Preferred One Community Health Plan General Info Disclaimers Code WCC Effectiveness of Care Measures Prevention and Screening Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: 1/6/2011 Page 2 Page 28 Page Adult's Access to Preventive/Ambulatory Health Services 54 CAP Children's and Adolescents' Access to Primary Care Practitioners 59 IET Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 61 Prenatal and Postpartum Care 66 27 AAP 3 Access / Availability of Care Measures 0 Code CIS Childhood Immunization Status 5 29 BCS Breast Cancer Screening 9 30 PPC CCS Cervical Cancer Screening 10 COL Colorectal Cancer Screening 11 0 Code CHL Chlamydia Screening in Women 12 Well Child Visits in the First 15 Months of Life 68 GSO Glaucoma Screening in Older Adults 14 31 W15 32 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 70 LSC Lead Screening in Children 15 33 AWC Adolescent Well-Care Visits 71 COA Care for Older Adults 34 AMB Ambulatory Care 72 16 Respiratory Conditions IPU Inpatient Utilization - General Hospital/Acute Care 77 IAD Identification of Alcohol and Other Drug Services 82 Pharmacotherapy Management of COPD Exacerbation 17 36 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 20 37 MPT ASM Use of Appropriate Medications for People with Asthma 21 Cardiovascular 0 Code Cholesterol Management for Patients with Cardiovascular Conditions 23 CBP Controlling High Blood Pressure 26 Persistence of Beta Blocker Treatment After Hearth Attack 27 PBH Diabetes CDC Comprehensive Diabetes Care 28 Musculoskeletal OMW Osteoporosis Management in Women Who had a Fracture 33 Behavioral Health AMM Antidepressant Medication Management 34 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 39 FUH Follow-up After Hospitalization for Mental Illness 41 Medication Management Annual Monitoring for Patients on Persistent Medications 44 MRP Medication Reconciliation Post Discharge 49 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 50 DAE Use of High Risk Medications in the Elderly 52 MPM Page 35 PCE CMC Use of Services Measures 38 BCR 39 ENP Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services87 Health Plan Descriptive Information Measures Page Board Certification 92 Enrollment by Product Line (Age & Sex) 94 DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2010 (Reporting Year 2009) Page 2 Effectiveness of Care Preferred One Community Health Plan Weight Assessment and Counseling for Nutrition and Physical Activity Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total 2009 A General Measure Data Ages 3-11 Ages 12-17 Total 2009 A Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2009 A 3249 2123 5372 3249 2123 5372 3249 2123 5372 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 25 9 34 16 16 32 0 0 0 0.77% 0.45% 1.09% 0.42% 0.12% 0.72% 0.63% 0.41% 0.85% 0.49% 0.24% 0.75% 0.75% 0.36% 1.15% 0.60% 0.38% 0.81% 0.00% 0.00% 0.02% 0.00% 0.00% 0.02% 0.00% 0.00% 0.01% Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 3 Effectiveness of Care Preferred One Community Health Plan Weight Assessment and Counseling for Nutrition and Physical Activity Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements General Measure Data Ages 3-11 Ages 12-17 Counseling for Nutrition Total General Measure Data Ages 3-11 Ages 12-17 Total Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical records excluded Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 4 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Influenza 307 78.52% 339 86.70% 347 88.75% 344 87.98% 305 78.01% 343 87.72% 309 79.03% 113 28.90% 238 60.87% 246 62.92% 307 78.52% 339 86.70% 347 88.75% 344 87.98% 305 78.01% 343 87.72% 309 79.03% 113 28.90% 238 60.87% 246 62.92% 307 32 86.92% 83.45% 90.40% 339 34 95.64% 93.49% 97.80% 347 9 91.28% 88.35% 94.21% 344 25 94.62% 92.25% 96.98% 305 60 93.59% 91.03% 96.15% 342 9 90.00% 86.89% 93.11% 309 32 87.44% 84.02% 90.85% 113 3 29.74% 25.08% 34.41% 238 26 67.69% 62.92% 72.46% 246 16 67.18% 62.39% 71.97% 391 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2010 (Reporting Year 2009) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2009 H 391 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 390 Page 5 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 251 64.19% 241 61.64% 79 20.20% 179 45.78% 173 44.25% 67 17.14% 58 14.83% 133 34.02% 49 12.53% 251 64.19% 241 61.64% 79 20.20% 179 45.78% 173 44.25% 67 17.14% 58 14.83% 133 34.02% 49 12.53% 251 60 79.74% 75.63% 83.86% 241 64 78.21% 73.98% 82.43% 79 25 26.67% 22.15% 31.18% 179 52 59.23% 54.23% 64.24% 173 53 57.95% 52.92% 62.98% 67 25 23.59% 19.25% 27.93% 58 20 20.00% 15.90% 24.10% 133 46 45.90% 40.82% 50.97% 49 21 17.95% 14.01% 21.89% 391 1 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2010 (Reporting Year 2009) Combo 4 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Combo 3 2009 H 391 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Combo 2 390 Page 6 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Pneumococcal Hepatitis A Rotavirus Conjugate DTaP IPV MMR HiB Hepatitis B VZV Influenza NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 7 Effectiveness of Care Preferred One Community Health Plan Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHC Data Elements General Measure Data Combo 2 Combo 3 Combo 4 Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of Records Excluded because of Contraindications by Admin Data Number of Records Excluded because of Contraindications by Medical Record Review Number of employee/dependent records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 8 Effectiveness of Care Preferred One Community Health Plan Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial 2009 A 4600 3266 71.00% 69.68% 72.32% Medicare Advantage MSHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR Page 9 Effectiveness of Care Preferred One Community Health Plan Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial MHCP-MC 2009 A 4939 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate NR NR NR NR Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 77.10% NR Lower 95% Confidence Interval Upper 95% Confidence Interval 75.92% 78.28% NR NR HEDIS 2010 (Reporting Year 2009) 3808 Page 10 Effectiveness of Care Preferred One Community Health Plan Colorectal Cancer Screening Data Last Refreshed: Jan 6, 2011 10:19 AM Data Elements Commercial Measurement Year Data collection methodology (administrative or hybrid) Eligible population 2009 H 5415 Number of numerator events by administrative data in eligible population (before exclusions) 2073 Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) 38.28% 411 0.05 432 158 36.57% 0 0 0 0 0 411 150 80 55.96% 51.04% 60.88% Medicare Advantage MSHO SNBC NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 11 Effectiveness of Care Preferred One Community Health Plan Chlamydia Screening in Women Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 1620 Ages 2124 Total 555 207 37.30% 33.18% 41.41% 507 253 49.90% 45.45% 54.35% 1062 460 43.31% 40.29% 46.34% 2009 A Page 12 Effectiveness of Care Preferred One Community Health Plan Chlamydia Screening in Women Minnesota Health Care Programs - Managed Care (MHCP-MC) General Ages 16Data Elements Measure 20 Data Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate NR Lower 95% Confidence Interval NR Upper 95% Confidence Interval NR HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:19 AM Ages 2124 NR NR NR Total NR NR NR NR NR Page 13 Effectiveness of Care Preferred One Community Health Plan Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage MSHO NR NR NR NR NR NR Page 14 Effectiveness of Care Preferred One Community Health Plan Data Last Refreshed: Jan 6, 2011 10:19 AM Lead Screening in Children Data Elements MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate NR Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS NR Records Excluded because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate NR Lower 95% Confidence Interval NR Upper 95% Confidence Interval NR HEDIS 2010 (Reporting Year 2009) Page 15 Effectiveness of Care Preferred One Community Health Plan Data Last Refreshed: Jan 6, 2011 10:19 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening NR NR NR NR NR NR NR NR Reported Rate NR NR NR NR Lower 95% Confidence Interval NR NR NR NR Upper 95% Confidence Interval NR NR NR NR Data Elements General Measure Data Advance Care Planning Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2010 (Reporting Year 2009) Page 16 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 17 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 18 Effectiveness of Care Preferred One Community Health Plan Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 19 Effectiveness of Care Preferred One Community Health Plan Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage MSHO SNBC NR NR NR NR NR NR NR NR NR Page 20 Effectiveness of Care Preferred One Community Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 5-11 Ages 12-50 Total 62 60 96.77% 91.57% 100.00% 218 194 88.99% 84.61% 93.38% 280 254 90.71% 87.14% 94.29% 2009 A ` Page 21 Effectiveness of Care Preferred One Community Health Plan Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 5-11 NR NR NR Ages 12-50 Total NR NR NR NR NR NR NR NR Page 22 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 141 1 86.50% 0.61% 141 1 86.50% 0.61% 141 3 1 105 88.34% 83.11% 93.58% 65.03% 57.40% 72.66% 2009 H 163 411 5.00% 163 0 0 0 163 Page 23 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Page 24 Effectiveness of Care Preferred One Community Health Plan Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data LDL-C screening LDL-C Level of <100 mg/dL NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 25 Effectiveness of Care Preferred One Community Health Plan Controlling High Blood Pressure Data Last Refreshed: Jan 6, 2011 10:19 AM Data Elements Commercial Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2009 H 1713 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS 0.00% 411 15.00% 473 0 0.00% Records Excluded because of Valid Data Errors 6 Number of records excluded because of false positive diagnoses 8 Number of administrative data records excluded 1 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 7 411 0 311 75.67% 71.40% 79.94% HEDIS 2010 (Reporting Year 2009) Medicare Advantage MSHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 26 Effectiveness of Care Preferred One Community Health Plan Persistence of Beta Blocker Treatment After Hearth Attack Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial Medicare Advantage MSHO SNBC MHCP-MC NR NR NR NR NR NR NR NR NR NR NR NR 2009 A 21 Numerator Events by Admin Data on Eligible Population 19 Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval NA NA NA HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:19 AM Page 27 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Good HbA1c Control Control (>9.0%) (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg 2009 H 930 2009 H 930 2009 H 788 2009 H 930 2009 H 930 2009 H 930 2009 H 930 2009 H 930 2009 H 930 2009 H 930 818 87.96% 548 5% 576 499 86.63% 927 99.68% 548 5% 576 575 99.83% 0 0.00% 548 5% 487 0 0.00% 2 0.22% 548 5% 576 1 0.17% 510 54.84% 548 5% 576 307 53.30% 778 83.66% 548 5% 576 478 82.99% 4 0.43% 548 5% 576 2 0.35% 760 81.72% 548 5% 576 468 81.25% 7 0.75% 548 5% 576 4 0.69% 5 0.54% 548 5% 576 3 0.52% 1 1 1 1 1 1 1 1 1 1 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 4 4 36 4 4 4 4 4 4 4 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 5 548 1 365 66.79% 62.75% 70.82% 5 548 298 93 71.35% 67.47% 75.23% 5 548 458 13 85.95% 82.95% 88.95% 5 548 2 291 53.47% 49.20% 57.73% 5 548 446 22 85.40% 82.35% 88.45% 5 548 4 423 77.92% 74.36% 81.48% 5 548 3 288 53.10% 48.83% 57.37% Number of Administrative required exclusions 430 Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 430 5 548 479 19 90.88% 88.37% 93.38% 5 548 50 71 22.08% 18.52% 25.64% 3 430 0 190 44.19% 39.38% 49.00% Page 28 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 29 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 30 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 31 Effectiveness of Care Preferred One Community Health Plan Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 32 Effectiveness of Care Preferred One Community Health Plan Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage MSHO NR NR NR NR NR NR Page 33 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 269 192 71.38% 65.79% 76.96% 146 54.28% 48.14% 60.41% Page 34 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 35 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 36 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 37 Effectiveness of Care Preferred One Community Health Plan Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 38 Effectiveness of Care Preferred One Community Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation Phase Continuation and Maintenance Phase 87 35 40.23% 29.35% 51.11% 14 8 NA NA NA 2009 A Page 39 Effectiveness of Care Preferred One Community Health Plan Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation Phase Continuation and Maintenance Phase NR NR NR NR NR NR Page 40 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 41 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 42 Effectiveness of Care Preferred One Community Health Plan Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 43 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 1478 1191 80.58% 78.53% 82.63% 16 14 NA NA NA 1230 1021 83.01% 80.87% 85.15% 80 52 65.00% 53.92% 76.08% 2804 2278 81.24% 79.78% 82.70% 2009 A Page 44 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 45 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 46 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 47 Effectiveness of Care Preferred One Community Health Plan Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 48 Access/Availability of Care Preferred One Community Health Plan Medication Reconciliation Post Discharge Data Elements Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR Page 49 Effectiveness of Care Preferred One Community Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 50 Effectiveness of Care Preferred One Community Health Plan Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs NR NR NR NR NR NR NR NR NR Total NR NR NR Page 51 Effectiveness of Care Preferred One Community Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 52 Effectiveness of Care Preferred One Community Health Plan Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data At least 1 Prescription At least 2 Prescriptions NR NR NR NR NR NR Page 53 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 5201 5577 201 10979 4830 5311 196 92.87% 92.16% 93.58% 95.23% 94.66% 95.80% 97.51% 95.11% 99.91% 10337 94.15% 93.71% 94.60% 2009 A Page 54 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR Page 55 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR Page 56 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR Page 57 Access/Availability of Care Preferred One Community Health Plan Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR Page 58 Access/Availability of Care Preferred One Community Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 416 396 2145 1895 1719 1513 3068 2622 95.19% 93.02% 97.37% 88.34% 86.96% 89.73% 88.02% 86.45% 89.58% 85.46% 84.20% 86.73% 2009 A Page 59 Access/Availability of Care Preferred One Community Health Plan Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. NR NR NR NR NR NR NR NR NR NR NR NR Page 60 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 29 403 374 10 4 138 26 148 30 NA NA NA NA NA NA 36.90% 31.87% 41.92% 6.95% 4.24% 9.66% 36.72% 31.89% 41.56% 7.44% 4.76% 10.13% Page 61 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 62 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 63 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 64 Access/Availability of Care Preferred One Community Health Plan Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 65 Access/Availability of Care Preferred One Community Health Plan Prenatal and Postpartum Care Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2009 H 464 2009 H 464 Number of numerator events by administrative data in eligible population (before exclusions) 333 277 71.77% 411 5% 432 310 59.70% 411 5% 432 262 71.76% 60.65% 8 8 0 8 411 296 81 0 8 411 253 83 91.73% 88.94% 94.51% 81.75% 77.90% 85.61% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) Page 66 Access/Availability of Care Preferred One Community Health Plan Prenatal and Postpartum Care Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Current year's administrative rate (before exclusions) NR NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR NR NR NR NR NR NR NR Data Elements Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) Page 67 Use of Services Preferred One Community Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 19 4 7 9 16 56 238 5.44% 2.92% 7.97% 1.15% 0.00% 2.41% 2.01% 0.39% 3.62% 2.58% 0.77% 4.39% 4.58% 2.25% 6.92% 16.05% 12.05% 20.04% 68.19% 63.17% 73.22% 2009 A 349 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 68 Use of Services Preferred One Community Health Plan Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 69 Use of Services Preferred One Community Health Plan Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial Data Last Refreshed: Jan 6, 2011 10:19 AM MHCP-MC 2009 A 1774 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 1125 63.42% 61.15% 65.69% NR NR NR Page 70 Use of Services Preferred One Community Health Plan Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial MHCP-MC 2009 A 4802 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors NR NR NR NR Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 1500 31.24% 29.92% 32.56% NR NR NR Page 71 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 5987 62057 73877 194692 149994 4016 180 33 12 490848 Outpatient Visits (Excludes MH/CD) Age <1 1-9 Visits 4063 11897 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 10989 30405 32388 1352 72 22 0 91188 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months 678.64 191.71 148.75 156.17 215.93 336.65 400.00 666.67 185.78 Emergency Room Visits Visits 143 557 605 1535 1206 54 0 3 0 4103 Visits/ 1,000 Member Months 23.89 8.98 8.19 7.88 8.04 13.45 0.00 90.91 8.36 Ambulatory Surgery/Procedures Procedures 36 256 186 1052 2161 97 5 2 0 3795 Procedures/ 1,000 Member Months 6.01 4.13 2.52 5.40 14.41 24.15 27.78 60.61 7.73 Observation Room Stays Resulting in Discharge Stays 4 12 11 100 41 2 0 0 0 170 Stays/ 1,000 Member Months 0.67 0.19 0.15 0.51 0.27 0.50 0.00 0.00 0.35 Page 72 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 73 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 74 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 75 Use of Services Preferred One Community Health Plan Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age Visits <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 76 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:19 AM Member Months 5987 62057 73889 194692 149994 4016 180 33 0 490848 Discharges Discharges / 1,000 Member Months 55 112 122 883 811 35 1 2 0 2021 9.19 1.80 1.65 4.54 5.41 8.72 5.56 60.61 47 77 39 153 336 15 0 2 0 669 7.85 1.24 0.53 0.79 2.24 3.74 0.00 60.61 8 35 70 224 471 20 1 0 0 829 1.34 0.56 0.95 1.15 3.14 4.98 5.56 0.00 13 506 4 0 523 0.18 2.60 0.03 HEDIS 2010 (Reporting Year 2009) 4.12 1.36 1.69 1.25 Days Days / 1,000 Member Months 282 414 356 2621 2890 128 6 7 0 6704 47.10 6.67 4.82 13.46 19.27 31.87 33.33 212.12 143 213 103 745 1134 43 0 7 0 2388 23.89 3.43 1.39 3.83 7.56 10.71 0.00 212.12 139 201 228 647 1752 85 6 0 0 3058 23.22 3.24 3.09 3.32 11.68 21.17 33.33 0.00 25 1229 4 0 1258 0.34 6.31 0.03 13.66 4.87 6.23 3.01 Average Length of Stay 5.13 3.70 2.92 2.97 3.56 3.66 6.00 3.50 NA 3.32 3.04 2.77 2.64 4.87 3.38 2.87 NA 3.50 NA 3.57 17.38 5.74 3.26 2.89 3.72 4.25 6.00 NA NA 3.69 1.92 2.43 1.00 NA 2.41 Page 77 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 78 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:19 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 79 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:19 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 80 Use of Services Preferred One Community Health Plan Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total NR Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 81 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 44668 19398 26543 41764 121676 2609 0 256658 Female 44043 18375 23514 36038 110600 1620 0 234190 Total 88711 37773 50057 77802 232276 4229 0 490848 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 1 1 24 17 41 49 32 81 60 32 92 173 69 242 3 0 3 0 0 0 309 151 460 HEDIS 2010 (Reporting Year 2009) Male 44668 19398 26543 41764 121676 2609 0 256658 Female 44043 18375 23514 36038 110600 1620 0 234190 Total 88711 37773 50057 77802 232276 4229 0 490848 Percent 0.00% 0.03% 0.01% 1.48% 1.11% 1.30% 2.22% 1.63% 1.94% 1.72% 1.07% 1.42% 1.71% 0.75% 1.25% 1.38% 0.00% 0.85% NA NA NA 1.44% 0.77% 1.12% Number 0 0 0 6 5 11 6 9 15 18 9 27 45 21 66 1 0 1 0 0 0 76 44 120 Male 44668 19398 26543 41764 121676 2609 0 256658 Female 44043 18375 23514 36038 110600 1620 0 234190 Total 88711 37773 50057 77802 232276 4229 0 490848 Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.00% 0.00% 0.00% 0.37% 0.33% 0.35% 0.27% 0.46% 0.36% 0.52% 0.30% 0.42% 0.44% 0.23% 0.34% 0.46% 0.00% 0.28% NA NA NA 0.36% 0.23% 0.29% Number 0 1 1 6 3 9 4 7 11 5 2 7 10 4 14 1 0 1 0 0 0 26 17 43 Percent 0.00% 0.03% 0.01% 0.37% 0.20% 0.29% 0.18% 0.36% 0.26% 0.14% 0.07% 0.11% 0.10% 0.04% 0.07% 0.46% 0.00% 0.28% NA NA NA 0.12% 0.09% 0.11% Member Months (Outpatient/ED) Male 44668 19398 26543 41764 121676 2609 0 256658 Female 44043 18375 23514 36038 110600 1620 0 234190 Total 88711 37773 50057 77802 232276 4229 0 490848 Outpatient/ED Number 0 0 0 21 15 36 44 28 72 49 28 77 142 55 197 3 0 3 0 0 0 259 126 385 Percent 0.00% 0.00% 0.00% 1.30% 0.98% 1.14% 1.99% 1.43% 1.73% 1.41% 0.93% 1.19% 1.40% 0.60% 1.02% 1.38% 0.00% 0.85% NA NA NA 1.21% 0.65% 0.94% Page 82 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male Female NR NR Total NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 83 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 84 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 85 Use of Services Preferred One Community Health Plan Identification of Alcohol and Other Drug Services Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months (Any) Age Male Female Male Total 0-12 NR 13-17 NR 18-24 NR 25-34 NR 35-64 NR 65+ NR Unknown NR Total NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:19 AM Member Months (Inpatient) Female NR Total NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Intensive Outpatient/Partial Male Female Total NR NR NR NR NR NR NR NR NR NR Male Member Months (Outpatient/ED) Female NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Total NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 86 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 44668 19398 189983 2609 0 256658 Female 44043 18375 170152 1620 0 234190 Total 88711 37773 360135 4229 0 490848 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 150 107 257 125 122 247 552 996 1548 8 6 14 0 0 0 835 1231 2066 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 44668 19398 189983 2609 0 256658 Female 44043 18375 170152 1620 0 234190 Total 88711 37773 360135 4229 0 490848 Number 3 0 3 8 17 25 30 37 67 0 1 1 0 0 0 41 55 96 Female 44043 18375 170152 1620 0 234190 Total 88711 37773 360135 4229 0 490848 Intensive Outpatient/Partial Hospitalization Inpatient Percent 4.03% 2.92% 3.48% 7.73% 7.97% 7.85% 3.49% 7.02% 5.16% 3.68% 4.44% 3.97% NA NA NA 3.90% 6.31% 5.05% Male 44668 19398 189983 2609 0 256658 Percent 0.08% 0.00% 0.04% 0.49% 1.11% 0.79% 0.19% 0.26% 0.22% 0.00% 0.74% 0.28% NA NA NA 0.19% 0.28% 0.23% Number 9 4 13 10 13 23 31 61 92 0 0 0 0 0 0 50 78 128 Percent 0.24% 0.11% 0.18% 0.62% 0.85% 0.73% 0.20% 0.43% 0.31% 0.00% 0.00% 0.00% NA NA NA 0.23% 0.40% 0.31% Member Months (Outpatient/ED) Male 44668 19398 189983 2609 0 256658 Female 44043 18375 170152 1620 0 234190 Total 88711 37773 360135 4229 0 490848 Outpatient/ED Number 150 105 255 120 116 236 533 970 1503 8 5 13 0 0 0 811 1196 2007 Percent 4.03% 2.86% 3.45% 7.42% 7.58% 7.50% 3.37% 6.84% 5.01% 3.68% 3.70% 3.69% NA NA NA 3.79% 6.13% 4.91% Page 87 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Male Female NR NR Total NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Male Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 88 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 89 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 90 Use of Services Preferred One Community Health Plan Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care(MHCP-MC Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 91 Health Plan Descriptive Information Preferred One Community Health Plan Data Last Refreshed: Jan 6, 2011 10:19 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2010 (Reporting Year 2009) Number of Physicians in Active Board Certification Each Practice Area Percent Number 3353 3146 148 6588 2921 2803 146 5877 87.12% 89.10% 98.65% 89.21% Page 92 Health Plan Descriptive Information Preferred One Community Health Plan Data Last Refreshed: Jan 6, 2011 10:19 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2010 (Reporting Year 2009) Number of Physicians in Active Board Certification Each Practice Area Percent Number 3353 3146 148 6588 2921 2803 146 5877 87.12% 89.10% 98.65% 89.21% Page 93 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:19 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 2972 13324 17780 17925 12065 7952 Member Months Female 3015 13705 17248 17118 11332 7497 Total 5987 27029 35028 35043 23397 15449 72018 28.06% 18591 21515 20249 21138 22036 69915 29.85% 16017 18293 17745 18409 20699 141933 28.92% 103529 40.34% 25522 22923 19216 10841 91163 38.93% 22911 21555 16521 10505 194692 39.66% 78502 30.59% 2135 349 68 37 12 8 71492 30.53% 1295 237 69 6 13 0 149994 30.56% 2609 1.02% 0 1620 0.69% 0 4229 0.86% 256658 234190 HEDIS 2010 (Reporting Year 2009) 34608 39808 37994 39547 42735 48433 44478 35737 21346 3430 586 137 43 25 8 0 490848 Page 94 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:19 AM Medicare Advantage Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Page 95 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:19 AM MSHO Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Page 96 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:19 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Page 97 Health Plan Descriptive Information Preferred One Community Health Plan Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:19 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Page 98
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