HealthPartners / Group Health Plan, Inc. General Info Disclaimers Code WCC Effectiveness of Care Measures Prevention and Screening Weight Assessment and Counseling for Nutrition and Physical Activity for Children/Adolescents HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: 1/6/2011 Page 2 Page 28 Page Adult's Access to Preventive/Ambulatory Health Services 54 CAP Children's and Adolescents' Access to Primary Care Practitioners 59 IET Initiation/Engagement of Alcohol & Other Drug Dependence Treatment 61 Prenatal and Postpartum Care 66 27 AAP 3 Access / Availability of Care Measures 0 Code CIS Childhood Immunization Status 5 29 BCS Breast Cancer Screening 9 30 PPC CCS Cervical Cancer Screening 10 COL Colorectal Cancer Screening 11 0 Code CHL Chlamydia Screening in Women 12 Well Child Visits in the First 15 Months of Life 68 GSO Glaucoma Screening in Older Adults 14 31 W15 32 W34 Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life 70 LSC Lead Screening in Children 15 33 AWC Adolescent Well-Care Visits 71 COA Care for Older Adults 34 AMB Ambulatory Care 72 16 Respiratory Conditions IPU Inpatient Utilization - General Hospital/Acute Care 77 IAD Identification of Alcohol and Other Drug Services 82 Pharmacotherapy Management of COPD Exacerbation 17 36 SPR Use of Spirometry Testing in the Assessment and Diagnosis of COPD 20 37 MPT ASM Use of Appropriate Medications for People with Asthma 21 Cardiovascular 0 Code Cholesterol Management for Patients with Cardiovascular Conditions 23 CBP Controlling High Blood Pressure 26 Persistence of Beta Blocker Treatment After Hearth Attack 27 PBH Diabetes CDC Comprehensive Diabetes Care 28 Musculoskeletal OMW Osteoporosis Management in Women Who had a Fracture 33 Behavioral Health AMM Antidepressant Medication Management 34 ADD Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication 39 FUH Follow-up After Hospitalization for Mental Illness 41 Medication Management Annual Monitoring for Patients on Persistent Medications 44 MRP Medication Reconciliation Post Discharge 49 DDE Potentially Harmful Drug-Disease Interactions in the Elderly 50 DAE Use of High Risk Medications in the Elderly 52 MPM Page 35 PCE CMC Use of Services Measures 38 BCR 39 ENP Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services87 Health Plan Descriptive Information Measures Page Board Certification 92 Enrollment by Product Line (Age & Sex) 94 DISCLAIMERS -1 ( this page left blank intentionally ) 0. Disclaimer Query located below HEDIS 2010 (Reporting Year 2009) Page 2 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Weight Assessment and Counseling for Nutrition and Physical Activity Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Total 2009 H Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Ages 3-11 Ages 12-17 Counseling for Nutrition General Measure Data Ages 3-11 Ages 12-17 Total 2009 H Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2009 H 51619 35976 87595 51619 35976 87595 51619 35976 87595 8138 15.77% 6484 18.02% 14622 16.69% 379 0.73% 287 0.80% 666 0.76% 0 0.00% 1 0.00% 1 0.00% 0 0.00% 0 0.00% 0 0.00% 411 5.00% 411 5.00% 432 411 5.00% 432 43 9.95% 31 7.18% 74 17.13% 432 1 0.23% 0 0.00% 1 0.23% Number of Records Excluded Because of Valid Data Errors 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 241 170 411 241 170 411 241 170 411 41 94 56.02% 49.54% 62.49% 29 65 55.29% 47.53% 63.06% 70 159 55.72% 50.79% 60.64% 1 120 50.21% 43.69% 56.73% 0 88 51.76% 43.96% 59.57% 1 208 50.85% 45.90% 55.81% 0 122 50.62% 44.10% 57.14% 0 103 60.59% 52.95% 68.23% 0 225 54.74% 49.81% 59.68% Page 3 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Weight Assessment and Counseling for Nutrition and Physical Activity Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) BMI Percentile Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Total 2009 H Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Ages 3-11 Ages 12-17 Counseling for Nutrition General Measure Data Ages 3-11 Ages 12-17 Total 2009 H Counseling for Physical Activity General Ages 12Measure Ages 3-11 Total 17 Data 2009 H 6806 3632 10438 6806 3632 10438 6806 3632 10438 3334 48.99% 1708 47.03% 5042 48.30% 106 1.56% 61 1.68% 167 1.60% 1 0.01% 10 0.28% 11 0.11% 0 0.00% 0 0.00% 0 0.00% 411 5.00% 411 5.00% 432 411 5.00% 432 152 35.19% 76 17.59% 228 52.78% 432 6 1.39% 5 1.16% 11 2.55% Number of Records Excluded Because of Valid Data Errors 0 0 0 Number of administrative data records excluded 0 0 0 Number of medical records excluded 0 0 0 Number of employee/dependent records excluded 0 0 0 Records Added from the Oversample List 0 0 0 Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 267 144 411 267 144 411 267 144 411 146 52 74.16% 68.72% 79.60% 74 28 70.83% 63.06% 78.60% 220 80 72.99% 68.58% 77.41% 5 177 68.16% 62.39% 73.94% 5 84 61.81% 53.52% 70.09% 10 261 65.94% 61.23% 70.64% 0 180 67.42% 61.61% 73.22% 0 90 62.50% 54.25% 70.75% 0 270 65.69% 60.98% 70.40% Page 4 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Influenza 4371 80.07% 4636 84.92% 4869 89.19% 4806 88.04% 4381 80.25% 4771 87.40% 4360 79.87% 1685 30.87% 3708 67.92% 3765 68.97% 334 77.31% 355 82.18% 392 90.74% 381 88.19% 344 79.63% 384 88.89% 337 78.01% 133 30.79% 282 65.28% 293 67.82% 319 45 88.56% 85.37% 91.76% 338 51 94.65% 92.35% 96.94% 375 11 93.92% 91.48% 96.35% 364 34 96.84% 95.02% 98.65% 328 59 94.16% 91.77% 96.55% 367 12 92.21% 89.50% 94.93% 321 46 89.29% 86.18% 92.41% 131 14 35.28% 30.54% 40.02% 269 32 73.24% 68.83% 77.64% 281 11 71.05% 66.54% 75.55% 432 0 Number of Records Excluded because of Contraindications by Admin Data 1 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 HEDIS 2010 (Reporting Year 2009) MMR 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2009 H 5459 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 411 Page 5 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 3775 69.15% 3675 67.32% 1372 25.13% 3022 55.36% 2944 53.93% 1196 21.91% 1159 21.23% 2475 45.34% 1023 18.74% 293 67.82% 280 64.81% 102 23.61% 222 51.39% 223 51.62% 83 19.21% 83 19.21% 185 42.82% 69 15.97% 280 56 81.75% 77.90% 85.61% 267 57 78.83% 74.76% 82.90% 100 29 31.39% 26.78% 36.00% 211 44 62.04% 57.23% 66.86% 213 43 62.29% 57.48% 67.09% 82 27 26.52% 22.13% 30.91% 81 27 26.28% 21.90% 30.65% 177 38 52.31% 47.36% 57.26% 68 26 22.87% 18.69% 27.05% 432 0 Number of Records Excluded because of Contraindications by Admin Data 1 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 1 HEDIS 2010 (Reporting Year 2009) Combo 4 411 5.00% Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Combo 3 2009 H 5459 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Combo 2 411 Page 6 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data HiB Hepatitis B VZV Influenza 770 82.44% 850 91.01% 852 91.22% 861 92.18% 845 90.47% 819 87.69% 750 80.30% 387 41.43% 627 67.13% 598 64.03% 356 82.41% 398 92.13% 391 90.51% 401 92.82% 395 91.44% 378 87.50% 344 79.63% 179 41.44% 299 69.21% 276 63.89% 341 17 87.10% 83.74% 90.47% 380 18 96.84% 95.02% 98.65% 376 12 94.40% 92.06% 96.75% 383 21 98.30% 96.92% 99.67% 378 23 97.57% 95.96% 99.18% 363 10 90.75% 87.83% 93.68% 331 13 83.70% 80.01% 87.39% 174 5 43.55% 38.64% 48.47% 289 7 72.02% 67.56% 76.48% 266 8 66.67% 61.99% 71.35% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2010 (Reporting Year 2009) MMR 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval IPV 2009 H 934 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Pneumococcal Hepatitis A Rotavirus Conjugate DTaP 411 Page 7 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Childhood Immunization Status Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHC Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Combo 5 Combo 6 Combo 7 Combo 8 Combo 9 Combo10 718 76.87% 691 73.98% 359 38.44% 556 59.53% 527 56.42% 306 32.76% 303 32.44% 453 48.50% 267 28.59% 330 76.39% 318 73.61% 165 38.19% 261 60.42% 239 55.32% 145 33.56% 142 32.87% 206 47.69% 127 29.40% 316 27 83.45% 79.74% 87.17% 306 24 80.29% 76.32% 84.26% 160 14 42.34% 37.44% 47.23% 253 16 65.45% 60.73% 70.17% 230 18 60.34% 55.49% 65.19% 141 10 36.74% 31.96% 41.52% 138 11 36.25% 31.48% 41.02% 201 15 52.55% 47.61% 57.50% 124 8 32.12% 27.48% 36.75% 432 0 Number of Records Excluded because of Contraindications by Admin Data 0 Number of Records Excluded because of Contraindications by Medical Record Review 0 Number of employee/dependent records excluded 0 Records Added from the Oversample List 0 HEDIS 2010 (Reporting Year 2009) Combo 4 411 0.05 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval Combo 3 2009 H 934 Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Combo 2 411 Page 8 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Breast Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Medicare Advantage MSHO 2009 A 85638 66462 77.61% 77.33% 77.89% 2009 A 165 119 72.12% 64.98% 79.27% 2009 A 165 119 72.12% 64.98% 79.27% SNBC MHCP-MC NR NR NR 2009 A 1591 1079 67.82% 65.49% 70.15% Page 9 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cervical Cancer Screening Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial MHCP-MC 2009 A 102144 2009 H 6497 Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate 4768 NR Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of administrative data records excluded NR Number of medical record data records excluded Number of employee/dependent medical records excluded 73.39% 411 10.00% 453 341 75.28% 0 0 16 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate 80.63% 16 411 324 20 83.70% Lower 95% Confidence Interval Upper 95% Confidence Interval 80.38% 80.87% 80.01% 87.39% HEDIS 2010 (Reporting Year 2009) 82356 Page 10 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Colorectal Cancer Screening Data Last Refreshed: Jan 6, 2011 10:24 AM Measurement Year Data collection methodology (administrative or hybrid) Eligible population 2009 H 101464 Medicare Advantage 2009 H 888 Number of numerator events by administrative data in eligible population (before exclusions) 62485 396 396 61.58% 411 0.05 432 266 61.57% 0 0 0 0 0 411 250 33 68.86% 64.26% 73.46% 44.59% 411 0.05 432 183 42.36% 0 3 1 0 4 411 177 30 50.36% 45.41% 55.32% 44.59% 411 5.00% 432 183 42.36% 0 3 1 0 4 411 177 30 50.36% 45.41% 55.32% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical records Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) Commercial MSHO SNBC 2009 H 888 NR NR NR NR NR Page 11 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Chlamydia Screening in Women Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 1620 Ages 2124 Total 8993 4230 47.04% 46.00% 48.07% 7712 4401 57.07% 55.96% 58.18% 16705 8631 51.67% 50.91% 52.43% 2009 A Page 12 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Chlamydia Screening in Women Minnesota Health Care Programs - Managed Care (MHCP-MC) General Data Elements Measure Data Measurement Year 2009 Data Collection Methodology A Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:24 AM Ages 1620 Ages 2124 Total 922 609 66.05% 62.94% 69.16% 845 620 73.37% 70.33% 76.41% 1767 1229 69.55% 67.38% 71.73% Page 13 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Glaucoma Screening in Older Adults Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage MSHO 2009 A 1844 1442 78.20% 76.29% 80.11% 2009 A 1844 1442 78.20% 76.29% 80.11% Page 14 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Jan 6, 2011 10:24 AM Lead Screening in Children Data Elements MHCP-MC Measurement Year Data Collection Methodology Eligible Member Population 2009 H 934 Numerator Events by Admin Data on Eligible Population (before exclusions) 893 Current Year's Admin Rate 95.61% Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS 411 5.00% 432 419 96.99% Records Excluded because of Valid Data Errors 0 Number of administrative data records excluded 0 Number of medical record data records excluded 0 Number of employee/dependent medical records excluded 0 Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record 0 411 399 0 Reported Rate 97.08% Lower 95% Confidence Interval 95.33% Upper 95% Confidence Interval 98.83% HEDIS 2010 (Reporting Year 2009) Page 15 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Jan 6, 2011 10:24 AM Care for Older Adults MSHO Medication Review Functional Status Assessment Pain Screening NR NR NR NR NR NR NR NR Reported Rate NR NR NR NR Lower 95% Confidence Interval NR NR NR NR Upper 95% Confidence Interval NR NR NR NR Data Elements General Measure Data Advance Care Planning Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population (before exclusions) Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin Rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record HEDIS 2010 (Reporting Year 2009) Page 16 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Systemic corticosteroid Bronchodilator 28 56.00% 41.24% 70.76% 44 88.00% 77.99% 98.01% 2009 A 50 10 0 Page 17 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Systemic corticosteroid Bronchodilator 28 56.00% 41.24% 70.76% 44 88.00% 77.99% 98.01% 2009 A 50 10 0 Page 18 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Pharmacotherapy Management of COPD Exacerbation Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Data Elements General Measure Data Systemic corticosteroid Bronchodilator NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Exclusions based on direct transfers to another facility Exclusions based on readmissions Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 19 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Spirometry Testing in the Assessment and Diagnosis of COPD Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage MSHO SNBC 2009 A 59 11 18.64% 7.86% 29.43% 2009 A 59 11 18.64% 7.86% 29.43% NR NR NR Page 20 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 5-11 Ages 12-50 Total 754 738 97.88% 96.78% 98.97% 2989 2745 91.84% 90.84% 92.84% 3743 3483 93.05% 92.23% 93.88% 2009 A ` Page 21 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of Appropriate Medications for People with Asthma Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 5-11 Ages 12-50 Total 138 126 91.30% 86.24% 96.37% 297 264 88.89% 85.15% 92.63% 435 390 89.66% 86.68% 92.63% 2009 A Page 22 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 3439 1084 87.55% 27.60% 388 129 89.81% 29.86% 369 12 121 181 92.70% 90.06% 95.34% 73.48% 69.09% 77.87% 2009 H 3928 411 5.00% 432 0 0 0 411 Page 23 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 93 58 91.18% 56.86% 93 58 91.18% 56.86% 91 3 58 17 92.16% 86.45% 97.86% 73.53% 64.48% 82.58% 2009 H 102 102 0.00% 102 0 0 0 102 Page 24 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Cholesterol Management for Patients with Cardiovascular Conditions Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data on Eligible Population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Records Excluded because of Valid Data Errors Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data LDL-C screening LDL-C Level of <100 mg/dL 61 30 83.56% 41.10% 61 30 83.56% 41.10% 61 4 30 16 89.04% 81.19% 96.89% 63.01% 51.25% 74.77% 2009 H 73 73 0.00% 73 0 0 0 73 Page 25 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Controlling High Blood Pressure Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Medicare Advantage MSHO Measurement Year Data Collection Methodology (Hybrid) Eligible Member Population 2009 H 35222 2009 H 819 2009 H 819 2009 H 1242 Numerator Events by Admin Data on Eligible Population (before exclusions) 0 0 0 0 0.00% 411 5.00% 432 0.00% 411 5.00% 432 0.00% 411 5.00% 432 0 0.00% 0 0.00% 0 0.00% Records Excluded because of Valid Data Errors 0 0 0 0 Number of records excluded because of false positive diagnoses 3 0 0 4 Number of administrative data records excluded 6 14 14 7 Number of medical record data records excluded 0 0 0 0 Number of employee/dependent medical records excluded 0 0 0 0 Records Added from the OverSample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 9 411 0 317 77.13% 72.95% 81.31% 14 411 0 316 76.89% 72.69% 81.08% 14 411 0 316 76.89% 72.69% 81.08% 11 411 0 294 71.53% 67.05% 76.02% Data Elements Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS HEDIS 2010 (Reporting Year 2009) SNBC NR NR NR NR NR MHCP-MC 0.00% 411 5.00% 432 0 0.00% Page 26 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Persistence of Beta Blocker Treatment After Hearth Attack Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Medicare Advantage MSHO Measurement Year Data Collection Methodology Eligible Member Population 2009 A 281 2009 A 13 2009 A 13 2009 A 17 Numerator Events by Admin Data on Eligible Population 226 11 11 12 80.43% 75.61% 85.24% NA NA NA NA NA NA Data Elements Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) SNBC NR NR NR MHCP-MC NA NA NA Page 27 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Good HbA1c Control Control (>9.0%) (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg 2009 H 19515 2009 H 19515 2009 H 19515 2009 H 19515 2009 H 19515 2009 H 19515 2009 H 19515 2009 H 19515 2009 H 19515 2009 H 19515 17674 90.57% 548 10% 603 540 89.55% 14659 75.12% 548 10% 603 454 75.29% 2070 10.61% 548 10% 603 73 12.11% 4257 21.81% 548 10% 603 132 21.89% 10921 55.96% 548 10% 603 342 56.72% 16770 85.93% 548 10% 603 505 83.75% 3898 19.97% 548 10% 603 119 19.73% 16312 83.59% 548 10% 603 503 83.42% 5361 27.47% 548 10% 603 158 26.20% 4201 21.53% 548 10% 603 122 20.23% 0 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 12 12 0 12 12 12 12 12 12 12 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 0 12 548 122 258 69.34% 65.39% 73.29% 12 548 312 82 71.90% 68.04% 75.75% 12 548 466 16 87.96% 85.14% 90.77% 12 548 111 215 59.49% 55.29% 63.69% 12 548 465 20 88.50% 85.74% 91.27% 12 548 136 298 79.20% 75.71% 82.69% 12 548 107 212 58.21% 53.99% 62.43% Number of Administrative required exclusions 147 Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 27 12 548 498 16 93.80% 91.68% 95.91% 12 548 108 3 20.26% 16.80% 23.71% 0 429 72 144 50.35% 45.50% 55.20% Page 28 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2009 H 430 2009 H 430 402 93.49% 411 10% 430 402 93.49% 246 57.21% 411 10% 430 246 57.21% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2009 H 430 2009 H 430 2009 H 430 2009 H 430 2009 H 430 2009 H 430 2009 H 430 167 38.84% 411 10% 430 167 38.84% 317 73.72% 411 10% 430 317 73.72% 373 86.74% 411 10% 430 373 86.74% 165 38.37% 411 10% 430 165 38.37% 381 88.60% 411 10% 430 381 88.60% 197 45.81% 411 10% 430 197 45.81% 149 34.65% 411 10% 430 149 34.65% Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 8 8 8 8 8 8 8 8 8 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 8 411 391 5 96.35% 94.42% 98.28% 8 411 59 3 15.09% 11.50% 18.67% 8 411 164 154 77.37% 73.21% 81.54% 8 411 303 29 80.78% 76.85% 84.71% 8 411 360 6 89.05% 85.91% 92.19% 8 411 161 125 69.59% 65.02% 74.16% 8 411 367 5 90.51% 87.56% 93.47% 8 411 188 155 83.45% 79.74% 87.17% 8 411 143 118 63.50% 58.73% 68.28% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) NR NR NR Page 29 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors HbA1c Testing Poor HbA1c Control 2009 H 430 2009 H 430 402 93.49% 411 10% 430 402 93.49% 246 57.21% 411 10% 430 246 57.21% Good HbA1c Control (<7.0%) NR NR Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2009 H 430 2009 H 430 2009 H 430 2009 H 430 2009 H 430 2009 H 430 2009 H 430 167 38.84% 411 10% 430 167 38.84% 317 73.72% 411 10% 430 317 73.72% 373 86.74% 411 10% 430 373 86.74% 165 38.37% 411 10% 430 165 38.37% 381 88.60% 411 10% 430 381 88.60% 197 45.81% 411 10% 430 197 45.81% 149 34.65% 411 10% 430 149 34.65% Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg 0 0 0 0 0 0 0 0 0 Number of administrative data records excluded 0 0 0 0 0 0 0 0 0 Number of medical record data records excluded 8 8 8 8 8 8 8 8 8 Number of employee/dependent medical records excluded 0 0 0 0 0 0 0 0 0 8 411 391 5 96.35% 94.42% 98.28% 8 411 59 3 15.09% 11.50% 18.67% 8 411 164 154 77.37% 73.21% 81.54% 8 411 303 29 80.78% 76.85% 84.71% 8 411 360 6 89.05% 85.91% 92.19% 8 411 161 125 69.59% 65.02% 74.16% 8 411 367 5 90.51% 87.56% 93.47% 8 411 188 155 83.45% 79.74% 87.17% 8 411 143 118 63.50% 58.73% 68.28% Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) NR NR NR Page 30 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Data Elements HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) NR NR NR NR NR NR NR NR NR NR NR Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg Eye Exam LDL-C Screening LDL-C Level <100 mg/dL NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded Number of Administrative required exclusions Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 31 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Comprehensive Diabetes Care Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator events by admin data in eligible population Current Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final Sample Size (FSS) Numerator events by admin data in FSS Admin rate on FSS Number of Records Excluded Because of Valid Data Errors Number of administrative data records excluded Number of medical record data records excluded Number of employee/dependent medical records excluded HbA1c Testing Poor HbA1c Control Good HbA1c Control (<7.0%) Adequate HbA1c Control (<8.0%) Eye Exam LDL-C Screening LDL-C Level <100 mg/dL 2009 H 997 2009 H 997 2009 H 997 2009 H 997 2009 H 997 2009 H 997 2009 H 997 2009 H 997 2009 H 997 2009 H 997 894 89.67% 548 10% 603 539 89.39% 580 58.17% 548 10% 603 370 61.36% 195 19.56% 548 10% 603 109 18.08% 346 34.70% 548 10% 603 198 32.84% 572 57.37% 548 10% 603 346 57.38% 827 82.95% 548 10% 603 498 82.59% 307 30.79% 548 10% 603 171 28.36% 832 83.45% 548 10% 603 500 82.92% 494 49.55% 548 10% 603 286 47.43% 393 39.42% 548 10% 603 221 36.65% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 20 20 0 20 20 20 20 20 20 20 0 0 0 0 0 0 0 0 0 0 20 548 184 147 60.40% 56.22% 64.59% 20 548 323 67 71.17% 67.28% 75.05% 20 548 460 7 85.22% 82.16% 88.28% 20 548 160 103 47.99% 43.72% 52.27% 20 548 465 16 87.77% 84.94% 90.61% 20 548 254 187 80.47% 77.06% 83.88% 20 548 201 136 61.50% 57.33% 65.66% Number of Administrative required exclusions 95 Number of Hybrid required exclusions Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Blood Blood Monitoring Pressure Pressure for Diabetic <140/90 mm <130/80 Nephropathy Hg mm Hg 25 20 548 501 9 93.07% 90.85% 95.28% 20 548 145 8 27.92% 24.07% 31.77% 0 483 107 87 40.17% 35.69% 44.64% Page 32 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Osteoporosis Management in Women Who had a Fracture Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage MSHO 2009 A 80 8 10.00% 2.80% 17.20% 2009 A 80 8 10.00% 2.80% 17.20% Page 33 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 3709 2726 73.50% 72.06% 74.93% 2147 57.89% 56.28% 59.49% Page 34 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 22 16 NA NA NA 12 NA NA NA Page 35 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 22 16 NA NA NA 12 NA NA NA Page 36 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment NR NR NR Effective Continuation Phase Treatment NR NR NR Page 37 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Antidepressant Medication Management Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Effective Acute Measure Phase Data Treatment Effective Continuation Phase Treatment 2009 A 387 186 48.06% 42.95% 53.17% 119 30.75% 26.02% 35.48% Page 38 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation Phase Continuation and Maintenance Phase 773 324 41.91% 38.37% 45.46% 265 118 44.53% 38.36% 50.70% 2009 A Page 39 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-Up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder (ADHD) Medication Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interva HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation Phase Continuation and Maintenance Phase 163 67 41.10% 33.24% 48.96% 44 21 47.73% 31.83% 63.62% 2009 A Page 40 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days 9 NA NA NA 6 NA NA NA 2009 A 11 Page 41 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days 9 NA NA NA 6 NA NA NA 2009 A 11 Page 42 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Follow-up After Hospitalization for Mental Illness Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 30 Days 7 Days NR NR NR NR NR NR Page 43 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 26853 22104 82.31% 81.86% 82.77% 424 365 86.08% 82.67% 89.50% 23924 19880 83.10% 82.62% 83.57% 1426 980 68.72% 66.28% 71.17% 52627 43329 82.33% 82.01% 82.66% 2009 A Page 44 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 799 754 94.37% 92.71% 96.03% 67 64 95.52% 89.82% 100.00% 821 781 95.13% 93.59% 96.66% 125 105 84.00% 77.17% 90.83% 1812 1704 94.04% 92.92% 95.16% 2009 A Page 45 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 799 754 94.37% 92.71% 96.03% 67 64 95.52% 89.82% 100.00% 821 781 95.13% 93.59% 96.66% 125 105 84.00% 77.17% 90.83% 1812 1704 94.04% 92.92% 95.16% 2009 A Page 46 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 47 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Annual Monitoring for Patients on Persistent Medications Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data Annual Monitoring for Members on ACE Inhibitors or ARBs Digoxin Diuretics Anticonvulsants Total 755 647 85.70% 83.13% 88.26% 15 13 NA NA NA 709 626 88.29% 85.86% 90.73% 112 90 80.36% 72.55% 88.16% 1591 1376 86.49% 84.78% 88.20% 2009 A Page 48 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Medication Reconciliation Post Discharge Data Elements Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population Number of numerator events by administrative data in eligible population (before exclusions) Current year's administrative rate (before exclusions) NR Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS NR Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR Page 49 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2009 A 157 27 17.20% 10.98% 23.42% 546 113 20.70% 17.21% 24.19% 48 6 12.50% 2.10% 22.90% 751 146 19.44% 16.54% 22.34% Page 50 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Potentially Harmful Drug-Disease Interactions in the Elderly Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Drug-Disease Interactions Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data History of Falls + Dementia + Chronic Renal Tricyclic Tricyclic Failure + Antidepressants, Antidepressants or Nonaspirin NSAIDs Antipsychotics or Anticholinergic or Cox-2 Selective Sleep Agents Agents NSAIDs Total 2009 A 157 27 17.20% 10.98% 23.42% 546 113 20.70% 17.21% 24.19% 48 6 12.50% 2.10% 22.90% 751 146 19.44% 16.54% 22.34% Page 51 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 2009 A 2330 At least 1 Prescription At least 2 Prescriptions 425 18.24% 16.65% 19.83% 76 3.26% 2.52% 4.00% Page 52 Effectiveness of Care HealthPartners / Group Health Plan, Inc. Use of High Risk Medications in the Elderly Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Data Elements Measurement Year Data Collection Methodology Eligible Member Population Numerator Events by Admin Data Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) General Measure Data 2009 A 2330 At least 1 Prescription At least 2 Prescriptions 425 18.24% 16.65% 19.83% 76 3.26% 2.52% 4.00% Page 53 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 86976 120753 8816 216545 83857 117528 8681 96.41% 96.29% 96.54% 97.33% 97.24% 97.42% 98.47% 98.21% 98.73% 210066 97.01% 96.94% 97.08% 2009 A Page 54 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 2331 2331 0 0 2277 NA NA NA NA NA NA 97.68% 97.05% 98.32% 2277 97.68% 97.05% 98.32% 2009 A Page 55 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 0 0 2331 2331 0 0 2277 NA NA NA NA NA NA 97.68% 97.05% 98.32% 2277 97.68% 97.05% 98.32% 2009 A Page 56 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Data Elements General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) NR Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR Page 57 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Adult's Access to Preventive/Ambulatory Health Services Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population (i.e. members who meet all denominator criteria) Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Ages 20-44 Ages 45-64 Ages 65+ Total 7959 3848 37 11844 7154 3497 37 89.89% 89.22% 90.55% 90.88% 89.96% 91.80% 100.00% 98.65% 100.00% 10688 90.24% 89.70% 90.78% 2009 A Page 58 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 6788 6721 32921 30643 25728 23684 47118 43482 99.01% 98.77% 99.26% 93.08% 92.80% 93.36% 92.06% 91.72% 92.39% 92.28% 92.04% 92.53% 2009 A Page 59 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Children's and Adolescents' Access to Primary Care Practitioners Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data 12-24 months 25 months 6 yrs. 7-11 yrs. 12-19 yrs. 1562 1536 4346 4060 2524 2327 3568 3276 98.34% 97.67% 99.00% 93.42% 92.67% 94.17% 92.19% 91.13% 93.26% 91.82% 90.90% 92.73% 2009 A Page 60 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 420 5191 4771 186 111 1790 762 1976 873 44.29% 39.42% 49.16% 26.43% 22.09% 30.76% 37.52% 36.13% 38.90% 15.97% 14.92% 17.02% 38.07% 36.74% 39.40% 16.82% 15.79% 17.84% Page 61 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 0 42 42 0 0 16 1 16 1 NA NA NA NA NA NA 38.10% 22.22% 53.97% 2.38% 0.00% 8.18% 38.10% 22.22% 53.97% 2.38% 0.00% 8.18% Page 62 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 42 0 42 0 0 16 1 16 1 NA NA NA NA NA NA 38.10% 22.22% 53.97% 2.38% 0.00% 8.18% 38.10% 22.22% 53.97% 2.38% 0.00% 8.18% Page 63 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC 13-17 Year Olds Data Elements General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 64 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Initiation/Engagement of Alcohol & Other Drug Dependence Treatment Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) 13-17 Year Olds Data Elements Measurement Year Data collection methodology (Administrative only) Eligible member population Numerator events by administrative data Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) General Measure Data Initiation of AOD Treatment Engagement of AOD Treatment 18+ Year Olds Initiation of AOD Treatment Engagement of AOD Treatment Total Initiation of AOD Treatment Engagement of AOD Treatment 2009 A 105 1551 1656 42 27 567 251 609 278 40.00% 30.15% 49.85% 25.71% 16.88% 34.55% 36.56% 34.13% 38.99% 16.18% 14.32% 18.05% 36.78% 34.42% 39.13% 16.79% 14.96% 18.62% Page 65 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Prenatal and Postpartum Care Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 6282 2008 H 6282 Number of numerator events by administrative data in eligible population (before exclusions) 4408 3497 70.17% 219 5% 230 166 55.67% 219 5% 230 132 72.17% 57.39% 0 0 0 0 219 99 111 0 0 219 99 85 95.89% 93.03% 98.75% 84.02% 78.94% 89.10% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) Page 66 Access/Availability of Care HealthPartners / Group Health Plan, Inc. Prenatal and Postpartum Care Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Timeliness of Prenatal Care Postpartum Care Measurement Year Data collection methodology (Administrative or Hybrid) Eligible member population 2008 H 1929 2009 H 1847 Number of numerator events by administrative data in eligible population (before exclusions) 1088 764 56.40% 411 5% 432 249 41.36% 411 5% 432 180 57.64% 41.67% 0 0 0 0 411 110 275 0 0 411 102 175 93.67% 91.20% 96.15% 67.40% 62.74% 72.05% Data Elements Current year's administrative rate (before exclusions) Minimum required sample size (MRSS) or other sample size Oversampling rate Final sample size (FSS) Number of numerator events by administrative data in FSS Administrative rate on FSS Number of original sample records excluded because of valid data errors Number of employee/dependent medical records excluded Records added from the oversample list Denominator Numerator events by administrative data Numerator events by medical record Reported rate Lower 95% confidence interval Upper 95% confidence interval HEDIS 2010 (Reporting Year 2009) Page 67 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data Zero Visits 1 visit 2 visits 3 visits 4 visits 5 visits 6 or more visits NR NR NR NR NR NR NR NR NR NR NR NR NR NR 43 42 55 88 199 631 3936 0.86% 0.59% 1.13% 0.84% 0.58% 1.10% 1.10% 0.80% 1.40% 1.76% 1.39% 2.14% 3.98% 3.43% 4.54% 12.64% 11.70% 13.57% 78.81% 77.67% 79.96% 2009 A 4994 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Number of Records Excluded Because of Valid Data Errors Number of employee/dependent medical records excluded Additional Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Page 68 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the First 15 Months of Life Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Data Elements Measurement Year Data Collection Methodology Eligible Member Population General Measure Data 0 Number of employee/dependent medical records excluded 0 Additional Records Added from the Oversample List 0 HEDIS 2010 (Reporting Year 2009) 2 visits 3 visits 4 visits 5 visits 6 or more visits 15 1.08% 25 1.79% 45 3.23% 84 6.03% 143 10.26% 234 16.79% 848 60.83% 8 1.85% 10 2.31% 12 2.78% 25 5.79% 45 10.42% 59 13.66% 273 63.19% 0 4 0.97% 0.00% 2.04% 0 7 1.70% 0.33% 3.08% 0 5 1.22% 0.04% 2.40% 0 13 3.16% 1.35% 4.98% 0 29 7.06% 4.46% 9.65% 0 54 13.14% 9.75% 16.53% 265 34 72.75% 68.32% 77.18% 411 5.00% 432 Number of Records Excluded Because of Valid Data Errors Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval 1 visit 2009 H 1394 Numerator events by admin data in eligible population Currect Year's Administrative Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Zero Visits 411 Page 69 Use of Services HealthPartners / Group Health Plan, Inc. Well Child Visits in the 3rd, 4th, 5th and 6th Years of Life Data Elements Measurement Year Data Collection Methodology Eligible Member Population Commercial MHCP-MC 2009 A 26877 2009 H 3463 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 2662 NR 76.87% 411 5.00% 432 328 NR 75.93% 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) Data Last Refreshed: Jan 6, 2011 10:24 AM 0 19036 70.83% 70.28% 71.37% 0 411 311 22 81.02% 77.11% 84.93% Page 70 Use of Services HealthPartners / Group Health Plan, Inc. Adolescent Well-Care Visits Data Elements Measurement Year Data Collection Methodology Eligible Member Population Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial MHCP-MC 2009 A 74227 2009 H 6066 Numerator events by admin data in eligible population Current Year's Admin Rate Minimum Required Sample Size Oversampling Rate Final sample size (FSS) Numerator events by admin data in FSS Administrative rate on FSS Records Excluded because of Valid Data Errors 2522 NR 41.58% 411 5.00% 432 182 NR 42.13% 0 Number of employee/dependent medical records excluded Records Added from the Oversample List Denominator Numerator Events by Admin Data Numerator Events by Medical Record Reported Rate Lower 95% Confidence Interval Upper 95% Confidence Interval HEDIS 2010 (Reporting Year 2009) 0 26586 35.82% 35.47% 36.16% 0 411 175 53 55.47% 50.55% 60.40% Page 71 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 83172 806020 999534 2240604 2215427 107318 25952 7610 0 6485637 Outpatient Visits (Excludes MH/CD) Age Visits 73420 247601 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total 235241 612541 815078 57977 19150 5852 0 2066860 <1 1-9 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months 882.75 307.19 235.35 273.38 367.91 540.24 737.90 768.99 318.68 Emergency Room Visits Visits 2299 12841 11920 27438 21906 1489 646 221 0 78760 Visits/ 1,000 Member Months 27.64 15.93 11.93 12.25 9.89 13.87 24.89 29.04 12.14 Ambulatory Surgery/Procedures Procedures 641 3687 3387 19648 45718 3264 864 170 0 77379 Procedures/ 1,000 Member Months 7.71 4.57 3.39 8.77 20.64 30.41 33.29 22.34 11.93 Observation Room Stays Resulting in Discharge Stays 25 64 79 893 129 15 6 3 0 1214 Stays/ 1,000 Member Months 0.30 0.08 0.08 0.40 0.06 0.14 0.23 0.39 0.19 Page 72 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 1 13723 10704 7956 0 32384 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 1 11193 9199 7195 0 27588 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NA NA NA NA 1000.00 815.64 859.40 904.35 851.90 Emergency Room Visits Visits 0 0 0 0 0 438 361 189 0 988 Visits/ 1,000 Member Months NA NA NA NA 0.00 31.92 33.73 23.76 30.51 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 405 244 106 0 755 Procedures/ 1,000 Member Months NA NA NA NA 0.00 29.51 22.80 13.32 23.31 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 4 0 1 0 5 Stays/ 1,000 Member Months NA NA NA NA 0.00 0.29 0.00 0.13 0.15 Page 73 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 0 0 0 0 1 13723 10704 7956 0 32384 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 0 0 0 0 1 11193 9199 7195 0 27588 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NA NA NA NA 1000.00 815.64 859.40 904.35 851.90 Emergency Room Visits Visits 0 0 0 0 0 438 361 189 0 988 Visits/ 1,000 Member Months NA NA NA NA 0.00 31.92 33.73 23.76 30.51 Ambulatory Surgery/Procedures Procedures 0 0 0 0 0 405 244 106 0 755 Procedures/ 1,000 Member Months NA NA NA NA 0.00 29.51 22.80 13.32 23.31 Observation Room Stays Resulting in Discharge Stays 0 0 0 0 0 4 0 1 0 5 Stays/ 1,000 Member Months NA NA NA NA 0.00 0.29 0.00 0.13 0.15 Page 74 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Member Months NR Total Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits NR HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Emergency Room Visits Visits NR Visits/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Ambulatory Surgery/Procedures Procedures NR Procedures/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Observation Room Stays Resulting in Discharge Stays NR Stays/ 1,000 Member Months NR NR NR NR NR NR NR NR NR Page 75 Use of Services HealthPartners / Group Health Plan, Inc. Ambulatory Care Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Member Months 33469 170670 135851 210853 77042 578 324 540 0 629327 Outpatient Visits (Excludes MH/CD) Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Visits 24390 53028 33446 89920 41466 6525 2881 1676 0 253332 HEDIS 2010 (Reporting Year 2009) Visits/ 1,000 Member Months 728.73 310.70 246.20 426.46 538.23 11288.93 8891.98 3103.70 402.54 Emergency Room Visits Visits 3081 8433 4399 13827 3805 335 161 56 0 34097 Visits/ 1,000 Member Months 92.06 49.41 32.38 65.58 49.39 579.58 496.91 103.70 54.18 Ambulatory Surgery/Procedures Procedures 148 621 493 2947 1996 277 89 30 0 6601 Procedures/ 1,000 Member Months 4.42 3.64 3.63 13.98 25.91 479.24 274.69 55.56 10.49 Observation Room Stays Resulting in Discharge Stays 11 8 96 487 8 1 1 0 0 612 Stays/ 1,000 Member Months 0.33 0.05 0.71 2.31 0.10 1.73 3.09 0.00 0.97 Page 76 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Commercial Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:24 AM Member Months 83172 806020 999534 2240604 2215427 107318 25952 7610 0 6485637 Discharges Discharges / 1,000 Member Months 682 1171 1596 12955 14232 1327 597 243 0 32803 8.20 1.45 1.60 5.78 6.42 12.37 23.00 31.93 581 910 770 2500 6410 637 385 183 0 12376 6.99 1.13 0.77 1.12 2.89 5.94 14.84 24.05 95 259 609 2940 7797 688 210 60 0 12658 1.14 0.32 0.61 1.31 3.52 6.41 8.09 7.88 209 7506 15 0 7730 HEDIS 2010 (Reporting Year 2009) 5.06 1.91 1.95 0.21 3.35 0.01 1.42 Days Days / 1,000 Member Months 3674 3268 5279 35137 50880 5467 2561 967 0 107233 44.17 4.05 5.28 15.68 22.97 50.94 98.68 127.07 2923 2247 2506 7610 22830 2418 1586 667 0 42787 35.14 2.79 2.51 3.40 10.31 22.53 61.11 87.65 667 1019 2211 7716 27951 3044 972 300 0 43880 8.02 1.26 2.21 3.44 12.62 28.36 37.45 39.42 526 19770 55 0 20351 0.53 8.82 0.02 16.53 6.60 6.77 3.73 Average Length of Stay 5.39 2.79 3.31 2.71 3.58 4.12 4.29 3.98 NA 3.27 5.03 2.47 3.25 3.04 3.56 3.80 4.12 3.64 NA 3.46 7.02 3.93 3.63 2.62 3.58 4.42 4.63 5.00 NA 3.47 2.52 2.63 3.67 NA 2.63 Page 77 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Age Member Months <1 0 1-9 0 10-19 0 20-44 0 45-64 1 65-74 13723 75-84 10704 85+ 7956 Unknown 0 Total 32384 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges 0 0 0 0 0 510 420 306 0 1236 0 0 0 0 0 394 344 266 0 1004 Discharges / 1,000 Member Months NA NA NA NA 0.00 37.16 39.24 38.46 38.17 NA NA NA NA 0.00 28.71 32.14 33.43 31.00 0 0 0 0 0 114 75 40 0 229 NA NA NA NA 0.00 8.31 7.01 5.03 0 0 0 0 0 NA NA 0.00 HEDIS 2010 (Reporting Year 2009) 7.07 0.00 Days 0 0 0 0 0 2273 1816 1250 0 5339 0 0 0 0 0 1540 1365 1024 0 3929 0 0 0 0 0 721 445 226 0 1392 0 0 0 0 0 Days / 1,000 Member Months NA NA NA NA 0.00 165.63 169.66 157.11 164.87 NA NA NA NA 0.00 112.22 127.52 128.71 121.33 NA NA NA NA 0.00 52.54 41.57 28.41 42.98 NA NA 0.00 0.00 Average Length of Stay NA NA NA NA NA 4.46 4.32 4.08 NA 4.32 NA NA NA NA NA 3.91 3.97 3.85 NA 3.91 NA NA NA NA NA 6.32 5.93 5.65 NA 6.08 NA NA NA NA NA Page 78 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care MSHO Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:24 AM Member Months 0 0 0 0 1 13723 10704 7956 0 32384 Discharges 0 0 0 0 0 510 420 306 0 1236 0 0 0 0 0 394 344 266 0 1004 Discharges / 1,000 Member Months NA NA NA NA 0.00 37.16 39.24 38.46 38.17 NA NA NA NA 0.00 28.71 32.14 33.43 31.00 0 0 0 0 0 114 75 40 0 229 NA NA NA NA 0.00 8.31 7.01 5.03 0 0 0 0 0 NA NA 0.00 HEDIS 2010 (Reporting Year 2009) 7.07 0.00 Days 0 0 0 0 0 2273 1816 1250 0 5339 0 0 0 0 0 1540 1365 1024 0 3929 0 0 0 0 0 721 445 226 0 1392 0 0 0 0 0 Days / 1,000 Member Months NA NA NA NA 0.00 165.63 169.66 157.11 164.87 NA NA NA NA 0.00 112.22 127.52 128.71 121.33 NA NA NA NA 0.00 52.54 41.57 28.41 42.98 NA NA 0.00 0.00 Average Length of Stay NA NA NA NA NA 4.46 4.32 4.08 NA 4.32 NA NA NA NA NA 3.91 3.97 3.85 NA 3.91 NA NA NA NA NA 6.32 5.93 5.65 NA 6.08 NA NA NA NA NA Page 79 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care SNBC Age <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Data Last Refreshed: Jan 6, 2011 10:24 AM Member Months NR Discharges Discharges / 1,000 Member Months Days NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Days / 1,000 Member Months NR NR NR NR NR NR Average Length of Stay NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 80 Use of Services HealthPartners / Group Health Plan, Inc. Inpatient Utilization - General Hospital/Acute Care Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Age Member Months <1 33469 1-9 170670 10-19 135851 20-44 210853 45-64 77042 65-74 578 75-84 324 85+ 540 Unknown 0 Total 629327 Age Total Inpatient <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Medicine <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Surgery <1 1-9 10-19 20-44 45-64 65-74 75-84 85+ Unknown Total Maternity 10-19 20-44 45-64 Unknown Total Discharges Discharges / 1,000 Member Months 373 407 543 3356 1136 224 123 68 0 6230 11.14 2.38 4.00 15.92 14.75 387.54 379.63 125.93 325 327 148 706 698 164 108 58 0 2534 9.71 1.92 1.09 3.35 9.06 283.74 333.33 107.41 44 79 70 485 436 60 14 10 0 1198 1.31 0.46 0.52 2.30 5.66 103.81 43.21 18.52 324 2163 1 0 2488 2.38 10.26 0.01 HEDIS 2010 (Reporting Year 2009) 9.90 4.03 1.90 5.87 Days Days / 1,000 Member Months 1935 1095 1573 9558 4622 954 449 266 0 20452 57.81 6.42 11.58 45.33 59.99 1650.52 1385.80 492.59 1502 847 484 2290 2678 612 368 223 0 9004 44.88 4.96 3.56 10.86 34.76 1058.82 1135.80 412.96 401 247 248 1717 1942 342 77 43 0 5017 11.98 1.45 1.83 8.14 25.21 591.70 237.65 79.63 839 5543 1 0 6383 6.18 26.29 0.01 32.50 14.31 7.97 15.06 Average Length of Stay 5.19 2.69 2.90 2.85 4.07 4.26 3.65 3.91 NA 3.28 4.62 2.59 3.27 3.24 3.84 3.73 3.41 3.84 NA 3.55 9.11 3.13 3.54 3.54 4.45 5.70 5.50 4.30 NA 4.19 2.59 2.56 1.00 NA 2.57 Page 81 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 603398 262773 278240 366626 1520175 74103 0 3105315 Female 569205 251241 299663 466535 1726901 66777 0 3380322 Total 1172603 514014 577903 833161 3247076 140880 0 6485637 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 15 10 25 523 326 849 921 575 1496 721 473 1194 2793 1887 4680 101 58 159 0 0 0 5074 3329 8403 HEDIS 2010 (Reporting Year 2009) Male 603398 262773 278240 366626 1520175 74103 0 3105315 Female 569205 251241 299663 466535 1726901 66777 0 3380322 Total 1172603 514014 577903 833161 3247076 140880 0 6485637 Percent 0.03% 0.02% 0.03% 2.39% 1.56% 1.98% 3.97% 2.30% 3.11% 2.36% 1.22% 1.72% 2.20% 1.31% 1.73% 1.64% 1.04% 1.35% NA NA NA 1.96% 1.18% 1.55% Number 3 7 10 103 69 172 175 124 299 125 106 231 745 503 1248 47 28 75 0 0 0 1198 837 2035 Male 603398 262773 278240 366626 1520175 74103 0 3105315 Female 569205 251241 299663 466535 1726901 66777 0 3380322 Total 1172603 514014 577903 833161 3247076 140880 0 6485637 Intensive Outpatient/Partial Hospitalization Inpatient Any Services Age 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent 0.01% 0.01% 0.01% 0.47% 0.33% 0.40% 0.75% 0.50% 0.62% 0.41% 0.27% 0.33% 0.59% 0.35% 0.46% 0.76% 0.50% 0.64% NA NA NA 0.46% 0.30% 0.38% Number 0 0 0 72 39 111 51 23 74 34 24 58 132 85 217 1 0 1 0 0 0 290 171 461 Percent 0.00% 0.00% 0.00% 0.33% 0.19% 0.26% 0.22% 0.09% 0.15% 0.11% 0.06% 0.08% 0.10% 0.06% 0.08% 0.02% 0.00% 0.01% NA NA NA 0.11% 0.06% 0.09% Member Months (Outpatient/ED) Male 603398 262773 278240 366626 1520175 74103 0 3105315 Female 569205 251241 299663 466535 1726901 66777 0 3380322 Total 1172603 514014 577903 833161 3247076 140880 0 6485637 Outpatient/ED Number 14 4 18 477 288 765 828 493 1321 651 408 1059 2325 1586 3911 64 37 101 0 0 0 4359 2816 7175 Percent 0.03% 0.01% 0.02% 2.18% 1.38% 1.79% 3.57% 1.97% 2.74% 2.13% 1.05% 1.53% 1.84% 1.10% 1.45% 1.04% 0.66% 0.86% NA NA NA 1.68% 1.00% 1.33% Page 82 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 1 9522 0 9523 Female 0 0 0 0 0 22861 0 22861 Total 0 0 0 0 1 32383 0 32384 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 65 49 114 0 0 0 65 49 114 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 0 1 9522 0 9523 Female 0 0 0 0 0 22861 0 22861 Total 0 0 0 0 1 32383 0 32384 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 8.19% 2.57% 4.22% NA NA NA 8.19% 2.57% 4.22% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 44 34 78 0 0 0 44 34 78 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 5.55% 1.78% 2.89% NA NA NA 5.54% 1.78% 2.89% Male 0 0 0 0 1 9522 0 9523 Female 0 0 0 0 0 22861 0 22861 Total 0 0 0 0 1 32383 0 32384 Member Months (Outpatient/ED) Male 0 0 0 0 1 9522 0 9523 Female 0 0 0 0 0 22861 0 22861 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 31 22 53 0 0 0 31 22 53 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 0 0 1 32383 0 32384 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 3.91% 1.15% 1.96% NA NA NA 3.91% 1.15% 1.96% Page 83 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Member Months (Any) Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male 0 0 0 0 1 9522 0 9523 Female 0 0 0 0 0 22861 0 22861 Total 0 0 0 0 1 32383 0 32384 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 65 49 114 0 0 0 65 49 114 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 0 0 1 9522 0 9523 Female 0 0 0 0 0 22861 0 22861 Total 0 0 0 0 1 32383 0 32384 Inpatient Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 8.19% 2.57% 4.22% NA NA NA 8.19% 2.57% 4.22% Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 44 34 78 0 0 0 44 34 78 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 5.55% 1.78% 2.89% NA NA NA 5.54% 1.78% 2.89% Male 0 0 0 0 1 9522 0 9523 Female 0 0 0 0 0 22861 0 22861 Total 0 0 0 0 1 32383 0 32384 Member Months (Outpatient/ED) Male 0 0 0 0 1 9522 0 9523 Female 0 0 0 0 0 22861 0 22861 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Number 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 31 22 53 0 0 0 31 22 53 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 0.00% 0.00% 0.00% NA NA NA 0.00% 0.00% 0.00% Total 0 0 0 0 1 32383 0 32384 Percent NA NA NA NA NA NA NA NA NA NA NA NA 0.00% NA 0.00% 3.91% 1.15% 1.96% NA NA NA 3.91% 1.15% 1.96% Page 84 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Male NR Female Total NR NR NR NR NR NR NR NR NR Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Member Months (Any) Male NR Female Total NR NR NR NR NR NR NR NR NR Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male NR Female Total NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male NR Female Total NR NR NR NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Outpatient/ED Number Number NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 85 Use of Services HealthPartners / Group Health Plan, Inc. Identification of Alcohol and Other Drug Services Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) Member Months Member Months (Any) (Inpatient) Age Male Female Male Female Total 0-12 126553 121062 247615 126553 121062 13-17 33826 34733 68559 33826 34733 18-24 26927 49468 76395 26927 49468 25-34 31921 61393 93314 31921 61393 35-64 67609 74393 142002 67609 74393 65+ 499 943 1442 499 943 Unknown 0 0 0 0 0 Total 287335 341992 629327 287335 341992 Any Services Age 0-12 13-17 18-24 25-34 35-64 65+ Unknown Total Sex M F Total M F Total M F Total M F Total M F Total M F Total M F Total M F Total Number 8 10 18 166 110 276 423 379 802 787 678 1465 1676 961 2637 29 23 52 0 0 0 3089 2161 5250 HEDIS 2010 (Reporting Year 2009) Total 247615 68559 76395 93314 142002 1442 0 629327 Inpatient Percent 0.08% 0.10% 0.09% 5.89% 3.80% 4.83% 18.85% 9.19% 12.60% 29.59% 13.25% 18.84% 29.75% 15.50% 22.28% 69.74% 29.27% 43.27% NA NA NA 12.90% 7.58% 10.01% Number 2 7 9 37 29 66 67 116 183 123 145 268 380 211 591 11 14 25 0 0 0 620 522 1142 Percent 0.02% 0.07% 0.04% 1.31% 1.00% 1.16% 2.99% 2.81% 2.87% 4.62% 2.83% 3.45% 6.74% 3.40% 4.99% 26.45% 17.82% 20.80% NA NA NA 2.59% 1.83% 2.18% Member Months (Intensive Outpatient/Partial Male Female Total 126553 121062 247615 33826 34733 68559 26927 49468 76395 31921 61393 93314 67609 74393 142002 499 943 1442 0 0 0 287335 341992 629327 Male 126553 33826 26927 31921 67609 499 0 287335 Member Months (Outpatient/ED) Female 121062 34733 49468 61393 74393 943 0 341992 Intensive Outpatient/Partial Hospitalization Outpatient/ED Number 1 0 1 19 13 32 24 15 39 49 32 81 69 34 103 1 0 1 0 0 0 163 94 257 Number 7 3 10 142 96 238 391 305 696 738 607 1345 1522 875 2397 21 14 35 0 0 0 2821 1900 4721 Percent 0.01% 0.00% 0.00% 0.67% 0.45% 0.56% 1.07% 0.36% 0.61% 1.84% 0.63% 1.04% 1.22% 0.55% 0.87% 2.40% 0.00% 0.83% NA NA NA 0.68% 0.33% 0.49% Total 247615 68559 76395 93314 142002 1442 0 629327 Percent 0.07% 0.03% 0.05% 5.04% 3.32% 4.17% 17.42% 7.40% 10.93% 27.74% 11.86% 17.30% 27.01% 14.11% 20.26% 50.50% 17.82% 29.13% NA NA NA 11.78% 6.67% 9.00% Page 86 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 603398 262773 2165041 74103 0 3105315 Female 569205 251241 2493099 66777 0 3380322 Total 1172603 514014 4658140 140880 0 6485637 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 3273 1941 5214 2785 2786 5571 12784 24025 36809 228 327 555 0 0 0 19070 29079 48149 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 603398 262773 2165041 74103 0 3105315 Female 569205 251241 2493099 66777 0 3380322 Total 1172603 514014 4658140 140880 0 6485637 Number 35 21 56 179 169 348 374 584 958 14 29 43 0 0 0 602 803 1405 Female 569205 251241 2493099 66777 0 3380322 Total 1172603 514014 4658140 140880 0 6485637 Intensive Outpatient/Partial Hospitalization Inpatient Percent 6.51% 4.09% 5.34% 12.72% 13.31% 13.01% 7.09% 11.56% 9.48% 3.69% 5.88% 4.73% NA NA NA 7.37% 10.32% 8.91% Male 603398 262773 2165041 74103 0 3105315 Percent 0.07% 0.04% 0.06% 0.82% 0.81% 0.81% 0.21% 0.28% 0.25% 0.23% 0.52% 0.37% NA NA NA 0.23% 0.29% 0.26% Number 205 98 303 233 283 516 427 926 1353 3 7 10 0 0 0 868 1314 2182 Percent 0.41% 0.21% 0.31% 1.06% 1.35% 1.20% 0.24% 0.45% 0.35% 0.05% 0.13% 0.09% NA NA NA 0.34% 0.47% 0.40% Member Months (Outpatient/ED) Male 603398 262773 2165041 74103 0 3105315 Female 569205 251241 2493099 66777 0 3380322 Total 1172603 514014 4658140 140880 0 6485637 Outpatient/ED Number 3195 1887 5082 2702 2682 5384 12509 23610 36119 218 304 522 0 0 0 18624 28483 47107 Percent 6.35% 3.98% 5.20% 12.34% 12.81% 12.57% 6.93% 11.36% 9.30% 3.53% 5.46% 4.45% NA NA NA 7.20% 10.11% 8.72% Page 87 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 1 9522 0 9523 Female 0 0 0 22861 0 22861 Total 0 0 1 32383 0 32384 Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0 0 0 0 0 0 0 0 0 119 275 394 0 0 0 119 275 394 HEDIS 2010 (Reporting Year 2009) Male 0 0 1 9522 0 9523 Female 0 0 0 22861 0 22861 Total 0 0 1 32383 0 32384 Percent NA NA NA NA NA NA 0.00% NA 0.00% 15.00% 14.44% 14.60% NA NA NA 15.00% 14.44% 14.60% Number 0 0 0 0 0 0 0 0 0 46 98 144 0 0 0 46 98 144 Male 0 0 1 9522 0 9523 Female 0 0 0 22861 0 22861 Total 0 0 1 32383 0 32384 Intensive Outpatient/Partial Hospitalization Inpatient Any Services 0-12 Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Percent NA NA NA NA NA NA 0.00% NA 0.00% 5.80% 5.14% 5.34% NA NA NA 5.80% 5.14% 5.34% Number 0 0 0 0 0 0 0 0 0 4 7 11 0 0 0 4 7 11 Percent NA NA NA NA NA NA 0.00% NA 0.00% 0.50% 0.37% 0.41% NA NA NA 0.50% 0.37% 0.41% Member Months (Outpatient/ED) Male 0 0 1 9522 0 9523 Female 0 0 0 22861 0 22861 Total 0 0 1 32383 0 32384 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 75 189 264 0 0 0 75 189 264 Percent NA NA NA NA NA NA 0.00% NA 0.00% 9.45% 9.92% 9.78% NA NA NA 9.45% 9.92% 9.78% Page 88 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 0 0 1 9522 0 9523 Female 0 0 0 22861 0 22861 Total 0 0 1 32383 0 32384 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 0 0 0 0 0 0 0 0 0 119 275 394 0 0 0 119 275 394 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 0 0 1 9522 0 9523 Female 0 0 0 22861 0 22861 Total 0 0 1 32383 0 32384 Number 0 0 0 0 0 0 0 0 0 46 98 144 0 0 0 46 98 144 Female 0 0 0 22861 0 22861 Total 0 0 1 32383 0 32384 Intensive Outpatient/Partial Hospitalization Inpatient Percent NA NA NA NA NA NA 0.00% NA 0.00% 15.00% 14.44% 14.60% NA NA NA 15.00% 14.44% 14.60% Male 0 0 1 9522 0 9523 Percent NA NA NA NA NA NA 0.00% NA 0.00% 5.80% 5.14% 5.34% NA NA NA 5.80% 5.14% 5.34% Number 0 0 0 0 0 0 0 0 0 4 7 11 0 0 0 4 7 11 Percent NA NA NA NA NA NA 0.00% NA 0.00% 0.50% 0.37% 0.41% NA NA NA 0.50% 0.37% 0.41% Member Months (Outpatient/ED) Male 0 0 1 9522 0 9523 Female 0 0 0 22861 0 22861 Total 0 0 1 32383 0 32384 Outpatient/ED Number 0 0 0 0 0 0 0 0 0 75 189 264 0 0 0 75 189 264 Percent NA NA NA NA NA NA 0.00% NA 0.00% 9.45% 9.92% 9.78% NA NA NA 9.45% 9.92% 9.78% Page 89 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Member Months (Any) Age Male Female 0-12 13-17 18-64 65+ Unknown Total NR NR Total NR NR NR NR NR NR Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age Number 0-12 NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male Female NR NR Total NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Female NR NR Total NR NR NR NR NR NR Intensive Outpatient/Partial Hospitalization Inpatient Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Male Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Member Months (Outpatient/ED) Male Female NR NR Total NR NR NR NR NR NR Outpatient/ED Number NR NR NR NR NR NR NR NR Percent NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR Page 90 Use of Services HealthPartners / Group Health Plan, Inc. Mental Health Utilization - % of Members Receiving Inpatient, Day/Night and Ambulatory Services Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care(MHCP-MC Member Months (Any) Age 0-12 13-17 18-64 65+ Unknown Total Male 126553 33826 126457 499 0 287335 Female 121062 34733 185254 943 0 341992 Total 247615 68559 311711 1442 0 629327 Any Services Sex M F Total M 13-17 F Total M 18-64 F Total M 65+ F Total Unknown M F Total Total M F Total Age 0-12 Number 964 640 1604 460 540 1000 2652 4058 6710 73 120 193 0 0 0 4149 5358 9507 HEDIS 2010 (Reporting Year 2009) Member Months (Intensive Outpatient/Partial Hospitalization) Member Months (Inpatient) Male 126553 33826 126457 499 0 287335 Female 121062 34733 185254 943 0 341992 Total 247615 68559 311711 1442 0 629327 Number 11 11 22 34 57 91 209 214 423 17 22 39 0 0 0 271 304 575 Female 121062 34733 185254 943 0 341992 Total 247615 68559 311711 1442 0 629327 Intensive Outpatient/Partial Hospitalization Inpatient Percent 9.14% 6.34% 7.77% 16.32% 18.66% 17.50% 25.17% 26.29% 25.83% 175.55% 152.70% 160.61% NA NA NA 17.33% 18.80% 18.13% Male 126553 33826 126457 499 0 287335 Percent 0.10% 0.11% 0.11% 1.21% 1.97% 1.59% 1.98% 1.39% 1.63% 40.88% 28.00% 32.45% NA NA NA 1.13% 1.07% 1.10% Number 82 50 132 58 70 128 265 342 607 3 5 8 0 0 0 408 467 875 Percent 0.78% 0.50% 0.64% 2.06% 2.42% 2.24% 2.51% 2.22% 2.34% 7.21% 6.36% 6.66% NA NA NA 1.70% 1.64% 1.67% Member Months (Outpatient/ED) Male 126553 33826 126457 499 0 287335 Female 121062 34733 185254 943 0 341992 Total 247615 68559 311711 1442 0 629327 Outpatient/ED Number 933 615 1548 435 514 949 2481 3878 6359 55 102 157 0 0 0 3904 5109 9013 Percent 8.85% 6.10% 7.50% 15.43% 17.76% 16.61% 23.54% 25.12% 24.48% 132.26% 129.80% 130.65% NA NA NA 16.30% 17.93% 17.19% Page 91 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Jan 6, 2011 10:24 AM Board Certification MSHO Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2010 (Reporting Year 2009) Number of Physicians in Active Board Certification Each Practice Area Percent Number 3353 3146 148 6588 2921 2803 146 5877 87.12% 89.10% 98.65% 89.21% Page 92 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Data Last Refreshed: Jan 6, 2011 10:24 AM Board Certification SNBC Type of Physician Family Medicine Internal Medicine Geriatricians Other practitioner Specialists HEDIS 2010 (Reporting Year 2009) Number of Physicians in Active Board Certification Each Practice Area Percent Number 3353 3146 148 6588 2921 2803 146 5877 87.12% 89.10% 98.65% 89.21% Page 93 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:24 AM Commercial <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 42886 182767 231277 247601 161640 102443 Member Months Female 40286 170607 221369 233753 154431 99666 Total 83172 353374 452646 481354 316071 202109 968614 31.19% 175797 162249 204377 232242 255312 920112 27.22% 199997 219543 246992 259265 284830 1888726 29.12% 1029977 33.17% 292627 290528 261028 188438 1210627 35.81% 334999 340195 298742 208870 2240604 34.55% 1032621 33.25% 43597 15124 7596 4771 2353 662 1182806 34.99% 35818 12779 7753 5832 3205 1390 2215427 34.16% 74103 2.39% 0 66777 1.98% 0 140880 2.17% 3105315 3380322 HEDIS 2010 (Reporting Year 2009) 375794 381792 451369 491507 540142 627626 630723 559770 397308 79415 27903 15349 10603 5558 2052 0 6485637 Page 94 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:24 AM Medicare Advantage <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 1 0 0.00% 0 0 0 0 0 0.00% 1 0.01% 2387 2464 2025 1309 857 480 0 0.00% 3949 4923 3717 3653 3313 3306 1 0.00% 9522 99.99% 0 22861 100.00% 0 32383 100.00% 9523 22861 HEDIS 2010 (Reporting Year 2009) 0 0 0 0 0 0 0 0 1 6336 7387 5742 4962 4170 3786 0 32384 Page 95 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:24 AM MSHO <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 0 0 0 0 0 0 Member Months Female 0 0 0 0 0 0 Total 0 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0 0 0 0 0 0.00% 0 0.00% 0 0 0 1 0 0.00% 0 0 0 0 0 0.00% 1 0.01% 2387 2464 2025 1309 857 480 0 0.00% 3949 4923 3717 3653 3313 3306 1 0.00% 9522 99.99% 0 22861 100.00% 0 32383 100.00% 9523 22861 HEDIS 2010 (Reporting Year 2009) 0 0 0 0 0 0 0 0 1 6336 7387 5742 4962 4170 3786 0 32384 Page 96 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:24 AM SNBC Male <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % Member Months Female Total NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR NR 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % NR NR NR NR NR NR Age Unknown Total NR NR NR NR NR NR NR NR NR NR HEDIS 2010 (Reporting Year 2009) Page 97 Health Plan Descriptive Information HealthPartners / Group Health Plan, Inc. Enrollment by Product Line (Age & Sex) Data Last Refreshed: Jan 6, 2011 10:24 AM Minnesota Health Care Programs - Managed Care (MHCP-MC) <1 1-4 5-9 10-14 15-17 18-19 0-19 Subtotal 0-19 Subtotal: % 20-24 25-29 30-34 35-39 40-44 20-44 Subtotal 20-44 Subtotal: % 45-49 50-54 55-59 60-64 45-64 Subtotal 45-64 Subtotal: % 65-69 70-74 75-79 80-84 85-89 >=90 >=65 Subtotal >=65 Subtotal: % Age Unknown Total Male 17028 43417 44136 35602 20196 10479 Member Months Female 16441 41481 41636 35603 20634 13337 Total 33469 84898 85772 71205 40830 23816 170858 59.46% 16448 17167 14754 14214 14124 169132 49.45% 36131 36027 25366 20154 16468 339990 54.02% 76707 26.70% 15024 12024 8222 4001 134146 39.22% 14091 10595 7584 5501 210853 33.50% 39271 13.67% 153 136 23 93 63 31 37771 11.04% 164 125 95 113 163 283 77042 12.24% 499 0.17% 0 943 0.28% 0 1442 0.23% 287335 341992 HEDIS 2010 (Reporting Year 2009) 52579 53194 40120 34368 30592 29115 22619 15806 9502 317 261 118 206 226 314 0 629327 Page 98
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