010 A Page 50 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 51 Effectiveness of Care Blue Plus (HMO Minnesota) Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 2750 2296 83.49% 82.09% 84.90% 43 33 76.74% 62.95% 90.53% 2088 1728 82.76% 81.11% 84.40% 236 175 74.15% 68.36% 79.95% 5117 4232 82.70% 81.66% 83.75% 2010 A Page 52 Access/Availability of Care Blue Plus (HMO Minnesota) Medication Reconciliation Post Discharge Data Elements Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR Page 53 Effectiveness of Care Blue Plus (HMO Minnesota) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents NR NR NR Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents NR NR NR NR NR NR Total NR NR NR Page 54 Effectiveness of Care Blue Plus (HMO Minnesota) Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data History of Falls + Tricyclic Antidepressants, Antipsychotics or Sleep Agents Chronic Renal Dementia + Failure + Tricyclic Antidepressants Nonaspirin NSAIDs or Anticholinergic or Cox-2 Selective NSAIDs Agents Total 2010 A 653 119 18.22% 15.19% 21.26% 2399 568 23.68% 21.95% 25.40% 127 18 14.17% 7.71% 20.63% 3179 705 22.18% 20.72% 23.64% Page 55 Effectiveness of Care Blue Plus (HMO Minnesota) Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 56 Effectiveness of Care Blue Plus (HMO Minnesota) Use of High Risk Medications in the Elderly Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) General Measure Data 2010 A 8690 At least 1 Prescription At least 2 Prescriptions 1488 17.12% 16.33% 17.92% 213 2.45% 2.12% 2.78% Page 57 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 5977 8208 279 14464 5648 7847 270 94.50% 93.91% 95.08% 95.60% 95.15% 96.05% 96.77% 94.52% 99.03% 13765 95.17% 94.81% 95.52% 2010 A Page 58 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 59 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 8690 8690 0 0 8531 NA NA NA NA NA NA 98.17% 97.88% 98.46% 8531 98.17% 97.88% 98.46% 2010 A Page 60 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR Page 61 Access/Availability of Care Blue Plus (HMO Minnesota) Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 20683 11960 28 32671 18503 10741 26 89.46% 89.04% 89.88% 89.81% 89.26% 90.35% NA NA NA 29270 89.59% 89.26% 89.92% 2010 A Page 62 Access/Availability of Care Blue Plus (HMO Minnesota) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 309 301 1623 1457 1582 1392 2773 2518 97.41% 95.48% 99.34% 89.77% 88.27% 91.28% 87.99% 86.36% 89.62% 90.80% 89.71% 91.90% 2010 A Page 63 Access/Availability of Care Blue Plus (HMO Minnesota) Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 3300 3253 10648 9782 6782 6192 9473 8764 98.58% 98.16% 99.00% 91.87% 91.34% 92.39% 91.30% 90.62% 91.98% 92.52% 91.98% 93.05% 2010 A Page 64 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 20 259 279 11 3 92 27 103 30 NA NA NA NA NA NA 35.52% 29.50% 41.54% 10.42% 6.51% 14.34% 36.92% 31.08% 42.76% 10.75% 6.94% 14.57% Page 65 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 66 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 0 129 129 0 0 75 8 75 8 NA NA NA NA NA NA 58.14% 49.24% 67.04% 6.20% 1.65% 10.75% 58.14% 49.24% 67.04% 6.20% 1.65% 10.75% Page 67 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 68 Access/Availability of Care Blue Plus (HMO Minnesota) Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2010 A 219 2205 2424 100 42 919 291 1019 333 45.66% 38.84% 52.49% 19.18% 13.74% 24.62% 41.68% 39.60% 43.76% 13.20% 11.76% 14.63% 42.04% 40.05% 44.02% 13.74% 12.35% 15.13% Page 69 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Timeliness of Prenatal Care Postpartum Care 2010 A 384 2010 A 384 74.22% 55.99% NR NR 285 215 74.22% 69.71% 78.72% 55.99% 50.89% 61.08% Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Page 70 Access/Availability of Care Blue Plus (HMO Minnesota) Prenatal and Postpartum Care Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2010 H 3877 2010 H 3877 Number of numerator events by administrative data in eligible population (before exclusions) 2197 2041 56.67% 411 10% 453 260 52.64% 411 10% 453 247 57.40% 54.53% 4 4 0 0 449 260 141 0 0 449 247 76 89.31% 86.34% 92.28% 71.94% 67.67% 76.20% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2011 (Reporting Year 2010) Page 71 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 20 1 8 3 8 39 214 6.83% 3.77% 9.88% 0.34% 0.00% 1.18% 2.73% 0.69% 4.77% 1.02% 0.00% 2.35% 2.73% 0.69% 4.77% 13.31% 9.25% 17.37% 73.04% 67.79% 78.29% 2010 A 293 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 72 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the First 15 Months of Life Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 83 57 103 142 319 616 1552 2.89% 2.26% 3.52% 1.98% 1.46% 2.51% 3.59% 2.89% 4.28% 4.94% 4.13% 5.75% 11.11% 9.94% 12.27% 21.45% 19.93% 22.97% 54.04% 52.20% 55.88% 2010 A 2872 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 73 Use of Services Blue Plus (HMO Minnesota) Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial MHCP-MC 2010 A 1354 2010 A 8614 NR NR NR NR 948 5733 70.01% 67.54% 72.49% 66.55% 65.55% 67.56% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 74 Use of Services Blue Plus (HMO Minnesota) Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial MHCP-MC 2010 A 4139 2010 A 15002 NR NR NR NR 1295 4900 31.29% 29.86% 32.71% 32.66% 31.91% 33.42% Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2011 (Reporting Year 2010) Page 75 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 4215 44263 58387 135627 150913 4105 155 12 0 397677 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 3527 12638 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 12509 33796 49736 1958 114 0 0 114278 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months 836.77 285.52 214.24 249.18 329.57 476.98 735.48 0.00 287.36 Emergency Room Visits Visits 166 764 811 1711 1635 56 1 0 0 5144 Visits/ 1,000 Member Months 39.38 17.26 13.89 12.62 10.83 13.64 6.45 0.00 12.94 Page 76 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 77 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 2 10 32602 39364 50111 0 122089 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 7 28473 34451 39883 0 102814 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NA NA NA 0.00 700.00 873.35 875.19 795.89 842.12 Emergency Room Visits Visits 0 0 0 0 0 1611 1890 2098 0 5599 Visits/ 1,000 Member Months NA NA NA 0.00 0.00 49.41 48.01 41.87 45.86 Page 78 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months NR Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 79 Use of Services Blue Plus (HMO Minnesota) Ambulatory Care Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 63079 375326 300468 461620 206530 415 37 20 0 1407495 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 51153 123770 82666 196166 101821 303 10 3 0 555892 HEDIS 2011 (Reporting Year 2010) Visits/ 1,000 Member Months 810.94 329.77 275.12 424.95 493.01 730.12 270.27 150.00 394.95 Emergency Room Visits Visits 5446 15990 9330 25452 6249 23 1 2 0 62493 Visits/ 1,000 Member Months 86.34 42.60 31.05 55.14 30.26 55.42 27.03 100.00 44.40 Page 80 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:02 AM Member Months 4215 44263 58387 135627 150913 4105 155 12 0 397677 Discharges Discharges / 1,000 Member Months 47 58 76 758 847 54 2 0 0 1842 11.15 1.31 1.30 5.59 5.61 13.15 12.90 0.00 32 37 40 99 303 24 0 0 0 535 7.59 0.84 0.69 0.73 2.01 5.85 0.00 0.00 15 21 34 180 536 30 2 0 0 818 3.56 0.47 0.58 1.33 3.55 7.31 12.90 0.00 2 479 8 0 489 0.03 3.53 0.05 HEDIS 2011 (Reporting Year 2010) 4.63 1.35 2.06 1.42 Days 329 129 224 1961 2835 183 9 0 0 5670 Days / 1,000 Member Months 78.05 2.91 3.84 14.46 18.79 44.58 58.06 0.00 14.26 195 78 118 296 976 93 0 0 0 1756 46.26 1.76 2.02 2.18 6.47 22.66 0.00 0.00 134 51 101 439 1845 90 9 0 0 2669 31.79 1.15 1.73 3.24 12.23 21.92 58.06 0.00 5 1226 14 0 1245 0.09 9.04 0.09 4.42 6.71 3.61 Average Length of Stay 7.00 2.22 2.95 2.59 3.35 3.39 4.50 NA NA 3.08 6.09 2.11 2.95 2.99 3.22 3.88 NA NA NA 3.28 8.93 2.43 2.97 2.44 3.44 3.00 4.50 NA NA 3.26 2.50 2.56 1.75 NA 2.55 Page 81 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 82 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:02 AM Member Months 0 0 0 2 10 32602 39364 50111 0 122089 Discharges 0 0 0 0 0 1318 1701 2042 0 5061 Discharges / 1,000 Member Months NA NA NA 0.00 0.00 40.43 43.21 40.75 41.45 0 0 0 0 0 934 1289 1689 0 3912 NA NA NA 0.00 0.00 28.65 32.75 33.71 0 0 0 0 0 383 411 349 0 1143 NA NA NA 0.00 0.00 11.75 10.44 6.96 0 0 0 0 0 NA 0.00 0.00 HEDIS 2011 (Reporting Year 2010) 32.04 9.36 0.00 Days 0 0 0 0 0 5943 7485 8719 0 22147 0 0 0 0 0 3611 5088 6757 0 15456 0 0 0 0 0 2327 2393 1952 0 6672 0 0 0 0 0 Days / 1,000 Member Months NA NA NA 0.00 0.00 182.29 190.15 173.99 181.40 NA NA NA 0.00 0.00 110.76 129.26 134.84 126.60 NA NA NA 0.00 0.00 71.38 60.79 38.95 54.65 NA 0.00 0.00 0.00 Average Length of Stay NA NA NA NA NA 4.51 4.40 4.27 NA 4.38 NA NA NA NA NA 3.87 3.95 4.00 NA 3.95 NA NA NA NA NA 6.08 5.82 5.59 NA 5.84 NA NA NA NA NA Page 83 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Oct 24, 2011 9:02 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services Blue Plus (HMO Minnesota) Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 63079 1-9 375326 10-19 300468 20-44 461620 45-64 206530 65-74 415 75-84 37 85+ 20 Unknown 0 Total 1407495 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 669 684 1077 6526 2028 13 0 1 0 10998 10.61 1.82 3.58 14.14 9.82 31.33 0.00 50.00 559 513 314 1107 1026 9 0 1 0 3529 8.86 1.37 1.05 2.40 4.97 21.69 0.00 50.00 110 171 224 1022 987 4 0 0 0 2518 1.74 0.46 0.75 2.21 4.78 9.64 0.00 0.00 539 4396 14 0 4949 HEDIS 2011 (Reporting Year 2010) 7.81 2.51 1.79 1.79 9.52 0.07 5.11 Days Days / 1,000 Member Months 3097 1692 2932 17015 6999 64 0 6 0 31805 49.10 4.51 9.76 36.86 33.89 154.22 0.00 300.00 2107 1022 748 3007 2887 30 0 6 0 9807 33.40 2.72 2.49 6.51 13.98 72.29 0.00 300.00 990 670 823 3207 4074 34 0 0 0 9798 15.69 1.79 2.74 6.95 19.73 81.93 0.00 0.00 1361 10800 34 0 12195 4.53 23.40 0.16 22.60 6.97 6.96 12.59 Average Length of Stay 4.63 2.47 2.72 2.61 3.45 4.92 NA 6.00 NA 2.89 3.77 1.99 2.38 2.72 2.81 3.33 NA 6.00 NA 2.78 9.00 3.92 3.67 3.14 4.13 8.50 NA NA NA 3.89 2.53 2.46 2.43 NA 2.46 Page 85 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 33821 15408 18403 20653 93334 2288 0 183907 Female 31151 14320 20215 28134 117966 1984 0 213770 Total 64972 29728 38618 48787 211300 4272 0 397677 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 27 15 42 61 20 81 32 20 52 132 95 227 3 0 3 0 0 0 255 150 405 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 33821 15408 18403 20653 93334 2288 0 183907 Female 31151 14320 20215 28134 117966 1984 0 213770 Total 64972 29728 38618 48787 211300 4272 0 397677 Inpatient Percent 0.00% 0.00% 0.00% 2.10% 1.26% 1.70% 3.98% 1.19% 2.52% 1.86% 0.85% 1.28% 1.70% 0.97% 1.29% 1.57% 0.00% 0.84% NA NA NA 1.66% 0.84% 1.22% Number 0 0 0 13 5 18 15 5 20 5 5 10 39 25 64 0 0 0 0 0 0 72 40 112 Percent 0.00% 0.00% 0.00% 1.01% 0.42% 0.73% 0.98% 0.30% 0.62% 0.29% 0.21% 0.25% 0.50% 0.25% 0.36% 0.00% 0.00% 0.00% NA NA NA 0.47% 0.22% 0.34% Male 33821 15408 18403 20653 93334 2288 0 183907 Female 31151 14320 20215 28134 117966 1984 0 213770 Total 64972 29728 38618 48787 211300 4272 0 397677 Member Months (Outpatient/ED) Male 33821 15408 18403 20653 93334 2288 0 183907 Female 31151 14320 20215 28134 117966 1984 0 213770 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 1 1 2 0 0 0 1 0 1 2 2 4 0 0 0 0 0 0 4 3 7 Number 0 0 0 26 14 40 56 19 75 30 19 49 122 91 213 3 0 3 0 0 0 237 143 380 Percent 0.00% 0.00% 0.00% 0.08% 0.08% 0.08% 0.00% 0.00% 0.00% 0.06% 0.00% 0.02% 0.03% 0.02% 0.02% 0.00% 0.00% 0.00% NA NA NA 0.03% 0.02% 0.02% Total 64972 29728 38618 48787 211300 4272 0 397677 Percent 0.00% 0.00% 0.00% 2.02% 1.17% 1.61% 3.65% 1.13% 2.33% 1.74% 0.81% 1.21% 1.57% 0.93% 1.21% 1.57% 0.00% 0.84% NA NA NA 1.55% 0.80% 1.15% Page 86 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 87 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 2 4 31451 0 31457 Female 0 0 0 0 6 90626 0 90632 Total 0 0 0 2 10 122077 0 122089 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 96 99 195 0 0 0 96 99 195 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 0 0 0 2 4 31451 0 31457 Female 0 0 0 0 6 90626 0 90632 Total 0 0 0 2 10 122077 0 122089 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 51 45 96 0 0 0 51 45 96 Female 0 0 0 0 6 90626 0 90632 Total 0 0 0 2 10 122077 0 122089 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 0.00% 0.00% 3.66% 1.31% 1.92% NA NA NA 3.66% 1.31% 1.92% Male 0 0 0 2 4 31451 0 31457 Percent NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 0.00% 0.00% 1.95% 0.60% 0.94% NA NA NA 1.95% 0.60% 0.94% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 1 1 Percent NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.01% NA NA NA 0.00% 0.01% 0.01% Member Months (Outpatient/ED) Male 0 0 0 2 4 31451 0 31457 Female 0 0 0 0 6 90626 0 90632 Total 0 0 0 2 10 122077 0 122089 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 66 71 137 0 0 0 66 71 137 Percent NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 0.00% 0.00% 2.52% 0.94% 1.35% NA NA NA 2.52% 0.94% 1.35% Page 88 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services Blue Plus (HMO Minnesota) Identification of Alcohol and Other Drug Services Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 272150 75060 61475 69671 143860 216 0 622432 Female 263022 74356 107365 135603 204461 256 0 785063 Total 535172 149416 168840 205274 348321 472 0 1407495 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 9 7 16 334 216 550 715 605 1320 1043 956 1999 1448 1141 2589 0 1 1 0 0 0 3549 2926 6475 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male 272150 75060 61475 69671 143860 216 0 622432 Female 263022 74356 107365 135603 204461 256 0 785063 Total 535172 149416 168840 205274 348321 472 0 1407495 Inpatient Percent 0.04% 0.03% 0.04% 5.34% 3.49% 4.42% 13.96% 6.76% 9.38% 17.96% 8.46% 11.69% 12.08% 6.70% 8.92% 0.00% 4.69% 2.54% NA NA NA 6.84% 4.47% 5.52% Number 3 0 3 125 80 205 224 196 420 256 252 508 390 318 708 0 0 0 0 0 0 998 846 1844 Percent 0.01% 0.00% 0.01% 2.00% 1.29% 1.65% 4.37% 2.19% 2.99% 4.41% 2.23% 2.97% 3.25% 1.87% 2.44% 0.00% 0.00% 0.00% NA NA NA 1.92% 1.29% 1.57% Male 272150 75060 61475 69671 143860 216 0 622432 Female 263022 74356 107365 135603 204461 256 0 785063 Total 535172 149416 168840 205274 348321 472 0 1407495 Member Months (Outpatient/ED) Male 272150 75060 61475 69671 143860 216 0 622432 Female 263022 74356 107365 135603 204461 256 0 785063 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 6 7 13 13 19 32 23 23 46 19 21 40 0 0 0 0 0 0 61 70 131 Number 8 7 15 315 204 519 668 548 1216 991 908 1899 1365 1060 2425 0 1 1 0 0 0 3347 2728 6075 Percent 0.00% 0.00% 0.00% 0.10% 0.11% 0.10% 0.25% 0.21% 0.23% 0.40% 0.20% 0.27% 0.16% 0.12% 0.14% 0.00% 0.00% 0.00% NA NA NA 0.12% 0.11% 0.11% Total 535172 149416 168840 205274 348321 472 0 1407495 Percent 0.04% 0.03% 0.03% 5.04% 3.29% 4.17% 13.04% 6.12% 8.64% 17.07% 8.04% 11.10% 11.39% 6.22% 8.35% 0.00% 4.69% 2.54% NA NA NA 6.45% 4.17% 5.18% Page 90 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 33821 15408 132390 2288 0 183907 Female 31151 14320 166315 1984 0 213770 Total 64972 29728 298705 4272 0 397677 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 180 122 302 174 156 330 722 1400 2122 11 7 18 0 0 0 1087 1685 2772 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 33821 15408 132390 2288 0 183907 Female 31151 14320 166315 1984 0 213770 Total 64972 29728 298705 4272 0 397677 Number 3 1 4 13 14 27 26 34 60 1 0 1 0 0 0 43 49 92 Female 31151 14320 166315 1984 0 213770 Total 64972 29728 298705 4272 0 397677 Intensive Outpatient/Partial Hospitalization Inpatient Percent 6.39% 4.70% 5.58% 13.55% 13.07% 13.32% 6.54% 10.10% 8.52% 5.77% 4.23% 5.06% NA NA NA 7.09% 9.46% 8.36% Male 33821 15408 132390 2288 0 183907 Percent 0.11% 0.04% 0.07% 1.01% 1.17% 1.09% 0.24% 0.25% 0.24% 0.52% 0.00% 0.28% NA NA NA 0.28% 0.28% 0.28% Number 2 3 5 8 9 17 9 22 31 0 0 0 0 0 0 19 34 53 Percent 0.07% 0.12% 0.09% 0.62% 0.75% 0.69% 0.08% 0.16% 0.12% 0.00% 0.00% 0.00% NA NA NA 0.12% 0.19% 0.16% Member Months (Outpatient/ED) Male 33821 15408 132390 2288 0 183907 Female 31151 14320 166315 1984 0 213770 Total 64972 29728 298705 4272 0 397677 Outpatient/ED Number 179 121 300 173 155 328 719 1394 2113 10 7 17 0 0 0 1081 1677 2758 Percent 6.35% 4.66% 5.54% 13.47% 12.99% 13.24% 6.52% 10.06% 8.49% 5.24% 4.23% 4.78% NA NA NA 7.05% 9.41% 8.32% Page 91 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 92 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 6 31451 0 31457 Female 0 0 6 90626 0 90632 Total 0 0 12 122077 0 122089 Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 363 1040 1403 0 0 0 363 1040 1403 HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 6 31451 0 31457 Female 0 0 6 90626 0 90632 Total 0 0 12 122077 0 122089 Number 0 0 0 0 0 0 0 0 0 98 285 383 0 0 0 98 285 383 Female 0 0 6 90626 0 90632 Total 0 0 12 122077 0 122089 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 13.85% 13.77% 13.79% NA NA NA 13.85% 13.77% 13.79% Male 0 0 6 31451 0 31457 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 3.74% 3.77% 3.76% NA NA NA 3.74% 3.77% 3.76% Number 0 0 0 0 0 0 0 0 0 1 9 10 0 0 0 1 9 10 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 0.04% 0.12% 0.10% NA NA NA 0.04% 0.12% 0.10% Member Months (Outpatient/ED) Male 0 0 6 31451 0 31457 Female 0 0 6 90626 0 90632 Total 0 0 12 122077 0 122089 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 291 835 1126 0 0 0 291 835 1126 Percent NA NA NA NA NA NA 0.00% 0.00% 0.00% 11.10% 11.06% 11.07% NA NA NA 11.10% 11.06% 11.07% Page 93 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR Any Services Age 0-12 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 94 Use of Services Blue Plus (HMO Minnesota) Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care(MHCP-MC) Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 272150 75060 275006 216 0 622432 Female 263022 74356 447429 256 0 785063 Total 535172 149416 722435 472 0 1407495 13-17 18-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total Number 2962 2017 4979 1395 1534 2929 4147 8965 13112 2 2 4 0 0 0 8506 12518 21024 HEDIS 2011 (Reporting Year 2010) Male 272150 75060 275006 216 0 622432 Female 263022 74356 447429 256 0 785063 Total 535172 149416 722435 472 0 1407495 Percent 13.06% 9.20% 11.16% 22.30% 24.76% 23.52% 18.10% 24.04% 21.78% 11.11% 9.38% 10.17% NA NA NA 16.40% 19.13% 17.92% Number 50 34 84 83 142 225 276 455 731 0 0 0 0 0 0 409 631 1040 Male 272150 75060 275006 216 0 622432 Female 263022 74356 447429 256 0 785063 Total 535172 149416 722435 472 0 1407495 Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.22% 0.16% 0.19% 1.33% 2.29% 1.81% 1.20% 1.22% 1.21% 0.00% 0.00% 0.00% NA NA NA 0.79% 0.96% 0.89% Number 47 21 68 43 49 92 112 291 403 0 0 0 0 0 0 202 361 563 Percent 0.21% 0.10% 0.15% 0.69% 0.79% 0.74% 0.49% 0.78% 0.67% 0.00% 0.00% 0.00% NA NA NA 0.39% 0.55% 0.48% Member Months (Outpatient/ED) Male 272150 75060 275006 216 0 622432 Female 263022 74356 447429 256 0 785063 Total 535172 149416 722435 472 0 1407495 Outpatient/ED Number 2959 2016 4975 1392 1526 2918 4100 8920 13020 2 2 4 0 0 0 8453 12464 20917 Percent 13.05% 9.20% 11.16% 22.25% 24.63% 23.44% 17.89% 23.92% 21.63% 11.11% 9.38% 10.17% NA NA NA 16.30% 19.05% 17.83% Page 95 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 24, 2011 9:02 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 96 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Data Last Refreshed: Oct 24, 2011 9:02 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2011 (Reporting Year 2010) Number of Physicians in Active Board Certification Each Practice Area Percent Number 1164 548 37 1579 751 402 15 1148 64.52% 73.36% 40.54% 72.70% Page 97 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:02 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 2221 9644 13445 14619 9300 6047 Member Months Female 1994 8726 12448 13506 8797 6118 Total 4215 18370 25893 28125 18097 12165 55276 30.06% 12356 9521 11132 12473 14823 51589 24.13% 14097 13646 14488 14804 18287 106865 26.87% 60305 32.79% 17164 17932 17236 13706 75322 35.24% 21930 22346 22683 17916 135627 34.10% 66038 35.91% 1817 353 65 41 0 12 84875 39.70% 1657 278 37 12 0 0 150913 37.95% 2288 1.24% 0 1984 0.93% 0 4272 1.07% 183907 213770 HEDIS 2011 (Reporting Year 2010) 26453 23167 25620 27277 33110 39094 40278 39919 31622 3474 631 102 53 0 12 0 397677 Page 98 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:02 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 99 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:02 AM MSHO Male Member Months Female <1 1-4 5-9 10-14 15-17 18-19 Total NR NR NR NR NR NR 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 NR NR 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 NR NR 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 NR NR >=65 Subtotal >=65 Subtotal: % Age Unknown Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 100 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:02 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2011 (Reporting Year 2010) Page 101 Health Plan Descriptive Information Blue Plus (HMO Minnesota) Enrollment by Product Line (Age & Sex) Data Last Refreshed: Oct 24, 2011 9:02 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 32482 95192 95607 79920 44009 24374 Member Months Female 30597 90776 93751 77952 44302 29911 Total 63079 185968 189358 157872 88311 54285 371584 59.70% 37101 36950 32721 27393 27521 367289 46.78% 77454 77735 57868 46161 40716 738873 52.50% 161686 25.98% 30615 26925 18997 12409 299934 38.21% 41644 33743 23589 18608 461620 32.80% 88946 14.29% 141 44 19 9 3 0 117584 14.98% 209 21 9 0 15 2 206530 14.67% 216 0.03% 0 256 0.03% 0 472 0.03% 622432 785063 HEDIS 2011 (Reporting Year 2010) 114555 114685 90589 73554 68237 72259 60668 42586 31017 350 65 28 9 18 2 0 1407495 Page 102
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